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Release 3.04
Port Requirements
Rev 02
March 23, 2015
Note: Some ports used by ESRS and devices may be registered for use by other
parties, or may not be registered by EMC. EMC is addressing these registration
issues. In the meantime, be aware that all ports listed for use by the ESRS servers
and devices will be in use by the EMC applications listed.
Figure 1
EMC
TCP port
product or Protocol Notes for port settings
Direction
open
Source -orDestination
Application
name
ESRS
Outbound
to EMC
Client service
Outbound
Communication
(network traffic)
type
Performed by authorized
EMC Global Services
personnel: Support
objective (frequency)
N/A
Service notification
from device
N/A
N/A
Policy query
N/A
IMPORTANT:
Port 8443 is not required for functionality, however without this port
being opened, there will be a significant decrease in remote support
performance, which will directly impact time to resolve issues on the
end devices. The following hosts/IP addresses and ports need to be
added as FTPS destinations:
curpusfep3.emc.com = 128.221.234.66 990
corpusfep4.emc.com = 168.159.209.45 990
Port 990 for Supports ConnectHome failover if the ESRS Channel Outbound
ConnectHom is unavailable
e failover (if
configured)
FTPS to EMC
FEP
SMTP 25 for May use the customers e-mail server to relay the
ConnectHom ConnectHome or may send directly to EMC
e failover (if
configured)
to EMC through
customers mail
server
Outbound
from
Managed
device (EMC
product)
Apache httpd
listener
HTTPS 9443 Use HTTPS 9443 for making RESTful service calls to
add/remove/update manage devices, to send
connecthomes and to send device heartbeat check to
ESRS
Passive FTP During the ESRS-IP installer execution, the value for
ports: 21,
Passive Port Range in FTP is set to 21 and 5400
54005413 through 5413. This range indicates the data channel
ports available for response to PASV commands. See
RFC 959 for passive FTP definition. These ports are
used for passive mode FTP of
connect-homeconnect-home messages as well as for
the GWExt loading and output. GWExt uses HTTPS
by default but can be configured to use FTP.
ESRS: Apache
httpdftp
SMTP 25
ESRS: postfix
IMPORTANT:
Outbound
When opening ports for devices in Table 2, also open the same ports
on the ESRS server, identified as Inbound from ESRS Virtual
Edition (VE) server
to
Managed
device
HTTP
(configurable)
Default =
8090
to
Client service
Policy Manager
Outbound
HTTPS 8443
Client service
EMC
TCP port
product or Protocol Notes for port settings
HTTP 8118
Policy
HTTP
Manager (configurable)
Default =
8090
Communication
(network traffic)
type
Performed by authorized
EMC Global Services
personnel: Support
objective (frequency)
Direction
open
Source -orDestination
Application
name
Inbound
To
Gateway
Proxy client
Inbound
from ESRS IP
Clients
(and customer
browser)
Policy Manager
service
Policy query
(and policy
management by
customer)
Outbound
to Customer
email server
N/A
HTTPS 8443
SMTP 25
Action request
EMC
product
Atmos
ConnectEMC
Service
notification
NA
from
ESRS
Remote
support
to
ESRS
ConnectEMC
Service
notification
Remote
support
TCP port
or Protocol Notes for port settings
HTTPSa
Outbound
Passive FTP
SMTP
to
ESRS
to ESRS or to
Customer
SMTP server
22
Inbound
443
Avamar
Communication
(network
traffic)
type
HTTPSa
Outbound
Passive FTP
SMTP
22
Inbound
from
ESRS
80,443, 8778,
8779, 8780,
8781, 8580,
8543, 9443,
7778, 7779,
7780, and 7781
AVInstaller
Outbound
to
ESRS
ConnectEMC
Inbound
from
ESRS
Passive FTP
Service
notification
SMTP
All of: 80, 443,
and 8000
22
EMC
Centera
SMTP
NA
Administration (occasional)
Troubleshooting (frequent)
Enterprise
Manager
HTTPSa
23
Administration (occasional)
Troubleshooting (frequent)
to ESRS or to
Customer
SMTP server
8543
Celerra
SecureWebUI
Troubleshooting (frequent)
Telnet
Troubleshooting (rare)
Use only if CLI cannot be
used
to Customer
SMTP server
ConnectEMC
Service
notification
N/A
from
ESRS
EMC Centera
Viewer
Remote
support
Diagnostics (frequent)
Troubleshooting (frequent)
EMC
product
TCP port
or Protocol Notes for port settings
CLARiiON HTTPSa
and
Passive FTPa
CLARiiON
SMTP
portion of
EDL
13456
22 (to run pling)
Both 80 and
443, or
optionally
(depending on
configuration),
both 2162 and
2163
Inbound
to
ESRS
from
ESRS
KTCONS
Service
notification
N/A
Remote
support
Troubleshooting (occasional)
Navisphere
Manager;
also allows
Navisphere
SecureCLI
Administration (frequent)
Troubleshooting (frequent)
RemotelyAnywhe
re
5414
EMCRemote
Navisphere CLI
60020
Remote
Diagnostic Agent
HTTPSa
Outbound
Passive FTPa
to
ESRS
SMTP
Connectrix HTTPSa
switch family Passive FTPa
Performed by
authorized EMC
Global Services
personnel: Support
objective (frequency)
ConnectEMC,
Navisphere SP
Agent
9519
Navisphere
Management
Station
ConnectEMC
Communication
(network
traffic)
type
ConnectEMC
Diagnostics (occasional)
Service
notification
N/A
ConnectEMC,
Navisphere SP
Agent
When using Connectrix Manager
Outbound
to
ESRS
ConnectEMC or Service
DialEMC
notification
N/A
5414
Inbound
from
ESRS
EMCRemote
Remote
support
Troubleshooting (frequent)
5414
Customer
Manage9519
ment Station
Inbound
From
ESRS
EMCRemote
Remote
support
Troubleshooting (frequent)
SMTP
3389
RemoteDesktop
WebHTTPHTTP
22
from
ESRS
Enterprise
Manager
Remote
support
Administration (occasional)
Troubleshooting (frequent)
22
Inbound
from
ESRS
Remote
support
Administration (occasional)
Troubleshooting (frequent)
SMTP
Outbound
to Customer
SMTP server
CentOS
Service
notification
N/A
22
Inbound
Remote
support
Troubleshooting (frequent)
Inbound
from
ESRS
443
HTTP
DL3D
Engine
RemotelyAnywhere
Secure Web UI
EMC
product
DLm
Communication
(network
traffic)
type
Performed by
authorized EMC
Global Services
personnel: Support
objective (frequency)
TCP port
or Protocol Notes for port settings
HTTPSa
Outbound
to
ESRS
ConnectEMC
Service
notification
N/A
Inbound
from
ESRS
Remote
support
Troubleshooting (frequent)
ConnectEMC
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
ConnectEMC
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
Passive FTPa
SMTP
22
80, 443, 8000
80,443
DLmConsole
3389
Remote Desktop
HTTPSa
DPA
Celerra Manager
Outbound
to ESRS
Inbound
from ESRS
Passive FTPa
SMTP
22
9002,9003,
9004
DPA GUI
3389
ElasticCloud HTTPSa
Storage
Passive FTPa
(ECS)
Remote Desktop
Outbound
to ESRS
Inbound
from ESRS
SMTP
22
EDL
Engine
(except
DL3D)
HTTPSa
Passive FTPa
SMTP
22
ECS UI
Service notification for EDL is supported Outbound
only on centrally managed devices via a
management server. Distributed
CLARiiON devices (including EDL) use
ESRS or Customer email server (SMTP)
for service notifications.
to
ESRS
ConnectEMC
Service
notification
N/A
from
ESRS
Remote
support
Troubleshooting (frequent)
Outbound
to Customer
SMTP server
ConnectEMC
Service
notification
NA
Inbound
from
ESRS
Remote
support
Outbound
to
ESRS
ConnectEMC
Service
notification
N/A
Inbound
from
ESRS
EMCRemote
Remote
support
Troubleshooting (frequent)
Inbound
11576
Greenplum
Data
Computing
Appliance
(DCA)
Invista
Element
Manager
Invista
CPCs
HTTPSa
Passive FTP
SMTP
22
HTTPSa
Passive FTPa
Administration (occasional)
Troubleshooting (frequent)
SMTP
5414
All of: 80, 443,
2162, and 2163
5201
Invista Element
Manager and
InvistaSecCLI
ClassicCLI
EMC
product
Isilon
TCP port
or Protocol Notes for port settings
HTTPSa
Passive FTP
Communication
(network
traffic)
type
Performed by
authorized EMC
Global Services
personnel: Support
objective (frequency)
ConnectEMC
Service
notification
NA
ISI-Gather Log
Process
Configuration
information
Remote
support
to
ESRS
SMTP
Managed File Within Isilon OneFS 7.1, the
Transfer (MFT) isi_gather_info script will send the Isilon
8118
log file back to EMC via MFT using port
8118 on the ESRS. All other Connect
Homes will use ConnectEMC to send
files to ESRS using HTTPS, Passive
FTP, or SMTP.
22
Inbound
from
ESRS
8080
RecoverPoint
SMTP
Outbound
to
ESRS
22
Inbound
from
ESRS
Switch
Brocade-B
Switch
Cisco
22
23
Note: If
managed by
Connectrix
Manager, use
port 5414
Inbound
SMTP
22
23
Symmetrix HTTPSa
from
ESRS
Outbound
to Customer
SMTP server
Inbound
from
ESRS
WEBUI
Administration (occasional)
Troubleshooting (frequent)
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
Remote
support
Troubleshooting (frequent)
Troubleshooting (rare)
Use only if CLI cannot be
used
N/A
CLI (via SSH)
Telnet
Remote
support
Troubleshooting (frequent)
Troubleshooting (rare)
Use only if CLI cannot be
used
Outbound
to
ESRS
ConnectEMC or Service
DialEMC
notification
N/A
Inbound
from
ESRS
RemotelyAnywhe Remote
re
support
Troubleshooting (frequent)
Passive FTPa
SMTP
22
9519
ViPR
5414
EMCRemote
SGBD/Swuch/
Chat Server/
Remote Browser/
InlineCS
HTTPSa
Outbound
to
ESRS
Inbound
from
ESRS
Passive FTPa
ConnectEMC
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
SMTP
22
443, 4443, 80
ViPR
Management GUI
(ViPRUI)
EMC
product
ViPRSRM
Communication
(network
traffic)
type
Performed by
authorized EMC
Global Services
personnel: Support
objective (frequency)
TCP port
or Protocol Notes for port settings
HTTPSa
Outbound
to
ESRS
ConnectEMC
Service
notification
N/A
22
Inbound
from
ESRS
Remote
support
Troubleshooting (frequent)
HTTPSa
Outbound
to
ESRS
ConnectEMC
Service
notification
NA
Inbound
from
ESRS
Remote
support
Troubleshooting (frequent)
ConnectEMC
Service
notification
NA
Remote
support
Troubleshooting (frequent)
Passive FTPa
SMTP
VMAX3
Passive FTPa
SMTP
22
5414
EMCRemote
4444, 5555,
7000
InlineCS
7000
RemoteBrowser
9519
RemotelyAnywhe
re
5555, 23004,
23003, 1300
SGDB
5555, 23004
HTTPSa
VMAX
Cloud Edition Passive FTPa
(CE)
SWUCH
Outbound
to
ESRS
Inbound
from
ESRS
SMTP
22
VNX
VClient
443
WebHostLogAcc
ess (Primary)
443
WebHostAccess
9443, 443, 80
WebVClient
5480
vAppAccess
(Primary)
HTTPSa
Administration (frequent)
Outbound
to
ESRS
ConnectEMC
Service
notification
N/A
Inbound
from
ESRS
KTCONS
Remote
support
Troubleshooting (occasional)
Passive FTPa
SMTP
13456
13456, 13457
RemoteKTrace
Administration (frequent)
Troubleshooting (frequent)
9519
10
RemotelyAnywhere
22
Unisphere/USM/
Navisphere
SecureCLI
6391,6392,
60020
Remote
Diagnostic Agent
Diagnostics (occasional)
EMC
product
VNXe
Communication
(network
traffic)
type
Performed by
authorized EMC
Global Services
personnel: Support
objective (frequency)
N/A
TCP port
or Protocol Notes for port settings
HTTPSa
Outbound
to Customer
SMTP server
ConnectEMC
Service
notification
Inbound
from
ESRS
Remote
support
to
ESRS
ConnectEMC
from ESRS
Invista Element
Manager
Passive FTP
SMTP
22
80 and 443
VPLEX
SMTP
443
Outbound
Inbound
22
VSPEX
BLUE
HTTPSa
Unisphere
CLI (via SSH)
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
Outbound to
ConnectEMC
Service
notification
N/A
Remote
support
Troubleshooting (frequent)
ESRS
Passive FTP
Administration (occasional)
Troubleshooting (frequent)
SMTP
22
Inbound
from ESRS
Outbound
to
ESRS
ConnectEMC
Service
notification
N/A
Inbound
from
ESRS
Remote
support
Troubleshooting (frequent)
5900, 5901
XtremIO
HTTPSa
VNC
Passive FTPa
SMTP
22, 80, 443
80, 443, 42502
XTREMIOGUI
a. Use of HTTPS for service notifications is dependent on the version of ConnectEMC used by the managed device. Refer to product
documentation. The default port for HTTPS is 443. The value for Passive Port Range in FTP is set to 21 and 5400 through 5413. This
range indicates the data channel ports available for response to PASV commands. These ports are used for passive mode FTP of
connect-home messages as well as for the GWExt loading and output.
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