Académique Documents
Professionnel Documents
Culture Documents
OF
HLL LIFECARE LTD,TRIVANDRUM
Submitted in partial fulfillment of the requirements
for the award of the Degree of
Submitted by
Name : Gokul S Babu
Regn No: 50235
Under the guidance of
Prof. Pramod Kumar B
May 2014
DC School of Management and Technology
Pullikkanam, Vagamon, Idukki 685503
Tel: 04869 248322, 248323
DECLARATION
HLL Lifecare
original work done by me and no part of it has been submitted earlier for any
Degree, Post-Graduation or similar of any other university or institution.
Place: Pullikkanam
Date:
Gokul S Babu
CERTIFICATE
This is to certify that the organization study titled Organization Study of HLL Lifecare
Ltd,Trivandrum is a bonafide record of the work done by
Faculty Guide
Principal
Date :
Place : Pullikkanam
________________________________________________________________________
Examiner I
Examiner II
Signature
Signature
Name
Name
Date
Date
ACKNOWLEDGEMENT
I praise the lord Almighty, for he has shown immense grace, favour and led
me through the green pastures during my Organization study and to accomplish
this in a successful way.
It gives me great pleasure to place on record my sincere thanks and deep
sense of gratitude to Mr.Bijoy K, HR Manager, HLL Lifecare Ltd, Peroorkada for
the invaluable support and guidance he has provided in making this project a
success. I am also thankful to the staffs of HLL Lifecare Ltd who have helped me
in the completion of my Organization study.
I take great pleasure in thanking our respected Director Dr. Gopakumar for
giving me the opportunity to do this Organization study. I express my deep
indebtedness and gratitude to my guide Prof. Pramod Kumar B for his guidance
and support. I thank all the faculty members of DC School of Management and
Technology, for the encouragement and suggestions they provided.
I am deeply indebted to my parents, other family members and friends for
their inspiration and help throughout this Organization Study.
Executive Summary
Table of Contents
Chapter No.
CHAPTER I
Title
INTRODUCTION
Pg. No
1-3
2
2
3
4
CHAPTER II
INDUSTRY PROFILE
5-7
CHAPTER III
COMPANY PROFILE
8- 24
10
12
13
14
17
CHAPTER IV
History
ORGANIZATION STRUCTURE
18
25 - 35
CHAPTER V
DEPARTMENTAL ANALYSIS
36 - 64
CHAPTER VI
SWOT ANALYSIS
65 - 66
CHAPTER VII
FINDINGS,SUGGESTIONS &
CONCLUSION
Findings
Suggestions
Conclusion
67 - 68
BIBLIOGRAPHY
APPENDIX
67
67
68
Title
Pg. No
Organization chart
25
26
26
27
27
Structure of HR department
28
28
29
29
10
30
11
30
12
31
13
Structure of IT department
31
14
32
15
Production Process
32
16
33
17
34
18
35
Abbreviations
AM
Assistant Manager
APM
ASTM
CPSU
DGM
ED
Executive Director
EMS
ENG
Engineering
ER
Executive Representative
ETD
F&A
FMCG
FPQA
GDP
GM
General Manager
GMP
GOVT
Government
HPQA
HR
Human Resource
INS
Instrumentation
ISO
IT
Information Technology
JR
Junior
KSPCB
MEC
Mechanical
MGR
MANAGER
MIS
MOU
Memorandum of Understanding
MPC
M/S
Messer
NACO
NGO
NSC
OHSAS
PKG
Packing
PP
Primary Production
PPC
PUR
Purchase
QA
Quality Assurance
R&D
S&E
SAPM
SM
Senior Manager
ST
Stores
UNFPA
UNHCR
UNOPS
VP
Vice President
WHO
CHAPTER - 1
Introduction
The health care industry is an aggregation of sectors within the economic system that
provides goods and services to treat patients with curative, preventive, rehabilitative, and
palliative care. The modern health care industry is divided into many sectors and depends on
interdisciplinary teams of trained professionals and paraprofessionals to meet health needs of
individuals and populations. The health care industry is one of the world's largest and fastestgrowing industries. Consuming over 10 percent of gross domestic product (GDP) of most
developed nations, health care can form an enormous part of a country's economy.HLL Lifecare
Ltd belongs to health care industry.
HLL Lifecare Limited (HLL) (Formerly Hindustan Latex Limited, a Government of India
Enterprise) commenced its journey to serve the nation in the area of healthcare, on 1st March
1966, with its incorporation as a corporate entity under the Ministry of Health and Family
Welfare, Government of India. HLL was set up in the state of Kerala, for the production of male
contraceptive sheaths for the National Family Welfare Programme.As a condom-manufacturing
company, HLL Lifecare started small, but dreamed big. That dream changed lives in ways
unimaginable. Soon, HLL became the go-to brand for various contraceptives. It was only a
matter of time before diversification followed, bettering the brand with healthcare products and
services. After more than 30 years of consistent quality performance, HLL Lifecare now takes on
an even bigger responsibility the vaccine security of the nation. No wonder then, at HLL work
is about innovating for healthy generations, every day.
1.3 Methodology
The methodology employed for the study was mainly through primary data and
secondary data.it is descriptive in nature
Primary Data
Primary data are collected through discussions and interviews with management personnels of
various departments
Conducting formal interviews with the department heads and other executives.
Informal talks with personnel in the organization.
Secondary Data
Official website of HLL.
Annual reports of HLL Lifecare Ltd.
Company manuals and journals.
limited, by providing a better knowledge at the functional level departments such as materials,
finance, human resource etc. A study of various department and its functions help to gain
awareness about an organization atmosphere. Through this study our attempt is to ascertain
where the organization stands with respect to the society and to see whether it has been able to
attain over all mission. The student will be able to come out with equitable and unbiased
suggestions thorough analysis of data collected. More over the study throws lights on the various
products and production process together with the company future plans of expansion. Apart
from that interaction and interrelationships between different departments also comes under this
study.
1.5 Limitations
a) The main limitation of the study was time factor. The duration of the study was one
month.
b) The study was done through conversation so there is a chance for personal bias.
c) Lack of co-operation from certain department due to their work load.
d) Secondary data available from various departmental manuals were out dated (the manual
are being updated).
1.6 Chapterisation
Chapter 1
Chapter 2
Chapter 3
Chapter 4
study
Industry Profile of the Company
Company Profile
Organization Structure
Chapter 5
Chapter 6
Chapter 7
Departmental Analysis
SWOT Analysis
Findings, Suggestions and Conclusion
CHAPTER - 2
Industry Profile
The population threat to the national economy promoted govt. of India in 1952 to launch
the family planning program. Condoms on account of its simplicity, safety and easy to use, not
requiring any clinical services has been found to be well suited for even in the remote area. For
the availability of quality condoms in adequate quantities and it reasonable cost. The government
decided to start a contraceptive in public sector for the manufacture of condoms to the country.
Hindustan latex is a public sector undertaking under the administration odd ministry of health
and family welfare government of India edged in the manufacture and marketing of
contraceptives and health care products. The company has established to assist the nations
massive family planning program adopted by the government of India way back 1952.
Consequently HLL was incorporated on march 1966 and in January 1967 a collaboration
agreement was signed between HLL and world leader OKAMOTA riken Gomez.inc Japan for
the supply of machinery and equipment and technical know-how for the creation of condoms
manufacturing plant at peroorkada in Trivandrum, kerala with a production capacity of 144
million pieces of condoms rolled out from the plant. The administrative functions are anchored
by the corporative office situated poojapura, tvm in Kerala, and presently it has 3 production
units.
World Scenario
The company has good image in the world also. The company is a major leader of the world by
producing and making their main prestigious product like condoms, hydrocephalus shunt, and
surgical sutures. Erection of plant and machinery was in collaboration with M\s OKAMOTO
industries inc. Japan. In 1948, Japan became the first country to take national actions ass family
planning. During the past ten years the birth rate in Japan dropped to a great extent. During
1960s many countries adopted government programs of family planning. Today 80 countries
have national birth control programs. Private organizations and international bodies like WHO
are helping the countries to set up birth control programs.
HLL provides the perfect answer to many questions that the world faces in the health care
thanks to its extensive experience, innovating technologies and ample recourses. The innovative
product and services of HLL today reach over 155 countries spanning the 17 continents. Its
consultancy services and products are part of the global health care packages of international
agencies such as UNPFA, UNOPS, UNHCR, WHO, PSI, and IDA/
HLLS blood bags have been registered in Brazil and were launched here on 23 June
2006. HLL also launched its non-steroidal contraceptive pill under brand name LVYFEMME in
Peru on 15 oct 2008. Female distributed in over 100 countries around the world.
HLL life care limited is the only company first the world manufacturing and marketing
the wide range of contraceptives. It is unique in providing a wide range of condoms, including
female condoms, intra uterine devices, oral contraceptive pills and tubal rings. HLL today
produce 1.316 billion condoms making it one of the worlds leading manufacturers of condoms
accounting for nearly 10 % of the global production capacity. Through several collaborations
with world leaders in technology HLL now have state of the art facilities to manufacture world
class health care products and make them available to millions worldwide.
Over the past two decades HLL has steadily set up a strongly and sound infrastructure for direct
marketing. HLL has put in the place a vast distribution network covering the length and breadth
of the country. HLL has made vast inroads in the commercial segment too.
National Scenario
HLL is the only company in India to supply condoms to the world health organization for
their projects worldwide. For national program HLL is today the largest manufactures of
condoms in the country. HLL has three plants at Karnataka, Bangalore and Trivandrum. HLL has
developed an impressive production infrastructure for the manufacture of contraceptives and
health products. The policy of family planning was adopted by the government of India in 1952.
With the objective of developing new and novel healthcare products, HLL aims to
translate the laboratory scale technologies available at premier research institutes, to a
commercial scale. As first step towards this HLL has set up a technology business incubation
Centre at Rajiv Gandhi Centre for bio technology at Trivandrum.
In collaboration with female health company of US, HLL is marketing female condoms
in India. The female condom is the only female controlled prevention technology approved by
the US FDA and the WHO. HLL launched the nitrile female condom velvet in India. Targeted at
contemporary Indian women and new age couple, these superior quality nitril condoms are
women initiated contraception and come with dual protection against unwanted pregnancy and
STDs, HIV/AIDS.
The rate of growth of health care industry in India is moving ahead neck to neck with the
pharmaceuticals industry and the software industry of the country. Expenses increased by the
Indian government on health Care sector comprise 5.25 % of the GDP.
Employment opportunities are provided to as many as 4 million people in the health care
segment or other sectors catering to the health care industry in India in some way of other.
State Scenario
Two production units of HLL are situated in Kerala at perookada and akkulam. It was on
5 april 1969. That the first batch of condoms rolled out from the plant at peroorkada, which was
setup in collaboration with world leader M/S OKAMOTO RICKEN GOMEZ INC. JAPAN. In
1976 the production was doubled kerala wins the awards for population programs and the first
JRP Tata awards for population and health programs instituted by population foundation of India
have been won by kerala. The outstanding feature of kerala performers is that the state not only
reached a high level of success in a short time. But also continued to improve upon it to the
match the standards attained by many developing countries in the world.
HLL has since under gone continues modernization over ten years and has an annual production
capacity of 1060 million piece of condoms. The unit produce many varieties of condoms with
different flavors and textures. Condoms manufactured in this facility have product certification
like CE, KITE,SABS,NF,MARK and meet a range of international quality specification and
standards such WHO-2003, ISO 4074, ASTM D 3492 and GOST 4645 81.
Akkulam facility, TVM is a modern state of the art facility for manufacture of blood bags
and other medical devices namely intra uterine devices, surgical sutures, hydrocephalus, tissue
expanders and tubal rings.
CHAPTER - 3
Company Profile
HLL Lifecare Limited (formerly Hindustan Latex Limited) (HLL) is an Indian healthcare
products manufacturing company based in Thiruvananthapuram, Kerala, India. A Government of
India -owned corporation(Public-sector undertaking), it produces health care products, including
condoms, Surgical Sutures, Hydrocephalus Shunts, Tissue Expanders, blood bags, and
contraceptive pills. As a condom-manufacturing company, HLL Lifecare started small, but
dreamed big. That dream changed lives in ways unimaginable. Soon, HLL became the go-to
brand for various contraceptives. It was only a matter of time before diversification followed,
bettering the brand with healthcare products and services.
HLLs first plant began operations on April 5, 1969 at Peroorkada in Thiruvananthapuram
district of Kerala. The plant was established in technical collaboration with M/s Okamoto
Industries Inc. Japan.
Today, it has seven manufacturing plants, HLL has grown into a multi-product, multi-unit
organization addressing various public health challenges facing humanity. In 2003, when HLL
had a turnover of a mere INR 163 crores, it had set its sights on becoming a INR10,000 crore
company by 2020.
By 2010, HLL not only surpassed this figure but also drew a clear road map to achieve
five-fold growth by 2020.
The recognitions and laurels soon followed. Now, HLL is a Mini Ratna, upgraded as a
Schedule B Central Public Sector Enterprise. The company received the Prime Minister Award
for being the best public sector enterprise in India. It is also the only company in the world which
manufactures and markets such a wide range of contraceptives. Today, HLL produces 1.316
billion condoms annually, making it one of the worlds leading condom manufacturers,
accounting for nearly 10 percent of the global production capacity.
Over the years each of the initiatives taken up by HLL has been aimed at providing
quality healthcare to every family. HLLs associate institutions, Hindustan Latex Family
Planning Promotion Trust (HLFPPT) and Life Spring Hospitals, have ensured this to the nations
underserved and vulnerable populace, at an affordable cost. With a vast array of innovative
products, services and social programs to meet the countrys healthcare needs, HLL Lifecare
Limited is firmly on track, with its motto of 'Innovating for Healthy Generations'.
HLL continues to make its mark by setting new goals and taking on challenges others
often view as impossible.HLL today has seven state-of-the-art manufacturing plants which are
Peroorkada in Thiruvananthapuram, Kerala for contraceptives, Kanagala near Belgaum in
Karnataka
(1985)
for
contraceptives
and
pharmaceutical
products,
Akkulam
in
Thiruvananthapuram, Kerala (1994) for hospital products, Kakkanad in the Cochin Special
Economic Zone, Kerala (2004) for female condoms and male condoms (export), Manesar in
Gurgaon, Haryana (2007) for rapid in-vitro diagnostic test kits, Indore in Madhya Pradesh
(2010) for pharma and womens healthcare products and Gajwel in Medak, Andhra Pradesh
(2012) for condoms. All these units have ISO 9001, ISO 14001 - quality and environmental
management system certifications. HLLs Peroorkada, Akkulam and Kanagala plants have
OHSAS 18001 certification for efficient occupational health and safety management system. The
testing laboratory for finished products at Peroorkada Factory has NABL accreditation under
ISO/EC 17025.Akkulam Factory in Thiruvananthapuram district of Kerala is the state- of -the
art facility for manufacture of Blood Bags and other medical devices namely Intra Uterine
Devices (IUDs), Surgical Sutures, Hydrocephalus Shunts, Tissue Expanders and Tubal rings.
The above products are manufactured in class 10000 and class 100 Clean room facilities
maintained in a centrally air conditioned atmosphere. The products have C E International
Quality Certification and the manufacturing facility has been certified for conformity with
international quality standards-ISO 9001, WHO GMP, ISO 13485, OHSAS 18001 and ISO
14001.
The annual production capacity of blood bags at the factory stood at 11.5 million pieces, copper
IUDs - 5.5 million pieces, surgical sutures - 1, 25,000 dozens and tubal rings - 2.5 million pairs.
The products are exported to more than 20 countries. AFT has won awards for pollution control,
productivity and innovation.
Motto
Innovating for Healthy Generations
Vision
To be a globally respected organization, focusing on inclusiveness by providing affordable and
quality healthcare solutions through continuous innovation.
Mission
To accomplish the Corporate Vision, HLL Lifecare Ltd has outlined following Mission which
focus on five key areas:
practices.
Customers delight and value creation through innovation, Research & Development, cost
environment.
Be a socially committed corporate by maintaining highest standards of corporate
Objectives
The company will strive to fulfill its vision/mission by
Attaining rapid growth and global levels of operations with high quality cost
competitiveness and be among the top three players in each main product category.
Create a culture of continuous innovation through Research & Development initiatives.
Strive to be the employer of choice in India with employee satisfaction levels of over
90%.
Be recognized as the leading social organization in the field of Reproductive and
Women's Healthcare.
Corporate objectives
Vision 2020
Corporate Plan to make HLL a 10,000 Cr. healthcare company by year 2020. The Vision
2020 plan founded on fostering inclusiveness and providing quality healthcare products and
services through continuous innovation.
Value Charter
We at HLL shall continuously strive to add value to our organization by building a culture
on tripod of Trust, Transparency & Teamwork and align ourselves to these values by including
them in our work life as given:
Trust
We shall practice what we profess & thereby built trust among ourselves & all over stake
holder.
We believe that trust creates an atmosphere of mutual respect & support.
We shall never compromise in doing the right time consecutive.
Transparency
Teamwork
Awards
1992, 1997,1998,2003,2008.
State Safety Award from NSC for years 1990-2001, 2003, 2004-05.
GreenTeck Environment Excellence Award 2009 in gold star category for Environment
Management System.
State Pollution Control Awards 1988, 2005 & 2007 from KSPCB.
Products
HLL has an exhaustive assortment of products, from the popular brand of condoms
MOODS to the companys natural products Herbs &Berries, an Ayurvedic products range.
Right through its journey from manufacturing contraceptives, many products have continued to
take shape at HLL. These include re-hydration salts, blood transfusion equipment and wound
care products, blood banking equipment, neo-natal care equipment and, surgical and healthcare
products. Each category caters to a different segment of society, helping HLL make life a better
experience.
There are six products (health care products) which are produced in akkulam factory.
They are
1.
2.
3.
4.
5.
Blood bags
Copper T
Hydrocephalus shunt
Tissue expanders
Sutures
In peroorkada factory there is production of only one product that are Male Condoms.
Trade range is
HLL has achieved 100% capacity utilization at its Condom production units. Efforts are
being made to achieve better capacity utilization for other products.
Business Divisions
HLLs large marketing network has been delighting its customers over the last two
decades. Servicing 200000 retail outlets, covering 3500 hospitals, reaching over 30000 medical
professionals, it has over 2800 stock points, 700 frontline team members placed in every town,
with offices in all metros and mini metros, and reaches over 400000 villages in India. HLL is
also one of the leading social marketing organizations in the country in the area of contraceptives
- with a market share of over 70 percent in the rural and semi-urban markets. On the global front,
HLL brands today reach more than 115 countries.
With two decades of dedicated efforts in brand building and market development, HLL has
developed a sound marketing infrastructure and introduced an extensive range of its
contraceptive, hospital and healthcare products in the domestic and global markets.
Consumer Business Division (CBD)
CBD product mix includes a range of world-class products reaching its customers
through a network of 5000 stockiest and over 500,000 retail outlets, comparable to any of
the leading FMCG companies in India. HLL is also one of the largest Social Marketing
Organizations (SMO) for the Ministry of Health and Family Welfare (MoHFW), ensuring
sales of over 70 percent of the Government of India brands - Deluxe Nirodh and Mala-D
nationally, and FC2 - nitrile female condoms, to the vulnerable and high-risk groups of
women, under the program initiated by National Aids Control Organization (NACO).
Service Divisions
Our Partners
In its search for becoming a truly world-class provider of healthcare products and
services, HLL has been seeking to adapt knowledge from its partners. HLL has over the years
been networking with various corporate organizations, development agencies and NGOs by
combining strengths and capabilities of several world leaders. Some of them are listed below:
Government of India.
Cheng Da Biotechnology (CDBIO), China for marketing of Human Anti-Rabies Vaccine
in India.
Cycle Technologies Inc., USA for manufacture and distribution of Cycle Beads in India
and abroad.
More than 300 NGOs for implementing population stabilization and HIV/AIDS
prevention and control programs.
History
1966
1969
1976
Production capacity doubled to 288 million pieces a year with the addition of two more
lines in the moulding section 1966.
Incorporated as a company under the Ministry of Health and Family Welfare of the
Government of india.
1985
1991
1992
1993
at KFB.
1994
1995
1996
HLL awarded ISO 9002 certificate- for PFT (condom manufacture) and AFT
(manufacture of blood bag, copper-T and hydrocephalus shunt.
1997
HLL, first company from India selected by the World Health Organisation (WHO) for
sourcing of condoms.
1998
2000
Receives MOU awarded and Certificate merit from the Vice President of India, for
2002
Introduces HL-Haemosafe Instant Needle and Syringe Destroyer, for destroying used
needles.
2003
Introduces for Blood Bank automation, HiCare Blood Collection Monitor and Hicare
Tude Scaler for sealing Blood Bags.
Commercial production of Surgical Sutures launched at AFT by the Union Minister for
Health and Family Welfare on 27th September.
2004
2005
Receives from the Union Finance Minister Capexils Export award for outstanding export
performance
2006
2007
HLL commenced work on the Super Specialty Block of the Trivandrum Medical College
on 24th November
HLLs Corporate Song released on 24th November
HLLs In-Vitro Diagnostic Test Kits manufacturing facility at Manesar, Gurgaon
2008
Fund, USA
US inaugurates the Female Condom manufacturing facility at Kakkanad, Kochi (KFC)
Receives National Rajbasha Award from the President of India for outstanding
2009
Hindustan Latex HLL took a new name HLL Lifecare Limited on 1 st January as
an organization whose activities today encompass complete health care for all
Launches at Jaipur, Lactohil a health tonic to improve the health of lactating mothers, a
product from AVS, Kottakkal, on 5th January.
2010
Launched Moods in association with M/s Indo Pacific Enterprise Ltd, NSW on 6 th
February
Launched ERP on 23rd March
2011
Mr Ghulam Nabi Azad, Union Minister for Health and Family Welfare launches Cycle
beads, a simple, inexpensive, non-clinical and easy-to-use natural family planning
method, on December 4.
Receives National Rajbasha Award (second prize) from the President of India for
outstanding implementation of Official Language in the Southern Region, on September
12.
HLL hosts Sarga Sangamam 2011, the cultural extravaganza of industrial Kerala, from
August 8-12.
HLL enters into a technology transfer agreement with Indian Council of Medical
Research (ICMR) for manufacture of Urine based Fertility Test Kit on August 2.
HLL runs on the world renowned SAP ERP (SAP ECC 6.0) from 1st August onwards.
HLL launches Im not shy, a nation-wide confidence building campaign on condom
safety in the large size industries by National Safety Council (Kerala Chapter).
HLLs second contraceptive outlet Moods Planet opens at Technopark,
Thiruvananthapuram, Kerala.
HLL receives Capexil Special Export Award 2009-10.
HLL wins CSR Award 2010 by Kerala Management Association on 3 February.
Ms Sonia Gandhi, UPA Chairperson inaugurates the HLL-HLFPPT Health Mela at Rae
Barely on February 5.
HLL launches professional distance education programs in Clinical Engineering and
management in association with Indira Gandhi National Open University (IGNOU), on
January 5.
2012
Mr P K Pradhan, Union Secretary, Ministry of Health & Family Welfare inaugurated the
newly constructed 27000 Sq. multi-storied building at the Kakkanad Factory, Cochin at
CSEZ (Cochin Special Economic Zone) on 13 September. The new building is intended
2013
CHAPTER - 4
Organization Structure
Director
Unit Chief
JGM (PUR
& Safety)
JGM (PKG,
Sales & R&D)
DGM
(Store
SM
(PK
SM
(ETD
MGR
(PPC &
MPC)
MGR
(PUR
DM
(S&E
DM
(PUR)
MGR
(PKG
MGR
(ST)
DM
(ST)
JGM
(FIN
GM
(ENG
DG
M
SM
(R&
MG
R
DM
(ETD
DGM
(HR)
SM
(INS
MGR
(ME
DM
(PP)
MGR
(PRO
DM
(UTL)
MG
R
DM
(QA
MG
R
MG
R
DM
(HR
AM
(PUR
AM
(PKG
AM
(ETD
AM
(INS
AM
(QA
AM
(FIN
AM
(HR
Department
Relationship
Receive
purchase
orders,
Purchase
Sales
Arranging
disposal
of
empty
Finance
Production
Receiving
stock
transfer
of
Human Resource
Receiving
various
office
correspondence,
notes/memo
regarding
&
personal
official
Department
Relationship
Stores Department
section.
All spares / materials / equipments
required for the Mechanical Section
shall be procured by Purchase
Purchase Department
Production Department
(SOM) procedure.
Liasoning with Utility, Electrical
and Instrumentation departments
Production Department
Receiving
various
office
correspondence,
notes/memo
Section
regarding
&
personal
official
Department
Relationship
Purchase
releasing sub-contracting PR to
purchase
Sales
in
connection
with
Marketing
Production
Human Resource
Packing
material
Quality Assurance
CHAPTER - 5
Departmental Analysis
Production Department
Primary Production
Secondary Production
Human Resource Department
Marketing Department
Material testing Department
Research and Development Department
Stores Department
Sales Department
Safety & Environment Department
Finance & Accounts Department
Purchase Department
Engineering Department
Utility
Electrical
Mechanical
Instrumentation
Project Department
Information Technology Department
Production department
Mission
Vision
vision of achieving a target production of 1 billion pieces as a first step towards corporate
vision.
Primary production
The primary production department of the PFT does one of the core activities of
the unit which is the production of condoms. The department has 4 plants working 24 hours s
day producing an average of 2.6 million pieces per day. Each plant has two machines except the
4th plant. The machines are named as M1, M2, M3, MA, MB, MC, MD, M5 and M6. Except for
the 4th machine, each machine has two lines of production. The capacities of three plants are
listed below
Plant A - 3 Barrel
Plant B - 6 Barrel
Plant C - 12 Barrel
The raw material for the production of condoms is latex which the company buys
from the Kerala rubber board as well as from private plantations. An estimate of 25000 kgs of
latex is used every day. The latex goes through the process of compounding, moulding and
vulcanizing to turn into the finished product of a condom. The primary production process
involves,
This mixtures is kept for maturity (ageing) for 4-5 days. After 4 days, the mixture
is fed into the supplier tanks of capacity 650-700 liter, where, it is again kept for 4-5 days
before production.
Moulding of condoms
The processed latex is fed into the dipping room of the plant using vacuum
technique. The dipping room consists of dipping tank kept in an enclosed unit consisting
of ammonia air. The dipper glass moulds passes twice through the tank consisting of
latex. As it moves on, it solidifies. Then, it is dipped in swelling tank so that condoms
strip off without sticking on the mould. This is then passed through a tank consisting of
anti- sticking solution. It is then stripped off the mould by jetting silica powder slurry on
the edges. It consists of the following processes
1.
2.
3.
4.
5.
6.
7.
8.
9.
The stripped condoms pass through a pipe to the vulcanizing section for drying.
The vulcanizing operations are done in automatic vulcanizing machines in order to
improve the physical properties of the products. The condoms enter the agitator, where
they are agitated in rotary motion. Silica powder is fed for agitating. After that, it goes
into the vulcanizing machine for further drying. The process gives elasticity, burst
volume, burst pressure and shelf life to the product.
Secondary production
Manager
(PP)
DY. Manager
(PP)
Production Process
Edge Rolling
Drying
Leaching
Drying
Anti-Sticking
Second Dipping
Striping
Drying
Soap Wash
First Dipping
Brushing
Hotwater
Mould
Drying
Compounding
Production time for a lot of 6000 pieces is 45 minutes. These lots then go for half
product testing. Half product is the product that comes out of vulcanizing machine.This
type of testing mainly consists of visual checking. A sample of 40 randomly selected
condoms from each lot is tested for the following:
Oil
Dust
Bad edge roll
Breakage
20 samples are tested for electrical resistance and 10 are tested for dimension.
Thus tested lots are sent to the Quality Control Department for further testing. These are then
sent to the Inspection Department, and from there to packing section.
Full Product Quality Assurance
In this section various tests are conducted to measure strength of the condoms,
presence of holes etc. Different type tests conducted in this sections are
In this test the condoms are subjected to pressure. The pressure and volume will
determined in advance normally the pressure is chosen as 1kilo Pascal and volume is 18.51
for 53mm and 14.81 for 49mm condoms. If more than 8 pieces of 310 samples are failed in
this test, then the batch will be discarded.
In this test condoms are partially filled with water from circulation tank. There are
Integrity Testing:
This test is done to ensure packing quality. In this testing about 3 condoms
JIS Testing:
for standing out the presence of any pin holes. The testing is conducted once in every 45
minutes.
Lubricant Testing:
content is less than prescribed amount, then the whole lot will be rejected.
Manager (QA) - 2
Asst. Manager
(QA)
The half products are sending to inspection department, where 100% electronic
testing is done. The condoms had been tested for pinholes using electronic pinhole testing
machine. The process follows manual, electrical and mechanical device. There are two types of
pinhole testing machines:
Wet-type
Dry-type
The wet type machine is used to remove the powder, which fills the small holes in the
condoms, detects any hole in the condoms, and makes the condom clean and dry the
condom by passing it through a heating chamber. The dry machine consists of a carbonrubber mechanism, which is provided with a high voltage which separates had condoms
from the good ones. In this test, the condoms are wrapped on steel moulds and passed
through a carbon brush which has charged by electric voltage up to 1600 volts. When the
mould passed through the brushes, any pinhole on the condom can be detected. The good
condoms are send to the packing department.
Before the condoms are tested electronically they should be kept for two days.
There are mainly 8 testing machines. There is a safe forum consisting of 16 members.
The main duty of the safe forum is work improvement, safety and training, training about
entry protocol and housekeeping. The heads of the committee is manager and deputy
manager.
SR. Manager
DY. Manager
Asst.
Manager
Packing department
Packaging is a process by which it designs and produces the container and wrapper
for a product. It is done to protect the contents in transit, storage and in-use. In the
packing section, the condoms are arrange in the automatic machine manually, where
rolled naked condoms are input. Condoms are packed with the help of semi-automatic
machines. There are two kinds of packing methods which differentiates the condoms:
Squeeze packing
Square packing
Squeeze packing:
Here, less lubricating oil is used (250 mg per piece) compared to square packing.
This consumes only less foil. The expiry period is four years and is sold in domestic
market.
Square packing:
This contains more lubricating oil (400 mg per piece) and more foil. Expiry period is
five years. Export quality condoms are packed in this method.
JGM (PKG)
SR. Manager
(PKG)
-3
Manager
(PKG)
Asst. Manager
(PKG) - 2
Fostering employee excellence in support of building the Nations best Health Care
Company.
Mission
Objectives
Create an organizational ambience where talents can bloom and support the
managements efforts to foster a high performance workforce.
Support local efforts to recruit, develop and retain a highly qualified work force by
building market practices and effective employer practices into human resource
methodologies.
Encourage, support, reward and recognize creativity, innovation, and individual and team
performance.
Provide competitive terms and conditions of employment to the work force through
building up a reward and recognition mechanism that provides value for people.
The company ensures high quality manpower through selective training and development
programs.
encouraging them to apply for jobs in the organization. Selection is the process of screening the
candidates who applied from the jobs and selecting suitable ones for the respective jobs by
matching the qualifications of the candidates with the requirement of the posts to be filled.
Employment exchange,
National dailies,
Campus interviews etc
Selection Process
Preliminary interview
Selection tests
Employment interview
Checking of reference
Medical examination
Final approval
HLL Lifecare Ltd. conducts technical and non-technical training and development
Executive Training Programs (ETP) for all officers from general manager to assistant
plant manager
HLL also sponsors employees for external training programs in specialized areas
of functioning. Training in HLL is conducted as per the training needs identified for
various categories of employees.
Industrial Relations
During Feb. 2001 the company entered into ten -year long - term agreement with
the recognized trade unions. The terms and conditions of service and the productivity
norms were settled .Its functions include
department deals with promotion when vacancies are available on higher grades base on
Seniority
Reservation list
Performance appraisal
Pay fixation and grade seniority list
Performance Appraisal
Welfare section
The Section looks in to the Welfare Activities of all the employees of the
organization. These Welfare initiatives by HLL have strengthened the bond Employee
Welfare Benefit: Employee welfare benefit is otherwise known as fringe benefits,
canteen facility, recreation facility, transportation facilities, etc. Members of employee
welfare fund receive sickness benefit, debt relief, and scholarship to children of members,
etc.The employees are given liberalized leave rule.
Welfare Measures
HLL Lifecare Ltd. provides a lot of statutory as well as non-statutory welfare measures.
They include:
Welfare activity
Medical facility
Canteen facility
Co-operative society
Accidental benefit scheme
First aid
Recreation facility
Sickness benefit
Disablement benefit
Dependent benefit
Maternity benefit
Funeral benefit
Advances
Festival advance
Allowances
Shift allowance
Conveyance allowance
Education allowance
Washing allowance
Structure of HR Department
DY. General
Manager
(HR)
Manager
(HR)
Marketing Department
DY.
Manager
(HR)
ASST.
Manager
(HR)
With two decades of dedicated efforts in brand building and market development,
HLL has developed a sound marketing infrastructure and introduced an extensive range of its
contraceptive, hospital and healthcare products, in the domestic and global markets. The
company has identified marketing as one of the thrust areas to increase its marketing share. The
companys Head Office is situated at Poojappura in Trivandrum. The regional office of the
marketing department is operated at other places like- New Delhi, Chennai, Calcutta, Bangalore,
Mumbai and Lucknow.
HLLs large marketing network has been delighting its customers over the last two
decades. Servicing 200000 retail outlets, covering 3500 hospitals, reaching over 30000 medical
professionals, it has over 2800 stock points, 700 frontline team members placed in every town,
with offices in all metros and mini metros, and reaches over one lakh villages in the country.
HLL is also one of the leading social marketing organizations in the country in the area of
contraceptives - with a market share of over 70 percent in the rural and semi urban markets. On
the global front, HLL brands today reach more than 115 countries.
Pricing
Pricing is a major stage in marketing .HLL Lifecare Ltd. sets its price according to the
variances of products and the market secured by each product. The prices are basically
fixed on the basis of cost-plus pricing.
In the contraceptive market, HLL acquires 16% market share and comes behind JK
Group and TTK. HLL is trying to is trying to position itself as the market leader.
Promotional Activities
The promotional activities of HLL Lifecare Ltd. includes advertising, sales promotion,
and personal selling.
Personal Selling - HLL has a team of sales representatives in different parts of the
country who helps in promoting sales to great extent. Spot incentive offers, monthly or
quarterly incentive schemes are offered as a part of Personal Selling.
Sales Promotion - As a part of sales promotion HLL offers incentives to stockiest and
retailers. Free cartons are allocated to the dealers when they purchase a specified number
of cartons. This in turn motivates the dealers to purchase more and become loyal
customers of HLL. Occasional gift schemes, scratch and win schemes etc. are provided to
retailers.
Product Mix
It combines the physical product services, brand and packages. HLL manufactures
various products like condoms, blood bags, contraceptive pills, surgical sutures, gloves, tissue
expanders under different brand names. E.g. condom has different brands like Nirodh, Moods,
Rakshak, Ustad etc. HLL has both O.T.C products like condoms and ethical products like blood
bags , sutures and so on.
To maintain high quality products providing to society, HLL Lifecare Limited has
a material testing lab which checks the quality of raw materials supplied to the company.
This section keeps a constant watch over the inputs and reports its findings to the
concerned departments. This section also entrusted with the design and art work of
packages and cartoons and ensures that all displayed as per statutory requirements.
consumer sensitive industry, more care has to be given to research and development
activities .During the year the company proposes direct investment to strengthen its R &
D.
Objectives
Major Activities
Development of better quality raw materials in the manufacture of natural rubber based
male contraceptives
DY. Manager
(MT AND
SR. Manager
(MT AND
Stores Department
Receipt store
Chemical and packing material store
Engineering store
Stationary store
Finished goods store
HLL follows 5S
Sort
Set in Order
Shine
Standardize
Sustain
Functions
coming first are to be dispatched first, only exception if there is a genuine reason like
export quality under the special note. There is no EOQ policy in HLL. The store has a
regular auditing system.
Annual requirement for all the departments are to calculated and intended from
sales. Material received and stored through MAN (Material Arrival Note). The lab will
check the quality and quantity and accept the material, otherwise reject, these boxes have
red tag and supplier will be intimated and they have to take back at their risk. Then a
Material Receive Record is prepared and it is given all the information about the supplier.
Before the inspection a yellow tag is knotted this gives all the information about the
supplier, batch number, quality. After the inspection a green tag is noted. If any of the
items is excess to the order, then it is packed separately and a blue tag is noted. The green
tagged items are then stored in respective stores and racks and are sequentially recorded
in the database with all the information like the section, rack number. Then according to
the MRF (Material Requirement Forum) from the departments items are dispatched all
the items will be detected from rack through the ORACLE data base and is dispatched to
different departments.
Sales Department
The finished goods are stored in depot. Sales department deals with supply of
product to government of India. Dispatch of branded condoms for domestic sales and
export as per detailed advice from HLLs marketing departments arranged by sales
department. The territory officers canvas orders, then intimate in region head, then to the
sales department. Sales department plays a pivotal role in HLL. There is a good
coordination between production and sales departments.
Objective
Function
Sales department mainly takes care of government orders. HLL Lifecare Ltd, has signed a
MOU with Govt of Kerala . So all Govt. Orders are routed to sales department directly
and from there to production department invoicing, billing etc. are done by the sales
department.
A second main function is to sell the miscellaneous items especially waste materials,
metal scrap, and rejected condoms etc. Metal scrap trading corporation (MSTC) usually
purchase it by getting intimation and raising quotation.
Integrated MIS is being upgraded for placing production details. Order for
purchase by Government agencies is placed through sales & purchase MIS system.
The Transportation cost is free, because HLL has one year tender for the transportation.
VAT, Cess all is applicable to HLL Products.
DY. Manager
(Stores & Sales)
SM (BO UNIT)
To create and maintain a safe and environmental friendly work area for the employees by
providing work standards, training, resources and updated regulatory compliance and
maintain a procedure for emergency preparedness and response system to protect the
factory and public. The company has 3 systems which are:
The above mentioned systems are installed in each department of the office and
employees are also given training upon how to implement these systems or to take further
steps in case of emergency. In order to achieve the mission, the safety department also
takes pre accident and post-accident strategies.
HLL Lifecare Limited has integrated safety measures of peoples and environment
protection with the production activities of the company. In addition to this, there is SHE Policy
for the company. The company has a safety officer. The statutory requirements regarding safety
& environment management measures are being complied with as and when required.
Objectives
HLL Lifecare Ltd is committed to protect environment, eliminate occupational hazards &
safety work permit, education, training, creating enthusiasm and enforcement of instructions.
concerned section-in-charges.
Procedure
As per the requirement of Factory Act 1948, there is a Safety department to devise
safety measures in the factory. Three strategies pre-incident strategies, post-incident strategies
and emergency situation strategies are devised by Safety & Environment Department to ensure
safe working condition within the factory. Incidents/Accidents are investigated and measures for
non-recurrence of similar situations are also recommended. Safety committee and Employee
Representative Meetings are formulated and operated as a part of employees participation
approach. Safety Committee meeting is conducted by Unit Chief and Employee
for creating enthusiasm among employees safety awareness materials shall be displayed by
concerned department at different locations. Competitions on various cultural items shall be
conducted on an annual basis. Safety manual is prepared based on the requirements of ISO 9001,
ISO 13485, and ISO14001 & OHSAS: 18001.
Monitoring of ammonia, dust and noise shall be conducted for monitoring for
reporting of incidents, investigation of incidents and devising incident prevention steps for the
future.
In case of incidents the first-aid is given at the Ambulance room and subsequently,
if needed, at the nearby hospitals. Preliminary reporting, investigations of the incident are
initiated by the concerned section. Safety officer, wherever applicable, will do detailed
investigation. Safety officer also does incident analysis on annual basis along with suggestion for
corrective measures for eliminating repeated incidents.
Factory buildings are protected with fire hydrant points, smoke detectors and fire
complied.
Unit Chief
JGM
(S & E)
DY. Manager
(S & E)
Objectives
The objective of the company is the proper and optimum utilization of the financial
resources of the company together with profit maximization and wealth maximization.
Functions
This department undertakes all the investment decisions, cash flow planning and
management, budgetary planning and monitoring and fixing the budgetary norms. The finance
department helps the management by introducing and operating proper internal audit system and
also helps CMD in corporate planning and in financial vetting of all proposals from the basis for
decisions and forms the financial policies of the company.
2.
Now, the major bank is SBI. The major customer of Hindustan Latex Ltd. is the
ministry of health & family welfare. Production of condom is based on the orders received,
which is normally placed 2 months in advance.
Accounts Prepared
1. Ledger section
2. Party bills section
3. Payroll section
4. Cash and computer section
5. Internal audit section
6. Costing and finalization of accounts
7. Working capital
1. Ledger section
In this section the accounts department certifies the bills and releases cash
cheques accordingly. This section deals with service bills related to computer, typewriter etc.
Bills are mostly related to contract work.
taken into consideration while disbursing the salary. Data relating to attendance is obtained from
both the time office and from personal department. Deductions are made from salary as
payments to provident fund, income tax, canteen etc. this section also sanctions vouchers and
issue cheques. Payroll data is fully computerized.
4. Internal audit
Scrutinizes all the files of the employees relating to annual increment, promotion ,
transfer etc.
Scrutinizes all purchase proposals, comparing statements connected with supply order
and purchases
5. Costing Section
Costing section deals with the preparation of Quarterly Financial reports,
monthly profitability reports, Budget, Bank statements etc. Profitability trend & Wage
analysis is done on the basis of Monthly reports.
6. Finalization of Accounts
This section deals with the preparation, Co-ordination & assists in the preparation
of Final accounts of the Company. It also assists the statutory auditors of the company.
7. Working capital
HLL kept 10 core rupees as working capital. This amount is kept in State Bank of
India. The amount will issue based on Inventory, credit ratio etc.
Analysis of Financial Statements
operating and financial characteristics of a firm from accounting data. The Profit & Loss Account
and the Balance Sheet are indicators of two significant factors-profitability and financial
soundness. Analysis of financial statements means such a treatment of the information of the two
statements as to afford a full diagnosis of the profitability and the financial soundness of the firm
concerned.
Objectives
1. To estimate the earning capacity of the firm.
2. To gauge the financial position and the financial performance of the firm.
3. To determine the long term liquidity of the funds.
4. To judge the solvency of the firm.
5. To determine the debt capacity of the firm.
6. To decide about the future prospects of the firm.
7. To know the progress of the firm
8. To measure the efficiency of operations.
JGM (FIN)
Manager
Asst.
Manager (F)
Purchase Department
Purchase department in HLL Lifecare Ltd was set up right form its inception.
Functions
The purchase department is concerned with the purchase of any material required
for the smooth working of the company - right from stationery needed for the office to
raw materials or machines needed for the plant. The major decisions concerned with the
purchase department are regarding the purchase of materials required for the plant.
department and arrive at consensus regarding production and bill of materials are made.
Tenders are invited thereafter. Depending on the value of indent, the type of tender is
decided. In an open tender, bid system- technical or commercial /price bid, is followed.
Followed CBC guideline, whoever qualified in technical bid, price bids are
opened. After recommendation is made, proposal is forwarded to stores purchases
committee. After SPC approval, the company releases order. Once materials are received,
material arrival note is made. Testing department tests it if parameters are met and
approves it. Material receipt report is made.
Bill, purchase order and MRR are needed to make payment to vendor. If
material is rejected, rejection note comes from testing department to materials department
and the lot is rejected.
Normal purchase
Local purchase
Decide on the tender whether it is open, limited, single, floating or closed tender
Vendor rating is to be done based on quality, final performance, delivery and price
Receipt of order
Getting the Stores Purchase Committee approval as per the delegation of powers
Releasing orders
Liaison with other party, store, inspection departments and with accounts
Bill, Purchase order, MRR are needed to make payment to vendor. If material is rejected,
rejection not comes from testing department to materials departments and the lot is
rejected.
Unit Chief
DGM
(PUR)
Manager
(PUR)
DY. Manager
(PUR) - 2
Asst.
Manager
Engineering Department
Based on the nature of operation the Engineering Department is further divided into the
1.
2.
3.
4.
Mechanical Section
Utility Section
Electrical Section
Instrumentation Section
Mechanical Section
Mechanical Section plays a key role as a service section to keep the plant and
Utility Section mainly does Pipeline works. There are different types of
pipelines, like Steam line, Airline, Waterline, Pumps etc. Repairing of these pipelines is
one of their major responsibilities. Air compressor, generator set, fork lift, chiller plant,
a/c maintenance, operations & repairing are their other major functions.
Electrical Section
company by maintaining the incoming supply and distribution system in good condition.
Company continue to strive to reduce losses by eliminating breakdowns, defects and accidents
while enhancing the profitability of the company and creating a favorable working environment
for all employees thus marching ahead towards excellence in every area of business.
Electrical Section plays a key role in the service section regarding the power
receiving and distribution system and to keep the plant and machineries in satisfactory condition
according to the standard set by the management.
Instrumentation Section
Project Department
Top management takes the decisions about the projects. There is a project team consists of four
or five experts and has a team leader. They make project feasibility studies and its evaluation.
Cost benefit analysis and break even analysis are also done. They consider the project in terms of
profit, its payback period, annual returns, incoming and outgoing cash flow. The project which
gives return within four or five years is considered as feasible and is accepted. For this the
internal Store Purchase Committee approval and administrative sanction is needed. If the project
is of above fifty lakhs the Board of Directors approval is needed and if it is below fifty lakhs the
Chairmans sanction is needed. After getting approval the next step is the implementation of
project. Planning, scheduling and following up (monitoring and controlling) of project is done
till the completion of the project. Implementation process has different steps, tendering,
preparing proposals, comparison and negotiation.
Unit Chief
Manager
(PROJ)
Asst. Manager
It provides the binding network within the organization on the case of facilitating
the information flow. For routine and crucial process that has earned and attained enormous
advantage for the company in the form of cost advantage speed better communication and for
standardizing various operations of the company. The depreciation provides the resulting service
and the support for the software, hardware, networking and security devices required for the
company. The software support includes the development of maintenance of various software
services like EIMIS, internet site, website etc. The EIMIS is an ERP like software applied
custom made and developed within an organization itself. It is currently the back of the
information and the system services within an organization presently it is seen on 8 linux same
server with oracle database as the background. Hardware related an operation of the department
included the purchase and maintenance of the hardware resources which includes their repair
replacement and their upgrading. The network services include the implementation of the LAN
and the WAN services.
Structure of IT Department
Unit Cheif
Asst. Manager
(IT)
CHAPTER - 6
SWOT Analysis
SWOT analysis can be carried out for a product, place, industry or person. It involves
specifying the objective of the business venture or project and identifying the internal and
external factors that are favorable and unfavorable to achieve that objective.SWOT
analysis has now become the most important tool in strategic management.
6.1 Strengths
6.2 Weakness
6.3 Opportunity
6.4 Threats
Competition from exporters in domestic market
Fluctuating government policies
Companys overdependence on Government orders
6.5 Analysis
HLL has high switching cost. HLL is heavily depending on Government orders.
HLL have many competitors and the competition between existing firms and HLL is very
CHAPTER - 7
Findings, Suggestions and Conclusion
7.1 Findings
HLL has an excellent work culture and the top management is really committed towards
Employees are considered as their asset and their health welfare and safety is given prime
importance.
Gifts, reimburse scheme, commission to wholesalers and retailers, cash discount and
advertisement through press publicity and broadcasting are the major promotional tools
used by HLL.
Direct recruitment, promotion, deputation, transfer are the sources of recruitment.
Depending heavily on government orders
Lack of advertisements.
Effective social marketing program as per the need of the society.
7.2 Suggestions
Ensure that there is proper linkage between organization and individual needs.
Employees are the major assets of any organization. Hence, retention of the skillful
employees needs to be focused on.
Depending heavily on Government for orders may not be good.
Direct Marketing is an area to be concentrated much to increase the over dependency on
Government orders.
More advertisements to be concentrated on.
The organization study at HLL Lifecare Ltd, Trivandrum has given me the
opportunity to gain valuable industrial related experience that would allow me to expand
my career option. Another thing which I came across was that, the knowledge I gained
theoretically was entirely different practically inside and organization. The guidance,
support, feedback and useful suggestion provided by my project guide helped me to
successfully complete my organization study.
7.4 Conclusion
HLL has been the flag bearer of the change that is sweeping across the
country in recent years. The company establishes itself as the leader of the products
segment in the market. Social Marketing is the key areas of the company.
Bibliography
APPENDIX
2013