Académique Documents
Professionnel Documents
Culture Documents
10 (OCTOBER)
ISSN 2231-1009
A Monthly Double-Blind Peer Reviewed (Refereed/Juried) Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at:
Ulrich's Periodicals Directory , ProQuest, U.S.A., EBSCO Publishing, U.S.A., Cabells Directories of Publishing Opportunities, U.S.A.,
Open J-Gage, India [link of the same is duly available at Inflibnet of University Grants Commission (U.G.C.)],
Index Copernicus Publishers Panel, Polandwith IC Value of 5.09 &number of libraries all around the world.
Circulated all over the world & Google has verified that scholars of more than 2840 Cities in 164 countries/territories are visiting our journal on regular basis.
Ground Floor, Building No. 1041-C-1, Devi Bhawan Bazar, JAGADHRI 135 003, Yamunanagar, Haryana, INDIA
http://ijrcm.org.in/
ISSN 2231-1009
CONTENTS
Sr.
No.
1. LAGUNA INDUSTRIES CORPORATE SOCIAL RESPONSIBILITY (CSR) PROGRAMS: LAGUNA INTERNATIONAL INDUSTRIAL PARK,
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
PHILIPPINES
DR. ANTONIO D. YANGO, DR. PEDRITO JOSE V. BERMUDO, DR. NONET AMA CUY, DR. MA. LINDIE D. MASALINTO & DR. LEONOR N. TIU
MAPPING THE INTELLECTUAL STRUCTURE OF HUMAN RESOURCES
CHIN-HSIU TAI, CHE-WEI LEE & YUAN-DUEN LEE
ROLE OF COMPETENCE DEVELOPMENT FOR ENHANCEMENT OF TECHNICAL SKILL WITH SPECIFIC REFERENCE TO BHILAI STEEL PLANT
JAI PRAKASH PANDEY & SANJAY GUHA
EFFECTIVE SUPPLY CHAIN MANAGEMENT THROUGH SAP
KURUGANTY SEETHA RAM BABU & A. V. SATYANARAYANA RAO
CONVERSATION OF INNOVATION IN BUSINESS: INDIAN INDUSTRY CASE STUDY
DR. SURESH TULSHIRAM SALUNKE & SHWETA SURESH TULSHIRAM SALUNKE
CRYPTOGRAPHY: THE ESSENTIAL PART OF MODERN ERA
CHARU JAIN
EMPLOYEE PRODUCTIVITY MANAGEMENT SYSTEM ADOPTED BY THE HOSPITALITY INDUSTRY IN INDIA
MILIND A. PESHAVE & DR. RAJASHREE GUJARATHI
AN EMPIRICAL STUDY ON AWARENESS LEVELS OF CORPORATE SOCIAL RESPONSIBILITY WITH A SPECIAL REFERENCE TO FORD
FOUNDATION
V.PRATHIBA & DR. S. V. RAMANA
AN EMPIRICAL STUDY ON WEAK-FORM OF MARKET EFFICIENCY OF BSE BANKEX STOCKS
ASHA NADIG & DR. B. SHIVARAJ
A SURVEY ON AUTOMATIC QUESTION-ANSWERING TECHNIQUES
M. MAMATHA, D.KAVITHA & T.SWATHI
MICRO SMALL &MEDIUM ENTERPRISES COMPETING IN GLOBAL BUSINESS ENVIRONMENT: A CASE OF INDIA
DR. D.LALITHA RANI & K.SANKARA RAO
A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) THROUGH E-BANKING
DR. BADIUDDIN AHMED & RIAZUDDIN AHMED
FINANCIAL LEVERAGE AND ITS IMPACT ON STOCK RETURN
DR. KUSHALAPPA. S, VIJENDRA SHENOY. H & DR. P. PAKKEERAPPA
WEB SESSION CLASSES: PERFORMANCE METRICS FOR BUSINESS LOGIC ISSUES IN N-TIER AND MVC ARCHITECTURE
ASHOK KUMAR, MANISHA JAILIA & MANISHA GARHWAL
THE STUDY OF PROBLEMS FACED BY COMMERCE STREAM STUDENTS OPTING FOR COMPUTER EDUCATION
PRATIBHA GUPTA & RISHI RAJ BALWARIA
AN EVALUATION OF ETHICS IN INSURANCE SECTOR
DR. BADIUDDIN AHMED, SYED HAMID MOHIUDDIN QUADRI & MOHAMMED ABDUL LATEEF
COMPARATIVE STUDY OF ADVERTISING MEDIA EFFECTIVENESS IN NAVSARI CITY
ZAKIRHUSEN PATEL & MIHIR SONI
DHARMA ENSURING WELFARE & TRANSPARENCY IN CORPORATE GOVERNANCE
GEETU SHARMA
A STUDY ON VALUE GENERATION IN LEVERAGED BUTOUTS
SURESH A.S
DOES THE OWNERSHIP MAKE A DIFFERENCE IN PERFORMANCE?: AN ASSESSMENT ON PUBLIC AND PRIVATE INSURERS IN INDIA
SANGEETHA R
REASSESS OF CAPITAL STRUCTURE THEORIES
RAJIB DATTA, TASNIM UDDIN CHOWDHURY & HARADHAN KUMAR MOHAJAN
A STUDY OF ICT APPLICATION IN THE LIBRARIES AT THE TERTIAL LEVEL IN SIKKIM
NEERAJ KUMAR & AJAY KUMAR PANDEY
THE INTERPLAY OF ORGANIZATIONAL DYNAMICS ON CORPORATE GOVERNANCE IN THE FACE OF A PERFORMANCE CONTRACTING IN
KENYA
PRISCA BITTTOK & DR. OTIENO MOSES
WHAT DOES SUSTAINABLE DEVELOPMENT REALLY MEANS? - A STUDY ON DIFFERENT DIMENSIONS OF SUSTAINABILITY
BASHEER. M
GREEN AUDIT: NEXT GENERATION'S HOPE
DR. S. K. JHA
AN ANALYTICAL STUDY FOR FINANCIAL MANAGEMENT OF FLAT GLASS INDUSTRIES IN INDIA
SHAILENDRA SAXENA
SECURITY ISSUES IN DBMS
GEETIKA
A STUDY OF MOTIVATIONAL FACTORS FOR THE EMPLOYEES OF A POULTRY INDUSTRY
SHANKAR K. JHA
AN ANALYSIS OF WORKING CAPITAL MANAGEMENT EFFICIENCY IN INDIAN TEXTILE INDUSTRY
OMID SHARIFI
AN ANALYSIS OF INCOME AND EXPENDITURES OF TAMIL NADU BASED PRIVATE SECTOR BANKS IN INDIA
M. ANBALAGAN & M. GURUSAMY
Page
No.
9
14
17
23
26
29
38
43
47
50
56
59
67
74
81
85
90
94
97
102
107
110
114
117
122
129
131
135
141
148
http://ijrcm.org.in/
ii
ISSN 2231-1009
CHIEF PATRON
PROF. K. K. AGGARWAL
Chairman, Malaviya National Institute of Technology, Jaipur
(An institute of National Importance & fully funded by Ministry of Human Resource Development, Government of India)
FOUNDER PATRON
LATE SH. RAM BHAJAN AGGARWAL
Former State Minister for Home & Tourism, Government of Haryana
Former Vice-President, Dadri Education Society, Charkhi Dadri
Former President, Chinar Syntex Ltd. (Textile Mills), Bhiwani
COCO-ORDINATOR
DR. SAMBHAV GARG
Faculty, Shree Ram Institute of Business & Management, Urjani
ADVISORS
DR. PRIYA RANJAN TRIVEDI
Chancellor, The Global Open University, Nagaland
PROF. S. L. MAHANDRU
Principal (Retd.), MaharajaAgrasenCollege, Jagadhri
EDITOR
PROF. R. K. SHARMA
Professor, Bharti Vidyapeeth University Institute of Management & Research, New Delhi
PROF. H. R. SHARMA
Director, Chhatarpati Shivaji Institute of Technology, Durg, C.G.
PROF. R. K. CHOUDHARY
Director, Asia Pacific Institute of Information Technology, Panipat
http://ijrcm.org.in/
iii
ISSN 2231-1009
DR. SAMBHAVNA
Faculty, I.I.T.M., Delhi
DR. BHAVET
Faculty, Shree Ram Institute of Business & Management, Urjani
ASSOCIATE EDITORS
PROF. ABHAY BANSAL
Head, Department of Information Technology, Amity School of Engineering & Technology, Amity University, Noida
ASHISH CHOPRA
Sr. Lecturer, Doon Valley Institute of Engineering & Technology, Karnal
TECHNICAL ADVISOR
AMITA
Faculty, Government M. S., Mohali
FINANCIAL ADVISORS
DICKIN GOYAL
Advocate & Tax Adviser, Panchkula
NEENA
Investment Consultant, Chambaghat, Solan, Himachal Pradesh
LEGAL ADVISORS
JITENDER S. CHAHAL
Advocate, Punjab & Haryana High Court, Chandigarh U.T.
SUPERINTENDENT
SURENDER KUMAR POONIA
http://ijrcm.org.in/
iv
ISSN 2231-1009
MANUSCRIPT TITLE: The title of the paper should be in a 12 point Calibri Font. It should be bold typed, centered and fully capitalised.
3.
AUTHOR NAME (S) & AFFILIATIONS: The author (s) full name, designation, affiliation (s), address, mobile/landline numbers, and email/alternate email
address should be in italic & 11-point Calibri Font. It must be centered underneath the title.
4.
ABSTRACT: Abstract should be in fully italicized text, not exceeding 250 words. The abstract must be informative and explain the background, aims, methods,
results & conclusion in a single para. Abbreviations must be mentioned in full.
http://ijrcm.org.in/
ISSN 2231-1009
5.
KEYWORDS: Abstract must be followed by a list of keywords, subject to the maximum of five. These should be arranged in alphabetic order separated by
commas and full stops at the end.
6.
MANUSCRIPT: Manuscript must be in BRITISH ENGLISH prepared on a standard A4 size PORTRAIT SETTING PAPER. It must be prepared on a single space and
single column with 1 margin set for top, bottom, left and right. It should be typed in 8 point Calibri Font with page numbers at the bottom and centre of every
page. It should be free from grammatical, spelling and punctuation errors and must be thoroughly edited.
7.
HEADINGS: All the headings should be in a 10 point Calibri Font. These must be bold-faced, aligned left and fully capitalised. Leave a blank line before each
heading.
8.
SUB-HEADINGS: All the sub-headings should be in a 8 point Calibri Font. These must be bold-faced, aligned left and fully capitalised.
9.
MAIN TEXT: The main text should follow the following sequence:
INTRODUCTION
REVIEW OF LITERATURE
NEED/IMPORTANCE OF THE STUDY
STATEMENT OF THE PROBLEM
OBJECTIVES
HYPOTHESES
RESEARCH METHODOLOGY
RESULTS & DISCUSSION
FINDINGS
RECOMMENDATIONS/SUGGESTIONS
CONCLUSIONS
SCOPE FOR FURTHER RESEARCH
ACKNOWLEDGMENTS
REFERENCES
APPENDIX/ANNEXURE
It should be in a 8 point Calibri Font, single spaced and justified. The manuscript should preferably not exceed 5000 WORDS.
10.
FIGURES &TABLES: These should be simple, crystal clear, centered, separately numbered &self explained, and titles must be above the table/figure. Sources of
data should be mentioned below the table/figure. It should be ensured that the tables/figures are referred to from the main text.
11.
EQUATIONS:These should be consecutively numbered in parentheses, horizontally centered with equation number placed at the right.
12.
REFERENCES: The list of all references should be alphabetically arranged. The author (s) should mention only the actually utilised references in the preparation
of manuscript and they are supposed to follow Harvard Style of Referencing. The author (s) are supposed to follow the references as per the following:
All works cited in the text (including sources for tables and figures) should be listed alphabetically.
Use (ed.) for one editor, and (ed.s) for multiple editors.
When listing two or more works by one author, use --- (20xx), such as after Kohl (1997), use --- (2001), etc, in chronologically ascending order.
Indicate (opening and closing) page numbers for articles in journals and for chapters in books.
The title of books and journals should be in italics. Double quotation marks are used for titles of journal articles, book chapters, dissertations, reports, working
papers, unpublished material, etc.
For titles in a language other than English, provide an English translation in parentheses.
The location of endnotes within the text should be indicated by superscript numbers.
PLEASE USE THE FOLLOWING FOR STYLE AND PUNCTUATION IN REFERENCES:
BOOKS
Bowersox, Donald J., Closs, David J., (1996), "Logistical Management." Tata McGraw, Hill, New Delhi.
Hunker, H.L. and A.J. Wright (1963), "Factors of Industrial Location in Ohio" Ohio State University, Nigeria.
CONTRIBUTIONS TO BOOKS
Sharma T., Kwatra, G. (2008) Effectiveness of Social Advertising: A Study of Selected Campaigns, Corporate Social Responsibility, Edited by David Crowther &
Nicholas Capaldi, Ashgate Research Companion to Corporate Social Responsibility, Chapter 15, pp 287-303.
JOURNAL AND OTHER ARTICLES
Schemenner, R.W., Huber, J.C. and Cook, R.L. (1987), "Geographic Differences and the Location of New Manufacturing Facilities," Journal of Urban Economics,
Vol. 21, No. 1, pp. 83-104.
CONFERENCE PAPERS
Garg, Sambhav (2011): "Business Ethics" Paper presented at the Annual International Conference for the All India Management Association, New Delhi, India,
1922 June.
UNPUBLISHED DISSERTATIONS AND THESES
Kumar S. (2011): "Customer Value: A Comparative Study of Rural and Urban Customers," Thesis, Kurukshetra University, Kurukshetra.
ONLINE RESOURCES
Always indicate the date that the source was accessed, as online resources are frequently updated or removed.
WEBSITES
Garg, Bhavet (2011): Towards a New Natural Gas Policy, Political Weekly, Viewed on January 01, 2012 http://epw.in/user/viewabstract.jsp
http://ijrcm.org.in/
vi
ISSN 2231-1009
KEYWORDS
motiovation, poultry industry.
INTRODUCTION
MOTIVATION
he term motivation was originally derived from the Latin word movere which means to move (straub, 1999). However, this one word is obviously an
inadequate definition for our purposes here. Hence, motivation can be defined as the process that account for an individuals intensity, direction and
persistence of effort toward attaining a goal (Robbins, 2002).
Motivation is the key to organizational effectiveness. Managers in general has to get the work done through others. These others are human assets or
resources. Human resources are the total knowledge, skill talents and creative abilities motivating means stimulating all the above assets for the best possible
use for accomplishing the organizational objectives (Nirmal, 2001).
Significance of motivation:
The importance of motivation is heightened by the fact that every human right from the childhood craves for motivation. Just take the case of a child making its
first step. When his loved one stretches out the hand he is motivated to take small steps to reach the target. Thus knowingly or unknowingly motivation has
been playing a significant role in our lives over the years (Richard and Lyman, 1979).
The basic definition of a manager is a person who gets things done through others. But for the success of modern business, this definition has to be modified to,
a person who gets things done through others by maintaining their satisfaction level. This is indeed a very difficult task and here comes the role of motivation.
(Thad, 2001)
MOTIVATIONAL FACTORS
This brings us to the question as to what are motivational factors. Several theories have been formed over the years to indicate these factors. But the factors
vary to some extent from one organization to another. In this study the researcher has tried to collect data from the three categories of employees managers
and office staff to see what motivates each category. This was done by considering around twenty-five motivational factors described in a questionnaire having
about 150 questions.
MOTIVATIONAL FACTORS
Twenty factors have been considered in the questionnaire along with sub-factors to being out the motivational aspects of the employees. These factors are:
1. Training and Development;
2. Learning opportunities;
3. Team work;
4. Compensation;
5. Growth;
6. Goal;
7. Recognition for good work done;
8. Rewards;
9. Job security and welfare;
10. Change;
11. Relational;
12. Team Work;
13. Work;
14. Feed Back
http://ijrcm.org.in/
131
ISSN 2231-1009
METHODOLOGY
The sampling method adopted is proportionate stratified random sampling where data was obtained from 25% of the total managers (31), and office staff (70)
adding to a total of one hundred one employees. The questionnaire followed the facts five point rating scale. The analytical tools are the arithmetic mean and
the cross tabulations.
http://ijrcm.org.in/
132
ISSN 2231-1009
FINDINGS
From the above tables several findings are brought out in relation to each twenty five motivational factors and the fringes and benefits as described below:
ADMINISTRATIVE POLICIES
Office staff are more happy with the administrative policies when compared to that of the managers.
CHANGE
Both the managers and the office staff are dissatisfied in their opinion concerning the change in the organization.
GOALS
Majority of the employees in both the categories are neutral in their opinion concerning the specificity of the goals and the challenging targets.
Only about 65% of the managers are satisfied with the status of their position. Whereas more than 80% of the office staff are satisfied with the status.
Managers are very much satisfied with the respect they obtain from the organization whereas office staff are not very much satisfied.
All the managers and most of the office-staff feel they are capable of advancing further in their carriers.
Both the categories of employees are not much satisfied with the creativity and self-fulfillment.
TEAM WORK
Majority of both categories of employees feel there exists adequate team work in the organization.
COMPENSATION
The Percentage of office staff who are satisfied with the compensation is much higher than that compared to managers.
REWARDS
Almost all managers and half of the office staff are dissatisfied with the promotion provided.
Managers are not much satisfied regarding the learning opportunities provided to them when compared to the office staff.
TRAINING
Both the managers and the office staff are happy with the training and development provided especially, induction and job related training.
RELATION
Majority of the managers and the office staff are happy with the relation existing between the customers and the office staff. But the managers are more
satisfied when compared to that of the office staff.
Concerning relation existing with the co-workers, office staffs are more satisfied when compared to that of the managers.
WORK
Majority of the managers and the office staff are satisfied with the work environment in the organization.
Majority of the managers and the office staff are neutral in their opinion regarding work environment and freedom of work.
JOB SECURITY AND WELFARE
Most of the managers and the office staff are not satisfied with the job security and welfare they obtained in the organization.
FEED BACK
Majority of the managers feel that no regular feed back exists among themselves and from the customers.
Both the managers and the office staff are happy with the feed back obtained from others.
FRINGES AND BENEFITS
Managers and the office staff are provide with petrol allowances, Bonus and Employees provident fund.
Half the managers get loans for the purchase of vehicles and house but majority of the office staff do not get it.
Free or subsidized lunch are not being provided to neither of the categories.
RECOMMENDATIONS
The following recommendations are given based on the findings obtained from the study.
ADMINISTRATIVE POLICIES:
Managers should be involved in the selection criteria in selection the employees of his own Department/Branch.
CHANGE
Variations could be provided in terms of job rotation to the office staff in their own levels.
Exposure to different branches/departments. Could be provided for some time to the employees.
National Wise seminars and meetings could be help for the employees so that they get more exposure.
GOALS
Each branch could be considered as an intact work group and weekly meetings could be conducted where common goals could be taken and frequent
review of these goals occurs.
GROWTH
Target related awards and specific awards like the Best Department/Branch could be considered for managers to improve their status.
Frequent evaluation of performance of office staff could be done and adequate recognition could be provided to boost their morale and henceforth
distinguish from the performer and the non-performer.
Specific training programmes to aid creativity and personality development could be organized to improve their career growth in the organization.
TEAM WORK AND RELATIONS
Facilities could be provided for interaction with other employees like frequent get together and seminars.
COMPENSATION
Monetary incentives and increments have to be provided to all levels of employees based on the cost of living and the industrial standards available.
LEARNING OPPORTUNITIES
Managers could be sent personality development programmes and nations wide seminars which would provided them more exposure. They could also be
given frequent transfer to other branches so that they could mingle with new faces and get to know what is happening in other branches. This would help
them in better decision-making.
Opportunities could be provided for the managers where they could pursue their higher studies along with their jobs.
TRAINING
Training should be provided for stress management and psychologically motivating aspects.
http://ijrcm.org.in/
133
ISSN 2231-1009
Recreational activities could be provided to the employees like television sets, soft music in the background to bring down the stress filled atmosphere in
the organization.
FEED BACK
360 degree performance appraisal system could be introduced in the organization where feedback can be exchanged among all categories of employees.
A grievance cell could be formed where employees could freely tell their grievances problems and complaints. Regular job satisfaction surveys, attitude
surveys and surveys to find the morale of the employees should be conducted.
FRINGES AND BENEFITS
Leave facilities for office staff could be improved by providing them options like leave travel concessions.
CONCLUSION
The study reveals that the employees are satisfied with team work, relation existing among the various levels of employees, training and development, feedback
and work environment. Employees are neutral in their opinion concerning the growth aspects, rewards, goals, change, administrative policies, job security and
welfare. Employees are very much dissatisfied with the Reward-Promotion they got in the organization.
Hence it is concluded from the study that the employees could be motivated by providing the factors relating to Promotion, Welfare, Job security, Change,
Recognition for good work, Personal growth and development.
REFERENCES
1.
2.
3.
4.
5.
6.
7.
Green B. Thad.(2001) Motivation Management 1st ed. Jaico publishing House, Mumbai.
Herzberg, F.Bernard Mausner, and Barbara Synderman (1959), The Motivation to wor, John Wiley and Sons, PP80
Prof.Singh Nirmal(2001), Organizational Behaviour-concepts, theory and practices, 1st ed. Deep publishing pvt. Ltd. New Delhi.
Robbins.P.Stephen (2002), Organizational Behaviour 3rd eds. Pearson education, New Delhi PP48 (1999)
Straub.T.Joseph. The art of Motivating and Leading people 1st ed. Velocity Business Publishing Inc. New Delhi.
Stress M. Richard & Porter, W.Lyman (1979), Motivation in Organization 2nd ed. McGraw Hill International Book Company.
Viteles, Morris S. (1953), Motivation and morale in Industry, W.W.Norton & Co. New York, PP.73
http://ijrcm.org.in/
134
ISSN 2231-1009
At the very outset, International Journal of Research in Computer Application and Management (IJRCM)
acknowledges & appreciates your efforts in showing interest in our present issue under your kind perusal.
I would like to request you tosupply your critical comments and suggestions about the material published
in this issue as well as on the journal as a whole, on our E-mailinfoijrcm@gmail.com for further
improvements in the interest of research.
If youhave any queries please feel free to contact us on our E-mail infoijrcm@gmail.com.
I am sure that your feedback and deliberations would make future issues better a result of our joint
effort.
Academically yours
Sd/Co-ordinator
http://ijrcm.org.in/
135
ISSN 2231-1009
http://ijrcm.org.in/
II