Susan J Ciereszynski

1147 Cousin Street

Slidell. LA 70458
985-718-9008
mamacita4104@yahoo.com

Career Objective:
A multi-faceted position facilitating quality health care in a professional
caring environment.

Work Experience:
Hematology-Oncology Specialists, LLC., New Orleans, LA
Billing Department Manager - 08/06 - 06/09

Responsible for the management of the billing department for multiple

Hematology-Oncology practices in New Orleans and on the Northshore.
This was a twenty person department that handled all aspects of A/R
management after charge entry including filing appeals of denied
charges, filing of secondary claims, and reconciliation of self pay
accounts. Additional responsibilities included the hiring and training
of new billing specialists and payment posters. Generated monthly
financial reports and analyzed data Assigned special projects and
monitored progress. Created and implemented a new protocol for the
handling of self pay balances including payment arrangements or transfer
to collection agencies.

Core Physician Services, Exeter, NH

Billing Specialist II - Manager of Medicare and Self Pay Fiscal
Classes - 07/03 - 05/06

This billing department was part of Exeter Hospital and handled all A/R for
approximately 120 multi-specialty providers. Duties included the
supervision and training of new employees for the Medicare and Self Pay
teams; generation of A/R reports and work log tasks; payment posting
including electronic remittances and end-of-month reconciliation of all
monies received.

Medassist/ORM, Inc., Billerica, MA

Senior Account Representative - 09/98 - 06/03

Facilitated the payment of health care claims for medical facilities

throughout New England. This company sub-contracted with both
hospitals and doctors offices to collect overdue account receivables.
Clients included Boston Children's Hospital, Beth Israel Deaconess
Medical Center, Lahey Clinic, Newport Family Medicine and St. Mary's
Hospital.
 Souhegan Valley Family Physicians, Amherst, NH
Medical Office Manager - 07/94 - 08/98

Responsible for the efficient operation of a single provider Family Practice

Office. Duties included HMO credentialing, appointment scheduling,
submission of all claims to insurance carriers, posting and reconciliation
of all monies received, budget preparation, financial reporting and
OSHA compliance. This medical practice was owned by Healthsource
HMO to provide care for their members and others in the community.

Professional Qualifications

Certified Medical Office Manager - June 2009

HIPAA Compliance Training
CPT/ICD.9 Advanced Coding Workshop
CPT/ICD.9 Medicare Coding Workshop

Education

Salem State College, Salem, MA - Early Childhood Education

Bridgewater State College, Bridgewater, MA - Advanced Math