Académique Documents
Professionnel Documents
Culture Documents
SPRING 2015
The process of developing a strategic human resources management (HRM) plan allows businesses of
any size to better understand the human resources available to them, determine what human resources
they will need, decide how to best use the human resources at their disposal, and develop a system to
ensure human resources needs are sufficiently covered.
1. Identify both opportunities and problems that can affect your HRM plan. Consider the business
environment, upcoming projects, potential drops in revenue, and anything else that may affect how many
employees youll need and be able to hire.
2. Consider your current and future demand for human resources. Look at the quantity of employees you
will need as well as the job functions theyll have to perform. Finding a concrete number is nearly
impossible, but estimating projected human resource needs will help you create a more effective HRM
plan. If necessary, provide online training opportunities to ready employees to step into positions with
more responsibility.
3. Analyze the human resources you have available. Look at the strengths and skills of current employees,
as well as their weaknesses. This will help you to better place each employee in a position to achieve their
best and avoid problems that might arise when an employee is put into a position for which he has no
aptitude. Consider your business environment, space and company culture as well to see how you can
best use all of the available resources you have on hand.
4. Create a plan to mesh the demand for human resources with the human resources you have available. If
the demand is greater than the supply, youll need to determine how to fill that gap and find the additional
resources you need. This may mean authorizing overtime hours, using contract or temporary workers, or
hiring new employees. If you have more employees than you need, youll have to look for options to help
you reduce the workforce in some way. This might involve early retirements, layoffs or even
terminations.
Developing a strategic human resources management plan will help you more effectively and efficiently
meet the needs your business has for qualified employees who can fulfill their job functions successfully.
If youre struggling with your HRM plan, there are eLearning opportunities available to help you improve
your skills and create a better plan.
Develop your action plan around the critical issues. Set targets and dates for the accomplishment of the
key objectives.
Step 7: Implementation and evaluation of the action plans
The ultimate purpose of developing a human resource strategy is to ensure that the objectives set are
mutually supportive so that the reward and payment systems are integrated with employee training and
career development plans.
There is very little value or benefit in training people only to then frustrate them through a failure to
provide ample career and development opportunities.
Responsible for keeping inventory of all office supplies and placing orders for replenishment is needed.
Records minutes at various meetings and archives them accordingly.
Performs all other related duties as assigned.
Requirements:
High school diploma/GED
3+ years of administrative support experience with increasing responsibility required
Microsoft Word: Mail merge and know how to embed documents
Microsoft Excel: (transferring Word documents to Excel and editing spreadsheets)
Assets:
Some college coursework or business vocational school education preferred
Previous experience in a healthcare environment preferred
Bilingual/Spanish is a plus
Core Competencies:
Strong attention to detail and excellent organizational skills required.
Must have the ability to multi-task in a fast paced and deadline driven environment.
Must be able to maintain professionalism and a positive service attitude at all times.
Must be able to work Monday to Friday, 8 a.m. to 5 p.m.
Hugo inc is part of the family of companies that make one of the leaders across most major segments
of the US health care system.
Hugo inc helps nearly 60 million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs
and stay on track with their health goals. No other business touches so many lives in such a positive way.
And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships,
Innovation & Performance.
At Hugo inc , you will perform within an innovative culture thats focused on transformational
change in the health care system. You will leverage your skills across a diverse and multi-faceted
business. And you will make contributions that will have an impact thats greater than youve ever
imagined.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
Hugo inc is a drug-free workplace. Candidates are required to pass a drug test before beginning
employment. In addition, employees in certain positions are subject to random drug testing
Skill variety refers to the extent to which the job requires a person to utilize multiple high-level skills. A
car wash employee whose job consists of directing customers into the automated car wash demonstrates
low levels of skill variety, whereas a car wash employee who acts as a cashier, maintains carwash
equipment, and manages the inventory of chemicals demonstrates high skill variety.
Task identity refers to the degree to which a person is in charge of completing an identifiable piece of
work from start to finish. A Web designer who designs parts of a Web site will have low task identity,
because the work blends in with other Web designers work; in the end it will be hard for any one person
to claim responsibility for the final output. The Web master who designs an entire Web site will have high
task identity.
Task significance refers to whether a persons job substantially affects other peoples work, health, or
well-being. A janitor who cleans the floors at an office building may find the job low in significance,
thinking it is not a very important job. However, janitors cleaning the floors at a hospital may see their
role as essential in helping patients get better. When they feel that their tasks are significant, employees
tend to feel that they are making an impact on their environment, and their feelings of self-worth are
boosted.
Autonomy is the degree to which a person has the freedom to decide how to perform his or her tasks. As
an example, an instructor who is required to follow a predetermined textbook, covering a given list of
topics using a specified list of classroom activities, has low autonomy. On the other hand, an instructor
who is free to choose the textbook, design the course content, and use any relevant materials when
delivering lectures has higher levels of autonomy. Autonomy increases motivation at work, but it also has
other benefits. Giving employees autonomy at work is a key to individual as well as company success,
because autonomous employees are free to choose how to do their jobs and therefore can be more
effective. They are also less likely to adopt a this is not my job approach to their work environment and
instead be proactive (do what needs to be done without waiting to be told what to do) and creative.[ The
consequence of this resourcefulness can be higher company performance. For example, a Cornell
University study shows that small businesses that gave employees autonomy grew four times more than
those that did not.[ Giving employees autonomy is also a great way to train them on the job. For example,
Guccis CEO Robert Polet points to the level of autonomy he was given while working at Unilever PLC
as a key to his development of leadership talents. Autonomy can arise from workplace features, such as
telecommuting, company structure, organizational climate, and leadership style.
When an employee from inside the organisation is given the higher post, it helps in
increasing the morale of all employees. Generally every employee expects
promotion to a higher post carrying more status and pay (if he fulfills the other
requirements).
2. No Error in Selection:
When an employee is selected from inside, there is a least possibility of errors in
selection since every company maintains complete record of its employees and can
judge them in a better manner.
3. Promotes Loyalty:
It promotes loyalty among the employees as they feel secured on account of
chances of advancement.
4. No Hasty Decision:
The chances of hasty decisions are completely eliminated as the existing employees
are well tried and can be relied upon.
5. Economy in Training Costs:
The existing employees are fully aware of the operating procedures and policies of
the organisation. The existing employees require little training and it brings
economy in training costs.
6. Self-Development:
It encourages self-development among the employees as they can look forward to
occupy higher posts.
Disadvantages of Internal Sources:
(i) It discourages capable persons from outside to join the concern.
(ii) It is possible that the requisite number of persons possessing qualifications for
the vacant posts may not be available in the organisation.
(iii) For posts requiring innovations and creative thinking, this method of recruitment
cannot be followed.
(iv) If only seniority is the criterion for promotion, then the person filling the vacant
post may not be really capable.
Inspite of the disadvantages, it is frequently used as a source of recruitment for
lower positions. It may lead to nepotism and favouritism. The employees may be
employed on the basis of their recommendation and not suitability.
The old staff may not co-operate with the new employees because they feel that
their right has been snatched away by them. This problem will be acute especially
when persons for higher positions are recruited from outside.
3. Expensive:
The process of recruiting from outside is very expensive. It starts with inserting
costly advertisements in the media and then arranging written tests and conducting
interviews. In spite of all this if suitable persons are not available, then the whole
process will have to be repeated.
4. Problem of Maladjustment:
There may be a possibility that the new entrants have not been able to adjust in the
new environment. They may not temperamentally adjust with the new persons. In
such cases either the persons may leave themselves or management may have to
replace them. These things have adverse effect on the working of the organisation.
Suitability of External Sources of Recruitment:
External Sources of Recruitment are Suitable for The Following Reasons:
(i) The required qualities such as will, skill, talent, knowledge etc., are available from
external sources.
(ii) It can help in bringing new ideas, better techniques and improved methods to
the organisation.
(iii) The selection of candidates will be without preconceived notions or reservations.
(iv) The cost of employees will be minimum because candidates selected in this
method will be placed in the minimum pay scale.
(v) The entry of new persons with varied experience and talent will help in human
resource mix.
(vi) The existing employees will also broaden their personality.
(vii) The entry of qualitative persons from outside will be in the long-run interest of
the organisation.
So to me it can be said that both of sources are needed to finally recruit the
candidates.
Exhibit 1
Rating Errors and their Likely Causes
Errors
Leniency
Severity
Central tendency
F
X
Errors
Halo
F
X
Implicit personality
theory
Recency
X
Key:
A
administrative
procedures
D political considerations
E incomplete information
C memory decay
rater's lack of
conscientiousness
consciously choose to make these errors, and they may not even recognize when
they do make them.
b)
I.
Aligning Total Rewards with Strategy The basic thrust in pay plans today is to
produce an aligned reward strategy to create compensation plans that guide
employee behaviors in the desired, strategic direction. Distinguishing between high
and low performers is a policy issue, as is seniority-based pay.
Equity and Its Impact on Pay Rates External and internal equity are crucial in pay
rates. External equity refers to how pay compares with rates in other organizations.
Internal equity refers to employees viewing their pay as equitable given other pay
rates in the organization. Individual equity refers to the fairness of an individuals
pay as compared with what his/her coworkers are earning for the same or very
similar jobs in the company. Last, procedural equity refers to the perceived fairness
of the processes and procedures used to make decisions regarding the allocation of
pay.
Percen
All Companies
72%
Number Employees
1 to 100
44%
101 to 500
64%
501 to 2,500
78%
2,501 to 10,000
86%
Over 10,000
85%
Percent of Companies
Annually
Top executives
60%
Every Three Y
8%
5%
Nonexecutives
77%
9%
7%
Percent of Companies
Single
Structure
Multiple Structures
by
Geographic Location
Executives
52%
12%
8%
Directors/
managers
47%
18%
19%
Professional
44%
19%
20%
Hourly/
nonexempt
43%
17%
24%
5. (a) Explain the typical benefits and services of employees. (b) Suppose
that you are now retired from your profession at the age of 65 years old.
After your retirement, how could you make your livings as an ordinary
citizen or resident in the United States?
If you start your retirement benefits at age 62, your monthly benefit
amount is reduced by about 30 percent. The reduction for starting
benefits at age
63 is about 25 percent;
64 is about 20 percent;
If you start receiving spouse's benefits at age 62, your monthly benefit
amount is reduced to about 32.5 percent of the amount your spouse
would receive if his or her benefits started at full retirement age. (The
reduction is about 67.5 percent.) The reduction for starting benefits as
a spouse at age
63 is about 65 percent;
The earliest you can start receiving Social Security retirement benefits will
remain age 62.