5/9/2015

BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali|ConvergysPhilippinesServicesCorporationJob

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BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali
ConvergysPhilippinesServicesCorporation

Logintoviewsalary

Min1year(14YrsExperienced
Employee)
Multipleworklocations

JOBDESCRIPTION
Wanttomakeadifference?Itsyourcall!

Changethewaypeoplecommunicateandberewardedwithendlessopportunities
Joinourteamofhighlymotivatedagentscommittedtocustomersatisfaction

Whatyou'llbedoing?

Provideservicerestorationsupportbymeansof:
PaymentArrangement
AccountEducation
PaymentMethodOptions
ManagingCustomerAccounts

What'sinitforyou?

CareeropportunitiesandGrowth
CompetitiveSalary
HealthcareBenefitsforYouandYourLovedones
http://jobs.jobstreet.com/ph/jobs/5558255?fr=21&src=16&srcr=12

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BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali|ConvergysPhilippinesServicesCorporationJob

EducationalAssistance
AllowanceandperformanceBonuses
WarmandEnjoyableWorkEnvironment

EmployeeTestimonials:

I'vebeenwithSprintsinceDay1anditseemssofastthatIhavebeenhereforalmost3years!
WhatsgoodaboutSprintistheirdrivetodevelopagentsforfuturerolesandpromotebuilding
talentsfromwithin.Iamreallyhappytomoveuptheladderfrombeinganagenttoescalations
andnowatransitionsupportspecialist!Ilovetosupportthetraineesandsharetheknowledge
thatIhavegainedfromtheprogram.Sprinthascreatedaculturewhereeveryoneiswillingto
help, and this is whats driving me to become motivated and driven to perform and reach my
goals.CheerstoSprintandlookingforwardtomoregrowth!
CherrylSiazon
TransitionSupportSpecialist

IhavebeenwithSprintfor1yearand5monthsnow.Istartedasanagentandafterayear,
gotpromotedtotheEscalationsTeam.After3months,Igotpromotedagainandassumedthe
role of the Transition Support Specialist (TSS). That was really amazing! Hard work and
dedicationreallypaidoff.I'vebeenthrudifferentcallcentersandprogramsinthepastbutonly
Sprinthasseenmypotentialasanagentwhilebeingrewardedmonthovermonthforhittingthe
targets.TheresnootherprogramformethanSprint!
BernardCayaba
LeadEscalations/TransitionSupportSpecialist

ApplynowatSta.RosaLagunaNuvali!

Youmustbe:

18y/oandabove
Finishedatleast2yearsincollege(onecoursealone)Nobacksubjects
HighSchoolgraduatesorcompletedlessthan2yearsincollegemustacquireatleast6
month call center experience handling INTERNATIONAL VOICE ACCOUNT and 1 year
forLOCALACCOUNTmustberegularized
6monthsto1yearCallCenterexperienceisanadvantage
Freshgraduatesareencouragedtoapply
WillingtoworkinNuvali
1DAYRECRUITMENTPROCESS!!!

Werelocatedat:

http://jobs.jobstreet.com/ph/jobs/5558255?fr=21&src=16&srcr=12

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5/9/2015

BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali|ConvergysPhilippinesServicesCorporationJob

NuvaliRecruitmentCenter3rdFloorOneEvotechBuilding,NuvaliLakesideEvozoneSanta
RosaTagaytayRoad,SantaRosa,Lagunabetween10AM5PM

Presentthiscodeforfasterprocessing:DIGI888

WEARENOWOFFERING5DAYSFREECOMMUNICATONSKILLSTRAINING!

WORKLOCATION

Address
ConvergysOneBuilding6796AyalaAvenuecor.SalcedoSt.LegaspiVillage,MakatiCity
1229,Philippines

COMPANYSNAPSHOT
AverageProcessingTime

6Days Fast
Industry

CallCenter/ITEnabledServices/BPO
FacebookFanPage

http://www.facebook.com/ConvergysPhils
CompanySize

Morethan5000Employees
Benefits

Medical,Miscellaneousallowance,Educationsupport,Dental,Parking
SpokenLanguage

English
WorkingHours

NightshiftandDayshift
DressCode

Smartcasual

COMPANYOVERVIEW
http://jobs.jobstreet.com/ph/jobs/5558255?fr=21&src=16&srcr=12

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BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali|ConvergysPhilippinesServicesCorporationJob

Convergys Philippines is the premier career destination in the country, as we provide the
opportunitiestomakeyourdreamsrealWehave60,000storiestotellwhichprovethatwe
can.

Because we are the BIGGEST and the BEST, we offer true career development, healthcare
benefits,aboveindustrycompensation,awarmandenjoyableworkenvironment,andaculture
of diversity, that guarantee professional and personal growth. We discover within people their
inherentstrengthsanddeveloppathsthatleadtotheirsuccess.

Weknowhowtotakecareofouremployeesbecausewefocusonthethingsthatmakethereal
differenceforsuccess.Wedeliverunparalleledcustomersatisfactionbecauseourworkforceis
empowered this approach has made us a global leader for 25 years. With headquarters in
Cincinnati, Ohio, Convergys employs nearly 120,000 employees who serve clients in over 87
countries.

Here in the Philippines, from a single contact center in Manila which opened in 2003,
Convergysnowhas34contactcenterfacilitiesinthePhilippineswithourrecentacquisitionof
Stream. We are constantly in search of the best and the brightest people to join our growing
familyaswecontinuetoexpandourbusiness.

Find Convergys Philippines on your favorite social media sites: Facebook, Twitter,
Instagram,andPinterestforthelatestpromotionsandevents.

WHYJOINUS?
Convergysofferstruecareerdevelopmentthatwillleadtoyoursuccess,aboveindustry
compensationandbenefits,andagreatplacetoworkthatguaranteesprofessionaland
personalgrowth.Ifyouaredriventojumpstartawinningcareerandyearningtobepartof
somethingspecial,thisisyourchance.ComeandmakeyourdreamsrealwithConvergys.

BepartoftheLargestPrivateEmployerinthePhilippines
Workwiththebestandbrightestbusinessmindsintheindustry
Findfulfillmentinyourworkasyouseethemeritsofyoureffortsdirectlyimpactingthe
businesseveryday
Educationalassistanceprogram
ICTBPOHallofFameAwardee
FortuneMostAdmiredcompanyfor9consecutiveyears
2010BPOCompanyoftheYear
PEZAHallofFameawardee
Halfofthetop50Fortune500companiesareConvergys'clients

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5/9/2015

BeaCustomerSupportExpert(TELCOACCT)inConvergysNuvali|ConvergysPhilippinesServicesCorporationJob

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