MITC Employee Handbook

A Reference Guide for MITC Solutions Most Commonly Used by Employees

MITC | Monday, September 16, 2013

MITC Employee Handbook

Table of Contents
1. Introduction ......................................................................................................................................................... 3
2. Reviewing Your Timesheet ................................................................................................................................ 4
a) Using a Smart Phone....................................................................................................................................... 5
b) Using an Authorized PC ................................................................................................................................. 8
3. Submitting a Request to Change Your Timesheet ............................................................................................ 11
4. Schedules .......................................................................................................................................................... 16
a) Checking Your Schedule .............................................................................................................................. 16
b) Checking the Schedule at Your Job.............................................................................................................. 17
c) Open Positions .............................................................................................................................................. 18
5. Telephone Timekeeping.................................................................................................................................... 19
A) Clocking In And Out Using the Telephone.................................................................................................. 19
b) Playing a Special Message for You.............................................................................................................. 20
c) Standard Voice Messages............................................................................................................................. 21
d) Automated Alerts .......................................................................................................................................... 22
e) Caller-ID Verification................................................................................................................................... 23
f) Voice Identification 24

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1. Introduction
This Handbook is meant to serve as a reference for employees with access to their employer's MITC
Solutions. The Employee Handbook contains essential information to help employees in using their
employers MITC solutions in accordance with their employers rules and policies governing access.
This document includes a description of the softwares functionalities and capabilities, as well as
general procedural guidelines.

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2. Reviewing Your Timesheet

Employee Self Service allows you to check your timesheet and ensure you are paid correctly the first
time.
You can review your timesheets from any internet enabled device and request your manager to change
the clock-in/out times.

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a) Using a Smart Phone

Quick Tutorial
Using MyMITC for the Web on Smartphones

Access MyMITC via the web on your smart phone.

An icon will be added to your home screen.

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Ensure your internet enabled device (PC in the office, tablet, smart phone) is set up to access MITC
easily and quickly.
Ensure you know the deadline date/time for submitting requests to change your timesheet. (you have until
10:30am on Monday morning to submit edits to your Time & Attendance record)

Click on the MyMITC icon.

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When prompted, enter your user name and password.

**User Name is your Employee #
**Password is your PIN #

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b) Using an Authorized PC

Access MyMITC from an authorized PC.

Click on any link in the left navigation pane.
Enter your user name and password.

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Example employee home page screen:

Not all options are enabled or installed at every organization.

From the employee home, page click on Timesheet to review your Timesheet.

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Your Timesheet is color coded

o Red
o Yellow
o Green

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=
=
=

Problem (missing clock-in/or out)

Request not yet approved
OK

MITC Employee Handbook

3. Submitting a Request to Change Your Timesheet

Timesheets will display a Caution to indicate that there is a missing record (a clock-in or out) for a
particular day.
Requests to change your time or add a missing record will go to your supervisor for approval. When
requesting changes you will have the option to provide an explanation. Your supervisor will accept or
deny the request based on the information you provide.
Requests to change your timesheet or any missing records must be submitted by the payroll deadline.
Your organization will determine this. Contact your supervisor for more information.
Requests not received in time may not be processed until the next pay period. Contact your supervisor
for more information. Requests made after the deadlines cannot be processed through Employee Self
Service.

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To submit a change request, click on the day for which you need to add or change a record.

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Click on Add and Attendance Record and enter your Attendance Record request.

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Be sure the Type, Time, and Job PIN are correct.

Use the Note section to enter an explanation if required.
Click on Submit.

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Making an Attendance Record Request updates your Timesheet, making it easy and convenient to track
all requests.

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4. Schedules
a) Checking Your Schedule

Select My Calendar in the left navigation pane to view your Schedule.

Notes: Schedules are usually posted in advance. The timing may vary so please contact your
supervisor for more information on when schedules are published.

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b) Checking the Schedule at Your Job

The Home Job Calendar displays all the schedules for your particular home job.
To view the schedules for your home job, click on Home Job Calendar.

The Job Schedule published for you will be the Job at which you usually work (Home Job). For
information on your schedules at other jobs, contact your supervisor.

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c) Open Positions

From the main page click on Open Schedules.

View open shifts by selecting a specific date range and/or job.

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5. Telephone Timekeeping
a) Clocking In And Out Using the Telephone

1. Call the number provided by your supervisor to clock-in/out. You should only call from authorized
phones as Caller-ID may be used to verify the location of the call.
2. When prompted, enter your employee pin.
3. If prompted, enter job pin for the location.
4. Listen to any voice messages and follow the instructions provided. Voice Identification may be used to
verify the identity of the caller. Follow the instructions.

Notes: Remember to clock-in and out! Failure to clock in or out may result in a delayed payment.
You should check with your supervisor regarding the policy for clocking-in/out at your
organization.

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b) Playing a Special Message for You

This is your
supervisor, Mary.
Please contact me
regarding your
availability to pick
up an extra shift

You may receive special messages when you clock-in or out from your supervisor or others in your
organization who are authorized to record messages for you.

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c) Standard Voice Messages

Remember
to switch the
lights out
when you
leave

You may receive standard messages when you clock-in or out from your supervisor or others in your
organization who are authorized to record messages for you

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d) Automated Alerts

Voice Messages and Auto HR Alerts

AUTO HR ALERTS
Forgot to clock-in/out

Happy
Birthday

License expired
Immigration visa expired
Training required

Missing Punch

Review due
Happy birthday
Happy anniversary

Training will expire in

two weeks

You may receive automated messages relating to training, licenses, etc. when you clock-in or clock-out.

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e) Caller-ID Verification

Caller-ID is used to verify that the phone call clocking-in/out is being placed from an authorized
location.
Always use a designated phone.
Use a cell, mobile or smart phone to clock-in must be authorized.
Failure to follow these instructions may result in a delay in payment for that shift being processed while
your attendance is verified.

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f) Voice Identification

Voice Identification is used to verify that the caller is the employee scheduled to work the shift.
You may be prompted to record your name and other information.
Follow the instructions on the phone.
Failure to follow these instructions may result in a delay in payment for that shift being processed while
your attendance is verified.

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