I

INTERNSHIP REPORT
JS Bank Limited
Katcheri chowk Sialkot road wazirabad

MBA (FINANCE)

INTERNSHIP REPORT

Faculty of management and administrative sciences

1

University of Gujrat, science campus

INTERNSHIP REPORT on
JS Bank Limited
Katcheri chowk Sialkot road Wazirabad

Supervised By;

Signature
Name
Designation
Chairman

Signature
Name

Acknowledgement
Every praise is due to Allah alone the merciful and teachings of His Prophet
(Peace and blessings be upon him) who, for ever, a torch of guidance and
knowledge of kindness as whole.
I would like to thank,
Almighty Allah whose blessings are always with me.
To my teachers at all my stages of study who always guided me in right
direction.
To all my friends from whom I learned much.
To the staff of the JS Bank Limited Katcheri chowk Sialkot road
wazirabad who fully cooperated with me in the completion of my Internship.

TABLE OF CONTENTS

ACKNOWLEDGEMENT
..3
EXECUTIVE
SUMMARY....4
ORGANIZATIONAL
INTRODUCTION
.6
OVERVIEW.
...8 INVESTMENT
.10
KEY
MANAGEMEMT
12
PRODUCT LINES AND
SERVICES.15
PRODUCTS
..21
EXPORT
SERVICES.
29
3

IMPORT
SERVICES..3
1
LOANS
......33
PEST
ANALYSIS..
..35
ORGANIZATIONAL
STRUCTURE...37
CLEARING
40 INTERNSHIP
EXPERIENCE.45
CONCLUSIONS
.......46
SWOT
ANALYSIS...
47
FINDINGS
RECOMMENDATIONS.
49
REFERENCES
55

Executive Summary

This report is based on internship of JS bank Limited. It is a famous and

apparent bank of Pakistan.JS Bank maintains first position in banking sector
in Pakistan.
This is the report based on my internship period and all the time which in
have spend in the JS Bank and learn a lot about the banking sector activities
and it will help a lot for me in future times and will be help in practical life .in
so many ways as it has been described in the report contents and all this
based on personnel learning.
This report contains SWOT analysis, PEST analysis, and overview of js Bank.
There are also stated the activities which I performed during my internship in
the branch. In this report also discuss the industry analysis of banking
system in Pakistan. The problems in this branch are also discussed.
Recommendations are also provided for the problems which founded

INTRODUCTION

Background of Studies:

As part of the academic requirement for completing Master in Business

Adminstration (M.B.A) the students are supposed to have six weeks training
with any recognized organization. The core idea of the internship in any
organization is to that the students should know the basic rules, practices
and the discipline of banking organization, for that reason I have undergo six

weeks internship in JS Bank Limited Katcheri chowk Sialkot road

Wazirabad

Propose of studies;

The interior purpose is to collect related information to organize internship

report on JS Bank Limited To observe, analyze and interpret the suitable data
broadly and in a productive manner.

To work practically in an organization.

To develop interpersonal communication.

Scope of Studies:

As a trainee in the JS BANK LIMITED main objective of my study research

was to know about the general banking dealings in the branches of JS BANK
LIMITED. The main activities, involved in the operation of the Js BANK
Limited Branches are remittances, deposits, advances and transaction
regarding foreign exchange. At the same time I have covered the different
aspects of overall functions JS BANK LIMITED in this report.

Objective:

Purpose of the internship is training and growth of the students. Internship

enabled the students to know the practical state in which the banking sector
operates. It has also guided the students to get better their decision making
power so as to use the resources in a excellent manner to get maximum
profit.
OVERVIEW OF THE ORGANIZATION

BRIEF HISTORY OF JS BANK;

JS Bank Limited has been formed after the merger and amalgamation of
Jahangir Siddiqui Investment Bank Limited and commercial banking
operations of American Express Bank Ltd Pakistan. JS Bank Limited
commenced operations in Pakistan as a fully scheduled bank on December
30, 2006. JS Bank Limited also has a Primary Dealer license for government
securities from the State Bank of Pakistan. JS Banks focus is to provide a
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quality and innovative range of banking services and products. The Banks
key activities can be categorized into three Business Units:
Retail and Consumer Banking
Treasury
Corporate & Commercial Banking
Investment Banking
Presently JS Bank has laid its footprint across metropolises of Pakistan with
plans to expand its outreach with more branches nationwide this year.
JS Group controls and operates market-leading financial services companies
in Pakistan across sectors including asset management, commercial banking,
Islamic banking, insurance, investment banking, financial advisory services,
stock brokerage, company research, consumer credit rating, factoring and
micro finance.
JS Group also has investments throughout Pakistan's economy, including its
industrial sector, technology & media sectors, commercial real estate,
energy & natural resources and aviation.

Nature of organization
JS Bank Limited (the Bank), incorporated in Pakistan, is a scheduled
bank engaged in commercial banking and related services. The Bank
is listed on Karachi Stock Exchange in Pakistan. The Bank is a
subsidiary of Jahangir Siddiqui & Company Limited ("the parent
company"). The registered office of the Bank is situated at Shaheen
Commercial Complex, Dr. Ziauddin Ahmed Road, Karachi and it
operates
With 131 branches / sub branches in Pakistan. The Pakistan Credit
Rating Agency Limited (PACRA) has assigned the long term credit
rating of the Bank at A ("single A")and the short term rating at A1 ("A
One") with stable outlook
JS Bank Limited
Type
commercial bank
Industry
Money centre bank
Founded
December 30, 2006

Headquarters
Karachi, Pakistan

JS Investment in Pakistan industries;

JS Company is one of the largest investment firms in INVESTMENT IN
PAKISTAN INDUSTRY
As Pakistans macroeconomic performance continues to improve,
Pakistan industry has gone through steady expansion in its capital
investment base and production capacity in the last five years. Given
Pakistans comparatively small industrial base, the investments across
many industrial sectors is significant. There are several industrial
sectors which we believe offer particularly attractive investment
opportunities. Pakistans companies are becoming increasingly global
in outlook. Through exploiting Pakistans comparative cost
advantages in certain sectors, these businesses are able to drive
significant and sustainable growth.
In some areas of the economy, Pakistan has a high standard of
infrastructure for an emerging market economy. However, there are a
number of infrastructure bottlenecks which provide exciting
development opportunities as Pakistans economic performance
continues to accelerate.
JS Bank is part of JS Group,

one of the largest and most high profile business and financial services
groups of Pakistan with interests in a diverse range of areas like financial
services, insurance, banking, transportation, information technology, energy,
agriculture and media. JS Bank was formed on January 1, 2007 from the
amalgamation of the Jahangir Siddiqui Investment Bank (JSIBL) and American
Express Bank Pakistan Operations. Since then JS Bank has emerged as one of
the fastest growing and most dynamic banks in Pakistan, deploying one of
the fastest roll-outs in areas like network expansion, alternate delivery
channels as well as new product introductions.
JS Bank was formed as a result of the amalgamation of the Jahangir Siddiqui
Investment Bank (JSIBL) and American Express Bank Pakistan Operations.
This was a very unique mix of a leading local business group taking over
what was the oldest multi-national bank in Pakistan with over half a century
of experience of working in the Pakistan market. While these two banks had
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very different outlooks, they had huge complementary synergies as they

brought together an extremely talented pool of people who had the
experience of both corporate and investment banking as well as high end
retail banking services such as Wealth Management and Cards. Therefore the
vision of JS Group since day one was that this bank would take advantage of
this diversely talented resource and grow in both scale and outreach to
become a significant player in Pakistani banking.
Service and Technology both are key components of JS growth strategy. The
meteoric growth that have witnessed would not have been possible without
these
Two primary areas. However, it is extremely important to us to ensure
that whatever we offer our customers has to be backed by the best
possible service and support infrastructure and must provide real value
to their overall experience of banking with us. This primal thought
holds true for everything from must-have services like branches and
ATMs to value added services like Branchless and Internet banking,
both of which we hope to launch in the near future.
Today the Pakistani banking customer has both the choice and the
exposure to a wide range of options in the market. The growth in
media particularly satellite television has broadened peoples
knowledge of banking services available around the world and that has
made them more discerning. Having said that there is huge potential
particularly in tier II and III cities as consumers are becoming more
aware of high technology banking products and the support structure
necessary for such services like broadband Internet and Mobile
Telephony is being made available. All this is creating a huge market
for technology services as customers are willing to subscribe to these
services due to the matchless convenience and efficiencies that they
offer. This makes it a key growth area for JS Bank however as I
mentioned we will broaden our offerings in the technology sphere in a
phased and gradual manner in line with our overall strategy to ensure
impeccable service provision and value addition Pakistan and heads a
diversified financial services group. JS and company have a tradition of
leadership and excellence. It was Pakistans first securities firm with a
Wall Street pedigree through its joint venture with Bear Stearns & Co.
Js and company is rated AA (long term) and A1+ (short term) by the
Pakistan Credit Rating Agency and issued Pakistans longest-dated (109

year) corporate bond.

Key Management:

Basir Shamsie
Banking Group Head Treasury & Investment
Mr. Basir Shamsie joined the Jahangir Siddiqui Group in 1994 and
presently heads the Treasury & Investment Banking of JS Bank Limited.
Before joining the JS Group, he worked in the Finance function at
Upjohn Pakistan.Mr. Shamsie has received his Bachelor in Business
Administration with a major in Accounting from University of Texas at
Austin, USA. He is a graduate of Program for Leadership Development
from Harvard Business School, USA.
Karim Sultanali
Group Head Corporate & FI Banking
Mr. Karim Sultanali holds a Masters Degree in Business
Administrationfrom Institute of Business Administration (IBA) Karachi
and is also a qualified Chartered Financial Analyst from CFA Institute
USA. He is a Diploma Associate of Institute of Banker PakistanMr.
Sultani has almost 19 years of diversified experience in the banking
industry. Prior to joining JS Bank, he was working with Arif Habib Bank
as Executive Vice President and Head of Credit Division.

M. Khalil ur Rehman
Chief Operating Officer
Mr. Rehman is a senior executive with over 31 years of diversified experience
in banking (operations and reengineering). He has been associated with
American Express Bank since 1993 and has held various positions in credit
administration and operations in different cities. Prior to this, he has worked
at Mashreq Bank Limited and United Bank Limited.

Kamran Jafar
Group Head Retail Banking
A seasoned Banker with thirteen years of a proven track record in Banking,
Mr. Kamran

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Jafar began his career with JS Bank in February 2008 as EVP / Regional Head
Retail Banking - (North). He joined as a member of the Retail Banking Core
Business Team and was instrumental in the countrywide roll-out of the
Banks branches and product suite. He took over responsibilities as Branch
Banking Head, along with the additional responsibility of Group Head Retail
Banking in July 2010. He has since then been the driving force of the effort to
ensure that the Retail Banking Group continues with its expansion and
successful drive towards countrywide profitability.
Muhammad Yousuf Amanullah
Chief Financial Officer & Company Secretary
Mr. Muhammad Yousuf Amanullah is a Chartered Accountant from the
Institute of Chartered Accountants of Pakistan in 1999 and a Cost and
Management Accountant from the Institute of Cost and Management
Accountants of Pakistan in 1998.
.Mamoon Hameed Farooqui
Group Head Credit & Risk Management
Mr. Mamoon Hameed Farooqi has 42 years of diversified banking experience
and has various banks on his resume, like UBL, BCCI, PICIC Commercial Bank
and NIB.
He spent major part of his career in Credit & Risk function in above banks.
Besides Credit & Risk, he also has working experience in Branch Banking and
Credit Admin functions.
Muhammad Iqbal Saif
Group Head Internal Audit & Inspection
Mr. Muhammad Iqbal Saifi did his MBA from IBA in 1968 and also did DAIBP in
1979. Mr. Saifi has 42 years of diversified banking experience and has
various banks under his portfolio like Habib Bank, BCCI, Union Bank, PICIC
Commercial Bank and Bank Alfalah.
Services and products

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ACCOUNT
Retail Banking

Retail Banking at JS Bank offers a variety of products and services for

both depositors and borrowers at competitive rates.
Kamiyab Business Account
perfect for the businessman, the Kamiyab.Business Account is specially
tailored to make your transactions smoother and speedier. This account
allows you to get the real deal for the success of your business by offering
the following services absolutely free of charge:
Free Return Cheque (outward)
Free Demand Draft and Pay Order Issuance
Additionally, by maintaining an average monthly balance of only PKR 50,000
in your Kamiyab Business Account, you can get the following services
along with the ones listed above absolutely free:
Counter Cheques
Collection Cheque (Local)
Retained Mail
Stop Payment
Cheque book Issuance (25 leaves)
Small Locker
ATM Card Issuance
ATM Card Annual Fee Waiver
Telex / Postage
Statement Issuance
Balance Certifcate
Rupee Plus Account
A high performance savings account, the Rupee Plus Account calculates your
profits on a daily basis to give you maximum returns with the greatest
flexibility. By opening your Rupee Plus Account with JS Bank, you can avail
the following services absolutely free of charge:
Free Online Inter-city Funds Transfer
Free Return Cheque (outward)
Free Demand Draft and Pay Order Issuance
By maintaining an average monthly balance of PKR 250,000 in your Rupee
Plus Account, you can also get the following additional services along with
the ones listed above absolutely free:
Counter Cheques
Collection Cheque (Local)
Retained Mail
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 Stop Payment
Chequebook Issuance (25 leaves)
Small Locker*
ATM Card Issuance**
ATM Card Annual Fee Waiver
Telex / Postage
Statement Issuance
Balance Certifcate
Rupee Current Account
A non-proft bearing account,
the Rupee Current Account is primarily geared towards individuals and
companies that have a large turnover of cheques. There is no initial
balance requirement to open this account.
Free Online Inter-city Funds Transfer
Free Return Cheque (outward)
Free Demand Draft and Pay Order Issuance
Counter Cheques
Collection Cheque (Local)
Retained Mail
Stop Payment
Chequebook Issuance (25 leaves)
Small Locker*
ATM Card Issuance**
ATM Card Annual Fee Waiver
Telex / Postage
Statement Issuance
Balance Certifcate
PLS Rupee Saving Account
The JS Bank PLS Saving Account is a Profit and Loss Sharing account that
empowers you to get good returns from your savings with security and
convenience. With this account you can avail the following services
absolutely free of charge:
Free Online Inter-city Funds Transfer
Free Return Cheque (outward)
Free Demand Draft and Pay Order Issuance
In addition to this, by maintaining an average monthly balance of PKR
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100,000 in your PLS Saving Account, you can get the following services
along with the ones listed above absolutely free:
Counter Cheques
Collection Cheque (Local)
Retained Mail
Chequebook Issuance (25 leaves)
Small Locker*
ATM Card Issuance**
ATM Card Annual Fee Waiver
Telex / Postage
Statement Issuance
Balance Certifcate
Rupee Basic Banking Account
Rupee account that can be opened with Rs 1,000/= as minimum balance
requirement. I deal for salaried persons and individuals with low
transaction turnover need.
No transactional charges up to 2 deposit transactions & 2 checking
withdrawals.
No minimum balance requirements.
No charges to maintain the account.
Country wide banking facility.
Rupee Fixed Deposits
Avail Fixed deposits products with different tenors and competitive rates. You
can place your idle deposits available in Current, Savings, Kamiyab or Rupee
Plus account and reap the benefit of optimum return.
Various tenors
Disbursement of proft based upon your choice.
Services
Foreign Currency Account
Current & Savings accounts in USD, Pound Stg, and Euro are
available.
Loans & Running Finance
They offer Running finance & Loan facilities against Deposits and Govt. of
Pakistan securities to be used as collateral. A dedicated Relationship officer
will look after all your credit needs.
Quick processing
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 Competitive rates
Western Union Home Remittance
Fast and reliable way for receiving money transfer from across 190
countries & territories worldwide.
No bank account needed.
Regular money transfers are usually available within minutes for
pick up by the recipient
Receive inward remittance from anywhere in the world.
Sale & Encashment of Govt. Of Pakistan Securities
they are authorized agents to sell and Ancash Govt. of Pakistan
securities (Defense saving certifcates & Special savings
certifcates.) Our account holders can avail this facility from our any
of the branches.
Countrywide Account Operation
you can operate your account from any of the branches of JS Bank Limited.
They have aggressive plans to expand our branch network giving our
customers a wider branch network. (Subject to approval from Regulatory
authorities.)
Deposit& withdraw cash
Issuance of Pay orders & Demand draft.
Statement of account printout
Tele-banking
Accessible via pin code a 24/7 phone banking facility for balance inquiry from
anywhere in Pakistan or overseas.
Obtain balances and details of the last fve transactions.
Offers account statements via fax.
SWIFT transfer
State of the art foreign currency account funds transfer system. From
Pakistan to overseas and vice versa. Local regulations apply.
State of the art SWIFT mode of payment, ensuring funds transfer in
shortest time.
Secure and efficient delivery system for inward and outward payments
Utility Bills payment
Public can conveniently deposit Electricity, Sui gas & PTCL bills at any of our
bank's branches.
Hassle free
Comfortable environment
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 No need to maintain bank account

PRODUCTS OF JS BANK!

Bancassurance
JS Banks bancassurance products provide you great value on your
savings, not only in form of higher returns but also an inbuilt insurance
coverage to protect costumer family from any unforeseen events in
life. They offer you unit-linked investment and life assurance products
in partnership with EFU Life Assurance Ltd., the largest private sector
life assurance company in Pakistan. The products combine the benefits
of investment plans with life assurance, enabling you to grow and
protect your wealth at the same time.

JS Bank currently offers the following bancassurance products.

Pehla Qadam
Roshan Kal
Pehla Qadam
Child Education Plan
The only thing constant in life is change. Planning for changes requires
Careful allocation of funds for an unpredictable tomorrow, in case life
catches you by surprise.
JS Bank brings to you Pehla Qadam - Child Education Plan,
exclusively designed to help shape your childs future. The plan,
underwritten by EFU Life Assurance Ltd., is a complete financial
planning package designed for you to save for your childrens future
educational needs. The plan provides high valued savings coupled with
a guaranteed level of life protection. Pehla Qadam is flexible enough
to be customized according to your specific need.
FEATURES OF PEHLAQADAM
Savings and investments at the same time every contribution in Pehla
Qadam is invested in an internal investment fund of EFU Life called the
EFU Managed Growth Fund. The fund is managed by investment
experts who adjust the mix of the underlying investments in light of
economic conditions and investment opportunities. Guaranteed
Protection the plan provides a guarantee of a minimum amount which

16

17

will be payable at maturity of the policy.

The guaranteed amount payable at maturity is equal to the sum
assured of the plan or the fund value at the time of maturity
(whichever is higher).
These substantial funds can be utilized for the educational needs of the
nominated child.
Access to savings at all times
the plan provides complete access to the accumulated fund value at all
times.
After the contributions have been made for two full years, the fund can
be withdrawn for its full or partial value. In case the customer opts for
complete surrender, all units in the fund will be en-cashed at the
current bid price and the plan will be cancelled.
Minimum amount
Premium
the minimum annual premium required for Pehla Qadam is Rs.
24,000.
Applicable Ages and Terms
Pehla Qadam is available to individuals of 18 years to 60 years of
age. The applicable savings terms are from 10 25 years.
Additional benefits
for increased security you can customize your policy with the following
additional benefits to better suit your needs.
Continuation Beneft
Income Beneft
Waiver of Premium
Unit Allocation
Following table depicts the percentage of premium that gets allocated
for investment in EFU Managed Growth Fund each year policy
Year
Allocation Percentage
Year 1
25% - 35%*
Year 2
80%
Year 3
90%
Year 4 to 10
100%
Year 11 onwards 105 %*
* Depending on policy term
Note: A personalized illustration will be provided for facilitating a
decision.

 Roshan Kal
Life brings with it many challenges. Ensuring that you are always
successful in overcoming these challenges requires careful planning
and allocation of resources. One way you can do t hat is by
strengthening your finances. Whether, youre at the start of a career,
planning for childs education or wedding, or simply planning for your
own retirement, it is absolutely vital to secure your future by anchoring
your financial foundations.
Thats why They bring to you Plan RoshanKal Investment plan, a
flexible and high value saving and investment product underwritten by
EFU Life Assurance Ltd. RoshanKal is aimed at strengthening your
financial foundations and ensuring that your dreams become a
reality throughout
Life.
FEATURES OF ROSHANKAL
every contribution in RoshanKal is utilized to purchase units of the
EFU Managed Growth Fund. This is unit linked investment fund with a
balanced investment strategy.The objective of the fund is to maximize
capital growth by investing in a balanced portfolio spread across a wide
range of shares, government and other fixed interest securities and
cash.
The fund is managed by investment experts who adjust the mix of the
underlying investments in light of economic conditions and investment
opportunities.
JS Bank Visa Debit Card:The JS Bank Visa Debit Card gives you the freedom to make all types of
purchases with complete ease and security. So be it travel, shopping,
dining or simply stopping for fuel, with the JS Bank Visa Debit Card, you
are assured of a shopping experience that is:
Convenient
Shop at over 54,000 merchants in Pakistan and over 22 million Visa
merchants worldwide.
Connected
Get access to your cash 24/7 at over 4,000 ATMs nationwide and at
over 1.6 million ATMs worldwide.
Controlled
No interest payments with spending linked directly to your account.
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Cash Free
Increased security with no need to carry excess cash.
JS Auto fnancing
an installment based loan which will be extended to individuals as well
as businesses for purchase of new/used/imported vehicles.
Product Benefts & Features
Quickest & Hassle-free processing
Personalize services
Low down payment {as low as 10% }
Flexible Tenure 1 - 5 years
First Year Insurance Financing/ up front
Early Settlement option { Nominal Charges apply }
Co-Borrower Facility
No -hidden
Charges
Step-up & Step-down facility
Free Tracker Device No monitoring charges
Replacement of Financed Vehicle
Financing 150,000 to 3,500,000
No down payment & processing fee before approval
Cash your car at 75% finance
Balloon Payment facility
We believe in sharing the joy of our customers by giving them benefits,
which are aimed at making customer's car buying experience an
exciting event.
Eligibility
Pakistani National
Salaried OR Self-employed
Minimum 20 & Maximum 65 Years Old (for business/self-employed
individuals)
Minimum 21 & Maximum 60 Years Old (for salaried persons)
Minimum net salary 12,000
1 month 1 year employment (conditions apply) or 1 year business
Power Speed Loan
Fastest approval in town, within 120 mins (conditions apply).
Payments
1. No Down Payment Before Approval
JS Bank is the quick and hassle free route to the car of your choice.

Offering no down payment and processing charges till your application

is approved.
2. PAYS (Pay As You Desire)
JS Bank offers you flexible installment plans (Balloon Payments).
You can plan your own repayment plan with installment increasing
every year, starting with low installments to suit your cash flows.
2. STEP DOWN
Step down allows you to pay higher at the beginning with your
installment reducing in subsequent years. Payment during the duration
of the loan remains affordable.
3. Processing Charges
A processing charge of Rs.4000/- will apply after approval.
4. Repayment Options
JS Bank offers you more than one repayment options.
PDCs: You can repay your loan via PDCs (Post Dated Cheques).
AADI: Auto
Account Debit Instruction
where you can repay your loan in a personal account opened for
your Auto Loan Facility.
5. Early Settlement Option
JS bank offer you an early settlement option with a nominal 5%
charge of the remaining principle.
Insurance & Tracker JS offers you the following insurance options
Comprehensive insurance
Insurance financing for the first year/ up front insurance
Enjoy security and complete peace-of-mind as JS auto loan
becomes the product which offers you a free Tracker device
installed in your car
Guaranteed Loyalty Bonus
The longer the plan is continued the higher the rewards.
Funds Acceleration Premium (FAP)
RoshanKal is a regular contribution plan but also gives you the
flexibility to top-up the savings by depositing surplus funds as
lump sum contribution to the plan. These lump sum contributions
called Fund Acceleration Premium (FAP) payments can be
made at any policy anniversary. The FAP payments will increase
the cash value of the plan, but will not affect the sum assured.
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 Investment with a Safety Net

The moment you start saving with Roshan Kal you will enjoy a
guaranteed level of life assurance protection. This cover means
that in case of death the dependents will receive the sum
assured or the cash value of the plan at the time of death
(whichever is higher) and any cash values of FAP payments
Depending on the current stage of ones life and the need for life
assurance protection, the plan offers the facility of selecting a
low or high level of sum assured at the inception with the
flexibility to alter this level as ones circumstances change.
Access to savings at all times
the plan provides complete access to the accumulated fund
value at all times.
After the contributions have been made for two full years, the
fund can be withdrawn for its full or partial value.
In case the customer opts for complete surrender, all units in the
fund will be en-cashed at the current bid price and the plan will
be cancelled.
Additional benefts
you can also avail other options apart from the benefits offered
under the basic plan to enhance the overall advantage you get
from the product. These additional benefits are:
Inflation Protection
Additional Term Assurance
Accidental Death and Disability Beneft
Family Income Beneft
Life care Beneft
Waiver of Premium
Unit Allocation
Following table depicts the percentage of premium that gets
allocated for investment in EFU Managed Growth Fund each year.
Policy Year
Allocation Percentage
1 Year
35%
2 Year
80%
3 Year
90%
4 to 10 Year
100%
Year 11 onwards
130%
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Note: A personalized illustration will be provided for facilitating a

decision.
Services
JS Bank delivers the right financial solutions and corporate credit
facilities tailored to meet the needs of every type of business and
industry. As a specialist service provider, they understand the
expectations of our corporate customers, and provide tailor
made products and services to meet their exact needs. The
bank's operational strategy is to see things from the customer's
perspective and deliver the highest quality of services and quick
response to its clients.
Our client-relationship teams have a thorough understanding of
our clients' business objectives and challenges. They've always
set out to help our corporate customers succeed by forging
strong working relationships with them from the outset
they assign a relationship team to each corporate customer. A
dedicated relationship manager who will have experience of
sophisticated corporate transactions and innovative financing
structures relevant to the corporate customer - someone with
expertise, ability to deliver and set high service standards.
Through this dedicated relationship team, customers can also
access all areas of the JS Group, enabling them to benefit from a
comprehensive package of banking/investment solutions. Areas
of expertise include Treasury, Asset Management, Corporate
Finance, Brokerage Services as well as Islamic Banking for
shariah-compliant banking services. If there's a way to satisfy our
customers, we'll find it. If there's not, theyll do our best to invent
one.
Export Services
They provide pre-shipment finance in the form of SBP export
refinance scheme (ERF) and from own sources to assist your cash
flows when you are manufacturing or packing your goods for
export from Pakistan. They provide ERF both in rupees as well as
in foreign currencies. At JS Bank, your export finance
requirements are carefully taken care of around your actual
trading cycle allowing you to enjoy competitive interest rates and
timely credit. Js Bank relationship managers will be happy to
22

provide more information to you.

Export Bill Collection Services
concentrating your Documentary Collection activities with JS
Bank, you can eliminate many of your exporting hassles. Not
only will your international banking become much more uniform,
you can experience fewer delays in receiving payment,
effortlessly access collection information details, gain increased
control over export receivables and efficient cash flow
management. To help speed up your cash flows, JS Bank can
purchase/discount your export receivables tied to your export bill
collections subject to availability of credit limits.
Export Bill Purchase & Discounting
when your exports are not covered under Letter of credit. Against
sanctioned credit limits, they can pay you the discounted value
of your invoice, immediately on shipment. The proceeds will be
credited to your account if the export documents are presented
before cut off time at your JS Bank.
Bank Guarantees
they issue Bank Guarantees on behalf of our exporters for
approved purposes subject to availability of credit limits or
against 100% cash margin.
Export LC Advising, Confirmation & Negotiation With a
correspondent
Banking relationship across the world, you can always insist that your Letter
of credit be advised through JS Bank. Please be assured that your export LC
will always reach you on time. This will help you in better logistics
management and enhanced accuracy in the preparation of documents. With
our expertise, they can explain complex LC terms to you and your staff. This
will help you to prepare your documents easily and error free.
When you are not comfortable with the credit standing of an LC opening
bank or if you are worried about the political climate or credit risk of the
buyer's country, they are there to assist you with our LC confirmation
services. Once they add our confirmation to the LC, you are assured of
payment, subject to non-discrepant documents, irrespective of non-payment
by LC opening bank. With JS Bank's confirmation services, you can eliminate
the foreign bank and country risks from your export collections.
They negotiate your export bills drawn under Letter of credit, if the
23

documents are found to be strictly in terms with LC conditions. All these

facilities come to you at competitive rates and world class service
standards.
Import Services
Import Letters of Credit
They issue Import Letters of Credit on your behalf that give you the
advantage with your suppliers. Our experts can advise you in drafting the LC
terms and conditions so as to protect your interests.
Arranging for Buyers & Suppliers Credit
to take care of your working capital requirements, JS Bank offers foreign
currency loans (FE 25) and Rupee loans to finance your imports.
Bank Guarantees
They issue Bank Guarantees on behalf of Importers for all approved
purposes, subject to availability of credit limits or against 100% cash margin.
Corporate Finance Advisory
The Investment Banking Group provides a comprehensive range of Corporate
Finance Advisory services in the Debt Capital Markets, including Mergers and
Acquisitions
and Project Finance Advisory. They provide independent capital
Markets recommendations and financial valuation and due diligence advice,
or as an integral part of managing a comprehensive Advisory and
Arrangement transaction.
Arrangement and Placement of Securities
The Investment Banking Groups distribution team is one of the markets
leading corporate debt arrangers through a variety of structured and vanilla
Term Finance Certificates as well as Shariah-compliant product offerings. Our
solutions-oriented approach, excellent pricing, and unmatched distribution
capabilities continue to make us one of the leading TFC arrangers in the local
market, both by volume and value.
Trust and Security Services
A dedicated team manages and monitors various aspects of trust and
security services, including acting in the capacity of a trustee or/and an
agent to various corporate debt offerings and playing an active role in
structuring and maintaining special purpose acco
Loans
Term Loans
24

As a traditional activity, JS Bank provides term loans to meet capital

expenditure for acquisition of Fixed Assets/expansion of existing
activity/swapping existing high cost debt.
Working Capital Loans
JS Bank offers corporations Working Capital Finance to meet their operating
expenses, purchasing inventory, receivables financing, either by direct
funding or by issuing letter of credit.
Bridge Loans
JS Bank provides bridge finance to its corporate clients against expected
equity flows/issues. Bank can also extend bridge loans against the expected
proceeds of External Commercial Borrowings, Global Depository Receipts
and/or funds in the nature of Foreign Direct Investments, provided the
borrowing company has already made firm arrangements for raising the
aforesaid resources/funds. This facility would be available for a period not
exceeding 12 months.
Advances against Shares
In view of the performance of the stock markets of the countries and the
demand of financing from the brokers, JS Bank offers short term facilities to
brokers and individuals against shares, subject to minimum margin
stipulation from time to time.
Debt Syndications
In many cases, for the large corporation, loan syndication is required
because of the share size of the financing package: major capital
expenditure, projects, joint venture or acquisitions requiring the need for
significant capital. Because of JS Banks relationship
with major banks, they can arrange and place a syndicate loan. This provides
your company the convenience of working with one financial institution
during the life of the loan.
Trade Finance
JS Bank offers comprehensive range of Trade services. As a valued client of JS
Bank, you will be partnering with a trusted banking institution that is highly
respected in the world of international finance and cross border transactions.
They offer a wide range of export and import services designed to assist you
in building on your strengths, so that your company can seize new business
opportunities around the world. Through our expertise and experience, they
can structure and customize solutions suited to your specific business
requirements.
25

PEST Analysis

Political:

Privatization policy and deregulation.

shock of subsidized credit affecting and js bank
Employment practices, Unions, Associations.
Political Interference and harassment.
Incident of high taxation on banking industry.

Economical:

Constraints in mobilization of public savings because of inflation.

Staff cost.
Operating cost.
Bad debts

Social & Cultural:

Insufficient human resources.

Cultural strain to savings.
Defaulters lobby.
Declining education and work ethics.
Insufficient accountability.
Sufficient empowerment.

Technological:
Insufficient communication infrastructure.
26

 Insufficient computer facilities.

Insufficient IT training

.
Contribution of Organization towards Economic Development:

Js Bank Limited is playing a very important role in development of

Pakistan economy; js bank limited is making an initiate role in the
development of agriculture sector. This is the main production sector
in the Pakistan and makes important input in GDP of Pakistan. The
character of responsibilities of the bank is diff erent and distinct from
the other banks js bank also deals the treasury transaction of the
government of Pakistan as an agent to the State Bank of Pakistan for
handling federal/provincial Government receipts on their behalf.

HIERARCHY OF JS BANK LIMITED

27

PRESIDENT
SENIOR EXECUTIVE VICE PRESIDENT
SENIOR VICE PRESIDENT

VICE PRESIDENT
ASSISTANT VICE PRESIDENT
OFFICERS GRAGE I II III
ASSISTANTS
CASHIER
PEONS

ORGANIZATIONAL STRUCTURE OF BRANCH

Board of Directors
Mr. Jahangir Siddiqui (Chairman)
Mr. Mazharul Haq Siddiqui
Mr. Maqbool A. Soomro
28

Mr. Ashraf Nawabi

Mr. Rafque R. Bhimjee
Mr. Shahab Anwar Khawaja
Mr. Basir Shamsie
President &Chief Executive Officer
Audit Committee

Mr. Kalim-ur-Rahman

Chairman
Mr. Jahangir Siddiqui
Member
Mr. Maqbool A. Soomro
Member
Mr. Rafque R. Bhimjee
MAIN OFFICES OF ORGANIZATION
the main office of JS bank is in Karachi, Pakistan. It started its operations
during December 30, 2006
Management Committee
Department Contact Person
President & CEO Kalim ur Rahman
Treasury & Investment Banking Basir Shamsie
Retail Banking Kamran Jafar
Risk Management Mamoon Hameed Farooqi
Operations Khalil-ur-Rehman
Financial Control Muhammad Yousuf Amanullah
Corporate Banking & FI Karim Sultan Ali
Information Technology Imran Soomro
Human Resources Raja Abdullah Khan
Internal Audit Muhammad Iqbal Saifi
Administration Abid Hussain
Branch network
The system of regional and area offices for effective supervision and control
of branches. The banks branch network has been divided into 4
Regional Heads - Retail Banking
Department Contact Person
Regional Head South - I & II Ghaus Syed Ahmed
Regional Head South III Nazir Ahmed Shahwani
Regional Head Central Syed Imtiaz Bokhari
Major competitors of the organization
The major competitors of JS Bank are
29

 Bank Alfalah
UBL
NIB
Allied Bank
AL habib bank
Faysal Bank
Clearing:Every bank performs the function of paying and collecting. The cheque
drawn on other bank by the customers of the bank is collected by the bank
for or without charging fee is called clearing. The bank through the
clearinghouse (State Bank of Pakistan) performs the function of clearing.
CLEARING HOUSE
A clearing house is a place where the representative of all banks get
together to settle the payment and receipts of Cheques drawn on each other.
FUNCTIONS OF CLEARING DEPARTMENT IN BRANCH
to accept transfer, transfer delivery and clearing Cheques from the
customers of the branch and to arrange for their collection
To collect amounts of Cheques drawn on members of local clearing house
sent for collection by Habib Bank Ltd. branches, not represented at the local
clearing house.
TYPES OF CLEARING: Outward clearing
Inward clearing
Outward Clearing
It includes those Cheques and other instruments which are sent by the bank
to other banks for payment on behalf of its own clients. Cheques are sent to
clearing house through local main branch
PROCEDURE FOR OUTWARD CLEARING
Account number of payee/endorsee is written on backside of the Cheques.
The investment and paying-in-slips are separated.
The instruments are sorted bank wise and branch wise.
Schedules are prepared.
Jottings of all the schedules are taken in the clearinghouse statement.
Amount of Cheques is written in delivered and to pay columns.
After balancing the

30

Outward clearing, the pay-in-slips are released to the C.D. Department.

After balancing a transfer debit voucher is prepared.
The instruments, schedules etc. are delivered to the message from the
main branch.
Inward Clearing
This includes the cheques drawn on the bank presented by other banks for
payments.
PROCEDURE OF INWARD CLEARING AT THE DRAWER BRANCH
Numbers of instruments noted in the schedule are verified immediately on
receipt.
The amounts of all the instruments are jotted down and totaled. It should
be equal to the amount mentioned in the IBDA from the local main branch.
The IBDA is responded crediting the account in the IBDA from the
main local branch.
The IBDA is responded crediting the account of the main branch.
The amounts are released to the concerned department.
TYPES OF CHEQUES COLLECTED BY CLEARING DEPARTMENT
Transfer Cheques
these are the Cheque, which are collected and paid by the same branch of JS
Bank.
Transfer Delivery Cheques
The Cheque that are collected and paid by two different branches of a bank
situated in the same city.
Clearing Cheque
when the payee/endorsee and the drawer of the Cheque maintain account
with different banks, the collecting bank can receive the amount of Cheque
from the paying bank in any of the following manner.
The bank can maintain an account with paying banks.
The Cheques can be exchanged in clearing house through their
representatives.
SPECIAL CLEARING
In addition to the normal clearing function at Clearing house it is mutually
agreed to hold an extra clearing at the clearing house on the particular day
and time which is known
as special clearing it is arranged due to the rush of work arising out of say,
more Holidays declared by the Central Govt. at a time, but normally special
31

clearing is he4ld on last working day of our half yearly and yearly closing i.e.
30th June and 31st Dec. every year.
Functions of remittances
the remittance department is most deals with the Remittances customer. The
Js bank has connected with many Remittances company. JS bank provides
these services to all customers or they have account or not. The JS bank has
connected with Follow Company.
Express Money
Western Union
Ria Money
Friend Exchange Money
Dex Money
Other Instruments of the Operations Department
PAY ORDER
Pay order issued from one branch only be payable from the same branch. It
is normally issued for payment in the same city. It is normally referred as
banker's cheque
Get the application form.
Issue pay order after recovering cheques.
Do necessary vouchering.
Make entry in PO issue register.
All pay order shall be crossed" payees account only".
DEMAND DRAFT
Demand draft is difference with pay order. The demand Draft is issue by one
branch of bank and Payable at other branch of the same bank. In case of
agency arrangement demand draft issue by one bank and pay able to other
bank.
Example
The demand draft is issue by Js bank (WZD) the money paid by HBL (Guj).
CASH DEPARTMENT
All physical movement of cash in the bank is made through the cash
department. Normally cash department performs following functions
Receipt
Payments
Transfer of funds from one account to another
Handling of ATM
Verification
32

of signatures
Posting
Handling of prize bond
Cash receipt section
In this section Cash receipt section the consumer give cash with deposit slip
to casher. The Casher counts the amount and fill-up the deposit slip and
fulfils the other requirement.
Cheque payment
in this Cash payment section the costumer give the cheque to Casher. The
Casher cheques the consumer account. If account have that amount the
casher tally signature with the SS card signature, if signature tally the casher
paid money to costumer.
Letters of Credit
We issue Import Letters of Credit on your behalf that give you the advantage
with your suppliers. Our experts can advise you in drafting the LC terms and
conditions so as to protect your interests
Buyers & Suppliers Credit
To take care of your working capital requirements, JS Bank offers foreign
currency loans (FE25) and Rupee loans to finance your imports.
Guarantees
we issue Bank Guarantees on behalf of Importers for all approved purposes,
subject to availability of credit limits or against 100% cash margin.

How internship impact my career!

JS bank Wazirabad branch has proved a real learning experiencing and

analyzing experience as well as quite an entertainment during vacations with
the learning.
33

1st of all it gave me the chance to get interacted with many experienced,
qualified and professional people to observe, learn and work with them.
2ndly the experience of a professional environment is going to help me out in
my own personal professional career that I will soon get started; hence Js
bank is my start with the professional environment.
Working in departments was a huge learning of different fields. Also working
with department heads they gave me a healthy and good experience to
experience different management styles that would be a great help for me in
future.
The interaction with the customer and the customer handling is a real
confidence enhancing activity. It really added a
Lot of my confidence and I could handle different attitudes and behavior

SWOT ANAYSIS:Strengths:
IN JS Bank Not cut amount on less the 10000 Rs
The free waivers is give less amount as compared to the competitors
The service charges low as compared to the competitors.
The advance full online system
The service process is easily as compared to the competitors
Not amount is cut in the trans out city transaction
The employees Salaries are very good so the employees are not financially
disturbed
JS Bank has fully automated transaction-processing systems
The provide good facilities customer as compared other bank
The JS bank Environment is very friendly
34

Weaknesses:
The JS Bank has less branch network in the country
The JS bank has not adequate number of branches as compared to its other
bank
The advertisement of JS bank is very less so Many people not know about
JS bank
The JS bank offer Limited locker facility to consumer, which do not fulfil the
requirements of customer.
Opportunities:
The bank increase the number of its branches in whole country
The bank can go in the foreign markets. It can increase its net income
through this manner
The bank can increase the advertisement to increase the customer
Threats
The other bank image in customer mind is big threat to JS bank in banking
sector
The economy condenser is
Threat for JS bank and other bank
Inconsistency in government policies

35

CONCLUSION:JS Bank Limited is concentrated on achieving its financial targets; JS Bank did
not lose sight of the future and its challenges. It continues to invest in its
man power training and up- gradation of I.T. infrastructure. Although in the
short run this will result in an increase in its administrative and capital
expenditure but in the long run will increase its efficiency in terms of real
cost reduction and increased product offering. In future it will invest heavily
into I.T. to bring further improvement in its service standards and also to
reduce our transaction costs. JS Bank future envisions expansion in terms of
geography, clientele and products. JS Banks management is setting our eyes
towards excelling amongst banks of the South Asian Region and would like to
improve even further on its rankings both domestically and regionally. Its
investment in technology and human resource will continue to prepare them
for the future challenges. Customer will be the centre of its focus to become
the Bank of choice for customers. JS Bank will continue to redesign.

FINDINGS & RECOMMENDATIONS:I may like to suggest some points regarding improvement, development and
competitive environment for any good and required need of customers
business.
36

 Environment for any good and required need of customers business.

Aggressive training and development programs should be launched in
order to teach employees basic skills and to increase
them subsequently through mobile training program conducted at Regional
level.
Capacity building of officers should be increased to improve efficiency
levels.
Through processing and sanctioning Procedures have been streamlined in
line with
Modern lines but there are still lot to be done in this direction.
Promotion policies should be based on academic and Professional
qualification
Performance rather than seniority.
Intermediation and administrative cost should be reduced to minimum
level.
PROPER PLANNING
Bank should make a plan to gear up its recovery efforts on war footing and
reorganize the recovery function of global bases. In addition, bank should
tighten up control on ` expenditure.
PRO22PER GUIDANCE
Bank should adopt such an induction plan that when a customer opens his
account with the bank he should be supplied with a booklet which enables
him to know the procedure of filing the cheques, pay-in-slip etc. It will save a
lot of time of the bank staff afterward during the conduct of the account of
that customer.
DIVISION OF WORK
The billing system of JS BANK must be improved to facilitate the
customers and workers. The work should be divided among the staff e.g.
collection of bills, Countering of cash and then entry of these.
CHECK OF EXPENDITURES
Expenditure must be controlled. Which are very high and unnecessary
BORROWING AT LOW COST
Deposits must be taken at a lower cost and given at higher interest rates.
PHYSICAL FACILITIES
The physical facilities or the layout are the most fundamental features in an
organization, which the customers observe in forming an opinion,

37

Perception or idea about the organization. Therefore, every organization tries

to make a good first impression on customers through the presentation of its
physical facilities or layout. The physical facilities in the branch are not up to
the mark, which requires timely changes to provide good environment to
customers. The suggested changes and corrective actions are gives below:
The lighting system must be improved and all the out of use lights must be
replaced.
There is always a stinking smell in the Bank due to the out of order
condition of washroom. Therefore the washroom must be brought into order
to remover this unpleasant smell.
Generators should be made available to the branch to minimize the
disruptions due to power failure.
Newspaper should be provided to customers to avoid the pain of waiting
long.
A cash counting machine can help reduce the time spent in counting cash
PERFORMANEC AUDIT
The financial audit of the bank is conducted on regular basis both as a
surprise and routine audit. However, the performance and system audits are
completely ignored which, otherwise, should have been a compulsory part of
the auditing services of the Bank. The immediate outcome of ignoring
performance outcome is shortcoming in the non-financial aspects of this
organization such as customer relations, lack of necessary facilities,
motivation of employees, and the control of manager. In the light of the
above facts it is suggested that the performance audit of the bank must be
carried out on both regular and surprise basis to keep the Bank competitive
in the run of for more customers, more deposits and high profitability.
CAMPAIGN FOR INCREASING THE DEPOSITS
The numbers of account holders in a bank make a significant contribution to
the deposits of the Bank and determine its business volume, profits and size
of a bank. Therefore, JS BANK wazirabad branch must make a clear plan for
increasing the number of accounts.
38

 MOBILIZATION OF LESS COST DEPOSITS

the analysis of expenses shows that 43% of expenses of the bank are the
payments on fixed deposits, which is a very high proportion. Apart from this
the interest earned on advances Rs. 0.265 million is smaller than the interest
paid on different deposits Rs. 4.1 millions. The bank should launch a
campaign to get less cost deposits much as high amount current account as
well as low cost PLS saving accounts.
INFORMATION ACCESS
The Bank should provide information to all the present and potential
customers relating to the new products, services, some services fee
structure and other matters, which are likely to affect the customers. It
should be made sure that all the customers have access to this information.
Conveying information is of no use, unless, there is some feedback from the
customers. The following measures are suggested to implement this
suggestion.
Brochures, hand outs, pamphlets and other printed reports must be provided
to customers, which should provide all the information necessary to attract
and retain customers and to satisfy the customers need for more
information.
Personal contacts with the customers can help in providing information to
customers. All the customers must be provided a chance to get the desired
information by personal contact with Bank staff. Complaint and suggestion
box should be maintained at the door of the Bank where the customers can
point out drawbacks in the customers services and put forward their
suggestions on his improvement of the services quality of the Bank.
CUSTOMER ORIENTATION
Deposits are the main source of funds for commercial banks. Therefore, the
priority of every bank is to increase the number and amount of deposits. The
key to successful business does not lie in simply attracting new customers.
The real success is to maintain in the old customers and attract new
customers at the same time because retaining a customer is more difficult
than attracting new customers.
Every depositor should be given equal importance and there should be no
39

differentiation between customers so that every customer feels himself as

much important as the other customer
the attitude of the staff should be friendly to all the customers. The
customers should be taken to the concerned person or guided friendly if the
concerned person is not available. The attitude of thats not my job should
not exist.
SIMPLIFICATION OF ADVANCES
the biggest source of the bank revenue is advances. The bank should make
the advance procedure simple and quick to meet the customers
requirements. The following steps are suggested for simplifying the advance
procedure.
Increasing the discretion of manager for the amount of advance to Rs.
100,000.
Speeding up the process of investigation and verification.
Expanding its customer base.
MARKETING CONCEPT
The concept of marketing should be followed in every aspect of the
organization. Generally,
the banks staff considers that marketing is to go to customers, beg them for
opening an account with the Bank and to abide by his every just and unjust
action. They should be taught that marketing is not only to go to customers
only. A customer can also be attracted by provided customer oriented
services, showing empathy to your customers and attending him personally.
COMMITMENT OF EMPLOYEES
the decreasing commitment of employees can be increased by introducing
an effective performance appraisal system, which can reward & recognize
the achievements and services of employees for the Bank .The appraisal
system must have the following features.
Feed Back:
Periodically provided to employees and recognizing their efforts through
reward (bonuses) and publicly appreciation.
Uniform:
The appraisal system must be uniform in evaluating all the employees
40

without any discrimination.

Objectivity:
The appraisal system must be based on facts and figures and objective
evaluation of the facts on grounds.

REFERENCES
www.jsbl.com (25Jul-10:00AM)
http://www.jsbl.com/retail_banking.php?t=r (25 Jul-1:00PM)
http://www.jsbl.com/wealth_management.php?t=wm (28Jul-12:00)
http://www.jsbl.com/treasury.php?t=t (3Aug-12:00PM)
http://www.jsbl.com/corporate_banking.php?t=c (5Aug-11:00AM)
http://www.jsbl.com/careers.php?t=ca (6Aug-2:00PM)
http://www.jsbl.com/about.php?t=a (10Aug-3:00PM)
http://www.jsbl.com/network.php?t=n (15Aug-9:00AM)
http://www.jsbl.com/branch_network.php?t=n (16Aug-4:00AM)
http://www.jsbl.com/retail_banking.php?t=r#r (18Aug-8:00AM)
http://www.jsbl.com/retail_banking.php?t=r#std (20Aug-9:00AM)

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