MODUS ASSOCIATES

Resource Guide

Intranet Strategy and

Design Resources
The know-how you need to create and manage a world-class intranet
Updated December 2012

Intranet Design Resources

The know-how you need to create and manage a world-class intranet

Introduction
By virtue of their behind the firewall nature, intranet best practices can be difficult to learn outside
of your organization what to do, what not to do, or just getting advice from someone who has
been through the process. Thankfully, as intranets have grown in importance, so have the quantity
and quality of resources available to managers and designers. Here is a sampling to get you
started.

Books
A search for intranet books on Amazon.com will return over a hundred titles. Here are a few that
weve found useful.

Staff Favorites

What Every Intranet Team Should Know

by James Robertson (Step Two Designs)

Proven Portals
by Dan Sullivan (Addison Wesley)

The Human Side of Intranets: Content, Style and Politics

by Koehler, Dupper, Scaff, Reitberger and Paxson (St. Lucie Press)

Information Dashboard Design

by Stephen Few (OReilly)

Intranet Strategy and Management

Information Dashboard
Design

by Stephen Musselwhite (Ark Group)

Implementing an Effective Intranet Strategy

by Joanna Goodman (Ark Group)

The Digital Workplace: How Technology is Liberating Work

by Paul Miller (Dog Ear Publishing)

Research Reports
Intranet Design Annual: Years 10 Best Intranets
by the Nielsen Norman Group. Published annually.
www.nngroup.com/reports/intranet/design

Intranet Design Resources

Modus Associates, LLC www.modusassociates.com

Intranet Design Annual:

Years 10 Best Intranets

Intranet Usability Guidelines

by the Nielsen Norman Group
http://www.nngroup.com/reports/intranet-usability-guidelines/

Staff Favorites

Intranet Information Architecture

by the Nielsen Norman Group
http://www.nngroup.com/reports/intranet-information-architecture-design-methods/

Intranet Portals: Experiences from Real-Life Projects

by the Nielsen Norman Group
http://www.nngroup.com/reports/intranet-portals-experiences-real-life-projects/

Improving Intranet Search

by Step Two Designs (2006)
www.steptwo.com.au/products/search/index.html

Step Twos Intranet

Roadmap

Staff Directories: Designing and Implementing an Effective Online Staff Directory

by Step Two Designs
www.steptwo.com.au/products/staffdirectories/index.html

Intranet Roadmap
by Step Two Designs
An excellent methodology that describes the activities required to develop (or redevelop) an intranet.
www.steptwo.com.au/products/roadmap/index.html

Enterprise 2.0: Social Software and Intranets

by Nielsen Norman Group
www.nngroup.com/reports/intranet/social

Digital Workplace Trends Report

by Jane McConnell. Published annually.
www.digital-workplace-trends.com

Intranets: Enterprise
Strategies and Solutions

Intranet Review Toolkit

A free, easy-to-use tool for assessing the strengths and weaknesses of your intranet.
www.intranetreviewtoolkit.org

Periodicals
Intranets: Enterprise Strategies and Solutions
A bi-monthly industry newsletter for intranet strategists and managers.
www.intranetstoday.com

Intranet Design Resources

Modus Associates, LLC www.modusassociates.com

Toby Wards Intranet

Blog

Websites + Blogs

Staff Favorites

Toby Wards Intranet Blog

www.intranetblog.com

Intranet Insider
www.intranetinsider.com

Column Two: News and Opinions on All Things Intranet and CM

http://www.steptwo.com.au/columntwo

Day Alexander Consulting Intranet Design Resources

http://www.deyalexander.com.au/resources/uxd/intranets.html

Intranetizen
Features a good list of blogs and events.
http://intranetizen.com

Usability Professionals
Association

Online Training
Fundamentals of a Successful Intranet
http://www.steptwo.com.au/products/intranet-course

LinkedIn Groups
Worldwide Intranet Challenge

Intranet Professionals

Conferences
Usability Week Conference (Annual)
http://www.nngroup.com/events

KM World & Intranets Conference (Annual)

http://www.kmworld.com/conference

Intranet Design Resources

Modus Associates, LLC www.modusassociates.com

Organizations
Intranet Benchmarking Forum
www.ibforum.com

Internet Strategy Forum

www.internetstrategyforum.org

User Experience Professionals Association

www.usabilityprofessionals.org

Digital Analytics Association

www.digitalanalyticsassociation.com

Intranet Design Resources

Modus Associates, LLC www.modusassociates.com

About Modus Associates

Modus Associates is an award-winning Internet consultancy that helps global brand leaders
and visionary start-ups to profit and lead in the digital age. Clients include NBC Universal,
SIRIUS Satellite Radio, Wyndham Hotel Group, Sony Corporation, Coldwell Banker Real Estate
Corporation and Comcast. Modus Associates is located in New York City and on the web at
www.modusassociates.com.
Contact Us
Modus Associates
37 West 20th Street, Suite 304
New York, NY 10011
Tel: 212-255-6768
Fax: 212-255-6264
info@modusassociates.com
www.modusassociates.com

Intranet Design Resources

Modus Associates, LLC www.modusassociates.com