MUHAMMAD KHALID

Cell: 03228620826, 03349087573

Tel: 0923-631318
E-mail: engrkhalid1989@gmail.com
Address: House No. 311/13, Mohallah Sultan Garhi, Risalpur,
Tehsil & District Nowshera, Khyber Pakhtunkhwa

OBJECTIVE

To obtain an entry-level position as RF Drive Test Engineer

EDUCATION
2008 to 2012

B.Sc. Telecommunication Engineering

University of Engineering & Technology, Peshawar
Major Courses: Wireless Communications, Microwave Engineering, Antennas and Wave
Propagation, Fiber Optic Communications, Data Communication & Computer Networks,
ATM & Broadband ISDN, Radar System, Communication Electronics, Project Management
Cumulative GPA: 3.28/4.00

EXPERIENCE
Jan 2014 Jan 2015

May July 2013

April 2013
(One Month)

SKILLS

Pakistan Telecommunication Company Limited (PTCL), Mardan

Internee (Multimedia & Broadband)
Provisioning and Faults rectification of Broadband and IPTV services
Supervised a Team of 18 Customer Premises Equipment Installer (CPEI)
Meeting daily and monthly Broadband and IPTV sales targets
Installation and Configuration of DSL Modems and IPTV Set Top Box
Provided customer support and faults rectification within KPI. Coordination with
technical department for timely resolution of customer complaints
Identifying and resolving faults related to Access network and exchange equipments
Main Distribution Frame (MDF), Digital Subscriber Line Access Multiplexer (DSLAM),
Cabinet and Distribution Point (DP) Box
Spine Engineering Private Limited, Islamabad
Internee (BSS Engineer)
Team Lead in PTML Ufone Project Phase 11A and CMPAK (Zong) BSS ISB-RWP SWAP
Project/Expansion & Roll out project in North Region (Both Indoor & Outdoor BSS sites)
Experienced hands on Huawei Equipments. Successfully installed BTS (3900, 3012),
Directional Antennas (900-1800 MHz, Dual Band), GRRU, DDPU, DTRU, DRFU, GRFU,
Coaxial Feeders, Antennas Jumper, Power Cables, Optical Fiber, CPRI & Grounding Cables
Prepared BSS sites Audit reports, List of Equipments (LEQs) and Survey reports which
includes taking pictures and measurements of Antennas Mechanical and Electrical Tilts,
Antennas/Tower height, 1st 2nd 3rd sector Antennas Azimuth & Panorama view
Worked in morning, afternoon and night shifts. Managed Teams accommodation, food
and travelling cost within the allocated budget during telecom field activities
ASK Development, Lahore
Customer Support Executive
Provided Technical Support to Pakistan Telecommunication Company Limited (PTCL)
Broadband Customers in Urdu and English language
Resolved issues on the spot regarding: Modem Configurations, Wi-Fi settings & Passwords,
Downloading/Uploading and Browsing issues, Technical inquires, DSL billing issues etc.
Used multiple softwares: Cisco IP Communicator, Desktop Agent Toolkit and Siebel CRM.
PTCL softwares: Billing & Customer Care (BNCC), I-Click, PTCL DSLAM, Customer Support
Console & Authentication Authorization & Accounting (AAA) portal

Computer: Proficient in MS. Office (Word, Power Point, Excel), Windows, Internet
Languages: English (Fluent), Urdu (Fluent), Pashto (Native)
Professional: Excellent communication skills. Flexibility to adopt different working hours
& locations. Team work, analytical & able to work without direct supervision
References can be provided upon request