Service Manual ML-551x 651x Ver1.3 111104

Service Manual
Mono Laser Printer
The keynote of Product
ML-551x/651x Series
1. Speed
ML-551x series : 55 ppm in Letter
5. Memory
256 MB default
256 MB / 512 MB (Optional Memory)
2. Printing Resolution
Max. 1200x1200 dpi effective output
6. Interfaces
One USB port, Two USB Host Port
1 GB Ethernet
One IEEE 802.11 b,g,n wireless LAN (Optional)
3. Processor
SPGPV4 700 Mhz
4. Printer Language Emulations
PCL, PS3
7. Various optional units

Finisher, Mailbox, SCF, HCF, HDD etc.
GSPN (Global Service Partner Network)

North America : service.samsungportal.com
Latin America : latin.samsungportal.com
CIS : cis.samsungportal.com
Europe : europe.samsungportal.com
China : china.samsungportal.com
Asia : asia.samsungportal.com
Mideast & Africa : mea.samsungportal.com
Samsung Electronics Co.,Ltd. April. 2010

Printed in Korea.
VERSION NO. : 1.00 CODE : 5510-00000E
Contents
chapter 1 Precautions
1.1 Safety Warning
1.2 Caution for safety
1.2.1 Toxic material
1.2.2 Electric Shock and Fire Safety Precautions
1.2.3 Handling Precautions
1.2.4 Assembly / Disassembly Precautions
1.2.5 Disregarding this warning may cause bodily injury
1.3 ESD Precautions
1-1
1-2
1-2
1-2
1-3
1-3
1-4
1-5
chapter 2 Product specifications and descriptions

2.1 Specifications
2.1.1 Product Overview
2.1.2 Specifications
2.1.3 Model Comparion Table
2.2 Product Description
2.2.1 Product Configuration
2.2.2 Front View
2.2.3 Rear View
2.2.4 Paper Path
2.2.5 System Layout
2.2.6 Hardware Configuration
2.2.7 Finisher
2.2.8 Mail Box
2-1
2-1
2-2
2-12
2-13
2-13
2-14
2-15
2-16
2-18
2-25
2-39
2-43
chapter 3 Replacement procedure

3.1 General precautions on disassembly 3-1
3.2 Screws used in the printer 3-2
Contents
3.3 Replacing the maintenance parts
3.3.1 Fuser unit
3.3.2 Pick up/Retard/Forward roller
3.3.3 Transfer roller
3.4 Replacing the main svc part
3.4.1 Cover
3.4.2 Video controller
3.4.3 Engine controller
3.4.4 Main drive unit
3.4.5 Feed drive unit
3.4.6 Fuser drive unit
3.4.7 Duplex drive unit
3.4.8 Lift motor
3.4.9 Fuser Release drive unit
3.4.10 Fuser drive board unit
3.4.11 LSU Fan
3.4.12 LSU
3.4.13 Exit unit
3.4.14 Frame terminal
3.4.15 WTB pipe unit
3.4.16 SMPS/ HVPS board
3.4.17 Frame shaft
3.4.18 Regi. unit
3.4.19 Regi. actuator
3.4.20 Eraser lamp
3.4.21 External temperature sensor
3.5 Finisher
3.5.1 Cover
3.5.2 Stapler Assy
3.5.3 Safety Sensor
3.5.4 Temper Assy
3.5.5 Finisher Main Board
3.5.6 Diverter Assy
3.5.7 Exit Motor
3-4
3-4
3-5
3-6
3-7
3-7
3-11
3-11
3-12
3-13
3-14
3-16
3-16
3-17
3-18
3-19
3-19
3-20
3-22
3-22
3-23
3-25
3-26
3-27
3-27
3-28
3-29
3-29
3-30
3-33
3-31
3-33
3-33
3-34
Contents
3.3.8 Stacker Motor 3-35
3.6 Mail Box 3-36
chapter 4 Alignment and Troubleshooting

4.1 Alignment and Adjustments
4.1.1 Control Panel
4.1.2 Understanding The Status LED
4.1.3 JAM Removal
4.1.4 Useful menu item for service
4.1.5 Periodic Defective Image
4.1.6 Using the smart panel program
4.1.7 Updating Firmware
4.1.8 Tech Mode
4.2 Troubleshooting
4.2.1 Procedure of Checking the Symptoms
4.2.2 Error Message and Troubleshooting
4.2.3 Image Quality problem
4.2.4 Other errors
4.2.5 Network problems and solutions
4-1
4-1
4-2
4-3
4-14
4-15
4-16
4-18
4-21
4-33
4-33
4-36
4-134
4-148
4-150
chapter 5 System Diagram

5.1 Block Diagram 5-1
5.2 Connection Diagram 5-2
chapter 6 Reference Information

6.1 Tool for Troubleshooting 6-1
6.2 Acronyms and Abbreviations 6-2
6.2.1 Acronyms 6-2
Contents
6.2.2 Service Parts
6.3 A4 ISO 19798 Standard Pattern
6.3.1 A4 ISO 19752 Standard Pattern
6.4 Selecting a location
attached Exploded Views & Parts List
6-4
6-8
6-8
6-9
1. Precautions
1. Precautions
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed
below carefully before servicing the printer and follow them closely.
1.1 Safety Warning

(1) Only to be serviced by appropriately qualified service engineers.
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a
suitably trained and qualified service engineer.
(2) Use only Samsung replacement parts
There are no user serviceable parts inside the printer. Do not make any unauthorized changes or
additions to the printer, these could cause the printer to malfunction and create electric shock or fire hazards.
(3) Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter
J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the
requirements of IEC 60825-1:1993 + A1:1997 + A2:2001. Class I laser products are not considered to
be hazardous. The laser system and printer are designed so there is never any human access to laser
radiation above a Class I level during normal operation, user maintenance or prescribed service condition.
Wavelength: 800 nm
Beam divergence
- Paraller: 12 degrees
- Perpendicular: 35 degrees
Maximum power or energy output: 15 mW (ML-651x series) / 10 mW (ML-551x series)
WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The
reflected beam, although invisible, can damage your eyes. When using this product, these basic safety
precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:
Service Manual
ML-551x / 651x series
1-1
Samsung Electronics
1. Precautions
1.2 Caution for safety

1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact
with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your
doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.
(2) Please keep Drum cartridge and Toner Cartridge away from children. The toner powder contained in the
Drum cartridge and Toner Cartridge may be harmful and if swallowed you should contact a doctor.
1.2.2 Electric Shock and Fire Safety Precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or
electric shock.
(2) Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the
cable to overheat and potentially cause a fire.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a fire.
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to
an electric shock or fire hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the printer remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. The power connector must be inserted
completely otherwise a poor contact could cause overheating possibly leading to a fire. When removing
the power connector grip it firmly and pull.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other
wise damaged. Do not place objects on top of the power cable. If the power cable is damaged it could
overheat and cause a fire or exposed cables could cause an electric shock. Replace a damaged power
cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on
the power cable, weakening the cover or exposing cables causing fire and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the
machine.
(9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the
power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the
machine near a humidifier. Damp and dust build up inside the machine can lead to overheating and
cause a fire.
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise
possibly leading to the printer failing to work properly and in extreme conditions could lead to a fire.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Service Manual
1-2
Samsung Electronics
1. Precautions
1.2.3 Handling Precautions

The following instructions are for your own personal safety, to avoid injury and so as not to damage the
printer
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the printer to tip or fall.
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your
fingers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer
which if spilled could get into the machine and cause damage or a shock or fire hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidifier or heater. Damage could be caused to the printer in such areas.
(5) Do not place candles, burning cigarettes, etc on the printer, These could cause a fire.
1.2.4 Assembly / Disassembly Precautions

Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the printer or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the mainboard or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect printer interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into
plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent
room lighting. Exposure for as little as 5 mins can damage the surface? photoconductive properties
and will result in print quality degradation. Take extra care when servicing the printer. Remove the
OPC Drum and store it in a black bag or other lightproof container. Take care when working with the
covers(especially the top cover) open as light is admitted to the OPC area and can damage the OPC
Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Service Manual
1-3
Samsung Electronics
1. Precautions
1.2.5 Disregarding this warning may cause bodily injury

(1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to
cool down before disassembly.
(2) Do not put finger or hair into the rotating parts.
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor,
fan, etc.). If do, you can get harm.
(3) When you move the printer.
This printer weighs approx. 30 kg (66.58 lbs) including toner cartridge and cassette. Use safe lifting and
handling techniques. Use the lifting handles located on each side of the machine. Back injury could be
caused if you do not lift carefully.
(4) Ensure the printer is installed safely.
The printer weighs approx. 30 kg (66.58 lbs), ensure the printer is installed on a level surface, capable of
supporting its weight. Failure to do so could cause the printer to tip or fall possibly causing personal injury
or damaging the printer.
(5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer
is stable.
Service Manual
1-4
Samsung Electronics
1. Precautions
1.3 ESD Precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive (ES) Devices or ESDs. Examples of typical ESDs are: integrated circuits,
some field effect transistors, and semiconductor chip components.
The techniques outlined below should be followed to help reduce the incidence of component damage
caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an anti-static solder removal device. Some solder removal devices not classified as anti-static
can generate electrical charges sufficient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a
comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting ones foot from a carpeted floor, can generate static
electricity sufficient to damage an ESD.
Service Manual
1-5
Samsung Electronics
2. Product specifications and descriptions

2.1 Specifications
2.1.1 Product Overview
1. Speed
2. Printing Resolution
Max. 1200x1200 dpi effective output
3. Processor
SPGPV4 700 Mhz
ML-5510/6510 series (Wave type)
4. Printer Language Emulations

PCL, PS3
5. Memory
256 MB default
512 MB Optional Memory
6. Interfaces
One USB port, Two USB Host Port
1 GB Ethernet
One IEEE 802.11 b,g,n wireless LAN (Optional)
7. Various optional units
Finisher, Mailbox, SCF, HCF, HDD etc.
ML-5512/6512 series (Flat type)
Service Manual
2-1
Samsung Electronics
2.1.2 Specifications
Product Specifications are subject to change without notice. See below for product specifications.
2.1.2.1 General Specifications

Items
General
Size (W*D*H) without

optional
ML-551x series
464 x 540 x 420mm
(18.27 x 21.26 x 16.54inches)
ML-651x series
464 x 540 x 420mm
(18.27 x 21.26 x 16.54inches)
Weight with consumables - ML-551xN : 33.8 Kg (74.52 lbs)

- ML-551xND : 34.4 Kg (75.84 lbs)
34.4 Kg (75.84 lbs)
I/O Interface
USB2.0 , USB HOST2.0,

NW(10/100/1G), IEEE 802.11b/g/n
USB2.0 , USB HOST2.0,

NW(10/100/1G), IEEE 802.11b/g/n
Printing/Copying
56 dBA
58 dBA
Ready
30 dBA
30 dBA
Warming Up
53 dBA
53 dBA
Operation
15 to 32 C (59 to 89.6 F)
15 to 32 C (59 to 89.6 F)
Storage (Packed)
-20 to 40 C (-4 to 104 F)
-20 to 40 C (-4 to 104 F)
Operation
20 to 80% RH
20 to 80% RH
Storage (Packed)
10 to 90% RH
10 to 90% RH
110 volt models
AC 110~127 V
AC 110~127 V
220 volt models
AC 220~240V
AC 220~240V
Average operating mode
Less than 820 W
Less than 900 W
Ready mode
Less than 100 W
Less than 120 W
Power save mode
Less than 10 W
Less than 10 W
Power off mode
Less than 1 W
Less than 1 W
Printing Volume
(SET AMPV)
7,000 sheets / month
10,000 sheets / month
Max. Monthly Duty
275,000 sheets
275,000 sheets
Device Memory
256MB
256MB
Internal N/W
1 Gigabit Ethernet
1 Gigabit Ethernet
Noise Level
Temperature
Humidity
Power rating
Power
consumption
Machine Life
Service Manual
2-2
Samsung Electronics
2.1.2.2 Print Specifications

Items
ML-551x series
ML-651x series
Print Speed
55 ppm (Letter) / 52 ppm (A4)
65 ppm (Letter) / 62 ppm (A4)
Print Language
PCL / PS3
PCL / PS3
Power Save
Yes
Yes
Optical
600 x 600 dpi
600 x 600 dpi
Enhanced
1200 x 1200 dpi
1200 x 1200 dpi
Toner Save
Yes
Yes
Memory
- Default : 256MB
- Max : 768MB
- Default : 256MB
- Max : 768MB
From ready
8 sec
8 sec
From sleep(30min)
35 sec
35 sec
Duplex Print
Optional
Yes
Printable Area
208 x 273 mm (Letter)
208 x 273 mm (Letter)
Halftone(Gray Scale)
256 levels
256 levels
Resolution
FPOT
2.1.2.3 Paper Handling Specifications

Items
Main Tray
ML-551x series
ML-651x series
Capacity
- Plain Paper: 520 sheets @ 20lb (80g/)

- envelopes: 50 sheets
- Plain Paper: 520 sheets @ 20lb (80g/)

- envelopes: 50 sheets
Media sizes
Letter, Legal, Oficio, Folio, A4, JIS B5,

ISO B5, Executive, A5, Statement,
A6, Envelope Monarch, Envelope C6,
Envelope No9, Envelope COM-10,
Envelope DL, Envelope C5, Custom(98.6 x
148.5 ~ 216 x 356)

ISO B5, Executive, A5, Statement,
A6, Envelope Monarch, Envelope C6,
Envelope No9, Envelope COM-10,
Envelope DL, Envelope C5, Custom(98.6 x
148.5 ~ 216 x 356)
Media types
Plain Paper, Thin Paper, Bond, Punched,

Pre-Printed, Recycled, Envelope,
Transparency, Label, Card Stock, Letter
head, Thick, Cotton, Colored, Archive,
Thicker

Pre-Printed, Recycled, Envelope,
Transparency, Label, Card Stock, Letter
head, Thick, Cotton, Colored, Archive,
Thicker
Service Manual
2-3
Samsung Electronics
Items
Main Tray
(Continue..)
Media weight
Optional
Cassette tray
(Second
Cassette)
* Only Tray2
ML-651x series
- Supported Weight: 60 ~ 163 gsm

- Plain Paper: 60~90 g/
- Thin Paper: 60~70 g/
- Bond: 105~120 g/
- Punched: 60~90 g/
- Pre-Printed: 75~90 g/
- Recycled: 60~90 g/
- Envelope: 75~90 g/
- Transparency: 138~146 g/
- Label: 120~150 g/
- Letterhead: 90 g/ cotton paper
- Supported Weight: 60 ~ 163 gsm

- Plain Paper: 60~90 g/
- Thin Paper: 60~70 g/
- Bond: 105~120 g/
- Punched: 60~90 g/
- Pre-Printed: 75~90 g/
- Envelope: 75~90 g/
- Transparency: 138~146 g/
- Label: 120~150 g/
- Letterhead: 90 g/ cotton paper
- H/W Install Detect: Yes

- Paper Empty: Yes
- Paper Type Detect: No
- Paper Size Detect: Yes

- Paper Empty: Yes
Capacity
- Plain paper :100 sheets @ 20lb (80g/)

- Transparency :20 sheets
- Envelopes :10 sheets
- Labels :10 sheets
- Thick (163 gsm ~216 gsm ) : 10 sheets
- Transparency : 20 sheets
- Plain paper :100 sheets @ 20lb (80g/)

- Transparency :20 sheets
- Envelopes :10 sheets
- Labels :10 sheets
- Thick (163 gsm ~216 gsm ) : 10 sheets
- Transparency : 20 sheets
Media sizes
- 76.2 x 127 mm (3 x 5) ~ 216 x 356 mm

(8.5 x 14)
- 76.2 x 127 mm (3 x 5) ~ 216 x 356 mm

(8.5 x 14)
Media type
Printer Default, Plain Paper, Thick Paper,

Thin Paper, Bond Paper, Color Paper,
CardStock, Labels, Transparency,
Envelope, Preprinted, Cotton, Recycled
Paper, Archive, Thicker, HolePunched,
LetterHead, Cotton, Colored
Printer Default, Plain Paper, Thick Paper,

Thin Paper, Bond Paper, Color Paper,
CardStock, Labels, Transparency,
Envelope, Preprinted, Cotton, Recycled
Paper, Archive, Thicker, HolePunched,
LetterHead, Cotton, Colored
Media weight
16~58 lb (60 to 216 g/)
16~58 lb (60 to 216 g/)
Sensing
Paper empty sensor
Paper empty sensor
Capacity
Plain Paper: 520 sheets @ 20lb (80g/)

-e
nvelopes: 50 sheets (Only first option
cassette)
Plain Paper: 520 sheets @ 20lb (80g/)

- envelopes: 50 sheets (Only first option
cassette)
Media sizes

ISO B5, Envelope Com10, Envelope No9,
Envelope DL, Envelope C5, Executive,
A5, Statement, Custom(98.6 x 148.5 ~
216 x 356)

ISO B5, Envelope Com10, Envelope No9,
Envelope DL, Envelope C5, Executive,
A5, Statement, Custom(98.6 x 148.5 ~
216 x 356)
Media types

Pre-Printed, Recycled, Transparency,
Label, Card Stock, Letterhead, Thick,
Cotton, Colored, Archive, Extra Thick

Pre-Printed, Recycled, Transparency,
Label, Card Stock, Letterhead, Thick,
Cotton, Colored, Archive, Extra Thick
sensing
Bypass tray
ML-551x series
Service Manual
2-4
Samsung Electronics
Items
Optional
Cassette tray
(Second
Cassette)
* Only Tray2
ML-551x series
ML-651x series
Media weight
- Supported Weight : 60 ~ 163 gsm

- Plain Paper : 60~90 g/
- Thin Paper : 60~70 g/
- Bond : 105~120g/
- Punched: 60~90 g/
- Pre-Printed : 75~90 g/
- Envelope : 75~90 g/
- Transparency : 138~146g/
- Label : 120~150g/
- Letterhead : 90g/ cotton paper
- Supported Weight : 60 ~ 163 gsm

- Plain Paper : 60~90 g/
- Thin Paper : 60~70 g/
- Bond : 105~120g/
- Punched: 60~90 g/
- Pre-Printed : 75~90 g/
- Envelope : 75~90 g/
- Transparency : 138~146g/
- Label : 120~150g/
- Letterhead : 90g/ cotton paper
Sensing

- Paper Empty: Yes

- Paper Empty: Yes
Capacity
2,000 sheets @ 20lb (80g/)
2,000 sheets @ 20lb (80g/)
Media sizes
A4, Letter Legal, Folio
A4, Letter Legal, Folio
Media types
Plain, Thin , Thick
Plain, Thin , Thick
Media weight
Plain Paper : 60 ~ 90 g/(16~24 lb)

Thin Paper : 60 ~ 70 g/
Thick paper : 90 ~ 120 g/
Plain Paper : 60 ~ 90 g/(16~24 lb)

Thin Paper : 60 ~ 70 g/
Thick paper : 90 ~ 120 g/
Sensing
Paper Level Detect: Yes - Empty

Paper Size Detect: Yes
Paper Level Detect: Yes - Empty

Paper Size Detect: Yes
Out put
Stacking(Main
set)
Face Down
500 sheets @ 20lb (80g/)
500 sheets @ 20lb (80g/)
4bin mail box
Face Down
400 sheets @ 20lb (80g/) (100sheet

4-bin)
400 sheets @ 20lb (80g/) (100sheet

4-bin)
Offset catch
tray
Capcity
500 sheets @ 20lb (80g/) 50 sheet

stapler, 20 Set Max.
500 sheets @ 20lb (80g/) 50 sheet

stapler, 20 Set Max.
Automatic
duplex
Supporting
Optional
YES
Throughput
Over 60% in simplex
Over 60% in simplex
Media sizes
A4,Letter,Legal, folio, Oficio
A4,Letter,Legal, folio, Oficio
Media types
Plain Paper
Plain Paper
Media weight
75~120 gsm (20 lb ~ 32 lb)

Supported paper: (~120gsm)
75~120 gsm (20 lb ~ 32 lb)

Supported paper: (~120gsm)
High- capacity
Feeder
(Optional)
Service Manual
2-5
Samsung Electronics
2.1.2.4 Software and Interface Specifications

Items
Driver
Supporing OS
ML-551x series
ML-651x series
WINDOW
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)/7
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)/7
LINUX
- RedHat 8 ~ 9(32bit)/Enterprise Linux

WS 4, 5(32/64bit)
- Fedora Core 1 ~ 7 (32/64bit)
- SuSE 8.2 ~ 10.2/Enterprise Desktop
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0

WS 4, 5(32/64bit)
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0
MAC
- Mac OS X 10.3~10.6
- Mac OS X 10.3~10.6
UNIX
Sun Solaris 8,9,10(SPARC/x86)

IBM AIX 5.x (6.1)
HP-UX 11i (PA-RISC/IA-64)
Sun Solaris 8,9,10(SPARC/x86)

IBM AIX 5.x (6.1)
Default Driver
PCL6 (For Windows), PS (for Mac, Linux) PCL6 (For Windows), PS (for Mac, Linux)
Drvier Feature
[Windows]
- Watermark, Overlay, N-up printing,
Poster printing
- Duplex, Quality
[Windows]
- Watermark, Overlay, N-up printing,
Poster printing
- Duplex, Quality
[Mac/Linux]
- N-up printing, Duplex, Quality
[Mac/Linux]
- N-up printing, Duplex, Quality
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)
Smart Panel
Install Default (Supporting OS is same

with driver.)
Install Default (Supporting OS is same

with driver.)
Network
Management
- Set IP, SWAS 5.0 & SWS 2.0,

CounThru 3.0
- SWAS Plug-In
- Job Accounting, Driver Management
Plug-in, Device Map Plug-in
- Set IP, SWAS 5.0 & SWS 2.0,

CounThru 3.0
- SWAS Plug-In
- Job Accounting, Driver Management
Plug-in, Device Map Plug-in
HDD File
Management S/W
TBD
TBD
AnyWeb Print
YES
YES
TYPE A
Hi-Speed USB 2.0 Host 2 Port

- Rear 1 Port
- Front1 Port
Hi-Speed USB 2.0 Host 2 Port

- Rear 1 Port
- Front1 Port
WHQL
Application
USB
USB HOST ON Front (1) Host on Front
(1) Host on Front
USB ON BACK
(1) slave (1) host
(1) slave (1) host
Wired LAN
1GB Ethernet
1GB Ethernet
Wireless LAN
Wireless (802.11 b/g/n) => Optional
Wireless (802.11 b/g/n) => Optional
Foreign Device Interface
No
No
Service Manual
2-6
Samsung Electronics
2.1.2.5 Network Specifications

Items
ML-551x series
ML-651x series
Network
Interface
NETWORK OS
[Windows]
- Microsoft Windows
2000/XP(32/64bits)/2003(32/64bits)/
Vista(32/64bits)/2008(32/64bit)/7
[Mac]
- Mac OS 10.3~10.6
[Linux]
WS 4, 5(32/64bit)
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Mandriva 2005 ~ 2007
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0
[Novell]
- Netware 5.x, 6.x(TCP/IP Only)
[Others]
- Unix
- Sun Solaris 8,9,10(SPARC/x86)
IBM AIX 5.x (6.1)
- IBM Linux (System P)
(11.11/11.20/11.22/11.23/11.31)
[Windows]
- Microsoft Windows
2000/XP(32/64bits)/2003(32/64bits)/
Vista(32/64bits)/2008(32/64bit)/7
[Mac]
- Mac OS 10.3~10.6
[Linux]
WS 4, 5(32/64bit)
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Mandriva 2005 ~ 2007
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0
[Novell]
- Netware 5.x, 6.x(TCP/IP Only)
[Others]
- Unix
- Sun Solaris 8,9,10(SPARC/x86)
IBM AIX 5.x (6.1)
- IBM Linux (System P)
(11.11/11.20/11.22/11.23/11.31)
Network
Protocols
TCP/IP
TCP/IPv4/IPv6, HTTP, SNMPv1/v2c/

v3, SMTP, IPSec, DNS/WINS, DDNS,
DHCP, SSL/TLS, BOOTP, AutoIP
TCP/IPv4/IPv6, HTTP, SNMPv1/v2c/

v3, SMTP, IPSec, DNS/WINS, DDNS,
DHCP, SSL/TLS, BOOTP, AutoIP
IPA/SPX
N/A
N/A
Ether Talk
N/A
N/A
Static IP
Yes
Yes
Auto IP
Yes
Yes
BOOTP
Yes
Yes
DHCP
Yes
Yes
IP addressing
Service Manual
2-7
Samsung Electronics
Items
SNMP/MIB
Access
ML-651x series
MIB-2 (RFC 1213) Yes
Yes
Host Resource
MIB (RFC 2790)
Yes
Yes
Printer MIB
(RFC 3805)
Yes
Yes
Finisher MIB
(RFC 3806)
No
No
Samsung Private
MIB
Yes
Yes
HP Compatibility
Yes
Yes
SNMP Trap
Yes
Yes
No
No
LPR/LPD
Yes
Yes
IPP
Yes
Yes
Netware I-Print
Yes
Yes
Netware NDPS
Yes
Yes
Ether Talk
Yes
Yes
Port 9100
Yes
Yes
Others
Yes
Yes
DNS
Yes
Yes
Dynamic DNS
Yes
Yes
Multicast DNS
(Bonjoure)
Yes
Yes
WSD
Yes
Yes
SLP
Yes
Yes
uPNP (SSDP)
Yes
Yes
Printing Protocols Window Printing

(SMB)
Device Discovery
ML-551x series
Service Manual
2-8
Samsung Electronics
2.1.2.6 Consumables
Items
Toner Cartridge
Imaging Unit
ML-551x series
ML-651x series
Yield
- Standard: Average Cartridge Yield

- Standard: Average Cartridge Yield
10K standard pages.
10K standard pages.
- High Yield: Average cartridge Yield
- High Yield: Average cartridge Yield
30K standard pages.
30K standard pages.
* Declared cartridge yield in accordance * Declared cartridge yield in accordance
with ISO/IEC 19752.
with ISO/IEC 19752.
Key
Unique, Electronic key(S-chip2)
Unique, Electronic key(S-chip2)
Life detect
Dot count & T/C Sensor
Dot count & T/C Sensor
Yield
Approx. 80,000 pages
Key
S-chip2
S-chip2
Sensor
page count + OPC Revolution
page count + OPC Revolution
NOTE - When replacing the toner cartridge, you must replace the waste toner container too. The new toner
cartridge kit includse a waste toner container.
2.1.2.7 Maintenance Parts

Items
Fuser unit
Pick-Up roller
Forward roller
Retard roller
Transfer roller
Service Manual
ML-551x series
ML-651x series
Yield
Approx. 150,000 pages @ 3-pages

printing job, NN condition
Approx. 150,000 pages @ 3-pages

printing job, NN condition
Part Code
JC91-01014A (110V)
JC91-01014B (220V)
JC91-01014A (110V)
JC91-01014B (220V)
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC66-02729A
JC66-02729A
2-9
Samsung Electronics
2.1.2.7.1 PM Kit
Model Code
ML-PMK65K/SEE
ML-PMK65K/XAA
Service Manual
Kit components
Life
Qty
Fuser
150K
Transfer roller
100K
Retard roller
100K
Pick up roller
200K
Forward roller
200K
Fuser
150K
Transfer roller
100K
Retard roller
100K
Pick up roller
200K
Forward roller
200K
2-10
Remark
220V
110V
Samsung Electronics
2.1.2.8 Finisher and Mailbox specifications

a) General specification
Item
Finisher
Mailbox
Image
Size [WXDXH]*
410X408X453 mm
351X365X421 mm
Weight*
9 Kg
5 Kg
Input Power
24V10, 55
24V10, 55
Rating Current
24.0 V, 3.0 A (Peak 4.5A for 25ms

MAX.)
5.0 V, 1.0 A
24.0 V, 3.0 A (Peak 4.5A for 25ms

MAX.) 5.0 V, 1.0 A
Noise (Run continuous

audible noise)
Less than 53 dB
Less than 53 dB
Temperature
- Operating : 10 ~ 32.5
- Storage : -20 ~ 60
- Operating : 10 ~ 32.5
- Storage : -20 ~ 60
Humidity
- Operating : 15 % ~ 80 %RH
- Storage : 10% ~ 95%RH
- Operating : 15 % ~ 80 %RH
- Storage : 10% ~ 95%RH
Stacking
Stacker Tray: 500 sheet
400 sheet with 20lb sheet

(100sheets/bin)
Stapling
50 sheet stapling with 20lb sheet

5000 staples per a stapler cartridge
N/A
Paper Size
Length (148~357mm) Width

(148~216mm)
Length (148~357mm) Width

(98~216mm)
Paper Weight
60~163 g/(16~43 lb)
60~163 g/(16~43 lb)
Machine life
1,000,000 sheets or 5 years
1,000,000 sheets or 5 years
Service Manual
2-11
Samsung Electronics
b) Media Size & Mechanism Constraint

Paper Size
Paper
Width x Length (mm)
Finisher
Width x Length (Inch)
Mailbox
stack
staple
offset
stack
Letter
215.9
279.0
8.5
11.00
Legal
215.9
355.6
8.5
14.00
Folio
216
330.0
8.5
13.00
A4
210
297.0
8.27
11.69
JIS B5
182
257.0
7.17
10.12
ISO B5
176
250.0
Executive
184.2
266.7
7.25
10.50
A5
148.5
210.0
5.85
8.27
Statement
139.7
215.9
5.5
8.50
A6
105
148.5
4.13
5.85
Post Card 4x6
101.6
152.4
6.00
Hagaki
(Postcard)
100
148.0
3.94
5.83
Envelope
Monarch
98.4
190.5
3.88
7.50
Envelope
COM-10
105
241.0
4.12
9.50
Envelope DL
110
220.0
4.33
8.66
Envelope C5
162
229.0
6.38
9.02
Envelope C6
114
162.0
98
182.0
3.86
7.17
182
216.0
7.17
8.50
Custom
c) Position of stapling
Service Manual
2-12
Samsung Electronics
2.1.3 Model Comparison Table

Samsung
ML-651xND
HP
P4515n
Xerox
Phaser 5550DN
62 ppm (A4)
60 ppm (A4)
50 ppm (A4)
Processor
700 MHz
540 MHz
500 MHz
Memory
(Std/Max)
256 / 768 MB
128 / 640 MB
256 MB / 1 GB
Emulation
PCL6/5e, PS3
PCL6/5e, PS3
PCL5e , PS3
100 / 520
100 / 500
100 / 500
520 sheets / 2000 sheets
Std.
Std.
Std.
10K /30K
24K
35K
Image
Speed
MP/Cassette
SCF / HCF
Duplex
Toner Yield
Interface
Finisher/
Mailbox
- High speed USB 2.0

- Ethernet 10/100/1000 Base TX - E
thernet 10/100/1000 Base
- Wireless LAN
TX
400 sheets 4-bin mail box
500 sheets finisher
Service Manual
500 sheets 5-bin mail box

500 sheets finisher
2-13

- Ethernet 10/100/1000 Base
TX
3500 sheets finisher
Samsung Electronics
2.2 Product Description

This chapter describes the functions and operating principal of the main component.
2.2.1 Product Configuration

[6]
[7]
[1]
[5]
[4]
[8]
[3]
No
[2]
Unit
Model Name
[1]
Main Body
ML-551xN, ML-551xND, ML-651xND
[2]
SCF (Second Cassette Feeder)
ML-S6510A
[3]
HCF (High Capacity Feeder)
ML-H6510A
[4]
HDD (Hard Disk Drive)
ML-HDK465
[5]
Wireless LAN card
ML-NWA65L
[6]
Finisher
ML-OCT65
[7]
Mail Box
ML-MBT65
[8]
Memory Module
ML-MEM200 : 512 MB
Service Manual
2-14
Samsung Electronics
2.2.2 Front View
2
14
3
13
12
11
5
10
16
15
17
7
18
Finishera (Stacker & Stapler)

a
10
Tray1
11
Multi-purpose tray
Mailbox
Stapler cover
12
USB memory port
Control board cover
13
Control panel
Filter cover
14
Top cover
15
Toner cartridge
16
Imaging unit
17
Multi-purpose tray paper width guides
18
Multi-purpose tray extension
Short stand
High capacity feeder (HCF)
Paper level indicator
Optional trays
a. Optional device
Service Manual
2-15
Samsung Electronics
2.2.3 Rear View
10
2
4
6
5
Finisher covera (Stacker & Stapler)
Power switch
Rear cover
Network port
USB host port
Mailbox cover
Waste toner basket cover
USB port
Power receptacle
10
IEEE 802.11 b/g Wireless LANa
a. Optional device
Service Manual
2-16
Samsung Electronics
2.2.4 Paper Path

2.2.4.1 Main body
MP
Duplex
Main CST
Service Manual
2-17
Samsung Electronics
2.2.4.2 With Option unit
Finisher
Mail Box
MP
Main Cassette
SCF
SCF
HCF
Service Manual
2-18
Samsung Electronics
2.2.5 System Layout

This model is consisted of the Engine parts and H/W. The engine parts is consisted of the mechanical
parts comprising Frame, Feeding, Developing, Driving, Transferring, Fusing, Cassette. The H/W parts is
consisted of the main control board, power board, operation panel, PC Interface.
[4]
[5]
[7]
[8]
[6]
[3]
SMPS/HVP
S
[2]
[9]
[10]
[1]
Cassette
LSU
Duplex Unit
Toner Cartridge
Fuser Unit
OPE
Exit
MP unit
Imaging Unit
10
PBA Connector
Service Manual
2-19
Samsung Electronics
2.2.5.1 Feeding Part

It is consists of a basic cassette, an MP tray for supplying different types of media (envelope, label, special
paper) and parts related to paper transferring.
1) Basic cassette
The paper trays consist of the Main trays, Optional trays (SCF,HCF), and one Multi-Purpose (MP) tray. The
MP tray is located on the front side of the machine and allows feeding of specialty media stock, envelopes,
and custom size paper.
Paper size is set using the Size Guides in each tray. Adjust the Paper length/width guides to match the paper
size.
1 Paper width guide

2 Paper length guide
2) Pick up / Forward / Retard roller

When pickup takes place, the pickup roller moves down to come into contact with the surface of the paper.
The pickup roller moves down when the pickup clutch is activated. The forward roller and the retard
roller serve to make sure that a single sheet of paper is moved to the paper path, and the paper is moved as
far as the registration roller by the work of the feed roller (cassette) or the forward roller (MP).
The following is a diagram of the MP pick up system :
Forward Roller
Retard Roller
Service Manual
2-20
Pick up Roller
Samsung Electronics
3) Registration roller
It is used as an anti skew device, and to setup proper registration timing with that of the toned image on the
drum. It also is used for jam detection to ensure paper has left the paper tray.
4) MP tray
The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and
envelopes. It is useful for single page printing on letterhead or colored paper. It uses 3 rollers feeding method
to feed 100 sheets of general papers and #10 envelops.
5) Duplex unit
It has paper transferring function, paper guide function, jam removing function, and paper sensing function.
It is designed for basic or optional attachment, and the duplex feeding takes a side feeding method. Usable
papers are A4, letter, Folio, Oficio and legal size paper. For removing a jam occurred in a front part, it is
designed to open a cassette and a guide. It is designed to open a rear cover to remove a jam in a rear part.
If a face up tray is open, the duplex option cannot be used.
6) SCF (Second Cassette Feeder)

It is the same method with the main cassette, and the capacity is 520 sheets.
It has a separate driving mechanism. It is designed for a common use with a main cassette.
Service Manual
2-21
Samsung Electronics
2.2.5.2 Imaging unit

1) Printing process overview
A
C
A : Imaging unit
B : LSU
C : Transfer roller
This mono printing system includes the LSU with a laser beams, a imaging unit and transfer roller.
This machine uses single Imaging unit and single LSU for mono printing. The Imaging unit consists of Drum
unit and Development unit. The Drum unit has an OPC drum, cleaning blade.
The OPC drum is charged with a negative voltage by the charge roller and is exposed by the light from
the LSU (Laser Scanning unit)[B]. The light produced by a laser creates a latent image by discharging on
the surface of the OPC drum. The negatively charged toners are attracted to the latent image due to high
electric potential on the drum. The toner (visible image) on the OPC drum is transfer to the media by the
positive bias applied to the transfer roller[c].
1. Charging the OPC drum: The charge roller gives the drum positive charge.
2. Laser exposure: Light produced by a laser diode irradiates the charged OPC through the lens and mirrors.
3. Development: This machine uses a dual-component development system . The magnetic roller carries negatively
charged toner to the latent image on the drum surface.
4. Transfer: T
he transfer rollers opposite the OPC drums transfer toner from the drums to the transfer media (e.g.
paper, OHP film, etc).
5. Cleaning for OPC drum: The cleaning blade removes remaining toners on the drum surface after image transfer
to the paper.
6. Quenching for OPC drum: Discharging the drum is done by illuminating the whole area of the drum with the LED
lamps at the end of every job.
Service Manual
2-22
Samsung Electronics
2) Imaging unit
The imaging unit consists of OPC drum unit and the development unit. The OPC drum unit has an OPC
drum, a charge roller which charges the OPC and cleaning blade. The development unit has a magnetic
roller, two mixing augers, developer, a Dr-blade and a TC (Toner Concentration) sensor.
The diameter of the drum is 30 mm (circumference: about 94.2 mm).
The developing gap between a drum and the corresponding magnetic roller cannot be adjusted because
they assembled as one Imaging unit in the factory.
The cleaning blade removes remaining toner on the drum surface.
The CRUM chip in the image unit stores the data about the Imaging unit.
OPC Drum
Service Manual
Mag Roller
2-23
Samsung Electronics
2.2.5.3 Fuser unit

It is consisted of a halogen lamp, heat roller, pressure roller, thermistor and thermostat. It sticks the toner on
a paper by heat and pressure to complete the printing job.
Heat roller
Pressure roller
1) Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent overheating.
- Thermostat Type : Non- Contact type THERMOSTAT
- Control Temperature : 195 5
2) Thermistor
It is a temperatrue detecting sensor.

- Temperature Resistance : 7 (180 )
3) Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.
4) Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with
Teflon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a
paper permanently.
5) Halogen Lamp
- Capacity : 1300 Watt

center lamp : 700 35 Watt
side lamp : 600 30 Watt
Service Manual
2-24
Samsung Electronics
2.2.5.4 LSU (Laser Scanning Unit)

It is the core part of the LBP which switches from the video data received to the controller to the electrostatic
latent image on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of
polygon mirror. The OPC drum is turned with the paper feeding speed. The /HSYNC signal is created when
the laser beam from LSU reaches the end of the polygon mirror, and the signal is sent to the controller.
The controller detects the /HSYNC signal to adjust the vertical line of the image on paper. In other words,
after the /HSYNC signal is detected, the image data is sent to the LSU to adjust the left margin on paper.
The one side of the polygon mirror is one line for scanning.
OPC Drum
Photo Diode
Polygon Mirror
Polygon Motor
Motor Driver
LD Driver circit
Protector panel
Service Manual
LD(Laser Diode)
2-25
Samsung Electronics
2.2.6 Hardware Configuration

The ML-551x/651x series Electrical Circuit System consists of the following:
PBA Engine
PBA Controller
PBA USB
PBA OPE
PBA Joint
PBA HVPS
PBA SMPS
Location of the ML-551x/651x Series Electrical Circuit
PBA HVPS
PBA Joint
PBA SMPS
PBA Connector
PBA OPE
PBA Engine
PBA USB
PBA
Controller
Service Manual
2-26
Samsung Electronics
2.2.6.1 Main (Video) controller

The Video Controller which is used to generate the printable video data, is comprised of a Main Processor
(SPGPv4). The Controller has adopted the DDR2 SO-DIMM as the system memory, a SATA PHY to access
the HDD, and a PCIe bus to interface between the Main Processor and the other controller chips.
FRONT HOST
Main Processor
SPGPv4
700MHz
DDR2
32-bit
DDR2
SODIMM x1
(Option)
USB
Controller
USB2.0
512MB
DC-DC
Converter
REAR
HOST
USB
Device
(Option)
801.11 b.g.n
LOCAL
JTAG IF
1.0V
1.1V
1.8V
2.5V
3.3V
FRONT
HOST
Wireless Network
RGMII
JTAG
USB Device
USB
PLL
RTC
PCI
CLK
ADDR 24-bit
DATA 16-bit
FLASH
32MB
FLASH
32MB
REAR HOST
ISP1761
DDR2C
DDR2 (defualt)
256MB
USB Host
GL850G
OPE Panel IF
I2C
JTAG
I2C
UART
SATA
SATA II
LSU Control
VIDEO
CONTROL
NW PHY.
88E1118R
NPC IF
GIGA
NPC
SIM SOK Card

(only XRX model)
SATA HDD
160GB
(Option)
LSU
Engine I/F
Local BUS
OPE
Controller
MAC Control
ENGINE
Controller
[ Video Controller diagram ]
Service Manual
2-27
Samsung Electronics
Main Controller Printed Circuit Board Assembly
5
6
10
11
12
9
13
14
16
15
17
18
Connection
1
PANEL CONNECTOR
10
WIRELESS CARD CONNECTOR
BATTERY HOLDER
11
USB HOST(REAR)
USB HOST(FRONT)
12
SERIAL CONNECTOR
DC-JACK(For parallel)
13
USB DEVICE
SELECTION CONNECTOR (For development)
14
CONFIG CARD
LSU CONNECTOR (65ppm)
15
NETWORK MODULAR JACK
LSU CONNECTOR (55ppm)
16
OPTION DIMM CONNECTOR
HDD POWER CONNECTOR
17
ENGINE INTERFACE CONNECTOR
HDD SIGNAL CONNECTOR
18
ENGINE TO MAIN POWER CONNECTOR
Information
- SEC-CODE : JC92-02280A (55PPM), JC92-02280B (65PPM)

- PBA Name : PBA-MAIN
Service Manual
2-28
Samsung Electronics
2.2.6.1.1 SO-DIMM PBA

The SO-DIMM PBA is the system Memory module of the Main Controller. It is used for the operating system,
some system application programs, and it stores some print data from the USB and Network port The SODIMM PBA includes the following features:
512MB capacity (Base 256MB + Option 512MB , expandable to 768 MB)
32-bit DDR2 200MHz speed.
Information
- SEC-CODE : JC92-02087B
- PBA Name : PBA-DIMM
2.2.6.1.2 USB HOST PBA (FRONT)

The USB HOST PBA is used for connecting between front USB and USB Controller in Main Controller PBA.
Information
- SEC-CODE : JC92-02284A
- PBA Name : PBA-USB HOST
Connection
Service Manual
2-29
USB HOST TO MAIN PBA

INTERFACE CONNECTOR
USB HOST FRONT

CONNECTOR
Samsung Electronics
2.2.6.1.3 HDD- Optional

The HDD is used for storing data and stored job printing.
Information
- MODEL-CODE : ML-HDK465/SEE
Connection
HDD POWER CONNECTOR
HDD SIGNAL CONNECTOR
2.2.6.1.4 Configuration Card

The configuration card is a non-volatile memory device which stores factory- and user supplied configuration
data for the printer. This includes the printers network ID (Ethernet address), feature control (e.g. network
enabled/disabled) and PJL PostScript and network settings.
Information
- SEC-CODE : 1109-001437
2.2.6.1.5 Wireless LAN CARD - Optional

The Wireless LAN Module supports 802.11b/g/n as a Option and communicates with the Main Controller
USB 2.0 high speed.
Information
- PBA Name : ELA UNIT WLAN
Connection
1
Service Manual
2-30
WIRELESS LAN CARD TO MAIN

PBA CONNECTOR
Samsung Electronics
2.2.6.2 OPE Controller

The OPE-Controller is composed of an SOC (S3C828BX12-TW8B) and 4line Character LCD (128 x 64 dots)
.
The S3C828BX12 is used to interface with users through the LCD display,which can support some Keys, and
some LEDs. A Received command is deliverd to the Video Main Controller through the 8pin harness wire.
Key 3 x 4
6 EA
Key IF
LED
8 EA
LED IF
CONTROL 5-bit
OPE Controller
Processor
LCD Panel
16 x 4 Character
DATA 8-bit
S3C828BX
CPU
SAM88
LCD
DRIVER
ROM
I/O
PORT
RAM
SIO
TIMER
UART
BUZZER
(Reserved)
UART IF
MAIN Controller
[ OPE Controller diagram ]
Service Manual
2-31
Samsung Electronics
OPE PANEL PBA
2
3
Information
- PBA Name : PAB-OPE
Connection
1
OPE CONTROLLER TO LCD MODULE CONNECTOR
MAIN PBA TO OPE PBA INTERFACE CONNECTOR
LCD MODE BACKLIGHT CONNECTOR
Service Manual
2-32
Samsung Electronics
2.2.6.3 Engine controller

The Engine Controller is composed of an engine control SOCs (LPEC3 and LPEC1), and other logic Ics for
mechanical elements. The engine controller controls the motor, Fan signal and adjusts temperature in the
fusing system and read sensor signal.
The Engine Controller also includes communication control units for optional SCF, HCF and Finishers.
BLDC
Motors
ATMEGA 88
FAN IF
BLDC IF
ATMEGA IF
Clutch &
Solenoid
HVPS PWM
JC13-00020A
Step DC
Motors
CRUM & MSOK
DC-DC
Converter
HVPS
Fuser Unit
Engine Con.
LPEC3
JC13-00035A
I2C IF
ADC
Converter
Actuator IF
Duplex IF
Sensors
FANs
Engine ASIC
LPEC1
Sensor IF
Duplex
Option IF
SCF/HCF/Finisher
(Option)
Local BUS
ADDR 11-bit
DATA 8-bit
Engine I/F
VIDEO Controller
[ Engine Controller diagram ]
Service Manual
2-33
Samsung Electronics
Engine Controller Printed Circuit Board Assembly
4
5
16
7
15
14
8
13
12
11
10
Information
- PBA Name : PBA-ENGINE
Connection
1
OPC/EXIT/FUSER MOTOR
FDB
JOINT PBA INTERFACE
10
ELEVATOR MOT/P_SIZE
STACKER
11
MSOK
HVPS
12
SCF
FUSER
13
FEED MOT/PICKUP
MAIN PBA INTERFACE
14
MP
SMPS
15
FEED
MAIN POWER
16
COVER OPEN/TONER MOT
Service Manual
2-34
Samsung Electronics
2.2.6.3.1 MSOK
The MSOK PBA is used to store CRUM information. It is comprised of two EEPROM.
NOTE - When an Engine Controller PBA is exchanged, the MSOK PBA should be re-installed to the new
PBA to retain the system information.
Information
- PBA Name : PBA-MSOK
Connection
1
CONNECTOR TO ENGINE
CONTROLLER
2.2.6.4 PBA-CRUM
The Crum PBA includes CRU memory for Deve and Bottle Unit Life Cycle counting.
Information
- PBA Name : PBA-CRUM
Connection
Service Manual
2-35
CRIM PBA TO ENGINE PBA
Samsung Electronics
2.2.6.5 JOINT PBA

The JOINT PBA is used for connecting between Engine PBA and other part(FAN,Sensor,etc.)
Information
- PBA Name : PBA-JOINT
Connection
4
5
REAR FAN/COVER
OUTBIN_SEN
ENGINE_JOINT
WTB_SENSOR/TONER_FAN
RELEASE_MOT/DPX_DET_SEN/
SMPS_FAN
2.2.6.6 CONNECTOR PBA

The CONNECTOR PBA is used for connecting between the Sensor signal (CTD,REGI,FEED) and Engine
PBA.
Information
- PBA Name : PBA-CONNECTOR
Connection
Service Manual
2-36
CTD_SENSOR
FEED/REGI SENSOR
CONNECTOR PBA TO ENGINE

PBA
DEVE CRUM/TONER SENSOR
Samsung Electronics
2.2.6.7 ERASER PBA

The ERASER PBA is used for deleting the remaining electric charge on the OPC.
Information
- PBA Name : PBA-ERASER
Connection
1
ERASER PBA TO JOINT PBA HARNESS
2.2.6.8 WASTE SENSOR TX PBA

The WASTE SENSOR TX PBA is used for detecting the waste toner bottle status.
Information
- PBA Name : PBA-WASTE SENSOR TX
Connection
1
Service Manual
2-37
WTB PBA TO JOINT PBA

HARNESS
Samsung Electronics
2.2.6.9 Electrical Parts Location

S10
S17
S5
S3
S8
S7
S2
S6
S4
S9
S15
S1
S13
S16
Symbol
Description
S14
Function
Symbol
Description
Function
S1
Empty Sensor
Detect Paper empty, Jam0
S11
WTB Sensor
Detect WTB installation
S2
Regi Sensor
Align Paper
S12
Cover Open
Detect Cover Open
S3
Feed Sensor
Detect Image Start
S13
CST Sensor & Paper
Detect Cassette installation
S4
Exit Sensor
Detect Jam2
Size
and Paper Size
S5
Bin Full Sensor
Detect Paper Full on exit tray
S14
Pickup Position
Detect Paper Pickup Position
S6
Duplex Sensor
Detect Paper
S15
Pickup Limit Switch
S7
MP Empty Sensor
Detect Paper Empty
S16
Outside Temperature
Check the outside
S8
CTD Sensor
Adjust image density
/ Humidity Sensor
temperature
S9
Duplex Sensor
Detect Duplex Unit
Inside Temperature
Check the inside temperature
S10
Rear Cover Open
Detect Cover Open
Service Manual
S17
Sensor
2-38
Samsung Electronics
F3
F5
M2
S12
M5
M1
M6
C1
M4
F4
M3
C2
F2
M7
M8
F1
C3
S11
M8
S16
Symbol
Description
Function
Remark
Symbol
Description
Function
M1
Motor OPC
Drives the Drum
BLDC
C1
MP Clutch
Pick up a paper from MP tray
M2
Motor Deve
Drive the Mag Roller
BLDC
C2
Regi Clutch
Align the paper
M3
Motor Feed
Transfer the paper
BLDC
C3
Pickup Clutch
Pick up a paper from
M4
Motor Fuser
Drives the Fuser unit
BLDC
M5
Motor Exit
Drives the Exit unit
Step
F1
FAN SMPS
Blow in
M6
Motor Toner
Supply the toner
DC
F2
FAN Toner
Blow in
M7
Motor Duplex
Drivers the Duplex unit
Step
F3
FAN LSU
Blow out
M8
Motor Lift
Knock up Lift
DC
F4
FAN Triac
Blow in
F5
FAN REAR
Blow out
Service Manual
Remark
cassette tray
2-39
Samsung Electronics
2.2.7 Finisher
2.2.7.1 System Configuration
Finisher is consists of 6 main units. The function of each unit is following :
1
2
6
5
Exterior Unit
This is the finisher exterior.
Feed Unit
This unit transports the paper to the temper unit.
Tamper Unit
This unit aligns the paper and transports the aligned papers to the tray.
Stapler Unit
This unit staples the paper.
Endfence Unit
This unit is the base level for aligning paper.
Stacker Unit
This unit is stacks the output papers.
Service Manual
2-40
Samsung Electronics
2.2.7.2 System Layout and Paper path

The following diagram displays the cross sectional view.
Sensor
Feed Roller
No.
Name
No.
Name
Entrance Sensor
Roller Feed Exit
Diverter Sensor
Roller Feed Middle Upper
Jam Guide Sensor
Roller Feed Middle Lower
Exit Sensor
Roller Feed Entrance
Tamper Home Sensor (Front)
Tamper Home Sensor (Rear)
Jam Clear Guide
Extension Tray Home Sensor
No.
Name
Level Sensor
Guide Left Jam Clear
Stacker Full Sensor
Service Manual
2-41
Samsung Electronics
2.2.7.3 Electrical parts location

The following diagram displays the electrical parts such as sensor and motor.
S5
M3
M4
M2
S10
S4
P1
S3
S6
S2
S7
S8
S9
M1
M5
M6
S1
M7
S11
S1
JC81-07420A
AS-SENSOR:KIT5011C
Entrance Sensor
S2
JC81-07420A
AS-SENSOR:KIT5011C
Diverter Sensor
S3
JC81-07420A
AS-SENSOR:KIT5011C
Jam Guide Sensor
S4
JC81-03480A
AS-SENSOR:KIT5011C
Exit Sensor
S5
JC81-07420A
AS-SENSOR:KIT5011C
Tamper Home Sensor (Front)
S6
JC81-07420A
AS-SENSOR:KIT5011C
Tamper Home Sensor (Rear)
S7
JC81-07420A
AS-SENSOR:KIT5011C
Extension Tray Home Sensor
S8
JC81-07420A
AS-SENSOR:KIT5011C
Level Sensor
S9
JC81-07420A
AS-SENSOR:KIT5011C
Stacker Full Sensor
S10
MSW3 3143
MICRO SWITCH:VP333A-4D
Staple Safety Switch
S11
MSW3 3113
Cover Open Switch
M1
JC81-03478A
ASSY:PM MOTOR:S2M20T
Feed Entrance Motor
M2
JC81-03479A
ASSY:HB MOTOR:S2M19T
Feed Exit Motor
M3
HF10 3139
ASSY:PM MOTOR:M08Z18
Front Tamper Motor
M4
HF10 3139
ASSY:PM MOTOR:M08Z18
Rear Tamper Motor
M5
JC81-03478A
ASSY:PM MOTOR:S2M20T
Extension Tray Motor
M6
JC81-03475AB
STAPLER:EH-C590SS
Stapler Motor
M7
JC81-08264A
P1
HF10 8200
Service Manual
AS-DC MOTOR:2738:S2M12T:PCB Stacker Moving Motor

PCB ASSY:MAIN:HF-FIN
2-42
Finisher PCB
Samsung Electronics
2.2.7.4 Finisher main board

The following diagram displays the connection information of the finisher main board.
Connector
Number
Name
P/J1
PSU (+24V, +5V), ENGINE INTERFACE
P/J2
Stapler Door/Safety Switch
P/J5
Feeding Motors and Extension Tray Motor
P/J6
Tamper Motors
P/J7
Stacker, Extension Tray, Diverter, Entrance Sensors
P/J8
Exit, Jam Cover, Tamper Sensors
P/J9
Stapler Motors and Sensors
P/J14
Stacker Motor
Service Manual
2-43
Samsung Electronics
2.2.8 Mail box

2.2.8.1 System Layout and paper path
The following diagram displays the cross sectional view.
Sensor
Feed Roller
No.
Name
No.
Name
Entrance Sensor
Exit Roller : Bin#4
Exit Sensor : Bin#1
Feed Roller : Bin#4
Lower Gate Sensor
Exit Roller : Bin#3
Full Sensor :Bin#1
Feed Roller : Bin#3
Exit Sensor : Bin#2
Exit Roller : Bin#2
Full Sensor :Bin#2
Feed Roller : Bin#2
Exit Sensor : Bin#3
Exit Roller : Bin#1
Upper Gate Sensor Level Sensor
Feed Roller : Bin#1
Full Sensor :Bin#3
10
Exit Sensor : Bin#4
Jam Clear Guide
11
Full Sensor :Bin#4
Service Manual
2-44
No.
Name
AS-COVER JAM FRAME ASSY

Samsung Electronics
2.2.8.2 Electrical parts location

The following diagram displays the electrical parts such as sensor and motor.
S12
S11
S9
S8
M2
S10
M3
S7
S6
S4
S5
M1
S2
S3
S1
P1
S1
0604-001095
PI SENSOR:GP1S73P2
Entrance Sensor
S2
0604-001095
PI SENSOR:GP1S73P2
Exit Sensor : Bin#1
S3
0604-001095
PI SENSOR:GP1S73P2
Full Sensor : Bin#1
S4
0604-001095
PI SENSOR:GP1S73P2
Exit Sensor : Bin#2
S5
0604-001095
PI SENSOR:GP1S73P2
Full Sensor : Bin#2
S6
0604-001095
PI SENSOR:GP1S73P2
Exit Sensor : Bin#3
S7
0604-001095
PI SENSOR:GP1S73P2
Full Sensor : Bin#3
S8
0604-001095
PI SENSOR:GP1S73P2
Exit Sensor : Bin#4
S9
0604-001095
PI SENSOR:GP1S73P2
Full Sensor : Bin#4
S10
0604-001095
PI SENSOR:GP1S73P2
Lower Gate Sensor
S11
0604-001095
PI SENSOR:GP1S73P2
Upper Gate Sensor
S12
JC81-03469A
Door Open Switch
M1
JC81-07280A
SEPARATE MOTOR:SUB ASSY
Lower Gate Motor
M2
JC81-07280A
SEPARATE MOTOR:SUB ASSY
Lower Gate Motor
M3
JC81-07281A
HB MOTOR:FEED:SUB ASSY
Feed Motor
P1
JC81-07277A
AS-PCB ASSY MAIN
Mailbox PCB
Service Manual
2-45
Samsung Electronics
2.2.8.3 Mail box main board

The following diagram displays the connection information of the mail box main board.
Connector
Number
Name
P/J1
PSU (+24V, +5V), ENGINE INTERFACE
P/J2
Door Switch
P/J3
Feeding Motor and Upper&Lower Gate Motors
P/J4
Entrance, Upper&Lower Gate Sensors
P/J5
Exit, Full Sensors
Service Manual
2-46
Samsung Electronics
3. Replacement procedure
3. Replacement Procedure
3.1 General Precautions on Disassembly
When you disassemble and reassemble
components, you must use extreme caution. The
close proximity of cables to moving parts makes
proper routing a must.
If components are removed, any cables disturbed
by the procedure must be restored as close as
possible to their original positions. Before removing
any component from the machine, note the cable
routing that will be affected.
Releasing Plastic Latches

Many of the parts are held in place with plastic
latches. The latches break easily; release them
carefully.
To remove such parts, press the hook end of the
latch away from the part to which it is latched.
Whenever servicing the machine, you

must perform as follows:
1. Check to verify that documents are not stored in
memory.
2. Be sure to remove the toner cartridge before you
disassemble parts.
3. Unplug the power cord.
4. Use a flat and clean surface.
5. Replace only with authorized components.
6. Do not force plastic-material components.
7. Make sure all components are in their proper
position.
Service Manual
3-1
Samsung Electronics
3.2 Screws used in the printer

The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the
printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the
correct screws are used in the appropriate places.
Part Code
6003-000196
Location
DUPLEX
Description
Qty
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
11
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
6002-000440
6003-000269
13
SCREW-TAPTYPE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A
6002-000440
6003-000196
CASSETTE
6003-000269
6002-000440
6006-001078
CASSETTE-SIDE RIGHT
FUSER
6006-001193
SCREW-MACHINE;PH,+,WSP,M3,L10,ZPC(WHT),SWRCH18A,
WD8,TEMPERED
6009-001711
SCREW-SPECIAL;PH,+,M3,L3.8,Ni PLT,SWRCH18A,MACH
6002-000440
FUSER-ROLLER CLEAN
6002-000440
FUSER-GUIDE EXIT UPPER
6002-000440
FUSER-GUIDE EXIT LOWER
6002-000440
6003-000269
FUSER-BRACKET UPPER
6006-001193
6003-000269
6003-000196
6009-001664
6003-000196
WD8,TEMPERED
FUSER-BRACKET LOWER
FRAME
FRAME-TERMINAL
6003-000196
6003-000301
6009-001664
SCREW-MACHINE;PH,+,WSP,M3,L10,ZPC(WHT),SWRCH18A,
FRAME MAIN
6009-001665
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
14
36
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
49
6003-000196
EXIT
12
6001-000130
DRIVE EXIT
SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A
6003-000196
MP
6009-001664
MP
6001-000130
6003-000301
DRIVE FUSER
6001-000130
DRIVE-DUPLEX
6003-000301
DRIVE-FEED
Service Manual
3-2
Samsung Electronics
Part Code
Location
6003-000269
6003-000301
DRIVE MAIN
6009-001665
6003-000269
6003-000196
6003-000196
6003-000196
6003-000282
DRIVE FUSER-RELEASE
FRAME-GUIDE CASSETTE
LEFT
FRAME-GUIDE DUPLEX
LEFT
FRAME-GUIDE DUPLEX
RIGHT
FRAME-DUCT WASTE
TONER
6003-000196
6009-001717
6002-000440
FRAME BASE
Qty
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
SCREW-SPECIAL;HW,TORXPLUS 8IP,M3,L8.0,Ni
32
PLT,SWCH18A,MACHINE
FRAME-PICKUP
6003-000196
6003-001474
Description
FRAME-RIGHT
6009-001664
SCREW-TAPTYPE;BH,+,B,M3,L30,ZPC(WHT),SWRCH18A
6009-001664
FRAME-UPPER
6003-000196
FRAME-MIDDLE
25
6003-000196
FRAME-ACTUATOR
6003-000196
FRAME-FEED IDLE
6003-000282
FRAME-SENSOR CTD
6009-001664
FRAME-FRONT
6009-001664
FRAME-RIGHT LOWER
6003-000269
6009-001664
6003-000196
FRAME-POWER SUPPLY
FRAME-BOARD FUSER
DRIVE
6003-000196
COVER-REAR
6003-000196
COVER-FRONT
6003-000196
COVER-TOP
6003-000196
OPE
14
6003-000282
LSU
6003-000282
LSU-SUB LD
6006-001038
SCREW-MACHINE;PH,+,WSP,M4,L10,ZPC(WHT),SWRCH18
6009-001664
35
6003-000196
6003-000301
MAINLINE
Service Manual
3-3
Samsung Electronics
3.3 Replacing the maintenance parts

3.3.1 Fuser unit
CAUTION - The temperature gets high in the vicinity of the fuser unit. When replacing it, take necessary
precautions so you dont get injured. Before replacing it, make sure that fuser unit has cooled.
4. Take off the fuser unit after removing 4 screws.
1. Remove the duplex unit.
5. Install the new fuser unit. Then tighten 4 screws.

2. Open the rear cover.
6. Install the rear cover.

3.. While opening the rear cover at a 45 angle, lift
up the right side of the rear cover, Then take off
the rear cover.
7. Install the duplex unit.
Service Manual
3-4
Samsung Electronics
3.3.2 Pick up/ Retard/ Forward roller

1. Take off the cassette from the machine.
4. Push the pick up lever. And then remove the pick

up and forward roller as shown in the following
figure.
2. Remove the retard roller as shown in the

following figure.
5. Install the pick up and forward roller.
3. Install the retard roller.
6. Insert the cassette.
Service Manual
3-5
Samsung Electronics
3.3.3 Transfer roller

1. Open the top cover. Remove the toner cartridge.
4. Install the transfer roller.
5. Install the imaging unit and toner cartridge.
2. Remove the Imaging unit
3. Push the both green handle to the direction of

arrow. Take off the transfer roller.
Service Manual
3-6
Samsung Electronics
3.4 Replacing the main svc part

3.4.1 Cover
1. Take off the cassette.
3. Open the OPE cover. Remove 4 screws.
2. Open the front cover. Remove 4 screws.
4. Remove the option cover. Remove 2 screws.
Service Manual
3-7
Samsung Electronics
5. Remove the duplex unit.
7. Remove the control box cover.
6. Lift up the right side of the rear cover, Then take

off it.
8. Remove 4 screws from the rear.
Service Manual
3-8
Samsung Electronics
11. Unplug 3 connectors.
9. Remove the right cover.
12. Release the linker from the right side.

13. Lift up and release the top cover by unhooking
the latches from the both sides.
Linker
Hook
10. Open the WTB cover. Remove the WTB. And

Remove the left cover while the WTB cover is
open.
2
1
Hook
CAUTION
Do not close the WTB cover before assembling the
left cover. After reassembling the left cover, close
the WTB cover.
Service Manual
3-9
Samsung Electronics
14. Remove the front cover.
Service Manual
3-10
Samsung Electronics
3.4.2 Video controller

1. Remove the right cover. (Refer to 3.4.1 cover)
2. Unplug all connectors on the video controller.
3. Remove 5 screws
4. Release the video controller.
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
3.4.3 Engine controller

2. Unplug all connectors on the engine controller.
3. Remove 4 screws.
4. Release the engine controller.
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
Service Manual
3-11
Samsung Electronics
3.4.4 Main drive unit

NOTE
When replacing only motor, remove 4 screws and
unplug 1 connector.
2. Unplug 3 motor connectors on the engine

controller.
3. Release the engine controller with bracket after
removing 3 screws.
4. Release the main drive unit after removing

5 screws.
Service Manual
3-12
Samsung Electronics
3.4.5 Feed drive unit

5. Remove 5 screws and unplug 1 connector.

removing 3 screws.
6. Remove the feed drive unit.
NOTE
unplug 1 connector.
3. Remove 2 clutch brackets after removing 4

screws securing the clutch bracket. (2EA x 2)
4. Remove 2 clutches after removing 2 E-rings.
(1EA x 2)
Service Manual
3-13
Samsung Electronics
3.4.6 Fuser drive unit

NOTE
unplug 1 connector.
2. Release the video controller with bracket after

removing 2 screws.
3. Remove the main drive unit.
(Refer to 3.4.4 Main drive unit)
5. Remove the fuser unit after removing 4 screws.
4. Release the harness holder after removing 3

screws.
Service Manual
3-14
Samsung Electronics
6. Release the spring with spring hook.
Service Manual
7. Remove the fuser drive unit after removing

4 screws.
3-15
Samsung Electronics
3.4.7 Duplex drive unit

3. Remove the duplex drive unit after removing

4 screws and unplugging the connector.

removing 3 screws.
3.4.8 Lift motor

3. Remove the lift motor unit after removing

3 screws and unplugging the connector.

removing 3 screws.
Service Manual
3-16
Samsung Electronics
3.4.9 Fuser Release drive unit

1. Remove the left cover. (Refer to 3.4.1 cover)
2. Remove the Fuser Release drive unit after removing 3 screws and 1 connector.
Service Manual
3-17
Samsung Electronics
3.4.10 Fuser drive board unit

4. Release the fuser drive board unit after removing

3 screws.

removing 2 screws.
3. Remove 1 screw connecting the ground wire.
Service Manual
3-18
Samsung Electronics
3.4.11 LSU Fan

2. Release the FAN after removing 1 screw.
3.4.12 LSU
1. Remove the top cover. (Refer to 3.4.1 cover)
2. Release the LSU after removing 4 screws.
Service Manual
3-19
Samsung Electronics
3.4.13 Exit unit

1. Remove all covers. (Refer to 3.4.1 cover)
4. Remove 2 screws from the right.
2. Remove 3 screws securing the exit-top bracket.
5. On the left side, remove the joint board

after removing 4 screws and unplugging all
connectors.
3. Lift up the exit-top bracket after removing

2 screws.
Service Manual
3-20
Samsung Electronics
6. Remove 2 screws.
Service Manual
7. Lift up the exit unit.
3-21
Samsung Electronics
3.4.14 Frame terminal

2. Release the frame terminal after removing 5 screws.
3.4.15 WTB pipe unit

1. Remove the frame terminal. (Refer to 3.4.14)
2. Release the WTB pipe unit after removing 2 screws.
Service Manual
3-22
Samsung Electronics
3.4.16 SMPS/ HVPS board

1. Remove all covers. (Refer to 3.4.1 cover)

removing 2 screws.
2. Remove the fuser unit.

3. Remove the fan from the left after removing
1 screw.
6. Remove 2 screws from the right.
4. Remove 2 screws from the left.
Service Manual
3-23
Samsung Electronics
7. Remove the bracket after removing 5 screws.
11. Remove the HVPS board after removing

5 screws.
8. Pull the power supply frame to the front slightly.
9. Unplug the connector.
12. Remove the SMPS board after removing

4 screws.
10. Take off the power supply frame.
Service Manual
3-24
Samsung Electronics
3.4.17 Frame shaft

1. Remove 1 screw.
Service Manual
2. Take off the frame shaft.
3-25
Samsung Electronics
3.4.18 Regi. unit

1. Remove the Regi. clutch bracket after removing 2 screws.
2. Remove the E-ring and clutch.
3. Remove 4 screws from both side of the regi unit

4. Take off the regi unit.
CAUTION : When you take off the regi unit, you have to check the regi and feed actuators.
Actuator feed
Service Manual
3-26
Actuator regi
Samsung Electronics
3.4.19 Regi. actuator

1. Remove the regi unit. (reter to 3.4.18 Regi unit)
3. Release the actuators.
2. Remove the actuator cover.
3.4.20 Eraser lamp

1. Release the eraser lamp after removing 2 screws.
Service Manual
3-27
Samsung Electronics
3.4.21 External temperature sensor

2. Remove the sensor from left-bottom of the left side after removing 1 screw.
Service Manual
3-28
Samsung Electronics
3.5 Finisher
3.5.1 Cover
1. Remove 4 screws.
4. Remove the staple cartridge.
2. Open the jam guide. Remove 2 screws.
5. Remove the finisher front cover.
3. Remove the finisher rear cover.
Service Manual
3-29
Samsung Electronics
3.5.2 Stapler Assy

1. Remove the finisher front cover. (Refer to 3.5.1 cover)
2. Remove 3 screws. Unplug 2 connectors. And remove the Stapler Assy.
3.5.3 Safety sensor

1. Remove the finisher front cover. (Refer to 3.5.1 cover)
2. Remove 2 screws. Unplug 2 connectors. And remove the Safety sensor.
Service Manual
3-30
Samsung Electronics
3.5.4 Tamper Assy

1. Remove the finsher front/rear cover.
(Refer to 3.5.1 cover)
4. Remove 2 screws.
2. Release the Jam guide after removing both

bushes.
5. Remove 2 screws from the opposite.
3. Remove 2 screws securing the safety sensor.
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Samsung Electronics
6. Remove 2 screws.
8. Remove the Tamper Home Sensor after

unplugging the connector.
Tamper Home Sensor
9. There are 2 temper motors. To remove a tamper

motor, remove 2 screws and 1 connector.
7. Remove the finisher top cover.
10. To remove the door open sensor and exit

sensor, unplug the connector.
Door Open Sensor
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Exit Sensor
Samsung Electronics
3.5.5 Finisher Main board

1. Remove the finisher rear cover. (Refer to 3.5.1 cover)
2. Remove the finisher main board after removing 5 screws and all connectors.
3.5.6 Diverter Assy

1. Remove the finisher rear cover. (Refer to 3.5.1 cover)
2. Remove the Diverter Sensor after unplugging the connector.
3. Remove the One-Way Bearing after removing 3 E-rings and spring.
E-Ring
One Way Bearing

Diverter Sensor
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Samsung Electronics
3.5.7 Exit Motor

1. Remove the finsher rear cover.
4. Remove the exit motor after unplugging the

connector.
2. Remove the main board bracket after 4 screws

and connectors.
3. Remove 2 screws and release the belt.
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Samsung Electronics
3.5.8 Stacker Motor

1. Remove the finsher front cover.
3. Unplug the connector.
2. Remove 2 screws.
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Samsung Electronics
3.6 Mail box

1. Remove the Stacker tray (4 EA).
3. Remove the front cover. Separate the rear cover

after unplugging the connector.
2. Remove 2 screws to separate front/rear

cover.
4. Remove the jam cover.
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Samsung Electronics
5. Remove the top cover after remove 4 screws.
7. To remove the Motor, remove 4 screws and 4

connectors.
Top cover
6. Open the Assy Shiled TOP. If necessary, remove

switch or sensor.
8. Remove the 2 SPUR Gear after remove screw.
CATUION
When re-assembling, align the groove of both gear.
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Samsung Electronics
9. Separate the bracket and main board after

remove 5 screws.
11. There are 3 Assy actuator shields.

This manual describes disassebmly procedure
for middle shield.
Remove 2 screws(green color) from the front.
12. Remove 2 screws(green color) from the rear.

10. Remove the SPUR Gear after remove screw.
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Samsung Electronics
13. Remove the ROLLER:STACKER.
15. Push the Assy actuator shield to the direction

of arrow. And Separate it from the opposite
side.
14. Remove the SEPARATE:PAWL:FEED by

unhooking the side.
16. Done
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Samsung Electronics
4. Alignment and Troubleshooting

4.1 Alignment and Adjustments
This chapter describes the main functions for service, such as the product maintenance method, the test
output related to maintenance and repair, Jam removing method, and so on.
It includes the contents of manual.
4.1.1 Control Panel
10
Display screen
Shows the current status and prompts during an operation.
Menu
Enters Menu mode and scrolls through the available menus.
Back
Sends you back to the upper menu level.
Arrow
Scroll through the options available in the selected menu, and

increase or decrease values.
OK
Confirms the selection on the screen.
Numeric keypad
Use the keypad to enter numbers and characters. It is useful for

entering IP addresses.
Eco
Turns the Eco mode on or off.
Stop/Clear button
Stops an operation at any time. The pop-up window appears on the

screen showing the current job that the user can stop or resume.
Power Saver button
Turns the machine on or off.
10
Status
Shows the status of your machine.
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Samsung Electronics
4.1.2 Understanding The Status LED

The color of the Status indicates the machines current status.
LED
STATUS
DESCRIPTION
Off
The machine is off-line.
Blinks green
The machine is warming up.

The machine is receiving data from a computer.
The machine is printing data.
Solid green
The machine is online and can receive data from a computer.
Solid red
The cover is open. Close the cover.

There is no paper in the tray. Load paper in the tray.
The machine has stopped due to a major error.
The machine is experiencing system problems requiring service, such as
LSU error, fuser error.
A toner cartridge has almost reached its estimated cartridge lifea.
It is recommended to replace the toner cartridge.
The machine cannot recognize the status of toner cartridges and the
supplies information. Open and close the cover and check if the machine
can operate properly. If the problem persists, turn the power off and on.
Blinks red
A minor error has occurred and the machine is waiting for the error to be
cleared. When the problem is cleared, the machine resumes.
A small amount of toner is left in the cartridge. The estimated cartridge
lifea of toner is close. Prepare a new cartridge for replacement. You may
temporarily increase the printing quality by redistributing the toner in the
cartridge.
Lights orange
A paper jam has occurred.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity
of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating
environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge
even when red LED is on and the printer stops printing.
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Samsung Electronics
4.1.3 JAM Removal

When a paper jam occurs, a warning message appears on the display screen.
In tray 1
3. Remove the jammed paper by pulling in the

direction shown. To avoid tearing the paper, pull
it out gently and slowly.
1. Open and close the top cover. The jammed

paper is automatically ejected from the machine.
If the paper does not exit, go to the next step.

If the paper does not move when you pull, or if
you do not see the paper in this area, check the
fuser area around the toner cartridge.
2. Pull out the tray 1.
4. Insert tray 1 back into the machine until it snaps

into place.
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Samsung Electronics
In optional tray 2
5. Open and close the top cover to resume printing.
NOTE
Click this link to open an animation about clearing
a jam.
The procedure is same for all optional trays.
1. Pull out the optional tray 2.

If the paper does not move when you pull or if
you do not see the paper in this area, stop and
go to the next step.
3. Pull tray 1 half-way out.
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Samsung Electronics
In the optional high capacity feeder
4. Pull the jammed paper straight up and out.
1. Open the cover of the optional high capacity

feeder.

5. Insert the trays back into the machine.
3.Close the optional high capacity feeder cover.

4.Open and close the top cover to resume printing.
CAUTION
If the top cover is not completely closed, the
machine will not operate.
CAUTION
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Samsung Electronics
In the multi-purpose tray
Inside the machine
1. If the paper is not feeding properly, pull the

paper out of the machine.
CAUTION
The fuser area is hot. Take care when removing
paper from the machine.
1. Open the top cover and pull the toner cartridge
out.

CAUTION
2. Pull the imaging unit out.
CAUTION
Do not touch the green surface of the imaging
unit.
To prevent damage to the imaging unit, do not
expose it to light for more than a few minutes.
Cover it with a piece of paper, if necessary.
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Samsung Electronics
3. Carefully lift up the guide feed as shown below.
5. Flip down the guide feed.

6.Reinsert the imaging unit and toner cartridge.

CAUTION
If the paper does not move when you pull, or

if you do not see the paper in this area, check
inside the machine
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Samsung Electronics
In the exit area
1. Open and close the top cover. The jammed

paper is automatically ejected from the machine.
4. By opening the fuser lever, loosen the jammed

paper. Then gently pull the paper straight out.

If you do not see the jammed paper or if there is

any resistance when you pull, stop and go to the
next step.
5. Put the fuser levers to their original position

and close the rear cover. Printing automatically
resumes.
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Samsung Electronics
In the duplex unit area

4. Pull the duplex unit out of the machine.
If the duplex unit is not inserted correctly, a paper

jam may occur. Make sure that the duplex unit is
inserted correctly.
5. Locate the jammed paper and remove it.

6. Insert the duplex unit into the slot.

CAUTION
3. Close the rear cover.

If the paper does not move when you pull or if
you do not see the paper in this area, stop and
go to the next step.
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Samsung Electronics
In the optional finisher (stacker & stapler)
3. Locate the jammed paper and remove it. The

jammed paper might be inside the finisher or the
machine. To avoid tearing the paper, pull it out
gently and slowly.
Paper jam in front of the finisher

1. Open the finishers rear cover.
4. Close the finishers rear cover and machines

rear cover.
2. Open the machines rear cover.
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Samsung Electronics
Paper jam inside the finisher
Paper jam at the exit of the finisher
1. Open the finishers rear cover.
1.Remove the jammed paper by pulling in the


2. Open and close the finishers rear cover to

resume printing.
3. Close the finishers rear cover.
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Samsung Electronics
In the optional multi-bin mailbox

- Paper jam in front of the multi-bin mailbox
3. Locate the jammed paper and remove it. The

jammed paper might be inside the mailbox or the
machine. To avoid tearing the paper, pull it out
gently and slowly.
1. Open the mailboxs rear cover.
4. Close the mailboxs rear cover and machines

rear cover.
2. Open the machines rear cover.
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Samsung Electronics
- Paper jam inside the multi-bin mailbox
- Paper jam at the exit of the multi-bin

mailbox
1. Open the mailboxs rear cover.


2. Open and close the mailboxs rear cover to
resume printing.
3. Close the mailboxs rear cover.
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Samsung Electronics
4.1.4 Useful menu items for service

PRINTING A MACHINE REPORT
You can print the machines information and job report.
1. Press Menu on the control panel.
2. Press the up/down arrow to highlight Information and press OK.
3. Press the up/down arrow until the report or list you want to print appears and press OK.
4. Press the up/down arrow to highlight Yes at the Print? prompt and press OK.
MONITORING THE SUPPLIES LIFE

To view the supply life indicators, follow the steps below:
2. Press the up/down arrow to highlight Admin Setup and press OK.
3. Press the up/down arrow to highlight Maintenance and press OK.
4. Press the up/down arrow to highlight Supplies Info. and press OK.
5. Press the up/down arrow to highlight the setting option you want appears.
6. Press OK to save the selection.
7. Press Stop/Clear to return to the ready mode.
USING TONER LOW ALERT

If toner in the cartridge has run out, a message informing user to change the toner cartridge appears. You
can set the option for this message to appear or not.
2. Press the up/down arrow to highlight Admin Setup and press OK.
3. Press the up/down arrow to highlight Maintenance and press OK.
4. Press the up/down arrow to highlight Toner Low Alert and press OK.
5. Press the up/down arrow to highlight the setting option you want appears.
7. Press Stop/Clear to return to the ready mode.
ALTITUDE ADJUSTMENT
The print quality is affected by atmospheric pressure, which is determined by the height of the machine
above sea level.
Before you set the altitude value, determine the altitude where you are.
1 High X
2 High 2
Service Manual
3 High Z
4 Normal

2. Press the up/down arrow to highlight System
Setup and press OK.
3. Press the up/down arrow to highlight Altitude Adj.
and press OK.
4. Press the up/down arrow until the setting option
you want appears.
6.Press Stop/Clear to return to the ready mode.
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Samsung Electronics
4.1.5 Periodic Defective Image

If an image defects appears at regular intervals on the printed-paper, it is probably due to a faulty or
damaged roller.
Refer to the table below and check the condition of the appropriate roller.
OPC Drum
HEAT R
MP Pickup
Transfer R
Regi R
Feed R
Pressure R
Forward R
Duplex R
Pickup
Roller
Retard R
Diameter
Band Period
OPC Drum
30.06
94.4 mm
REGI Roller
18.73
58.8 mm
Feed Roller
15.00
47.1 mm
Forward Roller
23.00
72.3 mm
Pickup Roller
23.00
72.3 mm
Retard Roller
23.00
72.3 mm
MP Pick-up
15.00
47.1 mm
Heat Roller
49.45
155.3 mm
Duplex Roller
11.30
35.5 mm
Cleaning Roller
12.50
43.3 mm
Transfer Roller
18.40
57.8 mm
Service Manual
4-15
Typical defect
Spot, Image ghost
Spot, Image ghost
Image ghost
Samsung Electronics
4.1.6 Using the Easy Printer Manager program and smart panel
Smart Panel is a program that monitors and informs you of the machine status, and allows you to customize
the machines settings. Smart Panel is installed automatically when you install the machine software.
To use this program, you need the following system requirements:
Windows. Check for windows operating system(s) compatible with your machine.
Mac OS X 10.3 or higher
Linux. Check for Linux systems that are compatible with your machine.
Internet Explorer version 5.0 or higher for flash animation in HTML Help.
If you need to know the exact model name of your machine, you can check the supplied software CD.
4.1.6.1 Using the Easy Printer Manager program (Windows only)

Easy Printer Manager is a Windows-based application that combines Samsung device settings into one
location. Easy Printer Manager combines device settings as well as printing environments, settings/actions,
launching applications, and so on. All of these features provide a gateway to conveniently use Samsung
machine. Easy Printer Manager provides two different user interfaces for the user to choose from: the default
user interface and the advanced settings user interface. Switching between the two interfaces is easy, just
click a button.
Understanding Easy Printer Manager program

This interface is intended to be used by general device users in a small business or small home office
environment.
For Windows user, select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer
Manager.
The Easy Printer Manager interface is comprised of various basic sections as described in the table below.
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Samsung Electronics
Printer List
Printer Information
Application
information
Quick links
Contents Area
Order Supplies
The Printer List displays icons corresponding to discovered network or local

printers error status.
This area gives you general information about your machine. You can check
information, such as the machines model name, IP address (or Port name),
and machine status.
Troubleshooting button: This button opens Troubleshooting Guide when
an error occurs. You can directly open the necessary section in the users
guide.
Includes links for changing to the advanced settings, preference, help, and
about.
Displays Quick links to machine specific functions. This section also includes
links to applications in the advanced settings.
If you connect your machine to a network, the SyncThru Web Service
window appears.
Displays information about the selected machine, remaining toner level
and paper. The information will vary based on the machine selected. Some
machines do not have this feature.
Click on the Order button from the supply ordering window. You can order
replacement toner cartridge(s) from online.
Click the Help button from the upper-right corner of the window and click on any option you want to know
about.
4.1.6.2 Using the Smart Panel program (Macintosh and Linux only)
Smart Panel is a program that monitors and informs you of the machines status, and allows you to customize
the machines settings. For Macintosh, Smart Panel is installed automatically when you install the machine
software. For Linux, you can download Smart Panel from the Samsung website.
Smart Panel overview
GY
Z
[
X
Toner Level
You can view the level of toner remaining in each toner cartridge. The
machine and the number of toner cartridge(s) shown in the above window
may differ depending on the machine in use. Some machines do not have
this feature.
Buy Now
You can order replacement toner cartridge(s) from online.
Users Guide
Printer Setting
You can view the online Users Guide.

You can configure various machine settings in the Printer Settings Utility
window. Some machines do not have this feature.
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Samsung Electronics
4.1.7 Updating Firmware

This chapter includes instructions for updating the printer firmware. You can update the printer firmware by
using one of the following methods :
Update the firmware by using the USB port.
Update the firmware by using the network.
4.1.7.1 Update the firmware by using the USB port

[Upgrading preparations]
- usblist2.exe : Tool which sends firmware data to printer.
- Firmware file to upgrade
[Upgrade Procedure]
1. Turn the machine off.
2. Connect USB cable to printer.
3. Turn the machine on. Check if the printer is the ready status.
4. Drag the firmware file and Drop down on the usblist2.exe.
And then firmware update will be started automatically.
5. When upgrading is completed, machine is automatically re-booting.
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Samsung Electronics
4.1.7.2 Update the firmware by using the network

[Upgrading preparations]
- Wired or Wireless Network connection is established
- Firmware file to upgrade
[Upgrade Procedure]
1. Open Web-browser and input IP address of machine. Click Login.
2. Log-in Admin Mode

ID: admin, PW: sec00000
Caution
Please, change SWS Default ID and
Password for system security in case of
your first connection
Note
If the machine supports Direct Print,
you can enable this function using the
SWS menu. The default configuration is
Disabled for your security
3. Select Maintenance menu and click upgrade wizard
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Samsung Electronics
4. Select firmware file using browser button and press next button.
5. SyncThru will check verify firmware file and compare version and press next button.
6. Machine starts upgrading. SyncThru will return home page after upgrading is completed.
Caution: Do not turn power off during the firmware upgrade process. Let the machine reboot on its own.
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Samsung Electronics
4.1.8 Tech Mode

4.1.8.1 Entering the Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of
a malfunction. While in Tech mode, the machine still performs all normal operations.
To enter the Tech Mode
To enter the Tech Mode, press Menu + # + 1 + 9 + 3 + 4 in sequence
3
1
6
4
2
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Samsung Electronics
4.1.8.2 Tech Mode Menu

Depth 1
Data Setup
Depth 2
HDD Setup
Depth 3
HDD Format
Counter Reset
Fuser
Depth 4
Pickup Roller
Tray1/Tray2/Tray3/Tray4/Tray5/MP Tray
Forward Roller
Retard Roller
Transfer Roller
Toner Low Level
10%* : [1~30]
Paper Substitution
Off*
On
Report
Configuration
Supplies Info.
Usage Counter
Event Log
Job Duty Report
EDC Mode
NVM Read Write
102-Registration
103-Time
For the detail menus below depth3, refer to

3) EDC mode.
104-Counter
105-Duty
106-Deve
107-Transfer
109-Temp Offset
110-LD power
NVM Initialize
Initialize Now
Test Routines
100-Motor
101-Clutch
For the detail menus below depth3, refer to

3) EDC mode.
102-Sensor
105-MHV Bias
106-Dev Bias
107-Transfer Bias
109-Fuser Heater
110-LSU
111-Toner
113-Inner Sensor
116-Outer Sensor
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Samsung Electronics
4.1.8.3 Tech Mode Menu description
1) Data Setup
HDD Setup
This menu can format the hard disk or set up the maximum number of files that you can store. You can see
this menu when the HDD is installed in the machine.
Counter Reset
This menu can reset the counts for the Fuser, Pickup roller, Forward roller, Retard roller, or Transfer roller.
When replacing these parts, you must do this menu.
Toner Low Level

When the toner remains less than setting up level, the machine notify user of toner low.
Paper Substitution
Between A4 and Letter size paper, print job can be excuted without paper mismatch message, when the
setting value is On.
2) Report
Configuration
It shows various SW version and current machine setting status.
Supplies Info
It shows consumable unit life status and toner using status.
Usage Counter
It shows printing usage by paper size and type.
Event Log
It shows various kinds of errors which can be occurred in machine. It also store history error count how many
errors are issued.
Job Duty Report

It shows printing usage by print job duty.
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Samsung Electronics
3) EDC mode
NVRAM Read/Write
This menu can change a configuration value for engine firmware.
Code
LCD
102-0000
0000-Top Tray1 Sim
The changed dimension of Tray1 Top

Registration in Simplex
30
0 ~ 60 (0.5mm / 13 steps)
102-0200
0200-Top Tray1 Dup

Registration of 1st side in Duplex long and
short
30
0 ~ 60 (0.5mm / 13 steps)
102-0010
0010-Top Tray2 Sim

30
0 ~ 60 (0.5mm / 13 steps)
102-0020
0020-Top Tray3 Sim

30
0 ~ 60 (0.5mm / 13 steps)
102-0030
0030-Top Tray4 Sim

30
0 ~ 60 (0.5mm / 13 steps)
102-0031
0031-Top Tray5 Sim

30
0 ~ 60 (0.5mm / 13 steps)
102-0040
0040-Top MP Sim
The changed dimension of Bypass Top

30
0 ~ 60 (0.5mm / 13 steps)
102-0050
0050-Side Tray1 Sim The changed dimension of Tray1 Side

30
0 ~ 60 (0.5mm / 13 steps)
102-0060

30
0 ~ 60 (0.5mm / 13 steps)
102-0070

30
0 ~ 60 (0.5mm / 13 steps)
102-0080

30
0 ~ 60 (0.5mm / 13 steps)
102-0081

30
0 ~ 60 (0.5mm / 13 steps)
102-0090
0090-Side MP Sim
The changed dimension of Bypass Side

30
0 ~ 60 (0.5mm / 13 steps)
102-0100
0100-Top Tr1 D_lng

Registration of 2nd side in Duplex long
30
0 ~ 60 (0.5mm / 13 steps)
102-0110
0110-Top Tr2 D_lng

30
0 ~ 60 (0.5mm / 13 steps)
102-0120
0120-Top Tr3 D_lng

30
0 ~ 60 (0.5mm / 13 steps)
102-0130
0130-Top Tr4 D_lng

30
0 ~ 60 (0.5mm / 13 steps)
102-0131
0131-Top Tr5 D_lng

30
0 ~ 60 (0.5mm / 13 steps)
Service Manual
Meaning
4-24
Default
Max/Min
Samsung Electronics
Code
LCD
102-0140
0140-Top MP D_lng

30
0 ~ 60 (0.5mm / 13 steps)
102-0150
0150-Side Tr1 D_lng The changed dimension of Tray1 Side

30
0 ~ 60 (0.5mm / 13 steps)
102-0160

30
0 ~ 60 (0.5mm / 13 steps)
102-0170

30
0 ~ 60 (0.5mm / 13 steps)
102-0180

30
0 ~ 60 (0.5mm / 13 steps)
102-0181

30
0 ~ 60 (0.5mm / 13 steps)
102-0190
0190-Side MP D_lng The changed dimension of Bypass Side

30
0 ~ 60 (0.5mm / 13 steps)
102-0210
0210-Top Tray2 Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0220
0220-Top Tray3 Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0230
0230-Top Tray4 Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0231
0231-Top Tray5 Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0240
0240-Top MP Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0250
0250-Side Tray1
Dup
The changed dimension of Tray1 Side

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0260
0260-Side Tray2
Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0270
0270-Side Tray3
Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0280
0280-Side Tray4
Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
Service Manual
Meaning
4-25
Default
Max/Min
Samsung Electronics
Code
LCD
Meaning
Default
Max/Min
102-0281
0281-Side Tray5
Dup

short
30
0 ~ 60 (0.5mm / 13 steps)
102-0290
0290-Side MP Dup
The changed dimension of Bypass Side

short
30
0 ~ 60 (0.5mm / 13 steps)
103-0040
0040-Pick Int Delay
Change time interval for paper pick-up
0~100(*100msec)
103-0050
0050-Pick Spl Delay
Change time interval for paper pick-up
0~100(*100msec)
104-0000
0000-Pick Rol Life
Pick up roller Life Page Counter
104-0030
0030-T2 Pick Roll

Life
T2 Pick-Up Roller Life Page Counter
104-0040
0040-T3 Pick Roll

Life
104-0050
0050-T4 Pick Roll

Life
104-0051
0051-T5 Pick Roll

Life
104-0061
0061-MP Pick Roll

Life
Bypass PickUp Roller Life Page Counter
104-0100
0100-K Drum Page
Black Drum Life Page Counter
104-0101
0101-K Drum Life

Time
Black Drum Rotation time.(Minutes)
104-0140
0140-K Toner Page
Black Toner Cartridge Life Page Counter
104-0180
0180-K Toner Dot
Black Toner Cartridge Life Dot Counter
104-0190
0190-Trans Rol
Page
Transfer Roller Life Page Counter
104-0210
0210-Fuse Life Page Fuser Life Page Counter
104-0220
0220-Heat Role
Page
Heat Roll Life Page Counter
104-0230
0230-Pres Role
Page
Pressure Roll Life Counter
105-0030
0030-MHV DC K
Charger HV Black DC Duty
720
50~900
106-0030
0030-Deve DC K
Deve DC Black
431
50~900
107-0030
0030-THV K
Transfer1 HV Black Duty
520
50~900
107-0120
0120-Saw Plate
Saw Plate Duty
250
50~900
109-0000
0000-Ready Temp
Target Temperature during standby mode.
10
0~15
109-0010
0010-Print Temp
Target Temperature during run mode.
0~10
109-0030
0030-101-185mm
Temp
Offset temperature required on thermistor B

for paper width.
0~15
109-0040
0040-186-216mm
Temp
Offset temperature required on thermistor B

for paper width.
0~15
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Samsung Electronics
Code
LCD
Meaning
Default
Max/Min
109-0050
0050-60gms Temp
Media type offset for fuser roll temperature.
0~15
109-0060
0060-90gms Temp
0~10
109-0070
0070-Bond Temp
0~10
109-0080
0080-Trans Temp
0~10
109-0090
0090-CardStock
Temp
0~10
109-0100
0100-Envelopes
Temp
0~10
109-0110
0110-Labels Temp
0~10
110-0070
0070-LD Power K
Black LD Power at Normal Speed
470
50~900
Test Routines
This menu can perform the operation test for the main components.
Code
LCD
Meaning
State
Displayed
Related
Components
On[Off]
Engine
High[Low]
Engine
On[Off]
Engine
High[Low]
Engine
100-0000
Main BLDC Motor
Main BLDC Motor is On/Off
100-0010
Main BLDC Motor

Ready
Detect if Main BLDC Motor runs at normal speed
100-0061
Black DEV Motor
Black DEV BLDC Motor is On/Off
100-0071
Black DEV Motor

Ready
Detect if Black DEV BLDC Motor runs at normal

speed
100-0120
Exit Motor Forward Fast Exit Motor Forward Fast On/Off
On[Off]
Engine
100-0131
Exit Motor Backward
Exit Motor Forward Backward On/Off
On[Off]
Engine
100-0140
Duplex Motor Forward
Duplex Motor Forward On/Off
On[Off]
Engine
100-0191
System Fan Run
Start/Stop System (Main) Fan run
On[Off]
Engine
100-0260
SMPS Fan Run
Start/Stop Deve. Fan run
On[Off]
Engine
100-0340
Feed Motor
Feed Motor is On/Off
On[Off]
Engine
100-0350
Feed Motor Ready
Detect if Feed Motor runs at normal speed
High[Low]
Engine
101-0000
Bypass Feed Clutch
Engages drive to pick up a paper from bypass

Tray(MP Tray).
On[Off]
Engine
101-0010
T1 Pick-Up Clutch
Engages drive to pick up a paper from tray1.
On[Off]
Engine
101-0020
T2 Pick-Up Clutch

(Optional)
On[Off]
Engine
101-0030
T3 Pick-Up Clutch

(Optional)
On[Off]
Engine
Service Manual
4-27
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
101-0040
T4 Pick-Up Clutch

(Optional)
On[Off]
Engine
101-0041
T5 Pick-Up Clutch

(Optional)
On[Off]
Engine
101-0050
Registration Clutch
Engages drive to registartion rolls.
On[Off]
Engine
101-0130
T2 Feed Motor
T2 Feed Motor On/Off
On[Off]
Engine
101-0140
T3 Feed Motor
On[Off]
Engine
101-0150
T4 Feed Motor
On[Off]
Engine
101-0160
T5 Feed Motor
On[Off]
Engine
101-0170
Side Cover Interlock
Detect if the side cover is opened or closed.
Opened/
Closed
Engine
101-0190
Out-Bin Full Sensor
Detect when a paper is at Duplex Ready sensor.
High[Low]
Engine
102-0000
Tray1 Home Position
Detect when tray1 is closed.
Closed
[Opened]
Engine
102-0010
T1 Paper Empty Sensor Detect when paper is in Tray1.
High[Low]
Engine
102-0020
T1 Size1 sensor
Detects whether auto size1 sensor of tray1 is

high or low.
High[Low]
Engine
102-0030
T1 Size2 sensor

high or low.
High[Low]
Engine
102-0040
T1 Size3 sensor

high or low.
High[Low]
Engine
102-0050
T1 Stack Height Sensor Detects if paper in tray1 is elevated to the

sensor.
High[Low]
Engine
102-0070
Tray2 Home Position
Closed
[Opened]
Engine
102-0080
T2 Paper Empty Sensor Detect when paper is in tray2.
High[Low]
Engine
102-0090
T2 Size1 sensor

high or low.
High[Low]
Engine
102-0100
T2 Size2 sensor

high or low.
High[Low]
Engine
102-0110
T2 Size3 sensor

high or low.
High[Low]
Engine
102-0120

sensor.
High[Low]
Engine
102-0140
Tray3 Home Position
Closed
[Opened]
Engine
102-0150
High[Low]
Engine
102-0160
T3 Size1 sensor
High[Low]
Engine
Service Manual

high or low.
4-28
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
102-0170
T3 Size2 sensor

high or low.
High[Low]
Engine
102-0180
T3 Size3 sensor

high or low.
High[Low]
Engine
102-0190

sensor.
High[Low]
Engine
102-0210
Tray4 Home Position
Closed
[Opened]
Engine
102-0220
High[Low]
Engine
102-0230
T4 Size1 sensor

high or low.
High[Low]
Engine
102-0240
T4 Size2 sensor

high or low.
High[Low]
Engine
102-0250
T4 Size3 sensor

high or low.
High[Low]
Engine
102-0260

sensor.
High[Low]
Engine
102-0470
Tray5 Home Position
Closed
[Opened]
Engine
102-0480
High[Low]
Engine
102-0490
T5 Size1 sensor

high or low.
High[Low]
Engine
102-0500
T5 Size2 sensor

high or low.
High[Low]
Engine
102-0510
T5 Size3 sensor

high or low.
High[Low]
Engine
102-0520

sensor.
High[Low]
Engine
102-0280
Bypass Paper Empty

Sensor
Detects when paper is in Bypass Tray(MP Tray).
High[Low]
Engine
102-0290
Feed Sensor
Detect when a paper is at Feed sensor.
High[Low]
Engine
102-0300
T2 Feed Sensor (or

Door Open)
Detect when a paper is at T2 Feed sensor.

(optional)
High[Low]
Engine
102-0320
T3 Feed Sensor (or

Door Open)

(optional)
High[Low]
Engine
102-0340
T4 Feed Sensor (or

Door Open)

(optional)
High[Low]
Engine
102-0341
T5 Feed Sensor (or

Door Open)

(optional)
High[Low]
Engine
102-0360
Regi. Sensor
Detect when a paper is at Regi. sensor.
High[Low]
Engine
Service Manual
4-29
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
102-0370
Exit Sensor
Detect when a paper is at Exit. sensor.
High[Low]
Engine
102-0380
Duplex Jam1 Sensor
Detect when a paper is at Duplex Jam1 sensor.
High[Low]
Engine
102-0440
Rear Cover Sensor
Detect status of Rear cover.
Closed
[Opened]
Engine
105-0030
Black MHV Bias
Black MHV bias voltage on at normal drive level
On[Off]
Engine
105-0070
Black MHV Bias Read
Black Detect what the MHV value is on the MHV

Roller
Numeric
3 digits
Engine
106-0030
Black Dev Bias
Black Dev bias voltage on at normal drive level
On[Off]
Engine
107-0030
Black THV Bias
Black THV bias voltage on at normal drive level
On[Off]
Engine
107-0031
Black THV(-) Bias
Black THV bias voltage on at normal drive level
On[Off]
Engine
107-0070
Black THV Bias Read
Detect what the THV value is on the THV Roller
Numeric
3 digits
Engine
107-0160
Erase Lamp1
Erase Lamp 1
On[Off]
Engine
109-0000
Fuser Temperature A
Detects what the temperature A is on fuser.
Numeric
3 digits
Engine
109-0010
Fuser Temperature B
Detects what the temperature B is on fuser.
Numeric
3 digits
Engine
109-0030
Fuser Motor Forward
Fuser Motor Forward On/Off
On[Off]
Engine
109-0034
Fuser Motor Ready
Detect if Fuser Motor runs at each speed
High[Low]
Engine
109-0040
Fuser Fan Run
Fuser Fan Motor On/Off
On[Off]
Engine
109-0050
Fuser Bias
Fuser bias voltage on at normal drive level
On[Off]
Engine
109-0090
Fuser Power On
It controls temperature of fuser as 180 degrees.
On[Off]
Engine
109-0091
Fuser Power On(Side)
It controls temperature of fuser as 180 degrees.
On[Off]
Engine
109-0130
Fuser Gap Motor
Fuser press control motor On/Off
On[Off]
Engine
109-0140
Fuser Gap Home

Sensor
Detect if the fuser press is located Home

position.
High[Low]
Engine
110-0000
LSU Motor1 Run Ready Detects if LSU motor1 runs at normal speed.
High[Low]
Engine
110-0060
LSU Motor1 Run
LSU Motor1 On/Off
On[Off]
Engine
110-0110
LSU LD Power4
LSU LD4 Power On/Off (black)
On[Off]
Engine
110-0120
LSU Fan1 Run
Start/Stop LSU Fan Run
On[Off]
Engine
111-0030
Toner Dispense Motor

Black
Toner Dispense(Supply) Motor On/Off
On[Off]
Engine
111-0070
Toner Sensor Black
TC sensor in developer tank.
Numeric
3 digits
Engine
113-0010
Entrance Motor
Entrance Motor run as IOT Speed <about 5

sec>
On[Off]
Engine[Finisher]
113-0020
Exit Motor
Exit Motor run as IOT Speed <about 5 sec>
On[Off]
Engine[Finisher]
113-0040
Front Jog Home
Front Jogger move Home
On
Engine[Finisher]
Service Manual
4-30
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
113-0050
Front Jog Stand
Front Jogger move to Stand
On
Engine[Finisher]
113-0060
Rear Jog Home
Rear Jogger move Home
On
Engine[Finisher]
113-0070
Rear Jog Stand
Rear Jogger move to Stand
On
Engine[Finisher]
113-0080
Support Finger Home
Supporter move Home
On
Engine[Finisher]
113-0090
Support Finger Stand
Supporter move to Stand
On
Engine[Finisher]
113-0110
Stacker Down
Stacker down to bottom
On
Engine[Finisher]
113-0120
Stacker Up
Stacker up to Stacking position
On
Engine[Finisher]
113-0130
Stapler
Staple when no cartridge
On
Engine[Finisher]
113-0140
Entrance Sensor
Detect paper at paper feeding area.
High[Low]
Engine[Finisher]
113-0150
Exit Sensor
Detect paper at paper exit area.
High[Low]
Engine[Finisher]
113-0170
Front Jog Home Sensor Detect Front Jog Home position
High[Low]
Engine[Finisher]
113-0180
Rear Jog Home Sensor Detect Rear Jog Home position
High[Low]
Engine[Finisher]
113-0190
Support Finger Home

Sensor
Detect Support-Finger Home position
High[Low]
Engine[Finisher]
113-0220
Stacker Top Sensor
Detect Stacker Top position
High[Low]
Engine[Finisher]
113-0230
Stacker Bottom Switch
Detect Staple Bottom position
High[Low]
Engine[Finisher]
113-0240
Staple Home Sensor
Detect Staple Home position
High[Low]
Engine[Finisher]
113-0250
Staple Ready Sensor
Detect Staple Ready to clinching.
High[Low]
Engine[Finisher]
113-0260
Low Staple Sensor
Detect Staple Low
High[Low]
Engine[Finisher]
113-0280
Finisher Door Switch
Detect Finsher Door Open or Close
High[Low]
Engine[Finisher]
113-0310
Diverter Motor
Entrance Motor run the other direction to

Feeding <1 rotation>
On[Off]
Engine[Finisher]
113-0320
Diverter Home Sensor
Detect Diverter Home sensor
High[Low]
Engine[Finisher]
113-0330
Jam Cover Sensor
Detect Jam Cover is closed
High[Low]
Engine[Finisher]
113-0340
Safety Switch
Detect Safety Switch is on or off
High[Low]
Engine[Finisher]
116-0050
Feed Motor
Feed Motor run as IOT Speed <about 5 sec>
On[Off]
Engine[Mailbox]
116-0060
Upper Diverter Motor
Upper Diverter Round Trip between three

positions
On[Off]
Engine[Mailbox]
116-0070
Lower Diverter Motor
Lower Diverter Round Trip between three

positions
On[Off]
Engine[Mailbox]
116-0080
Entrance Sensor
Detect paper at paper feeding area.
High[Low]
Engine[Mailbox]
116-0090
Bin1 Full Sensor
Detect paper full at paper exit area of Bin 1
High[Low]
Engine[Mailbox]
116-0100
Bin2 Full Sensor
High[Low]
Engine[Mailbox]
116-0110
Bin3 Full Sensor
High[Low]
Engine[Mailbox]
116-0120
Bin4 Full Sensor
High[Low]
Engine[Mailbox]
116-0130
Bin1 Empty Sensor
Detect paper empty on Bin 1 tray
High[Low]
Engine[Mailbox]
116-0140
Bin2 Empty Sensor
High[Low]
Engine[Mailbox]
116-0150
Bin3 Empty Sensor
High[Low]
Engine[Mailbox]
Service Manual
4-31
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
116-0160
Bin4 Empty Sensor
High[Low]
Engine[Mailbox]
116-0170
Upper Diverter Home

Sensor
Detect Upper Diverter in Home position
High[Low]
Engine[Mailbox]
116-0180
Lower Diverter Home

Sensor
Detect Lower Diverter in Home position
High[Low]
Engine[Mailbox]
116-0190
Cover Open Sensor
Detect Cover is closed
High[Low]
Engine[Mailbox]
Service Manual
4-32
Samsung Electronics
4.2 Troubleshooting
4.2.1 Procedure of Checking the Symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.
Power On
OPE LED
ON?
OPE LED
Green OK?
- No Power
- Power Module error
- Main PBA
Red LED on /
Error message
is displayed.
See the troubleshooting

for error code
Print(test pattern)
printing
Quality is
Nomal?
Refer to "Solution
of Image Problem"
END
Service Manual
4-33
Samsung Electronics
4.2.1.1 Basic Check List

1. Check the Power.
Check that the power switch is turned on.
Check that the power cable is plugged into the outlet and the printer.
Check the voltage of the power outlet.
2. Check the LED of Panel.

Is there OPE LED ON?
--> If not check power cable, switch SMPS or Main board.
Is the abnormal Lamp?
--> Check the main PBA and cable harness.
3. Check the Paper Path

Is there a Paper Jam?
--> Remove any paper fragments caught in the paper path.
Paper Jam occurs repeatedly at a specific point in the Paper Path
--> Open the fuser cover, Jam clear.
--> Dismantle the machine and carefully inspect the region where the jam occurs.
(Especially, check if paper fragments are caught in the Fuser
4. Print the Information Page (Configuration).

Try printing a test page from a computer.
--> If there is an error check cables and driver installation.
5. Check the Print Quality.

Is there are a Print Quality Problem?
--> Refer to the image quality problem.
6. Check consumables (toner etc.).

Using the keys print the Test Pattern.
--> Expected life of various consumable parts, compare this with the figures printed and replace as
required
Service Manual
4-34
Samsung Electronics
4.2.1.2 Initial Inspection

1. Check Power part
1. The printer does not work no matter how long you wait.
A. Is the Power Switch (printer and wall socket) turned on?
B. Is the Power Cord connected to the printer correctly?
C. Is the Power cord connected to the wall socket correctly?
D. Is wall socket working?
E. Is the unit rated at the same voltage as the supply?
2. Does the Fan work when power is turned on?
A. Check the connectors on the SMPS.
B. Check the fuses in the SMPS.
2. Check the Installation Environment.

1. Ensure the installation surface is flat, level and free from vibration.
If necessary move the printer.
2. Ensure that the temperature and humidity of the surroundings are within specification
3. Ensure that the printer is position away from any air conditioning or other heating or cooling equipment.
Also ensure that is not positioned in a direct draft from any air conditioning, fan or open window.
4. Ensure the printer is not positioned in direct sunlight.
If it is unavoidable use a curtain to shade the printer.
5. Ensure the printer is installed in a clean dust free environment.
Move the printer to clean area if necessary.
6. Some industrial or cleaning processes give of fumes which can affect the printer.
Move the printer away from this type of air pollution
3. Check paper type.

1. Use only paper which is of a suitable quality, weight and size?
See the user guide.
4. Check the overall condition of the printer
1. Is the printer properly maintained ?

Clean the Paper Transport Passages.
Any rollers with dirt surfaces should be cleaned or replaced.
Service Manual
4-35
Samsung Electronics
4.2.2 Error Message and Troubleshooting

Messages appear on the Smart Panel program window or on the control panel to indicate machine status or
errors. Refer to the tables below to correct the problem.
Error Code
Error Message
Troubleshooting
Page
A1-1110
Actuator Motor Failure #A1-1110: Turn off then on.
4-40 Page
A1-1210
4-42 Page
A1-1310
4-44 Page
A1-3110
4-46 Page
A2-1910
Actuator Fan Failure: #A2-1910. Turn off then on.
4-48 Page
A2-1920
Actuator Fan Failure: #A2-1920. Turn off then on
4-49 Page
A2-2410
Actuator Fan Failure: #A2-2410.
4-50 Page
A3-2110
Actuator Sensor Failure: #A3-2110.
4-51 Page
A3-5110
4-51 Page
C1-1110
C1-1110 Prepare new toner cartridge.
4-52 Page
C1-1120
C1-1120 Replace with new toner cartridge
4-52 Page
C1-1140
4-52 Page
C1-1311
Toner Failure: #C1-1311: Install toner again
4-53 Page
C1-1330
C1-1411

Toner cartridge is not installed. Install it
4-54 Page
C1-1412
Did not supply enough toner. Reinstall it
4-53 Page
C1-1413
Shake toner cartridge and then install.
4-53 Page
C1-1512
Toner cartridge is not compatible. Check guide
4-54 Page
C3-1110
Prepare new imaging unit
4-55 Page
C3-1120
C3-1140
Replace with new imaging unit

4-55 Page
C3-1312
Imaging Unit Failure #C3-1312: Install IMG. unit.
4-53 Page
C3-1315
4-53 Page
C3-1320
C3-1330
C3-1411
C3-1412

Imaging unit is not installed. Install the unit.
Did not supply enough toner. Reinstall Toner
4-55 page
C3-1321
4-56 Page
C3-1512
C3-1514
Imaging unit is not compatible. Check guide

4-56 Page
C6-1110
C6-1120
Replace with new fuser unit

4-57 Page
C7-1110
C7-1120
Waste toner container is almost full. Replace with new one

4-57 Page
C7-1310
Install waste toner container.
4-57 Page
Service Manual
4-36
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H1-1210
H1-1310
H1-1410
H1-1510
Paper Jam in Tray2

Paper Jam in Tray3
Paper Jam in Tray4
Paper Jam in Tray5
4-58 Page
H1-1222
H1-1322
H1-1422
H1-1522
Tray 2 cassette is pulled out. Insert it properly.

4-59 Page
Input System Failure #H1-1230:Check Tray 2 connection.

Input System Failure #H1-2230:Check HCF 2 connection.
4-60 page
H1-1252
H1-1352
H1-1452
H1-1552
Paper Empty in Tray 2

4-61 Page
H1-1253
H1-1353
H1-1453
H1-1553
Error: #H1-1253
Error: #H1-1353
Error: #H1-1453
Error: #H1-1553
4-62 Page
H1-2210
H1-2310
H1-2410
Paper Jam in HCF2

Paper Jam in HCF3
Paper Jam in HCF4
4-63 Page
H1-2222
H1-2322
H1-2422
HCF 2 cassette Out

HCF 3 cassette Out
HCF 4 cassette Out
4-64 Page
H1-2252
H1-2352
H1-2452
Paper Empty in HCF 2

4-65 Page
H1-2253
H1-2353
H1-2453
Error: #H1-2253
Error: #H1-2353
Error: #H1-2453
4-66 Page
H2-1100
Paper jam inside of finisher. Remove paper
4-67 Page
H1-1230 (Tray2)
H1-1233 (Tray2)
H1-1330 (Tray3)
H1-1333 (Tray3)
H1-1430 (Tray4)
H1-1433 (Tray4)
H1-1530 (Tray5)
H1-1533 (Tray5)
H1-2230 (Tray2-HCF)
H1-2233 (Tray2-HCF)
H1-2330 (Tray3-HCF)
H1-2333 (Tray3-HCF)
H1-2430 (Tray4-HCF)
H1-2433 (Tray4-HCF)
Service Manual
4-37
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H2-1101
Paper jam in front of finisher. Remove paper
4-68 Page
H2-1102
4-69 Page
H2-1200
4-70 Page
H2-1300
Paper jam at exit of finisher. Remove paper
4-71 Page
H2-1302
Paper jam at exit of finisher. Remove paper
4-72 Page
H2-1710
H2-1711
Finisher Failure: #H2-1710. Check finisher

4-73 Page
H2-1720
H2-1721

4-74 Page
H2-1730
H2-1731

4-75 Page
H2-1A70
H2-1750
H2-1751
H2-1753
Finisher Failure: #H2-1A70. Check finisher

4-76 Page
H2-1752
4-77 Page
H2-1760
H2-1A80

4-78 Page
H2-1800
4-79 Page
H2-1A20
Finisher door is open. Close it
4-80 Page
H2-1A32
Too much paper in finisher stacker. Remove printed paper
4-82 Page
H2-1A50
4-83 Page
H2-1A62
Staple cartridge is low. Replace it
4-84 page
H2-1A63
Staple cartridge is empty. Replace it
4-85 Page
H2-4100
Paper jam in front of mailbox. Remove paper
4-86 page
H2-4101
Paper jam inside of mailbox. Remove paper
4-87 page
H2-4102
4-88 Page
H2-4200
Paper jam in front of bin 1. Remove paper
4-89 Page
H2-4201
Paper jam at mailbox bin 1. Remove paper
4-90 Page
H2-4202
4-91 Page
H2-4300
4-92 Page
H2-4301
4-93 Page
H2-4302
4-94 Page
H2-4400
4-95 Page
H2-4401
4-96 Page
H2-4402
4-97 Page
H2-4500
4-98 Page
H2-4501
4-99 Page
H2-4502
4-100 Page
Service Manual
4-38
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H2-4700
H2-4701
Mailbox Failure: #H2-4700. Check mailbox

4-101 Page
H2-4710
H2-4711

4-102 page
H2-4A20
Mailbox door is open. Close it
4-103 Page
H2-4A32
Too much paper in mailbox bin 1. Remove printed paper
4-104 Page
H2-4A35
4-105 Page
H2-4A38
4-106 Page
H2-4A3C
4-107 Page
M1-1110
Paper Jam in Tray 1
4-108 Page
M1-1610
Paper Jam in MP tray
4-108 Page
M1-3122
Tray1 cassette is pulled out. Insert it properly
4-109 Page
M1-4111
Input System Failure: #M1-4111.
4-109 Page
M1-5112
Paper Empty in tray1
4-110 Page
M1-5612
Paper Empty in MP
4-110 Page
M2-1110
Paper Jam in tray1
4-111 Page
M2-2110
Jam top of duplex
4-111 Page
M2-2310
Jam bottom of duplex
4-112 Page
M2-3120
Install duplex unit.
4-112 Page
M3-1110
Jam in exit area
4-113 Page
M3-2130
Output bin full. Remove printed paper
4-113 Page
S1-2111
Video System Failure: #S1-2111 Turn off then on
4-113 Page
S2-4110
Door is open. Close it
4-114 Page
S2-4610
Rear Door is open. Close it
4-115 Page
S6-3123
This IP address conflicts with that of other system
4-116 Page
S6-3128
802.1x Network Error Contact the Admin.
4-116 Page
U1-2115
Fuser Unit Failure: #U1-2115. Turn off then on
4-117 Page
U1-2117
4-120 Page
U1-2320
4-122 Page
U1-2330
4-125 Page
U1-2340
4-129 Page
U2-1111
LSU Unit Failure: #U2-1111. Turn off then on
4-132 Page
U2-1113
4-133 Page
Service Manual
4-39
Samsung Electronics
Code
A1-1110
Error message
Symptom / Cause
After working the main BLDC motor, the Ready signal has not occurred within 1 sec.
1. Harness is defective. Connector is not connected properly.
2. OPC coupler in the imaging unit has overloaded.
3. Main BLDC motor is defective.
4. Engine board is defective.
Troubleshooting method :
First, turn the machine off then on. If the error persists, refer to the following.
1. Check if the connector is connected properly. Reconnect it.
Main BLDC
connector
2. OPC coupler has overloaded.

After removing the imaging unit, rotate the OPC coupler.
If there is any damage, the OPC coupler cant rotate well.
Replace the imaging unit.
OPC coupler
Spec : 4kgf.cm
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Samsung Electronics
3. The main BLDC motor is defective.

- Unplug the connector from the motor.
- Replace the main BLDC motor with new one.
4. If the problem persists, replace the engine board.
Service Manual
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Samsung Electronics
Code
A1-1210
Error message
Symptom / Cause
After working the Fuser BLDC motor, the Ready signal has not occurred within 1 sec.
2. Heat roller in the fuser unit has overloaded.
Troubleshooting method
Fuser BLDC
connector
2. Heat roller in the fuser unit has overloaded.

- Remove the fuser unit after removing rear cover and duplex unit.
- Rotate the heat roller gear. If there is any damage, the heat roller gear cant rotate well.
(Spec : 5kgf.cm)
Replace the fuser unit.
Heat Roller Gear (Spec : 5kgf.cm)
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Samsung Electronics
3. Engine Board is defective.

- Unplug all connectors on the Engine Board.
- Remove 4 screws.
- Replace the Engine Board with new one.
Remove all the connectors.
4. Fuser BLDC Motor is defective.

- Remove the Main Drive unit. (Screw 5 EA, Lever Coupler)
- Remove the Engine Board & Engine Board bracket.
- Remove the Main Board & Main Board bracket.
- Remove the Rear Cover and duplex unit.
- Remove the fuser unit.
- Replace the fuser drive unit with new one.
Main Drive unit
Main Board
Engine board & Bracket
Service Manual
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Samsung Electronics
Code
A1-1310
Error message
Symptom / Cause
After working the Pick-up BLDC motor, the Ready signal has not occurred within 1 sec.
2. Pick up/ Regi. clutch is defective.
Check the connector
2. Pick up/ Regi clutch is defective.

- Remove the Regi. clutch then warm up the machine.
If the corresponding error has disappeared, Regi. clutch is defective. Replace the Regi. clutch.
- Remove the pick up clutch then warm up the machine.
If the corresponding error has disappeared, pick up clutch is defective. Replace the pick up clutch.
Regi clutch connector
Pick up clutch connector
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Samsung Electronics
3. Pick up BLDC motor is defective.

- Unplug all connectors on the Engine Board.
- Remove the Engine board with the bracket.
- Replace the BLDC motor with new one.

- Unplug all connectors.
- Replace the Engine board with new one after removing 4 screws.
Service Manual
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Samsung Electronics
Code
A1-3110
Error message
Actuator Motor Failure #A1-3110
Symptom / Cause
After working the Deve BLDC motor, the Ready signal has not occurred within 1 sec.
2. Mag. Roller is overloaded.
3. Deve BLDC motor is defective.
Check the connector
2. Mag roller in the imaging unit is overloaded.

- Rotate the Mag roller. If there is any damage, the Mag roller cant be rotated well.
(Spec : 4kgf.cm)
Mag roller (Spec : 4kgf.cm)
Service Manual
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Samsung Electronics
3. Deve BLDC motor is defective.

- Replace the BLDC motor with new one.
- Unplug all connectors.
- Replace the Engine board with new one after removing 4 screws.
Service Manual
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Samsung Electronics
Code
A2-1910
Error message
Actuator Fan Failure: #A2-1910. Turn off then on.
Symptom / Cause
The Main(SMPS) Fan does not work normally.
1. Fan Harness connection is bad.
2. Harness is defective or GND is short.
3. Fan is defective.
1. Check if the Fan Relay connector is connected properly.
2. Connect the Harness Housing correctly.
3. Check if the Fan harness is normal. If it is defective, replace it.
4. Enter the Tech mode and execute the Main Fan test (EDC code : 100-0260 (SMPS FAN).
To enter the Tech mode, press the button in this order.
(Menu - # - 1 - 9 -3 -4 - OK )
SMPS FAN
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Samsung Electronics
Code
A2-1920
Error message
Actuator Fan Failure: #A2-1920. Turn off then on
Symptom / Cause
The Rear Fan does not work normally.
1. Fan Harness connection is bad.
2. Harness is defective or GND is short.
3. Fan is defective.
1. Check if the Fan Relay connector is connected properly.
2. Connect the Harness Housing correctly.
3. Check if the Fan harness is normal. If it is defective, replace it.
4. Enter the Tech mode and execute the Main Fan test (EDC code : 109-0042 (Rear FAN).
To enter the Tech mode, press the button in this order.
(Menu - # - 1 - 9 -3 -4 - OK )
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Samsung Electronics
Code
A2-2410
Error message
Actuator Fan Failure: #A2-2410.
Symptom / Cause
The LSU Fan does not work.
1. Check if there is any obstacle in LSU Fan.
2. Check if the harness is connected properly.
3. Check if the joint connector is connected properly.
4. Check if the harness is defective.
5. Enter the tech mode and execute the LSU fan test.
6. If the fan is defective, replace it.
LSU FAN
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Samsung Electronics
Code
A3-2110
Error message
Symptom / Cause
ID control algorithm to control the density finds the ID Sensor value input in an abnormal state.
1. The image density of the imaging unit is abnormal.
2. ID sensor (CTD sensor) is defective.
1. In case of density defect.
Print the sample page. If the density is too low or dark, replace the imaging unit.
2. In case of ID sensor defect.
Print the sample page. If the density is normal, replace the ID sensor or the sensor cleaning part.
Code
A3-5110
Error message
Symptom / Cause
The signal level of the Toner Empty sensor is 0V.
1. Remove the Left cover. Check if the sensor connector of the WTB Pipe unit is connected properly.
2. If the harness is defective, replace it.
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Samsung Electronics
Code
C1-1110
Error message
C1-1110 Prepare new toner cartridge.
Symptom / Cause
The remaining toner in cartridge is less than 10% of its life.
(10% is default, this value can be adjusted.)
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Code
C1-1120
Error message
Symptom / Cause
The remaining toner in cartridge is less than 0% of its life.
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Code
C1-1140
Error message
Symptom / Cause
The toner cartridge is at the end of its life.
Replace the toner cartridge with new one.
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Code
C1-1311
C1-1412
C1-1413
C3-1312
C3-1315
Error message
Did not supply enough toner. Reinstall it
Shake toner cartridge and then install.
Symptom / Cause
The imaging unit does not get enough toner from the toner cartridge.
1. The toner cartridge shutter does not work normally.
2. The imaging unit shutter does not work normally.
3. The toner cartridge seal is not removed.
4. The toner cartridge is not installed properly.
5. The toner is consumed quickly due to a defective image (Background etc.)
1. Turn the machine off then on.
2. Remove the toner cartridge.
Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.
And reinstall the toner cartridge.
3. Try to print out the sample page more than 20 pages.
4. Check the toner cartridge.
- Check if the toner supply shutter between the toner cartridge and the imaging unit works normally.
- Remove the seal. Check if the auger rotates normally.
- Reinstall the toner cartridge.
5. Replace the toner cartridge. Print out the sample page.
6. Check if the toner supply motor works normally.
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Samsung Electronics
Code
C1-1330
C1-1411
Error message
Toner cartridge is not installed. Install it
Symptom / Cause
1. The toner cartridge is not installed.
2. The toner cartridge is not installed properly.
1. Install the genuine samsung toner cartridge.
2. If the toner cartridge is already installed, check the following.
a. Reinstall the toner cartridge and imaging unit.
b. Check If the CRUM contact is normal.
c. After reinstallation, turn the machine off then on.
Code
C1-1512
Error message
Toner cartridge is not compatible. Check guide
Symptom / Cause
Toner cartridge is not compatible.
1. Check information of the toner cartridge.
2. If the toner cartridge is not a genuine samsung toner cartridge, replace with new one.
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Samsung Electronics
Code
C3-1110
C3-1120
C3-1140
Error message
Prepare new imaging unit
Symptom / Cause
The remaining life of the imaging unit is less than 10% of its life.
The remaining life of the imaging unit is less than 0% of its life.
Prepare the new imaging unit.
Code
C3-1320
C3-1330
C3-1411
C3-1412
Error message
Imaging unit is not installed. Install the unit.
Did not supply enough toner. Reinstall Toner
Symptom / Cause
1. The imaging unit is not installed.
2. The imaging unit is not installed properly.
1. Install the samsung genuine imaging unit.
2. If the imaging unit is already installed, check the following.
a. Reinstall the toner cartridge and imaging unit.
b. Check If the CRUM contact is normal.
c. After reinstallation, turn the machine off then on.
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Samsung Electronics
Code
C3-1321
Error message
Symptom / Cause
The position of imaging unit is not normal position, or the imaging unit could not get the normal high voltage.
1. The imaging unit is not installed properly.
2. The contact between the machine and the imaging unit is bad.
3. The imaging unit is defective.
4. The high voltage power circuit or high voltage control circuit of machine is defective.
1. Remove the imaging unit. Check if the contact terminal is contaminated.
Reinstall the imaging unit, and turn the machine of then on.
Print 10 sample pages for test.
2. If the problem persists, replace the imaging unit.
3. If the problem persists reinstall or replace the imaging unit, replace the HVPS board or the engine board.
Code
C3-1512
C3-1514
Error message
Symptom / Cause
The imaging unit is not compatible.
1. Check information of the imaging unit.
2. If the imaging unit is not a Samsung genuine imaging unit, replace with new one.
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Samsung Electronics
Code
C6-1110
C6-1120
Error message
Symptom / Cause
The fuser unit is at the end of its life.
1. Remove the Rear cover and Duplex unit.
Replace the fuser unit after removing 4 screws.
2. Tighten 4 screws. Assemble the Rear Cover and Duplex Unit.
Code
C7-1110
C7-1120
Error message
Symptom / Cause
The waste toner container is full.
Replace the waste toner container with new one.
Code
C7-1310
Error message
Install waste toner container.
Symptom / Cause
The waste toner container is full.
Install the waste toner container.
If the waste toner container is already installed, remove and reinstall it.
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Samsung Electronics
Code
H1-1210
H1-1310
H1-1410
H1-1510
Error message
Paper Jam in Tray2
Paper Jam in Tray3
Paper Jam in Tray4
Paper Jam in Tray5
Symptom / Cause
A jammed paper has occurred in the option cassette. (SCF unit)
1. Remove the jammed paper.
If the problem persists, check the followings.
5. Check if the main board/ motor/ clutch

connector are connected properly.
2. Check if the paper is loaded in the SCF tray

properly.
6. Check if the AS-SPRING_ES is deforemd or

assembled properly.
3. Check if the roller is defective or worn out.

Forward Roller
AS-SPRING_ES
Pickup Roller
7. Check if the Press D-cut of the Gear-Lifting

is broken.
4. Check if the Empty/ Pick up/ Regi-Act

sensor is working properly.
OK
NG
Empty Sensor
Pickup Sensor
8. If the problem persists after checking No. 1~7,

replace the SCF main board.
9. If the probelm persists, replace the Drop
connector harness.
Regi-Act. Sensor
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Samsung Electronics
Code
H1-1222
H1-1322
H1-1422
H1-1522
Error message
Tray2 cassette is pulled out. Insert it properly.
Symptom / Cause
A optional cassette (SCF) is pulled out.
1. Check if the optional cassette is inserted propelry. Remove the cassette then re-install it.
2. Check if the Signal-Switch is deformed or broken.
If it is defective, replace it.
Service Manual
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Samsung Electronics
Code
H1-1230 (Tray2)
H1-1233 (Tray2)
H1-1330 (Tray3)
H1-1333 (Tray3)
H1-1430 (Tray4)
H1-1433 (Tray4)
H1-1530 (Tray5)
H1-1533 (Tray5)
H1-2230 (Tray2-HCF)
H1-2233 (Tray2-HCF)
H1-2330 (Tray3-HCF)
H1-2333 (Tray3-HCF)
H1-2430 (Tray4-HCF)
H1-2433 (Tray4-HCF)
Error message
Symptom / Cause
The communication error between the machine and option cassette has occurred.
2. Remove and reinstall the corresponding optional tray.
3. Check if the option tray harness is connected properly. Reconnect or replace the harness.
4. Replace the option tray board.
5. Replace the option tray Assy.
Service Manual
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Samsung Electronics
Code
H1-1252
H1-1352
H1-1452
H1-1552
Error message
Paper Empty in Tray2
Symptom / Cause
Paper in the optional cassette is empty.
1. Check if the paper in optional cassette is loaded. Load the paper.
2. Check if the empty actuator and empty senosr are assembled properly.
Empty Sensor
Empty Act.
3. If the empty actuator is defective, replace it.

4. If the problem persists after replacing the empty actuator, replace the empty sensor.
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Samsung Electronics
Error message
Error : #H1-1253
Error : #H1-1353
Error : #H1-1453
Error : #H1-1553
Code
H1-1253
H1-1353
H1-1453
H1-1553
Symptom / Cause
The paper in the optional cassette is not picked up.
1. Check if the Gear-Idle Lift is broken.
2. Check if the Signal-Swtich is operated properly. If it is defective, replace it.
3. Check if the Lift-Motor connector is connected properly.
4. Check if the Press D-Cut of the Gear-Lifting is deformed or broken.

OK
NG
5. If the problem persists, replace the Lift-Motor.
Service Manual
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Samsung Electronics
Code
H1-2210
H1-2310
H1-2410
Error message
Paper Jam in HCF2
Paper Jam in HCF3
Paper Jam in HCF4
Symptom / Cause
A jammed paper has occurred in the option cassette. (HCF unit)
1. Remove the jammed paper.
If the problem persists, check the followings.
5. Check if the main board/ motor/ clutch

connector are connected properly.
2. Check if the paper is loaded in the HCF tray

properly.
3. Check if the roller is defective or worn out.
Forward Roller
6. PICK-UP-SPRING is deformed or assembled

properly.
Pickup Roller
4. Check if the Empty/ Pick up/ Regi-Act

sensor is working properly.
Empty Sensor
PICK-UP-SPRING
7. If the problem persists after checking No. 1~6,

replace the HCF main board.
Pickup Sensor
8. If the probelm persists, replace the Drop

connector harness.
Regi-Act. Sensor
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Samsung Electronics
Code
H1-2222
H1-2322
H1-2422
Error message
HCF 2 cassette Out
HCF 3 cassette Out
HCF 4 cassette Out
Symptom / Cause
A optional cassette (HCF) is pulled out.
1. Check if the Cover-Front Door is closed propelry. Open and Close it.
2. Check if the connector of the PBA-SUB Cover Open is connected properly.
If it is defective, replace it.
PBA-SUB Cover Open
3. If the connection is OK, replace the PBA-SUB Cover Open.
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Samsung Electronics
Code
H1-2252
H1-2352
H1-2452
Error message
Symptom / Cause
Paper in the optional cassette (HCF) is empty.
1. Check if the paper in HCF Unit is loaded. Load the paper.
2. Check if the empty actuator and empty sensor are assembled properly.
Empty Sensor
Empty Act.
3. If the empty actuator is defective, replace it.

4. If the problem persists after replacing the empty actuator, replace the empty sensor.
Service Manual
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Samsung Electronics
Code
H1-2253
H1-2353
H1-2453
Error message
Error : #H1-2253
Error : #H1-2353
Error : #H1-2453
Symptom / Cause
The paper in the optional cassette is not picked up.
1. Check if the Gear-Coupling and Gear-Lift are broken.
Gear-Coupling
Gear-Lift
2. Check if the SPRING-ES and SPRING-CS are assembled propelry.

SPRING-ES
SPRING-CS
3. Check if the Lift-Motor connector is connected properly.

PBA-SUB Cover Open
4. Check if the Press D-Cut of the Gear-Lifting is deformed or broken.
5. If the problem persists, replace the Lift-Motor.
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Samsung Electronics
Code
H2-1100
Error message
Symptom / Cause
Finisher Entrance sensor actuator does not return after a paper covers it
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Entrance Sensor damaged or
harness damaged. Or Finisher Main Board damaged
4. Check Finisher Feeding Entrance Motor Harness
Connection and operation.
1. Check Jam Occurrence in IOT.

- If the IOT roller is grabbing the paper, its IOT
fault
2. Check the Main Board Harness Connection.
5. Check Finisher Feeding Exit Motor Harness

3. Check Finisher Entrance operation & harness
connection.
6. If the same problem happens after checking 1~5,

Replace the Finisher main board.
7. If the same problem happens after checking 5,
replace the Finisher harnesses.
Service Manual
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Samsung Electronics
Code
H2-1101
Error message
Paper jam in front of finisher. Remove paper
Symptom / Cause
Paper doesnt reach Finishers Entrance Sensor.
Paper jam in IOT. Or Finisher Diverter operation not well. Or IOT Deflector Damaged. Or Finisher Entrance Sensor
not working (Finisher Entrance Sensor Damaged, Harness connection not well, Main Board damaged)
4. Check Finishers Entrance operation & harness
connection

2. Check IOT Deflector parts operation.
5. Referring to H2-1800, Check the Finisher Diverter

operation.

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Samsung Electronics
Code
H2-1102
Error message
Symptom / Cause
Initialization started with Jammed paper covering Finisher Entrance Sensor.
Paper exists covering Finisher Entrance Sensor. Or Finisher Entrance Sensor Damaged or harness connection not
well. Or Finisher Main Board damaged
1. Check if there is a jammed paper inside Finisher.


3. Check Finisher Entrance operation & harness

connection.
Service Manual
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Samsung Electronics
Code
H2-1200
Error message
Symptom / Cause
Finisher Exit Sensor doesnt turn on after a paper entered Finisher.
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness
damaged. Or Finisher Main Board damaged

fault.

3. Check Finisher Exit Sensor operation & harness
connection.

Service Manual
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Samsung Electronics
Code
H2-1300
Error message
Symptom / Cause
Finisher Exit Sensor doesnt turn off after the sensor turned on
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness
damaged. Or Finisher Main Board damaged

fault.

3. Check Finisher Exit Sensor operation & harness
connection.

Service Manual
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Samsung Electronics
Code
H2-1302
Error message
Symptom / Cause
Initialization started with Jammed paper covering Finisher Exit Sensor.
Paper exists covering Finisher Exit Sensor. Or Finisher Exit Sensor Damaged or harness connection not well. Or
Finisher Main Board damaged
1. Check if there is a jammed paper on the feeding
path of Finisher.
3. Check Finisher Exit sensors operation & harness

connection.

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Samsung Electronics
Code
H2-1710
H2-1711
Error message
Symptom / Cause
Front Jogger is not working well.
Front Jogger Home Sensor, Front Jogger Motor Harness Connection not well or damaged, Main Board damaged.
3. Check the Finisher Front Jogger Motors Harness
2. Check the Finisher Front Jogger Home Sensors

Harness Connection.
4. Check if Front jogger part is contaminated.

Replace the Finisher harnesses.
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Samsung Electronics
Code
H2-1720
H2-1721
Error message
Symptom / Cause
Rear Jogger is not working well.
Rear Jogger Home Sensor, Rear Jogger Motor Harness Connection not well or damaged, Main Board damaged.
4. Check if Rear jogger part is contaminated.
2. Check the Finisher Rear Jogger Home Sensors

Harness Connection.

3. Check the Finisher Rear Jogger Motors Harness
Service Manual

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Samsung Electronics
Code
H2-1730
H2-1731
Error message
Symptom / Cause
Support Finger (Extension Tray) is not working well.
Support Finger Home Sensor, Support Finger Motor Harness Connection not well or damaged, Main Board
damaged
3. Check the Finisher Support Finger Motors

Harness Connection and operation.
2. Check the Finisher Support Finger Home

Sensors Harness Connection.

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Samsung Electronics
Code
H2-1A70
H2-1750
H2-1751
H2-1753
Error message
Symptom / Cause
Stapler is not working well.
Stapler Harness Connection not well. Or Cartridge set sensors damaged, Or Main Board damaged.
3. Check if staples are stuck in Stapler Head area
and damage of Stapler itself.
NOTE - Make sure that the staple strips on top of

the stack are complete and flat. Remove any partial
strips and any strips that are bent.
2. Check the Stapler harness connection.

Replace the Finisher Stapler.
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Samsung Electronics
Code
H2-1752
Error message
Symptom / Cause
Finisher compiles all the papers and moves them to stapling position and do nothing. the message Stapler Safety
Fault pops up.
Safety Switch Harness connection not well. Main Board damaged.
4. Check the Safety Units operation using Rear
Jogger. The same switch ON/OFF operation
should be followed.
2. Check the Safety Switch Harness Connection.
5. Check the Safety Units operation.

When Rear Jogger stands at the position having
the Shield and Rear Jogger met, the Safety
Switch should be ON.
3. Check the Safety Units operation. Check the

switch is clicked when the Safety Link moves.

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Samsung Electronics
Code
H2-1760
H2-1A80
Error message
Symptom / Cause
Stacker Unit is not working.
Stacker Level sensor, Stack Full sensor, Stacker Motor Harness Connection not well or damaged, Main Board
damaged.
3. Check the Stacker Motor Harness Connection
and operation.
2. Check the Stacker Level Sensors Harness

Connection and Actuators operation & its Spring
behind the wall.
4. Check the Stack Full Sensor Connection and

operation.

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Samsung Electronics
Code
H2-1800
Error message
Symptom / Cause
Diverter is not working.
Diverter Motor, Sensor Harness Connection not well or damaged. Main Board Damaged. IOTs Deflector
damaged.
4. Diverter Motor Harness Connection and
operation.
2. Check the IOTs Deflector operation.

5. Check if Diverter Unit is not contaminated.
3. Check Diverter sensor harness connection.

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Samsung Electronics
Code
H2-1A20
Error message
Finisher door is open. Close it
Symptom / Cause
Finisher Motors doesnt work.
Jam Cover Opened, Jam Cover not assembled well or Jam Cover Flag damaged, Stapler Door Opened, Stapler
Door Micro Switch not assembled well or Stapler Door Flag damaged, Harness Damaged. Main Board Damaged,
door flag damaged.
4. Check the Stapler Door Switch Harness
Connection.
1. Check the Jam Cover and Stapler Door Closed

firmly.
2. Check if Mounting Part not damaged

- Male part in Finisher
- Female part in IOT
5. Check the Stapler Door flag damaged.
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6. Check the Jam Cover Sensor Harness

connection.
7. Check the Jam Cover flag damaged

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Samsung Electronics
Code
H2-1A32
Error message
Too much paper in finisher stacker. Remove printed paper
Symptom / Cause
Finisher Full message pops when papers on the Stacker Tray are stacked fully or the full sensor detecting
mechanism is out of order
Finisher Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
1. Check the Stacker Trays Full Sensor Connection and check if Flag is damaged
- The sensor must not be covered besides the full detecting flag.
2. Check Finisher Main Board Harness Connection.
3. If the same problem happens after checking 1~2, Replace the Finisher main board.
4. If the same problem happens after checking 3, Replace the Finisher harnesses.
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Samsung Electronics
Code
H2-1A50
Error message
Symptom / Cause
Finisher doesnt work because of Communication error between finisher and IOT.
Interface Cable Connection not well or Interface Cable(Harness) damaged, Main Board damaged.
1. Check if Mounting Part not damaged
- Male part in Finisher
- Female part in IOT
3. If the same problem happens after checking 1~2, Replace the Finisher main board..
4. If the same problem happens after checking 3, Replace the Finisher harnesses
Service Manual
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Samsung Electronics
Code
H2-1A62
Error message
Staple cartridge is low. Replace it
Symptom / Cause
No more stapling job will not be performed if the near empty Stapler Cartridge will not be replaced soon.
The staples in Staple Cartridge are going to a shortage. Or Stapler harness connection now well. Or Stapler set
sensors damaged, Main Board damaged.
3. Check the Cartridge Set sensors operation.
1. Check if staples in cartridge are in some level.

- With such level like the below picture
during jobs, The sensor detects it as
Low. Only twenty more stapling jobs
can be performed normally.
4. Check the Main Board Harness connection.

replace the Finisher main board.


replace the Finisher Stapler.
2. If the Cartridge is not low after checking with

your naked eyes, Check the Stapler Harness
connection
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Code
H2-1A63
Error message
Staple cartridge is empty. Replace it
Symptom / Cause
Finisher doesnt staple.
Staple Cartridge is not inserted Or Staples are in short supply. Or Stapler Harness connection not well. Or Cartridge
set sensor damaged, Or Main Board damaged.
1. Check if Cartridge exists.
4. Check the Stapler harness connection.
2. Check if Cartridge is inserted firmly.
5. Check the Cartridge Set sensors operation.
3. Check if staples in cartridge are in some level.

- With such level like the below picture or
lower during POPO(Power off power on),
The sensor detects it empty.

replace the Finisher main board.

replace the Finisher Stapler.
Service Manual
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Code
H2-4100
Error message
Paper jam in front of mailbox. Remove paper
Symptom / Cause
Paper doesnt reach Mailboxs Entrance Sensor.
Paper jam in IOT. Or Mailbox Lower Diverter operation not well. Or IOT Deflector Damaged. Or Mailbox Entrance
Sensor not working (Mailbox Entrance Sensor Damaged, Harness connection not well, MainBoard damaged)
4. Check Mailbox Entrance operation & harness
connection.

2. Check IOT Deflector parts operation.
5. Refer to the Lower Diverter fault.

3. Check Mailbox Main Board Harness connection.
Replace the mailbox main board.
Replace the mailbox harnesses.
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Code
H2-4101
Error message
Symptom / Cause
Mailbox Entrance sensor actuator does not return after a paper covers it.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Sensor damaged or
harness damaged. Or Mailbox Main Board damaged.
4. Check Mailbox Feeding Motor Harness
connection and operation.

fault.

replace the mailbox main board.
replace the mailbox harnesses.

connection.
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Code
H2-4102
Error message
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Entrance Sensor.
Paper exists covering Mailbox Entrance Sensor. Or Mailbox Entrance Sensor Damaged or harness connection not
well. Or Mailbox Main Board damaged.
1. Check if there is a jammed paper inside Mailbox.



connection.
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Samsung Electronics
Code
H2-4200
Error message
Symptom / Cause
Mailbox Bin 1 Exit Sensor doesnt turn on after a paper entered Mailbox.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
fault.

5. Referring to Upper Diverter Fault, check the

Upper Diverters operation.
6. Referring to Lower Diverter Fault, check the
Lower Diverters operation
3. Check Mailbox Exit-related Sensors operation &
harness connection.

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Samsung Electronics
Code
H2-4201
Error message
Symptom / Cause
Mailbox Bin 1 Exit Sensor doesnt turn off after the sensor turned on.

fault.

harness connection.

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Samsung Electronics
Code
H2-4202
Error message
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Bin1 Exit Sensor.
Paper exists covering Mailbox Exit Sensor. Or Mailbox Exit Sensor Damaged or harness connection not well. Or
Mailbox Main Board damaged.
3. Check Mailbox Bin1 Exit-related sensors
operation & harness connection.

path of Mailbox.

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Code
H2-4300
Error message
Symptom / Cause
fault.


harness connection.

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Samsung Electronics
Code
H2-4301
Error message
Symptom / Cause
fault.


6. Referring to 12-945, 12-955 Check the Lower
Diverters operation
harness connection.

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Samsung Electronics
Code
H2-4302
Error message
Symptom / Cause
path of Mailbox.


Service Manual
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Samsung Electronics
Code
H2-4400
Error message
Symptom / Cause
fault.


harness connection.

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4-95
Samsung Electronics
Code
H2-4401
Error message
Symptom / Cause

fault.

harness connection.

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Samsung Electronics
Code
H2-4402
Error message
Symptom / Cause

path of Mailbox.

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Samsung Electronics
Code
H2-4500
Error message
Symptom / Cause

- If the IOT roller is grabbing the paper, it is IOT
fault.

harness connection.

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Samsung Electronics
Code
H2-4501
Error message
Symptom / Cause

fault.

harness connection.

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Samsung Electronics
Code
H2-4502
Error message
Symptom / Cause
path of Mailbox.


Service Manual

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Samsung Electronics
Code
H2-4700
H2-4701
Error message
Mailbox Failure: #H2-4700. Check mailbox.
Symptom / Cause
Two Upper Gates seen when opening Rear Door is not operating well.
Upper Diverter Motor or Upper Diverter Sensor not assembled well or damaged. Harness Damaged. Main Board
damaged.
4. Check Upper Diverter operation.
1. Check Upper Diverter Motor Harness connection.
2. Check Upper Diverter Sensor Harness

connection.
5. Check Mailbox Gate operation.

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Samsung Electronics
Code
H2-4710
H2-4711
Error message
Symptom / Cause
The Lowest Gate seen when opening Rear Door is not operating well.
Lower Diverter Motor or Lower Diverter Sensor not assembled well or damaged. Harness Damaged. Main Board
damaged.
1. Check Lower Diverter Motor Harness connection.
4. Check Lower Diverter operation.
2. Check Lower Diverter Sensor Harness

connection.
5. Check Mailbox Gate operation.

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Samsung Electronics
Code
H2-4A20
Error message
Mailbox door is open. Close it
Symptom / Cause
Mailbox Motors doesnt work.
Rear Door Opened, Micro Switch not assembled well or damaged, Harness Damaged. Main Board Damaged, door
flag damaged.
1. Check the Rear Door Closed firmly.
3. Check the Rear Door Switch Harness connection.
4. Check the Mailbox cover flag damaged.

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Samsung Electronics
Code
H2-4A32
Error message
Symptom / Cause
Mailbox bin 1 Full message pops when papers on that bin are stacked fully or the full sensor detecting mechanism
is out of order.
Mailbox Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
1. Check the Bins Full Sensor Connection and Actuators operation.
2. Check Main Board Harness connection.
3 . If the same problem happens after checking 1~2, replace the mailbox main board.
4. If the same problem happens after checking 3, replace the mailbox harnesses.
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Samsung Electronics
Code
H2-4A35
Error message
Symptom / Cause
is out of order.
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Samsung Electronics
Code
H2-4A38
Error message
Symptom / Cause
is out of order.
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Samsung Electronics
Code
H2-4A3C
Error message
Symptom / Cause
is out of order.
1. Check the Bins Full Sensor Connection and Actuators operation..
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Samsung Electronics
Code
M1-1110
Error message
Paper Jam in Tray 1
Symptom / Cause
The jammed paper has occurred in the tray1.
1. Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.
Code
M1-1610
Error message
Paper Jam in MP tray
Symptom / Cause
The jammed paper has occurred in the MP tray.
1. MP Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the MP pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.
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Samsung Electronics
Code
M1-3122
Error message
Tray1 cassette is pulled out. Insert it properly
Symptom / Cause
Tray1 is not installed properly.
1. Tray1 is not installed.
2. Paper Size Sensor is defective.
3. Harness connection error.
1. Install the tray1.
2. Check if the paper size sensor is working properly.
3. Check if the harness is connected to the connector properly.
Code
M1-4111
Error message
Input System Failure: #M1-4111. Call for service
Symptom / Cause
The paper has jammed in the path or cant be fed.
1. Pick up error
2. Multi-feed error
3. Skewed or Wrinkled page
1. Check if the pick up/ forward/ retard roller is contaminated or worn out. Replace the defective
roller.
2. Check if each sensor is working properly.
3. Check if there is any jammed paper in the path. Remove it.
4. When loading the paper, adjust the paper guide.
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Samsung Electronics
Code
M1-5112
Error message
Paper Empty in tray1
Symptom / Cause
Paper is empty in Tray1. The status LED is red.
1. There is no paper in the tray1.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
1. Load the paper in the tray1.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
Code
M1-5612
Error message
Paper Empty in MP
Symptom / Cause
Paper is empty in Tray1. The status LED is red.
1. There is no paper in the MP tray.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
1. Load the paper in the MP tray.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
Service Manual
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Samsung Electronics
Code
M2-1110
Error message
Paper Jam in tray1
Symptom / Cause
The paper has jammed at the feed sensor.
1. Feed sensor detection error.
2. The Regi. Roller is contaminated or worn out.
3. There is any obstacles in the path.
1. Check the level value of the feed sensor. Check the harness connection.
2. Check if the Regi. Roller is contaminated or worn out.
3. If there is any obstacles or contamination in the path, clean or remove it.
Code
M2-2110
Error message
Jam top of duplex
Symptom / Cause
The paper did not enter the duplex path and has jammed.
1. The duplex unit is not installed.
2. There is any obstacles in the paper path.
3. The duplex motor is defective.
4. Paper size lever position error.
1. Check if the duplex unit is installed properly.
3. Check if the duplex motor is operated properly. If the duplex motor is defective, replace it.
4. If the paper size lever is placed on wrong position, adjust it.
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Samsung Electronics
Code
M2-2310
Error message
Jam bottom of duplex
Symptom / Cause
The paper has jammed in the duplex path.
2. The duplex motor is defective.
3. The duplex sensor is defective.
2. Check if the duplex motor is operated properly. If the duplex motor is defective, replace it.
3. Check if the duplex sensor is operated proerly. If the duplex sensor is defective, replace it.
Code
M2-3120
Error message
Install duplex unit.
Symptom / Cause
The duplex unit is not installed properly.
1. The photo sensor for duplex unit is defective.
3. Duplex unit installation error.
1. Check if the photo sensor for duplex unit is operated properly.
2. Check if the harness is connected to the connector properly. Reconnect it.
3. Reinstall the duplex unit.
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Samsung Electronics
Code
M3-1110
Error message
Jam in exit area
Symptom / Cause
The paper has jammed in the exit path.
2. The exit motor is defective.
2. Check if the exit motor is operated properly. If the exit motor is defective, replace it.
Code
M3-2130
Error message
Output bin full. Remove printed paper
Symptom / Cause
The paper is full on the output bin.
- The outbin full sensor is defective.
1. Remove the paper on the output bin.
2. Check if the sensor connector is connected properly.
Code
S1-2111
Error message
Video System Failure: #S1-2111 Turn off then on
Symptom / Cause
The memory module is defective.
1. Check if the momory module in the main board is installed. Remove and reinstall it.
2. If the problem persists, replace the main board.
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Samsung Electronics
Code
S2-4110
Error message
Door is open. Close it
Symptom / Cause
The top cover is closed but error message is not disappeared.
2. Micro Switch defect.
1. Check if the harness (Picture(1)-) is normal.
2. Check if the harness is the connected to the Relay connector (Picture(1)-) properly.
3. Check if the connector CN9 (Picture(1)-) on the engine board is connected properly.
4. Open the cover of the OPE panel. Check if the UI message is changed when pushing the micro
switch (Picture(2)-).
5. If the micro switch is defective, replace it.
4
1
3
4
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Samsung Electronics
Code
S2-4610
Error message
Rear Door is open. Close it
Symptom / Cause
The rear cover is closed but error message is not disappeared.
1. The rear cover is closed perfectly.
2. Relay connector pin is defective.
1. Check if the rear cover is closed perfectly.
2. Check the Relay connector Pin . If it is defective, replace it.
3. Check the Relay connector. If it is defective, replace it.
4. Remove the left cover. Check the harness between the Joint board and Relay connector.
5. Check if the harness is connected to the connector properly.
3
4
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Samsung Electronics
Code
S6-3123
Error message
This IP address conflicts with that of other system
Symptom / Cause
IP address conflicts with that of other system.
Change the machines IP address.
Code
S6-3128
Error message
802.1x Network Error Contact the Admin.
Symptom / Cause
Can not get the authentication from server after setting up to 802.1x on SWS. Can not access to network.
Check if the Authentication method is selected properly.
Check if the User Name/Password is entered properly.
Service Manual
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Samsung Electronics
Code
U1-2115
Error message
Symptom / Cause
The photo sensor is defective or some part is not assembled properly.
1. Remove the Rear Cover and Duplex Unit. Remove the fuser unit after removing 4 screws.
2. Remove the GUIDE-EXIT LOWER.

To remove it, first, push and release the green lever to the direction of arrow.
Then, lift and pull it.
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Samsung Electronics
3. To remove the COVER-DUPELX,

a. Remove 1 screw. Lift up the COVER-DUPLEX PATH to the direction of arrow slightly.
b. Release the both hooks with the tweezers or (-) driver.
4. Remove the COVER-LEFT after removing 2 screws.

Remove the COVER-RIGHT after removing 2 screws.
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Samsung Electronics
5. Check if the photo sensor connector from the COVER-RIGHT is connected properly.
6. Check if the left/right CAM and the ENCORDER are assembled properly.
7. If there is no problem for above steps, reassemble the fuser unit and turn the machine on.
8. If the error persists, download the firmware again.
9. If the problem persists, replace the fuser unit with new one.
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Samsung Electronics
Code
U1-2117
Error message
Symptom / Cause
The photo sensor is defective or some part is not assembled properly.
1. Remove the Rear Cover and Duplex Unit. Remove the fuser unit after removing 4 screws.
2. Remove the GUIDE-EXIT LOWER.

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Samsung Electronics
3. To remove the COVER-DUPELX,

a. Remove 1 screw. Lift up the COVER-DUPLEX PATH to the direction of arrow slightly.
4. Check if the fuser is assembled and fuser connector is connected properly.
5. If there is no problem for above steps, reassemble the fuser unit and turn the machine on.
6. If the error persists, execute the Memory Clear. (Note: Perform a backup first if necessary.)
7. If the problem persists, replace the fuser unit with new one.
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Samsung Electronics
Code
U1-2320
Error message
Symptom / Cause
The fuser unit is not installed or AC is not supplied to the Heat Lamp.
Thermistor is defective.
1. Check if the fuser unit is installed properly. Turn the machine off then on.
2. Remove the fuser unit. Remove the COVER-UPPER. And measure the thermostat continuity.
Check if the thermostat is opened.
3. Measure the LAMP-HALOGEN resistance value from the center and both sides.
Check if it has the continuity.
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Samsung Electronics
4. Check if 2 thermistor connectors are connected properly.
5. Remove the thermistor. Check if the thermistor has curled as shown below. If there is any contamination on
the film, clean it.
Caution - Be careful not to be scratched or curled the film.
Abnormal
Normal
6. Check if the thermistor connector on the engine board is connected properly.
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Samsung Electronics
7. Check if the FDB connector is connected properly.
8. Check if the voltage in user environment is in this range (80V ~ 140V, 160V ~ 260V).
9. Replace the FDB. If the problem persists, replace the engine board.
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Samsung Electronics
Code
U1-2330
Error message
Symptom / Cause
Low Heat error has occurred.
The fuser unit can not reach the target temperature within normal time.
3. Check if the fuser unit is overheated.

a. Remove the GUIDE-EXIT LOWER.
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Samsung Electronics
b. Rotate the gear to direction of arrow and check the surface of the Hear roller and Pressure
roller. If there is any overheated traces, replace the fuser unit.
c. Remove the COVER-UPPER. Check if the thermistor harness is connected properly and the
thermistor is defective.
the film, clean it.
Abnormal
Service Manual
Normal
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Samsung Electronics
5. Check if the center/side lamp is assembled properly.

a. To remove the COVER-DUPELX,
Remove 1 screw. Lift up the COVER-DUPLEX PATH to the direction of arrow slightly.
c. Check if the lamp harness and harness are connected properly. (white-white , color-color)
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Samsung Electronics
* Reassemble the fuser unit. Turn the machine off then on. If the problem persists, go to the next step.
6. Check if the thermistor connector on the engine board is connected properly.
7. Check if the FDB connector is connected properly.
8. If there is no problem, upgrade the latest firmware.
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Samsung Electronics
Code
U1-2340
Error message
Symptom / Cause
The overheat error has occurred.
3. Check if the fuser unit is overheated.

a. Remove the GUIDE-EXIT LOWER.
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Samsung Electronics
b. Rotate the gear to direction of arrow and check the surface of the Hear roller and Pressure
roller. If there is any overheated traces, replace the fuser unit.
c. Remove the COVER-UPPER. Check if the thermistor harness is connected properly and the
thermistor is defective.
the film, clean it.
Abnormal
Service Manual
Normal
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Samsung Electronics
6. Measure the thermostat resistance. Check if the thermostat is opened.

Although the thermostat is opened, check the following steps. And then replace the fuser unit.
7. Remove the FDB cover. Check if the FDB Triac is short.

Check the resistance among 3 legs of both transistors. If it is short, replace the FDB.
8. If there is no problem for above steps, repalce the FDB, engine board step by step. If the fuser unit is
defective, replace it.
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Samsung Electronics
Code
U2-1111
Error message
Symptom / Cause
LSU motor does not work normally.
2. LSU is defective.
3. Main board is defective.
Check the followings.
1. Execute the LSU motor test in EDC mode. Check LSU motor operation sound.
2. If there is no sound, remove the right cover. Check if the C9 or C10 connector is connected
properly (Picture-).
3. It it is OK, remove the top cover. Check if the LSU connector is connected properly.
(Picture-).
4. Check if the LSU harness is defective. (Picture-)
5. Reconnect the LSU harness and then execute the LSU motor test again.
6. Replace the LSU.
7. If the problem persists, replace the main board.
1
3
3
2
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Samsung Electronics
Code
U2-1113
Error message
Symptom / Cause
LSU LD(Laser Beam Detect) signal is abnormal.
2. LSU is defective.
3. Main board is defective.
1. Check if the C9 or C10 connector on the main board is connected properly.
2. Check if the LSU harness is defective.
3. Check if the LSU connector is connected properly. Reconnect it.
5. If the problem persists, replace the LSU.
6. If the problem persists after replacing the LSU, remove the main board.
7. If the problem persists after replacing the main board, remove the engine board.
8. If you have the DVM, measure the voltage level for LD optical power control before step 5.
If it is normal, the value is between 0.6V~2.0V.
If the value is less than 0.5V, check the FFC cable between engine and main board.
Replace the FFC cable.
3
2
4
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Samsung Electronics
4.2.3 Image Quality problem

1) Vertical Black Line and Band
Description : 1. Straight thin black vertical line occurs in the printing.
2. Dark black vertical band occur in the printing.
1. Damaged develop
roller in the Imaging Unit.
Deformed Doctor-blade or cleaning-blade.
2. Scratched surface of
the charge roller in the
imaging unit.
3. Partly depression or
deformation on the surface of
the transfer roller.
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If causes 1 and 2 occur in the

imaging unit, replace the imaging
unit and try to print out.
Replace the transfer roller if

occurred as No. 3.
Samsung Electronics
2) Vertical White Line

Description : White vertical voids in the image.
1. Foreign matter stuck onto the

window of internal lenses
of LSU mirror.
2. Foreign matter or
toner particles between the imaging
unit roller and blade. (In case the life of the
imaging unit has been expired, white
lines or light image occur in
front of the image.)
3. It may occur when Burr and

foreign substances are on the window
of the imaging unit frame.
No 3. : Remove the foreign matter

and burr of the exposure window.
(toner cartridge)
4. If the fuser is defective,

voids occur periodically at the
top of a black image.
No. 4. : Open the front cover and

check ribs that corresponds to the
position of the voids. Remove if
found.
5. It may occur when foreign

substances are on the OPC Drum.
Service Manual
Foreign matter stuck onto the

window : Clean the LSU window
with recommended cleaner(IPA)
Clean the window with a clean
cotton swab.
4-135
If the problems are not solved,

replace the imaging unit.
Samsung Electronics
3) Horizontal Black Band

Description : Dark or blurry horizontal stripes occur in the printing periodically.
(They may not occur periodically.)
1. Bad contacts of the voltage

terminals to imaging unit.
Clean each voltage terminal of the

Charge, Supply, Imaging unit and
Transfer roller.(remove the toner
particles and paper particles)
2. The rollers of
imaging unit may be stained.
OPC Drum = 94.4mm
REGI Roller = 59.1 mm
Feed Roller = 47.1 mm
Forward Roller = 72.3 mm
Pickup Roller = 72.3 mm
Retard Roller = 72.3 mm
MP Pick-up = 47.1 mm
Heat Roller = 55.0 mm
Duplex Roller = 35.5 mm
Cleaning Roller = 40.8 mm
Transfer Roller = 57.8 mm
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1. Clean the right Gear that has

relatively small gap of the teeth
in the OPC.
2. If the malfunction persists,
Samsung Electronics
4) Black/White Spot
Description : 1. Dark or blurry spots occur periodically in the printing
2. White spots occur periodically in the printing
1. If dark or blurry
black spots occur periodically,
the rollers in the Imaging unit may be contaminated with foreign matte or paper particles.
(Charge roller : 50.0mm interval
OPC drum : 94.4mm interval)
Print several OPC cleaning Mode

Prints and then run the Self-test
2 or 3 times.
2. If faded areas or voids

occur in a black image at intervals
of 94.4mm, or black spots occur elsewhere,
the OPC drum surface is
damaged.
In case of 94.4mm interval

unremovable in 1, cleanly remove
foreign substances stuck on the OPC
location equivalent to black spots and
white spots with a dry duster.
3. If a black image is
partially broken, the transfer voltage is
abnormal or the transfer roller's
life has expired.
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1. The transfer roller guarantees

100K sheets printing. If the
roller's life is expired, replace it.
2. In case of 50.0mm interval
unremovable in 1, take measures
as to replace the develop-er
cartridge and try to print out.
5. Clean the inside of the set against
the paper particles and foreign
matter in order not to cause the
trouble.
Samsung Electronics
5) Light Image
Description : The printed image is light, with no ghost.
1. Imaging unit roller is stained when

the toner of toner cartridge is almost
consumed.
2. Ambient temperature is below than 10.
3. Bad contact caused

by the toner stains between the high
voltage terminal in the HVPS and
the one in the set.
4. Abnormal output from the HVPS.
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Check if the Toner Save mode is off.
Replace the imaging unit and try

to print out.
Wait 30 minutes after printer is

powered on before you start printing.
1. Clean up the contaminated area

by the toner.
2. Replace the HVPS if the
problems are not solved by the
above four directions.
Samsung Electronics
6) Dark Image or a Black Page

Description : The printed image is dark.
1. Check if the high voltage

terminal is contaminated.
Service Manual
1. Remove the imaging unit.

2. Clean the high voltage terminal.
3. Print the test page.
Check it again.
2. The charging roller is defective.
3. The HVPS output

for charging, developing is bad.
Replace the HVPS board.
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Samsung Electronics
7) Uneven Density
Description : Print Density is uneven between left and right.
1. The pressure force

on the left and right springs of the
transfer roller is not even, the springs are
damaged, the transfer roller is improperly
installed, or the transfer roller
bushing or holder is
damaged.
2. The toner level is not

even on the imaging unit roller due to
the bad blade.
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Replace both the left and right

Spring Holder.
Occur in the imaging unit,

replace the Developer and try to
print out.
Samsung Electronics
8) Background
Description : Light dark background appears in whole area of the printing.
1. Does character exist less than

2% per a page, and hasnt it been
used long time?
2. Does recycle paper be used?
The A/S is not guaranteed if using

recycle paper.
3. Has the life span of the

imaging unit ended?
Replace the imaging unit when

the life span of it has been ended.
4. Is the movement(Up and Down)

of the transfer roller smooth?
Clean the bushing part of the

transfer roller.
If the problem is still not solved,

5. Is the HVPS normal?
Service Manual
The toner cartridge is basically

designed to print 2,000 sheets
with 5% image.
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Samsung Electronics
9) Ghost
Description : Ghost occurs at 94.4 mm intervals of the OPC drum in the whole printing.
94.4mm
1. Bad contacts
caused by contamination from
toner particles between high voltage
terminal in the main body and the
electrode of the
imaging unit.
2. Bad contacts
caused by contamination
from toner particles between high
voltage terminal in the main body and the
one in the HVPS board.
3. The life of imaging unit is expired.
4. Transfer roller lifetime

(100K sheets) has expired.
5. Abnormal low temperature

(below 10).
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Clean the terminals when

contaminated by toner particles.
Occur in the imaging unit,

replace the imaging unit and try to
print out.
Replace the engine board if not

solved by the above directions 1-2.
If not solved by the direction 3,

check the transfer roller lifetime
and replace it.
Wait about 1 hour after power on

before using printer.
Samsung Electronics
10) Stains on the Face of Page

Description : The background on the face of the printed page is stained.
1. Toner leakage due to

improperly sealed developer
.
2. If the transfer roller is

contaminated, stains on the face of
page will occur.
3. There is the developer

leakage in the imaging unit.
Service Manual
4-143
Replace the toner cartridge
If the transfer roller is contaminated,

print the 2~3 blank pages.
1. Clean the transfer roller and

paper path.
2. Print out the sample page after
replacing the imaging unit.
Check the printed page.
Samsung Electronics
11) Stains on Back of Page

Description : The back of the page is stained at 47 mm intervals.
1. Transfer roller is contaminated.
2. Pressure roller is contaminated.
Service Manual
4-144
Replace the transfer roller.
Disassemble the fuser and clean

the H/R(Heat Roller) and P/R
(Pressure roller). And check the
area between H/R and Thermistor.
If contaminated, clean the area not
to be deformed.
Samsung Electronics
12) Blank Page Print out

Description : Blank page is printed.
No image?
A on
next page
NO
YES
Self test
pattern prints?
NO
Self testing
is possible ?
Retest after replacing the

connector or controller board
YES
YES
Check connection to
computer or replace
controller
NO
Take out the cartridge

and prepare the tester
for electronic connection
Is the OPC
terminal of machine
is well-connected
to Frame?
NO
Repair or replace the GND

terminal
YES
Does the
video data line to
LSU transit to High/Low
when printing?
NO
Check the path between

Main board
and HVPS. Repair or replace
the defective component
or board
YES
The mirror in LSU might be

misplaced so the light path to the
OPC deviates ->Repair or replace
LSU or remove any defective
matters in the machine
Service Manual
4-145
Samsung Electronics
13) Patial Image Void
1. The printer is not

installed on flat ground.
Install the printer on flat ground.

Print 10 sample pages for test.
1. Shake the imaging unit 2~3

times from right to left. Reinstall
the imaging unit. Print 10 sample
pages for test.
2. If the problem persists, replace
the imaging unit.
2. The developer circulation

in the imaging unit is bad.
3. The contact between

imaging unit and transfer
roller is bad.
Service Manual
Check if the imaging unit and

transfer roller are installed properly.
4-146
Samsung Electronics
14) Paper Edge Contamination
No
1. Imaging unit is worn out.
Replace the imaging unit and

clean the paper path.
Yes
2. The bottom of imaging unit and

transfer section are contaminated.
No
Clean the paper path and

transfer section. Print out the
10 test pages.
Yes
3. There is some toner leakage.
No
1. Clean the paper path and

transfer section. Print out the
10 test pages.
2. If the problem persist after
cleaning, replace the imaging
unit.
Yes
NOTE
If there is a Dog-ear from the right edge when printing a duplex page using Letter, Legal, Folio, check that the
width guide is located to LTR/LGL. If or not, adjust it.
Service Manual
4-147
Samsung Electronics
4.2.4 Other errors

1) Multi-Feeding
Description : Multiple sheets of paper are fed at once.
1. Solenoid malfunction
(the solenoid does not work properly)
Replace the solenoid if necessary.
2. Pick up/Retard/Forward
roller are contaminated with
foreign matter.
Service Manual
Clean the contaminated roller with

soft cloth with Isopropyl Alcohol.
4-148
Samsung Electronics
2) No Power
Description : When system power is turned on, all lamps on the operator panel do not come on.
Replace the power supply cord or

SMPS.
1. Check if the power input and

SMPS output are normal.
1. Reconnect the OPE harness.

2. Replace the OPE harness or
OPE board.
2. Check if the OPE connector is

connected properly. OPE harness or
OPE board is defective.
Service Manual
4-149
Samsung Electronics
4.2.5 Network problems and solutions

Before Troubleshooting, check below check point.
Check Point
LAN cable check
Network LED check
Print Network test page
Printer SET status check
Action
A. Connected or Not connected
B. Wrong cable (defected cable, crossover cable)
C. Connection connector (Link partner check)
A. Link LED check (Link LED On when connected)
B. Activity LED check (No packet Regularly blinking, packet random blinking
depend on Printer Model)
A. Printed correctly. If not, NIC is in lock up state or NIC can not communicate
with printer
B. Network address value check : IP address, Subnet Mask, Gateway, MAC
address
C. NIC F/W version (Correct or not)
1) V1.0x.xx : NPC3
2)V2.0x.xx : NPC3H
3)V3.0x.xx : PHY Board
4)V4.0x.xx : On Board
D. Protocol Enable / Disable
E. WLAN module / Status check if WLAN available.
A. Toner Empty, Paper Empty and so on : Hard Stop cases (Job can be
finished completely)
Network Printer Configuration check

1. Address Conflict check
A. IP address Conflict : Same IP address in a network
Unplug network cable and PING test
B. MAC address Conflict : Same MAC address in a physical network
Default MAC address or same MAC address (PING and ARP a)
2. IP get method check (Panel or SWS)
A.DHCP/BOOTP : IP can be changed after rebooting
B. Auto IP address : Xerox Model default on
3. Protocol Enable / Disable, Port Number (In SWS)
4. IP filtering On/Off
5. SNMP community name check (When SNMP no response)
Service Manual
4-150
Samsung Electronics
Host PC Configuration check

1. Address Conflict check
A. IP address Conflict : Same IP address in a network
Unplug network cable and PING test at other PC
2. Protocol Enable / Disable, Port Number in printer driver
Factory Default
1. Network Value changed to default value
A. Some of Network value will not be changed immediately.
B. Factory default operation will be done after Power Off / Power On
Service Manual
4-151
Samsung Electronics
5. System Diagram
5. System Diagram
5.1 Block Diagram
OPE
board
HDD
160G
NOR FLASH
32M
DDR 2 DIMM
HCF
SCF
Mailbox
Stacker
DDR 2 128 MB x 2
Serial
FLASH
BIU
HOST
Front
HOST
Rear
DDR 2
SATA
TWSI
MSOK
RTC
RTC
32.768KHz
CPU CORE
2514
HUB
CPU
88F6290 -700
SPGPV 4
SPI
GbE
Controller
USB
Device
Wireless
Host
Slave
SOK
URAT
88E1118
Giga
RJ45
25MHz
USB
CY25811
ISP1761
MCLK
USB
CORE_CLK
DEV_HUB_CLK
USB_HUB_CLK
MOTOR
FAN
LPEC 3
FUSER
VCLK
MOTOR
VCLK
25MHz
SENSOR
DUPLEX
ATMEGA 88
Service Manual
USB_DEV_CLK
LPEC 1
System CLK
Engine &
Joint Board
ICS445
ICS445
12MHz
25MHz
5-1
Samsung Electronics
5. System Diagram
5.2 Connection Diagram
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Samsung Electronics
Reference Information
6. Reference Information
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space
required when installing the printer. A definition of test pages and Wireless Network information definition is
also included.
6.1 Tool for Troubleshooting

The following tools are recommended safe and easy troubleshooting as described in this service manual.
DVM (Digital Volt Meter)

Standard : Indicates more than 3 digits.
Cleaning Equipments
Standard : An IPA (Isopropyl Alcohol) dry wipe tissue
or a gentle neutral detergent and lint-free
cloth.
Driver
Standard : - type, + type (M3 long, M3 short, M2
long, M2 short).
Vacuum Cleaner
Spring Hook
Standard : For general use
Tweezers
Standard : For general home use, small type.
Software (Driver) installation CD ROM

Cotton Swab
Standard : For general home use, for medical
service.
Service Manual
6-1
Samsung Electronics
6.2 Acronyms and Abbreviations

The table below explains abbreviations used in this service manual.
The contents of this service manual are declared with abbreviations in many parts. Please refer to the
table.
6.2.1 Acronyms
ABS
Automatic Background Suppression(a
FDI
Foreign Device Interface
kind of copy feature)
FIA
Foreign Interface Attachment
APF
Automatic Paper Feeder(Tray)
FRU
Field Replaceable Unit
BOOTP
BOOTSTRAP PROTOCOL
FPOT
First Print Out Time
CCD
Charged Coupled Device
GW
GateWay
CIS
Contact Image Sensor
HH
High Temperature, High Humidity
CPM
Copies Per Minute
CP
Control Panel(= OPE)
CQ
Copy Quality
CRU
Customer Replaceable Unit
IDC
International Data Corp.
CRUM
CRU Memory
IMAP
Internet Message Access Protocol
CW
Center Ware
IPP
Internet Printing Protocols
CWDP
Center Ware Device Discovery
IPM
Images Per Minutes
Software(Samsung equivalent of
IPX
Internetwork Packet Exchange
Samsungs SyncThru)
IQ
Image Quality
CWIS
Center Ware Internet Services
ITU
International Telecommunication Union
DADF
Duplex Auto Document Feeder
JBIG
Joint Binary Image Group
(Testing Chamber conditions)

HPVC
Halftone Printing Video Controller in the

SPGPm (Graphic Processor for Copy)
(= DADH)
(a kind of image data coding method)
DC
Direct Connect
JPEG
Joint Photographic Expert Group
DDNS
Dynamic Domain Name System
DHCP
Dynamic Host Configuration Protocol
LCD
Liquid Crystal Display
DLC
Data Link Control
LEF
Long Edge Feeding
DNS
Domain Name System
LL
Low Temperature, Low Humidity
ECM
Error Correction Mode
ECP
Enhanced Capability Port
e-Coil
Extended Coil technology for

LPR/LPD
Line Printer Daemon Protocols

(LPR is a TCP-based protocol)
Rapid(Fast) Fusing.
LSU
Laser Scanning Unit
Samsung Environment, Health,
LUI
Local User Interface
& Safty
MCBF
Mean Copy Between Failure
ESMTP
Extended Simple Mail Transfer Protocol
MDSP
Multiple Document Single Printout
EP
Electro Photography
MFP
Multi-Functional Product
EPC
Electric Pre-Collation
MH
Modified Huffman
FCOT
First Copy Out Time
EH&S
Service Manual
6-2
Samsung Electronics
MIB
Management Information Base
RT-OS
Real Time Operating System
MIME
Multipurpose Internet Mail Extensions
RX
Receive
MR
Modified Read
S2E
Scan-To-Email
SAD
Solid Area Density
Modified and Modified Read
SC
Service Call
SCF
Second Cassette Feeder
MN std
Multi-National Standard
SDSP
Single Document Single Printout
MSOK
Master SOK(System Operation Key)
SDMP
Single Document Multiple Printout
MSO
Mixed Size Original
SDR
Shut Down Rate
MP
Multi Purpose
SEF
Short Edge Feeding
MPBF
Mean Print Between Failure
SIR
Sacrified(or Standard) Image Reference
MSI
Multi Sheet Input
SOK
System Operation Key
MTBF
Mean Time Between Failure
sRGB
Standard RGB
MTTR
Mean Time To Repair
NCP
Network Control Protocol
SNMP
Simple Network Management Protocol
NIC
Network Interface Card
TCP/IP
Transmission Control Protocol/Internet
NOS
Network Operating System
NN
Normal Temperature, Normal Humidity
TBC(or tbc) To Be Confirmed
TBD(or tbd) To Be Determined
NSDR
Non-Shut Down Rate(=USDR)
TIFF
NW
Network
OD
Optical Density
TRIM
Technical Retrofit Interim Maintenance
OHD
On Hook Dial
TTM
Time to Market
OSOK
Optional SOK(System Operation Key)
TX
Transmit
OP
Operational Procedure
UI
User Interface
PCL
Printer Control Language
UMC
Unit Manufacturing Cost
PDF
(Adobe) Portable Document Format
UMR
Unscheduled Maintenance Ratio
PPM
Pages Per Minutes
UPnP
Universal Plug and Play
PQ
Print Quality
USB
Universal Serial Bus
PS/3
PostScript Level-3
USDR
Un-Shut Down Rate(=NSDR)
PVC
Printing Video Controller in the
XCMI
Samsungs Management Information
MMR
(Color Coordinate System)
Protocol
(Adobe & Aldus) Tagged Image File

Format
SPGPm(Graphic Processor for Printer)
Base
QCD
Quality, Cost, and Delivery
WA
Warranty Action
RCP
Remote Control Panel
WxDxH
Width x Depth x Height
Service Manual
6-3
Samsung Electronics
6.2.2 Service Parts

ACRONYM
EXPLANATION
ELA HOU-SCANNER ASSY
ELA=Electrical Assembly, HOU =Housing
MEA UNIT-COVER PA EXIT ASSY
MEA= Mechanical Assembly, PA=Paper
PMO-TRAY EXTENTION MP NE
PMO= Processing Mold

MP=Multi-Purpose(Bypass) tray
NE=for NEC (common as Samsung Halk printer)
MEC-CASSETTE ASSY(LETTER)
MEC = Mechanic Combined unit
COVER-M-FRONT
M=Mold
MPR-NAME/PLATE
MPR= Machinery Press,
UNIT-LSU
LSU =Laser Scanning Unit
SMPS-SMPS(V1)+HVPS
SMPS =Switching Mode Power Supply

HVPS =High Voltage Power Supply
ELA-OPC UNIT SET
OPC=Organic Photo-Conductive
ELA HOU-MP ASSY
MP =Multi-Purpose (Bypass) tray
PBA MAIN-MAIN
PBA =Printed circuit Board Assembly
PMO-CONNECT PAPER MFP
MFP =Multi-Functional Peripheral
FAN-DC
DC =Direct Current
CBF POWER STITCH GRAY
CBF= Cable Form
MEA UNIT GUIDE CST PA ASSY
CST=Cassette(Paper tray), PA=Paper
PBA LIU
PBA =Printed circuit Board Assembly

LIU =Line Interface Unit for FAX
SHIELD-P_MAIN LOWER
P=Press
CBF HARNESS-LIU GND
LIU =Line Interface Unit for FAX

GND= Ground
PMO-COVER FEED AY
AY=Assembly
PMO-COVER BRKT MOTER
BRKT=Bracket
CBF HARNESS-LSU
LSU =Laser Scanning Unit
IPR-SHIELD SMPS UPPERI
IPR=Iron Press
PMO-BUSHING P/U.MP
P/U=Pickup
MP=Multi-Purpose (Bypass) Tray
PMO-HOLDER GEAR TRr
TR= Transfer Roller
SPRING ETC-TR_L
TR_L=Transfer Roller - Left
PMO-CAM JAM REMOVE
PMO-CAM= Processing Mold-CAM
PMO-LOCKER DEVE
DEVE=Developer
Service Manual
6-4
Samsung Electronics
ACRONYM
EXPLANATION
SPECIAL SCREW(PANNEL MFP)
A/S MATERAL-DUMMY UPPER ASSY
A/S=After-Service
MCT-GLASS ADF
MCT= Machinery Cutting

ADF=Automatic Document Feeder
PPR-REGISTRATION EDGE(F)
PPR= Processing Press
IPR-HOLDER GLASSI
PR=Iron Press
MCT-GLASS SCANNER(LEGAL)
MCT= Machinery Cutting
CBF HARNESS-OPE
OPE=Operation Panel(Control Panel)
PBA SUB-D_SUB
PBA SUB-D_SUB =>Sub Printed circuit Board

Assembly for the D-SUB type electrical connector
(D-Sub) a kind of the connector type(shape D)
COVER-M-CCD CABLE
M=Mold
CCD=Charge Coupled Device
COVER-SCAN LOWER(UMAX)
UMAX=> Suppliers name for CCD module
ICT-INSERT SHAFTI
ICT= Iron Cutting
IPR-BRK SCAN BD
IPR=Iron Press
BRK=Bracket
BD= Board
CBF SIGNAL-CCD FFC
CCD = Charge Coupled Device

FFC =Flexible Flat Cable
COVER-M-OPE
M=Mold
OPE=Operation Panel(Control Panel)
KEY-M-COPY
M=Mold
PLATE-M-ALPHA KEY
M=Molde
ALPHA=Alphabet
PMO-GUIDE DP SIDE
DP=Duplex
RING-CS
CS= Compress
GEAR-MP/DUP DRV

DUP DRV = Duplex Driver
IPR-BRKT G DUPI
PR=Iron Press
BRKT=BRACKET
G= Ground
UP=Duplex
PMO-BUSHING TX(B4)
TX=Transmit
PMO-TRAY CASE, MP
MP=Multi-Purpose tray(Bypass tray)
Service Manual
6-5
Samsung Electronics
ACRONYM
EXPLANATION
SPRING CS RE
CS=Compress
RE=Rear
SPRING CS FR
CS=Compress
FR=Front
PMO-BUSHING FINGER, F
F=Front
ICT-SHAFT-EXIT LOWER ID
ID=Idler
SPRING-EXIT ROLL FD
FD=Face Down
PMO-BUSHING_P/U,MP
P/U=Pickup
PMO-HOLDER CAM MPF
MPF=Multi-Purpose Feeder(=MP)
PMO-GEAR P/U MPF
P/U=Pickup

RPR-RUBBER PICK UP,MP
RPR=Rubber Press
PBA SUB-MP SEN
PBA SUB-MP-SEN =>Sub Printed circuit Board

Assembly for the MP-SEN(= Multi-Purpose (Bypass)
tray-Sensor)
A/S MATERAL-PICKUP,MP
FOOT-ML80
HOLDER CATCH CST MC2
MC2=>McKInley2 (Samsung Project code name)
IPR-GROUND PLATE A(OPC)
OPC=Organic Photo-Conductive
ELA M/M-AUD SPEAKER
ELA M/M => Electrical Assembly M/M

AUD=Audio
CBF HARNESS-OPC GND
OPC GNG=Organic Photo-Conductive-Ground
IPR-GROUND PLATE SCF
SCF=Second Cassette Feeder(Tray2)
PBA SUB-PTL
PBA SUB-PTL=>Sub Printed circuit Board Assembly

for the PTL(= Pre Transfer Lamp)
PBA SUB-FEED+P.EMP SEN.
PBA SUB-FEED=>Sub Printed circuit Board

Assembly for the feeder
EMP SEN=Empty Sensor
MOTOR STEP-MCK2(MAIN)
GEAR-EXIT/U
EXIT/U=EXIT/Upper
GEAR-RDCN FEED INNER
RDCN=Reduction
CBF-HARNESS-MAIN-THV WIRE
THV =Transfer High Voltage
CBF-HARNESS-MAIN-MHV WIRE
MHV= High Voltage(Charge Voltage)
Service Manual
6-6
Samsung Electronics
ACRONYM
EXPLANATION
GEAR-EXIT/U,ID
U=Upper
ID=Idler
IPR-TERMINAL FU
FU=Fuser
PMO-BEARING H/R-F
H/R-F=Heat Roller - Front
BEARING-H/R L
H/R-L=Heat Roller -Left
PEX-ROLLER EXIT F_UP
PEX= Processing Extrude

F_UP=Face Up
SPRING ETC-P/R
P/R=Pressure Roller
SPRING(R)-CAU-HOT-FU
CAU-HOT-FU = Caution Hot -Fuser
PMO-ARM ACTUATOR
PMO-ARM= Processing Mold Arm
LABEL(R)-HV FUSER
HV=High Voltage (220V)
LABEL(R)-LV FUSER
LV=Low Voltage (110V)
PPR-SPONG SHEET
PPR=Plastic Press
IPR-P_PINCH(SCAN)I
PR-P = Iron Press
ROLLER-REGI
REGI=Registration
PBA SUB-REGI
PBA SUB-REGI => Sub Printed circuit Board

Assembly for the Registration
GROUND-P_SCAN ROLLER
GROUND-P =Ground-Press
IPR-GUARD C/O S/W
C/O = Cover Open

S/W= Switch
MEA UNIT-TX STACKER
TX =Transmit
IPR-WASHER SPRING CU
CU=Curve
Service Manual
6-7
Samsung Electronics
6.3 The Sample Pattern for the Test

The sample pattern shown in below is the standard pattern used in the factory.
The life of the toner cartridge and the printing speed are measured using the pattern shown below.
(The image is 70% of the actual A4 size).
6.3.1 A4 ISO 19752 Standard Pattern

This test page is reproduced at 70% of the normal A4 size
Service Manual
6-8
Samsung Electronics
6.4 Selecting a location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and
trays.
The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do
not set the machine close to the edge of your desk or table.
Clearance space
Front: 482.6 mm (enough space so that the paper tray can be removed)
Back: 100 mm (enough space for ventilation)
Right: 100 mm (enough space for ventilation)
Left: 100 mm (enough space for ventilation)
Service Manual
6-9
Samsung Electronics

Service Manual ML-551x 651x Ver1.3 111104

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Service Manual ML-551x 651x Ver1.3 111104

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Service Manual

Mono Laser Printer

The keynote of Product

7. Various optional units

GSPN (Global Service Partner Network)

Samsung Electronics Co.,Ltd. April. 2010

chapter 2 Product specifications and descriptions

chapter 3 Replacement procedure

chapter 4 Alignment and Troubleshooting

chapter 5 System Diagram

chapter 6 Reference Information

attached Exploded Views & Parts List

1.1 Safety Warning

1.2 Caution for safety

1.2.2 Electric Shock and Fire Safety Precautions

1.2.3 Handling Precautions

1.2.4 Assembly / Disassembly Precautions

1.2.5 Disregarding this warning may cause bodily injury

1.3 ESD Precautions

2. Product specifications and descriptions

2. Product specifications and descriptions

ML-5510/6510 series (Wave type)

4. Printer Language Emulations

ML-5512/6512 series (Flat type)

2. Product specifications and descriptions

2.1.2.1 General Specifications

Size (W*D*H) without

Weight with consumables - ML-551xN : 33.8 Kg (74.52 lbs)

34.4 Kg (75.84 lbs)

USB2.0 , USB HOST2.0,

USB2.0 , USB HOST2.0,

-20 to 40 C (-4 to 104 F)

-20 to 40 C (-4 to 104 F)

110 volt models

220 volt models

Average operating mode

Less than 820 W

Less than 900 W

Less than 100 W

Less than 120 W

Power save mode

Power off mode

7,000 sheets / month

10,000 sheets / month

Max. Monthly Duty

2. Product specifications and descriptions

2.1.2.2 Print Specifications

55 ppm (Letter) / 52 ppm (A4)

65 ppm (Letter) / 62 ppm (A4)

600 x 600 dpi

600 x 600 dpi

1200 x 1200 dpi

1200 x 1200 dpi

208 x 273 mm (Letter)

208 x 273 mm (Letter)

2.1.2.3 Paper Handling Specifications

- Plain Paper: 520 sheets @ 20lb (80g/)

- Plain Paper: 520 sheets @ 20lb (80g/)

Letter, Legal, Oficio, Folio, A4, JIS B5,

Letter, Legal, Oficio, Folio, A4, JIS B5,

Plain Paper, Thin Paper, Bond, Punched,

Plain Paper, Thin Paper, Bond, Punched,

2. Product specifications and descriptions

Size (WDH) without

- 76.2 x 127 mm (3 x 5) ~ 216 x 356 mm

- 76.2 x 127 mm (3 x 5) ~ 216 x 356 mm

- RedHat 8 ~ 9(32bit)/Enterprise Linux

- RedHat 8 ~ 9(32bit)/Enterprise Linux

- Set IP, SWAS 5.0 & SWS 2.0,

- Set IP, SWAS 5.0 & SWS 2.0,