What is a bad pool header and how do I fix it?

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Applies to Windows | Windows 7 | Repair and Recovery

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Question
April 22,
2012
ChrishondaThomas asked on April 22,
2012

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What is a bad pool header and how do I fix it?

What is a bad pool header and how do I fix it?
Windows has been taking 30 or so minutes to start. I've tried repairing it but nothing seems to work and
now I'm getting a blue screen that says "bad pool header".

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April 23,
2012
Winston M replied on April 23,
2012

Microsoft

Hi,

1. Have you made any changes to the computer prior to the issue?
2. Do you get any specific error codes?

A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the
most common, but this can have diverse causes including bad sectors or other disk write issues, and
problems with some routers. (By theory, RAM problems would be suspect for memory pool issues).

Method 1:

Disconnect any external devices connected to the computer except the mouse and keyboard, check what
happens.
With Windows 7, you can run a check disk from system recovery options using command prompt.
Refer the article mentioned below:
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Method 2:

If the above step fails follow the steps:

Step 1:

Restart computer in safe mode and check if the issue persists. Follow the steps in the link:

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b[10.5.2015. 21:43:04]

What is a bad pool header and how do I fix it? - Microsoft Community

If safe mode works restart computer in clean boot and check if the issue persists.Follow step 1 in the link
to enable to clean boot:

http://support.microsoft.com/kb/929135

Follow the step 7 from the article to Reset the computer to start as usual, after performing the clean boot
troubleshooting.

Method 3:

If the above step fails follow the steps in the link:

http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Hope this helps.

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October
2013
anishxxx replied on October
4, 4,2013

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i hv same error for windows 8,how to go about it,please reply

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All replies (10)

Answer
April 23,
2012
Winston M replied on April 23,
2012

Microsoft

Hi,

1. Have you made any changes to the computer prior to the issue?
2. Do you get any specific error codes?

A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the most
common, but this can have diverse causes including bad sectors or other disk write issues, and problems with
some routers. (By theory, RAM problems would be suspect for memory pool issues).

Method 1:

Disconnect any external devices connected to the computer except the mouse and keyboard, check what
happens.
With Windows 7, you can run a check disk from system recovery options using command prompt.
Refer the article mentioned below:
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Method 2:

If the above step fails follow the steps:

Step 1:

Restart computer in safe mode and check if the issue persists. Follow the steps in the link:

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

If safe mode works restart computer in clean boot and check if the issue persists.Follow step 1 in the link to

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b[10.5.2015. 21:43:04]

What is a bad pool header and how do I fix it? - Microsoft Community

enable to clean boot:

http://support.microsoft.com/kb/929135

Follow the step 7 from the article to Reset the computer to start as usual, after performing the clean boot
troubleshooting.

Method 3:

If the above step fails follow the steps in the link:

http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Hope this helps.

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October
2013
anishxxx replied on October
4, 4,2013

16

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i hv same error for windows 8,how to go about it,please reply

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MQ

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4, 2014
Murtadha Qahtan replied on MarchMarch
4, 2014

In reply to Winston
M's post
on April
In reply to Winston
M's
post
on23, 2012
April 23, 2012

all these are for windows 7

what about the error in windows 8

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April2014
6, 2014
vouches replied on April 6,

In reply to Winston
M's post
on April
In reply to Winston
M's
post
on23, 2012
April 23, 2012

each time i connect my internet mordem then the problem of bad pool header occures.what should i do to
prevent this

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MA

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May 14,
2014
mark63424 replied on May 14,
2014

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In reply to anishxxx'spost
post on October
4, 2013
In reply to anishxxx's
on October
4, 2013

same here only with windows 8.1

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September
2014
JGCUSTOMPC replied on September
8,8,2014

In reply to mark63424's post

on May
14, 2014
In reply to mark63424's
post
on
May 14, 2014

I am having the same issue. I am have run memtest, Processor tests, all come out fine. I had event log errors
with skydrive, bonjour. I removed both of them from the system. used this command in the power shell running
as an admin :

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b[10.5.2015. 21:43:04]

What is a bad pool header and how do I fix it? - Microsoft Community

wevtutil el | Foreach-Object {Write-Host "Clearing $_"; wevtutil cl "$_"}

to clear event logs. Still get the same issue. Bios is up-to-date for windows 8 systems. This is however an older
motherboard. I am thinking it might be time for an upgrade it is a asus p8z68-V/GEN#3. Running a i7 2600k,
not o.c'ed. 1333MHZ 16 GB DDR3 Ram

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2015
Paul Romano replied on March March
24, 24,2015

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In reply to mark63424's post

on May
14, 2014
In reply to mark63424's
post
on
May 14, 2014

Same here, windows 8.1, nothing change before, was playing, the spec are: Dell N5420, 6Gb RAM, 1 Gb VRam,
auto update windows, auto update virus (Microsoft n MBAM), but machine was not updating.
When I run memtest, Processor tests, all, all come out w/Some of timedetected as some bad sectors, butsome
of timesnothing...

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2015
JGCUSTOMPC replied on March March
24, 24,2015

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In replyRomano's
to Paul Romano's post
on March
2015
In reply to Paul
post
on24,March
24, 2015

My issues stopped after uninstalling bit defender total security and installed g-data. Several customers of mine
stated having stability
issues with bit defendr in windows 8/8.1

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April 10,
2015
pc god replied on April 10,
2015

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guys Google blue screen viewer download it, it will tell you what's causing the problem in my case its my OS
now looking for a fix but im sure reinstalling it will do. also after ur pc gets the blue screen it makes a dump
folder in ur c drive called mini dump witch has ur error's.

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April 25,
2015
Nisa Akkok replied on April 25,
2015

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In reply to Winston
M's post
on April
In reply to Winston
M's
post
on23, 2012
April 23, 2012

i use windows 8, but i did the method you said and it worked. thanks

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http://answers.microsoft.com/en-us/windows/forum/windows_7-system/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b[10.5.2015. 21:43:04]