CLASS 1

MOHSIN MD. ABDUL KARIM

BATCH: 51(E), ROLL:

13
During my student life I have attended so many classes, but I have to admit that my first
class of Business Communication was quite different from the others. The foremost reason
is that the class was started by a quote of Alvin Toffler being presented before the entire
class. I was familiar with the term learning or I thought I was. But the terms relearn and
unlearn were unfamiliar to me. But in the end I caught, although tenuous, drift of those
terms.
My class was primarily focused on Business Communication. Communication plays an
important role in many aspects of business. The success of any business to a large extent
depends on efficient and effective communication. Being human being, all have to spend
staggering amount of time to communicate with others in their whole life. But the thing that
matters the most is how one communicates or how one should communicate. A relation is
created by communication and the latter is the foundation of the former. The term relation is
also used in business. I realized that communication is one of the keys to business success.
In business it is the clients who are at the top of the business chain. Business is social and
economic system. No business will flourish in the absence of effective communication skills.
To survive the competition in business sector around the world it is important to have strong
relationship with clients. How one communicates will determine the relationship with people.
Even having best products in disposal might not be enough to draw the clients. It is
interaction that ensures good relationship with clients. Successful relationship with clients
will not only contribute in business life, but also in social aspects. Being able to communicate
well will enhance ones overall performance as well.
After I had learned about the importance of communication it occurred to me that who
should be bestowed with this colossal responsibility. It turned out to be the manager. In fact
good communication skills make someone a good manager. A good manager must nurture
this skill to perfection. Developing better communication skill is a must for good managers. It
is the responsibility of a good manager to interact efficiently with the clients and build a
sustainable relationship. A good manager has to know how to communicate in different
situations with different clients. A good manager will also have to communicate with the team
members. Conveying messages clearly will be helpful to lead the team members in proper
way thus ensuring the team success. Managers who know how to communicate successfully
will enhance the possibility of success in the area they are supervising by a greater margin.
Good communication also prevents all misunderstandings from happening among the
members.
During my class a little part of my mind was preoccupied with finding the relevance of the
quotation which was being presented before the entire class. I realized the gist in the end. I
was familiar with the term communication but I learned the significance of communication
and by doing so I relearned about communication in a very different way. Finally I will have
to unlearn my previous concepts about communication and put my new learning in effect to
make myself a better communicator and eventually a better manager. Thus I will be able to
discard myself from being one of the illiterates of twenty first century. By adopting my new
learning I will be able to make myself a better communicator, a better manager. Only then
my learning will be vindicated.