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E2, CDS Avenue,
Kart Track Road,
Chennai 600 042

Home Phone: +91-44-22443067

E-mail Id:

Product Management

Currently managing a Software Product, which is one of leading traceability

Software addressing the needs of Food supply chain managers, helping global
organizations to manage their food chain and track quality and safety.
o Responsible for Functionality definition of the product
o Interact with Development Team and Manage versions and releases
o Interacting with clients and the market to define the roadmap for the
o Provide Pre-sales support to the Business Development and Business

Relationship and Delivery Management

Experience in managing multiple international and domestic projects both

onsite and off-shore handling Projects, Operations, Relationship and
Experience in handling Global Key Accounts and managing Customer
Handled large teams of technical work-force
Expertise in Conducting Requirement Studies, preparing Estimates and
Technical and Commercial proposals
Manage resources, deliverables and risks for multiple projects
Conducting commercial negotiations with clients
ERP & CRM Implementation

Handled ERP Rollout Project Indias one of the largest MNCs involving
multiple sites
o Starting from development of scope, process mapping, customization, to
complete implementation
o Handled the roll-out involving Manufacturing, Sales & Logistics functions
Industry exposure in Software, Engineering, Manufacturing, Supply Chain,
Textile, Beverages, Retail Financing, Dairy, Automobile Dealership, Telecom,
Good knowledge on MFG/PRO, implementation, customization including
localization issues, etc.
Implemented MATFLOW for Danfoss India and handled localization module
development to incorporate Indian taxation
Trained in SAP R/3 (MM)
Conceived and developed CRM solution for Danfoss which is being used by
APAC region
Capable of managing projects of diverse nature like ERP Implementation,
Customization, Software Development, IT Migration and System Integration,
Business Intelligence, etc.
Have worked in development projects involving RDBMS environments like
Progress, Oracle, Ingres, DB2/400

Hands on Experience in development tools like Progress, Developer 2000,

Visual Foxpro, SQL/400, RPG/400, CL/400
Functional experience in Manufacturing, Supply Chain, Financial Services,

Corporate IT Management

Headed Corporate IT function in various organizations, providing IT direction

to the organization
Experience in designing and setting-up distributed IT infrastructure for large
Experience in identifying needs of the business and support them with
necessary IT Solutions
Experience in designing solutions for new requirements as well as migrations
from legacy systems
Hands on experience in designing & setting up Networking & messaging
systems for multi-location sites
Designing and implementing IT Security Policies and Disaster Recovery
Handling vendors and service providers, commercial negotiations, laying
down SLAs, monitoring them
Exposure to working with MNCs, Indian Corporates and International
Consultants and Clients

Business Process & Change Management

Expertise in designing and engineering Business Processes for complex

business operations
Managed a large Business Transformation project along with KPMG Peat
Played coordinator role in many IT driven organization change projects
Trained in Total Process Management methodologies and Benchmarking by
Dr. Robert Camp of Global Benchmarking Network and inventor of
benchmarking technique
Entrepreneurial approach to work with good Team Building Skills
Have very good Communication and Training skills


MBA - PSG College of Technology, Coimbatore

AMIE (Undergone Course)
B.Sc. (Physics, Maths & Chemistry) Govt



From January 2004
FXA Group Head Projects & Business Analysis
This is a Software product company, focusing on Food Traceability solutions to
the global food industry.









Responsible for functionality definition for the new features and

Interact with market and clients to identify the needs (Pre-sales Technical
support). Some of the clients are Betagro, ASDA (Walmart) and GsPascual, River Kwai International, Costco, etc.
Identify future needs and develop the roadmap for the product

From September 2002 to December 2003

ITTI Limited, Assistant Vice President
IT & ERP Services Company, which offers end-to-end ERP Services like
Implementation, Customization, Help Desk, etc. also provides support in the
areas of customized development of software, Business Intelligence Systems,
Web Based developments, etc. Have practices in SAP and Mfg/Pro

Head of operations of one of the Off-shore Support & Development Centers

Handling Deliveries and Customer Relationship for Key Accounts (Global and
Manage multiple projects (both on-site and off-shore)
Managing Resources, Deliveries and commercials
Heading quality process initiatives
Business Development

Key Achievements

Set up the Global Application Help Desk for a MNC supporting their
manufacturing sites across the globe

From June 1999 to August 2002

Danfoss Industries Pvt Limited Manager IT
100% subsidiary of Danfoss A/S, Denmark. Trading of Danfoss Products in India
and neighbouring countries. Well known in the area of Refrigeration and Air
Conditioning and Motion Controls, heating, etc.

Head of the IT Function of Danfoss India. Providing IT driven solutions to

support the organization in achieving its objectives, goals and competition

Key Achievements

Provided the necessary IT Infrastructure for Danfoss in India, which is a

green-field project, within a short duration
Successfully implemented MATFLOW, an AS/400 based Logistics ERP
Solution integrated to the Global Logistics System
Designed and implemented corporate network to connect all Branches,
mobile users and HQ at Denmark
Conceived and developed CRM solution for the sales team, which is being
used by APAC region

September 1995 May 1999

Sakthi Group of Companies - Head Enterprise-wide Solutions
Part of Sakthi group of companies comprising of Sakthi Finance Limited, ABT
Industries, Sakthi Beverages & Sakthi Textiles. Group turnover - Rs.400 crores,
1000 employees and more than 40 locations

Heading IT solutions group with 25 member Software Development Team,

providing solutions to Group Companies

Key Achievements
Formed and managed the internal BPO group for the organization
Managed many software development projects for the group companies
Designed, developed and implemented a Business Intelligence System based
on Pilot OLAP tool
Designed the Customer Credit Evaluation system
Successfully coordinated a BPR Project with the help of KPMG Peat
Marwick and implemented the recommendations which resulted in
dramatic improvement in process efficiencies and reductions in cycle-time,
cost and manpower
February 1989 to August 1995
Brooke Bond Lipton India Limited Systems Officer

Heading the systems function in one of the Manufacturing Units, Identifying

the areas for computerization and conducting System study and prepare the
Requirements Specifications for the systems, manage outsourced
development operations and implement

Key Achievements

Achieved total computerization in one of the major manufacturing sites which

involved Software Development, Implementation, infrastructure planning,
Network planning, etc.
Implemented an ERP solution (MFG/PRO) in one of the regions involving
manufacturing & distribution sites
Handled customization projects in areas of Buying, Manufacturing and
distribution of tea and coffee
Taken part in the Quality Programmes and managed Quality Improvement
projects based on JQIT

May 1985 to February 1989

Sri Mahalaxmi Data Centre Systems Manager

Heading the Software Development operations

Was responsible for the revenue and profit targets

Projects Handled

Managed many major development projects (Integrated System for a

leading Cement Industry in Tamil Nadu and Integrated systems for all
the Co-operative Milk Unions in Tamil Nadu, etc.)
Designed and developed many application software for clients on various
platforms in BASIC, COBOL, DBASE, Foxpro, Clipper, etc.

Personal Information:
Fathers Name
Mothers Name


P Shanmugam (Late)
M Balasaraswathi, Retired Teacher

Mr. S. Balu,
Executive Director
Ford Information Tech Services India
Tidel Park
Mr. D Harish
Vice President HR
Hindustan Lever Limited,
Brooke Fields,
Marathahalli Post,

Mr. M Rameshkumar
Head - Business Planning
Ford Business Services
TNPL Building,