County of Monterey

41N24
NETWORK SYSTEMS ENGINEER II

DEFINITION
Under direction, provides technical support for the Countys infrastructure of Local Area
Networks (LANs), Wide Area Network (WAN) and other related data network
telecommunications equipment, including: Routers, Switches, Virtual Private Networks
(VPNs) and Firewalls; performs complex network trouble-shooting tasks utilizing high
level network trouble-shooting tools; responsible for all aspects of network data
communications equipment and services; evaluates and tests new technology related to
data communications and its associated Operating System (IOS) levels; and other duties
as assigned.
DISTINGUISHING CHARACTERISTICS
Network Systems Engineer II is the fully experienced journey-level in the series,
performing complex network trouble-shooting tasks utilizing high level network troubleshooting tools such Network Protocol Analyzers, PING and Trace routes utilities.
Incumbents at this level are responsible for all aspects of network data communications
equipment and services, i.e. Domain Name Services, Remote Access, Dynamic
Addressing, Directory Services, Authentication, Repudiation, Logging, monitoring
Intrusion Detection Systems (IDS), Local area networks, Cisco Routers, and LAN
Switching configurations, communications with remote access including VPN, Frame
Relay, T1, E1, DS-3 connectivity, problem solving, technical training and network
security. Network Systems Engineer II works closely with vendors and technical
personnel from other County departments and may act as the technical lead in IT-related
project teams. Network Systems Engineer II has the primary responsibility for evaluating
and testing new technology related to data communications and its associated Operating
System (IOS) levels.
Network Systems Engineer II is distinguished from Network Systems Engineer I in that
the latter is the entry level of the series responsible for first-level problem resolution and
performance of some of the Network Systems Engineer II tasks in a learning/training
capacity, particularly related to network services. Network Systems Engineer I performs
network trouble-shooting and implements network equipment configuration and
installation, and is responsible for first and second-level network problem resolution and
performance of site surveys for new LAN installations and upgrades for sites.
Network Systems Engineer II is distinguished from Network Systems Engineer III in that
the latter performs the most complex LAN/WAN technical tasks to develop and maintain
the Countys network infrastructure, manages complex and large technical projects,
mentors and develops staff skills, formulates network integration solutions, designs
network integrity, reliability, and availability into the infrastructure, participates in
standards organizations, develops standards specifications for use throughout the
network, conducts research and development into new technologies, advances the state of
the county network services, and facilitates communication among all stakeholders to
define project scope, set priorities, sequence implementation, and ensure appropriate
monitoring of technology solutions.

County of Monterey

41N24

The Network Systems Engineer series is distinguished from other professional

Information Technology positions in that this position is focused on network data
communications technologies, and LAN/WAN infrastructure design, configuration,
installation, maintenance, network capacity planning and other data network specific
functions.
The Network Systems Engineer series is distinguished from the Information Technology
Support Technician series in that the former is focused on the practical application of
network engineering and design and the latter is focused on data networks hardware
integration and interconnectivity
EXAMPLES OF DUTIES
The duties and responsibilities listed below are illustrative only. They are not meant to be
a full and exhaustive listing of all of the duties and responsibilities of the classification.
1. Installs, configures and maintains the Countys advanced Cisco-based networks Local
and Wide Area Network systems, and client server hardware and software maintained
in ITDs Data Center.
2. Maintains and administers Cisco PIX-525 and Net screen Firewalls, Cisco VPN with
RSA Secure ID, Citrix Meta Frame and Active Directory Services including DNS,
DHCP, WINS, OUs, Global Catalog, ISA and Web-based Servers.
3. Proactively manages and monitors the Countys LAN/WAN using performance
monitoring tools and alerts, such HP Open View, Solar Winds, Cisco Works, Multi
Router Traffic Grapher, Network Protocol Analyzers and Fiber Optic Network
Diagnostic tools.
4. Conducts network traffic & capacity studies/analysis.
5. Maintains efficient and trouble-free operation of all County Local and Wide Area
data communications networks.
6. Creates and maintains troubleshooting guidelines and associated support
documentation on problem identification, fault isolation, estimation of effort hours
required to complete problem resolution, and systems restore in the event of a critical
system failure.
7. Develops network management and monitoring criteria for system utilization and
capacity management.
8. Maintains up-to-date documentation of network design, operations and procedure
manuals and other technical documentation.
9. Participates in the evaluation and selection of infrastructure technology.

County of Monterey

41N24

10. Assists in providing troubleshooting and/or disaster recovery services to client remote
networks as needed.
11. Conducts portions of and/or assists other Telecom personnel in preparing materials
for technical presentations made to clients and data center personnel.
12. May assist in training less experienced personnel as assigned and required.
13. Performs other tasks as assigned (which may include Network Systems Engineer I
duties).
QUALIFICATIONS
A combination of experience, education, and/or training which substantially demonstrates
the following knowledge, skills and abilities:
Knowledge and Skills: In addition to the knowledge, skills and abilities referenced in
the Network Systems Engineer I job specification, incumbents must possess the
following:
Working Knowledge of:
1. Various VPN and Firewalls Architectures, Intrusion Detection Systems (IDS), Secure
ID, IPSec, and Token Authentication-based technologies
2. Multi-layer switching, Optical Network Systems (ONS) integration, configuration
and troubleshooting in an enterprise LAN/WAN environment
3. UNIX, LINUX, and Windows NT and 2000 hardware/software enterprise
architectures, including Sun Microsystems, Blade Servers, SAN and NAS
4. WAN Communications Protocols (Frame Relay, ISDN, ATM), IP Routing Protocols
(IGRP, OSPF, EIGRP, BGP)
5. ATM and Voice Technologies, IP Telephony, DSL, VHDSL
6. Public infrastructure connections and interconnections to LANs and WANs
7. Standard Telecommunications Circuit designations such as DS-0, T-1, DS-3, OC-3,
and OC-12
8. Client Server and Web-based architectures, software licensing rules and regulations
and MS Exchange 5.5 and 2003 in a large NT multi-domain environment

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41N24

Skill and ability to:

1. Incorporate security requirements into network architecture
2. Design and integrate multiple platforms and protocols including Intel, Solaris, HPUX, Linux, Voice Over IP, LAN and WAN networking environments, both for SNA
and TCP/IP applications
3. Work with applications development teams/vendors to identify and mitigate network
impacts of application changes upgrades and implementations
4. Work with IT Business Managers and County Department leaders to understand
business requirements and help them understand how technology tradeoffs influence
strategy
5. Learn and apply new technologies to County network infrastructure
6. Communicate effectively both orally and in writing with technical and non-technical
audiences
7. Maintain strict confidentiality of data and information processed
8. Work independently at remote sites throughout the County
REQUIRED CONDITIONS OF EMPLOYMENT
As a condition of employment, the incumbent will be required to:
1. Successfully pass a background investigation
2. Possess a valid California Class C drivers license with a satisfactory driving record
or be able to provide suitable transportation that is approved by the appointing
authority
3. Work occasional nights and weekends in a facility open 24 hours per day/7 days per
week
4. Occasionally work under adverse conditions, such as inclement or hot weather
EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING
The knowledge, skills, and abilities listed above may be acquired through various types
of experience, education, or training, typically:
Four (4) years working on general LAN support, desktop support, file server installation,
administration and support which includes:
Three (3) years experience with installation, configuration and programming of
routers and switches, and

County of Monterey

41N24

Three (3) years of experience working with network management and monitoring
tools, such as: HP Open View, Cisco Works, Network Observer, Solar Winds,
Sniffer Protocol LAN/WAN Analyzer, and SNMP. Extensive experience in
LAN/WAN integration, maintenance and troubleshooting, and extensive
experience configuring and maintaining routing protocols, such as EIGRP, BGP,
OSPF and RIP. Proven experience in supporting data communications
environments including configuration and administration of Virtual Private
Networks (VPNs), Firewalls, and security policy management.

Two (2) or more certifications from Cisco, such as CCNA, CCDA, CCNP, CCDP and
Microsoft, such as MCSE for Windows 2000, or certifications in UNIX or Linux are
desirable.
PHYSICAL AND SENSORY REQUIREMENTS
The physical and sensory abilities required for this classification include:
1. Sight in order to read computer screens and standard computer printouts
2. Strength to lift a 50-pound object, without assistance, and items weighing up to 150
pounds with assistance
3. Coordination and equilibrium sufficient to climb a ladder and maintain balance while
pulling cable
4. Visual color discrimination sufficient to distinguish the color codes of wire and
schematic drawings
5. Manual and finger dexterity sufficient to work with hands in close tolerances and to
work with extremely small electronic components

County of Monterey

41N24

CLASS HISTORY
Class Code:
Established Date:
Revised Date:
Former Title:

CLASS DATA
41N24
April 8, 2003
February, 2005
N/A

Prepared by: Cindy Girard, Associate Personnel Analyst

Approved by:
/s/ Dianne Dinsmore, Senior Personnel Analyst
County Administrative Office

3/10/05
Date

Job Group:
03
EEO Category:
P
Work Comp. Code:
8810
Bargaining/Employee Unit: J
FLSA:
C
MOCO OT:
Y