NANCY PAPPALARDO

Email: INVENTNL@gmail.com
https://www.linkedin.com/in/nancypappalardo

Bloomfield, NJ

EXPERIENCED ACCOUNT/PROGRAM AND PROMOTIONS MANAGER

A top-performing account and promotions professional highly accomplished in all areas of program management with a strong ability to build and
maintain relationships. Accredited with combining superior business development, communication, and promotions industry expertise to deliver
substantial revenue growth in highly competitive business markets. Experienced in aiding in the design of effective promotions in support of larger
marketing and advertising campaigns and standalone promotions with a focus on formerly untapped markets.
A REAS OF EXPERTISE

Account/Project Management
Business Development
Industry Networking

Client Relations
Oral/Written Communication
Attention to Detail

Policy Development
Complex Problem Solving
Promotional Law Compliance

K EY SKILLS ASSESSMENT
STRATEGIC PROMOTIONAL CAMPAIGN DEVELOPMENT Extensive experience in overseeing and implementing all tasks related to managing client
accounts including promotion development in the digital and traditional space. Knowledgeable in promotional law compliance and industry
standards which ensures that the client is consistently in compliance with state and federal laws as they are currently interpreted and enforced.
CLIENT R ELATIONS Highly experienced in maintaining positive relationships with internal teams as well as several national, high-level clients
including the National Football League, Georgia-Pacific, USAA, IMG Worldwide and Merck (now Bayer).
P ROFESSIONAL EXPERIENCE
TEAM D IGITAL

P ROMOTIONS ( FORMERLY PROJECT S UPPORT TEAM)

ACCOUNT MANAGER/P ROGRAM MANAGER

JANUARY 2013-DECEMBER 2014
Responsible for overseeing contracts with several national, high profile, clients (listed above) which includes relationship building, providing
account oversight and maintaining a positive working relationship with the client. Extremely accomplished in developing new business and growth
opportunities for clients through superior promotions management experience, trustworthy guidance and dedication to the relationship.

Uncover client business needs and goals and assist in developing strategic promotions

Ensure that all projects are in compliance with applicable promotional laws and guidelines, as they are interpreted and enforced

Draft and issue estimates/letters of agreement for individual promotions which defines scope, services, and budget

Draft Official Rules and all applicable legal disclaimers for promotions

Oversee the review of creative materials ensuring compliance with the Official Rules of each individual promotion

Oversee the state registration, winner selection/notification process, prize procurement/fulfillment and delivery of weekly status updates
PROJECT SUPPORT TEAM
PROGRAM D IRECTOR
J ANUARY 2003-J ANUARY 2013
Responsible for overseeing contracts with several national, high profile clients (listed above). Through dedication and proactive management style,
efficiently perform and manage the needed tasks to develop clients digital and traditional promotions.

Build client relationships and develop new business/growth opportunities through superior promotions management, trustworthy guidance
and dedication to the relationship

Provide promotions legal compliance consultation to ensure that all projects are in compliance with applicable promotional laws and
guidelines

Draft and issue estimates/letters of agreement for individual promotions which defines scope, services and budget

Draft Official Rules and all applicable legal disclaimers, manage individual State Games of Chance registration/deregistration as required by law

Track project deliverables coordinating the review and approval process with all stakeholders

Review all creative materials, manage winner selection and notification process ensuring compliance with the applicable Official Rules

Coordinate prize procurement/fulfillment and work closely with other organizational departments throughout the promotional campaign and
provide weekly status updates to clients

PROGRAM MANAGER
MARCH 1999-J ANUARY 2003
Responsible for the day-to-day management/coordination of digital and traditional promotions. Successfully work with multiple internal
and external stakeholders throughout the development cycle of each promotion ensuring client needs are met including a timely launch.

Provide promotions legal compliance consultation to ensure that all projects are in compliance with applicable promotional laws and
guidelines, as they are interpreted and enforced

Draft and issue estimates/letters of agreement for individual promotions which defines scope, services and budget

Draft Official Rules and all applicable legal disclaimers, manage individual State Games of Chance registration/deregistration as required by law

Track project deliverables coordinating the review and approval process with all stakeholders

Review all creative materials, manage winner selection and notification process ensuring compliance with the applicable Official Rules

Coordinate prize procurement/fulfillment and work closely with multiple internal and external departments throughout the promotional
campaign and provide weekly status updates to clients

FULFILLMENT DIRECTOR
SEPTEMBER 2001-DECEMBER 2014
Responsible for overseeing all aspects of fulfillment services provided to clients. Exhibit a high level of both relationship and staff management by
developing more efficient procedures and effectively maintaining relationships with vendors

Provide estimates and coordinate all fulfillment related projects for clients which include, prize fulfillment, data entry, call center services, and
rebate/offer redemption services

Oversee the receipt and processing of all inventory and mail-in entries