1500 ShadowridgeDr.

#178 Phone (760) 539-2101

Vista, CA 92081 ernestofigueroa49@gmail.com

ERNESTO FIGUEROA

Objective To obtain an entry level Management position with a winning company

that recognizes employees who perform at a higher level. Also, where
my experience and skills in Sales, customer service and business
administration can be maximized with the interest of adding value to
the organization.

What I Will Bring  A superb attendance record and punctuality.

 Extremely organizational skills.
 Excellent moral and work ethics
 A contagious optimistic attitude.
 The ability to accomplish set goals.
 An upbeat and energetic professional individual.
 Outstanding time management skills.
 Great phone etiquette skills
 Bilingual written and verbal skills (English and Spanish).

Employment History Jan 2009-Present Grand Pacific Hotel & Resort Carlsbad, CA
Bellman, Concierge, Valet & Houseman
 Responsible for Housekeeping calls.
 Ticket Sales & Tours
 Concierge operations
 More details upon interview

2006-2008 Meridian Luxury Suites Las Vegas, NV

Front Office Manger
 Responsible for managing the Front Office
 Payroll/Scheduling
 All phases of accounts payable and receivable
 Project management to include set up and Training

2000-2006 MGM GRAND Hotel Las Vegas, NV

Front Office Asst. Manager
 Supervised Front Office operations
 Responsible for Reservations & Guest Services
 Supervised VIP & Casino Services
 Concierge & Ticket Sales
  Interpreter Spanish/English

1997-2000 Holiday/Comfort Inn Escondido, CA

Hotel Assistant Manager
 Managed both properties to ensure a profit operation
 Responsible for employee hiring, firing and Training
 Solved guest needs and complains
 Responsible for payroll and scheduling
 Strong Customer service and Sales
 Managed Accounts Receivable and Payable
 Generated and detailed month-end reports including invoicing
 Wire transfer management
 Travel arrangements, meetings and conferences

1990-1997 Creative Nail Design Carlsbad, CA

Production Supervisor
 Supervised production line
 Performed inventory
 Posted Journal entries to the General Ledger
 Generated month-end reports including and invoicing
 Responsible for production Training
 Scheduling
 Responsible for training

Education 1990-1994 National University San Diego, CA

Bachelor of Business Administration
2004-2005 National University Henderson, NV
MBA Student

Technical  Microsoft Office Proficient (Word, Excel, Power Point, Outlook)

 Typing and 10-Key Proficient (35 WPM)

Foot Note Thank you for the time you invested in reviewing my resume. I am
confident that if given an opportunity to interview with you, I would
elaborate on how I can contribute to your corporate goals and add
value to your organization.