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RE-ENGINEERING ORGANIZATIONAL

BEHAVIOUR BY CREATING A RISK


COMPETENT ORGNIZATION (OBM)
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THE INTENT
TO CREATE A RISK COMPETENT
ORGANIZATION A TOTAL
SOLUTION

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INDUSTRY CHALLENGES -RESEARCH


Organizational Maturity all levels
Lack of business Integration vertical and
horizontal
Career pathing versus training
Geographical
and
Social
design
and
Customization area/country/culture specific
CI Journey - versus ad hoc initiatives

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SCOPE OF APPLICATION
STRATEGIC
TACTICAL
OPERATIONAL

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OBM ELEMENTS
Organisational Behaviour
Modification (OBM)
Organisational
Culture

Organisational
Risk
Management

Organisational
Leadership

Organisational
Human Risk
Management

Organisational
Communication

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ORGANIZATIONAL ROOT CAUSE


ANALYSIS
Events
(1 000s)
Patterns
(100s)
Root Causes
(10s)
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ORGANISATIONAL BEHAVIOUR AND


PERFORMANCE CHANGE

People and
Structure

TPR
(Thought Process
Reengineering)
Leadership
Fundamental Beliefs
Vision
Habits
Attitudes

BPR
(Business Process
Reengineering)
Systems
Processes
Procedures
Policies
Structures
Infrastructure

Procedures
and Systems

Business
Performance
Behaviour
Performance
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OBM IMPLEMENTATION
Organisational Behaviour Modification (OBM)
Organisational
Culture

Organisational
Risk
Management

Organisational
Leadership

Organisational
Human Risk
Management

Organisational
Communication

Tools & Interventions


1. Integrated Risk
Management
(IRM)
Business Process
Reengineering
(BPR)

Applications
2. Safe Human
Behaviour
(SHB)

3. Culture &
Leadership
(C&L)

Thought Process
Reengineering
(TPR)
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MAPPING: INTERVENTIONS
AND TOOLS
Organisational Behaviour Modification (OBM)
Organisational
Culture
TOOLS
Constructive Culture
(Maturity) Assessment
Cultural Change
Awareness Workshops
Standard Meeting
Templates
Safety Culture Surveys

Organisational Risk
Management

Organisational
Leadership

Organisational
Human Risk
Management

Organisational
Communication

TOOLS
Constructive Culture
(Maturity) Assessment
Cultural Change
Awareness Workshops
Issue Based Risk
Assessment Tool /
Baseline, Task RA & IRM
Contractor
Management Tool /
IRM
Consulting on SOP &
COP development
Continuous RA Tool
Incident Management
Tool, RCA Tool / IRM
Fatigue Management
Workshops
Fatigue & HIRAC
Training

TOOLS
Leadership Impact
Analysis
Safety Leadership/
Supervisory Assessment
Leadership Style
Coaching
Change Management
Awareness Sessions
Leadership
Biofeedback / Stress
Assessment and Stress
Management
Coaching
Standard Meeting
Agenda Templates
Safety Culture Surveys

TOOLS
Group Impact Analysis
and awareness
workshops with Bushfire
simulations
Crucial Conversations
Training
Fatigue Management
Workshop
HIRAC training
HIRAC Sweeping,
Refreshers / Part of VCL
Safe Human Behaviour
(SHB) process
Minimising Human Error
Observations
Trend Analysis
Behaviour Protocols
Process Maturity
Reviews
Implementation
Methodology
Awareness Tools and
Campaigns

TOOLS
Group Impact Analysis
and awareness
workshops with Bushfire
simulations
Crucial Conversations
Training
Awareness Campaigns
E-Learning Tools
Induction

Tool/Initiative Specific Training Strategy: GET:FET:HET

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INDUSTRY RISK
MANAGEMENT MATURITY
Weak/
Exposed

Reactive/
Reflexive

Compliant/
Yielding

Proactive/
Positive

Secure/
Resilient

No Care or
Reactive Culture

Blame or
Just Culture

Compliance
or Reporting Culture

Ownership
or Flexible Culture

Way of Life/Learning/
Informed Culture

Accidents happen.
Fatalistic Approach

Prevent repeat
incidents

Prevent loss incidents


before they occur

Prevent all types of


incidents through
ownership

Zero harm Approach


Way we do business

No Risk
Assessments.
Poor Incident
Investigation.
No Auditing
Hiding Incidents

Re-Active
Risk Assessments.
Major incident
investigation only.
Some Auditing

Regular Risk
Assessment & PTOs
Technical incident
investigations.
Frequent Auditing.
Reporting Incidents

Proactive Risk
Assessments &
Behaviour
Observations.
Open Causal
Investigation
External Auditing.

Integrated Safety Risk


Management
(Effective Systems)

Communication
(Dialogue &
Engagement)

Risk, Human Error


(Behaviour)
Management.
Proactive incident
Investigations.
Self Assessments/Peer
reviews.
Identify leading
Indicators.

Ensure a pro-active Safety


Management System

Human Risk
(Safe Behaviour)

Leadership (Self &


Others)
(Ownership)

Culture
(Constructive)

Entrench a Safe
Mindset

Risk
Competent
Org.

Entrench a Safe
Behaviour

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SAFETY COMPETENCY VALUE FUNNEL


TPR

BPR

Culture
(Constructive)

Leadership (Self &


Others)
(Ownership)

Human Risk
(Safe Behaviour)

Communication
(Dialogue &
Engagement)

Integrated Safety Risk


Management
(Effective Systems)

Effort

STATUS ANALYSIS/ DIAGNOSTIC

Effectiveness

CRITICAL FEW PRIORITIES

Organisational Systems
Right system
Right timing
Support the culture
Integration

ROOT CAUSE ANALYSIS


IMPLEMENTATION
TRACKING

Evidence

GOALS:

Organisational Behaviour

Maturity of people

Communication & Change


Management

Leadership accountability and


ownership

Ensure a pro-active Safety


Management System

Entrench a Safe
Mindset

Risk
Competent
Org.

Entrench a Safe
Behaviour

Business Value/Improvement
Safety & Risk
People Engagement
Cost Control
Production Delivery
Quality

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PERFORMANCE

LINEAR AND EXPONENTIAL


PERFORMANCE

Linear
Improvement

EFFORT
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