Académique Documents
Professionnel Documents
Culture Documents
8.21
The Workshop
The Program
DAY ONE
DAY TWO
Practical Sessions
CREATIVITY DEVELOPMENT
COMMUNICATION SKILLS
Understanding how behavioural profiles
effect communication
The communication process
The power of questions
Active listening skills
Principles of creativity
Brainstorming techniques
Brainwriting
Problem solving
On-Site Training
Sources of conflict
Five conflict management styles
Assessing your conflict management
style
Growing with constructive conflict
Collaboration as a way of life
AUTHENTIC COMMUNICATION
idc@idc-online.com
www.idc-online.com