Ann R.

Bramlett - Resume
Address: 16535 Park
Livonia, Michigan 48154-2209
Home Phone: (734) 591-1452
Cell Phone: (313) 408-9557

Ann R. Bramlett
Ms. Bramlett has over eighteen years of experience in the Information Technology Industry. She has
worked as a Quality Assurance Analyst, Software Developer, Database Analyst, Support Specialist
and Network Administrator in the automotive, financial, manufacturing, education, healthcare and IT
services industries. Her skill set includes strong analytical and communication skills; ability to work
well independently and as a team player; flexibility and the ability to pick up new skills quickly;
dependability, thoroughness and persistence; proven track record with completing projects
successfully; and strong technical skills.

Skills Summary

Experienced In:
Microsoft Office 2003, 2007 (Access, Powerpoint, Excel, Word)
CARS, QA Director, TrackRecord
TestPartner, QA Run, QA Load
Oracle 7, 8, 9i, 11i
Structured Query Language (SQL)
Microsoft Visual Studio, Visual Basic, VB .Net, VB Scripting, C#
HTML, Javascript, JAVA
UNIX Administration, UNIX Scripting

Certification
Certified Software Quality Engineer (by American Society for Quality, 12/2008)
 Employment History
TEKsytems July 2009 to Present

Industry: IT Consulting
Position: Test Case Developer / Tester
Environment: ASP.Net, C#, UML, SQL Server, WINDOWS XP, VISTA
Tools: Saber, Sharepoint, Jira, Mercury, Microsoft Office 2007
Created and executed end-to-end (user scenario) test cases for Electronic Data Systems for the Business
Application Modernization (BAM) project commissioned by the State of Michigan Department of State.
Tasks included clarifying business rules, translating high level definition documents into test cases,
mining data using SQL, executing test cases, entering defects and testing defect fixes.

Compuware Corporation August 1998 to October 2008

Industry: IT Services Duration: 6 years, 3 months.

Position: Quality Assurance Analyst, Professional Services Consultant
Environment: MS WINDOWS XP, Sun 6800 running Solaris 2.8, SUN JAVA 1.4.1, Oracle
11i
Tools: CARS 5.02, QA Director 5.02, QA TrackRecord 6.02, TestPartner 6.0,
QARun 4.09, QALoad, Oracle SQL Plus Release 8.1.7,
MS Internet Explorer 6.0, MS Office 2003 (Access, Word, Excel, Powerpoint)
Served as the lead QA analyst for major Corporate Information Systems projects. Created testing
strategies, test plans and test cases, and designed and conducted system, integration and performance
testing for these projects using all tools as listed above. Successfully completed projects included Priority
Code Standardization; HEAT HR Call Tracking; Payment Terms; Oracle 11 Canadian Rollout; CHRIS
Update Access Rollout; Maintenance Billing; Client Information Systems; and Security. Served as the
senior tester for all new and maintenance releases of the Maintenance Billing, Client Maintenance,
Security and Services Time and Billing applications. Assisted with Corporate IS's achievement of
Capability Maturity Model (CMM) certification by serving on the Enterprise Quality Assurance (EQA)
Measurements and Analysis team. Created and refined reports to measure testing efforts. Created and
implemented EQA improvements as member of the EQA Process Improvement team. Served on the EQA
Peer Review team as a Functional Area (FA) and Test Requirements (TR) peer reviewer.

Industry: Financial – Bank One. Duration: 2 months.

Position: Database Analyst
Environment: MS WINDOWS 98, NOVELL NETWARE
Tools: MS ACCESS 97/2000, MS VISUAL BASIC 6.0, MS OFFICE 2000
Designed a front-end interface and reports menu, using Visual Basic 6.0, for the client’s Rebate
application. Designed twenty-eight reports and queries using MS Access for the new application.
Conducted staff meetings to elicit staff input and devise a master plan for the future redesign of the
Rebates database. Advised and assisted staff with the redesign of several important tables in the current
Rebates database.

Industry: Automotive Manufacturing – Ford Motor Co. Duration: 2 years, 7

months.
Position: Programmer / Analyst
Environment: MS WINDOWS 98/2000, Oracle 7/8, UNIX V, NETSCAPE, Web Farm
Tools: MS VISUAL BASIC 6.0, MS ACCESS 95/2000, MS EXCEL 95/2000,
MS SQL 7, MS INTERNET EXPLORER 6.0, INSTALLSHIELD 6.0,
ORACLE 7/8, TOAD 6.3, UNIX Scripting, HTML, ONNET HOST SUITE 5.0,
SYMANTEC PCANYWHERE, WINZIP, ADAPTEC 4.0
Developed, converted and supported a major profit reporting application for a major automotive
company. Provided ongoing client technical and backup support and development for two
additional financial applications. Made enhancements to application forms and reports using Visual
Basic, Access and Oracle. Assisted with application redesign to accommodate changes in business
functionality. Completed all requirements for the development and implementation of three new
releases of the application. Completed all requirements for the successful conversion of the
application from Access, Excel and Windows '95 to Access, Excel and Windows 2000, including
code revision, testing, debugging and implementation. Revised code in Microsoft Excel macros to
successfully convert an application input template from Excel '95 to Excel 2000. Wrote code to
automate the manual process of the loading of volumes in the application. Wrote user documentation
of the new automated process to load volumes in the application. Wrote scripts in UNIX to perform
system operations for the application. Revised application HTML documents on the Web.
Supported a remote client server using Symantec PCAnywhere. Zipped application data files, burned
them to CD using Adaptec software and wrote documentation to successfully decommission the
application.

Industry: Automotive Manufacturing - Visteon Duration: 4 months

Position: Quality Assurance Specialist
Environment: PC/LAN, MS WINDOWS 98, ORACLE 7
Tools: QA RUN, QA TRACK, QA PLAN, MS OFFICE 98, MS VISUAL BASIC 5.0,
MS INTERNET EXPLORER, BORLAND C
Used QA Run, a Compuware product, to script and automate test conditions for a SAP financial
application for a major supplier of automotive parts to a major automotive company.

Industry: Temporary Services – Kelly Services Duration: 10 months

Position: Quality Assurance Specialist
Environment: PC/LAN, MS WINDOWS 98
Tools: MS ACCESS 97, MS VISUAL BASIC 5.0, MS DOS 6.3, MS EXCEL 5.0,
MS WORD 5.0, LOTUS NOTES, MS SQL 6.0
Designed over 90% of the test plans for the "PSAM II" (Partnered Staffing Account Management
System) project. Conducted unit system integration, performance, white box and back box testing
based on these test plans. Made recommendations for the revision of PSAM II project design and
procedures based on the test results. Worked closely with “PSAM II” members including
programmers and support staff in redesigning and shaping the final “PSAM II” product. Served as a
liaison between the “PSAM II” team and the Kelly Services Quality Assurance (SQA) division.
Accurate Data Systems April 1995 to August 1998

Industry: Process Oil / Financial

Position: Programmer / Analyst, Technical Support Specialist
Environment: PC/LAN, MS WINDOWS 95/98, SCO UNIX, MS DOS, WINDOWS NT, NCR,
XENIX, HP, TEXAS INSTRUMENTS, IBM RISC 600
Tools: UNIX Scripting, MS VISUAL BASIC 5.0, MS ACCESS 97, MS SQL 6.0,
MS EXCEL, MS WORD, BUSINESS BASIC, IMS QUERY,
WORDPERFECT
Developed and modified the accounting software of the company, a leader in financial accounting
software for the petroleum industry. Enhanced the company’s relational database using MS SQL and
IMS Query. Provided ongoing technical support to several hundred clients to resolve software,
UNIX system or hardware-related problems. Wrote custom tax software to meet special client needs
and to transmit financial data electronically. Created scripts in UNIX to handle business processes.
Wrote and tested programs to convert the company’s environment to a client-server environment.
Modified company programs to become Y2K compliant.

Strategic Staffing Solutions March 1995 to May 1995

Industry: Electronics
Position: Programmer / Analyst
Environment: MS DOS
Tools: POWER BASIC
Modified code written in Power Basic and added animated graphics to a laptop demonstration
program of electronic transmission lines for a major Chicago corporation.

Electronic Data Systems July 1994 to February 1995

Industry: IT Services
Position: Network Administrator
Environment: UNIX, SUN OS, WINDOWS 3.1, LAN WORKPLACE
Tools: ARCSOLO, GUPTA SQL, FULCRUM FULL TEXT SEARCH, MS WORD,
MS EXCEL
Served as network administrator on a legal project for a major automotive client. Duties included
basic UNIX systems administration tasks and the support of PC users in a network environment.
Also configured peripherals to work compatibly with custom software and resolved software
application issues.
Michigan Fabrications October 1992 to June 1994

Industry: Manufacturing – Retail/Wholesale

Position: Programmer / Analyst
Environment: SCO UNIX
Tools: THOROUGHBRED BASIC, COBOL, WORDPERFECT
Created and maintained manufacturing and financial accounting programs for the factory that created
window blinds and related products for a major retailer. Made modifications to inventory and
electronic ordering systems. Provided ongoing technical support to office and manufacturing staff.

Megasource May 1992 to August 1992

Industry: Healthcare
Position: Programmer / Analyst
Environment: NOVELL NETWARE, DOS, UNIX
Tools: PICK, REVELATION
Developed the company's outpatient pharmacy system software and some documentation for that
software. Worked with the PICK programming language and Revelation relational database.

Schoolcraft College April 1991 to April 1992

Industry: Education
Position: Programmer / Analyst
Environment: PRIMOS, PRIME
Tools: INFO-BASIC, PICK, INFORM
Developed and maintained programs for the Accounts Receivable, Payroll, General Ledger,
Registration, Counseling and Continuing Education departments.

Education
Bachelor of Arts Degree – Major: Psychology
Oakland University
Rochester, Michigan

Post-Associates Certificate in Computer Information Systems (04/2010)

Associates Degree – Major: Computer Information Systems
Schoolcraft College
Livonia, Michigan
Graduate Work in Public Administration, Computer Science courses
Wayne State University
Detroit, Michigan