Académique Documents
Professionnel Documents
Culture Documents
Ray Johnson
Wine Entrepreneurship, Wine Business Institute, Sonoma State University, Rohnert Park, California, USA
Abstract
Purpose The purpose of this paper is to explore different levels of place-based marketing in the form of region of origin strategies used by wineries in
their branding efforts. The overall aim is to obtain insights into wine consumer dynamics such as product involvement level, consumption frequency and
differences between segments on the basis of gender and age from a regional branding perspective.
Design/methodology/approach Data collection took place by means of a highly-structured online survey of wine consumers across the USA. The
request to participate was directed to legal wine drinking age people of 21 years and older to 9,922 e-mail boxes that yielded a response rate of 5.7
percent, finally resulting in 570 usable surveys.
Findings Consumers used regional branding cues, information and images in their assessment and valuation of comparative wine labels. Almost
without exception, the addition of regional information on a wine label increased consumer confidence in the quality of the product.
Research limitations/implications Any follow-on work to the study should also include a broader sampling of consumer types throughout the USA
and comparisons made with the study to assess the validity of generalising the results here.
Practical implications Regional branding efforts should be targeted at high wine product involvement consumers rather than their low involvement
counterparts, as high involvement consumers are likely to be more influenced by brand-based cues.
Originality/value The paper is of value to academic readers, wine industry practitioners and regional trade and tourism associations and other
commercial entities that market their products with regional branding cues.
Keywords Brand image, Regional marketing, Wines
Paper type Research paper
1. Introduction
Wine markets around the world are characterised by a
plethora of wine brands (Bruwer, 2004), to such an extent
that the consumer can be overwhelmed by the sheer
complexity of the buying situation this creates (Vrontis and
Papasolomou, 2007). Despite its high degree of
fragmentation, the wine industry is responding to this
situation by building strong brands with which the
consumer can identify and trust. The New World wine
countries, notably Australia and the USA, have been
particularly successful in building strong brands and the
increasing importance of region of origin as a branding
strategy for them has been documented (Tustin and
Lockshin, 2001).
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0736-3761.htm
2. Literature framework
Consumers search for information in their pre-purchase
search process for a product. Although the wine market is
widely regarded as a complex one for decision-making by
consumers, it has not escaped the growing importance of
product differentiation as a result of globalisation. Region-oforigin or place-based marketing is one the strategies of such
differentiation (van Ittersum et al., 2003).
The involvement concept has been increasingly used to
explain elements of the consumption process and it has been
widely agreed that there are high and low involvement
consumers, but also high and low involvement purchases of
products or services (Schiffman et al., 2008; Quester et al.,
2007; Schiffman and Kanuk, 2006; Kapferer and Laurent,
1993; Rothschild, 1984).
Wine is an information-intensive product (Watson et al.,
1999), one that has potential for high involvement (Bruwer
and Reilly, 2006; Bloch and Bruce, 1984) Wine is therefore a
product with which consumers can form a personal
connection and this is the nexus of the so-called
involvement theory of consumer learning (Schiffman et al.,
2008).
The research approaches used to explain the nature of
involvement in turn led to the premise that a consumers
involvement level is dependent on the degree of personal
relevance (Zaichkowsky, 1985, p. 342) that the specific
product has for the consumer. Products mean different things
to different people, but if the product is personally relevant to
consumers, they are more likely to become involved in
gathering information (knowledge) about the product and
with the product itself. Risk perception is one of the main
antecedents of involvement (Kapferer and Laurent, 1993) and
both involvement and risk are related to the degree of
information search (Chaudhuri, 2000). For example, a highly
wine-knowledgeable consumer will actively seek information
about aspects such as a wines vintage year or maturation
method (Schiffman et al., 2008; Gergaud and Livat, 2007).
Such a person regards wine as a high involvement product
category and this person is highly involved with the product in
terms of consumption behaviour.
Therefore in a nutshell, high involvement purchases are
very important to the consumer while low involvement
purchases are not very important (Schiffman and Kanuk,
2006). Low involvement products are generally frequently
purchased, widely distributed, low-priced consumer nondurables. On the other hand, all high involvement products
are not technologically complex, high-priced, consumer
6
H1.
H2.
H3.
H4.
Gender
Male
Female
Gender
Age
Educational status
Household income
Occupation
Origin
0.000
0.448
0.740
0.346
0.073
0.049
Age group
21-24 years
25-28 years
29-34 years
35-40 years
41-45 years
46-54 years
55-65 years
65 1 years
1.4
4.3
8.8
18.7
11.9
25.5
25.1
4.3
Educational status
High school
Associates degree
Other degree or certification
Bachelors degree
Some graduate studies
Masters degree
Doctorate degree
Other
4.3
7.9
5.0
35.5
13.0
26.7
6.6
1.0
0.874
480
20.191 *
0.000
484
0.011
0.814
480
20.143 *
0.003
436
1.1
5.1
11.8
15.4
20.2
13.3
10.2
22.9
0 007
45.8
54.2
n
483
487
483
439
322
480
Mean
df
Sig.
8.3
2.5
2.649 *
7
6
0.011
0.970
0.185
Mean
Pearson Chi-Square
df
$178.85
$21.61
41.939
41
0.430
Mann Whitney U *
30.3
69.7
55.6
25170.000
27609.000
2.242
0.146
0.025
0.884
10
Figure 3 Label preference for AVAs with or without region higher spending segment
Figure 4 Label preference for AVAs with or without region higher spending segment self-described as very knowledgeable or expert
13
References
14
Corresponding author
Johan Bruwer can be contacted at: johan.bruwer@adelaide.
edu.au
16
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.