ETELM

9, avenue des deux lacs

PA VILLEJUST
91971 COURTABOEUF cedex
tel: 01.69.31.22.84
fax: 01.69.31.22.61
E-MAIL/ etelm@etelm.fr

IP VOICE RECORDER

Technical manual
versions
Date
17.05.2002
15.07.2002
23.01.2003

ETELM

version
1.0
1.1
1.2

sign
MM
MM
PM

Observations / modification
cration
Gestion des locuteurs, multi-sessions, purge
Ajout des spcifications

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1.

INTRODUCTION ------------------------------------------------------------------------------------------------------------------- 3

1.1
1.2
1.3
2.

SPECIFICATIONS ----------------------------------------------------------------------------------------------------------------- 4

2.1
2.2
2.3
3.

CONTENTS ---------------------------------------------------------------------------------------------------------------------- 3
APPLICABILITY ---------------------------------------------------------------------------------------------------------------- 3
GLOSSARY ---------------------------------------------------------------------------------------------------------------------- 3

HARDWARE SPECIFICATIONS ------------------------------------------------------------------------------------------- 4

FUNCTIONALS SPECIFICATIONS RECORDING --------------------------------------------------------------------- 4
READ AGAIN SPECIFICATIONS ------------------------------------------------------------------------------------------ 4
DESCRIPTION ---------------------------------------------------------------------------------------------------------------------- 5

3.1
INSTALLATION ----------------------------------------------------------------------------------------------------------------- 5
3.2
RECORDER ---------------------------------------------------------------------------------------------------------------------- 5
3.2.1
THE STARTING ---------------------------------------------------------------------------------------------------------- 5
3.2.2
PRINCIPLE----------------------------------------------------------------------------------------------------------------- 5
3.2.3
PRESENTATION --------------------------------------------------------------------------------------------------------- 6
3.2.4
MAIN WINDOW ----------------------------------------------------------------------------------------------------------- 7
3.2.5
DESCRIPTION OF THE LIST OF COMMUNICATIONS ------------------------------------------------------- 8
3.2.6
CHOICE OF THE WINDOW RECORDER ------------------------------------------------------------------------- 9
3.2.7
THE BAR OF THE MENUS -------------------------------------------------------------------------------------------- 9
3.2.7.1
3.2.7.2
3.2.7.3
3.2.7.4

3.2.8
3.2.8.1
3.2.8.2
3.2.8.3
3.2.8.4
3.2.8.5

The recorder menu ----------------------------------------------------------------------------------------------------------------The listen menu --------------------------------------------------------------------------------------------------------------------The sticking menu -----------------------------------------------------------------------------------------------------------------The menu -----------------------------------------------------------------------------------------------------------------------------

10
10
11
11

SAVING WINDOW ------------------------------------------------------------------------------------------------------ 11

Criteria of selection ----------------------------------------------------------------------------------------------------------------List of selected communications -----------------------------------------------------------------------------------------------Saving file ----------------------------------------------------------------------------------------------------------------------------Save -----------------------------------------------------------------------------------------------------------------------------------Additional informations ------------------------------------------------------------------------------------------------------------

12
13
13
14
15

3.2.9
SUSPEND OR EXECUTE AGAIN THE RECORDING --------------------------------------------------------- 15
3.2.10
STOP THE RECORDING --------------------------------------------------------------------------------------------- 15
3.2.11
AUTOMATIC SAVING -------------------------------------------------------------------------------------------------- 16
3.3
READER ------------------------------------------------------------------------------------------------------------------------- 17
3.3.1
STRATING ---------------------------------------------------------------------------------------------------------------- 17
3.3.2
PRINCIPLE---------------------------------------------------------------------------------------------------------------- 17
3.3.3
PRESENTATION -------------------------------------------------------------------------------------------------------- 17
3.3.4
SELECTION OF THE SOURCE ------------------------------------------------------------------------------------- 18
3.3.5
SELECTION OF THE COMMUNICATIONS ---------------------------------------------------------------------- 20
3.3.5.1
3.3.5.2
3.3.5.3
3.3.5.4
3.3.5.5
3.3.5.6

Criteria of selection ----------------------------------------------------------------------------------------------------------------List of selected communications -----------------------------------------------------------------------------------------------Saving file ----------------------------------------------------------------------------------------------------------------------------Save -----------------------------------------------------------------------------------------------------------------------------------Additional information -------------------------------------------------------------------------------------------------------------Listening of the communications selected ------------------------------------------------------------------------------------

22
22
22
22
23
23

3.3.6
THE OPTION MENU --------------------------------------------------------------------------------------------------- 24
3.4
THE DIRECT LISTENING --------------------------------------------------------------------------------------------------- 25

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1. INTRODUCTION

1.1 CONTENTS
This manual is a notice of using recorder software and reader VOIP.
It defines the different functions available to the user and explains the whole functions.
The manual of installation Ref 1 gives complementary details on the start-up and the configurations of
this software.

1.2 APPLICABILITY
Note of use of the software EnregVOIP (recorder) and LecteurVOIP (reader).

1.3 GLOSSARY
VOIP
IP
Session

ETELM

Voice Over IP
Internet Protocol
Part of communications corresponding to the speech time of a speaker.

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2. SPECIFICATIONS

2.1 HARDWARE SPECIFICATIONS

The recorder is making up of a standard multi-media PC with characteristics followed:

Processor Pentium 450 MHz

Access local network 10/100 M
Sound card
Hard disk > 20 G octets
RAM > 16 M
Screen, keyboard, and mouse are standards.

2.2 FUNCTIONALS SPECIFICATIONS RECORDING

Recording of all phony communications forwarding on local network
Dating of the recordings
Recording of the references calling/called for each communication
Recording of the speakers references at each time of the communication
Capacity of recording > 40 simultaneous communications
Automatic erasing of the oldest recording in case of hard disk overflow
Possibility to listen in real time the recorded communications

2.3 READ AGAIN SPECIFICATIONS

Selection of the recorded communications to read again according to the hour, the party, the
localization or the priority
Read again with automatic demand in case of several speakers will be simultaneously active
Visualization of flag of read again
Repositioning of read again by repositioning of the flag

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3. DESCRIPTION

3.1 INSTALLATION
The program of installation places the recorder and the reader in a specific directory.
For more information, it is necessary to read the manual of installation Ref 1.
When you restart your installation, the Recorder VOIP software is executed automatically.
The read again program should be executed manually.
3.2 RECORDER

Figure 1 Icon of recorder

3.2.1 THE STARTING
In the standard installation, the software execution is automatic after the starting of the computer.
For a specific installation, when the starting is not automatic, you have just to click on the recorder
icon locating in the Bureau or select the RecorderVOIP.exe file in the Dmarrer menu.

3.2.2 PRINCIPLE
The VOIP recorder allows to recording all phony communications which are active on the LAN
network between the TETRA SWITCH system and the operators post.
A daily backup is automatically executed. The software ensures an automatic purging of these files
not to saturate the backup function.
A manual backup of the whole or a part of the communications can be executed by the user.
If the number of communications is too big, several recorders can be connected.
You have just to configure them so that the communications are distributed correctly.
The Ref 1 manual describes the process.
The connexion with the VOIP reader completes the device and allows the read again of the old
communication or the direct read again of a communication in progress.
For reasons of confidentiality and security, this program can be installing without VOIP reader.

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3.2.3 PRESENTATION
Executing the recorder, the program is placed in status bar.

An icon indicates the status of the recorder.

If the connexion with the TETRA SWITCH is operational and at least one communication is in
progress, the icon status bar is changing like follow.

Figure 2 - Recording in progress

If the connexion with the TETRA SWITCH is active but there is no communication in progress, then
the icon doesnt change.

Figure 3 - Recorder ready

If the connexion with the TETRA system is defective the icon is as follow:

Figure 4 - No connexion with TETRA system

If the user hangs up the recorder, the icon is follow:

Figure 5 - Recorder stopped

In placing on icon with the mouse, the identification and the version of the software are indicated.

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Placing the mouse on the icon pressing right key, the main menu the follow menu appears:

Figure 1 Main menu

This menu allows:
- Ouvrir (Open)
- Sauvegarde (Backup)
- Suspendre (Suspend)
- Fermer (Close)

access to the main window of the recorder

enter directly in the user backup menu
suspend all the communications in progress
close definitively the program

These functions are available in the main window.

With a double click on the icon, the main window is directly visualised.

3.2.4 MAIN WINDOW

The main window is visualised on two forms:

Figure 7 - Main window without list

The moving indicates when the recording is in progress. The value places in top of the window
indicate the number of saved packets.
The follows line indicates the directory of the daily backup on the support selected.
This support can be on the system or another one distant. For a reason of rapidity, it is recommended
to use the local system.
The three follows fields indicated the free space, the total space and the percentage occupied by the
selected support.
This view indicates the activity of the recorder. In the bar status located in the front of the window, the
number of communications in progress is visualized in real time.
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Figure 8 main window with list

This menu show all communications received since the day beginning.
In the bar status located in the front of this window, the number of communications in progress is
visualised in real time.

3.2.5 DESCRIPTION OF THE LIST OF COMMUNICATIONS

The list of communications is showed in a board which is composed in two parts.
The first one is editable and allows to place or remove a cross symbol X to activate your selection.
This selection has aim to execute a preset for a backup or a future read again of the communication.
The second part contains a complete description of the communication. It contains to the follows
information:
- Numro (Number)
- Nb locuteur (Nb speaker)
- Locuteur (Speaker)
- Heure (Hour)
- Temps (Time)
ETELM

Number of communications allocated by the TETRA

system
Number of speakers
List of speakers (the 4 first)
Hour of the communication beginning
Time of the communication

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- Localisation (Localization)
- Priorit (Priority)
- Etat (Status)

Tetra Relay identification

Type of priority
Status of communication (in progress)

3.2.6 CHOICE OF THE WINDOW RECORDER

The switching between the both windows is executed with a click in the Affichage menu followed to
Liste. With the key board, the function is Alt + A followed to Alt + L.

Figure 2 Main window without list

Figure 3 - Main window with list

When the user leaves this menu, the last position of the window and the type of visualization are
saving.
When clicking on the cross (on the top to the right) or taping Alt+F4, the program is reduces in the bar
status.

3.2.7 THE BAR OF THE MENUS

The bar of the menus allows the access to the different available functions.
The functions temporally out of reach are in grey colour.
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3.2.7.1 The recorder menu

The Enregistreur menus, accessible by the key board with Alt + E, allow the access to the
functions follows:
- Sauvegarde (save)
- Suspendre (suspend)
- Quitter (quit)

These functions are similar to those of the main menu accessible in the status bar.

The function Sauvegarder (Alt E + Alt S) allow to open the window of save which provide to record
the whole of the selected communications.
If the communications are selected in the list by the cross symbol, those there will be visible directly in
the list of saving. This preset allows simplifying the communications saving without using the filters.
The writing the cross is executed in clinking on the line which contains the chosen communication or
pressing on the key Espace or Entrer.
The function Suspendre (Alt E + Alt U) allows stopping the reception of the communications. The
communications which are in progress during the suspension are lost. The communications in
progress before the suspension are closed.
The function Quitter (Alt E + Alt Q) allows closing the application definitely.

3.2.7.2 The listen menu

This menu allows the listen again of the communications, the direct listen of a communication and the
access of the volume adjustment.
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Warning: this mode use resources systems. If the number of communications in progress is too
important, this function is out of reach.

Figure 11 listen menu

The Relecture function (Alt C + Alt R) allow executing the read again communication program.
A communication is not selecting during this progress.
The Ecoute directe function (Alt C + Alt D) allows listening the last communication in progress.
This function is also accessible with a double click on the line of the communication which has his
field Etat in status in En cours.
The volume function provides the access to the menu adjustment volume available in windows.

A cross on dumb allows stopping the loud speaker for a moment.

3.2.7.3 The sticking menu

This menu allows hosing the type of stick up see 2.2.3 choice of the recorder window.

3.2.7.4 The menu

This menu accessed to the window to identify the product.

3.2.8 SAVING WINDOW

This window is accessible with the main menu (bar status) and also with the recorder menu (file +
save).

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This menu allows selection of a communications part to execute a saving on another support.
Warning: if the number of communications in progress is too important; the using of the menu is not
correct. The reader is made of to a similar menu and this operation can be executed during the read
again.
This menu contains five parts:
- Critres de selection (criteria of selection)
- Liste des communications slectionnes (list of communications selected)
- Destination de sauvegarde (saving destination)
- Sauvegarde (saving)
- Informations complmentaires (complementary information)

Figure 12 Saving window

3.2.8.1 Criteria of selection

This part allows the selection of communications depending on some criteria.
The keys Inserer and Retirer allows multiple selections and increase the possibilities of selection.
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 all
Select all the communications
participant
Selection of the communication for all the selected speakers has to take part.
Hour
Selection of all communications there will be in progress between two defined hours.
If the first hour is not enter, the starting hour will be = 0.
If the last hour is not enter, the ending hour will be = 23:59:59.
Localization (dispatching)
Selection of the communications executed on a special site.
Priority
Selection of the communications depending on the priority.

The selection is executed in the main list when you want to insert and is executed in the saving list
when you want to remove.
To obtain a saving list with several criteria, you have to execute some insert functions changing
criteria for each step.
Choosing several criteria, the filter operation will be an AND logic operation.
Inserting or removing will be an OR logic operation.

3.2.8.2 List of selected communications

The list contains all the selected communications.
Selecting a line and pushing on the remove key, you can remove a communication you dont need in
your saving list.

3.2.8.3 Saving file

This field indicates the directory and the saving file. The extension will be automatically placed during
the saving.
The Parcourir key allows selecting a directory searching on the system disk.

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3.2.8.4 Save
The saving is executed in pushing on the Sauvegarder key. This key is only accessible if the
communications has been selected before.
An increasing bar indicates the advancing status of the saving.
Before saving, the user will verify if the selected support is compatible with the weight of the selected
communications file.
In a new file has the same name with one already saving in the selected repertory, a new window is
sticking to confirm if you want to delete the last one or not.

The saving of one or the whole of communications is executed in a minimum of three files.
The first one has the JNL extension file; it contains the description of the recording communications
and their place. The second has the SIZ extension file, it indicates the number of memorized
communications, the others files has the VOX extension file, it contains the digitalized
communications.
The both first are in dissociable. If you loose one of them the read again functions wont be available.
The recording on a CD or a streamer would be executing with their own specific software.
The saving of the communications will be, in a first time in a file on hard disk and in a second time,
the support of the selected software will ensure the copy of this file on his support.

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3.2.8.5 Additional informations

After selected the communications, some additional informations are stick in the bar status.
This information indicates the number of selected communications and the weight of the exact
memory necessary for saving. The weight is explains in octets.

3.2.9 SUSPEND OR EXECUTE AGAIN THE RECORDING

The user can suspend the recording with the main menu or with the recorder menu.

Figure 4 Recorder menu

Figure 14 main menu

You have just to click on Suspendre key to stop for the moment the recording.
Press again to Suspendre key continue the recording.
The communications which are in progress during the Suspendre command are lost.
The communications in progress are closed.
When the Suspendre function stop, the communications in progress create a new communication,
the hour of the beginning correspond to the hour of the restart function.
The Check symbol places in front of the Suspendre text indicate the actual status.
During the Suspendre the icon recording sticking in the status bar is follow:

3.2.10 STOP THE RECORDING

To stop the recorder you have to click on the key Fermer to the main menu, available in the bar
status or with the Quitter key to the recorder menu available with the Fichier menu.

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Or

Figure 5 Main menu

3.2.11 AUTOMATIC SAVING

A daily saving is automatically executed every day. After the saving, the list of communications is
emptied.
The saving contains all the communications of the day which have beginning between 0 and
23h59m59s. No filter is available.
If several recorders are present, the communications are dispatching.
Example: for 3 recorders
The first save the communications which have the number
1, 4, 7, 10
The second: 2, 5, 8, 11..
The third: 3, 6, 9, 12..
The user could listen again the communications of the day with the provide recorder. The file format
of saving is similar to the partial saving executed by the user.
The saving files have the name Vddmmyynxxxxx. Ddmmyy correspond to the day date of saving et
xxxxx to the number of the communication. If a communication is located between two days, it will be
saving in the saving file to the beginning of the communication.
To avoid saturating the hard disk, we keep the X last days of communication. If the user want keep
this files, he should execute a transfer of this files in another directory or at least execute a saving on
another support (CD, Streamer).
The system configuration of purge is described in the Ref 1 documentation. There 2 possibilities, the
first one limit the number of days; the second specify the weight of free space that we should keep on
the selected support.
The purge always removes the lasted saving day.

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3.3 READER

3.3.1 STRATING

Figure 16 Reader icon

The reader is starting clicking on the icon located in the Bureau icon of selecting the file
LecteurVOIP.exe in Dmarrer.
If the recorder is connects to this system, the system can directly execute it. The communications list
is the same to the recorder list.
The recorder starts the reader to execute a listening of communication in progress. The reader is only
used to stick the progress status of the listening.

3.3.2 PRINCIPLE
The VOIP reader allows listening again olds communications saves.
This software allows sticking the progress during a direct listening.
This program can be installs without the recorder.

3.3.3 PRESENTATION

Figure 17 Main window

His presentation since to be similar with CD reader provides by the windows system.
The stickers show the remaining time or the past time of the communication in progress during the
reader. The choice of the mode can be selected in the Affichage menu. The graphic indicates if the
option has been chose. The numbers located in the left top indicate the communication selected in
compared to the whole communication selected.
The numbers located in the top of the timing indicates the packet of read in progress compared to the
maximum packets which compose this communication.

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The keys execute the following operation:

Execute the listening of the selected communication

Stop the listening for a moment

Stop the listening and go to the beginning of the

communication.
Selection of the first selected communication of the
communication list
Selection of the previous communication

Selection of the following communication

Selection of the last communication of the selected

communication list
Adjustment of volume and stopping to the loud speaker

The field Slection contains the list of the selected communications. The communication sticking is
the communication in the course. The user could choose the communication to listen. Clicking in this
field, the reader if it is in progress is stopped.

The field Locuteur indicates, during the reader, the speakers in progress. The first number indicates
the number of speakers.
During a stop, this field indicates the both first speakers which participating to the communication. The
number indicates the exact number of users.
The cursor indicates the reading of the communication (in percentage). The user can modify, at any
moment, the place of the reading moving the cursor.
Clicking on the cursor, the read it is switch in waiting. Every moving step represented a packet (31.25
ms speaking).

3.3.4 SELECTION OF THE SOURCE

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The reader allows listen the saving communications, the communication located in the reader or to
execute a direct reading of a communication in progress.
If the user wants to listen a present communication in the recorder, he has just to click on
Enregistreur in the Lecture menu.

If the user wants to listen the saving communications, he has just to click on Ouvrir in the Lecture
menu.

The following window allows listing the several directories. The extension file must be *.jnl.

In the direct listening case, the identification of the communication is places in the Slection field
and the communication can be listening directly. As a communication in progress, the cursor goes to
100% and the sticking indicates the recording time.
If the file comprises more than 10 communications, the bar progression is sticking to indicate the
advance to the operation.

Once the source chosen, a cross is placed before Enregistreur or Ouvrir

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3.3.5 SELECTION OF THE COMMUNICATIONS

When the source is selected, the user could choose the communications to listen.
The visualization of the communications list is executed clicking on Liste in the Affichage menu.

If there is no selection, all the communications are placed in the list of reading.
If some communications are selected in the list using a cross, there are visible directly in the read
again list. This preset allows simplifying the read again of the communications without using filters.
The put on or remove of the cross is executed clicking on the chosen communication and using the
Espace key board.
If the user wants to reduce the number of communications to listen; he could execute a selection
according to a number of criteria. This function is accessible by the menu Slection.

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This window allows selection a group of communications for the read again. It has the same
possibilities that the saving window of the recorder.
The user could save with this screen the selected communications part during the reading in another
file.
This screen is presented in fives parts:
- Critres de selection (criteria of selection)
- Liste des communications slectionnes (list of selected communications)
- Destination de sauvegarde (saving destination)
- Sauvegarde (saving)
- Informations complmentaires (additional informations)

Figure 6 Selection window

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3.3.5.1 Criteria of selection

This part allows selection of communication according to a number of criteria.
The key board Insrer and Retirer allows the multiple selections and increase the possibilities of
selection.
Tous (all)
Selection all communications
Participant (taking part)
Selection of the communications for all the selected speakers took part.
Heure (Hour)
Selection of all communications in progress between the two seized hours.
If the first hour is not seized, the hours of the beginning will be 0.
If the last hour is not seized, the hour of the end will be 23:59:59.
Localisation (localization)
Selection of the communications which were carries out on a specific site.
Priorit (priority)
Selection of the communications according to the priority of the communication.
The selection is executed in the main list when we want insert and in the selection list when we
want remove.
To obtain a list of selection with several criteria, we have just to execute many insertion changing
criteria for each step.
Choosing many criteria, the operation of filter correspond to a logic AND operation.
When insert or remove correspond to logic OR operation.

3.3.5.2 List of selected communications

This list contains all the selected communications.
Selecting a line and using Suppr key board we can remove a communication and suspend the
saving or the read again.

3.3.5.3 Saving file

This field indicates the directory or the saving file. The extension file will be automatically placed
during the saving.
The key board Parcourir allows the selection of a directory through the hard disk.
3.3.5.4 Save
The saving is executed with the Sauvegarder key board. This key is only accessible if the
communications will be selected before.
A bar of progress indicates the progress report of the saving.
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Before saving, the user should verify that the selected support is compatible with the memory size of
the selected communications.

3.3.5.5 Additional information

After selecting the communications, much complementary information are sticking in the bar of status.
These informations indicate the number of selected communications and the size of memory
necessary for the saving.

3.3.5.6 Listening of the communications selected

When the communications are selected, the user can execute a read again using the Lecture key
board of the main window.
After a selection, the first communication is often prepared to the read again. If the Lecture key is in
grey colour, a problem is appears during the open of the communication.
An information is sticking in the bar status to indicate the problem.

Figure 7 Sound file not found

Figure 8 Sound file empty

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Figure 9 Sound file modify

The third possibility indicates to the user that the sound file has been manipulated since his recording.
The saving is necessary for the read again.
The user can keep the window of selection opens to listen again the communications.

The drop down menu Slection allows to choose the communication to listen again among the list
of selected communications.
The access of this function stops the reading in progress.
The Option menu allows a continuous reading of all selected communications.
3.3.6 THE OPTION MENU

Figure 10 options menu

This menu has two functions using for the listening mode.
The first one allows a continuous reading of all selected communications.
The second one is accessible only if the first is selected and allows to read indefinitely the selected
communications.

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3.4 THE DIRECT LISTENING

This mode is only accessible when the user asks for listen a communication in progress by the
recorder.
In this case, the reader only indicates the progress of the recording.

Figure 11 Direct listening mode

The sticking time indicates the past time since the beginning of the communication.
The key Arrt stops the listening. If the reader has been executed by the recorder, it will be
automatically close or the reader will be switch on read again.
The Affichage menu or the key HP allows the access to the adjustment of volume.

The Quitter key closes this program even if the recorder had opened it.

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