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Larry W.

11715 County Road 340
Tyler, Texas 75706
(972) 567-5036 / wayne777_1@netzero.net


 Resourceful and results-oriented with strong computer operations management skills. Also with the ability to
resolve complex issues which contributes to the productivity and profitability of the organization.

Suddenlink Communication – Tyler, Tx
Customer Care Representative
 Technical support for Telephone
 Technical support for High Speed Internet

 Technical support for Digital Video

UT Southwestern Medical Services - Dallas, TX

Senior Computer Operator III 3/2000 – 09/2006
 Responsible for managing all Nightly Processes to update the databases
 Responsible for processing electronic claims and transmitting electronically (HMO, Commercial, Medicare, Medicaid,
Blue Cross & Blue Shield)
 Responsible for printing daily reports
 Prepared Claims for Electronic Transmission for the following day
 Responsible for preparing all reports which included printing and delivery to appropriate departments

Texas State Auto, Inc – Tyler, TX

Owner/President 1993 - Present
 Responsible for purchasing automobiles for wholesale distribution to regional car dealerships
 Responsible for developing sales & marketing campaigns
 Accountable for the control and disbursement of annual budget

Wang Labs – Irving, TX

Software Analyst 1988 -
 Responsible for Telephone Support for Large Telecommunications Accounts.
 Supported Communications issues/questions for the following: TCP/IP, Electronic Mail, Electronic Voice (Step),
Asynchronous/Synchronous, Wang System Networking and X.25 Communications & 3274/3777 SNA/SDLC
 Responsible for LAS Customer Administrative Functions which included, customer site visits twice yearly, monthly
conference calls & test/maintain different software scenarios to provide enhanced support
 Hardware Support for Wang VS7310, VS100, VS85, VS65, VS5000 & VS6

International Paper Company – Dallas, TX

Computer Operations Supervisor 1983 - 1987
 Effectively recruited, trained and supervised a staff of Computer and Data Entry Operators
 Managed all Daily, Weekly and Monthly Operations Processes and all Help Desk Functions
 Responsible for all Computer Center Facility Maintenance
 Managed System Communications between Dallas System/34, Mobile, AL & Denville NJ mainframe
 Responsible for hardware/software upgrades/new software for Six Remote Sites

Lone Star Steel – Dallas, TX

Programmer/Analyst 1982 - 1983
 Responsible for Design/Development for Accounts Receivable System

Centex Corporation – Dallas, TX

Programmer/Analyst 1980 - 1982
 Maintained & developed programs for Financial systems based on User Requirements

Continental EMSCO Company – Dallas, TX

Programmer 1979 - 1980
 Maintained & developed programs for various Company systems

Extensive knowledge of Word, Excel, PowerPoint; Digital Cache System, IDX Software, System 34,VSAM, ISAM, CMS &
IBM Mainframes

Tyler Junior College - A.A. in Computer Science

Excellent References furnished upon request