Fall / August 2012

Master of Business Administration- MBA Semester 4

MU0017 Talent Management - 4 Credits
(Book ID: B1338)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.What is the importance of talent management?
Answer : Like human capital, talent management is gaining increased
attention. Talent management (TM)
brings together a number of important human resources (HR) and
management initiatives. Organisations that officially decide to
manage their own talent carry out a strategic analysis of their
current HR processes. This is to make sure that a co-ordinated,
performance oriented approach is adopted.
Many organisations are adopting a TM approach which focuses on coordinating and integrating methods which are given as:
o

Recruitment: To ensure the right people are attracted to the organisation.

Retention: To develop and implement practices that reward and support

employees.
o

Employee development: To ensure continuous informal and formal

learning and
development.
o

Leadership

and

"high

potential

employee"

development:

Specific development programs for existing and future leaders.

o

Performance management: Specific processes that nurture

and

support

performance,

including

feedback/measurement.
o

Workforce planning: To plan for business and general

changes,

which

include

the

older

workforce

and

current/future skills shortages.

o

Culture: To develop of a positive, progressive and high performance way

of operating.

Q2.What are the top 10 talent management challenges faced by an HR?

Q3.What are the retention strategies adopted by organisations?

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Q4.List the key elements of talent management system.

Q5.The talent selection consists of five selection processes. List them.

Q6.State some of the practical steps that can be taken to improve the
talent acquisition.

Fall / August 2012

Master of Business Administration- MBA Semester 4
MU0017 Talent Management - 4 Credits
(Book ID: B1338)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.Explain the methods adopted to control recruitment and hiring
process.
Answer : Most of the organisations irrespective of fact whether they
are small, medium, or big scale companies have their own methods of
hiring the candidates for the required positions. Sometimes, this
process is dealt within the company itself or it is handled by some
subcontractors or recruiting agencies.
Following are some of the aspects of the recruiting process:
o

Get the candidates resume/CV from different job portals.

Classify the candidates based on diferent criteria like experience,

technology, so on.
o

Send automated mails to sorted candidates for the interview.

Schedule/reschedule the interviews.

Manage many rounds of interviews for the candidate.

Manage interviewers for diferent rounds of interview.

Send automated mails and SMS alerts to keep the

interviewers informed about the interview schedule.

Handle interviewers remark and rating for the interviews.

Send alerts for the scheduled interviews, hold candidates, joining

candidates, so on.
o

Get the soft copy of documents like experience letter, relieving

letter, resignation letter, so on from previous company once the
selection process ends.

Manage background check result for the candidates.

Get feedback report for ex-employees, ex-employee documents

like experience letters, pay slips etc.

Support different reports like hold candidates, selected

candidates, candidate feedback report so on.

Candidate information management

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Personal information of a candidate is collected from various

sources like job portals, employee referrals so on. Personal
information include full name, contact number, address, email
ID, designation, so on. The resume or CV (curriculum vitae) of

candidate is also managed, and the soft copies of these resumes

are uploaded in different formats.

Q2.India as nation stands out for it entrepreneurial and well educated

talent base. Justify.
Answer : India is as nation stands out for it entrepreneurial and well
educated talent base. India has a large pool of scientists, engineers
and technicians. Currently a lot of importance is given to the
Q3.What are the steps to be followed while doing an assessment of an
organisation?

Q4.What is the role of an HR in talent management?

Q5.Describe the five stage approach for building a competency model.

Q6.What are the four major keys involved in promotion of ethical

behaviour in the workplace?
Answer : The four major keys involved in promotion of ethical behaviour in the
workplace include:
1) Confess:
When employees commit a mistake and fail to raise the issue to
management so that the issue can be resolved then the situation
becomes worse.
Most of the times, problems increase rapidly and get larger. The
situation becomes even worse when employees start blaming each
other as to who was the culprit. When the employees commit mistake,
the best way to resolve it is to inform their manager and take the
blame. This blame game may result in complete disaster and hurt
workplace morale. In most of the cases, blaming each other results in
workplace enmity and work in an organisation comes to a halt.
Employees who confess their mistakes are more consistent and
trustworthy, and they also have the ability to perform damage control.
Managers know that if the employees willingly come forward to confess
their own mistake they will be less likely to cover something up. It also

proves that they have better things in their mind for the organisation to
develop. The warning to this point would be to not to allow the
employee repeat the same mistake.
2) Follow the book:
Another common mistake that employees do is attempting to resolve
a problem by bending the rules. This results in creation of a new list
of

problems.

Performing

some

acts

such

as

backdating

the

documents or signing the documents for their managers might

resolve the issue at that point.
But, later those fraud activities will result in some serious problems
once the culprit has been found out. Hence, it is better to confess to a
problem and possibly be seen as not competent enough for committing
such a mistake which is a worse case situation, than covering up a
problem with no ethical values, without considering the outcome.
Employees even though have good intentions sometimes become too
absorbed in the thought of getting something done.
3) Good communication and information:
In todays business scenario, it is evident that success of a business
depends on good communication. Communication plays a crucial
role in an ethical workplace because the way an employee
communicates can either create or destroy the positive framework
of a workplace. Some acts such as gossiping, which seem
undamaging, may result in distrust and unfaithfulness through
rivalry in the workplace. Open and consistent communication helps
to keep employees and managers informed about the recent events.
It also prevents problems and also helps in decision making in the
company that are above board. Lack of communication or hiding
motivations results in dilemmas around workplace ethics.
4) Consider the Problem Trio
Greed, lust, or anger can be considered as the three major problems
that are the root cause for failure in workplace ethics. The best
example for greed is an employee who steals or performs illegal
business dealings. Greedy decisions are the outcome of a wish to get

more than they deserve from their position in the company. Lust is
generally seen in improper relationships that are not accepted by any
organisation. For example, a manager/assistant relationship can create
a direct and negative impact on working environment and also serve to
erode the organisations chain of command depending on wrong
fraternisation. Anger is mostly seen in employees who have the feeling
that the organisation owes them something because of poor working
environment, bad
salary, or other disturbances. In this case, employees more often
become greedy or choose a self- destructive form of action against the
organisation.
Workplace behavioural ethics are applicable to any job, any industry, or
any organisational environment. Employees who have high morale,
strong character, and solid communication are the signs of an ethical
workplace. It is very important to present yourself in an ethical manner
to ensure a moral workplace.