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TITLE 8 - PUBLIC UTILITIES

Subject

Chapter

Electricity 1
General Provisions 1A
Service Rules and Policies 1B
Electric Service Rates 1C
Municipal Water and Sewer 2
Water Connections, Regulations 2A
Sewer Use, Connections 2B
Water and Sewer Rates, Connection Charges 2C
Utility Service 3

CHAPTER 1 - ELECTRICITY
ARTICLE A. - GENERAL PROVISIONS
SECTION:

FOOTNOTE(S):

--- (1) --Editor's noteOrd. No. 13-010, 3(Exh. A), adopted February 19, 2013, amended Article A in its entirety
to read as herein set out. Formerly, Article A pertained to similar subject matter, and derived from Ord. No.
73-64, adopted September 17, 1973; Ord. No. 85-238, adopted December 16, 1985; Ord. No. 89-55,
adopted March 20, 1989; Ord. No. 00-140, adopted August 15, 2000; Ord. No. 92-137, adopted July 21,
1992, and Ord. No. 11-144, 1, adopted October 4, 2011.

8-1A-1: - DEFINITIONS:

CUSTOMER:

The person who uses electric energy supplied by the City


Department of Public Utilities by means of its electrical
distribution system.

DEPARTMENT OF
FINANCE:

The department that handles the City's finances, including


electric utility billing.

DEPARTMENT OF
PUBLIC
UTILITIES
ELECTRIC
(DPU-E):

The department of the City that is charged with the


responsibility of providing electric service to the City.

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DIRECTOR,
DEPARTMENT OF The person who is serving as head of the Department of Finance.
FINANCE:
DIRECTOR, DPUE:

The person who is serving as head of DPU-E.

DIRECTOR, TED:

The person who is serving as head of Transportation Engineering


and Development.

ELECTRICAL
CONTRACTOR:

Any person, firm, or corporation engaged in the business of


installing, maintaining, or altering, by contract or otherwise,
electrical equipment for the utilization of electric energy
supplied for light, heat or power in any building or structure
which is, or will be, connected with the electrical distribution
system of the City or private electric power utility.

ELECTRICAL
DISTRIBUTION
SYSTEM:

The wires, cables, poles and apparatus forming a part of the


system of or by which electric energy is transmitted and
distributed by the City to the Customer.

ELECTRICAL
INSTALLATION:

Installation of electric wiring or equipment in any premises for


the utilization of electric energy distribution by the City or
private electric power utility.

NAPERVILLE
SMART GRID
INITIATIVE
(NSGI):

The advancement of the DPU-E electric grid, using technology to


transmit and manage information with goals such as the
reduction of energy costs, increased electric reliability, and the
enablement of customers to monitor and manage their electric
consumption.

ON-SITE
ELECTRICAL
DISTRIBUTION
SYSTEM:

The wires, cables, poles and apparatus located on a customers'


property, or in the adjacent right-of-way, by which electric
energy is transmitted and distributed by DPU-E to the customers'
property.

PERMANENT
SERVICE:

A service delivery point installed at an established electric


customer's property.

PERSON:

Any person, partnership, firm or corporation.

PRIVATE

Any firm or corporation engaged in the business of generating,

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ELECTRIC
POWER UTILITY:

transmitting, distributing and/or selling electric energy.

PROPERTY
OWNER:

The person who owns the property that is utilized by the


customer. The property owner may or may not be the customer.

PROPERTY
RENTER:

The customer who is renting a premises from a property owner.

SERVICE
The electric energy connection point between DPU-E or a private
DELIVERY POINT
electric power utility and the premises served.
(SDP):
A standard DPU-E owned and operated device located at the
customer's premises which measures the consumption or
production of energy and which provides for wireless two-way
SMART METER
communications between DPU-E and the customer, including:
(AKA
interval meter reads, power quality data, power outage
ELECTRIC METER information, and the status of service connection/disconnection
OR METER):
procedures. The device may also serve as the gateway between
DPU-E and a customer's optional HANallowing necessary and
appropriate data exchanges by transmitting information to, and
receiving information from, a registered HAN device.
TEMPORARY
SERVICE:

An SDP of a temporary nature, usually for construction purposes,


that will be removed within a relatively short period of time.

TRANSPORTATIO
N
ENGINEERING
AND
DEVELOPMENT
(TED):

The department of the City that enforces building codes.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013)


8-1A-2: - APPLICATION FOR SERVICE:

Any person desiring to purchase electric energy from the City shall apply in writing to TED for
new installations and the Department of Finance for existing installations. The electric service
application shall contain a printed agreement which shall be signed by the applicant. By signing

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this agreement, the applicant is agreeing to conform to and abide by all ordinances, rules, and
regulations of the City, as now in force or hereafter altered or amended, pertaining to the design,
approval, installation, inspection, and acceptance of on-site electrical distribution facilities, the
government and regulation of electric energy customers, the standards of installation and
maintenance of SDPs, electric wiring, apparatus, appliances, and fixtures in the premises served,
and the payment for electric service supplied to the customer in accordance with such rate
schedule as may be in effect from time to time. In the absence of such agreement, the customer's
receipt of electric service and electric power from DPU-E shall constitute the customer's
agreement to conform to and abide by all applicable ordinances, rules, and regulations of the
City.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1A-3: - INSPECTION OF WIRING:

The electric service application shall contain a description of the premises to be served. To
determine the sufficiency of the wiring, TED shall, at its discretion, inspect the electric wiring at
the premises before energy is supplied.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1A-4: - REQUIRED METERING:

All electric energy supplied to a customer shall be metered, except when the consumption is
temporary and authorized in writing by the City Manager. All electric meters shall be supplied by
DPU-E to its customers and the City shall hold title to said meters. DPU-E shall maintain or
replace all electric meters as necessary at no expense to the customer. Electric meters shall be
under the control and supervision of DPU-E and may be exchanged or removed at any time for
testing.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1A-5: - CUSTOMER COMPLAINTS:

Any customer may lodge a complaint with DPU-E relating to alleged misoperation of any
electric appliance or equipment on the customer's premises by reason of deficiency in the supply
of electric energy. Such a complaint shall be investigated by DPU-E. If it is determined that the
alleged misoperation is not the result of insufficient or faulty DPU-E electrical distribution
system equipment, the customer shall pay the City in the amount of one hundred dollars
($100.00). This one-time fee will be placed on the customer's utility bill.
There shall be no charge for a single power quality investigation at the customer's SDP.

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Complaints of electric meter inaccuracy will be investigated by DPU-E upon the customer's application
and payment of a one hundred dollar ($100.00) deposit to the Department of Finance. DPU-E will
temporarily exchange the customer's electric meter in order to test the meter in question and determine
its accuracy. In the event that the electric meter accuracy is within plus or minus one percent (1%)
tolerance, the deposit will not be returned to the customer. If accuracy issues are revealed, and the
electric meter is outside of plus or minus one percent (1%) tolerance, the deposit will be returned to the
customer, and DPU-E will work with the customer to amend potential billing inaccuracies.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013)


CHAPTER 1
ELECTRICITY

ARTICLE B. - SERVICE RULES AND POLICIES


SECTION:

FOOTNOTE(S):

--- (2) --Editor's noteOrd. No. 13-010, 3(Exh. A), adopted February 19, 2013, amended Article B in its
entirety to read as herein set out. Formerly, Article B pertained to similar subject matter, and derived from
Ord. No. 81-85, adopted July 21, 1981; the Code of 1984; Ord. No. 85-238, adopted December 16, 1985;
Ord. No. 86-65, adopted June 2, 1986; Ord. No. 87-115, adopted July 20, 1987; Ord. No. 88-183, adopted
September 26, 1988; Ord. No. 89-55, adopted March 20, 1989; Ord. No. 91-55, adopted April 3, 1991;
Ord. No. 91-56, adopted April 3, 1991; Ord. No. 92-137, adopted July 21, 1992; Ord. No. 97-131, adopted
August 19, 1997; and Ord. No. 11-029, 1, adopted February 15, 2011.

8-1B-1: - SERVICE RULES AND POLICIES HANDBOOK:

The DPU-E Service Rules and Policies Handbook is hereby adopted by reference and approved,
and shall supersede and replace all previous versions, as approved by the Naperville City
Council. City Council may amend the DPU-E service rules and policies from time to time, by
ordinance. Copies of the DPU-E Service Rules and Policies Handbook shall be publically
available on the City's website, at the City Clerk's office, and at the DPU-E offices.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1B-2: - NAPERVILLE SMART GRID CUSTOMER BILL OF RIGHTS:

The City of Naperville has outlined the core rights of utility customers as it relates to the
Naperville Smart Grid Initiative (NSGI). The City developed these rights based on customer
feedback and input, the goals of the overall NSGI, and current national and State guidelines and
policies for smart grid projects.
Customers of the Naperville electric utility are entitled to responsible and transparent utility operations that
include the right to be informed; the right to privacy; the right to options; and the right to data security.

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1.

The Right To Be Informed:


Customers will have convenient access to information that helps explain available billing rate
structures and options, outage information, peak demand, and the impact of energy consumption
habits on electric bills.
Information regarding the financial and operational aspects of the Naperville Smart Grid Initiative
(NSGI) and related programs will be publicly available through multiple channels.
Customers will be informed and be able to view electricity consumption from a convenient user
interface.
Customers will be informed of electric system enhancements that will support current and future
tools (such as home area networks (HAN), electric vehicle charging, distributed generation, etc.) that
empower them to actively control electricity consumption. The decision to install a device will be at
the customer's expense if they choose to participate in the optional energy control programs.

2.

The Right To Privacy:


Personal information will not be connected to usage data released to any third parties.
The purpose of any collection, use, retention, and sharing of energy consumption data shall be
made public in a clear and transparent manner.
Customers will be informed of the available choices and consent options regarding the collection,
use, and disclosure of energy consumption data.
Disclosure of energy usage data to any third party, such as in the case of a court order, is subject
to federal, State and local laws.
Customer will retain control of ALL in home devices and appliances. Customers may voluntarily
participate in a utility managed energy control programs and include devices that the utility can
adjust as a part of a demand response program. This includes programmable thermostats,
Jacuzzi/pool pumps and heaters and energy storage systems.
Customers who wish to file a privacy violation complaint have the right to petition the Public
Utilities Advisory Board for a resolution. If the issue is not resolved to the customer's satisfaction, the
customer may appeal the issue to the City Council.

3.

The Right To Options:


Customers can select a billing rate structure that meets their needs. This includes the traditional
fixed-rate pricing and time-of-use pricing programs. Customers will have the ability to change
programs.
The City will not alter an individual's customer-selected rate program unless the customer is made
aware of and consents to this change. The City will never ration electricity.
Customers can choose how they will receive information from the utility.
Customers may purchase and use compatible devices, technologies and appliances that augment
the understanding of, visibility into, and control of electricity consumption at their discretion.

4.

The Right To Data Security:


All customers have the right to a functioning electric meter and customer web portal that will
provide secure, confidential, and accurate electricity consumption data.
A utility cyber security plan, designed to protect the smart grid's critical computer infrastructure that
may be a potential target of criminal threats, terrorism acts, industrial espionage and/or politically

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motivated sabotage, will guide and govern all security policies and practices that apply to user and
energy information. A summary of this plan can be provided upon request.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013)


8-1B-3: - BIDDING OR SELLING OF SYSTEM DEMAND RESPONSE:
(a) General Prohibition Against Bidding Or Selling System Demand Response: Except as provided in
Subsections (b) and (c) of this Section, all retail customers of the Municipal Electric Utility are hereby
restricted, precluded and prohibited from (a) bidding or selling demand response into any organized
electric or ancillary services markets operated or administered by any independent system operator
or any regional transmission organization, including PJM Interconnection L.L.C. ("PJM"), or (b)
otherwise participating in such markets with any demand response resources, whether directly or
through a third-party aggregator.
(b) Curtailment Service Provider Authorized: The Illinois Municipal Electric Agency (IMEA) is hereby
approved, authorized and permitted to operate as a curtailment service provider with respect to
demand response resources within the City's Municipal Electric Utility System, including any
generation owned by the City and to offer and sell such demand response resources into programs
and markets of PJM Interconnection, L.L.C or its duly authorized successor.
(c) Demand Response Program Of IMEA: The City Council of the City of Naperville hereby adopts by
reference the Demand Response Program of the Illinois Municipal Electric Agency, as the same may
be amended and revised by IMEA from time to time in the future, for purposes of implementing the
authority granted herein to the City of Naperville Electric Utility.
(d) Exception To General Prohibition: Notwithstanding the general prohibition stated in Subsection (a)
above, to the extent that any customer is deemed eligible to participate in the IMEA Demand
Response Program pursuant to applicable policies, rules and regulations of PJM, the Federal Energy
Regulatory Commission ("FERC"), the IMEA and the City, such participation is hereby specifically
authorized. The City Council of the City of Naperville hereby authorizes and empowers the City
Manager, or his designee, to administer the participation of any demand response resources from
within the City's electric utility system in the IMEA Demand Response Program and to develop
necessary forms for participation in the program by end user customers and execute any and all
documents reasonably necessary or required in connection with such administration.
(e) Compliance And Enforcement: Any retail customer of the Naperville Electric Utility that participates in
a demand response program in violation of this Section shall reimburse the Naperville Electric Utility
for all costs incurred by the Naperville Electric Utility in connection with the retail customer's
participation in any such program.

(Ord. No. 11-028, 2, 2-15-2011)


CHAPTER 1
ELECTRICITY

ARTICLE C. - ELECTRIC SERVICE RATES


SECTION:

FOOTNOTE(S):

--- (3) ---

Page 7

Editor's noteOrd. No. 13-010, 3(Exh. A), adopted February 19, 2013, amended Article C in its
entirety to read as herein set out. Formerly, Article C, Sections 8-1C-18-1C-7, pertained to similar
subject matter, and derived from Ord. No. 06-278, adopted November 21, 2006; Ord. No. 07-013,
adopted January 16, 2007; Ord. No. 07-139, adopted June 19, 2007; Ord. No. 08-040, adopted March 4,
2008; Ord. No. 10-116, 1, adopted September 7, 2010; Ord. No. 11-144, 2, adopted October 4, 2011,
and Ord. No. 12-056, 1, adopted June 5, 2012.

8-1C-1: - OVERVIEW:

The following shall constitute terms, conditions, and the schedule of rates and fees under which
DPU-E will provide electric energy to customers in its electric service area. The rates will
become active according to their respective effective dates, as defined in this Article, after
adoption of this amendment by City Council.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1C-2: - ADMINISTRATION:

The Chief Building Official shall be responsible for the regulation and inspection of conductors
and electrical equipment installed by electrical contractors in order to provide electric energy to
the customer, and to enforce the provisions of this Code. Such inspections shall not pertain to
service delivery point (SDP) equipment installed by DPU-E.
(Ord. No. 13-010, 3(Exh. A), 2-19-2013)
8-1C-3: - TERMS AND CONDITIONS:
1.

Equipment Furnished And Maintained By Customers:


1.1. All customer-supplied wiring and other electrical equipment within a customer's premises or
DPU-E electrical distribution system at the SDP shall be installed and maintained by the
customer in accordance with the requirements of the National Electric Code (NEC), this Title 8
Public Utilities, and DPU-E's Service Rules and Policies Handbook, as adopted by Naperville
City Council.

2.

Equipment Furnished And Maintained By DPU-E:


2.1. All new on-site electric distribution systems requested by the customer or required by the
provisions of this Code to serve the premises in new or existing subdivisions or developments
shall be constructed and installed by DPU-E, or by a DPU-E electrical contractor.
2.2. The customer shall be responsible for the payment of the facility installation charge (FIC), which
includes the estimated cost and expense for the construction and installation of all on-site
electric distribution systems. This construction will conform to the requirements of the National
Electrical Safety Code (NESC), Title 7Subdivision Regulations of the Naperville Municipal
Code and DPU-E's Service Rules and Policies Handbook. The FIC cost will include an analysis
of whether the customer's proposed electric load is above three (3) MW (new load at an SDP, or
the total load including upgrades to an existing SDP). If the customer's proposed electric load is
above this value, the City Council may impose additional charges after finding a substantial
need to expand and/or upgrade utility facilities is attributable to the new development.
2.3. All estimated FICs shall be due and payable before any construction work is scheduled by DPUE.

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2.4. Existing nonresidential ComEd customers within the City's annexed limits that request
connection to the City's electric distribution system shall pay the FIC upfront, or be permitted to
pay the FIC pursuant to an alternative payment agreement at a rate of one cent ($0.01) per kwh
based upon the applicable electric service rate.
3.

Municipal Permits And Fees: The customer shall secure all necessary municipal permits for the
installation and operation of conductors and electrical equipment on the premises and shall pay all
associated permit fees.

4.

Property Owner's Consent: Where the customer is not the owner of their premises, or of any
adjacent property situated between the customer's premises and DPU-E's utility lines, the customer
shall obtain consent from the owner of the customer's premises and adjacent property (if required).
This consent shall permit the installation and maintenance of all conductors and electrical equipment
by DPU-E in order to supply electric energy to the customer's premises.

5.

Term Of Service: Except as provided by this Article or by an authorized agreement with the customer,
the customer's term of electric service shall commence when DPU-E initiates the supply of electric
energy to the customer's premises, and shall continue not more than ten (10) days after the
customer's requested date for termination of service.

6.

Continuous Service: The City shall not be liable for any loss, damage to property, or for any personal
injury or death resulting from the disruption or discontinuation of electric service for any reason. Such
circumstances may be caused by, but are not limited to: lightning, wind, ice, equipment failure, or
temporary interruption to accommodate equipment repair or replacement, and any act of God.

7.

Access To Premises: Properly authorized agents of the City or DPU-E employees shall have free
access to the customer's premises at all reasonable hours for the purpose of reading, examining,
inspecting, repairing, replacing, exchanging, or removing DPU-E's meters or other equipment or
property.

8.

Metering:
8.1. Unless otherwise provided under this Section, DPU-E will furnish and maintain, as a standard
metering installation, electric meters adequate to properly measure a single SDP at the
premises of a residential or nonresidential customer. Under NSGI, standard electric meters
contain wireless communication technology. If the property owner requests and pays the
associated additional charges, DPU-E will install a non-standard electric meter, which does not
contain wireless communications. This meter is also referenced as "non-wireless metering
alternative" (NWMA). Reference Subsection 8-1C-3.9.3 for information on associated fees.
8.2. The type (brand, model, application) of electric meters shall be determined by DPU-E in
accordance with Section 8-IA-4 of this Title 8Public Utilities, DPU-E's Electric Service Rules
and Policies Handbook, and the specific requirements of the SDP.
8.3. When any single unit in a multi-unit building is vacant, and units are separately metered, the
property owner shall be liable for all charges associated with electric energy supplied to the
vacant unit. The property owner may submit a written request to the Department of Finance to
terminate electric service during the period of the vacancy.
8.4. Where there is a written request for temporary suspension of electric service, the property
owner shall be liable for a minimum charge pursuant to either Subsection 8-1C-4.1 or 8-1C-4.2
of this Article.
8.5. If the circumstance pertaining to Subsection 8-1C-3.8.4 occurs in the midst of the billing period,
the property owner shall be liable for the charges associated with electric energy consumption
as well as other applicable fees.
8.6. Upon reinstatement of electric service (if applicable), all charges shall be billed to the property
owner in the first billing period following reinstatement of service. A fee pursuant to Section 8-31-5 of the Naperville Municipal Code will be incurred for the restoration of electric service to the
customer's premises.

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9.

Additional Meter Charges:


9.1. Additional flat fees shall be charged during each billing period based on the installation of DPUE electric meters, potential transformers, current transformers, and accessories as scheduled
below.
9.2. DPU-E will furnish and maintain electric metering equipment as a part of the regular metering
installation. The customer is responsible for furnishing and installing the meter socket, wiring,
supports and other necessary appurtenances.
9.3. If a property owner requests a non-wireless meter alternative (NWMA) electric meter, such a
meter will be installed after the payment of a one-time charge of sixty-eight dollars and thirty-five
cents ($68.35). This fee covers the additional cost of the NWMA electric meter as compared to
the cost of the standard electric meter. In addition, there shall be a monthly charge for the City
to manually collect energy interval information from the non-standard NWMA electric meter for
billing and utility operation purposes based on actual City costs for performing said service, and
the amount of this charge will be reviewed on an annual basis. This monthly charge is in
addition to electric rate and customer charges assessed to all customers on a monthly basis.

DPU-E FEE SCHEDULE 1: ELECTRIC METERS, POTENTIAL TRANSFORMERS,


CURRENT TRANSFORMERS
Number

Fee Title

Fee
Value

Effective Date

Watt Hour Meters Single-Phase


1

Class 100 and 200

$1.24

03/01/2013

Class 320

$0.88

03/01/2013

120/208 Volt Class 100 and 200

$1.40

03/01/2013

Transformer Rated Class 10 and 20

$2.06

03/01/2013

Watt Hour Meters Three-Phase


5

Class 100 and 200

$2.06

03/01/2013

120/208 Volt Class 100 and 200

$2.06

03/01/2013

Transformer Rated Class 10 and 20

$2.06

03/01/2013

$5.00

03/01/2013

Associated Devices
6

Pulse Initiator (KYZ)

Potential Transformers

Page 10

7
8

277 to 480 Volt

$1.54

03/01/2013

Potential Transformers rated greater than 480 volts do not have a discrete
fee

Current Transformers: Indoor, 480 Volts and under


9

Under 1,200 AMP

$0.83

03/01/2013

10

1.200 to 2,000 AMP

$1.00

03/01/2013

11

Over 2,000 AMP

$1.20

03/01/2013

Current Transformers rated greater than 480 volts do not have a discrete
fee
Current Transformers rated for outdoor use do not have a discrete fee

10. City's Property And Protection Thereof:


10.1.
All property of DPU-E, such as electric meters, transformers, poles, structures, and other
facilities, located on the customer's premises for the purpose of providing electric service to said
premises, shall remain the property of DPU-E. The customer shall exercise reasonable care to
protect said property from loss or damage.
10.2.
When relocation of DPU-E electrical equipment is necessary, or if relocation is requested
by the customer, the customer shall provide necessary easements for DPU-E to move such
facilities to a location on the customer's premises that is acceptable to DPU-E. The customer
shall pay an FIC prior to the initiation of work.
10.3.
Unless otherwise expressly provided by this title, all wires, cables, poles, apparatus, and
other facilities comprising the on-site electrical distribution system for a subdivision or
development installed by DPU-E or a DPU-E electrical contractor at the expense of the
customer in accordance with the provisions of Title 7Subdivision Regulations of this Code and
this Title shall become and remain the property of DPU-E.
11. Exclusive Electric Service: No other electric service shall be used by the customer on their premises
in conjunction with DPU-E's electric service, either by means of a "throw over" switch or any other
connection, except where the customer has DPU-E-approved electric generating equipment used
only in the event of an interruption in DPU-E's service, a cogeneration/parallel operation agreement,
or a renewable energy (i.e. wind, solar) operation agreement that has been executed between the
customer and DPU-E.
12. Deposit:
12.1.
All new electric customers shall be required to make a deposit to their utility account prior
to receiving electric service. Upon application for service, all new customers must indicate

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whether the service is being requested for property that is owned or rented. A "new customer" is
a customer who falls into the following three (3) statuses: 1. The customer does not have an
existing utility account; 2. The customer is a property owner who does not have a utility account
in "good standing" per Subsection 8-1C-3.12.3.1; [3.] The customer is a property renter.
12.2.
The new customer deposit shall be one hundred fifty dollars ($150.00) for electric service
or an amount equal to two (2) months of estimated charges based upon historical usage at that
location, whichever is greater. For an existing customer requesting electric service for a new
SDP, the deposit shall be one hundred fifty dollars ($150.00) for electric service, or an amount
estimated to represent two (2) months of service if the estimate exceeds the minimum amounts.
The Department of Finance shall determine the amount of the required deposit where an
estimate is used.
12.3.

Utility Deposits:

12.3.1.
Utility deposits will be credited to property owners in "good standing" defined as
having at least twenty-two (22) timely payments in the most recent 24-month period of
electric service and no more than one (1) payment or draft returned for any reason. Utility
deposits credited shall be applied to the property owner's next bill following the 24th
consecutive month of timely payments. No deposits to current accounts shall be refunded
directly to the customer until account closure.
12.3.2.
Utility deposits will be credited to property renters upon account closure. No
deposits to current accounts shall be refunded to the property renter until account closure.
The account balance will be reconciled, and any remaining deposit shall be refunded to the
property renter.
12.4.
All utility deposits shall be held by the Department of Finance in a separate interestbearing account. Interest shall be credited to a customer's account annually on April 30. Interest
shall be computed by averaging the monthly federal funds rate, as published in the "Wall Street
Journal," and using this value as the annual rate of interest (APR).
13. Payment Period: Payment is due within fifteen (15) days of the billing date shown on the utility bill.
Thereafter, the utility bill shall be considered past due and an electric service charge equal to three
percent (3%) of past due charges shall be added to the utility bill for each billing period that the
charges remain past due.
14. Manner Of Correcting Inaccurate Bills:
14.1.
In an instance where a customer's utility bill has been incorrectly calculated and the
customer has been overbilled or underbilled, the Department of Finance shall correct the
charges for the erroneously billed period, not to exceed twenty-four (24) months, during which
incorrect bills were rendered.
14.2.
When a customer has been underbilled, the Department of Finance will enter into a
written deferred-payment agreement with the customer, whereby the amount due may be paid
in equal installments within a period of twelve (12) months from the signed agreement date.
15. State Tax Additions: Pursuant to the Public Utilities Act, 220 Illinois Compiled Statutes 5/9-222, as
amended, which authorizes additional charges for electric services rendered equal to the amount of
the tax imposed under the Public Utilities Revenue Act, 35 ILCS 620/2, as amended, the City will add
State taxes to the utility bills as follows: thirty-two one-hundredths of a cent ($0.0032) per kilowatt
hour, or five percent (5%) of the gross utility bill prior to taxes, whichever is the lower value, to all
utility bills for electric energy which is distributed, supplied, furnished, sold or transmitted for use and
consumption within the corporate limits of the City. The municipal tax referred to in Subsection 8-1C3.16 of this Title shall not be included in the basis for calculating the State tax. The value of the State
tax will be itemized on the customer's utility bill (exceptions will be made as applicable for entities not
subject to such tax).
16. Municipal Tax Additions: Pursuant to the tax schedule contained in Title 3Business and License
Regulations Section 3-1-7, the City will add fees to all utility bills for electric energy which is

Page 12

distributed, supplied, sold or furnished for use and consumption and for all services rendered in
connection therewith, within the corporate limits of the City (exceptions will be made as applicable for
entities not subject to such tax).
17. Temporary Service: When the customer requires temporary electric service, the customer shall pay
the City, in advance, the FIC for DPU-E to furnish, install and remove such facilities. DPU-E may
provide electric service DPU-E in accordance with DPU-E's Electric Service Rules and Policies
Handbook. Temporary service shall be metered and billed in accordance with Subsection 8-1C-3.8 of
this Title.
18. Resale Of Energy:
18.1.
As of November 1, 1995, customers may not purchase electric service from DPU-E for
resale to other property owners, property renters, or persons.
18.2.
Any customer who was purchasing electric service from DPU-E for resale on November
1, 1995, may continue to do so on the condition that property owners or property renters to
whom electric energy is being resold shall not be charged more than DPU-E's current rates to
the customer under like circumstances. Additionally, any resold electric service shall conform to
the requirements of the NESC, the NEC, Municipal Code, and DPU-E's Electric Service Rules
and Policies Handbook.
18.2.1.
For billing purposes, the customer shall establish provisions for DPU-E to install
an electric meter at the SDP in accordance with the Service Rules and Policies Handbook.
18.2.2.
The customer shall be responsible for DPU-E furnishing and maintaining any
electric meters used for the resale of energy. Such electric meters must be approved by
DPU-E.
18.2.3.
The customer shall provide written certification to DPU-E that all electric meters
used for the purpose of the resale of energy, as installed, are accurate within plus or minus
one percent (1%). Said reports must include the manufacturer, model number, and serial
number for each electric meter. The customer shall certify to DPU-E the date on which
each electric meter is tested, and certified copies of electric meter test results and the
present condition of electric meters shall be provided to DPU-E.
18.2.4.
The customer is responsible for testing all electric meters used for the resale of
electric energy. Said electric meters shall be tested not less than once every ten (10) years.
Electric meters not accurate within plus or minus one percent (1%) shall be suspended
and removed by the customer and are not to be reinstalled until they are recalibrated
and/or repaired.
18.3.
The rental of premises where the cost of electric service is included in the rent is not
considered resale of electric service.
18.4.
Any violation of the provisions of this Section may result in termination of electric service
pursuant to Chapter 3Utility Service of this Title.
19. Billing Period: For the purposes of this Chapter 1Electricity, the term "billing period" shall mean the
period between any two (2) consecutive regularly scheduled instances when the customer is billed
by the Department of Finance. This period is as close to thirty (30) days in length as practicable.
20. Liability For Payment Of Fees For Electric Service: The property renter and property owner shall be
jointly liable for the payment of any fees, penalties, or special assessments billed for electric services
or facilities.
21. Delinquency: Upon written request of the property owner, or if the property renter has been
delinquent for fifteen (15) days, the Department of Finance shall deliver written notice of the property
renter's delinquency to the property owner.
22. Collection: The City may take the appropriate legal action to collect debts associated with delinquent
utility accounts. This action may include, but is not limited to, terminating electric service to the

Page 13

premises, recording a lien against the property, foreclosing on such a lien, hiring a collection agency,
refusing to grant any other City utility service, or refusing to issue any City permit or license to the
delinquent customer until the delinquent utility account has been paid in full. Full payment includes
any penalties, costs incurred to record a lien, a release of a lien, and costs of collection, subject to
the notice provisions of Section 8-1C-5 of this Article.
23. Diversion Of Energy Or Illegal Connection: All electric service supplied by DPU-E shall be metered,
unless otherwise specified in this Chapter 1Electricity, and electric energy consumption shall be
billed under the appropriate rate.
23.1.
It shall be unlawful for any person to tamper with, interfere with, or obstruct an electric
meter, the conductors and electrical equipment between the electrical distribution system and
the electric meter located at the SDP, or any of DPU-E's facilities located on or off the
customer's premises.
23.2.
Any such action shall be a violation of this Chapter and Municipal Code which, upon a
guilty finding or judgment, the Person shall be subject to a court-imposed fine between seventyfive dollars ($75.00) and five hundred dollars ($500.00) for each day each instance of a violation
has occurred; every day a violation occurs shall be considered a separate offense.
23.3.
Where the City discovers evidence of such tampering, interference, or obstruction, it may,
at its option:
23.3.1.
Immediately terminate electric service to the premises, refusing any further
electric service subject to the provisions of Chapter 3Utility Service of this Title;
23.3.2.
Replace or repair the damaged electric meter, conductors, and electrical
equipment, and bill the customer for the actual costs incurred for such repairs;
23.3.3.
Bill the customer for all lost revenues attributable to the tampering or
interference, as estimated by DPU-E;
23.3.4.
Bill the customer for the clerical expenses associated with Subsections 23.3.1
23.3.3 of this section of the Article.
23.4.
If the customer's electric service has been terminated due to tampering or interference,
DPU-E will restore electric service upon payment in full for all costs and lost revenue.
24. Violations: It shall be unlawful for any person to violate any provision of this Chapter of Title 8
Public Utilities or DPU-E's Electric Service Rules and Policies Handbook. Any such uncorrected
violation may result in termination of electric service to the customer's premises pursuant to the
provisions of Chapter 3Utility Service of this Title.
24.1.
It shall also be unlawful for any person to operate any electric equipment connected to
DPU-E's electrical distribution system that poses a threat to the health, welfare or safety of City
employees, other customers, or the public in general, or causes damage to any DPU-E
property, the property of other customers, or the public in general.
25. Penalties: Any such action shall be a violation of this Chapter and Municipal Code which, upon a
guilty finding or judgment, the person shall be subject to a court-imposed fine between seventy-five
dollars ($75.00) and five hundred dollars ($500.00) for each day each instance of a violation has
occurred; every day a violation continues shall be considered a separate offense.
26. Enforcement: When inspection of the customer's premises is necessary for the purposes of
enforcing the provisions of this Chapter 1Electricity or Title 8Public Utilities, the Director, DPU-E
or his or her designee shall first attempt to secure the permission of the property owner. If permission
is refused, or if the property owner or property renter is unavailable, the Director or his or her
designee, with the assistance of the City Attorney, shall apply to the appropriate court for the
issuance of an administrative search warrant.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013; Ord. No. 14-030, 2, 4-1-2014)

Page 14

8-1C-4: - SCHEDULE OF RATES:


1.

Development Of Rates: A rate and fee study was conducted to determine the appropriate set of
DPU-E rates and fees by computing the power purchase agreement and other "costs" to DPU-E and
translating it to cost-of-service customer "prices" for DPU-E supply of electric energy and services.
The development of the fees relied upon variables such as material costs, labor costs, and lifecycles
of the materials being installed.
1.1. Reserved.
1.2. Customer ePortal Website: DPU-E, through the NSGI program, will provide an online portal
named the DPU-E customer ePortal website, or "ePortal". This secure online portal will provide
a mechanism for the customer to register their electric utility account, and will henceforth
provide a plethora of information such as their electric energy consumption, energy tips, energy
consumption projections, City news, alerts, and a mechanism to make modifications to their
electric utility account.
1.3. Seasonality: The scheduled rates in this Section 8-1C-4 have been developed with the financial
consideration of the variability of the customer's consumption of electric energy during the year.
The rate's scheduled price to the customer reflects this variance, and as such no other seasonal
components will be implemented outside of these below scheduled costs.
1.4. Rate Classes: There are five (5) rate classes: Residential (RS), General Service (GS), Primary
Metering (PM), Transmission Metering (TM), and Metered Outdoor Lighting (ML).
1.5. Base Rates: Default rates for each of the flat rate groups shall be assigned to each customer
based on their rate class upon "activation" of a smart electric meter at a service delivery point
(SDP). "Activations" are installations of electric meter(s) at new SDPs or the final meter
resulting from an electric meter exchange at existing SDPs.
DPU-E RATE SCHEDULE 1: DEFAULT RATES AS SET PER METER

Rate Class

Flat Base Rate


Codes

Residential Service (RS)

FRS

General Service (GS)

FGS, FGR*

Primary Metering (PM)

FPS, FPD, FPR*

Transmission Metering
(TM)

FTS, FTD, FTR*

Metered Outdoor
Lighting (ML)

OLR

*These rate codes are technical placeholders for potential future rates, but are not applicable to
this Section.

Page 15

1.6. Rate Options: The customer may apply for optional rates after satisfying the specific
requirement pertaining to the given option.
1.7. Rate Groups: Flat and Time-of-Use (TOU) are defined as rate groups. Flat rate group receives
the same flat values for rates any time of day and TOU rate group receives different rate values
depending on the time of day, as further provided in Section 6.4 below.
1.8. With respect to the TOU Rate Group, all weekend hours are considered off-peak, and all local,
state, and federal observed holidays have no special consideration; rates will be based upon
the day of the week upon which they fall.
1.9. Customer Charge: All utility bills will contain a monthly customer charge based on the table
values below.
DPU-E FEE SCHEDULE 2: CUSTOMER CHARGES PER RATE CLASS

Rate Class

Customer
Charge

Effective
Date

Residential Service

$11.10

03/01/2013

General Service

$21.65

03/01/2013

Primary Metering

$52.35

03/01/2013

Transmission Metering

$52.35

03/01/2013

2.

Rate Selection and Approval:


2.1. Starting in 2014, DPU-E will initiate a pilot study of TOU Rate Group applicability. The top-20
consumers of energy (kWh) during the 2013 calendar year from the GS, PM, and TM Rate
Classes will be eligible to participate in the pilot program at the rates provided in Section 6.4
below.
2.2. Rate Option Selection: The customer may select options within rate groups, if eligible, and said
selection will be validated and approved/disapproved by DPU-E.
2.3. Effective Dates: Rate group and rate option selections shall become effective on the next billing
period associated with each customer. The utility bill associated with the second month after
modifications to the customer's rate group and/or rate option will reflect the new billing
components and values resulting from the customer's electric utility program modifications.

3.

Demand Charge:
3.1. Calculation of Demand Charge: Demand charges, in units of kW, are calculated as various
billing determinants across rate classes as indicated in the schedule of rates in this Section. The
demand values are calculated in the DPU-E IT systems based on the energy (kWh) values
obtained from smart electric meters. Demand values are calculated on an hourly basis through
the summation of the energy values across the 15-minute sub-hourly intervals: For select
commercial and industrial customers with smart electric meters that have 30-minute energy
intervals, an hourly demand value is derived from the summation of the energy values across
the 30-minute sub-hourly intervals. The demand charge for the billing period is calculated using
the maximum hourly demand value recorded during the billing period.

Page 16

3.2. Coincident Demand Calculations: Coincident demand calculations shall be made for specific
SDPs with the SDP having two (2) or more electric meters which may individually carry the full
load of the premises served at any given time during a billing period (i.e. banked electric meters
at particular premises). Coincident demand calculations shall be made as follows. The demand
values as outlined in Subsection 8-1C-4.3.1 shall be added across the multiple electric meters
at an SDP for each hourly interval within a billing period (the "sum"). The maximum sum for
such calculation will determine the hourly billing demand for the billing period.
3.3. Demand Adjustment: DPU-E will take electric system outages into consideration when
calculating the kilowatt demand (kW) component of utility bills. For any kW-delivered rate
component, DPU-E will ignore the demand values for any day that any given customer
experiences a power outage. Although power outages are rare in the DPU-E system, the inrush
demand for electricity following a power outage is normally greater than the typical demand for
power, and using such values will not be indicative of true demand. DPU-E will utilize outage
and restoration messages from the smart electric meters as an indication than an outage has
occurred during a specific day.
4.

Power Factor/Quality At A Customer's Premises: DPU-E requires customers to use and maintain
electric equipment on their premises (all rate classes, all types of premises) such that they are not
inducing a negative power quality on other customers and/or to the DPU-E electrical distribution
system. Power quality attributes of concern are such items as harmonics, distortion, VAr (reactive
power), high voltage, low voltage, unapproved backfeed, and interruptions. The specific
requirements for power quality are set forth in the DPU-E Service Rules and Policies Handbook. If a
customer is determined to be inducing a poor power factor/quality to other customers and/or to the
DPU-E electrical distribution system, they, through a written agreement with DPU-E, shall be
susceptible to the power factor/quality fee, to be charged on the customer's bill when infractions
occur.

5.

Residential Rates (RS):


5.1. Residential Description: This rate class shall be available to any customer using DPU-E electric
service for residential purposes or to a customer whose entire heating requirements are
supplied under this rate by permanently installed electric heating facilities. Multi-family
residential electric service under this Subsection will be furnished only to single premises. In
multi-family residences, the common areas shall be billed to the property owner as a separate
customer.
5.2. Combined Residence And Business: Where a residence and a business are combined into a
single premises, electric service will not be furnished under this Subsection for the whole
premises unless the primary electric demand is to be used for residential purposes.
5.2.1. In all other cases, electric service shall be billed at the general service rate and the
Facility Installation Charge (FIC) shall be paid before electric service is provided.
5.2.2. Electric service provided through ancillary electric meter(s) at such premises shall be
billed at the general service rate.
5.3. Residential Flat Rate Charges:
5.3.1. Flat Rate Description: These rates are available to all residential customers. They are
referred to as "flat" rates because each kilowatt hour (kWh) is charged at the same price
no matter when it is used. The customer bill may rise or fall depending on the amount of
energy consumed, but the rate remains at the same flat amount throughout the entire
billing period.
5.3.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
5.3.3. Customer and Energy Charges: The following rate schedule outlines the flat rates for
residential customers. These rates are subject to any applicable Municipal and State taxes
for each billing period.

Page 17

DPU-E RATE SCHEDULE 2: FLAT RESIDENTIAL RATES


Bill
Rat
e
Cod
e

Rate
Name

Standar
d/
Optiona
l

Description
of Rate

Validation
and
Approval

May
1,
Units
2013
Value

May
1,
2014
Value

May
1,
2015
Value

Flat
Resident Standar
FRS
ial
d
Rate

This the
standard rate
for all energy
used, charged
per kilowatt
hour (kWh)
consumed.

Customer
applies,
system
$/kW $0.08 $0.09 $0.10
automaticall
h
85
38
04
y approves
based on
criteria

Flat
Resident
Net
FRN ial Net
Option
Metering
Rate

The Flat
Residential Net
Metering rate
relates energy
credit you
Customer
would receive
$/applies, City
when you have
kWh
approves
renewable
energy sources
at home, such
as solar panels
on your roof.

Flat
Resident
ial
Sub
FRC
Forward Option
Energy
Rate

This rate is an
option available
for customers
who charge
Electric
Customer
Vehicle/Plugin
$/kW $0.08 $0.09 $0.10
applies, City
Hybrid Electric
h
85
38
04
approves
Vehicle
(EV/PHEV) or
other approved
energy storage
devices.

Page 18

$0.08 $0.09 $0.10


85
38
04

6.

General Service Rates (GS):


6.1. General Service Description: This rate class shall be available to any nonresidential customer
including educational, governmental and religious institutions, water and wastewater pumping
facilities, governmental facilities owned by the City of Naperville, public street or highway traffic
signal lighting systems, and nonresidential customers with electric heating.
6.2. The Department of Public Utilities - Electric (DPU-E) will perform an annual analysis of the level
of electrical power (kW) delivered to all general service customers. This analysis will be
performed in January of each year. Based on these findings, general service customers' meters
at a specific location where any of the meters at that location exceed a demand level of fifty (50)
kW in any month over the course of the previous twelve (12) months will be moved to the
general service Level 2 rate category. Conversely, general service customer meters that show
an analyzed demand level less than fifty (50) kW in all months over the course of the previous
twelve (12) months will be moved to the general service Level 1 rate category.
6.2.1. Any new customer with a projected peak demand of seventy-five (75) kW or more will be
placed in the GS2 category, and will be re-evaluated with other customers as described in
Subsection 8-1C-4-6.2 above.
6.3. General Service Flat Rate Charges:
6.3.1. Flat Rate Description: These rates are available to all general service customers. They
are referred to as "flat" rates because each kilowatt hour (kWh) is charged at the same
price no matter when it is used. The customer bill may rise or fall depending on the amount
of energy consumed, but the rate remains at the same flat amount throughout the entire
billing period.
6.3.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
6.3.3. Customer And Energy Charges: The following rate schedule outlines the flat rates for
general service customers. These rates are subject to any applicable Municipal and State
taxes for each billing period.

DPU-E RATE SCHEDULE 3: FLAT GENERAL SERVICE RATES


Bill
Rat
e
Cod
e
FGS

Rate
Name

Flat
General
Service
Rate 1
(GS1)

Standar
d/
Optiona
l

Description
of Rate

Standar
This rate is
d/
available for
Selecte
commercial
d
customers
based
and it is the
on kW standard rate
for all energy
used, charged
per kilowatt
hour

Validatio
n
May 1, May 1, May 1,
and
Units 2013
2014
2015
Approva
Value
Value
Value
l
The City $/kW $0.088 $0.094 $0.100
sets this
h
8
1
7
rate and
the
custome
r cannot
override
it

Page 19

consumed
(kWh).

FGT

FG
D

FG
N

Flat
General
Service
Rate 2
(GS2)

This is a
standard
commercial
Selecte customer rate
d
for all energy
based used, charged
on kW
per kilowatt
hour
consumed
(kWh).

The City
sets this
rate and
the
$/kW $0.041 $0.043 $0.046
custome
h
3
8
9
r cannot
override
it

Flat
General
Service
Demand
Rate 2
(GS2)

Demand
charges cover
the costs of
keeping
equipment
available to
Selecte
provide
d
enough
based
energy to
on kW
meet the
highest
requirements
of the
customer any
time during
the month.

The City
sets this
rate and
the
$/kW $17.97 $19.05 $20.39
custome
d
75
62
01
r cannot
override
it

Flat
General
Service
Net
Metering
Rate

Net
Option

This rate
Custom
$/relates to the
er
kWh $0.088 $0.094 $0.100
energy credit applies,
8
1
7
you would
City
receive when approve
you have
s
renewable
energy
sources at
your business
such as solar
panels, wind

Page 20

generators
etc.

FG
C

Flat
General
Service
Forward
Energy
Rate

This rate is an
option
available for
customers
who charge
Custom
Electric
er
Vehicle/Plugin
Sub
applies, $/kW $0.088 $0.094 $0.100
Hybrid Electric
Option
City
h
8
1
7
Vehicle
approve
(EV/PHEV) or
s
other
approved
energy
storage
devices.

The Flat
General
Service
Infrastructure
Availability
Charge relates
to an
Flat
alternative
General
negotiated
Service
option with
Infrastruct Optiona the City to pay
FGI
ure
l
required
Availability
permit fees
Charge
applicable to
(IAC)
the availability
of the electric
infrastructure
capacity to
support a
customer
energy
demand.

The City
sets this
rate and
the
$/kW $0.010 $0.010 $0.010
custome
h
0
0
0
r cannot
override
it

Page 21

6.4. General Service Time-Of-Use (TOU) Rate Charges:


6.4.1. TOU Rate Description: These rates are available to select general service customers per
Subsection 8-1C-4-2.1. They are referred to as "time-of-use" rates, or TOU rates, because
kilowatt hours (kWh) shall be charged at varying rates depending on when electric energy
is used. Rate values for the off-peak period (11:00 p.m. to 11:59 a.m.) are lower than those
of the on-peak periods (12:00 p.m. to 3:59 p.m. and 9:00 p.m. to 10:59 p.m.). On-peak
period rate values are lower than those of the critical peak period (4:00 p.m. to 8:59 p.m.).
Weekend days will be off-peak for the entire 24-hour period. All local, state and federal
observed holidays have no special considerations; rates will be based on the day of the
week upon which they fall. The customer bill may rise or fall depending on the amount of
energy consumed, and rate values per kWh vary depending on time of electric energy
consumption throughout the billing period.
6.4.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
6.4.3. Customer and Energy Charges: The following rate schedule outlines the TOU Rates for
general service customers. These rates are subject to any applicable municipal and state
taxes for each billing period.

DPU-E RATE SCHEDULE 4: TOU GENERAL SERVICE RATES


Bill
Rat
e
Cod
e

Rate
Name

Standar
d/
Optiona
l

Standar
TOU1 Rate d/
"off-peak" 1
TG1
Selecte
Main Meter
d based
(GS)
on kW

Description
of Rate

Validation
May 1, May 1,
and
Units 2014
2015
Approval
Value
Value

This rate is for the


energy used
between 11:00
p.m. to 11:59 a.m.
The rate price will
be lower than the
"on-peak" rate.

The City
sets this
rate and
the
$/kW $0.043 $0.046
customer
h
8
9
cannot
override
it

The City
This rate is for the sets this
Standar
TOU2 Rate energy used during rate and
d/
"on-peak" 1
peak periods from
the
$/kW $0.156 $0.167
TG2
Selecte
Main Meter
12:00 p.m. to 3:59 customer
h
2
1
d based
(GS)
p.m. and 9:00 p.m.
cannot
on kW
to 10:59 p.m.
override
it
TG3 TOU3 Rate - Standar This rate is for the
Critical Peak
d/
energy used during

Page 22

The City
sets this

$/kW $0.188 $0.201

Pricing (CPP) Selecte


1 Main Meter d based
(GS)
on kW

the "critical peak"


from 4:00 p.m. to
8:59 p.m.

rate and
the
customer
cannot
override
it

The City
This rate is for the
sets this
energy used
TOU4 Rate rate and
Selecte
between 11:00
"off-peak" 2
the
$/kW $0.043 $0.046
TG4
d based
p.m. and 11:59
Main Meter
customer
h
8
9
on kW a.m. The rate has a
(GSD)
cannot
lower price than
override
the "on-peak" rate.
it
The City
This rate is for the
sets this
energy used during
TOU5 Rate rate and
Selecte
the "on-peak"
"on-peak" 2
the
$/kW $0.043 $0.046
TG5
d based periods from 12:00
Main Meter
customer
h
8
9
on kW
p.m. to 3:59 p.m.
(GSD)
cannot
and 9:00 p.m. to
override
10:59 p.m.
it
The City
sets this
TOU6 Rate This rate is for the
rate and
Critical Peak Selecte energy used during
the
$/kW $0.043 $0.046
TG6 Pricing (CPP) d based the "critical peak"
customer
h
8
9
2 Main Meter on kW
period from 4:00
cannot
(GSD)
p.m. to 8:59 p.m.
override
it
This rate is for the The City
highest level of
sets this
TOU8 Rate energy usage
rate and
"on-peak" 2 Selecte
during the "onthe
$/kW $9.514 $10.18
TG8
Demand
d based
peak" periods from customer
d
6
06
Main Meter
on kW
12:00 p.m. to 3:59
cannot
(GSD)
p.m. and 9:00 p.m. override
to 10:59 p.m.
it

Page 23

During the "critical


The City
peak" period, from
TOU9 Rate sets this
4:00 p.m. to 8:59
Critical Peak
rate and
Selecte p.m. the price for
Pricing (CPP)
the
$/kW $14.35 $15.36
TG9
d based the highest energy
2 Demand
customer
d
83
34
on kW usage will be more
Main Meter
cannot
expensive than
(GSD)
override
"off-peak" or "onit
peak" rates.

TG1
0

TOU10 Rate
- "off-peak"
Net Metering

TOU11 Rate
- "on-peak"
TG1 Net Metering
1
(renewable
energy
sources)

TG1 TOU14 Rate


4
- "off-peak"
Sub Meter

Net
Option

This rate represents


the value of energy
credits customers
receive when on- Customer
site renewable
applies,
$/$0.043 $0.046
energy sources
City
kWh
8
9
provide more
approves
energy than used
from 11:00 p.m. to
11:59 a.m.

Net
Option

This rate represents


the value of energy
credits customers
receive when on- Customer
site renewable
applies,
$/$0.188 $0.201
energy sources
City
kWh
7
9
provide more
approves
energy than used
from 12:00 p.m. to
10:59 p.m.

Sub
Option

This rate is an
Customer $/kW $0.043 $0.046
option available for applies,
h
8
9
customers who
City
charge Electric
approves
Vehicle/Plugin
Hybrid Electric
Vehicle (EV/PHEV)
or other approved
energy storage
devices from 11:00
p.m. to 11:59 a.m.

Page 24

This rate is a lower


price than the "onpeak" rate.

TG1
5

TOU15 Rate
- "on-peak"
Sub Meter

Sub
Option

This rate is an
option available for
customers who
charge Electric
Customer
Vehicle/Plugin
applies, $/kW $0.188 $0.201
Hybrid Electric
City
h
7
9
Vehicle (EV/PHEV)
approves
or other approved
energy storage
devices from 12:00
p.m. to 10:59 p.m.

The General
Service
Infrastructure
Availability Charge
relates to an
The City
alternative
sets this
TOU General
negotiated option
rate and
Service
Optiona with the City to pay
the
$/kW $0.010 $0.010
TGI Infrastructur
l
required permit
customer
h
0
0
e Availability
fees applicable to
cannot
Charge
the availability of
override
the electric
it
infrastructure
capacity to support
a customer energy
demand.

7.

Primary Metering Rates (PM):


7.1. Primary Metering Description: This rate class shall be available to any nonresidential customer
who meets the following criteria. Customers who were billed at the primary metering class prior
to November 1, 1995 may continue billing pursuant to this rate.
7.1.1. Where electricity is supplied between four thousand one hundred sixty (4,160) volts and
twelve thousand five hundred (12,500) volts and is metered at the DPU-E electric energy
source conductors or at the electric energy conductors entering the customer's premises;

Page 25

7.1.2. Where the customer's minimum kilowatt (kW) demand is greater than seven hundred fifty
(750) kW during any billing period over the course of the previous twelve (12) billing
periods; and
7.1.3. Where the customer furnishes, installs and maintains any and all transformers and other
facilities necessary to reduce the primary voltage of each such electric energy conductor to
a lower voltage for the customer's use.
7.2. Primary Metering Flat Rate Charges:
7.2.1. Flat Rate Description: These rates are available to all primary metering customers. They
are referred to as "flat" rates because each kilowatt hour (kWh) is charged at the same
price no matter when it is used. The customer bill may rise or fall depending on the amount
of energy consumed, but the rate remains at the same flat amount throughout the entire
billing period.
7.2.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
7.2.3. Customer And Energy Charges: The following rate schedule outlines the flat rates for
primary metering customers. These rates are subject to any applicable Municipal and State
taxes for each billing period.

DPU-E RATE SCHEDULE 5: FLAT PRIMARY METERING RATES


Bill
Rat
e
Cod
e
FPS

Rate
Name

Standar
d/
Optiona
l

Flat
Standar
Primary
d
Metering
Rate

Description
of Rate

Validation
and
Approval

Units

May 1,
2013
Value

May 1,
2014
Value

May 1,
2015
Value

This rate is
Customer $/kW $0.040 $0.043 $0.046
the set rate
applies,
h
8
2
2
for energy
system
(kWh)
automatica
supplied to
lly
the
approves
customer's
based on
transformer
criteria
primary side.
The
customer is
responsible
for
maintaining
onsite
electrical
facilities,
including

Page 26

transformers.
Demand
charges
cover the
costs of
keeping
equipment
Customer
available to
applies,
Flat
provide
system
Primary
Standar
enough
automatica $/kW $17.69 $18.75 $20.07
FPD Metering
d
energy to
lly
d
70
88
19
Demand
meet the
approves
Rate
highest
based on
requirements
criteria
of the
customer
any time
during the
month.

Flat
Primary
Net
Metering
FPN
Rate
(renewa
ble
energy
sources)

FPC

Flat
Primary
Metering
Forward
Energy
Rate

This rate
relates to the
energy credit
you would
receive when
you have
renewable
Net
energy
Option
sources at
your
business
such as solar
panels, wind
generators
etc.
Sub
Option

This rate is
an option
available for
customers
who charge
Electric

Customer
applies,
City
approves

Customer
applies,
City
approves

Page 27

$/$0.040 $0.043 $0.046


kWh
8
2
2

$/kW $0.040 $0.043 $0.046


h
8
2
2

Vehicle/Plugi
n Hybrid
Electric
Vehicle
(EV/PHEV) or
other
approved
energy
storage
devices.
This is the
rate of
energy (kWh)
delivered to
the electric
grid by
customer
Flat
cogeneration
Primary
equipment.
CoCogeneration
Co-gen
FPG Generati
is defined as
Option
on
an energy
Metering
source which
Rate
utilizes a
nonrenewable
fuel, such as
natural gas,
to produce
electric
energy.

Customer
applies,
City
approves

$/kWh

Average cost with IMEA


for 12-month contract,
will be reviewed and
modified every May 01.

7.3. Primary Metering Time-Of-Use (TOU) Rate Charges:


7.3.1. TOU Rate Description: These rates are available to select primary metering customers
per Subsection 8-1C-4-1.6. They are referred to as "time-of-use" rates, or TOU rates,
because kilowatt hours (kWh) shall be charged at varying rates depending on when electric
energy is used. Rate values for the off-peak period (11:00 p.m. to 11:59 a.m.) are lower
than those of the on-peak periods (12:00 p.m. to 3:59 p.m. and 9:00 p.m. to 10:59 p.m.).
On-peak period rate values are lower than those of the critical peak period (4:00 p.m. to
8:59 p.m.). Weekend days will be off-peak for the entire 24-hour period. All local, state and
federal observed holidays have no special considerations; rates will be based on the day of
the week upon which they fall. The customer bill may rise or fall depending on the amount

Page 28

of energy consumed, and rate values per kWh vary depending on time of electric energy
consumption throughout the billing period.
7.3.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
7.3.3. Customer and Energy Charges: The following rate schedule outlines the TOU Rates for
primary metering customers. These rates are subject to any applicable Municipal and State
Taxes for each billing period.

DPU-E RATE SCHEDULE 6: TOU PRIMARY METERING RATES


Bill
Rat
e
Cod
e

Rate
Name

Standar
d/
Optiona
l

Validation
and
Approval

Description
of Rate

Units

May 1,
2014
Value

May 1,
2015
Value

This rate is for


Customer
the energy used
applies,
between 11:00
TOU1 Rate system
Standar
p.m. to 11:59
$/kW
TP1 "off-peak"
automatical
$0.0432 $0.0462
d
a.m. The rate
h
Main Meter
ly approves
price will be
based on
lower than the
criteria
"on-peak" rate.
This rate is for
Customer
the energy used
applies,
during peak
TOU2 Rate system
Standar
periods from
$/kW
TP2 "on-peak"
automatical
$0.0432 $0.0462
d
12:00 p.m. to
h
Main Meter
ly approves
3:59 p.m. and
based on
9:00 p.m. to
criteria
10:59 p.m.
Customer
This rate is for
TOU3 Rate applies,
the energy used
Critical Peak
system
Standar
during the
$/kW
TP3
Pricing
automatical
$0.0432 $0.0462
d
"critical peak"
h
(CPP) Main
ly approves
from 4:00 p.m.
Meter
based on
to 8:59 p.m.
criteria
TP5 TOU5 Rate - Standar
"on-peak"

This rate is for


the level of

Customer
applies,

Page 29

$/kW $7.5143 $8.0403

Demand
Main Meter

energy demand
during the peak
system
period from
automatical
12:00 p.m. to
ly approves
3:59 p.m. and
based on
9:00 p.m. to
criteria
10:59 p.m.

During the
"critical peak"
period, from
TOU6 Rate Customer
4:00 p.m. to
Critical Peak
applies,
8:59 p.m. the
Pricing
system
Standar
price for the
$/kW $14.358 $15.363
TP6
(CPP)
automatical
d
highest energy
d
3
4
Demand
ly approves
usage will be
Main
based on
more expensive
Meter
criteria
than "off-peak"
or "on-peak"
rates.

TOU7 Rate "off-peak"


Net
Net
TP7
Metering
Option
(renewable
energy
sources)

This rate
represents the
value of energy
credits
customers
receive when
on-site
renewable
energy sources
provide more
energy than
used from 11:00
p.m. to 11:59
a.m.

TP8 TOU8 Rate Net


"on-peak"
Option
Net
Metering
(renewable
energy
sources)

This rate
represents the
value of energy
credits
customers
receive when
on-site

Customer
applies,
City
approves

Customer
applies,
City
approves

Page 30

$/kWh $0.0432 $0.0462

$/kWh $0.0432 $0.0462

renewable
energy sources
provide more
energy than
used from 12:00
p.m. to 10:59
p.m.

Sub
Option

This rate is an
option available
for customers
who charge
Electric
Vehicle/Plugin
Hybrid Electric
Vehicle
(EV/PHEV) or
other approved
energy storage
devices from
11:00 p.m. to
11:59 a.m. This
rate is a lower
price than the
"on-peak" rate.

Customer
applies,
City
approves

$/kW
$0.0432 $0.0462
h

Sub
Option

This rate is an
option available
for customers
who charge
Electric
Vehicle/Plugin
Hybrid Electric
Vehicle
(EV/PHEV) or
other approved
energy storage
devices from
12:00 p.m. to
10:59 p.m.

Customer
applies,
City
approves

$/kW
$0.1887 $0.2019
h

TP1 TOU19 Rate Co-gen


9
- "off-peak"

This rate is the


value of

Customer
applies,

TOU11 Rate
TP1
- "off-peak"
1
Sub Meter

TOU12 Rate
TP1
- "on-peak"
2
Sub Meter

Page 31

$/-

Average cost with


IMEA for 12-

customer
cogenerated
energy delivered
Cogeneratio
Option
to the grid
n
between 11:00
p.m. and 11:59
a.m.

month contract,
will be reviewed
and modified
every May 01.

City
approves

kWh

This rate is the


value of
customer coTOU20 Rate
generated
TP2 - "on-peak" Co-gen
energy delivered
0 Cogeneratio Option
to the grid
n
between 12:00
p.m. to 10:59
p.m.

Customer
applies,
City
approves

Average cost with


IMEA for 12$/month contract,
kWh will be reviewed
and modified
every May 01.

This charge is
related to an
alternative
negotiated
TOU
option with the
Primary
City to pay
Metering
required permit
Infrastructu Optiona fees applicable
TPI
re
l
to the
Availability
availability of
Charge
the electric
(IAC)
infrastructure
capacity to
support a
customer energy
demand.

City sets,
customer
cannot
override

$/kW
$0.0100 $0.0100
h

8.

Transmission Metering Rates (TM):


8.1. Transmission Metering Description: This rate shall be available to any nonresidential customer
where:
8.1.1. The primary voltage of electricity supplied is equal to or greater than thirty-four thousand
five hundred (34,500) volts and is metered at the DPU-E electric energy source conductors
or at the electric energy conductors entering the customer's premises;

Page 32

8.1.2. The customer's minimum kilowatt (kW) demand is greater than seven hundred fifty (750)
kW during any billing period over the course of the previous twelve (12) billing periods; and
8.1.3. Where the customer furnishes, installs and maintains any and all transformers and other
facilities necessary to reduce the primary voltage of each such electric energy conductor to
a lower voltage for the customer's use.
8.2. Transmission Metering Flat Charges:
8.2.1. Flat Rate Description: These rates are available to all transmission metering customers.
They are referred to as "flat" rates because each kilowatt hour (kWh) is charged at the
same price no matter when it is used. The customer bill may rise or fall depending on the
amount of energy consumed, but the rate remains at the same flat amount throughout the
entire billing period.
8.2.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
8.2.3. Customer And Energy Charges: The following rate schedule outlines the flat rates for
transmission metering customers. These rates are subject to any applicable Municipal and
State taxes for each billing period.

DPU-E RATE SCHEDULE 7: FLAT TRANSMISSION METERING RATES


Bill
Rat
e
Cod
e

Rate
Name

Standar
d/
Description
Optiona
of Rate
l

Validation
May 1,
and
Units 2013
Approval
Value

May 1,
2014
Value

May 1,
2015
Value

This is the
Customer
flat rate for
applies,
Flat
energy
system
Transmissi
(kWh)
Standar
automatic $/kW $0.040 $0.042 $0.045
FTS
on
supplied to a
d
ally
h
2
6
6
Metering
specified
approves
Rate
customer's
based on
Point of
criteria
Delivery.
FTD

Flat
Standar This demand Customer $/kW $14.04 $14.88 $15.93
Transmissi
d
rate
applies,
d
54
81
03
on
measures
system
Metering
the highest automatic
Demand
monthly
ally
Rate
energy
approves
demand
based on
(kW)
criteria
achieved by

Page 33

a customer.
This rate
relates to
the energy
credit you
would
receive
Flat
when you
Transmissi
have
Customer
on
Net
renewable
applies,
FTN
Net
Option
energy
City
Metering
sources at
approves
Rate
your
business
such as
solar panels,
wind
generators
etc.

$/$0.040 $0.042 $0.045


kWh
2
6
6

This rate is
an option
available for
customers
who charge
Flat
Electric
Transmissi
Vehicle/Plugi Customer
on
Sub
n Hybrid
applies,
FTC Metering
Option
Electric
City
Forward
Vehicle
approves
Energy
(EV/PHEV) or
Rate
other
approved
energy
storage
devices.

$/kW $0.040 $0.042 $0.045


h
2
6
6

FTG

Flat
Co-gen
Transmissi Option
on
CoGeneratio

This is the
rate of
energy
(kWh)
delivered to

Customer
applies,
City
approves

Page 34

$/kWh

Average cost with IMEA


for 12-month contract,
will be reviewed and
modified every May 01.

n
Metering
Rate

the electric
grid by
customer
cogeneratio
n
equipment.
Cogeneratio
n is defined
as an
energy
source
which
utilizes a
nonrenewable
fuel, such as
natural gas,
to produce
electric
energy.

8.3. Transmission Metering Time-Of-Use (TOU) Rate Charges:


8.3.1. TOU Rate Description: These rates are available to select transmission metering
customers per Subsection 8-1C-4-1.6. They are referred to as "time-of-use" rates, or TOU
rates, because kilowatt hours (kWh) shall be charged at varying rates depending on when
electric energy is used. Rate values for the off-peak period (11:00 p.m. to 11:59 a.m.) are
lower than those of the on-peak periods (12:00 p.m. to 3:59 p.m. and 9:00 p.m. to 10:59
p.m.). On-peak period rate values are lower than those of the critical peak period (4:00
p.m. to 8:59 p.m.). Weekend days will be off-peak for the entire 24-hour period. All local,
state and federal observed holidays have no special considerations; rates will be based on
the day of the week upon which they fall. The customer bill may rise or fall depending on
the amount of energy consumed, and rate values per kWh vary depending on time of
electric energy consumption throughout the billing period.
8.3.2. Minimum Charge: The minimum bill in any billing period shall be the customer charge, as
stated above.
8.3.3. Customer and Energy Charges: The following rate schedule outlines the TOU Rates for
primary metering customers. These rates are subject to any applicable Municipal and State
Taxes for each billing period.

DPU-E RATE SCHEDULE 8: TOU TRANSMISSION METERING RATES


Bill
Rat
e

Rate
Name

Standar
d/
Optiona

Description
of Rate

Validation
and

Page 35

Units

May 1,
2014

May 1,
2015

Cod
e

Approval

Value

Value

This rate is for


Customer
the energy used
applies,
between 11:00
TOU1 Rate
system
Standar
p.m. to 11:59
$/kW
TT1 - "off-peak"
automatical
$0.0426 $0.0456
d
a.m. The rate
h
Main Meter
ly approves
price will be
based on
lower than the
criteria
"on-peak" rate.
This rate is for
Customer
the energy used
applies,
during peak
TOU2 Rate
system
Standar
periods from
$/kW
TT2 - "on-peak"
automatical
$0.0426 $0.0456
d
12:00 p.m. to
h
Main Meter
ly approves
3:59 p.m. and
based on
9:00 p.m. to
criteria
10:59 p.m.
Customer
TOU3 Rate
This rate is for
applies,
- Critical
the energy used
system
Peak
Standar
during the
$/kW
TT3
automatical
$0.0426 $0.0456
Pricing
d
"critical peak"
h
ly approves
(CPP) Main
from 4:00 p.m.
based on
Meter
to 8:59 p.m.
criteria

TOU5 Rate
- "on-peak" Standar
TT5
Demand
d
Main Meter

This rate is for


the level of
energy demand
during the peak
period from
12:00 p.m. to
3:59 p.m. and
9:00 p.m. to
10:59 p.m.

Customer
applies,
system
$/kW
automatical
$0.3892 $0.4164
d
ly approves
based on
criteria

TT6 TOU6 Rate Standar


During the
Customer $/kW $14.358 $15.363
- Critical
d
"critical peak"
applies,
d
3
4
Peak
period, from 4:00
system
Pricing
p.m. to 8:59 p.m. automatical

Page 36

the price for the


highest energy
usage will be
more expensive
than "off-peak"
or "on-peak"
rates.

(CPP)
Demand
Main
Meter

ly approves
based on
criteria

TOU7 Rate
- "off-peak"
TT7
Net
Metering

This rate
represents the
value of energy
credits
customers
receive when onNet
site renewable
Option
energy sources
provide more
energy than
used from 11:00
p.m. to 11:59
a.m.

Customer
applies,
City
approves

$/kWh $0.0426 $0.0456

TOU8 Rate
- "on-peak"
TT8
Net
Metering

This rate
represents the
value of energy
credits
customers
receive when onNet
site renewable
Option
energy sources
provide more
energy than
used from 12:00
p.m. to 10:59
p.m.

Customer
applies,
City
approves

$/kWh $0.0426 $0.0456

TT1
TOU11
1
Rate - "offpeak" Sub
Meter

Sub
Option

This rate is an
option available
for customers
who charge
Electric
Vehicle/Plugin
Hybrid Electric

Customer
applies,
City
approves

Page 37

$/kW $0.0426 $0.0456


h

Vehicle
(EV/PHEV) or
other approved
energy storage
devices from
11:00 p.m. to
11:59 a.m. This
rate is a lower
price than the
"on-peak" rate.
This rate is an
option available
for customers
who charge
Electric
Vehicle/Plugin
Hybrid Electric
Vehicle
(EV/PHEV) or
other approved
energy storage
devices from
12:00 p.m. to
10:59 p.m.

TOU12
TT1 Rate - "on2
peak" Sub
Meter

Sub
Option

TOU19
Rate - "offTT1
peak"
9
Cogenerati
on

This rate is the


value of
customer
cogenerated
Co-gen
energy delivered
Option
to the grid
between 11:00
p.m. and 11:59
a.m.

TT2
TOU20
0
Rate - "onpeak"
Cogenerati
on

Co-gen
Option

This rate is the


value of
customer cogenerated
energy delivered
to the grid
between 12:00

Customer
applies,
City
approves

$/kW
$0.1887 $0.2019
h

Customer
applies,
City
approves

Average cost with


IMEA for 12$/month contract,
kWh will be reviewed
and modified
every May 01.

Customer
applies,
City
approves

Page 38

$/- Average cost with


kWh
IMEA for 12month contract,
will be reviewed
and modified
every May 01.

p.m. to 10:59
p.m.

9.

Street Lighting Rates:


9.1. Street Lighting Description: This rate is available to any municipality, county, state or any
subdivision within the area served by DPU-E.
9.2. Customer And Energy Charges: The following calculation shall determine the annual charge for
street lighting. This charge is subject to any applicable Municipal and State taxes for each billing
period. DPU-E
9.2.1. The annual charge for street lighting is equal to the current metered lighting (ML) kWh
rate, multiplied by the actual total watts of lighting for the customer, multiplied by twelve
(12) hours/day average use of the lights, and multiplied by three hundred sixty-five (365)
days. For example, the equation for this charge for a 250-watt light is: $0.0940/kWh x 12
hours x 365 days/year x 250 watt/1,000 watt/kW = $102.93/year.
There shall be no charge billed to the City's Department of Public Works for high pressure
sodium lamps of any wattage.
9.3. Installation, Operation, And Maintenance Of Equipment:
9.3.1. The City's Department of Public Works (DPW) shall furnish, install and maintain, at its
expense, all equipment and material required for streetlights installed pursuant to this
Section 8-1C-4, including, without limitation, all fixtures, light sources, wires, cables, meter
connection devices and appurtenances. DPU-E provides labor to maintain streetlights for
DPW.
9.3.2. To provide electric service for streetlights, DPW shall install the required electric energy
service conductors to DPU-E's existing electrical distribution system at its nearest available
point or points, as designated by DPU-E.
9.3.2.1. DPU-E shall make the final connections between streetlights and the DPU-E
electrical distribution system.
9.3.2.2. All streetlight installations shall include a means of disconnect, approved by
DPU-E, which shall be installed in a locked box at each SDP.

10. Contract Outdoor Lighting Rate:


10.1.
Contract Outdoor Lighting Description: Pursuant to a signed contract between the City
and the customer, this rate will be available to any customer using DPU-E's electric service for
outdoor lighting.
10.2.

Electric Service To Be Furnished:

10.2.1.
DPU-E will furnish and operate the necessary facilities to supply electric service
for outdoor lighting from dusk to dawn for the number of lighting units ordered by the
customer, subject to the limitation set forth in this Subsection 8-1C-4.
10.2.2.
Standard equipment for lighting units shall consist of a lamp, mounted in a
luminaire, supported on a short bracket, with a photoelectric control, on a mast, mounted
through a pole that is anchored to the ground.
10.2.3.

The customer shall:

10.2.3.1. Remove any obstruction to the installation of the requested facilities; and

Page 39

10.2.3.2. Provide any permits or easements required for the installation and maintenance
of all requested facilities; and
10.2.3.3. Provide for access to all such facilities by DPU-E's equipment and personnel.
10.3.
Customer And Energy Charges: The following calculation shall determine the annual
charge for contract outdoor lighting. This charge is subject to any applicable Municipal and
State taxes for each billing period.
10.3.1.
The annual charge for contract outdoor lighting is equal to the current metered
lighting (ML) kWh rate, multiplied by the actual total watts of lighting for the customer,
multiplied by twelve (12) hours/day average use of the lights, and multiplied by three
hundred sixty-five (365) days. For example, the equation for this charge for a 250-watt light
is: $0.0940/kWh x 12 hours x 365 days/year x 250 watt/1,000 watt/kW = $102.93/year.
10.4.

Charge For Additional Facilities:

10.4.1.
If the installation or placement of contract outdoor lighting units requested by the
customer requires DPU-E to extend its distribution facilities beyond the existing electrical
distribution system, DPU-E shall furnish, install, own, and maintain the additional facilities
that will be necessary to provide such lighting.
10.4.2.
In such cases, DPU-E will bill the customer a charge equal to DPU-E's actual
costs for any such modification to the existing electrical distribution system. Such a charge
shall be in addition to the applicable customer charge as stated in this Subsection 8-1C-4.
10.4.3.
This additional charge shall be billed to the customer in twenty-four (24) equal
installments during the term of the contract.
10.4.4.
Prior to the DPU-E installation of any contracted outdoor lighting system, the
customer shall execute a contract with the City including the plans, specifications, payment
terms of the requested systemwhich shall be determined after construction.
10.4.5.
The initial term of such a contract shall be twenty-four (24) months, and the
contract shall automatically renew unless expressly terminated by either party.
10.4.6.
If the customer terminates said contract before the end of the initial term, the
balance of the customer charges for the initial term plus the balance of any outstanding
charges for additional facilities shall become due and payable immediately.
10.4.7.
After the expiration of the initial term of the contract, the customer may terminate
the contract upon thirty (30) days' written notice to DPU-E. In the event of such termination,
the parties shall have no further liability for electric service or customer charges.
10.4.8.
The City may terminate the contract at any time due to excessive maintenance or
replacement caused by vandalism or other causes beyond DPU-E's control. In the event
that the City's terminates the contract, the balance of any outstanding charge for additional
facilities shall become due and payable immediately, but the customer shall have no further
liability for customer charges.
10.5.

Conditions Of Service:

10.5.1.
The customer shall notify DPU-E of any interruption of electric energy service.
DPU-E will restore electric energy service as soon as practicable.
10.5.2.
In the event DPU-E is unable to restore electric service within five (5) business
days, DPU-E shall abate the charges on a pro rata basis for each day after such period in
which electric service is not available.
10.5.3.
The customer shall be solely responsible for any removal of obstructions or
trimming of trees to improve the distribution of light.
11. Metered Outdoor Lighting Rate:

Page 40

11.1.Metered Outdoor Lighting Description: This rate is available to any customer using any metered
outdoor lighting system, including, without limitation, subdivision entrances and decorative
lighting and educational institutions or organized park districts operating outdoor athletic field
lighting after sunset with a minimum kilowatt (kW) demand greater than fifty (50) kW during any
billing period over the course of the previous twelve (12) billing periods.
11.2.Charges:
11.2.1.
Customer And Energy Charges: The following rate schedule outlines the flat
rates for metered outdoor lighting. These rates are subject to any applicable Municipal and
State taxes for each billing period.
11.2.2.
Minimum Charge: The minimum bill during any billing period shall be the
customer charge, as stated above.

DPU-E RATE SCHEDULE 10: OUTDOOR METERED LIGHTING RATE


Bill
Standar
Rat
Rate
d/
e
Name Optiona
Cod
l
e

Description
of Rate

Validation
and
Approval

May
1,
Units
2013
Value

May
1,
2014
Value

May
1,
2015
Value

This is the
Metere
standard rate for
The City
d
all energy used by
sets this
Outdo
occasional outdoor
rate and
Standar
$/kW $0.09 $0.10 $0.10
OLR
or
lighting (such as
the
d
h
59
17
88
Lightin
parks, parking lots, customer
g
etc.), charged per
cannot
Rate
kilowatt hour
override it
(kWh) consumed.

11.3.Charge For Additional Facilities:


11.3.1.
If the installation or placement of metered outdoor lighting units requested by the
customer requires DPU-E to extend its distribution facilities beyond the existing electrical
distribution system, DPU-E shall furnish, install, own, and maintain the additional facilities
that will be necessary to provide such lighting.
11.3.2.
In such cases, DPU-E will bill the customer a charge equal to DPU-E's actual
costs for any such modification to the existing electrical distribution system. Such a charge
shall be in addition to the applicable customer charge as stated in this Subsection 8-1C-4.
11.3.3.
This additional charge shall be billed to the customer in twenty-four (24) equal
installments during the term of the contract.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013; Ord. No. 14-030, 2, 4-1-2014)
8-1C-5: - DELINQUENT CHARGES:

Page 41

1.

Lien Claim Procedure: Charges for electric service shall be a lien upon the property owner's
premises. Whenever a bill for electric service remains unpaid sixty (60) days after it has been
rendered, the City Clerk or Department of Finance may file a statement of lien claim with the
recorder of DuPage County or Will County. This statement shall contain the legal description of the
premises served, the amount of the unpaid bill, the date when the bill became delinquent, and a
notice that the City claims a lien for this amount. This statement shall also include the recorder's fees
for filing the lien, as well as all charges for electric energy served subsequent to the period covered
by the bill.

2.

Consumer Is Not The Premise Owner: If the delinquent consumer is a property renter, and the
delinquency is beyond a period of sixty (60) days, the City Clerk or Department of Finance shall
notify the property owner of said delinquency in writing.

3.

Foreclosure Of Lien: Property subject to a lien for unpaid electric charges shall be sold for
nonpayment of the same, and the proceeds of such sale shall be applied to pay the charges, after
deducting costs and attorney fees. Such foreclosure shall be by bill in equity in the name of the City.

4.

Authority To Institute Court Proceedings: The City Attorney is hereby authorized and directed to
institute such proceedings in the name of the City, in any court having jurisdiction over such matters,
against any property for which the electric bill has remained unpaid sixty (60) days after it has been
rendered.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013)


8-1C-6: - ELECTRIC SYSTEM CONNECTION PERMIT AND INFRASTRUCTURE
AVAILABILITY CHARGE (IAC):
1.

Issuance Of Required Permit: No electric service connection with DPU-E's electrical distribution
system shall be made without an application for service as provided in Section 8-IA-2 of this Chapter
and the issuance of a permit being first obtained as provided below. Application for said permit shall
be made and filed with Director, TED on forms provided for such purpose. The permits shall be
issued by the Director, TED only after payment of the charges for such connections provided below.
Copies of all applications and permits issued shall be transmitted to DPU-E.

2.

Required Plans: With regards to the application for service connections, Director, TED shall require
an applicant to furnish the plans of the building to be served and such other information that DPU-E
may require for the purpose of determining the amount of charges for such connections in
accordance with this Section.

3.

Record Of Permits: Director, TED shall keep a complete record of all said permits issued pursuant to
this Section 8-1C-6 including the exact location of the electric service connections made. Copies of
such permits shall be furnished to the Director, DPU-E.

4.

Time Of Validity: The issued permit shall be valid for a period of ninety (90) days from its issuance.

5.

Infrastructure Availability Charge (IAC) For Service Connections: For any building permits issued
after December 17, 2013, an Infrastructure Availability Charge (I.A.C.) shall not be imposed. The IAC
charge for permanent electric service connection or any addition thereto shall be calculated by
determining the applicant's proportional share of the cost to construct the transmission, substation
and distribution facilities (hereinafter "backbone facilities") required to provide available electric
service for the proposed development. The IAC charge shall be revised and adjusted annually
beginning on January 1, 1997, and on January 1 of each successive year, on the basis of the "Handy
Whitman Index of Public Utility Construction Costs," as published in July of each previous year.
5.1. Residential Infrastructure Availability Charge (IAC): For purposes of this Section 8-1C-6,
residential customers shall include all residential persons including, but not limited to, singlefamily detached, single-family attached, duplexes, townhouses, multi-family dwellings, and
accounts servicing the common areas of any such persons (sometimes known as "house

Page 42

accounts"), but excluding hotels and motels. The IAC for residential customers shall be one
thousand dollars ($1,000.00) per residential dwelling unit in 2013.
5.2. Nonresidential Infrastructure Availability Charge (IAC):
5.2.1. Each nonresidential IAC shall be individually determined by DPU-E on the basis of
engineering plans and drawings submitted by the applicant.
5.2.2. The nonresidential IAC shall be calculated by multiplying the estimated maximum noncoincident demand for the customer in kilowatts (kW), as determined from the architectural
plans and drawings submitted by the applicant, by two hundred ninety-seven dollars and
thirty-two cents ($297.32) per kW in 2013 where two hundred ninety-seven dollars and
thirty-two cents ($297.32) represents the investment in the system's backbone facilities
expressed in dollars per kilowatt. This calculation shall not be adjusted after its initial
determination unless revised architectural plans are submitted by the applicant before the
scheduling of any construction by DPU-E.
5.3. Charges For Preexisting Service: Where there is construction of a new building or the alteration
of or addition to an existing building located upon a lot, block, tract, or parcel which has an
existing, previously used, electric service connection to DPU-E's electrical distribution system,
and if such construction, alteration, or addition will result in an increased number of residential
dwelling units located upon such lot, block, tract, or parcel, or an increase in the electric energy
load from the previously assessed value to a nonresidential customer, no building permit or
electric service connection permit shall be issued without payment of additional IACs calculated
according to this Subsection 8-1C-6.5.
5.3.1. The additional IAC for any other upgrade in electric energy load from the previously
assessed value shall be the incremental difference between the IAC for the service as
upgraded and the IAC previously assessed and imposed on the system as it presently
exists.
6.

Three (3) Methods Of Payment: A single payment, installment agreement payments, and alternative
agreement payments are options available to nonresidential customers based on applicable service
rates.
6.1. Single Payment:
6.1.1. Any IAC may be paid-in-full in a single payment before any permits are issued,
regardless of the amount due.
6.1.2. Infrastructure Availability Charges Less Than Ten Thousand Dollars ($10,000.00): Where
the IAC is less than ten thousand dollars ($10,000.00), the owner and/or contract
purchaser of the parcel shall pay the charge in the form of a single total payment.
6.2. Installment Agreement Payments:
6.2.1. Where the IAC is ten thousand dollars ($10,000.00) or more, the owner and/or contract
purchaser of the parcel may request to pay the IAC pursuant to a fully executed installment
payment agreement in no more than fifteen (15) equal annual installments, plus simple
interest.
Simple interest on all installment agreements shall be prepaid upon signing the installment
agreement and thereafter on January 1 of every year. The interest shall be calculated on
the unpaid balance at an annual rate equal to the prime rate minus one percent (1%) as
published in the "money rates" portion of the "Wall Street Journal" in the last edition of the
previous calendar year.
6.2.2. If the ownership or beneficial interest in any property subject to an IAC billed pursuant to
an installment payment agreement is sold, transferred, or conveyed, the total outstanding
balance of the IAC, including simple interest, shall become immediately due and payable.

Page 43

6.2.3. Upon prepayment of the total outstanding balance of the IAC, including simple interest, or
on January 1 following the permanent connection of the premises to DPU-E's electrical
distribution system, the date from which interest has been calculated shall be reviewed and
the Department of Finance shall credit the customers' accounts for any overpayment, and
shall add any underpayment to the outstanding principal balance.
6.2.4. Reserved.
6.2.5. No electric energy service connection shall be made to the premises at the SDP until the
IAC installment agreement is approved by the City Attorney and fully executed by the
owner or contract purchaser of the property.
6.3. Alternative Agreement Payments based On Applicable Service Rates For Nonresidential
Customers:
6.3.1 Nonresidential IAC For New Construction, Including Alterations, Additions Or Upgrades:
6.3.1.1. Where the IAC is in excess of ten thousand dollars ($10,000.00), the owner
and/or contract purchaser of the parcel may request to pay said charge pursuant to a
fully executed alternative payment agreement over a maximum period of fifteen (15)
years.
6.3.2. All alternative payment agreements shall be based on payment of the applicable electric
service rate in Section 8-1C-4 of this Chapter plus a one-cent ($0.01) per kilowatt hour
(kWh) IAC capacity component charge.
6.3.3. The IAC capacity component payment shall be made in accordance with the value
expressed in the monthly utility bill, which will reduce the outstanding balance of the IAC
including interest specified in Subsection 8-1C-6.3.4 of this Chapter.
6.3.4. Interest is calculated on the unpaid IAC balance at an annual rate equal to the prime rate
minus one percent (1%), as indicated in the "money rates" portion of the "Wall Street
Journal" in the last edition of the previous calendar year, and shall be compounded
annually from the date on which permanent electric energy service was connected until
total balance is paid in full.
6.3.5. The applicant shall provide DPU-E with the date upon which the permanent electric
energy service was first utilized. Said date shall be subject to DPU-E's review and
approval.
6.3.6. On January 1 following the permanent connection of the premises to DPU-E's electrical
distribution system, the date from which interest has been calculated shall be reviewed,
and the Department of Finance shall credit the customer's accounts for any overpayment
or shall add any underpayment to the outstanding principal balance.
6.3.7. The total outstanding balance, including accrued compound interest, of any IAC billed
pursuant to an alternative payment agreement shall become due and payable immediately
upon the expiration date of the first such executed agreement.
6.3.8. Where the developer subdivides or leases a building subject to an IAC billed pursuant to
an alternative payment agreement, the developer or its duly authorized agent, shall provide
written notice to any prospective tenants that their rates for electric service shall be billed at
an electric service rate, which includes an IAC capacity component charge of one cent
($0.01) per kilowatt hour. A copy of such notice shall be delivered to the Department of
Finance before the property renter's application for electric service is made to the
Department of Finance.
6.3.9. If the ownership or beneficial interest in any property subject to an IAC billed pursuant to
an alternative payment agreement is sold, transferred, or conveyed, the total outstanding
balance of the IAC, including compounded interest, shall become immediately due and
payable.

Page 44

6.3.10.
No electric energy service connection requiring an IAC shall be made to a
customer's premises until the alternative payment agreement is approved by the City
Attorney and fully executed by the owner or contract purchaser of the property.
6.3.11.
Existing nonresidential ComEd customers within the City limits that request
connection to the DPU-E's electrical distribution system shall be permitted to pay the City's
facilities installation charge (FIC) as part of an IAC alternative payment agreement based
upon the applicable electric energy service rate plus an IAC capacity component charge of
one cent ($0.01) per kilowatt hour.
6.4. Unpaid Charges Constitute A Lien: Any installment or alternative payment agreement approved
in accordance with this Section 8-1C-6 shall be recorded against and shall constitute a lien on
the property, until paid. Such a lien may be foreclosed upon in accordance with Section 8-1C-5
of this Chapter. The City Manager may agree to subordinate the lien to permanent financing for
the construction or purchase of the building.

(Ord. No. 13-010, 3(Exh. A), 2-19-2013; Ord. No. 14-030, 2, 4-1-2014; Ord. No. 14-034, 1,
4-15-2014)
CHAPTER 2 - MUNICIPAL WATER AND SEWER
ARTICLE A. - WATER CONNECTIONS, REGULATIONS
SECTION:

8-2A-1: - TURNING ON WATER SERVICE:

No water from the City water supply shall be turned on for service into any premises by any
person until the water meter has been installed and is registering all water used at the premises. It
shall be the responsibility of the property owner to furnish protection to the water meter from
theft, vandalism, breakage due to weather conditions or any other damages which may occur.
The property owner will be required to pay for any repair to or replacement costs of the water
meter if such is necessary (for other than normal maintenance); otherwise, the water meter is the
responsibility of the Department of Public Utilities for accuracy and maintenance, and/or
replacement.
(Ord. 92-234, 12-15-1992)
8-2A-2: - CROSS CONNECTION REGULATIONS:
1.

In the context of this Article, the following words and phrases shall have the meanings ascribed by
this Subsection:

AGENCY:

The Illinois Environmental Protection Agency.

APPROVED:

Backflow prevention devices or methods approved by the


research foundation for cross connection control of the
University of Southern California, the American Water Works

Page 45

Association, American National Standards Institute, American


society of sanitation engineers and certified by the national
sanitation foundation.

ATMOSPHERIC
VACUUM
BREAKER:

A backflow prevention device used as protection against cross


connection where the device is not subjected to backpressure
due to pumps or any other conditions which may cause
backpressure. This device may never have a downstream
shutoff valve, or be installed where it will be in continuous
operation for more than twelve (12) hours.

AUXILIARY WATER
SYSTEM:

Any water source or system on or available to the premises


other than the public water supply system and includes the
water supplied by the system. These auxiliary waters may
include water from another purveyor's public water supply
system, water from a source such as wells, lakes or streams,
process fluids, or used water. These waters may be polluted or
contaminated or objectionable or constitute a water source or
system over which the water purveyor does not have control.

BACK
SIPHONAGE:

The flowing back of used, contaminated or polluted water due


to a negative gauge or subatmospheric pressure in that pipe.

BACKFLOW:

The flow of any water, foreign liquids, gases or other substances


back into the distribution pipes of the potable water system.

BACKFLOW
PREVENTION
DEVICE:

Any device, method or type of construction intended to prevent


backflow into a potable water system. All devices used for
backflow prevention in Illinois must meet the standards of the
plumbing codes and the Illinois Environmental Protection
Agency.

CONTAMINATION:

An impairment of the quality of the water by entrance of any


substance to a degree which could create a health hazard.

CROSS
CONNECTION:

Any physical connection or arrangement between two (2)


otherwise separate piping systems, one of which contains
potable water and the other a substance of unknown or
questionable safety or quality, whereby there may be a flow
from one system into the other.
1.1. "Direct cross connection" means a cross connection formed

Page 46

when a water system is physically joined to a source of


unknown or unsafe substance.
1.2. "Indirect cross connection" means a cross connection
through which an unknown substance can be forced, drawn by
vacuum or otherwise introduced into a safe potable water
system.
A plumber who holds an Illinois plumbing license issued in
accordance with 225 Illinois Compiled Statutes 320/3(1), and
who has successfully completed both the written and
performance examinations offered by the Agency. These
CROSS
examinations demonstrate an understanding of the principles of
CONNECTION
backflow and back siphonage, and the hazard presented to a
CONTROL DEVICE
potable water system; identifying locations which require
INSPECTOR OR
installation of cross connection control devices; identifying,
CCCDI:
locating, inspecting, testing, maintaining and repairing cross
connection control methods and devices in line, as located
throughout each system which connects to a community public
water supply. These requirements are described in 35 Ill. Adm.
Code 653.802(d)(1)(D) through (F).
DEPARTMENT:

The Illinois Department of Public Health.

DIRECTOR:

The Director of the City of Naperville Department of Public


Utilities system or his designee.

DOUBLE CHECK
VALVE
ASSEMBLY:

An assembly which is effective against backflow caused by


backpressure and backsiphonage, which is used to protect the
potable water system from pollutants that would not constitute
an actual health hazard, but might be objectionable to the water
supply system. The double check valve assembly is used to
isolate nonhealth hazards.

DOUBLE CHECK
DETECTOR
ASSEMBLY:

An assembly designed to prevent contamination of the potable


water system by backflow from the fire protection system
containing nontoxic substances.

DRAIN:

Any pipe that carries wastewater or water-borne wastes in a


building drainage system.

FIXED PROPERTY The unobstructed vertical distance through the free atmosphere

Page 47

AIR GAP:

between the water discharge point and the flood level rim of the
receptacle.

Any condition, device or practice in a water system or its


operation resulting from a real or potential danger to the health
and well-being of consumers. The word "severe" as used to
HEALTH HAZARD:
qualify "health hazard" means a hazard to the health of the user
that could be expected to result in death or significant reduction
in the qualify of life.

INSPECTION:

A plumbing inspection to examine carefully and critically all


materials, fixtures, piping and appurtenances, appliances and
installations of a plumbing system for compliance with
requirements of the Illinois Plumbing Code, 77 Ill. Adm. Code
890.

NONPOTABLE
WATER:

Water not safe for drinking, personal or culinary use as


determined by the requirements of 35 Ill. Adm. Code. 604.

PLUMBING:

The actual installation, repair, maintenance, alteration or


extension of a plumbing system by any person. Plumbing
includes all piping, fixtures, appurtenances and appliances for a
supply of water for all purposes, including without limitation,
lawn sprinkler systems, from the source of private water supply
on the premises or from the main in the street, alley or at the
curb to, within and about any building or buildings where a
person or persons live, work or assemble. Plumbing includes all
piping, from discharge of pumping units to and including
pressure tanks in water supply systems. Plumbing includes all
piping, fixtures, appurtenances and appliances for a building or
buildings where a person or persons live, work or assemble from
the point of connection of such building drain to the building
sewer or private sewage disposal system five (5) feet beyond
the foundation walls.

POLLUTION:

The presence of any foreign substance (organic, inorganic


radiological or biological) in water that tends to degrade its
quality so as to constitute, reduce or impair the usefulness of
the water.

POTABLE WATER:

Water which meets the requirements of 35 Ill. Amd. Code 604


for drinking, culinary and domestic purposes.

Page 48

PROCESS
FLUID(S):

Any fluid or solution which may be chemically, biologically or


otherwise contaminated or polluted in a form or concentration
such as would constitute a health, pollution or system hazard if
introduced into the public or a consumer's potable water
system. This includes but is not limited to:
1.1. Polluted or contaminated waters;
1.2. Process waters;
1.3. Used waters originating from the public water supply
system which may have deteriorated in sanitary quality;
1.4. Cooling waters;
1.5. Questionable or contaminated natural waters taken from
wells, lakes, streams or irrigation systems;
1.6. Chemicals in solution or suspension.
1.7. Oils, gases, acids, alkalis and other liquid and gaseous
fluids used in industrial or other processes, or for firefighting
purposes.

PROPERTY
OWNER
or CUSTOMER:

The owner, tenant, occupant, official custodian or person in


control of any premises supplied by or in any manner connected
to a public water system.

PROPERTY
OWNER'S WATER
SYSTEM:

Any water system located on the customer's premises. A


building plumbing system is considered to be a customer's
water system.

PUBLIC WATER
SUPPLY:

All mains, pipes and structures through which water is obtained


and distributed to the public, including wells, and well
structures, intakes, and cribs, pumping stations, treatment
plants, reservoirs, storage tanks and appurtenances, collectively
or severally, actually used or intended for use for the purpose of
furnishing water for drinking or general domestic use and which
serve at least fifteen (15) service connections or which regularly
serve at least twenty-five (25) persons at least sixty (60) days
per year. A public water supply is either a "community water
supply" or a "noncommunity water supply".

Page 49

REDUCED
PRESURE
PRINCIPLE
BACKFLOW
PREVENTION
DEVICE:

A device containing a minimum of two (2) independently acting


check valves together with an automatically operated pressure
differential relief valve located between the two (2) check
valves and approved under ASSE standard 1013, USC manual
for RPZ devices or AWWA C506. During normal flow and at the
cessation of normal flow, the pressure between these two (2)
checks shall be less than the supply pressure. In case of leakage
of either check valve, the differential relief valve, by discharging
to the atmosphere, shall operate to maintain the pressure
between the check valves at less than the supply pressure. The
unit must include tightly closing shut off valves located at each
end of the device, and each device shall be fitted with properly
located test cocks.

SERVICE
CONNECTION:

The opening, including all fittings and appurtenances, at the


water main through which water is supplied to the user.

SURVEY:

The collection of information pertaining to a customer's piping


system regarding the location of all connections to the public
water supply system and must include the location, type and
most recent inspection and testing date of all cross connection
control devices and methods located within that customer's
piping system. The survey must be in written form, and should
not be an actual plumbing inspection.

SYSTEM HAZARD:

A condition through which an aesthetically objectionable or


degrading material not dangerous to health may enter the
public water supply system or a consumer's potable water
system.

USEPA:

The United States Environmental Protection Agency.

USFDA:

The United States Food and Drug Administration.

USED WATER:

Any water supplied by a public water supply system to a


consumer's water system after it has passed through the
service connection and is no longer under the control of the
water supply official custodian.

VACUUM:

Any pressure less than that exerted by the atmosphere.

WATER

The owner or official custodian of a public water system.

Page 50

PURVEYOR:

(Ord. 92-234, 12-15-1992; amd. Ord. 02-31, 2-19-2002, eff. 4-8-2002)


2.

The components of the City water system shall include the public water supply system and the
property owner's water system.

(Ord. 93-179, 9-21-1993)


2.1. The public water supply system shall consist of the water source facilities and the distribution
system, and shall include all those facilities of the potable water system under the control of the
Director up to the point where the property owner's water system begins.
2.2. The property owner's water system shall include all of the facilities beyond the customer's side
of the property line service connection (curb stop/shut off) used to convey water from the public
water supply distribution system to the customer's points of use.
3.

Connections between potable water systems and other systems, devices or equipment containing
water or other substances of unknown or questionable quality are prohibited except when and where
approved cross connection control devices or methods are installed, tested and maintained to
ensure proper operation on a continuing basis.
3.1. There shall be no facility, arrangement, device or connection by which an unsafe substance
may enter a potable water supply.
3.2. All property owners shall prevent backflow into the public water system by ensuring that:
3.2.1. All cross connections are eliminated or approved cross connection control devices are
installed by a CCCDI in accordance with the manufacture's specifications for control of
backflow and back siphonage.
3.2.2. All cross connection control devices shall be inspected at least annually by a person
approved by the Agency as a cross connection control device inspector (CCCDI). The
inspection of mechanical devices shall include physical testing in accordance with the
manufacturer's instructions and shall be at the property owner's expense.

4.

This Section establishes an active cross connection survey, investigation and records control
program which includes, without limitation:
4.1. A cross connection control survey of the distribution system shall be conducted by the Director
at least every two (2) years.
4.1.1. The purpose of this survey is to compile and update an inventory of devices;
4.1.2. The survey shall consist of a pencil and paper collection of information, conducted by
telephone, mail or personal visit to the owner, tenant, occupant or manager of a specific
property.

(Ord. 92-234, 12-15-1992)


4.2. All property owners' premises shall, upon reasonable notice and at reasonable times, be open
to the Director for the inspection of the presence or absence of cross connections, testing,
repair and maintenance of cross connection control devices within the property owner's
premises.
4.3. All property owners shall arrange periodic surveys of water use practices on the premises to
determine whether there are actual or potential cross-connections to the water system through

Page 51

which contaminants or pollutants could backflow into the private or public potable water system.
These surveys shall be at the property owners' expense.

(Ord. 93-179, 9-21-93)


5.

An approved backflow prevention device shall be installed on each service line to a property owner's
water system, where, in the judgment of an Agency certified CCCDI, an actual or potential hazard to
the public water supply system may exist, including without limitation:
5.1. Premises having an auxiliary water supply, unless such auxiliary supply is accepted as an
additional source by the Director, and the source is approved by the Illinois Environmental
Protection Agency;
5.2. Premises on which any substance is handled which can create an actual or potential hazard to
the public water supply system, including without limitation, premises having sources or
systems containing process fluids or waters originating from the public water supply system
which are no longer under the Director's sanitary control;
5.3. Premises having internal plumbing connections that, in the Director's judgment, are too intricate
to determine whether or not cross-connections exist;
5.4. Premises where, because of security requirements or other prohibitions or restrictions, it is
impossible or impractical to make a complete cross-connection survey; and
5.5. Premises where cross-connections have been previously established or re-established.

6.

Unless an Agency certified CCCDI determines that no actual or potential hazard to the public water
supply system exists, an approved backflow prevention device shall be installed in accordance with
the specifications of this Chapter on each service line to a property owner's water system serving,
without limitation, facilities including:
6.1. Hospitals, mortuaries, clinics, nursing homes;
6.2. Laboratories;
6.3. Piers, docks and waterfront facilities;
6.4. Sewage treatment plants, sewage pumping stations or water pumping stations;
6.5. Food or beverage processing and/or dispensing equipment;
6.6. Chemical plants;
6.7. Metal plating industries;
6.8. Petroleum processing or storage plants;
6.9. Radioactive material processing plants or nuclear reactors; and
6.10.

7.

Car washes.

Based on the degree of hazard to the water system, an appropriate level of protection shall be
required, including, without limitation:
7.1. An approved fixed proper air gap separation shall be installed where the public water supply
system may be contaminated with substances that could cause a severe health hazard;
7.2. An approved fixed proper air gap separation or an approved reduced pressure principle
backflow prevention device shall be installed where the public water supply system may be
contaminated with a substance that could cause a system or health hazard.
7.3. An approved fixed proper air gap separation or an approved double detector check valve
assembly backflow prevention device shall be installed where the public water supply system
may be polluted with substances that could cause a pollution hazard not dangerous to health.

Page 52

8.

Fire safety systems shall be equipped with a double detector check valve assembly located at the
point of connection between the fire safety system and the water supply line to protect the water
supply against backflow and backsiphonage except under the conditions described in Subsection 8.1
below:
8.1. A fixed proper air gap with a break tank or other storage vessel or a reduced pressure principle
backflow preventer shall be installed at the point of connection between the fire safety system
and the water supply service line to protect the water supply against backflow and
backsiphonage when:
8.1.1. The fire safety system contains additives such as antifreeze, fire retardant or other
chemicals. The RPZ assembly may be located at the point of connection to the section of
the system containing such additives when the connection to the water supply is protected
by a double detector check valve assembly; or
8.1.2. Water is pumped into the fire safety system from a nonpotable source capable of serving
the fire safety system. A nonpotable source of water shall be considered capable of serving
the fire safety system under the following conditions: it must be capable of year-round use,
maintained with not less than fifty thousand (50,000) gallons of usable water not subject to
freezing, accessible to fire-fighting pumper equipment, located within one thousand seven
hundred (1,700) feet of the facility; or
8.1.3. Water flows into the fire safety system by gravity from a nonpotable source; or
8.1.4. There is a permanent or emergency connection whereby water can be pumped into the
fire safety system from any other nonpotable source.
8.2. Fire Department connections served solely by a water system without any nonpotable
connections or chemical additives shall require installation of a double detector check valve
assembly.

9.

Only cross-connection control devices which are approved by the Research Foundation for CrossConnection Control of the University of Southern California, the American Water Works Association,
American Society of Sanitary Engineering and the American National Standards Institute and
certified by the National Sanitation Foundation to be in compliance with applicable industry
specifications shall meet the requirements of this Chapter.
9.1. Installation of approved devices shall be made only as specified by the Research Foundation for
Cross-Connection Control of the University of Southern California, American Water Works
Association, American Society of Sanitary Engineering, and the American National Standards
Institute.
9.2. Maintenance as recommended by the manufacturer of the device shall be performed. The
manufacturer's maintenance manual shall be available on the premises.
9.3. In addition to the requirements contained in this Section, only cross-connection control devices
which meet the City Standard Specifications for Cross-Control Devices shall be approved for
use.

10. Installation of approved devices shall be made in accordance with 35 Ill. Adm. Code 653.802, and
only as specified by the Research Foundation for Cross-Connection Control of the University of
Southern California or applicable industry specifications.
11. Maintenance as recommended by the manufacturer of the device shall be performed. Manufacturer's
maintenance manual shall be available on-site.
12. Approved cross-connection control devices include:
12.1.

A fixed proper air gap which shall be used whenever technically possible.

12.2.

Atmospheric vacuum breakers which may be installed subject to the following conditions:

Page 53

12.2.1.
occur;

An atmospheric vacuum breaker shall not be installed where back pressure may

12.2.2.
An atmospheric vacuum breaker shall be installed at the highest point in the
water line and after the last control valve before the point of discharge and a minimum of
six (6) inches above the flood level rim of the receptacle;
12.2.3.
An atmospheric vacuum breaker shall not be used for installations where the
substance in the container receiving water is lethal or toxic. Examples of acceptable
installations include, without limitation:
12.2.3.1. Surface wash piping for a gravity filter;
12.2.3.2. Solution tanks of gravimetric dry chemical feeders;
12.2.3.3. Outlets with hose attachments; and
12.2.3.4. Receptacles with a low level inlet where the substance contained is nontoxic
such as food or beverages;
12.3.
Reduced pressure principle backflow preventers (RPZ) may be installed in accordance
with the specifications of this Chapter, subject to the following conditions:
12.3.1.

Installation:

12.3.1.1. Units shall be accessible for maintenance and testing;


12.3.1.2. Minimum clearances recommended by the manufacturer shall be used;
12.3.1.3. Relief ports shall not be plugged. A drain of sufficient size to accommodate the
RPZ water discharge rate of flow shall be provided and shall remain free flowing under all
conditions;
12.3.1.4. A collection system with an air gap under the relief port drain shall be installed
with ceiling level units; and
12.3.1.5. No reduction shall be made in the size of the relief port drain.
12.3.2.

Bypasses:

12.3.2.1. A second backflow preventer shall be installed parallel to the first if there is only
one service line and the water service cannot be interrupted. Bypass lines without
approved backflow preventers shall not be installed.
12.3.3.

Reduced Pressure Principle Backflow Preventers:

12.3.3.1. Reduced pressure principle backflow preventers shall be used for installations
where a fixed proper air gap is not possible, including, without limitation:
12.3.3.1.1. The water line used to provide makeup water for chemical feeders in a
water treatment plant;
12.3.3.1.2. Receptacles with a low level inlet where the contents are nontoxic such
as food or beverages; and
12.3.3.1.3. Receptacles or vessels which can subject the water supply line to back
pressure.
12.3.4.1. Water service lines which connect a community water supply to industrial or
commercial establishments shall include either a reduced pressure principle backflow
preventer or a fixed proper air gap with repumping if those establishments constitute a

Page 54

hazard to the water supply due to the nature of chemicals or other material handled within
the facility.
13. Instantaneous water heaters and water storage heaters using shell and tube design hot water boilerfired heat exchangers shall be acceptable for heating water for domestic use under the following
conditions:
13.1.
Chemical additives to control corrosion and scale of the hot water boiler system shall not
contain toxic chemicals (e.g., chromate or nitrite based inhibitors).
13.1.1.
Chemicals approved by the U.S.E.P.A. or U.S.F.D.A. which will not break down to
harmful substances in the system may be applied for scale and corrosion control in public
water supplies (e.g., food grade caustic soda, sodium silicate, sodium polyphosphate).
13.1.2.
The addition of sodium sulfite as an oxygen scavenger in hot water boilers is
acceptable when approved double check-valves in compliance with 35 Ill. Adm. Code
653.801(d) are installed.
13.2.
A double check-valve assembly, in compliance with 35 Ill. Adm. Code 653.801(d) of the
Illinois Administrative Code shall be installed in the cold water inlet piping of the heat exchanger.
13.2.1.
The unit shall be tested annually and required service performed within fifteen
(15) days; and
13.2.2.
A maintenance log shall be maintained and include information specified in 35 Ill.
Adm. Code 653.802(e)(4).
14. The property owner, tenant or occupant of any premises where backflow prevention devices required
by this Section are installed shall have all such devices inspected, tested, maintained and repaired in
accordance with the following schedule or more often where inspections indicate a need or are
specified in manufacturer's instructions. All such inspections, maintenance, repairs and replacement
costs shall be the sole expense of the property owner.
14.1.
Fixed proper air gap separations shall be inspected at the time of installation and at least
annually thereafter.
14.2.
Double check valve assemblies shall be inspected and tested at the time of installation
and at least annually thereafter, and any required services shall be performed within fifteen (15)
days.
14.3.
Reduced pressure principle backflow prevention devices shall be tested upon installation
and at least annually or more frequently if recommended by the manufacturer. Any required
service shall be performed within five (5) days.
15. Testing shall be performed by a CCCDI certified by the Agency as competent to service the device.
Proof of the CCCDIs certification shall be in writing and filed with the City prior to testing.
16. Each device shall have a legible tag attached listing the date of most recent test or visual inspection,
name of tester, and type and date of repairs.
17. A maintenance log shall be maintained and include:
17.1.

The date of each test or visual inspection;

17.2.

The name and approval number of person performing the test or visual inspection;

17.3.

The test results;

17.4.

The repairs or servicing required;

17.5.

The repairs and date completed; and

17.6.

The service performed and date completed.

Page 55

18. Backflow prevention devices shall not be bypassed, made inoperative, removed or otherwise made
ineffective without the Director's specific authorization.
19. Where a booster pump has been installed on the service line to or within any premises, such pump
shall be equipped with a low pressure cut-off device designed to shutoff the booster pump when the
pressure in the service line on the suction side of the pump drops to twenty (20) psi or less.
19.1.
The property owner, the tenant or the occupant shall maintain the low pressure cut-off
device in proper working order and shall certify to the Director, at least once a year, that the
device is operable.
20. Violations of this Section:
20.1.
The Director shall notify the owner, tenant or occupant of a building or premises where a
violation of this Section is determined to exist.
20.2.
The Director shall set a reasonable time, based on the level of hazard to health, for the
owner, tenant or occupant to have the violation removed or corrected.
20.3.
Upon the failure of the property owner, tenant or occupant to have the defect corrected by
the end of the specified time period, the Director may pursuant to the notice provisions of
Chapter 3 of this Title, order water service to the building or premises to be disconnected.
20.4.
Water service shall not be reinstated until all violations of this Section have been
removed or corrected and fees for reinstatement of service pursuant to Chapter 3 of this Title
have been paid to the Finance Department.
20.5.
The property owner, tenant or occupant of any property or premises who knowingly
permits a violation to remain in place and/or uncorrected after the expiration of time set by the
Director shall, upon conviction by a court of competent jurisdiction, be required to pay a fine of
not less than five hundred dollars ($500.00). Each day a violation continues to exist uncorrected
shall be considered to be a separate offense.
21. Appeals under this Section.
21.1.
Any property owner, tenant, occupant or property manager (hereinafter the petitioner)
may request a hearing before the Director within seven (7) days from the date of any notice of
termination for a violation of the regulations of this Section.
21.2.
The hearing date shall be scheduled during regular City business hours at the
convenience of the parties, but no later than ten (10) days from the date of the request.
21.3.
The hearing date and time shall be confirmed by the Director in writing to the petitioner by
first class U.S. mail.
21.4.
At such a hearing, the petitioner shall have the right to be represented by counsel, to
appear at the hearing in person, to present evidence in his own behalf and to examine any
evidence which the Director might introduce.
21.5.
The Director shall conduct his own investigation of the petitioner's complaint and present
any evidence to that effect at the hearing.
21.6.
Within five (5) days after the conclusion of any hearing, the Director or his selected
hearing officer shall render a decision on the basis of the evidence presented. Such decision
shall be communicated to the petitioner by certified mail, return receipt required, by personal
delivery, or by posting the premises to be disconnected from service.
21.7.
Where the hearing officer's decision is against the petitioner, the notice of the decision
shall specify that if the violation is not corrected, on or before five (5) days from the date of
receipt of the notice, the water service shall be discontinued.

(Ord. 92-234, 12-15-92)

Page 56

8-2A-3: - PLUMBING, COMPLIANCE REQUIRED; MATERIALS FURNISHED BY OWNER:


1.

No water shall be turned on for service in premises in which the plumbing does not comply with this
Chapter 2. Provided, that water may be turned on for construction work in unfinished buildings,
subject to the provisions of Section 8-2A-1 of this Article.

2.

The City shall specify the type, kind and quality, and the owner or contractor shall furnish the
necessary pipes, curbstops, corporations and cast iron service boxes. The work of installing shall be
done by the contractor and inspected by the City.

3.

No connection with or associated work with the water main shall be performed without giving at least
forty-eight (48) hours' previous notice to the City.

(Ord. 92-234, 12-15-92)


8-2A-4: - CONSTRUCTION SPECIFICATIONS; SERVICE LINES; WATER METERS:
1.

Construction: The following regulations shall govern the construction and repairs of all water lines.
Construction and repair of all Naperville-owned water structures and appurtenances shall conform to
the current Naperville Standard Specifications. This shall include all areas served by the Naperville
distribution system in both DuPage and Will Counties.

2.

Installation: Installation of the curbstop/box, copper service line and corporation stop shall be made
by a licensed plumber who has an approved construction permit for main extension and service lines
with engineering plans that have been approved by the Department of Public Utilities and the City
Engineer.
2.1. No service line shall be less than one-inch inside diameter. All services of two-inch inside
diameter or under shall be copper pipe of the quality commonly known as "Type K". All services
required to be three-inch or greater inside diameter shall be Class 52 ductile iron pipe, cement
lined.
2.2. Service Lines and Taps:
2.2.1. No tap shall be made within eighteen (18) inches of hub on water main. The direct tap
size shall be a minimum of one inch. When greater than one inch, the tap shall be made in
accordance with the Naperville Standard Water 2.
2.2.2. The line of the service pipe shall be approximately at right angles with the sidewalk, and
the curbstop shall be located directly opposite the tap in the main. Where the sidewalk
covers the entire parkway, the curbstop must be installed on the service pipe not less than
one foot inside the edge of the curb.
2.2.3. Care should be taken in backfilling at the service connection area to give adequate
support to the corporation connection and to prevent future settling.
2.2.4. Should it become necessary to repair new or existing service lines, the provisions of this
Article shall apply. It is acceptable to repair an existing service line with a new pipe of the
same diameter but the material must conform to the provisions of this Article. No lead
service pipes or flare connections will be allowed. Repairs shall be made with appropriate
compression fittings.
2.3. Each and every water service pipe shall have curbstop/box installed in accordance with
Naperville Standard Water 2 up to, but not including, three (3) inches in diameter. When service
lines of three (3) inches or greater are used, a gate valve of an approved pattern shall be
provided. Each and every curbstop must be protected with a curbstop box in accordance with
Naperville Standard Water 2. Such curbstop box in all cases must be placed plumb and square
over said curbstop and a solid support block shall be placed under the curbstop to give the
curbstop adequate support.

Page 57

2.4. No more than one building shall be supplied from one service pipe. Whenever possible, the
service pipe shall enter the building in a direct line with the curb stop and tap. Said pipe shall be
provided with a valve before and after the water meter, not less than one foot inside of the wall
or above the foundation floor. Such shutoffs shall be known as main building shutoff valves. The
property owner shall be responsible for the maintenance, repair or replacement of the main
shutoff valves.
3.

Meters: Water meters shall be set in the following manner:


3.1. Inside of the building, an individual meter for each occupied dwelling shall be placed on the
service pipe where the service pipe enters the building or is divided into the individual units.
Each individual meter shall have an individual outside shutoff valve/box. Meters shall be readily
accessible and protected from frost and shall be placed in a location which will allow the
Department of Public Utilities to gain access to the meter for maintenance and repairs without
having to crawl under or climb over obstacles. The water meter may not be located in the crawl
space unless authorized by the Department of Public Utilities.
3.2. Said meters shall be provided with two (2) shutoff valves, one on the supply and one on the
house side of the meter. It shall be the property owner's responsibility to maintain, repair or
replace shutoff valves. Copperhorns/meter setters shall also be the responsibility of the property
owner.
3.3. Outside meter pits shall be prohibited unless authorized in writing by the Director of Public
Utilities. When allowed, all said meter vaults must be poured in place and be watertight. An
outside reader receptacle must be installed on a pole outside of the vault for the purpose of
reading the water meter.
3.4. The property owner or occupant must notify the Department of Public Utilities of any problem
with a water meter which may require repair.
3.5. All repairs or replacement costs, other than normal maintenance of the water meter, including,
without limitation, freezing, hot water damage or damages caused by unknown persons, shall
be the responsibility of the property owner. The Department of Public Utilities shall furnish the
water meters. Water meters greater than one inch in size shall be installed by a person
determined by the City to be a qualified plumber. The plumber shall notify the Department of
Public Utilities after required repairs are complete.
3.6. Plumbers are prohibited from turning the water on to any service pipe except upon the order or
permission of the Department of Public Utilities. Permission shall be given for a water turn on
after a meter has been installed and the work and material used have been approved and
inspected by the Department of Community Development inspector who shall issue a certificate
of approval to that effect.
3.7. All nonresidential buildings or structures shall include electrical conduit with pull wire to readily
facilitate the future installation of wiring for outside reader receptacles. All said conduit shall be
three-fourths-inch in diameter. Conduit placement to facilitate the outside reader must be within
five (5) feet of the electric meter.
3.8. All lawn sprinkling systems or other water services shall be plumbed and connected into the
water supply system by a separate meter prior to the domestic meter. Subtractive meters will
not be allowed. Wastewater charges shall be paid on all water metered unless preauthorized by
the Director of Public Utilities. Appropriate cross connection control will be required as set forth
in Section 8-2A-2 of this Article.

4.

Construction Cost:
4.1. The entire cost of construction of a water service, including materials used, shall be paid by the
applicant. The water service from the curb stop box (located at the property line) into the
property shall be maintained at the sole expense of the property owner.

Page 58

4.2. In case of a leak in that portion of the water service to be maintained by the property owner, the
City or a certified plumber will shut off the water until the repair is properly made. The plumber
shall notify the City at the time of the shutoff and after the repairs are completed.

(Ord. 92-234, 12-15-1992)


8-2A-5: - WATER SYSTEM DESIGN CRITERIA:
1.

Design Approval: The Department of Public Utilities shall approve all designs and shall alter the
following design requirements as necessary to meet the City water system plan. The City's
Department of Public Utilities and the Transportation, Engineering and Development business group
shall review and comment on all designs.

(Ord. 02-137, 6-4-2002)


2.

Valve Operation: The operation of utility valves shall be limited to Public Utility Department
personnel. Advance notice of at least forty-eight (48) hours shall be required for any operation.

3.

Demolition Of Existing Buildings: On property where a building is demolished, no preexisting service


lines may be reused as water service lines for a newly constructed building without the prior written
authorization of the Director of Public Utilities.
3.1. Service lines with a corporation connection shall be physically disconnected at the water main
at sole expense of the property owner. The corporation connection must be shut off and capped
in accordance with Naperville standards. Service lines larger than three (3) inches shall be
completely disconnected and plugged at the water main. This disconnection must conform to
Naperville standards. An authorized City inspector shall inspect disconnection procedures prior
to backfilling.

4.

Service Lines And Water Main Responsibility: The Department of Public Utilities shall be responsible
for the repairs and maintenance of all service lines and water mains located in public rights-of-way
and dedicated easements. All structures and appurtenances including the curb stop/box on a service
line shall be the responsibility of the Department of Public Utilities.
4.1. The property owner shall be responsible for all necessary maintenance and repairs of service
lines and water mains located on private property.
4.2. All valves and hydrants located on private property shall also be the responsibility of the
property owner unless situated in a dedicated utility easement.

5.

Water Meters:
5.1. Individual Meters: Every building except auxiliary buildings shall be individually metered.
5.2. Multiple Tenants With One Meter: Where multiple occupants (tenants) are provided water
through one meter, water may not be resold to any of the tenants.
5.3. Meters Accessible:
5.3.1. Where tenants are individually metered for water supplies, each service shall be
accessible from the outside of the building and provided with shutoff valves accessible from
the outside of the building.
5.3.2. The Department of Public Utilities shall be allowed to enter any building where meters
have been installed at any reasonable times, upon notice to the owner or occupant. Access
shall be for the purposes of routine inspection, maintenance, testing and repairs.
5.4. Water Lines For Fire Protection Equipment: All water lines serving fire protection equipment,
including automatic sprinkler systems and standpipe systems, shall be completely metered.
5.5. Domestic Service Lines: Domestic water service lines tapped off a fire line water main shall be
separately metered.

Page 59

5.6. Valve Arrangement: All valves shall be arranged so that each line can be shut off from the
exterior of the building.

(Ord. 92-234, 12-15-1992)


6.

Private Water Mains: Approved private water mains may be connected to the City system. Private
elevated or ground storage facilities may be considered. All private connections shall be specifically
approved by the Director of the Department of Public Utilities.

7.

Booster Pump Installations: Booster pumps in buildings for domestic special or fire service shall
meet the requirements of this Subsection 8-2A-5.7 as well as Subsection 8-2A-2.19 of this Article.
7.1. No pump shall be installed without specific approval of the Director of the Department of Public
Utilities.
7.2. Pump installations shall not be considered where alternate means of solving the problem are
available.
7.3. Where fire pumps are installed, an approved instrument connected to the Fire Department
headquarters shall be provided indicating a fire pump operation.
7.4. Pumps shall not require an excessive amount of water over that which is available. A normal
residual pressure of approximately twenty-five (25) psi shall be maintained in the public water
main at the point of connection to the private system. Additional pressure shall be required for
topographic conditions. Pump ratings shall be based upon overload capacities of pumps, if any.
7.5. Procedures for pump testing shall be submitted to the Department of Public Utilities for
approval. Pump testing shall only be conducted with the permission of the Department of Public
Utilities. This includes both the initial test and annual or periodic service tests as required in
Section 8-2A-2 of this Article.
7.6. A pressure limiting switch shall be utilized in case of fluctuating water pressure and volume to
ensure that no severe taxation of the local system will occur. Special considerations will be
necessary to operate municipal pumping equipment prior to the booster pump operating
(particularly in direct pumping service areas). Setting of these devices shall be approved by the
Director of the Department of Public Utilities.

8.

Protection Against Corrosive Soils: All ductile iron pipe installed as part of the water system shall be
polyethylene encasement unless approved by the Director of the Department of Public Utilities. The
encasement shall be installed in accord with Naperville standard specifications Section 514.

(Ord. 92-234, 12-15-1992; amd. Ord. 02-137, 6-4-2002)


8-2A-6: - RESALE OF WATER:

No water shall be resold or distributed by the recipient thereof from the City supply to any
premises at a rate other than that charged by the City. A person who resells water from the City
supply shall not add any additional costs or charges to the rate charged by the City, other than
any applicable administrative fee. The billing statement shall include any applicable
administrative fee as a separate line item on the bill. The line item for the administrative fee shall
also include the name of the entity that is charging the fee. Any billing statement for water resale
shall solely be in the name of the reseller or his or her assigns. The billing statement shall not
include any references to the City of Naperville or the City of Naperville logo.
(Ord. 01-88, 5-1-2001)

Page 60

8-2A-7: - WATER CONSERVATION:


1.

Water Efficient Plumbing Fixtures: All newly installed or repair or replacement plumbing fixtures shall
comply with the following standards:
1.1. Water
closets
(13.2 liters) per flush
1.2. Water
closets
(11.4 liters) per flush

tank

Maximum

type

flushomatic

Maximum

type

3.5
3.0

gallons
gallons

1.3. Urinal tank type Illegal


1.4. Urinal floor mounted type Illegal
1.5. Urinal

(5.7 liters) per flush


1.6. Shower
heads
per minute (gpm)

flushometer
Maximum

Maximum

type
flow

3.0

gallons

1.5
(11.4

gallons
liters)

In all shower rooms intended for public use, the shower heads are to be serviced by metering
self-closing control valves whose cycle is not to exceed 60 seconds. Thermostatically controlled
water at a temperature ranging from one hundred five degrees to one hundred twenty degrees
(105120) Fahrenheit (40 C.45.7 C.) is to be provided each shower head.
1.7. Lavatory
sink
faucets
(11.4 liters) per minute (gpm)

Maximum

flow

3.0

gallons

The maximum flow rate for lavatory faucets is measured with both hot and cold water supply
fully opened. When installed for public use in new construction or remodeling, these shall be
with a metering self-closing type.
1.8. Special
fixtures
special
purpose
appurtenances
where
necessary,
from
these
requirements
approval of the Chief Code Compliance Officer.
1.9. Industrial
and
business
uses
technical
of
other
than
the
above
shall
be
indicated
including
demand, amount lost and amount recirculated.
1.10.

plumbing
may
upon

fixtures
be
request

information
on
water
noted
plumbing
demand,
rate

and
exempt
and
usage
fixtures
of

All air conditioning systems shall be of the closed system type.

1.11.All automatic car wash fixtures shall recycle a minimum of seventy-five percent (75%) of water
usages and have a minimum of nine hundred (900) pounds per square inch of water pressure.

(Ord. 93-234, 12-15-92)


2.

Restricted Hours and Days for Specified Uses; Exceptions:


2.1. Except as provided in paragraph 2.2 hereof, water from the City of Naperville water distribution
system may only be used for the watering or sprinkling of gardens, lawns, shrubs or other
outdoor plants, or for filling swimming pools, as follows:
2.1.1. All properties with even-numbered street numbers (i.e., numbers ending in 0, 2, 4, 6 or 8)
may use City distributed water for plant watering or pool filling on even-numbered calendar
dates between the hours of six o'clock (6:00) a.m. to ten o'clock (10:00) a.m. and six
o'clock (6:00) p.m. to ten o'clock (10:00) p.m., prevailing time;

Page 61

2.1.2. All properties with odd-numbered street numbers (i.e., street numbers ending in 1, 3, 5, 7
or 9) may use City distributed water for plant watering or pool filling on odd-numbered
calendar dates between the hours of six o'clock (6:00) a.m. to ten o'clock (10:00) a.m., and
six o'clock (6:00) p.m. to ten o'clock (10:00) p.m., prevailing time.
2.2. Notwithstanding the provisions of paragraph 2.1 above, the following special regulations shall
apply:
2.2.1. There shall be no restrictions as to hours or days when water from the City water
distribution system may be used for 1) watering or sprinkling of gardens, trees, shrubs, or
other outdoor plants where such watering or sprinkling is done by a person using a handheld watering device; 2) filling swimming pools with a volume of fifty (50) gallons or less; or
3) the automatic watering of trees and shrubs by means of root feeders within the drip line
of the tree or shrub. For the purposes of this Ordinance, the "drip line" of a tree or shrub is
defined as the ground area immediately beneath the branches of the tree or shrub. The
restrictions set forth above shall not apply as to any other lawful use of water from the City
water distribution system such as bathing, washing, etc.
2.2.2. During the first ten (10) days after new sod has been placed, property owners may use
water from the City of Naperville water distribution system for the watering or sprinkling of
the new sod, as follows:
2.2.2.1. On the first day that sod is placed the property owner may water the sod for any
eight (8) hours;
2.2.2.2. For the next nine (9) days after the sod has been placed, the property owner may
water the sod every day between the hours of six o'clock (6:00) a.m. and ten o'clock
(10:00) a.m., and six o'clock (6:00) p.m. and ten o'clock (10:00) p.m., prevailing time;
2.2.2.3. Following the first ten (10) days after the sod is placed, the provisions of
paragraph 2.1 above, shall apply.

(Ord. 229, 12-1-92)


2.2.3. Properties which are newly seeded may, in addition to the permitted watering as set forth
above in paragraph 2.1, also use a hand-held garden hose to water the newly seeded
area(s) or an automatic, underground sprinkling system at any time up until the first
mowing of the newly seeded area(s).

(Ord. 89-167, 8-21-89)


2.2.4. Extended Watering for Newly Seeded Lawns: Property owners wishing permission for
extended hours for newly seeded or slit-seeded lawns shall first apply to the City for a
permit to do so. The application for a permit shall state:
2.2.4.1. The address and legal description of the property where the lawn is to be seeded.
2.2.4.2. The name and address of the owner of said property.
2.2.4.3. The number of square feet of lawn to be seeded.
2.2.4.4. The date on which the seeding is to occur.
2.2.4.5. The times during the first ten (10) days which the property owner plans to water
the newly seeded lawn as permitted by paragraph 2.2.2, above.

(Ord. 88-189, 9-16-88)

Page 62

The permit for extended watering times as set forth in the application shall be granted
unless the Director of the Department of Public Utilities shall find that the times requested
to water the newly seeded lawn are adverse to the health, safety and welfare of the
residents of the City due to the number of permits previously issued for either newly
sodded or seeded lawns which have requested similar times, and the ability of the system
in that area to supply adequate water to residents in that area for other purposes including,
but not limited to sanitation, fire suppression, and cooking/drinking. When the Director shall
find that the times requested are adverse to the health, safety and welfare of the residents
of the City, the Director shall assign to the property owner time periods for watering which
are consistent with the needs of the residents of the City, but also designed to allot to the
applicant times which he is able to water his lawn for periods permitted by paragraph 2.2.2
above.

(Ord. 88-189, 9-26-88; amd. Ord. 92-137, 7-21-92)


3.

Emergency Proclamation: Whenever the water supply of the City is diminished, from any cause
whatever, to an amount which in the opinion of the City Manager is or is likely to become dangerous
to the health and safety of the public, the City Manager is hereby authorized and empowered to
issue a proclamation in the form of a public notice containing regulations on the use of water from
the City water distribution system. Such regulations may provide for the limited usage of water,
limitations on days and hours of use for some or all purposes, and the prohibition of specified uses.
Upon issuing said proclamation, the City Manager shall make the contents thereof known to the
public by news release to the local newspapers and radio media, and may also notify the citizens in
any other practical manner that he shall devise. Further, the City Manager shall immediately notify all
members of the City Council of the nature of the emergency and the regulations that have been
imposed.
The emergency proclamation of the City Manager and the regulations imposed thereby shall remain
in full force and effect until any one of the following shall occur:
3.1. The City Manager determines that the emergency no longer exists and that the emergency
proclamation and the regulations imposed thereby shall no longer continue in effect.
3.2. The City Council modifies, repeals or makes permanent the emergency proclamation and the
regulations imposed thereby, by means of an ordinance passed at any regular or special
meeting of the City Council.
3.3. The first regular meeting of the City Council occurring more than thirty (30) days after the
emergency proclamation of the City Manager.

Any City employee or officer may, at the direction of the City Manager, notify and warn any person of the
effect of said proclamation and direct said person to comply with said watering or sprinkling restrictions. If
any said person, after having first been warned about said restrictions and said proclamation, shall
continue to violate said restrictions of the proclamation, such person shall be deemed to be in violation of
this Section.

(Ord. 83-44, 5-2-83)


8-2A-8: - TAMPERING:

It shall be unlawful for any person not authorized by the City to tamper with, alter or injure any
part of the City waterworks or supply system, or any meter.
(1960 Code, 12.307)

Page 63

8-2A-9: - PENALTY:

Any person violating any provision of this Article, where no other penalty is provided, shall be
fined not less than five dollars ($5.00) nor more than five hundred dollars ($500.00), and a
separate offense shall be deemed committed on each day during or on which a violation occurs
or continues.
(1960 Code, 12.308)
8-2A-10: - PENALTY; COMPROMISE PAYMENT:

In case of any violation of the provisions of Section 8-2A-7 of this Chapter, if such violation is of
such nature or kind that it does not immediately endanger the public health, safety or welfare, a
"notice of ordinance violation" may be issued to the violator, which notice shall be in the form of
a notice indicating the violation committed, printed upon a firm paper ticket. Such ticket shall be
delivered to the person committing said violation or to the owner, occupant or managing agent of
the property on which the violation is committed.
The violator may compromise the payment of the minimum penalty for such violation as set forth in this
Chapter, without appearance in court, by payment of the amount and in the manner set forth herein:
1.

For the first violation of the regulations set forth in Section 8-2A-7 hereof, the sum of twenty-five
dollars ($25.00) if paid within fifteen (15) days from the date of issuance of the notice of violation.
After written notice by mail of such violation is sent to the violator, the payment shall be thirty-five
dollars ($35.00).

2.

For the second violation in a 12-month period of the regulations set forth in Section 8-2A-7 hereof,
the sum of fifty dollars ($50.00) if paid within fifteen (15) days from the date of issuance of the notice
of violation. After written notice by mail of such violation is sent to the violator, the payment shall be
sixty-five dollars ($65.00).

(Ord. 85-64, 4-1-85)


3.

Compromise payments shall be made to the Department of Public Utilities of the City. In case of
failure to make payments as herein provided, the officer or other person issuing the notice of
violation shall make formal complaint against the violator for appearance in court to answer the
charge of such violation. A complete and accurate record shall be kept by the Department of Public
Utilities of all such notices issued and the amounts paid thereon. All moneys received by the
Department of Public Utilities shall be turned over to the Finance Director of the City, with a report
thereof by the Director of the Department of Public Utilities at least monthly.

(Ord. 85-64, 4-1-85; amd. Ord. 92-137, 7-21-92)


4.

Any person violating any provision of this Section or of Section 8-2A-7 hereof, where no compromise
payment has been made in accordance with the provisions hereof, shall be fined not less than fifty
dollars ($50.00) nor more than five hundred dollars ($500.00) for each offense, and a separate
offense shall be deemed committed on each day during or on which a violation occurs or continues.

(Ord. 85-64, 4-1-85)


CHAPTER 2

Page 64

MUNICIPAL WATER AND SEWER

ARTICLE B. - SEWER USE, CONNECTIONS


SECTION:

FOOTNOTE(S):

--- (4) --225 ILCS 225/1 et seq.415 ILCS 5/1 et seq.

--- (5) --See Title 5, Chapter 1 of this Code.

8-2B-1: - DEFINITIONS:

BOD:

(Denoting Biochemical Oxygen Demand) The quantity of oxygen


utilized in biochemical oxidation of organic matter under
standard laboratory procedures in five (5) days at twenty
degrees Celcius (20 C.), expressed in milligrams per liter.

BUILDING
DRAIN:

That part of the lowest piping of a drainage system which


receives the discharge from soil, waste and other drainage pipes
inside the walls of the building and conveys it to the building
sewer or other approved point of discharge, beginning five (5)
feet (1.5 meters) outside the inner face of the building wall.

BUILDING
SEWER:

The extension from the building drain to the public sewer or


other place of disposal.

EFFLUENT
CRITERIA:

Defined in any applicable NPDES permit.

FLOATABLE OIL:

Oil, fat or grease in a physical state such that it will separate by


gravity from wastewater by treatment in an approved
pretreatment facility. A wastewater shall be considered free of
floatable fat if it is properly pretreated and the wastewater does
not interfere with the collection system.

GARBAGE:

Solid wastes from the domestic and commercial preparation,


cooking and dispensing of food, and from the handling, storage
and sale of produce.

Page 65

INDUSTRIAL
WASTE:

Any solid, liquid or gaseous substance discharged, permitted to


flow or escaping from any industrial, manufacturing, commercial
or business establishment or process or from the development,
recovery or processing of any natural resource as distinct from
sanitary sewage.

A unit of the concentration of water or wastewater constituent. It


is 0.001 g of the constituent in one thousand (1,000) ml of water.
MILLIGRAMS PER
It has replaced the unit formerly used commonly, parts per
LITER:
million, to which it is approximately equivalent, in reporting the
results of water and wastewater analysis.
NATURAL
OUTLET:

Any outlet into a watercourse, pond, ditch, lake or other body of


surface or groundwater.

pH:

The logarithm (base 10) of the reciprocal of the hydrogen-ion


concentration expressed by one of the procedures outlined in
"Standard Methods".

ppm:

Parts per million by weight.

PERSON:

Any and all persons, natural or artificial, including any individual,


firm, company, municipal or private corporation, association,
society, institution, enterprise, governmental agency or other
entity.

POPULATION
EQUIVALENT:

A term used to evaluate the impact of industrial or other waste


on a treatment works or stream. One population equivalent is
one hundred (100) gallons of sewage per day, containing
seventeen-hundredths (0.17) pounds of BOD or twenty-two
hundredths (0.22) pounds of suspended solids.

PRETREATMENT:

The treatment of wastewaters from sources before introduction


into the sewerage works.

PROPERLY
SHREDDED
GARBAGE:

PUBLIC SEWER:

The wastes from the preparation, cooking and dispensing of food


that have been shredded to such a degree that all particles will
be carried freely under the flow conditions normally prevailing in
public sewers, with no particle greater than one-half-inch (1.27
centimeters) in any dimension.
A sewer provided by or subject to the jurisdiction of the City. It

Page 66

shall also include sewers within or outside the City boundaries


that serve one or more persons and ultimately discharge into the
City sewers, even though those sewers may not have been
constructed with City funds.

SANITARY
SEWER:

A sewer that conveys sewage or industrial wastes or a


combination of both, and into which storm, surface and
groundwaters or unpolluted industrial wastes are not
intentionally admitted.

SEWAGE:

Used interchangeably with "wastewater".

SEWER:

A pipe or conduit for conveying sewage or any other waste


liquids, including storm, surface and groundwater drainage.

SEWERAGE
WORKS:

The system of sewers and appurtenances for the collection,


transportation, pumping and treatment of wastewater and
discharge of effluent.

SLUG:

Any discharge of water, sewage or industrial waste which in


concentration of any given constituent or in quantity of flow
exceeds for any period of duration longer than fifteen (15)
minutes more than five (5) times the average 24-hour
concentration of flows during normal operation.

STANDARD
METHODS:

The examination and analytical procedures set forth in the most


recent edition of "Standard Methods for the Examination of
Water and Wastewater" published jointly by the American Public
Health Association, the American Water Works Association and
the Water Pollution Control Federation.

STORM SEWER:

A sewer that carries storm, surface and groundwater drainage


but excludes sewage and industrial wastes other than unpolluted
cooling water.

STORMWATER
RUNOFF:

That portion of the precipitation that is drained into the sewers.

SUSPENDED
SOLIDS:

Solids that either float on the surface of, or are in suspension in


water, sewage or industrial waste, and which are removable by a
laboratory filtration device. Quantitive determination of
suspended solids shall be made in accordance with procedures

Page 67

set forth in "Standard Methods".

UNPOLLUTED
WATER:

Water of quality equal to or better than the effluent criteria in


effect or water that would not cause violation of receiving water
quality standards and would not be benefited by discharge to the
sanitary sewers and wastewater treatment facilities provided.

WASTEWATER:

The spent water of a community. From this standpoint of course,


it may be a combination of the liquid and water carried wastes
from residences, commercial buildings, industrial plants and
institutions, together with any ground water, surface water, and
storm water that may be present.

WASTEWATER
FACILITIES:

Synonymous with "sewerage works".

WASTEWATER
TREATMENT
WORKS:

An arrangement of devices and structures for treating


wastewater, industrial wastes and sludge. Sometimes used as
synonymous with "waste treatment plant" or "wastewater
treatment plant" or "pollution control plant".

WATER QUALITY
STANDARDS:

Defined in the water pollution regulations of Illinois.

WATERCOURSE:

A channel in which a flow of water occurs, either continuously or


intermittently.

(Ord. 79-127, 10-15-1979)


8-2B-2: - CONNECTION TO SEWER SYSTEM REQUIRED:

The owners of all houses, buildings or properties used for human occupancy, employment,
recreation or other purposes situated within the City and abutting on any street, alley, easement
or right-of-way in which there is now located or may in the future be located any public sanitary
sewer of the City, is hereby required at his expense to install suitable toilet facilities therein, and
to connect such facilities directly with the proper public sewer in accordance with the provisions
of this Article, within ninety (90) days after date of official notice to do so.
(Ord. 79-127, 10-15-1979)
8-2B-3: - PRIVATE SEWAGE DISPOSAL SYSTEMS:
Page 68

1.

Connection To Private Disposal System: Where a public sanitary sewer is not available, and a
variance from the construction of a sanitary sewer has been granted by the City Council pursuant to
Section 5-2A-1 of this Code, the building sewer shall be connected to a private sewage disposal
system complying with the provisions of this Article.

(Ord. 79-127, 10-15-1979)


2.

Permit Required; Fee: Before commencement of construction of a private sewage disposal system,
the owner shall first obtain a written permit signed by the Director of the Department of Public
Utilities. The application for such permit shall be made on a form furnished by the said Director,
which the applicant shall supplement by any plans, specifications and other information as are
deemed necessary by the said Director. A permit and inspection fee of fifty dollars ($50.00) shall be
paid to the City at the time the application is filed.

3.

Inspection Of Work: A permit for a private sewage disposal system shall not become effective until
the installation is completed to the satisfaction of the Director of the Department of Public Utilities. He
shall be allowed to inspect the work at any stage of construction and, in any event, the applicant for
the permit shall notify the said Director when the work is ready for final inspection, and before any
underground portions are covered.

(Ord. 79-127, 10-15-1979; amd. Ord. 92-137, 7-21-1992)


4.

Compliance With State Regulations: The type, capacities, location and layout of a private sewage
disposal system shall comply with all recommendations of the State of Illinois Private Sewage
Disposal Licensing Act [4] and Code and with the State of Illinois Environmental Protection Agency,
and the ordinances of the county in which said system is to be constructed. No septic tank or
cesspool shall be permitted to discharge to any natural outlet.

5.

Abandonment Of Private System: At such time as a public sewer becomes available to a property
served by a private sewage disposal system, as provided in Section 8-2B-2 of this Article, a direct
connection shall be made to the public sewer in compliance with this Article, and any septic tanks,
cesspools and similar private sewage disposal facilities shall be abandoned and filled with suitable
material.

6.

Sanitary Maintenance: The owner shall operate and maintain the private sewage disposal facilities in
a sanitary manner at all times, and at no expense to the City.

7.

Additional Requirements: No statement contained in this Article shall be construed to interfere with
any additional requirements that may be imposed by the county in which said system is to be
constructed.

(Ord. 79-127, 10-15-1979)


8-2B-4: - BUILDING SEWERS:
1.

Classes Of Permits; Application; Fees: There shall be two (2) classes of building sewer permits: 1)
for residential and commercial service, and 2) for service to establishments producing industrial
wastes. In either case, the owner or his agent shall make application on a form furnished by the City.
The permit application shall be supplemented by any plans, specifications, or other information
considered pertinent in the judgment of the Director of the Department of Public Utilities. Connection
and inspection fees as established by this Code shall be paid to the City at the time the application is
filed. All nonresidential applicants shall, as a condition of permit authorization, provide information
describing its wastewater constituents, characteristics and type of activity.

(Ord. 79-127, 10-15-1979; amd. Ord. 92-137, 7-21-1992)

Page 69

2.

Condition For Issuance: A building sewer permit will only be issued and a sewer connection shall
only be allowed if it can be demonstrated that the downstream sewerage facilities, including sewers,
pump stations and wastewater treatment facilities, have sufficient reserve capacity to adequately and
efficiently handle the additional anticipated waste load.

3.

Costs Borne By Owner: All costs and expense incident to the installation and connection of the
building sewer shall be borne by the owner. The owner shall indemnify the City from any loss or
damage that may directly or indirectly be occasioned by the installation of the building sewer.

4.

Separate Sewer For Each Building: A separate and independent building sewer shall be provided for
every building.

5.

Old Building Sewers: Old building sewers may be used in connection with new buildings only when
they are found, on examination and test by the City, to meet all requirements of this Article.

(Ord. 79-127, 10-15-1979)


6.

Construction Specifications: The size, slope, alignment, materials of construction of a building sewer,
and the methods to be used in excavating, placing of the pipe, jointing, testing and backfilling the
trench, shall all conform to the requirements of the building and plumbing codes [5] or other applicable
rules and regulations of the City. In the absence of code provisions or in application thereof, the
materials and procedures set forth in appropriate specifications of the American society of testing
materials, "Water Pollution Control Federation Manual Of Practice No. 9", "Standard Specifications
For Water And Sewer Main Construction In Illinois", 1973 edition, and the "Naperville Design Manual
For Public Improvements", as amended from time to time, shall apply, three (3) copies of each being
on file in the office of the City Clerk, and which are hereby adopted by reference.

(Ord. 02-137, 6-4-2002)


7.

Elevation: Whenever possible, the building sewer shall be brought to the building at an elevation
below the basement floor. In all buildings in which any building drain is too low to permit gravity flow
to the public sewer, sanitary sewage carried by such building drain shall be lifted by a means which
is approved in accordance with this Article, and discharged to the building sewer.

8.

Roof Downspouts Prohibited: No person shall make connection of roof downspouts, exterior
foundation drains, areaway drains, or other sources of surface runoff or ground water to a building
sewer or building drain which in turn is connected directly or indirectly to a public sanitary sewer.

9.

Connection To Public Sewer: The connection of the building sewer into the public sewer shall
conform to the requirements of the building and plumbing codes, other applicable rules and
regulations of the City, and the procedures set forth in appropriate specifications of the American
society of testing materials, "Water Pollution Control Federation Manual Of Practice No. 9", and
"Standard Specifications For Water And Sewer Main Construction In Illinois". All such connections
shall be made gastight and watertight. Any deviation from the prescribed procedures and materials
must be approved by the City before installation.

10. Inspection: The applicant for the building sewer permit shall notify the City when the building sewer is
ready for inspection and connection to the public sewer. The connection shall be made under the
supervision of the City or its representative.
11. Excavations: All excavations for building sewer installation shall be adequately guarded with
barricades and lights as to protect the public from hazard. Streets, sidewalks, parkways and other
public property disturbed in the course of the work shall be restored in a manner satisfactory to the
City.

(Ord. 79-127, 10-15-1979)

Page 70

12. Responsibility For Maintenance And Repair: The lot owner shall be responsible for all normal
maintenance and repair of the building sewer. This responsibility includes that portion of the sanitary
service line between the lot line and the City's sanitary sewer main.
12.1.
The Department of Public Utilities (DPU) will share fifty percent (50%) of the cost with the
property owner for an additional right-of-way (ROW) rodding after the lot owner has paid for one
ROW rodding in the same 12-month period.
12.2.
The DPU will pay one hundred percent (100%) of the cost for additional right-of-way
(ROW) roddings after two (2) ROW roddings in the same 12-month period.
12.3.
To qualify for City cost sharing, all roddings must be performed by a licensed plumber
and evidenced by written documentation and invoices in accordance with DPU policy.
12.4.
The DPU will be responsible for the total cost of repairs to the sanitary service line in the
ROW where a certified plumber is not able to break through a blockage, if there are structural
problems with the sanitary service line, or where the service line requires rodding more than two
(2) times in two (2) or more consecutive years.

(Ord. 92-234, 12-15-1992)


8-2B-5: - STREET EXCAVATIONS:
1.

Permit Required: No person shall dig, excavate or cause to be dug or excavated within, through or
under any street, alley, sidewalk or public highway within the City, for any purpose under this Article,
without first obtaining a permit therefor from the City Engineer, and all permits hereafter issued to dig
or excavate in any alley, street, sidewalk or public highway, for the purpose of laying down or
repairing any sewer pipe whatsoever, or any connection with any public or district sewer or drain
shall only authorize such work to be done by or under the direction of those holding certificates
permitting same and who have complied with the provisions of this Article.

(Ord. 02-137, 6-4-2002)


2.

Application For Permit: All applications for permits provided for in the preceding Subsection shall be
signed by the owner desiring same or his duly authorized agent, and shall state in plain terms the
object of such permit; the time, location and completion of the work mentioned therein; and the
name, address and bond number of the plumber. No such plumber shall do more work than is
authorized in said permit, but in case of additional work, must obtain another permit from the City
Engineer authorizing same. Permits are not transferable.

(1960 Code, 12.102; amd. Ord. 50.61, 12-4-1961)


3.

Red Lights And Barricades: All trenches in public streets and alleys shall be protected at night with
substantial barricades at least three (3) feet high. A red light shall be placed at the end of the trench
or obstruction and kept brightly burning from sunset to sunrise, and be so placed that the light shall
shed its rays upon such trench or obstruction. The City Engineer may, in his discretion, prescribe
rules and conditions to be followed and performed, as may be necessary for the safety of the street,
alley, sidewalk or sewer, through or with which a permit be issued to excavate or connect.

(Ord. 02-137, 6-4-2002)


8-2B-6: - WASTE DEPOSITS PROHIBITED:

It shall be unlawful for any person to place, deposit or permit to be deposited in any unsanitary
manner on public or private property within the City or in any area under the jurisdiction of the
City, any human or animal excrement, garbage or other objectionable waste.
Page 71

(Ord. 79-127, 10-15-1979)


8-2B-7: - DISCHARGE OF SEWAGE, POLLUTED WATERS:

It shall be unlawful to discharge to any natural outlet within the City, or in any area under the
jurisdiction of the City, any sewage or other polluted waters, except where suitable treatment has
been provided in accordance with the provisions of this Article.
(Ord. 79-127, 10-15-1979)
8-2B-8: - PRIVIES, SEPTIC TANKS PROHIBITED:

Except as herein provided, it shall be unlawful to construct or maintain any privy, privy vault,
septic tank, cesspool or other facility intended or used for the disposal of sewage.
(Ord. 79-127, 10-15-1979)
8-2B-9: - STORM WATER DISCHARGES:
1.

Storm Water Discharged To Sanitary Sewer Prohibited:


1.1. No person shall discharge, or allow to be discharged, any storm water, surface water, ground
water, roof runoff, subsurface drainage, uncontaminated cooling water, or unpolluted industrial
process waters to any sanitary sewer.
1.2. Storm water and all other unpolluted drainage shall be discharged to such sewers as are
specifically designated as storm sewers, or to a natural outlet approved by the City. Industrial
cooling water or unpolluted process waters may be discharged on approval of the City, to a
storm sewer or natural outlet.

(Ord. 79-127, 10-15-1979)


2.

Storm Water System: It shall be unlawful for any person to connect or cause to be connected with
the storm water drain system of the City, any drain carrying, or to carry, any toilet, sink, basement,
septic tank, cesspool, industrial waste, or any fixture or other device discharging polluting
substances, or to cause or permit to be discharged into the storm water system of the City, any
sanitary sewage, industrial waste, or any other polluting substance.

(1960 Code, 12.119)


8-2B-10: - PROHIBITED DISCHARGES:

No person shall discharge or allow to be discharged any of the following described waters or
wastes to any public sewers:
1.

Any gasoline, benzene, naphtha, fuel oil, or other flammable or explosive liquid, solid or gas.

2.

Any waters or wastes containing toxic or poisonous solids, liquids or gases in sufficient quantity,
either singly or by interaction with other wastes, to injure or interfere with any sewage treatment
process, constitute a hazard to humans or animals, create a public nuisance, or create any hazard in
the receiving waters of the wastewater treatment plant.

Page 72

3.

Any waters or wastes having a pH lower than five and five-tenths (5.5) or having any other corrosive
property capable of causing damage or hazard to structures, equipment and personnel of the
sewerage works.

4.

Solid or viscous substances in quantities or of such size capable of causing obstruction to the flow in
sewers, or other interference with the proper operation of the sewerage works such as, but not
limited to, ashes, cinders, sand, mud, straw, shavings, metal, glass, rags, feathers, tar, plastics,
wood, unground garbage, whole blood, paunch manure, hair and fleshings, entrails and paper
dishes, cups, milk containers, either whole or ground by garbage grinders.

(Ord. 79-127, 10-15-79)


8-2B-11: - HARMFUL WASTES:

No person shall discharge or allow to be discharged the following described substances,


materials, waters or wastes if the Director of the Department of Public Utilities shall determine
that such wastes are harmful to either the sewers, wastewater treatment process, or equipment of
sewerage works; have an adverse effect on the receiving stream; or otherwise endanger life,
limb, public property, or constitute a nuisance. In making such determination as to the
acceptability of these wastes, the Director of the Department of Public Utilities shall give
consideration to such factors as the quantities of subject wastes in relation to flows and velocities
in the sewers, materials of construction of the sewers, nature of the wastewater treatment
process, capacity of the wastewater treatment plant, degree of treatability of wastes in the
wastewater treatment plant, and maximum limits established by regulatory agencies. Any such
determination may be appealed to the City Council by any person affected by such
determination. The decision of the City Council on such appeal shall be final. The substances
prohibited are:
(Ord. 79-127, 10-15-79; amd. Ord. 92-137, 7-21-92)
1.

Any liquid or vapor having a temperature higher than one hundred fifty degrees (150) Fahrenheit
(65 C.).

2.

Any waters or wastes containing toxic or poisonous materials; or oils, whether emulsified or not, in
excess of one hundred (100) mg/l or containing substances which may solidify or become viscous at
temperatures between thirty-two degrees (32) and one hundred fifty degrees (150) Fahrenheit (0
and 65 C.).

3.

Any garbage that has not been properly shredded. The installation and operation of any garbage
grinder equipped with a motor of three-fourths' () horsepower (0.76 hp metric) or greater shall be
subject to the review and approval of the City.

4.

Any waters or wastes containing iron pickling wastes, or concentrated plating solutions whether
neutralized or not.

5.

Any waste at any time containing more than the maximum concentration in milligrams per liter of any
substance shown in the following table:

Arsenic (total)

0.50

Barium (total)

5.00

Page 73

Cadmium (total)

0.30

Chromium (total triv.)

3.00

Chromium (total hexav.)

0.60

Copper (total)

2.00

Cyanide

0.50

Iron (total)

5.00

Lead (total)

0.25

Manganese (total)

2.00

Mercury (total)

0.0005

Nickel (total)

2.00

Phenols

0.60

Selenium (total)

2.00

Silver (total)

0.10

Zinc (total)

2.00

6.

Any waters or wastes containing taste or odor-producing substances.

7.

Any radioactive wastes or isotopes of such half-life or concentration as may exceed limits
established by applicable State or Federal regulations.

8.

Any waters or wastes having a pH in excess of nine and five-tenths (9.5).

9.

Materials which exert or cause:


9.1. Unusual concentrations of inert suspended solids (such as, but not limited to, Fuller's earth, lime
slurries, and limit residues) or of dissolved solids (such as, but not limited to, sodium chloride
and sodium sulfate);
9.2. Excessive discoloration (such as, but not limited to, dye wastes and vegetable tanning
solutions);

Page 74

9.3. Unusual BOD, chemical oxygen demand, or chlorine requirements in such quantities as to
constitute a significant load on the wastewater treatment works;
9.4. Unusual volume of flow or concentrations of wastes constituting "slugs" as defined herein.
10. Waters or wastes containing substances which are not amenable to treatment or reduction by the
wastewater treatment processes employed, or are amenable to treatment only to such degree that
the wastewater treatment plant effluent cannot meet the requirements of agencies having jurisdiction
over discharge to the receiving waters.

(Ord. 79-127, 10-15-1979)


8-2B-12: - DECLARATION OF NUISANCE; REMEDIES:

If any waters or wastes are discharged or are proposed to be discharged to the public sewers,
which waters contain the substances or possess the characteristics enumerated in this Article,
which are in violation of the standards for pretreatment set forth in the "General Pretreatment
Regulations for Existing and New Sources of Pollution" published in the federal register, volume
43, number 129 on June 26, 1978, or which are in violation of the standards for pretreatment
provided in Chapter 1, EPA rules and regulations, Subchapter D, water programs part 128
pretreatment standards, federal register volume 38, no. 215, Thursday, November 8, 1973, and
any amendments thereto, and which may have a deleterious effect upon the sewerage works,
processes, equipment or receiving waters, or which otherwise create a hazard to life or constitute
a public nuisance, the City may:
1.

Reject the wastes;

2.

Require pretreatment to an acceptable condition for discharge to the public sewers;

3.

Require control over the quantities and rates of discharge; and/or

4.

Require payment to cover the added costs of handling and treating such wastes under the provisions
of this Article.

If the City permits the pretreatment or equalization of waste flows, the design and installation of the plants
and equipment shall be subject to the review and approval of the City and subject to the requirements of
all applicable codes, ordinances and laws.

(Ord. 80-109, 10-20-1980)


8-2B-13: - REQUIRED TREATMENT AND CONTROL FACILITIES:
1.

Grease, Sand Interceptors: Grease, oil and sand interceptors shall be provided when they are
necessary for the proper handling of liquid wastes containing grease in excessive amounts, or any
flammable wastes, sand or other harmful ingredients; except that such interceptors shall not be
required for private living quarters or dwelling units. All interceptors shall be of a type and capacity
approved by the City and shall be located as to be readily and easily accessible for cleaning and
inspection.

2.

Preliminary Treatment Facilities: Where preliminary treatment or flow equalizing facilities are
provided, they shall be maintained continuously in satisfactory and effective operation by the owner
at his expense.

3.

Control Manhole: Each industry shall be required to install a control manhole and, when required by
the City, the owner of any property serviced by a building sewer carrying industrial wastes shall

Page 75

install a suitable control manhole together with such necessary meters and other appurtenances in
the building sewer to facilitate observation, sampling and measurement of the wastes. Such
manhole, when required, shall be accessibly and safely located, and shall be constructed in
accordance with plans approved by the City. The manhole shall be installed by the owner at his
expense, and shall be maintained by him so as to be safe and accessible at all times.

(Ord. 79-127, 10-15-1979)


8-2B-14: - TESTS, ANALYSES OF WASTES:
1.

The owner of any property serviced by a building sewer carrying industrial wastes shall provide
laboratory measurements, tests and analyses of waters and wastes to illustrate compliance with this
Article and any special conditions for discharge established by the City or regulatory agencies having
jurisdiction over the discharge. The number, type and frequency of laboratory analyses to be
performed by the owner shall be as stipulated by the City, but no less than once per year the industry
must supply a complete analysis of the constituents of the wastewater discharge to assure that
compliance with the federal, State and local standards are being met. The owner shall report the
results of measurements and laboratory analyses to the City at such times and in such manner as
prescribed by the City. The owner shall bear the expense of all measurements, analyses and
reporting required by the City. At such times as deemed necessary, the City reserves the right to take
measurements and samples for analysis by an outside laboratory service.

2.

All measurements, tests and analyses of the characteristics of waters and wastes to which reference
is made in this Article shall be determined in accordance with the latest edition of "Standard Methods
for the Examination of Water and Wastewater", published by the American Public Health Association,
and shall be determined at the control manhole provided, or upon suitable samples taken at said
control manhole. In the event that no special manhole has been required, the control manhole shall
be considered to be the nearest downstream manhole in the public sewer to the point at which the
building sewer is connected. Sampling shall be carried out by customarily accepted methods to
reflect the effect of constituents upon the sewage works and to determine the existence of hazards to
life, limb and property. The particular analyses involved will determine whether a 24-hour composite
of all outfalls of a premises is appropriate or whether a grab sample or samples should be taken.
Normally, but not always, BOD and suspended solids analyses are obtained from 24-hour
composites of all outfalls, whereas pHs are determined from periodic grab samples.

(Ord. 79-127, 10-15-1979)


8-2B-15: - SPECIAL AGREEMENTS:

No statement contained in this Article shall be construed as preventing any special agreement or
arrangement between the City and any industrial concern whereby an industrial waste of unusual
strength or character may be accepted by the City for treatment, subject to payment therefor, by
the industrial concern, provided such payments are in accordance with federal and State
guidelines for user charge system and industrial cost recovery system.
(Ord. 79-127, 10-15-1979)
8-2B-16: - WASTEWATER SERVICE OUTSIDE CITY LIMTIS:
1.

No building or other structure shall be connected to the City's wastewater system unless the parcel
on which the building or structure is located is within the corporate limits of the City. Any exception to
the requirement of mandatory annexation as a condition of the provision of service shall be subject to
formal approval by the City Council.

Page 76

(Ord. 01-225, 11-20-2001)


8-2B-17: - DAMAGING SEWERAGE WORKS:

No person shall maliciously, wilfully or negligently break, damage, destroy or tamper with any
structure, appurtenance or equipment which is a part of the sewerage works.
(Ord. 79-127, 10-15-1979)
8-2B-18: - RIGHT OF ENTRY; INSPECTION:

The Director of the Department of Public Utilities and other duly authorized employees of the
City, bearing proper credentials and identification, shall be permitted to enter all properties for
the purposes of inspection, observation, measurement, sampling and testing in accordance with
the provisions of this Article. The Director of the Department of Public Utilities or his
representative shall have no authority to inquire into any processes, including metallurgical,
chemical, oil refining, ceramic, paper or other industries beyond that point having a direct
bearing on the kind and source of discharge to the sewers or waterway or facilities for waste
treatment.
(Ord. 79-127, 10-15-1979; amd. Ord. 92-137, 7-21-1992)
8-2B-19: - NONLIABILITY FOR DAMAGES:

While performing the necessary work on private properties referred to in Section 8-2B-18 of this
Article, the Director of the Department of Public Utilities or duly authorized employees of the
City shall observe all safety rules applicable to the premises established by the company and the
company shall be held harmless for injury or death to the City employees and the City shall
indemnify the company against loss or damage to its property by City employees and against
liability claims and demands for personal injury or property damage asserted against the
company and growing out of the gauging and sampling operation, except as such may be caused
by negligence or failure of the company to maintain safe conditions as required in this Article.
(Ord. 79-127, 10-15-1979; amd. Ord. 92-137, 7-21-1992)
8-2B-20: - PENALTY:
1.

Any person violating any provision of this Article, unless otherwise provided, shall be subject to a fine
of not more than five hundred dollars ($500.00) for each offense, and every day that such violation
shall continue shall be deemed a separate and distinct offense.

2.

In addition to the penalties set forth in Subsection 8-2B-20.1 of this Section, any person who shall
damage any portion or component of the sewerage works of the City by violating any provision of
this Article, or otherwise, shall be civilly liable to the City for such damage.

(Ord. 79-127, 10-15-1979)


Page 77

CHAPTER 2
MUNICIPAL WATER AND SEWER

ARTICLE C. - WATER AND SEWER RATES, CONNECTION CHARGES


SECTION:

8-2C-1: - DEFINITIONS:

Unless the context specifically indicates otherwise, the meanings of the terms used in this Article
shall be as follows:

INDUSTRIAL
USER:

All users as defined under 40 CFR, Section 35.905, and in addition


thereto, shall include those users whose flow rates bear
characteristics which are abnormal from the standards set forth
herein. Any user may be excluded from this industrial user class if it
is determined that such user will introduce primarily segregated
domestic wastes from sanitary conveniences.

NONINDUSTRI
AL USER:

All users not specifically defined as industrial users and further


subdivided by premises used as follows:
1. Residential: Those premises consisting of any buildings designed
for or occupied by one or more persons as a single housekeeping
unit which discharge to the City's system domestic wastes only.
2. Commercial: Those premises consisting of any building or unit
such as flats and apartments or multi-family dwellings operating for
profit and/or parts of buildings designed for or occupied by offices
or business establishments operating for the purposes of purchase,
sale, barter or exchange of goods, wares, merchandise, instruction
or services for profit, discharging to the City's system primarily
domestic wastes or wastes from sanitary conveniences and
excluding those establishments defined under industrial users.
3. Governmental/Institutional: Those premises consisting of any
building, parts of buildings or groups of buildings used or operated
by federal, State or local governmental or other public entities and
all charitable, religious and educational institutions, including
hospitals, public and parochial schools (but not including private
institutions operated for profit) and discharging to the City's system
primarily domestic wastes or wastes from sanitary conveniences.

Page 78

(Ord. 82-62, 6-21-1982; amd. 1984 Code)

8-2C-2: - CLASSIFICATION OF CUSTOMERS:

For the purposes of this Article, users of the water and wastewater systems are hereby classified
as follows:
Residential.
Commercial.
Industrial.
Governmental/institutional.

(Ord. 82-62, 6-21-1982)


8-2C-3: - WATER USER CHARGES:

The charges for all water furnished by the City by means of its water supply system to consumers
located within the corporate limits of the City shall be and hereby are fixed as follows:
1.

Inside The City Limits: The water charges for water furnished by the City by means of its water
supply system to consumers located within the corporate limits of the City shall be and hereby are
fixed as follows:
1.1. Wholesale Volume Charge: Shall be equal to the sum of the fixed and variable rates as
approved by the DuPage Water Commission and as adjusted for delays in implementation with
the Naperville Wholesale Volume Charge rates. The Wholesale Volume Charge shall be as
follows:

Wholesale Water Charge (All Users)


Rate on
Rate on
Rate on
Rate on
Existing
January 1, January 1, January 1, January 1,
Rate
2012
2013
2014
2015

Volumetric Rate

Purchased Water Charge


($ per HCF)

$1.73

$2.24

$2.69

1.2. Retail Water Delivery Volumetric Rates:

Retail Water Delivery Volumetric Rates:

Page 79

$3.17

$3.70

Rate on Rate on Rate on Rate on


Existi
January January January January
ng
1,
1,
1,
1,
Rate
2012
2013
2014
2015

Type of Rate

Inside City
Residential Volumetric Charge (All
Consumption)
Naperville Delivery Charge ($ per
HCF)

$1.24

$1.31

$1.39

$1.39

$1.39

$1.17

$1.24

$1.31

$1.31

$1.31

$0.69

$0.73

$0.77

$0.77

$0.77

Commercial Volumetric Charge


Block 1 (Consumption to 100,000 CF)
Naperville Delivery Charge ($ per
HCF)
Block 2 (Consumption Over 100,000
CF)
Naperville Delivery Charge ($ per
HCF)

1.3. Fixed Monthly Customer Charges:

Fixed Monthly Customer Charges

Meter Size

Existing
Rate

Rate on
January 1,
2012

Rate on
January 1,
2013

Rate on
January 1,
2014

Rate on
January 1,
2015

5/8 inch x inch

$4.50

$4.76

$5.05

$5.05

$5.05

1 inch

$8.58

$9.10

$9.65

$9.65

$9.65

1 inch

$15.55

$16.49

$17.48

$17.48

$17.48

2 inch

$23.72

$25.14

$26.65

$26.65

$26.65

Page 80

3 inch

$42.87

$45.45

$48.18

$48.18

$48.18

4 inch

$71.46

$75.74

$80.28

$80.28

$80.28

6 inch

$142.78

$151.86

$160.97

$160.97

$160.97

8 inch

$223.50

$237.43

$251.68

$251.68

$251.68

10 inch

$402.07

$427.18

$452.81

$452.81

$452.81

12 inch

$481.96

$512.02

$542.74

$542.74

$542.74

The aforesaid charges shall be applicable on a monthly basis and the charges shall be based upon
actual or estimated meter readings. If the customer's meter malfunctions, the City shall estimate the
customer's usage for the billing period during which the malfunction occurred. Such an estimate shall
be based on the customer's previous usage or on the average usage of similar customers if no
personal customer history is available.
2.

Outside City Limits: The water charges for water furnished by the City by means of its water supply
system to consumers located outside the corporate limits of the City shall be one hundred ten
percent (110%) of the sum of the wholesale volume charge and retail water delivery volume charge
and monthly customer charge as set forth in Subsection 8-2C-3.1 of this Section and hereby
established as follows:

Retail Water Delivery Volumetric Rates:

Type of Rate

Rate on Rate on Rate on Rate on


Existi
January January January January
ng
1,
1,
1,
1,
Rate
2012
2013
2014
2015

Outside City
Residential Volumetric Charge (All
Consumption)
Naperville Delivery Charge ($ per
HCF)

$1.53

$1.67

Commercial Volumetric Charge

Page 81

$1.80

$1.80

$1.80

Block 1 (Consumption Up to 100,000


Cubic Feet)
Naperville Delivery Charge ($ per
HCF)

$1.46

$1.59

$1.71

$1.71

$1.71

Naperville Delivery Charge ($ per


HCF)

$0.93

$1.03

$1.12

$1.12

$1.12

Monthly Surcharge for Water Only


Customers

$2.70

$2.86

$3.03

$3.03

$3.03

Block 2 (Consumption Over 100,000


Cubic Feet)

3.

Private Fire Connections: Customers connecting to the public water system for purposes of private
fire protection service (building fire sprinkler systems) shall pay the following monthly charges. The
customer shall further be responsible for reimbursing the City for any costs incurred to repair or
replace all private fire hydrants.
3.1. Private fire line availability charge:

Monthly Private Fire Line Availability Charges

Meter Size

Existing
Rate

Rate on
January 1,
2012

Rate on
January 1,
2013

Rate on
January 1,
2014

Rate on
January 1,
2015

3 inch or smaller

$6.00

$6.36

$6.74

$6.74

$6.74

4 inch

$10.70

$11.34

$12.02

$12.02

$12.02

6 inch

$23.80

$25.23

$26.74

$26.74

$26.74

8 inch

$42.80

$45.37

$48.09

$48.09

$48.09

10 inch

$66.60

$70.60

$74.84

$74.84

$74.84

12 inch

$95.20

$100.91

$106.96

$106.96

$106.96

3.2. Private fire hydrant and assembly inspection and maintenance charge:

Page 82

Per Month Charge


$2.50 per hydrant
4.

Additional Monthly Surcharge For Water Utility Only Customers: For customers having only water
utility service, are hereby established as follows and shall be added to the customer and volume
charge schedule in Subsection 8-2C-3.1 of this Section. This charge is for the increased meter
reading and billing costs as compared to a customer having both water and wastewater utility
service.

Existi
ng
Rate
Monthly Surcharge for Water only
Customers

$2.70

Rate on Rate on Rate on Rate on


January January January January
1,
1,
1,
1,
2012
2013
2014
2015
$2.86

$3.03

$3.03

$3.03

(Ord. 92-07, 2-4-1992; Ord. 97-45, 4-15-1997; Ord. 03-177, 8-19-2003; Ord. 08-163, 9-2-2008;
Ord. No. 10-055, 1, 5-4-2010; Ord. No. 11-073, 1, 5-3-2011; Ord. No. 11-171, 1, 12-62011; Ord. No. 13-154, 1, 12-3-2013; Ord. No. 14-177, 1, 11-18-2014)
8-2C-4: - WASTEWATER SERVICE USER CHARGES:

The charges, effective as shown below, for wastewater, services, as determined by the City in
conformity with the provisions of 40 CFR part 35, are hereby established by this Article.
1.

Charges For Customers Served By City Water System: The charges for wastewater service for all
classes of customers are hereby established as follows:
1.1. Monthly Customer Charge:

Fixed Monthly Customer Charge

Water Meter Size

Existing
Rate

Rate on
January 1,
2012

Rate on
January 1,
2013

Rate on
January 1,
2014

Rate on
January 1,
2015

5/8 inch x inch

$8.00

$8.24

$8.49

$8.49

$8.49

1 inch

$8.40

$8.65

$8.91

$8.91

$8.91

1 inch

$9.05

$9.32

$9.60

$9.60

$9.60

2 inch

$9.75

$10.04

$10.34

$10.34

$10.34

Page 83

3 inch

$11.40

$11.74

$12.09

$12.09

$12.09

4 inch

$13.80

$14.21

$14.64

$14.64

$14.64

6 inch

$19.80

$20.39

$21.00

$21.00

$21.00

8 inch

$26.90

$27.71

$28.54

$28.54

$28.54

10 inch

$42.65

$43.93

$45.25

$45.25

$45.25

1.2. Monthly Volume Charge: Is hereby established per one hundred (100) cubic feet of metered
water or metered wastewater where a City-approved flow meter has been installed.

Monthly Wastewater Volumetric Rates

Type of Rate

Rate on Rate on Rate on Rate on


Existi
January January January January
ng
1,
1,
1,
1,
Rate
2012
2013
2014
2015

Wastewater Customers with Water


Service
Volumetric Charge (per HCF)

$1.75

$1.80

$1.85

$1.85

$1.85

Volume Charge (Flat for all


Consumption)

$11.4
8

$11.82

$12.17

$12.17

$12.17

Customer Charge

$17.4
3

$17.95

$18.49

$18.49

$18.49

Total Monthly Flat Rate

$28.9
1

$29.78

$30.67

$30.67

$30.67

Wastewater Customers without Water


Service

Page 84

1.2.1. Nonresidential customers shall be charged for wastewater volume on the basis of actual
monthly water meter readings throughout the calendar year.
1.2.2. During the period from October 1 through March 31, residential customers shall be
charged for wastewater volume on the basis of actual monthly water meter readings.
1.2.3. During the period from April 1 through September 30, residential customers shall be billed
on the basis of an average of the individual customer's monthly water meter readings for
the previous period from October 1 through March 31.
1.2.4. Where the residential customer's actual usage for the summer period is less than the
average use from the previous winter, the lower number shall be used for the volume
calculation.
2.

Customers Not Served By City Water System:


2.1. In all cases where a residential customer is not served by the City water system, the following
monthly customer and volumetric charges shall be charged effective as shown below:

Monthly Wastewater Volumetric Rates

Type of Rate

Rate on Rate on Rate on Rate on


Existi
January January January January
ng
1,
1,
1,
1,
Rate
2012
2013
2014
2015

Wastewater Customers without Water


Service
Volume Charge (Flat for all
Consumption)

$11.4
8

$11.82

$12.17

$12.17

$12.17

Customer Charge

$17.4
3

$17.95

$18.49

$18.49

$18.49

Total Monthly Flat Rate

$28.9
1

$29.78

$30.67

$30.67

$30.67

2.2. All commercial, industrial and governmental/institutional wastewater customers not served by
the City water system shall be required to install City approved flow meters to meter their water
supply and shall be charged for wastewater service in accordance with Subsection 8-2C-4.1 of
this Section.

(Ord. 97-45, 4-15-1997; Ord. 06-061, 3-22-2006; Ord. 07-134, 6-19-2007; Ord. No. 11-073, 1,
5-3-2011; Ord. No. 11-171, 1, 12-6-2011; Ord. No. 13-154, 1, 12-3-2013; Ord. No. 14-177,
2, 11-18-2014)
8-2C-5: - WASTEWATER QUALITY/SURCHARGES:

Page 85

All customers discharging wastewater with an organic strength exceeding one hundred fifty
milligrams per liter (150 mg/l) BOD or two hundred twenty-five milligrams per liter (225 mg/l)
suspended solids shall be charged, effective as shown below, a wastewater quality surcharge as
follows:
Rate on
Rate on
Rate on
Rate on
Existing
Extra Strength Surcharges
January 1, January 1, January 1, January 1,
Charge
2012
2013
2014
2015
Biochemical Oxygen
Demand (per pound)

$0.3066

$0.3158

$0.3253

$0.3253

$0.3253

Total Suspended Solids


(per pound)

$0.2766

$0.2849

$0.2935

$0.2935

$0.2935

1.

In addition to the surcharge provided for herein, customers discharging excessive strength
wastewater shall also be required to pay the City's actual costs in testing such customers'
discharges.

2.

Surcharges and testing costs shall be billed monthly and separately from the standard wastewater
charges.

(Ord. 97-45, 4-15-1997; Ord. 06-061, 3-22-2006; Ord. No. 11-073, 1, 5-3-2011; Ord. No. 11171, 1, 12-6-2011; Ord. No. 13-154, 1, 12-3-2013; Ord. No. 14-177, 3, 11-18-2014)
8-2C-6: - MONTHLY CHARGES:

The monthly charges established by this Article shall be applicable to all water/wastewater
service customers regardless of the period for which the City bills.
(Ord. 97-45, 4-15-1997)
8-2C-7: - TERMS OF PAYMENT:
1.

Liability For Payment Of Fees For Water/Wastewater Service: The user of the City's
water/wastewater service and the occupant and owner of the property, or the owner's agent, if
different from the user, shall be jointly and severally liable for the payment of any user fees,
penalties, or special assessments billed for water/wastewater service.

(Ord. 97-45, 4-15-1997)


2.

Owner Notified If Tenant Delinquent: Upon the request of the owner or after the account has been
delinquent for sixty (60) days, whichever occurs first, if the owner has provided the City with the
owner's name and address, the City shall deliver notice of the tenant's or occupant's delinquency to
the owner. Depositing the required notice in the mail, addressed to the owner at the address listed in
the City's records, postage prepaid, shall constitute delivery.

Page 86

3.

Generally: The net amount is due and payable within a period of fifteen (15) days as shown on the
bill. Thereafter, the net charge shall be considered delinquent and shall be subject to a monthly
service charge equal to three percent (3%) of the net charge. A three-percent service charge shall be
made each month that the net charge is past due. The net amount of the bill will be accepted in full
payment after the expiration of the next payment period for one billing period in each calendar year.

(Ord. 92-137, 7-21-1992; amd. Ord. 92-140, 7-21-1992)


4.

Manner Of Correcting Inaccurate Bills: In any instance where a customer's bill has been incorrectly
calculated or stated for any reason except unlawful use of utility services, the City shall correct the
billing for any period of time not exceeding twenty-four (24) months during which incorrect bills were
rendered for underbilled accounts and twenty-four (24) months for credits due to an error which
caused the account to be overbilled.

(Ord. 07-134, 6-19-2007)


5.

Deferred Payment Plan: Where a customer has been underbilled, the City may enter into a written
deferred payment agreement with the customer, whereby the amount due to the billing error may be
paid in equal installments over a period not to exceed twelve (12) months from the date on which the
agreement is signed.

(Ord. 95-23, 2-7-1995)


6.

Termination Of Service: The City shall have and hereby reserves the right, power and authority to
suspend or terminate water/wastewater service to any customer at any time without incurring any
liability or cause of action for damages of any kind.

(Ord. 97-45, 4-15-1997)


7.

Resumption Of Service: If service is discontinued because the customer's bills for service are in
arrears, or for violation of any provisions of this Article after notice, such service shall not be restored
until all charges, costs and damages, if any, shall have been paid to the Finance Department; or the
violation has been corrected; and any charges for reinstatement of service pursuant to Section 8-3-15 of this Title have been paid to the Finance Department.

8.

Responsibility For Meter With Customer: If water service is terminated pursuant to this Section, the
customer shall remain liable for protecting the water meter from damage from freezing or other
causes. If the meter is damaged, the customer shall be required to have the meter repaired at his
sole expense or to pay the Department of Public Utilities' actual costs for repair.

9.

Collection: The City may take whatever legal action is necessary to collect user fees from delinquent
accounts including, without limitation, termination of service, recording a lien against the property,
foreclosing on such lien, hiring a collection agency, refusing to grant any other utility service, or to
issue any City permit or license to the delinquent customer until the delinquent account has been
paid in full, including any penalties, costs incurred to record liens or releases of lien, or costs of
collection.

10. Blanket Policy: The City shall also have the right to disconnect or refuse service to any customer with
one or more installations if the bills are not paid at any one installation.
11. Charges And Discounts Prorated: The charges and discounts established in this Article shall be
prorated by the Finance Department for customers receiving service for less than a full billing period.
12. Payment Of Base Charge For Shutoff Of Residential And Commercial Customers With Seasonal
Meter Usage: Residential and commercial customers with seasonal meter usage (i.e., swimming
pool or garden club) may request that base charges for water and wastewater service be waived by
requesting that water service be shut off. The fee for both turnoff and turnon shall be fifteen dollars
($15.00), and the minimum period for no charge shall be thirty (30) days. The customer must send a

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request in writing to the Finance Department, along with a check for said fifteen dollars ($15.00). The
Finance Department shall send a shutoff ticket to the Department of Public Utilities for a turnoff or
turnon. If a turnon is requested in less than thirty (30) days, the customer shall pay an additional
charge of fifteen dollars ($15.00) or waive no charge on base amount before service shall be
restored. The customer is required to give 24-hours' advance notice, and must be present when
water service is turned on. The Department of Public Utilities must turn off service at the buffalo box
to avoid a monthly charge to the customer; turnoff inside the house does not apply.

(Ord. 95-23, 2-7-1995)


8-2C-8: - DEPOSIT:
1.

All new water/wastewater customers shall be required to make a deposit with the City to their utility
account prior to receiving any water/wastewater service. Upon application for service, all new
customers must indicate whether the service is being requested for property that is owned or rented.
A new customer is defined as a person who does not have an existing utility account in "good
standing" with the City of Naperville or a person who has had service reconnected after
disconnection due to delinquent utility bill payments.

2.

The new customer deposit shall be one hundred dollars ($100.00) for water/wastewater service or an
amount equal to two (2) months of estimated charges based upon historical usage at that location,
whichever is greater. For a new service location the minimum deposit shall be one hundred dollars
($100.00) for water/wastewater service or an amount estimated to represent two (2) months of
service if the estimate exceeds the minimum amounts. The finance department shall determine the
amount of the required deposit where an estimate is used.

3.

Utility deposits shall be credited to utility customers in "good standing" having had twenty-four (24)
consecutive months with a minimum of twenty-two (22) timely payments and no more than one
payment or draft having been returned for insufficient funds. Utility deposits made for service to
property identified to the City as rental or lease arrangements shall be held until account closure and
then credited to any delinquency before a refund is issued. Utility deposits credited shall be applied
to the customer's next bill following the 24th consecutive month of timely payments. No deposits to
current accounts shall be refunded directly to the customer until account closure.

4.

All utility deposits shall be held by the City in a separate interest bearing account. Interest shall be
credited to a customer's account annually on April 30. Interest shall be computed by adding the
federal funds rate in effect on the first day of each calendar month, as published in the "Wall Street
Journal," and by dividing that sum by twelve (12) months to arrive at an annual rate of interest.

(Ord. 92-173, 9-15-1992; Ord. 96-191, 11-5-1996; Ord. 97-45, 4-15-1997; Ord. No. 10-116, 2,
9-7-2010)
8-2C-9: - UNPAID CHARGES A LIEN:
1.

Lien Claim, Procedure: Charges for water and wastewater service shall be a lien upon the premises
as provided by statute. Whenever a bill for water and/or wastewater service remains unpaid sixty
(60) days after it has been rendered, the City Clerk may file with the recorder of DuPage County or
Will County a statement of lien claim. This statement shall contain the legal description of the
premises served, the amount of the unpaid bill, the date when the bill became delinquent, and a
notice that the City claims a lien for this amount, plus the recorder fees for filing the lien, as well as
for all charges for water and/or wastewater services provided subsequent to the period covered by
the bill.
If the consumer of water or wastewater services whose bill is unpaid is not the owner of the
premises, and the City Clerk has notice of this, then notice shall be mailed to the owner of the
premises, if his address is known to the clerk, whenever such bill remains unpaid for a period of sixty
(60) days after it has been rendered.

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2.

Foreclosure Of Lien: Property subject to a lien for unpaid water and/or wastewater charges shall be
sold for nonpayment of the same, and the proceeds of such sale shall be applied to pay the charges
after deducting costs and attorney fees. Such foreclosure shall be by bill in equity in the name of the
City.
The City Attorney is hereby authorized and directed to institute such proceedings in the name of the
City, in any court having jurisdiction over such matters, against any property for which the water
and/or wastewater bill has remained unpaid sixty (60) days after it has been rendered.

(Ord. 91-113, 7-2-1991)


8-2C-10: - WATER METERS:
1.

Meters Required: Before any premises to be served by City water are provided water, a water meter
shall be installed therein as required in Article A of this Chapter.

(Ord. 92-23, 2-18-1992)


2.

Testing Meters:
2.1. Upon receipt of a customer's written complaint that a City water meter is inaccurate, together
with payment of a fee of twenty-five dollars ($25.00) for meters one inch or smaller and eighty
dollars ($80.00) for all meters larger than one inch, the City shall:
2.1.1. Remove the customer's water meter and test it for accuracy;
2.1.2. Except, however, that two-inch or larger compound meters shall be tested in place.
2.2. If such testing determines that the meter does not conform to the American Water Works
Association (AWWA) standards, the meter shall be repaired or replaced and the testing fee shall
be returned to the customer.

(Ord. 97-45, 4-15-1997)


8-2C-11: - USE OF WATER FROM FIRE HYDRANTS:
1.

Use of water from fire hydrants except as authorized by the Department of Public Utilities is not
allowed. Except for Naperville Fire Department firefighting and flow testing, all fire hydrant usage will
be measured with a water meter affixed to a designated fire hydrant.

(Ord. 92-234, 12-15-1992)


2.

In special circumstances, portable water meters with proper backflow prevention devices attached
may be obtained from the Department of Public Utilities for use of water from fire hydrants upon
payment of a security deposit of five hundred dollars ($500.00) for a three-inch meter or one hundred
fifty dollars ($150.00) for a five-eighths inch by three-fourths inch (5/8" ") meter.
2.1. A portable water meter permit shall be valid only for thirty (30) days, after which time the
portable meter shall be returned by the customer to the Department of Public Utilities for meter
reading and inspection. At the end of each 30-day period, the Department will determine if the
permit is to be continued or canceled.
2.2. Monthly rental charges for portable meters shall be billed at the rate of thirty-six dollars and fifty
cents ($36.50) per month for a three-inch meter and three dollars and twenty-five cents ($3.25)
per month for a five-eighths inch by three-fourths inch (5/8 ") meter.
2.3. In addition to the monthly meter rental, minimum monthly charges for the volume of water used
shall be billed at the rate of ten dollars ($10.00) if less than five hundred thirty-five (535) cubic

Page 89

feet of water are used during the month. If more than five hundred thirty-five (535) cubic feet of
water are used during the month, volume charges shall be assessed in accordance with the
rates published in Subsection 8-2C-3.1 of this Article for commercial customers.
2.4. If the portable water meter is returned undamaged and in satisfactory working condition, the
security deposit will be refunded.
2.5. If, however, the portable meter or its assembly is lost or damaged in any way, the actual cost to
repair such damage shall be deducted from the deposit.
2.6. If the deposit amount is insufficient to cover the replacement cost of a lost meter or the cost to
repair a damaged meter, the customer shall be billed accordingly.
3.

Water use from water metering stations designated by the Department of Public Utilities may be
allowed upon application and the issuance of a permit by the Department.
3.1. Minimum monthly charges for the volume of water used from designated water metering
stations shall be billed at the rate of ten dollars ($10.00) if less than five hundred thirty-five (535)
cubic feet of water are used during the month.
3.2. If more than five hundred thirty-five (535) cubic feet of water are used during the month, volume
charges shall be assessed in accordance with the rates published in Subsection 8-2C-3.1 of this
Article for commercial customers.

(Ord. 97-45, 4-15-1997)


8-2C-12: - CONNECTION PERMITS, INFRASTRUCTURE AVAILABILITY CHARGE (IAC):
1.

Permit Required, Issuance: No service connection to the City's water system or wastewater system
shall be made before a permit is obtained as provided in this Section.
1.1. Application for all such permits shall be made and filed with the Director of the Department of
Community Development, on forms provided by the Director.
1.2. Permits for service connections shall be issued by the Director of the Department of Community
Development only after payment of all fees and the charges for such connections, as set forth in
this Section.

(Ord. 97-45, 4-15-1997)


2.

Records: The Director of Community Development shall keep in his office a complete record of all
such permits issued hereunder and the exact location of such connections made. He shall furnish to
the City Council, as often as requested, a complete statement of all such permits issued since his
last statement.

3.

Application Information: The Director of Community Development shall require the applicant to
furnish, in connection with the application for service connections, the plans of the building to be
served and such other information that he may require for the purpose of determining the amount of
charges for such connections in accordance with the schedule of charges hereinafter set forth.

4.

Permit Expiration: The permit shall be issued for a 90-day period, and after seventy-five (75) days
the Director of Community Development shall send notification of permit expiration date.

(Ord. 92-234, 12-15-1992)


5.

Infrastructure Availability Charges For Service Connections: The charge for each water service
connection and for each wastewater service connection shall be as herein set forth. The charge for
each water service connection shall be based upon the diameter of the water service pipe. The
charge for each wastewater service connection shall be based upon the diameter of the water

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service connection serving the same premises, regardless of the diameter of the wastewater service
connection tile or pipe.
INFRASTRUCTURE AVAILABILITY CHARGE

Diameter Of Water
Service Pipe

Water Service
Charge

Wastewater
Service Charge

1 inch

$945.00

$1,133.00

1 inch

1,365.00

1,640.00

1 inch

1,890.00

2,266.00

2 inch

3,024.00

3,626.00

3 inch

6,048.00

7,251.00

4 inch

9,450.00

11,330.00

6 inch

18,900.00

22,660.00

8 inch

30,240.00

36,256.00

Residential:

(Ord. 07-09, 1-16-2007)


6.

Charges Where Schedule Inapplicable: In the case of any application for a water service connection
permit or for a wastewater service connection permit to which the application of the schedule of
charges specified in Subsection 8-2C-12.5 of this Section is not definitely applicable, the City Council
shall determine the charges to be made in the particular situation.

7.

Charges For Preexisting Service: Where a new building is constructed or an existing building or
structure is altered or modified on a lot or tract to which water or wastewater service has been
previously provided, and the new construction, alteration, or addition requires a larger water or
wastewater service connection than the existing or previous service, no building permit shall be
issued for the new construction, alteration, or addition before the service applicant or customer pays
the incremental difference between the system development charge required for the previous
connection and the infrastructure availability charge for the newly required connection as specified in
this Section.

(Ord. 97-45, 4-15-1997)


8-2C-13: - ENFORCEMENT:

Page 91

When inspections on private property are necessary for purposes of enforcing the provisions of
this Title, the Director of the Department of Public Utilities, or his designee, shall attempt to
secure the permission of the owner or legal occupant of the property. If permission is refused, or
if the owner or occupant is unavailable, the Director of the Public Utilities Department, or his
designee, with the assistance of the City Attorney, shall apply to the appropriate court for the
issuance of an administrative search warrant.
(Ord. 92-234, 12-15-1992)
CHAPTER 3 - UTILITY SERVICE
SECTION:

FOOTNOTE(S):

--- (6) --This Ordinance shall be in full force and effect with respect to all customer use of the City's water or
wastewater systems from and after May 1, 1997, to be billed beginning June 1, 1997.

--- (7) --This Ordinance shall be in full force and effect with respect to all customer use of the City's water or
wastewater systems from and after May 1, 1997, to be billed beginning June 1, 1997.

8-3-1: - DISCONTINUANCE OF UTILITY SERVICE:


8-3-1-1: - NOTICE OF TERMINATION:

If the rates and charges for utility service, including all penalties, are not paid within fifteen (15)
days after the due date of the current bill, or, if the customer has been found in violation of any
of the rules and regulations of any utility provided for in this Title 8, the City may discontinue
such service after seven (7) days' notice to the user or consumer of the service, of the City's
intention to discontinue service. If the user or consumer is not the owner of the premises served,
said seven (7) days' notice shall also be given to the owner of the premises if his name and
address has previously been registered with the City Finance Department by such owner for the
purpose of receiving such notices. Notice of intent to disconnect shall be given to the customer
or an adult living at the premises and owner by telephone, personal delivery or first class U.S.
mail. The notice shall clearly state the number of days the account is in arrears and the balance
due including any penalty charges, or, the rule or regulation which is alleged to have been
violated, whichever is applicable; the name, title, address and phone number of the person to
contact for an informal resolution of the customer's complaints in cases of disputes concerning
the amount due or other problems with the account; the address and office hours of the utility
office in case the customer wants to informally resolve his complaint in person; and the fact that

Page 92

the customer is entitled to a hearing on his complaint before some authorized agent of the
appropriate utility department when and if the complaint cannot be informally resolved.
The City shall also have the right to disconnect or refuse service from any and all City utilities to any
customer or user with one or more installations if the bills for all City utilities are not paid at any one
installation, subject of course to the notice and procedural provisions required by this Section.

(Ord. 88-205, 10-17-1988)


8-3-1-2: - INFORMAL RESOLUTION:

If a customer or user calls, visits or writes the authorized representative mentioned in the notice,
complaining of an overcharge or other problems with the account, the authorized representative
shall do one or more of the following:
1.

Stay termination of service until the authorized representative renders a decision or all appeals are
exhausted, whichever is later. Provided, however, that the authorized representative shall render a
decision within ten (10) days from the date the customer or user called in his complaint or made his
complaint in person, or from the date of receipt of a customer's or user's written complaint.

2.

Conduct an investigation including, but not limited to, a meter check in the subject premises, check
utility billings for possible errors in computation of bill and check for leaks or illegal connections.

3.

Establish a written credit plan, as permitted by this policy, in cases of claimed financial difficulties.

(Ord. 78-90, 8-7-1978)


4.

If the authorized representative finds merit to the dispute, he can make an adjustment of the bill with
the customer or user with the approval of the City Finance Director.

(Ord. 97-45, 4-15-1997 [6])


If the authorized representative finds that the dispute as to an overcharge or other problem with the
account has no merit, he shall communicate this decision to the customer or user by certified mail, return
receipt requested, by personal delivery, or by posting on the premises to be disconnected. The notice of
the decision shall specify that if the account is not paid or the customer or user does not appeal the
decision, on or before five (5) days from the date of receipt of said notice, the utility service shall be
discontinued.

(Ord. 78-90, 8-7-1978)


8-3-1-3: - INFORMAL HEARING:

Any customer or user may request a hearing before the head of the appropriate utility department
or other properly authorized personnel in the following circumstances:
1.

Within seven (7) days from the date of receipt of any notice of termination of service. If the customer
or user is charged with a violation of the rules of the utility other than a dispute on the charges or
other problems with the account, the customer or user may only request a hearing as provided
herein. The informal resolution procedure described above is not available to any customer or user
which is charged with other violations of the utility's rules and regulations.

Page 93

2.

Within five (5) days after receipt of the notice of decision by the authorized representative under the
informal resolution procedure mentioned above.

The hearing date shall be scheduled during regular City business hours and for a date convenient to the
parties but no later than ten (10) days from the date of the request. The hearing date and time shall be
confirmed by the City utility in writing to the person requesting the hearing by first class U.S. mail. At such
hearing the customer or user shall have the right to be represented by counsel, to appear at the hearing
in person, to present evidence in his own behalf and to examine any evidence which the City utility might
introduce. The City utility is authorized to conduct its own investigation of the customer's or user's
complaint and to present any evidence to that effect at the hearing. Within five (5) days after the
conclusion of any hearing, the authorized person conducting the hearing will render a decision on the
basis of the evidence presented. Such decision shall be communicated to the customer or user by
certified mail, return receipt requested, by personal delivery, or by posting on the premises to be
disconnected. In case the decision is against the customer or user, the notice of the decision shall specify
that if the account is not paid, or the violation is not abated, on or before five (5) days from date of receipt
of notice, the utility service shall be discontinued.

(Ord. 78-90, 8-7-1978)


8-3-1-4: - CREDIT EXTENSION:

When a customer's or user's utility bills are in arrears because of claimed financial difficulties,
and the customer or user has not defaulted on a previous credit extension, and the City has not
granted a prior credit extension to the customer or user within the past twelve (12) months, a 90day credit extension shall be given to the customer or user, upon request to the authorized
representative, whereby the customer or user shall pay his monthly bill on the basis of a payment
schedule established by the Finance Department. This credit extension is to assist the customer or
user in updating their account to a current status and shall only be granted once every twelve (12)
months.
If a customer or user, however, defaults on this agreed-upon deferred payment schedule, all service bills
in arrears shall be immediately due and payable and no further credit extensions shall be granted that
customer or user. A new written notice as specified before shall be sent to the customer or user stating
the new service termination date.

(Ord. 96-191, 11-5-1996)


8-3-1-5: - REINSTATEMENT OF UTILITY SERVICE:

If utility service is discontinued because of nonpayment of utility bills, system development


charges, infrastructure availability charges, or because of violation of utility rules and
regulations, such services shall not be restored until all charges, costs, damages, and past due
utility bills, if any, have been paid to the Finance Department or the violation has been corrected,
and until the costs incurred in calling out personnel are paid according to the following schedule:
Electric
Monday through Friday, 8:00 a.m. to 4:30 p.m. .....$ 40.00
Monday through Friday, 4:31 p.m. to 12:00 a.m. ..... 105.00

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Saturday, 8:00 a.m. to 4:30 p.m. .....135.00


Sunday or holiday, 8:00 a.m. to 4:30 p.m. ..... 155.00
Water And Wastewater
Monday through Friday, 8:00 a.m. to 4:30 p.m. .....$35.00
Monday through Friday, 4:31 p.m. to 12:00 a.m. ..... 70.00
Saturday, 8:00 a.m. to 4:30 p.m. .....70.00
Sunday or holiday, 8:00 a.m. to 4:30 p.m. ..... 85.00

(Ord. 97-45, 4-15-1997 [7])


If any active customer or user has had utility service disconnected due to a delinquent utility bill(s) and the
customer has not paid the account current for reconnection within thirty (30) days, the City shall issue a
final bill for the account. In order to reinstate an account for which a final bill has been issued, the
customer or user shall pay all outstanding utility bills, the appropriate turn-on fee(s), and a new deposit(s)
pursuant to Section 8-1C-3 and/or Section 8-2C-8 of this Title.

(Ord. 96-191, 11-5-1996)


8-3-1-6: - TERMINATION OF ELECTRICAL SERVICE USED FOR SPACE HEATING:
1.

In General: If the electrical service is the only source of space heating to a dwelling unit, or if the
ability to operate the space heating facilities within the dwelling unit cannot be maintained without
electrical service and a restricted meter (one which will allow only minimum electric use) is not to be
installed, the following procedures shall be followed in cases of termination of electric services in
addition to those procedures provided above:

(Ord. 88-05, 1-4-1988)


1.1. The electric service may not be disconnected on any day when the National Weather Service
forecasts the temperature for the DuPage County Airport for the next twenty-four (24) hours to
be ninety degrees Fahrenheit (90F) or above, or to be thirty-two degrees Fahrenheit (32F) or
below, or on a day before a holiday or weekend when the weather is forecast to be ninety
degrees Fahrenheit (90F) or above, or to be thirty-two degrees Fahrenheit (32F) or below any
time before the next business day.

(Ord. 96-191, 11-5-1996)


1.2. Termination of service may be postponed for a period of thirty (30) days when the termination of
utility service would aggravate a serious existing illness of any person permanently residing at
the house. However, the illness must be certified in writing by a registered physician or the local
Board of Health, and within thirty (30) days the customer must enter into an agreement with the
City to pay the outstanding balance and keep current bills paid.
The doctor or Board of Health may call the City to inform them about the illness. Written
certification must be sent to the City within five (5) days. This certification must contain the
following information:
1.2.1. Name of the sick person;
1.2.2. Statement that the sick person is a resident of the house;

Page 95

1.2.3. The name, business address and telephone number of the doctor or Board of Health;
1.2.4. The kind of illness; and
1.2.5. The period of time during which termination of utility service will aggravate the illness.
This certification may be renewed for an additional thirty (30) days, or for a total of sixty (60)
days, by having the original doctor contact the City and certify that the condition still exists.
Failure to renew this certificate allows the City to begin disconnection procedures.
2.

Termination Of Service Between December 1 And March 31: If electrical service is the only source of
space heating to a dwelling unit, or if the ability to operate the space heating facilities within a
dwelling unit cannot be maintained without electrical service and a restricted meter is not to be
installed, the following procedures shall be followed in cases of termination of electric service
between December 1 and March 31, inclusive, in addition to those procedures provided above:
2.1. The City must notify the customer or an adult living at the premises that:
2.1.1. The account is past due and is subject to termination. This notification must be made by
telephone, personal visit, or first class mail;
2.1.2. The customer can avoid termination by entering into a deferred payment agreement for
the payment of past due bills if the customer or user has not defaulted on a previous
agreement;
2.1.3. The customer should apply for any available assistance from governmental or private
agencies in the payment of bills for utility service. The City shall provide a list of these
agencies to the customer.
2.2. The City may not terminate service for at least six (6) business days after the notification to
allow the customer time to arrange a deferred payment agreement and to contact an agency to
seek assistance.
2.3. Customers who can demonstrate that their applications for an energy assistance program have
been approved may request that the amount of energy assistance be deducted and set aside
from the amount past due on which they make deferred payment arrangements.
2.4. Under this program, the City is not obligated to contact a customer more than once during the
period from December 1 through March 31. Customers who default on deferred payment
agreements established during this period are subject to termination under the termination rules
in Subsection 8-3-1-6.1 of this Section.
2.5. The utility must send an insert with each termination notice during this time period unless the
customer has defaulted on a deferred payment arrangement established under this Chapter.
This insert must explain the rules and give a phone number at which the customer can obtain
more information from the City.

(Ord. 88-05, 1-4-1988)

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