The global economic sentiments have been forecast to show clearer improvement.

In Vietnam, the National Assembly has passed the 2015 Socio-economic

Development Plan with strong emphasis pn macroeconomic stability and
resolutions to address challenges existing in both production and business
operations. The Government has clear aspirations in undertaking strategic
breakthroughs to restructure national economy. Vietnams deeper international
integration on the basic of negotiating and signing of bilateral and multilateral
trade agreements will bring about promising cooperation opportunities, attract
higher foreign direct investments and create favourable environment for not only
local enterprises but also the banking sector in Vietnam as a whole.
Business Operation:
Boosting credit growtha whist improving asset quality. Maintaining existing
market shares with respect to traditional customers and continuing to explore
opportunities from new customers.
+ Continuing to sustain the Bank distinct advantages in areas of wholesale
banking, promoting its pivotal roles of the main lender and investor in key
economic sectors and projects. Undertaking breakthroughs programs in
obtaining higher market shares while enhancing market efficiency and
profitability in the segments of small & medium enterprises and FDI
customer.
+ Taking advantage of well-established brand name, operational scale,
strong human resources and extensive network to develop the realm of retail
banking and promote the development of retail products and services.
Emphasizing on the diversification of investment portfolio to minimize risk,
maximize the utility of resources and increase investment interest income. In
2015, VietinBank will continue to restructure its investment portfolio
towards a more diversified composition across different groups of assets,
namely between short-term and long-term assets, listed and unlisted and
among 3 different bond issuers including the Government, financial
institutions and corporate. VietinBank expects to maintain and increase the
proportion of investment asset in its overall assers, expand investment and
fund raising to international capital markets. Advanced investment products
will be constantly developed while innovative and professional portfolio
management techniques will be widely applied.

 Ensuring growth in fund mobilization to meet future credit growth and

investment demand in line with the Banks development plan: VietinBank
will further accelerate growth from variety sources of funding, improve
service quality and develop innovative products ang services to meet
specific reqiurements of different customer segments. Especially new
payment products will be introduced to increase total payment volume,
hence advantage to tap into low-cost funding sources and reduce interest on
loan expenses. The total funding growth for 2015 is estimated to range from
13% to 15%
While upholding its pioneering position in the local banking system in terms
of profitability and efficiency, the Bank will constanly be promoting the
diversification of operating income sources, increasing the proportion of
non-interest and fee-based income. Several business directions include:
+ Enhancing fee based and non-interest income: In addition to being the
market leader in providing customers with traditional financial solutions,
VietinBank will deploy plans to increase the number and quality of products
and services whilst paying special attention on various payment channels
development and diversification. The quality of cards, internet banking and
other non-interest business will also be enhanced. Non-interest and fee-bases
income components are expected to see better growth and will account for a
higher proportion of the Banks total operating income.
+ An improvment in the proportion of non-interest income will creare a
favourable condition for the Bank to reduce pressure from traditional credut
business and prepare s strong foundation to develop towards regional and
international banking modes.
+ Maintaining and enhancing operational effciency: With the level of
expected profit for the year 2015, profitability ratios such as ROA and ROE
are estimated to range from 1.0% - 1.2% and 10% - 11% respectively.
Risk Management
Along with nurturing business activities according to the particular
development strategy of each division, VietinBank will strengthen its
management and cotrol, thrive towards international standards in compliace
with international regulatory guidelines under Basel II. Efficient control will
be ensured via the three lines of defense framework in effective risk

management, hence improving the Banks governance capacity and promote

the safely and soundness of the local banking system.