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A Quick Quiz
A Quick Quiz
A Quick Quiz
What is This
Course About?
By the end of this session
you will be able to:
Introduction to
Body Language
By the end of this session
you will be able to:
Tone of Voice
(38%)
Words
(7%)
Telephone Communications
Tone of Voice
(82%)
Words
(18%)
Universal Gestures
Read gestures
RULE 1
in clusters.
Read Gestures
RULE 2
in context.
Spot the
RULE 3
conflicts
Positive versus
Negative Body
Language
By the end of this session
you will be able to:
Open Palms
Legs Neutral
Legs Apart
Ankle Lock
Practical
Practical
Confidence &
Frustration
By the end of this session
you will be able to:
Palm Down
Palm Up
Palm Down
Palm Up
Neutral
Palm Down
Approach
Natural
handshake with
right foot first
Step Forward
With Left Foot
Rubbing Hands
The Handshake
Thumbs
Hands Clenched
Steeple
Chewing Lips
BREAK
Eye Contact
By the end of this session
you will be able to:
Visual
Constructed
Images
Visual
Remembered
Images
Constructed
Sound
Remembered
Sounds
Visualisation
Kinaesthetic
Body
Sensations
Touch
Eye Cues
Auditory
Digital
(Internal
Dialogue)
Visual
Constructed
Images
Visual
Remembered
Images
Constructed
Sound
Remembered
Sounds
Visualisation
Kinaesthetic
Body
Sensations
Touch
Eye Cues
Auditory
Digital
(Internal
Dialogue)
Sideways Glance
Lies, Dishonesty,
Doubts &
Thinking
By the end of this session
you will be able to:
Covering Mouth
Touching Nose
Rubbing Eyes
Grabbing Ear
Positive Feeling
Negative Feeling
Fingers on Face
Chin Resting
Pursing Lips
Head Shaking
The Handshake
Clasped Head
The Handshake
Reinforce Learning
What did you learn today?
How are you going to use it?
Which area would you like to expand on?
Body Language
Clusters
Positive vs. Negative
Confidence Signals
Hand Shaking
Frustration Signals
Eye Cues
Eye Contact
Head Movement, Tilt
and Glances
Lies & Doubts Signals
Thinking and
Evaluation Signals