Stephanie V.

Pohl
12632 Chilton Rd
Philadelphia, Pa 19154
stephpohl@comcast.net
(267) 402-7489

SUMMARY
Highly motivated individual that enjoys volunteering, and has excellent office skills.

COMPUTER SKILLS:
Operating Systems: Microsoft Windows 98/2000/XP, Microsoft Windows Vista
Software: Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel; Microsoft Small Business
Solutions; QuickBooks; Adobe Acrobat, PhotoShop, Avid editing program, Internet Explorer, JStor, Netscape
Navigator; FTP

EDUCATION:
The Medical Technician Group; SPS LLC
Certified to be a Pharmacy Technician by the National Healthcare Association
June to July 2009

Temple University
Bachelors of Arts in Broadcasting
Telecommunications Mass Media
Graduated: May 18, 2006

Community College of Philadelphia

Associate of Arts Degree: Graduated May 2, 2004

George Washington High School

High School Diploma: June 2001. Graduated 97 of 300; Student Athlete

WORK EXPERIENCE:
D’ La Borgata Florist October 2008-Present Bensalem, PA
Marketing Coordinator; Customer Service Representative
• Organize and prepare customer orders
• Search and develop new client relations
• Create Flyers and marketing materials for business
• General organization and maintenance of office files
• Conduct inventory reviews
• Daily interaction with customers
• Control purchasing of product and goods

Burton Imaging Group Philadelphia, PA

Customer Service Representative; November 2006-October 2008
• Administrative management of multi-million dollar client files.
• Organization and preparation of client orders for media billboards.
• Assisting Senior Customer Representatives in various stages of client development.
• Handling incoming and out-going office correspondence and telephone messages.
• Organization and maintenance of office files.
• Contacting and Conferencing with clients regarding order management.
 • Compiling various reports for managerial review including: End of Day Reports,
Shipments due for the following day and updating Sales Representatives order reports.
• Data entry and maintenance of overall client information.
• Transcribing and drafting of various correspondences to clients and potential clients.

B101 Radio Station Bala Cynwyd, PA

Promotions Assistant; May 2005-May 2007
• Traveling to radio station promotional events to represent station interests.
• One-on-one personal interaction entire crowds in a variety of public settings.
• Assisting company mascot in promoting station events.
• Handling incoming and out-going office correspondence and telephone messages.
• Organization and maintenance of office files.
• Contacting and searching for potential clients regarding promotional opportunities.
• Compiling quarterly reports on Air Check and monitor industry conduct of other radio stations.
• Work laterally with the Sales department and Front Desk operations of the station.

Dick’s Clothing and Sporting Goods Philadelphia, PA

Department Leader / Sales Associate; December 2001- December 2005
• Taking an active role in managing the duties of the department.
• Responsible for the cleanliness of the department, including Retail Sales and Customer Service.
• Requires an intimate knowledge of product, product performance and manufacturer information.
• Responsible for the training of new employees in apparel department.

Doctors Billing Clerk Huntington Valley, PA

Office Clerk; June 1998-August 2001
• Data Entry
• Filing ingoing and outgoing correspondence
• Internal and external communications.

VOLUNTEER WORK:
Danube Swabian Assoc. Philadelphia, PA
Volunteer: 1997-Present
• Fundraising, serving, organizing and preparing for affairs.
• Currently active in German festivities held every year by preparing the food, drinks and outdoor Church
services.
• Participate in the Ethnic Dancing for this Organization.

REFERENCES:
Kim McKinstry 215-920-5368 Burton Imaging Group
David Dougherty : 215-947-2023 Doctors Billing Clerk
Ronda Blatt:973-525-8945 D La Borgata Florist