Attachment

2013 Howard University Undergraduate Graduating Student Exit Survey
All Schools and Colleges
Description
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to
prospective candidates for graduation enrolled in all undergraduate programs. The primary purpose of
the survey is to obtain information about students satisfaction with a range of academic and coacademic experiences during their matriculation and to inquire about their plans for the future. The
survey was administered by the Office of Institutional Assessment and Evaluation (OIAE) through a
web-based format with the assistance and cooperation of faculty and staff in the various schools and
colleges. The results are divided into six broad catergories: demographics, school/college assessment
data, student quality of life data, university community experience data, post graduation and student
comments. There were 1089 respondents.
Office of Institutional Assessment and Evaluation

Working together to create a culture of evidence-based decision making
Table of Contents
Executive Summary
Demographic Data
Profile
Enrollment
Stop-Out
School/College Assessment Data
Educational Experience: Institutional, School/College and Departmental Assessment Data
Faculty Performance & Academic Advising
10
Instructional Delivery and Context & Preparation for Post-Graduation
11
Knowledge and Skill Development
12
Student Quality of Life Data
13
Financial Aid and Services
13
Student Support Services
14
Campus Life and Activities
15
University Community Experience Data
16
Administrative Offices & Student Involvment in Assessment
16
Information Systems and Ancillary Services
17
Range of University Experiences
18
Physical Facilities
19
Post-Graduation
20
Student Comments
22
Prepared by the Office of Institutional Assessment and Evaluation
EXECUTIVE SUMMARY
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for
graduation who are enrolled in all of the Universitys undergraduate programs. The primary purpose of the survey is twofold: (1) to
obtain information about students satisfaction with a range of academic and co-academic experiences during their matriculation at
the University, and (2) to inquire about their plans for the future. The survey is administered by the Office of Institutional Assessment
and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and
colleges. The presentation of the results of the survey is divided into six broad categories: demographics, school/college assessment
data, student quality of life data, university community experience data, post-graduation and student comments. Student comments
are included in the Appendix. There were 1,089 respondents.
The following sections contain the highlights from the data that were collected from the 2013 class of prospective graduates.
Demographics: Who are the Members of the Undergraduate Class of 2013?
The ratio of females to males is almost 3 to 1 with females representing 70.9% and males representing 29.1% of the respondents. The
two largest ethnic groups are African Americans (84.6%) and Africans (6.1%). No American Indian/Alaska Natives responded to the
survey. Approximately 81.9% of the respondents either worked full-time or part-time while in school. Interestingly, 4.7% (31)
students work full-time on campus. While the majority (68.1%) of the prospective graduates earned their degrees in 4 years or less,
20.8% took five years to earn a degree after entering Howard. Also, 22.3% of the respondents were transfer students and 38.4% of
them are the first in their family to attend college. 12.5% of the respondents have missed one or more semesters since they first
enrolled in Howard University. Since the definition of the graduation rate as calculated by the Department of Education excludes
students who stop out for one semester, it is important to try to minimize the percentage of students who stop out.
School/College Data: How Satisfied Were They with their Educational Experiences?
Approximately 85% of the students indicated that they were very satisfied or satisfied with the overall quality of their educational
experience at Howard. Slightly fewer, 76.6%, were very satisfied or satisfied that the educational experience met their expectations.
Graduates were also asked to rate the performance of personnel in their school or college: dean, depart chair, school/college
administrative staff, departmental office staff, and faculty. The department faculty received the highest satisfaction rating of 86.9%
and department staff with a close second highest rating of 85.3%. The largest area of dissatisfaction was related to customer service
in the administrative offices of their school or college almost forty percent (42%) of the respondents were dissatisfied or very
dissatisfied.
Academic Advising. Students were asked to indicate their level of satisfaction with various aspects of academic advising. More than
half, 66.7%, of the respondents were very satisfied or satisfied with the availability of academic advisors; while just over half, 57.3%
felt that way about access to mentoring. It is also interesting to note that respondents were more satisfied with junior/senior year
academic advising (66.3%) than with freshman/sophomore year academic advising (50.3%). Research suggests that effective
academic advising during the early years can lead to increases in students satisfaction with their overall educational experience and
in institutional retention and graduation rates.
Knowledge and Skill Development. Students were asked in indicate their level of satisfaction for 21 knowledge and skill areas. The
top three areas of development that prospective graduates were most satisfied with were: the ability to demonstrate leadership
(94.1%), team work skill development (94.3%), and development of interpersonal skills (93.4%). The ability to demonstrate
leadership has been first for the four years 2009, 2010, 2012 and 2013 and it was the area that received the highest rating under
very satisfied (42.2%) and the lowest rating under very dissatisfied (0.8%). However, the three lowest areas of development (but
still relatively high in absolute terms) were: knowledge of global policies and issues (76.9%), knowledge of the physical sciences
(74.4%), and knowledge of mathematics (70%).
Student Quality of Life Data: What are Students Perceptions of Institutional Support Services?
There are some offices with which students are unfamiliar. When students were asked to rate their level of satisfaction for several
institutional support offices, at least 30%, nearly one-third of the students marked Dont Know for the following offices: Office of
International Students (38.5%), Office of Student Special Services (31.1%), CEDAR HU Office of Career Services (26.9%) and the
University Counseling Service (31.1%). The students were most dissatisfied with the Office of Financial Aid (56.3%) and the Office
of Student Financial Services (46.5%). This is the fifth consecutive year that the Office of Financial Aid has received this distinction.
University Community Experience Data: What are Students Perception of Institutional Administrative Offices?
Almost forty percent of the students reported that they were satisfied with the Office of the President (38.3%) and the Office of the
Provost (42.1%). One reason for this level of satisfaction could be when it comes to the Offices of the President and the Provost
students marked Dont Know at the rate of 28.9% and 28.8%, respectively.
Information and ancillary services that received a dissatisfaction rating of at least 30% include: computer system of the
University libraries (29%), availability of copying/duplication services (55.1%), wireless access to internet on campus (53.5%), oncampus housing process/management (41.8%), shuttle bus services (30.3%), cost of campus food (45%), variety of food choices
(e.g., vegetarian, etc.) (42.5%), BANNER Bisonweb registration system (47.9%) and quality of campus food services (58.8%).
The survey results also reveal areas where Howard may be able to expand and improve program experiences for students. For
example, only 2.1% of students had experienced distance learning and 4.4% had been involved in service learning. Also, half of the
students (49.3%) had not engaged in any undergraduate research project; however, 27.7% of the students had attended a
professional conference, 17.3% had presented research findings at a professional conference, and 7.9% had published research.
Howard University students are also very community oriented with 65.3% having spent some time in community service; 58.4% in
an internship and nearly twenty percent (17%) in inter-disciplinary courses. Students also indicated a need to upgrade physical
facilities, including classrooms, libraries, laboratories, residence halls, and physical fitness facilities. Approximately 20.7% are
very satisfied or satisfied with the availability of parking.
Post-Graduation
Students were asked about their post-graduation plans and their relationship with Howard as alumna/alumnus. Eight-five percent of
the students indicated that they plan to give back to Howard in some way. Among the 85.4% who plan to give back, 28.3% plan to
make financial contribution while 28.7% plan to recruit new students.
Thirty-three point nine percent (33.9%) of the respondents who were able to report the salary range that they expected to be in after
graduation. Among respondents, 72.2% had no plans to work and 51.8% were planning to pursue graduate/professional studies.
Demographic Data: Profile

Gender
Special Student Status
Male
Female
Disabled
Veteran
Adjudicated
No Special Group Status
29.1% (317)
70.9% (772)
0.8% (9)
0.6% (7)
0.2% (2)
90.5% (986)
Citizenship Status
U.S. Citizen
Permanent
Resident
Resident Alien
International
Student
93.6% (1019)
2.8% (30)
0.3% (3)
3.4% (37)
Ethnicity
African
American
Hispanic Latino
84.6% (921)
1.2% (13)
Caucasian
Asian/Pacific
Islander
American
Indian/Alaska
Native
African
Biracial
Not Willing to
Disclose
0.4% (4)
1.2% (13)
0.1% (1)
6.1% (66)
3.7% (40)
2.8% (31)
How long did you live on campus?

4 or more years
2-3 years
1 year or less
Never
33.0% (359)
40.1% (436)
12.7% (138)
14.2% (154)
While at Howard University, you were employed primarily:

Full-time Off
Campus
Part-time Off
Campus
Full-time On
Campus
Part-time On
Campus
Never Worked
9.8% (106)
46.6% (506)
20.8% (226)
4.7% (51)
18.2% (198)
GPA
3.60-4.00
3.40-3.59
3.00-3.39
2.50-2.99
2.00-2.49
Not Applicable
19.0% (207)
15.6% (170)
36.7% (400)
23.5% (256)
5.1% (55)
0.1% (1)
Demographic Data: Enrollment
Bachelors
Degree
Certificate
Dual Degree
98.2% (1069)
0.5% (5)
1.4% (15)
While at Howard University, you were enrolled primarily:

Full-time
Part-time
98.8% (1074)
1.2% (13)
Indicate the academic year in which you entered Howard University to earn your degree or certificate
2010-2011
2009-2010
2008-2009
2007-2008
2006-2007
2005-2006
2004-2005
2003-2004
12.5% (136)
55.6% (606)
20.8% (227)
6.3% (69)
1.3% (14)
1.0% (11)
0.4% (4)
0.6% (7)
2002-2003
2001-2002
2000-2001
Before 1999
0.3% (3)
0.5% (5)
0.1% (1)
0.6% (6)
Engineering ,
Architecture,
and Computer
8.8% (96)
Nursing and
Allied Health
Sciences
11.5% (125)
Indicate whether you entered Howard University as a:

First Time in College Student
Transfer Student
77.7% (846)
22.3% (243)
Indicate whether you entered Howard University as a:

First Generation College
Not First Generation College
Student (in your family)
Student
38.4% (416)
Not Sure
59.9% (648)
1.7% (18)
School/College Representation
Arts &
Sciences
School of
Business
52.8% (575)
7.7% (84)
School of
Communications
17.3% (188)
Dentistry
School of
Education
0.6% (6)
1.3% (14)
Pharmacy
0.1% (1)
Demographic Data: Stop-Out
How many semesters have you missed since you entered Howard?
None
2-3
4-6
7 or More
87.5% (951)
6.8% (74)
3.1% (34)
1.3% (14)
1.3% (14)
If you missed any semester of enrollment, identify the primary reason in each of the following groups:
Family
Personal
Lack of Interest Death in Family Illness in Family Returned Home
Personal Illness
Problems
Obligations
Personal
Reasons
Practical
Reasons
2.6% (28)
9.6 % (13)
6.7% (9)
4.4% (6)
2.2% (3)
1.5% (2)
3.0% (4)
Unable to
Adjust
Other
Not Applicable
1.5% (2)
17.8% (24)
32.6% (44)
Job Conflict
Financial
Problems
Insufficient
Financial Aid
Living
Arrangements
Lack of Campus
Housing
Military
Obligations
HU Disciplinary
Action
3.7% (5)
45.9% (62)
7.4% (10)
1.5% (2)
1.5% (2)
0.7% (1)
1.5% (2)
Travel
Commuting
Problems
Other
Not Applicable
3.7% (5)
0.7% (1)
5.9% (8)
27.4% (37)
Courses
Cancelled
Courses not
Needed
Transferred to
Another School
Lack of
Academic
Progress
Incomplete
Schedule
2.2% (3)
4.4% (6)
1.5% (2)
Difficulty with Dissatisfied with

Courses
Instructors
Academic
Reasons
2.2% (3)
4.4% (6)
0.7% (1)
2.2% (3)
Lacked
Prerequisites
Academic
Suspension
Other
Not Applicable
1.5% (2)
3.7% (5)
5.9% (8)
71.1% (96)
Educational Experience: Institutional, School/College and Departmental Assessment Data

Overall Education Experience
Rate the level of satisfaction with the following:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Your Academic Program
17.9% (193)
67.4% (729)
11.5% (124)
2.1% (23)
0.8% (9)
0.3% (3)
Overall Quality of the

Educational Experience
16.4% (77)
68.6% (742)
12.8% (138)
1.4% (15)
0.6% (6)
0.3% (3)
Educational Experience Met

Expectations
15.7% (170)
60.9% (658)
18.7% (202)
3.1% (34)
1.1.% (12)
0.5% (5)
School/College and Department

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
15.0% (162)
61.5% (663)
18.6% (201)
4.1% (44)
0.3% (3)
0.5% (5)
22.6% (224)
56.4% (608)
16.0% (172)
4.1% (44)
0.4% (4)
0.6% (6)
15.5%(167)
50.9% (549)
23.7% (256)
7.7% (83)
1.7% (18)
0.5% (5)
15.2% (164)
42.0% (453)
22.0% (237)
19.4% (209)
0.7% (8)
0.6% (7)
The effectiveness of your

school's or college's Office of
Career Services
16.0% (172)
39.8% (429)
17.3% (186)
9.3% (100)
13.1% (141)
4.6% (50)
The performance of your Dean
13.1% (141)
46.6% (502)
13.4% (144)
6.5% (70)
18.0% (194)
2.5% (27)
The performance of your

departmental chairperson
30.1% (324)
48.8% (526)
9.6% (104)
2.6% (28)
7.9% (85)
1.0% (11)

departmental faculty
29.2% (315)
57.7% (622)
9.1% (98)
2.1% (23)
1.5% (16)
0.4% (4)

departmental office staff
29.5% (318)
55.8% (602)
8.8% (95)
2.2% (24)
3.0% (32)
0.6% (7)

college/school in general
department in general
Your school's/college's student
services
Customer service in
administrative offices of your
school or college
Faculty Performance & Academic Advising
Faculty Performance
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Availability of Faculty Members
19.0% (204)
61.8% (665)
14.5% (156)
3.4% (37)
1.0% (11)
0.3% (3)
Faculty Maintained Office

Hours
20.9% (225)
60.5% (651)
14.2% (153)
2.6% (28)
1.3% (14)
0.5% (5)
Faculty Presentation Skills
18.6% (200)
65.7% (707)
12.5% (134)
2.0% (21)
0.9% (10)
0.4% (4)
Faculty Professionalism
22.5% (242)
62.6% (674)
11.0% (118)
2.9% (31)
0.5% (5)
0.6% (6)
Academic Advising
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Access to mentoring
12.6% (135)
44.7% (480)
23.2% (249)
6.4% (69)
9.2% (99)
4.0% (43)
Availability of academic
advisors
16.8% (181)
49.9% (536)
21.9% (235)
10.0% (107)
0.7% (8)
0.7% (8)
Freshman/sophomore year
academic advising
15.0% (161)
35.3% (380)
22.5% (242)
18.8% (202)
3.1% (33)
5.3% (57)
Junior/senior year academic

advising
17.9% (192)
48.4% (520)
20.0% (215)
11.6% (125)
1.2% (13)
0.9% (10)
Overall quality of academic

advising
15.5% (167)
46.9% (504)
23.1% (248)
12.6% (135)
1.2% (13)
0.7% (8)
Conveying of care for/about the

student in advising
18.0% (194)
43.2% (464)
21.9% (235)
14.2% (153)
1.9% (20)
0.8% (9)
10
InstructionaI Delivery and Context & Preparation for Post-Graduation

Instructional Delivery and Context
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Student/teacher ratio
23.5% (253)
61.8% (665)
11.2% (120)
3.0% (32)
0.3% (3)
0.3% (3)
Quality of courses offered

(curricula)
14.3% (154)
58.2% (626)
22.5% (242)
4.5% (48)
0.4% (4)
0.2% (2)
Quality of course syllabi
17.8% (191)
68.0% (732)
11.8% (127)
1.5% (16)
0.6% (6)
0.4% (4)
Quality of student learning

assessment (testing)
13.7% (147)
67.0% (721)
15.1% (163)
2.7% (29)
0.9% (10)
0.6% (6)
Overall quality of instruction
15.3% (165)
70.1% (574)
12.5% (134)
1.6% (17)
0.3% (3)
0.3% (3)
20.4% (219)
63.5% (683)
12.7% (137)
2.5% (27)
0.7% (8)
0.2% (2)
18.3% (197)
58.4% (628)
17.4% (187)
3.5% (38)
1.4% (15)
1.0% (11)
Availability of evening courses
9.5% (102)
49.7% (535)
12.9% (139)
6.2% (67)
9.6% (103)
12.1% (130)
Availability of summer courses
7.2% (77)
32.7% (352)
20.7% (223)
9.9% (106)
13.2% (142)
16.4% (176)
Availability of academic
support/tutorial services
9.8% (105)
51.3% (552)
18.4% (198)
6.4% (69)
9.7% (104)
4.5% (48)
9.2% (99)
50.7% (545)
17.0% (183)
5.3% (57)
11.7% (126)
6.1% (66)
27.3% (294)
61.9% (666)
8.7% (94)
0.8% (9)
0.7% (8)
0.5% (5)
Level of intellectual stimulation in

courses
Promotion of and/or opportunity
for creativity
Quality/effectiveness of academic
support/tutorial services
Your own level of scholarly
effort/engagement
Preparation for Post-Graduation

Preparation for graduate or

professional school
Your preparation for a
technological world
Your preparation for employment
in your major
Your preparation for national board
and/or other licensure exams
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
10.4% (111)
48.8% (522)
24.0% (257)
7.6% (81)
5.5% (59)
3.7% (40)
13.2% (141)
56.2% (601)
18.6% (199)
6.1% (65)
3.2% (34)
2.8% (30
15.1% (162)
52.0% (556)
21.0% (225)
7.9% (84)
2.4% (26)
1.6% (17)
7.8% (83)
35.2% (377)
19.6% (210)
7.2% (77)
12.9% (138)
17.3% (185)
11
Knowledge and Skill Development

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Knowledge of ethics
Team work skill development
41.1% (441)
36.1% (387)
54.1% (581)
58.2% (625)
2.5% (27)
3.7% (40)
0.7% (8)
0.9% (10)
0.7% (8)
0.1% (1)
0.8% (9)
0.9% (10)
Ability to demonstrate leadership

Development of interpersonal
skills
Development of life skills (e.g.,
prioritization, time management,
etc.)
Knowledge of African American
culture
42.2% (453)
51.9% (557)
3.6% (39)
0.8% (9)
0.6% (6)
0.8% (9)
38.8% (416)
54.6% (586)
4.7% (50)
0.7% (7)
0.4% (4)
0.9% (10)
39.2% (421)
50.3% (540)
7.6% (82)
1.7% (18)
0.6% (6)
0.6% (6)
39.2% (421)
53.8% (577)
4.0% (43)
0.8% (9)
0.4% (4)
1.8% (19)
Training in verbal communication
34.6% (371)
57.9% (621)
5.1% (55)
0.7% (8)
0.3% (3)
1.4% (15)
Development of critical thinking

and analysis skills
35.9% (385)
57.7% (619)
4.8% (51)
0.7% (7)
0.3% (3)
0.7% (8)
Training in written communication
31.5% (338)
58.4% (627)
7.0% (75)
1.3% (14)
0.6% (6)
1.2% (13)
Knowledge of the social sciences
28.3% (304)
62.3% (668)
4.9% (53)
0.7% (8)
1.5% (16)
2.2% (24)
28.6% (307)
57.3% (615)
9.3% (100)
1.7% (18)
1.1% (12)
2.0% (21)
24.3% (261)
59.3% (636)
10.7% (115)
1.4% (15)
2.1% (22)
2.2% (24)
Knowledge of American Culture
21.7% (233)
65.3% (701)
7.2% (77)
1.2% (13)
1.4% (15)
3.2% (34)
Knowledge of African culture
27.9% (299)
57.1% (613)
9.8% (105)
1.8% (19)
1.3% (14)
2.1% (23)
Knowledge of the humanities

(languages, history, philosophy,
literature, arts)
27.1% (291)
63.0% (676)
6.0% (64)
1.6% (17)
0.7% (7)
1.7% (18)
Multicultural knowledge
27.1% (291)
57.6% (618)
11.0% (118)
1.2% (13)
0.7% (8)
2.3% (25)
29.5% (317)
51.5% (553)
10.4% (112)
2.9% (31)
2.6% (28)
3.0% (32)
20.1% (216)
56.8% (610)
16.0% (172)
2.6% (28)
2.0% (21)
2.4% (26)
14.6% (157)
16.6% (178)
55.4% (584)
54.3% (583)
19.7% (211)
17.0% (182)
6.9% (74)
3.4% (36)
0.8% (9)
1.9% (20)
2.6% (28)
6.9% (74)
16.8% (180)
57.6% (618)
13.0% (140)
1.9% (20)
2.9% (31)
7.8% (84)
Research skill development (i.e.,

desgning and conducting studies)
Knowledge about personal health
and nutrition
Knowledge of contributions of the

African Diaspora to your major
field of study
Knowledge of global policies and
issues
Knowledge of mathematics
Training in computer applications
Knowledge of the physical
sciences
12
Financial Aid and Services

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Cost (tuition and fees)
4.6% (49)
22.9% (246)
34.9% (374)
33.1% (355)
2.1% (22)
2.5% (27)
Summer financial aid process
3.9% (42)
16.4% (176)
18.6% (200)
14.8% (159)
22.6% (242)
23.7% (254)
What was the primary manner in which you financed your undergraduate education?
Scholarship
Fellowship
University
Tuition Grant
30.8% (331)
0.2% (2)
3.8% (41)
Grant by
Government
Agency
Other External Grant (Foundation,

Organization)
Student
Assistantship
Remission of
Tuition
HU Employee
Tuition
Remission/Assis
tance
4.8% (51)
0.9% (10)
0.4% (4)
2.8% (30)
Out of Pocket (includes

Family/Benefactor)
Personal Student Loans
Student Loans by
Parents/Benefactor
Other
11.2% (120)
19.2% (206)
23.3% (250)
2.6% (30)

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Availability of Scholarships
12.6% (135)
36.1% (387)
31.7% (339)
13.5% (145)
3.3% (35)
2.8% (30)
Availability of Fellowships
3.4% (36)
21.6% (231)
32.5% (347)
14.0% (149)
16.5% (176)
12.1% (129)
Availability of University Tuition

Grants
8.9% (95)
32.7% (349)
30.7% (328)
13.5% (144)
8.0% (85)
6.3% (67)
Availability of Grants from

Government Agencies
8.0% (86)
36.4% (390)
27.2% (291)
10.1% (108)
9.6% (103)
8.7% (93)
Availability of Other External

Grants (foundations, etc.)
5.8% (62)
28.8% (306)
32.0% (340)
11.6% (123)
12.1% (128)
9.7% (103)
Availability of Personal Student

Loans
9.5% (101)
52.0% (555)
14.9% (159)
6.4% (68)
7.5% (80)
9.7% (104)
Availability of Student Loans

Taken by Parents
7.8% (83)
45.0% (481)
14.0% (150)
6.3% (67)
10.0% (107)
16.9% (180)
13
Student Support Services

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
HU Office of Financial Aid
3.9% (42)
35.8% (383)
27.9% (299)
28.4% (304)
2.7% (29)
1.3% (14)
HU Office of Student Financial

Services (Other than Office of
Financial Aid)
4.1% (44)
42.8% (458)
26.1% (280)
20.4% (218)
4.4% (47)
2.2% (24)
HU Office of Student Accounts
5.5% (59)
54.5% (584)
21.5% (230)
15.9% (170)
1.9% (20)
0.7% (8)
HU Office of Residence Life
7.6% (81)
45.8% (490)
17.6% (188)
13.3% (142)
8.4% (90)
7.5% (80)
HU Office of Enrollment
Management
8.4% (90)
61.0% (653)
10.3% (110)
9.4% (101)
8.2% (88)
2.7% (29)
9.9% (106)
59.8% (640)
9.9% (106)
9.4% (101)
7.9% (85)
3.1% (33)
10.8% (116)
66.1% (708)
10.0% (107)
6.3% (67)
4.7% (50)
2.1% (23)
6.5% (70)
45.8% (490)
22.0% (236)
15.3% (164)
7.5% (80)
2.9% (31)
7.6% (81)
49.1% (526)
20.6% (221)
13.5% (145)
6.2% (66)
3.0% (32)
7.3% (78)
55.1% (590)
10.0% (107)
8.8% (94)
12.8% (137)
6.1% (65)
6.5% (70)
30.9% (331)
3.8% (41)
4.8% (51)
33.1% (355)
20.8% (223)
8.4% (90)
30.1% (322)
6.8% (73)
5.5% (59)
33.1% (355)
16.1% (172)
9.8% (105)
37.3% (400)
7.3% (78)
5.7% (61)
26.9% (288)
13.0% (139)
8.4% (90)
32.0% (343)
9.3% (100)
7.8% (84)
29.3% (314)
13.1% (140)
HU Office of International
Student Services
4.0% (43)
21.4% (229)
4.7% (50)
3.2% (34)
38.5% (412)
28.3% (303)
HU Office of the Registrar
6.7% (72)
55.8% (598)
12.2% (131)
6.3% (67)
15.6% (167)
3.4% (36)
HU Office of Admissions
University Libraries (services
provided)
HU Campus Security (police)
HU Student Health Service
Center
Department of Student Life and
Activities
Office of Special Student
Services
University Counseling Service
CEDAR Center- HU Office of
Career Services
Office of Career Services in
your school or college (not
CEDAR)
14
Campus Life and Activities

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Recreation activities
10.8% (59)
49.3% (269)
17.4% (95)
4.6% (25)
12.5% (68)
5.5% (30)
Recreation facilities
6.5% (55)
41.0% (344)
24.5% (206)
13.3% (112)
8.0% (67)
6.7% (56)
Intramural Athletic Programs
4.3% (46)
30.7% (328)
9.2% (98)
5.4% (58)
29.7% (318)
20.7% (222)
Varsity Athletic Programs
4.2% (45)
33.5% (358)
11.6% (124)
6.0% (64)
25.4% (272)
19.3% (207)
Student organizations
12.6% (135)
62.7% (671)
8.9% (95)
4.4% (47)
5.7% (61)
5.7% (61)
Fraternities/Sororities
9.9% (106)
32.0% (342)
10.9% (117)
9.5% (102)
19.3% (207)
18.3% (196)
Campus intellectual life
13.9% (149)
57.8% (618)
11.3% (121)
3.9% (42)
8.4% (90)
4.7% (50)
Opportunity for engagement

with faculty beyond the
classroom
11.8% (126)
59.0% (631)
16.2% (173)
4.7% (50)
5.0% (53)
3.5% (37)
Campus social activities
18.1% (194)
62.4% (668)
7.3% (78)
3.1% (33)
5.5% (59)
3.6% (38)
Campus religious activities
14.9% (159)
51.2% (548)
5.1% (55)
2.1% (22)
17.4% (186)
9.3% (100)
Howard University Student

Association (HUSA)
9.8% (105)
52.9% (566)
10.5% (112)
4.5% (48)
16.5% (177)
5.8% (62)
Very Active
Fairly Active
Moderately
Active
A Little Active
Not at All Active
N/A
22.2% (238)
37.6% (402)
20.9% (224)
12.9% (138)
3.6% (38)
2.8% (30)
Rate the level of activity with the following:
Your record of service to the

community
15
Administrative Offices & Student Involvment in Assessment

Administrative Offices
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Office of the President
5.2% (56)
33.1% (354)
15.1% (162)
9.4% (101)
28.9% (309)
8.2% (88)
Office of the Provost
7.1% (76)
35.0% (374)
13.5% (144)
7.8% (83)
28.8% (308)
7.9% (85)
Operation hours of
administrative offices
4.7% (50)
48.1% (515)
27.1% (290)
14.8% (158)
3.6% (38)
1.8% (19)
Customer service of
administrative staff
3.3% (35)
37.7% (403)
27.0% (289)
27.4% (293)
3.0% (32)
1.7% (18)
Graduation clearance process
5.7% (61)
45.8% (490)
24.9% (266)
16.8% (180)
5.5% (59)
1.3% (14)
Student Involvment in Assessment

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Opportunity for students to

assess academic programs
13.7% (148)
56.2% (607)
24.2% (262)
4.2% (45)
0.9% (10)
0.8% (9)
Opportunity for students to

assess instruction
12.6% (136)
60.9% (658)
20.4% (220)
4.8% (52)
0.8% (9)
0.6% (6)
Opportunities for students to

assess university services
6.7% (72)
45.0% (486)
32.8% (355)
13.4% (145)
1.4% (15)
0.7% (8)
Provision of or access to
institutional assessment
information (e.g., survey
results, etc.)
8.4% (91)
48.7% (526)
22.8% (247)
8.6% (93)
7.4% (80)
4.1% (44)
16
Information Systems and Ancillary Services

Information Systems
BANNER BisonWeb
Registration System
BlackBoard (Learning
Management System)
iLab and campus computer
laboratories
ResNet Communications
System
Computer system of the
University Libraries
Wireless access to internet on
campus
Campus Radio and Television
stations
Availability of
copying/duplication services
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
8.3% (89)
42.1% (452)
27.7% (297)
20.2% (217)
0.8% (9)
0.8% (9)
20.5% (220)
66.2% (710)
7.8% (84)
3.9% (42)
0.5% (5)
1.1% (12)
13.7% (147)
50.7% (544)
22.6% (243)
11.5% (123)
0.8% (9)
0.7% (7)
4.7% (50)
27.9% (299)
12.3% (132)
7.9% (85)
34.2% (367)
13.0% (140)
8.8% (94)
49.9% (535)
18.7% (201)
10.3% (110)
9.3% (100)
3.1% (33)
7.0% (75)
38.4% (412)
32.3% (347)
21.2% (227)
0.7% (7)
0.5% (5)
9.2% (99)
50.5% (542)
10.8% (116)
4.1% (44)
18.0% (193)
7.4% (79)
4.8% (52)
29.5% (317)
31.1% (334)
24.0% (258)
7.1% (76)
3.4% (36)
Ancillary Services
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
HU Bookstore(s)
15.2% (163)
72.2% (773)
8.4% (90)
3.3% (35)
0.7% (7)
0.3% (3)
Blackburn Center
14.0% (150)
69.7% (747)
10.5% (112)
3.1% (33)
1.7% (18)
1.0% (11)
On-campus housing
process/management
4.9% (53)
38.9% (417)
25.0% (268)
16.8% (180)
7.2% (77)
7.1% (76)
Shuttle bus services
7.1% (76)
55.1% (590)
21.1% (226)
9.2% (98)
4.0% (43)
3.5% (38)
Cost of campus food services
3.4% (36)
42.9% (459)
31.2% (334)
13.8% (148)
4.8% (51)
4.0% (43)
4.5% (48)
43.2% (463)
26.0% (278)
16.5% (177)
5.6% (60)
4.2% (45)
3.2% (34)
46.7% (500)
28.0% (300)
14.6% (156)
4.5% (48)
3.1% (33)
Variety of food choices (e.g.,

vegetarian, etc.)
Quality of campus food
services
17
Range of University Experiences

Indicate the program experience(s) that you were involved in (check all that apply):
Accelerated
Program
Work Study
Distance
Learning
Study Abroad
Double Major
Domestic
Exchange
Honors Program
Independent
Study
2.3% (25)
24.2% (263)
2.1% (23)
9.7% (106)
3.5% (38)
0.8% (9)
13.6% (148)
12.8% (139)
Other
None
3.5% (38)
44.7% (487)
Teaching Certificate (Minor in

Service Learning
Education)
1.8% (20)
4.4% (48)
Did you ever participate in the Alternative Spring Break Program (ASBP)? If so, check all that apply to
indicate which school years you participated. If not, indicate "never participated."
Freshman year
Sophomore
year
Junior year
Senior year
Never participated in ASBP
6.2% (67)
9.7% (107)
5.9% (64)
2.1% (23)
80.4% (876)
Indicate the undergraduate research opportunities that you were engaged in (check all that apply):
Thesis
Development
Attending
Professional
Conferences
Presenting
Findings in a
Conference or
Meeting
Publishing
Research
Shadowing
Professional
Researcher
Other
None
14.3% (156)
27.7% (302)
17.3% (188)
7.9% (86)
16.1% (175)
3.9% (43)
49.3% (537)
Indicate the academic support/enhancement activities that you were engaged in (check all that apply):
Creative
Projects
(writing,
exhibits, plays,
productions,
etc.)
Community
Service
Internship
31.4% (342)
65.3% (711)
58.4% (636)
Practicum
Cross
Registration
Interdisciplinary
Courses
Other
None
19.0% (207)
2.1% (23)
17.0% (185)
1.2% (13)
13.5% (147)
18
Indicate the campus organizations that you are/were affiliated with (check all that apply):
Student
Government
Fraternity/
Sorority
15.8% (172)
17.8% (194)
Community
Service/NonProfit
Organizations
46.8% (510)
Academic
Organization in
Major
Honor Society
Other
None
32.3% (352)
34.4% (745)
16.1% (175)
19.9% (217)
Physical Facilities
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don't Know
N/A
Condition of classrooms
2.8% (30)
31.5% (338)
41.8% (448)
23.4% (251)
0.2% (2)
0.3% (3)
Condition of University libraries
5.6% (60)
51.4% (551)
27.9% (299)
13.4% (144)
0.7% (8)
0.9% (10)
Condition of laboratories
3.9% (42)
32.4% (347)
29.2% (313)
18.2% (195)
8.5% (91)
7.8% (84)
Condition of studios or
operatives
3.5% (37)
29.4% (315)
17.3% (185)
9.7% (104)
24.4% (262)
15.8% (169)
Condition of technical centers
3.7% (40)
42.3% (453)
20.6% (221)
10.4% (111)
15.1% (162)
7.9% (85)
Access to laboratories, study

areas, student lounges
7.7% (83)
52.1% (559)
24.6% (264)
12.8% (137)
1.6% (17)
1.1% (12)
Overall living conditions in

residence halls
2.2% (24)
25.8% (277)
28.5% (306)
32.3% (346)
3.9% (42)
7.2% (77)
Cleanliness of residence halls
2.2% (24)
29.0% (311)
29.6% (317)
28.0% (300)
3.9% (42)
7.3% (78)
Overall condition of University

buildings
2.5% (27)
35.9% (385)
39.2% (420)
21.3% (228)
0.8% (9)
0.3% (3)
Cleanliness of University
buildings
3.8% (41)
54.2% (581)
26.1% (280)
14.7% (158)
0.8% (9)
0.3% (3)
Availability of student parking
2.6% (28)
18.1% (194)
22.5% (241)
28.4% (304)
11.9% (128)
16.5% (177)
Physical fitness facilities
5.1% (55)
39.1% (419)
25.1% (269)
20.1% (216)
6.8% (73)
3.7% (40)
19
Post-Graduation
Please indicate the primary way you plan to give back to Howard as an alumna/alumnus.
Making
No Plan to
Recruiting New
Financial
Fundraising
Volunteering
Other
Students
Contribute
Contributions
28.3% (302)
28.7% (306)
3.5% (37)
18.8% (201)
6.1% (65)
14.7% (157)
Would you recommend Howard to a prospective

student?
Yes
No
Not Sure
68.7% (734)
9.2% (98)
22.1% (236)
If you are continuing your education at Howard University, identify the one most important reason you decided to return to Howard. If you
will not be returning, select "Not Applicable."
Academic
Reputation
3.7% (40)
Availability of
Academic
Program
2.9% (31)
Institutional
Cost
Financial Aid
Assistance
Quality of
Faculty
Location
Social
Environment
Research
resources
0.7% (7)
1.2% (13)
0.6% (6)
1.5% (16)
1.2% (13)
0.3% (3)
Encouraged/
Recruited by
Faculty
Encouraged by
Mentor
Supportive
Academic
Environment
Other
Not Applicable
1.0% (11)
0.6% (6)
0.7% (8)
0.8% (9)
84.7% (905)
If you are continuing your education at an institution other than Howard University, identify the one most important reason you chose that
institution. If "NO," select "Not Applicable."
Academic
Reputation
Availability of
Academic
Program
Institutional
Cost
Financial Aid
Assistance
Quality of
Faculty
Location
Social
Environment
Research
Resources
8.5% (91)
6.4% (68)
3.2% (34)
2.6% (28)
1.5% (16)
5.1% (55)
0.6% (6)
1.0% (11)
Encouraged/
Recruited by
Faculty
Encouraged by
Mentor
Supportive
Academic
Environment
Other
Not Applicable
0.7% (8)
0.3% (3)
2.1% (22)
2.2% (24)
65.7% (702)
20
Post-Graduation
Will you be employed?
Full-time
Part-time
Neither
50.6% (540)
13.7% (146)
35.8% (382)
If you have already accepted an employment offer, please indicate the annual salary range. If you do not have employment, select "Not
Applicable."
Less than
$20,000
2.7% (29)
Less than
$30,000
4.0% (43)
$30,000-40,000
$46,000-60,000
$61,000-75,000
$76,000-95,000
Over $95,000
Not Applicable
7.0% (75)
8.2% (88)
3.7% (40)
1.3% (14)
7.0% (8)
72.2% (771)
Education &
Training
Finance
What are your immediate plans after you leave Howard? (Select from Group A and Group B)
Group A
No plan to work
now
Agriculture, Food
& Natural
Resources
Architecture &
Construction
Arts, AV
technology &
Communications
Business,
Management &
Administration
27.2% (291)
0.3% (3)
2.2% (23)
11.8% (126)
7.3% (78)
9.7% (104)
2.7% (29)
Manufacturing
Government &
Public
Administration
Health Science
Hospitality &
Tourism
Human Services
Information
Technology
Law, Public
Safety,
Corrections &
Security
4.5% (48)
11.5% (123)
1.3% (14)
3.5% (37)
1.1% (12)
3.0% (32)
0.3% (3)
Marketing, Sales,
& Services
Science,
Technology
Engineering &
Mathematics
Transportation,
Distribution &
Logistics
6.6% (71)
6.6% (71)
0.3% (3)
Medical/dental
internship
Ministry
Travel
Military Service
Community
service/social
work
1.3% (14)
1.4% (15)
No plan for
Graduate/
further education
professional study
now
Group B
29.5% (315)
51.8% (553)
5.6% (60)
0.1% (1)
1.2% (13)
International
affairs
Temporary
employment
Peace Corps.
Other (Specify
below)
None
0.9% (10)
1.3% (14)
1.2% (13)
2.7% (13)
2.9% (31)
21

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2013 Howard University Undergraduate Graduating Student Exit Survey

All Schools and Colleges

Office of Institutional Assessment and Evaluation

School/College Assessment Data

Educational Experience: Institutional, School/College and Departmental Assessment Data

Faculty Performance & Academic Advising

Instructional Delivery and Context & Preparation for Post-Graduation

Knowledge and Skill Development

Student Quality of Life Data

Financial Aid and Services

Student Support Services

Campus Life and Activities

University Community Experience Data

Administrative Offices & Student Involvment in Assessment

Information Systems and Ancillary Services

Range of University Experiences

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

Demographic Data: Profile

Special Student Status

No Special Group Status

How long did you live on campus?

While at Howard University, you were employed primarily:

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

Demographic Data: Enrollment

While at Howard University, you were enrolled primarily:

Indicate whether you entered Howard University as a:

Indicate whether you entered Howard University as a:

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

Demographic Data: Stop-Out

Difficulty with Dissatisfied with

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

Educational Experience: Institutional, School/College and Departmental Assessment Data

Your Academic Program

Overall Quality of the

Educational Experience Met

School/College and Department

The effectiveness of your

The performance of your Dean

The performance of your

The performance of your

The performance of your

The effectiveness of your

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation

Faculty Performance & Academic Advising

Availability of Faculty Members

Faculty Maintained Office

Faculty Presentation Skills

Junior/senior year academic

Overall quality of academic

Conveying of care for/about the

2013 Howard University Undergraduate Graduating Student Exit Survey

Prepared by the Office of Institutional Assessment and Evaluation