Syed Hussain home: 780-436-1447

18-10630 83 AVE NW cell: 780-235-1526

EDMONTON AB T6E 2E2 hussain.mahbub@gmail.com

HIGHLIGHTS OF QUALIFICATIONS
Ten years of experience working in retail and real estate developments
MBA degree (International Qualifications Assessment)
Diploma in Office Administration, Edmonton
CGA Student (Level 2)

BUSINESS DEVELOPMENT/MANAGEMENT SKILLS

• Build relationships of trust with clients/ customers to develop rapport and clientele
loyalty
• Consult with companies/ clients to acquire new real-estate development projects
• Manage team of up to 12 members
• Liaise with development partners – architect, contractors, suppliers, investors, and
attorneys
• Maintain contact with real estate community, other developers and government
officials
• Process documentation from preparation of offers to amendments to execution of
final agreements
• Ensure strict confidentiality of personal information according to FOIP and PIPA
• Research and compile information/documentation to produce monthly and annual
reports
• Organize work schedules/duties to improve productivity and meet deadlines

CUSTOMER SERVICE/ SALES SKILLS

• Provide quality customer care focused on complete satisfaction
• Listen carefully to assess individual requirements and financial abilities
• Allow the client to describe specific wishes–avoid pre-judging client’s asset liquidity
• Counsel clients on financial assessments and investment planning
• Find positive solutions for daily routine concerns or challenging situations
• Maintain and expand scope of customer database through relationship marketing
• Survey clients to provide follow-up service(s) and generate potential new clients
• Pay strict attention to detail–success is in the details

COMPUTER/ADMINISTRATIVE SKILLS
• Create Excel spreadsheets to report and analyze financial data
• Integrate Microsoft Office software to manage all documentation needs
• Follow practices and procedures according to principles of Business Administration
• Develop up-to-date client database and file management system(s)
• Perform mail merge for informational and/or promotional mail-outs
• Format, proofread, and edit business letters, emails, memos, reports
• Determine office requirements, order supplies, and maintain inventory
• Enter data accurately at 40 wpm

EDUCATION AND TRAINING

Administrative Professional Diploma Program Edmonton, Alberta
Syed Hussain Page 2
Campbell College Jun 2009–Jan 2010
Post-secondary training and certification in:
• Business Communications
• Office Procedures/ Professional Development Workshops
• Computer Training – Microsoft Office Suite

MBA–Marketing Major Dhaka, Bangladesh

North South University Sep 1997-April 2000
Syed Hussain Page 2

M.Sc– Master of Science in Physics Dhaka, Bangladesh

University of Dhaka 1995-1997

Bachelor of Science (B.Sc) in Physics Dhaka, Bangladesh

University of Dhaka 1991-1995

INTERNATIONALCOLLABORATIVE TRAINING/ WORKSHOPS

Certificate Course in Project Management Professional (PMP) Certification
Preparation Edmonton, Alberta
A 39 Hour Course conducted by JFA Project Management Consultants 2009

Training of Trainers–International Purchasing & Supply Chain ManagementDhaka,

Bangladesh
Facilitator–UN Expert–Dhaka Chamber of Commerce & Industry 2003
• Stage 1 and Stage 2 2004

Regional Workshop–International Purchasing & Supply Chain Management

(IPSCM) Consultancy
International Trade Center (WTO/UNCTAD) Geneva, Switzerland at DCCI Business Institute
Phnom Penh, Cambodia
2004
Profitable Negotiation/Successful Business Presentation/Customer Care in Action/
Dhaka, Bangladesh
Time Management & Assertiveness–TACK Training International, UKMay 2004 / July
2004 /.Sept 2003 / Dec 2004
Leadership Training–Phase I & II & III (Sensei, Sri Lanka) 2004 and 2005

PROFESSIONAL EMPLOYMENT HISTORY

Work Practicum Edmonton, Alberta
Canadian College of Emergency Medical Services Dec 2009-Jan 2010

Worked in the Administrative Office of the career college and main responsibilities included
processing of student registration,
preparing certificates & transcripts, and ensuring record management.

Product Advisor Edmonton, Alberta

Sun Auto Centre Ltd. Nov 2008–May 2009

Main responsibility was to generate targeted revenue, ensuring highest level of customer
satisfaction and retention.

Sales Consultant Edmonton, Alberta

Team Ford Sales Ltd. Aug 2008– Oct 2008
Main responsibility was to meet sales targets acting as an enterprising person.

General Manager–Business Development Dhaka, Bangladesh

Amin Mohammad Foundation Ltd. (Leading Real Estate Developer)Oct 2005–Jun 2008

This key position was in charge of company’s Business Development Office and reported to
the CEO.

AVP–Business Development & Marketing Dhaka, Bangladesh

Bay Developments Ltd. (Market LEADER in Up-scale Urban Real Estate Developments)Jul
2003–Sep 2005
Syed Hussain Page 2
Main responsibility was to develop and implement marketing & business development plan
for the company.

Manager, Purchasing & Supply Chain Dhaka, Bangladesh

Rahimafrooz Superstores Limited May 1999–Jun 2003
Main responsibilities of this position were to ensure targeted profitability and desired level of
product availability ensuring effective supply chain consolidation.

Trainer–International Purchasing & Supply Chain Management (IPSCM)Dhaka,

Bangladesh
Dhaka Chamber of Commerce and Industry Feb 2005–Jun 2009
• Collaboration with International Trade Center (ITC), WTO/UNCTAD Geneva,
Switzerland