Valentina Bridgewood

3807 B Ward Street

Jacksonville,Fl 32250
e-mail: VLOSTPIMP@YAHOO.COM
904-610-3674

OBJECTIVE: To utilize my past experience and education in pursuit of a position

in a company with the ability to grow.

SKILLS PROFILE:

I am a highly motivated individual with excellent written and verbal

communication skills. I contribute well in a team environment. I have excellent
computer skills and extensive customer service experience. I have a great ability
to multitask and I am well organized. I am capable of handling a high level of
responsibility and to manage time and tasks well. I have an excellent attendance
record. I am fluent in Italian language.

EMPLOYMENT HISTORY:

05/2009 to date Home care and tutoring a child with special

needs.

Luisa Onstead

(904)610-3674

08/06/2007-05-08-2009 Convergys Customer service/sales rep 2

Convergys Team Leader II, Ryan Simmons

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 (904)636-1000

Duties: Providing customers with solutions to problems. Using web based tools
while assisting the customer with financial questions and concerns .Providing
accurate information .using the retention skills learned to keep the customer
happy and with the company .Listening to the customers concerns and needs
and applying that to the different sale opportunities that will best assist the
customer with the best fitted financial needs.

01/2005-02/2006 McDonalds � Crew Member

3rd Street Jacksonville Beach, Fl 32250

(904) 249-4766

Duties: Register, Counter Sales , customer service, communication, and cooking

skills. Assurance of customer satisfaction.

02/2006-07/2007 Ocean View vet hospital

Dr. Knapke

(904)246-3600

Duties: Conducting clinical work under the supervision of a licensed veterinarian.

Performing various medical such as urinalysis and blood counts, assisting with
dental care, preparing tissue samples, taking blood samples, taking and
developing X-rays, sterilizing equipments and assisting veterinarians in a variety
of other diagnostic tests and surgery. Receptionist duties

10/2002-12/2004 Taco Bell Crew Member

(904)992-7024

Duties: Solving customer complaints quickly and with a smile. Providing feedback
to restaurant team members in a positive manner. Following cash, security,
inventory and labor policies and procedures. Reading and understanding reports
and responding appropriately to solve problems. Running great work shifts and
meeting Taco Bell standards.

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Education:

May, 2005 High School Diploma from

Fletcher High School

August/29/2005 – to date Florida State College

Course work completed: Introduction to composition, Introduction to reading

techniques, Strategies for success in college career and life, Intermediate
algebra, Earth Space Science, General Psychology. Currently enrolled In
English Composition I.

Awards: February 2008 Power of One Champion plaque for the year 2007.
April 2009 Power of One Champion plaque for the year 2008. April 2008 MVP
Sales Award for Balance Transfer Sales. May 2008 Certificate of Excellence In
the area of sales. April 2009 Perfect Attendance Award.

ACTIVITIES: Volunteer- Hirsh Animal Hospital. Volunteer special

Olympics 2008.chaperoning children with disabilities.