GLENDA STOLDT

stoldtglenda@gmail.com www.linkedin.com/in/glendastoldt
EXECUTIVE ASSISTANT, TECHNICAL WRITER, PROJECT COORDINATOR,
and BUSINESS PROCESS ANALYST
PROFESSIONAL SUMMARY
Over 15 years of business experience supporting C-Level executives and other management level staff to
perform diversified and advanced administrative functions and other related services; including, project
management, business process analysis and technical and creative writing.
CORE COMPETENCIES
Meeting the needs of an organization through sound judgment in decision making; trusted to use discretion in
regard to confidential and sensitive information; excellent verbal and written communication skills; time
management; leadership; Microsoft Word, Excel, PowerPoint, Publisher, Visio, SharePoint, Outlook and
Google Applications; meeting management; superior customer relations; SharePoint development; Web
content development; contract administration; requirements tracking; risk mitigation; creative problem solving;
willingness to learn; highly organized; self-motivated; flexible and adaptable.
EXPERIENCE
EXECUTIVE ASSISTANT

Trusted liaison with Board of Directors, executives, customers and vendors

Drafted and disseminated executive communications and correspondence
Managed meeting schedules, travel and prepared expense reports
Prepared memos and correspondence for dissemination
Conducted research, compiled data, and prepared reports for consideration and presentation by
executives, committees and boards of directors
Responsible for meeting preparation to include informational meeting packets with agendas and
catering, attended meetings to record minutes, then transcribed and distributed minutes of meetings to
stakeholders
Created marketing materials and wrote content for brochures and advertising
Answered phone calls and directed calls to appropriate personnel
Edited website content
Gathered data and published metrics and other graphical financial reports
Managed capital and operations budgeting process
Responsible for strategic planning project tracking and reporting
Managed contracts, contract database and hard copy files
Created PowerPoint presentations for strategic planning sessions, Board of Directors meetings and
employee forums
Designed, wrote and published newsletters
Maintained online presence (website)
Intranet design, implementation and administration (SharePoint)

TECHNICAL WRITER and BUSINESS PROCESS ANALYST

Developed and implemented a project artifact archiving system and wrote annual research and
development narratives that contributed significantly to Sages $2 million R&D Tax Credit several years
running
Worked with a team of experts to develop, write and edit award winning hard copy and online user
documentation, and online Help
Wrote the Software Development Life Cycle and processes and procedures that were adopted by other
business development teams

GLENDA STOLDT
EXPERIENCE (CONT.)
PROJECT MANAGEMENT

Managed diverse, cross-functional release assessment and launch teams for multiple, concurrent
product releases
Released 6 products within 18 months, one of which was delivered a month early and brought in $300
thousand in revenue within 3 months (more than any other product release)
Championed change to meet the needs of the organization by developing and implementing a cross
product line project schedule strategy that included risk mitigation and resolution
Improved the culture of the project teams by restructuring meetings, encouraging cohesiveness through
open communication, and emphasizing the importance of each team members ability to creatively
solve problems
Created and implemented a database and corresponding written process for entering and tracking
project requirements
Responsible for analysis report preparation, including charts that helped management determine where
resources were needed the most, which products to expand, and how to improve customer satisfaction
Managed partner and customer external software test programs for multiple, concurrent product
releases
EMPLOYMENT HISTORY
June, 2014 March, 2015

Temporary Work Assignments

Orange County, California

January, 2012 April, 2014

Niobrara Health & Life Center

Executive Assistant to the CEO

August, 2011 January, 2012

Contract Services
Lusk Herald
Contributing Reporter
Contract Services
Ayn Rand Institute
Project Manager

January, 2011 March, 2011

Contract Services
Mortgage Outreach Services
Business Process Analyst

February, 2011 August, 2010

January, 2000 December, 2008

Sage Software
Project Manager and Technical Writer
EDUCATION

California State University, Fullerton Certificate in Technical Writing

University of California, Irvine Certificate in Software Development Engineering