Oracle 11gR2 Install Guide

Oracle 11gR2 Install Guide
Running the Oracle Installer

____________________________________________________________________________________
____________________________________________________________________________________
Document Information
1.1
Document History
Date
Doc
Version
Author
Change Description
1.00
Kevin Peffley
First version of this

document.
10/22/20
10
1.01
Kevin Peffley
Changed name of PL SLQ app

and owner to PL/SQL
Developer and James Cooke.
11/10/20
10
1.02
Kevin Peffley
Added qualifications for JMP

8.0.2. JMP does work with
11gR1, but does not work
with 11gR2.
2/16/201
1
1.03
Kevin Peffley
JMP 9.0 now works with

11gR2 x64. JMP 8.0 will only
work with 10gR2.
1.2
Bold Blue Text
Indicates names of objects, such as folders,

tabs, buttons, which you can view or select or
click with your mouse.
Bold Black Text
Indicates key words, names of files, databases,

etc.
<Bold in
Brackets>
Indicates a template where a naming

convention is required. For example,
<site>_<environment> indicates the name
of a site, an underscore character (_), and an
environment type, e.g., D1C_Integration.
1.3
1
Text Guide
Table of Contents
DOCUMENT INFORMATION.........................................................................................................
____________________________________________________________________________________
Doc Version: 1.03
Product: Oracle 11gR2
Save date: 2011-02-17

Page 1 of 15

____________________________________________________________________________________
____________________________________________________________________________________
1.1 DOCUMENT HISTORY........................................................................................................................ 1
1.2 TEXT GUIDE..................................................................................................................................... 1
1.3 TABLE OF CONTENTS........................................................................................................................ 1
1.4 PURPOSE......................................................................................................................................... 2
1.5 INSTALLATION GUIDELINES................................................................................................................. 2
1.6 PREREQUISITES................................................................................................................................ 3
2
ORACLE 11GR2 INSTALL GUIDE................................................................................................

2.1
2.2
USING ISS....................................................................................................................................... 3
RUNNING THE ORACLE INSTALLER..................................................................................................... 3
ORACLE 11GR2 SUPPORT CONTACTS......................................................................................
XI 3.1 SUPPORT CONTACTS.......................................................................................................
TROUBLE SHOOTING GUIDE......................................................................................................

5.1
DESKTOP INTELLIGENCE ISSUES........................................................................................................ 8

UNINSTALLING ORACLE 11GR2.................................................................................................
6.1
6.2
1.4
LAUNCHING DEINSTALL.BAT................................................................................................................ 9
REMOVING ORACLE FILES............................................................................................................... 12
Purpose
This document covers guidelines and instructions for installing Oracle 11gR2
x32 Client and Oracle 11gR2 x64 Client.
1.5
Installation Guidelines
There are two versions of the Oracle 11gR2 Client: a 32 bit client and a 64
bit client. The following table lists which operating systems these Oracle
11gR2 clients can be installed.
Oracle Client
Windo
ws XP
Windo
ws 7
Windows
Server
2003
Windows
Server
2008
Oracle 10gR2 x32

Client
Yes
Yes
Yes
Unknown
Oracle 11gR2 x32

Client
Yes
Yes
Yes
Yes
Oracle 11gR2 x64

Client
No
Yes
Yes
Yes
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 2 of 15

____________________________________________________________________________________
____________________________________________________________________________________
While Windows 7 and Windows Server 2003/2008 are 64 bit operating

systems, many query applications at Intel are still 32 bit, and only a few, at
this time, are 64 bit.
The table below shows which the applications that were tested for Oracle
11gR2. It shows the product owner, whether the application is Windows 7
ready, and which Oracle client is required for the application. (To have your
application posted in this list, please contact Kevin Peffley at with subject as
Oracle 11gR2 Client.)
Application
Name
Product
Owner
Window
s7
Ready
Support
for
11gR2
11gR2
x64
Client
11gR2
x32
Client
10gR2
x32
Client
DeskI Xi 3.1
SP3
Jeff Doing
Yes
Yes
No
Yes
Yes
Discovery
Jeff Doing
No
No
No
Yes
Yes
PL/SQL
Developer
James T
Cooke
Yes
Yes
No
Yes
Yes
SQL
Pathfinder
Jolyon
Clarke
Yes
Yes
Yes
Yes
Yes
VA/MGPC3
Tom
Summers
Yes
Yes
Yes
Yes
Yes
JMP 8.0.2
Eric
Monroe
Yes
No
No
No
Yes
JMP 9.0
Eric
Monroe
Yes
Yes
Yes
No
No
Other considerations:
If your query application is not Windows 7 Ready, this means that

you should be running XP and, if you require Oracle 11gR2, then you
should install the Oracle 11gR2 x32 Client.
It is possible to install both the 11gR2 x32 and x64 Oracle clients
on Windows 7. This will give you the ability to run the Oracle x64 bit
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 3 of 15

____________________________________________________________________________________
____________________________________________________________________________________
client for applications that can use it, and you can run the Oracle x32 bit
client for applications that cannot run in x64 bit mode. For example, you
want to run XYZ application queries with the x64 bit Oracle client, and you
also require the x32 bit client to run DeskI queries. You may need
instructions from your application product owner for switching from one
Oracle client to another.
It is not recommended to install 11gR2 x32/64 with the 10gR2 x32

client. While it is possible to install 11gR2 on top of 10gR2, this
combination of Oracle clients has not been tested together and is not
supported.
1.6
Prerequisites
The following prerequisites should be observed before installing Oracle

11gR2.
It is recommended that if you already have an installation of Oracle on

your system, that you first uninstall it before installing Oracle 11gR2.
See the instruction guide Uninstall Oracle 10gR2.doc for more details in
the document, Uninstalling Oracle 10gR2.doc. For other versions of
Oracle, please consult your application support person for instructions.
It is recommended that you close all applications, except Internet

Explorer, before installing Oracle 11gR2.
2
2.1

Using ISS
1. The installer for Oracle 11gR2 is located on the ISS web site. Launch
Internet Explorer, and go to the URL http://iss.intel.com.
2. Do a search for Oracle 11gR2.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 4 of 15

____________________________________________________________________________________
____________________________________________________________________________________
2.2
1. Click on the link Install Now!

2. The installer first searches for any Oracle files in the root directory of your
C: drive. If found, the command procedure will display the following
message:
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 5 of 15

____________________________________________________________________________________
____________________________________________________________________________________
3. If you have another version of Oracle installed, it is highly recommended

that you uninstall it before proceeding with the Oracle 11gR2 installation.
Enter n to exit the command procedure, and perform an uninstall of
Oracle, then launch the ISS installer for Oracle 11gR2. (To uninstall Oracle
10gR2 see Uninstalling Oracle 10gR2.doc.)
4. Upon continuing, the ISS installer will call the Oracle 11gR2 and display
the following.
NOTE:
The text shown above is an example, and that it will be slightly different
when installing on your system.
5. Next the Oracle 11gR2 installer command window pop up. It will display
for several moments, as shown below. Be patient.
6. Within a minute or so, the Oracle 11gR2 installer display text, as follows:
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 6 of 15

____________________________________________________________________________________
____________________________________________________________________________________
7. Within 5 to 7 minutes, the Oracle installer will finish, as shown below:
8. As shown above, press the Enter key to exit from the command
procedure.
9. To verify that Oracle 11gR2 has been installed
a. Click Start, Programs.
b. Look in the Programs list for the Oracle group. The Oracle home
name is determined by whether you have installed the x32 or x64
version of Oracle.
c. If you have installed the x32 version, the Program group name will
be Oracle_11gR2_x32_1. An example is shown below:
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 7 of 15

____________________________________________________________________________________
____________________________________________________________________________________
d. If you have installed the x64 version, the Program group name will
be Oracle_11gR2_x64_1. Within Windows 7, the x64 bit version of
Oracle 11gR2 will display as follows:
Oracle 11gR2 Support Contacts
Should you have any issues installing Oracle 11gR2, the following people are
available to help you.
Name
Email Address
Kevin Peffley
Kevin.D.Peffley@intel.c
om
480
8-554-2947
Munir Ghamrawi
Munir.Ghamrawi@intel.
com
971
8-215 9615
Alan Fu
Alan.Fu@intel.com
480
8-554 2399
Area
Code
Phone
Trouble Shooting Guide
This section contains issues, workarounds, and solutions that Oracle users
may run into during or after the install of Oracle 11gR2. If you have any
issues that you would like to have posted in this section, send email to Kevin
Peffley.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 8 of 15

____________________________________________________________________________________
____________________________________________________________________________________
4.1
Desktop Intelligence Issues
Desktop Intelligence for Xi SP3 is not compatible with Oracle x64 bit drivers.
DeskI will display the following error message if you have the x64 Oracle
drivers installed, but not the x32 bit drivers.
If you are having connection problems with DeskI, make sure you have the
x32 bit version of Oracle installed. Should you have another application that
requires the x64 bit Oracle drivers, note that it is possible to have both
11gR2 x64 and x32 bit drivers installed at the same time.
4.2
PL SQL Developer Issues
The following error message is displayed by PL SQL Developer if no Oracle 32

bit driver is found.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 9 of 15

____________________________________________________________________________________
____________________________________________________________________________________
Install the Oracle 11gR2 x32 Client, and your problem should go away.
4.3
Oracle ODBC Issues on Windows 7
Some users, especially JMP users, set up their connections to Oracle

databases using the ODBC Admin tool. If you are running Windows 7, note
that the default admin tool on Windows 7 for ODBC connects with x64 bit
drivers. This will not work with x32 bit applications, like JMP 8.0.
This means that you will need to find the x32 bit ODBC Admin tool. Here are
some instructions:
1. Launch Windows Explorer.
2. Enter C:\Windows\SysWOW64 in the address bar. (This folder
contains application drivers for x32 applications. Dont let the 64 here
fool you!)
3. Enter the file name odbcad32.exe in the search box, as shown below.
4. Right-click on the file odbcad32.exe, and select Create shortcut.

Click Yes to create the shortcut on your Desktop.
5. The shortcut will be named, odbcad32.exe Shortcut. Find the
shortcut on your Desktop, right-click it and select Properties.
a. Click the General tab to rename the shortcut, if you like.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 10 of 15

____________________________________________________________________________________
____________________________________________________________________________________
b. Right-click again, and select either Pin to Taskbar or Pint to Start

Menu. This way you will always have it handy to create your
ODBCs.
6. Now you can click on your shortcut to launch the x32 bit ODBC Admin
Tool and create your Oracle ODBCs for your x32 bit application.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 11 of 15

____________________________________________________________________________________
____________________________________________________________________________________
Uninstalling Oracle 11gR2
This section contains instructions for uninstalling 11gR2.

Oracle 11gR2, unlike most versions of Oracle, cannot be uninstalled using
the Oracle Universal Installer. Instead, 11gR2 comes with a command
procedure, deinstall.bat, which performs the following operations:
Stops and deletes all Oracle services.
Removes most files and folders under the root Oracle folder.
Some files and folders must be removed manually, after a reboot.
5.1
Launching deinstall.bat
The command procedure, deinstall.bat, can be found in the following

directory path on your C: drive:
For the Oracle x32 bit client, look in the following directory:
C:\Oracle11gR2_x32\product\11.2.0\client_1\deinstall
For the Oracle x64 bit client, look in the following directory:
C:\Oracle11gR2_x64\product\11.2.0\client_1\deinstall
If you are using a Windows 7 system, right click on Deinstall.bat, and select
Run as administrator.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 12 of 15

____________________________________________________________________________________
____________________________________________________________________________________
If you are using an XP system, right click on the file deinstall.bat file, and
select Open.
The deinstall.bat file will start up as shown above. After a few minutes it will
prompt you to continue with the uninstall, as shown below.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 13 of 15

____________________________________________________________________________________
____________________________________________________________________________________
Enter y to continue with the uninstall. The following text will be displayed in
the Windows command window.
When deinstall.bat is finished, the command window will disappear.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 14 of 15

____________________________________________________________________________________
____________________________________________________________________________________
5.2
Removing Oracle Files
Before removing all other Oracle 11gR2 files, you will need to reboot your
system to remove Oracle access from the remaining Oracle files. Otherwise,
you will not be able to remove the files.
After the reboot, click Start and select the Windows command prompt. Enter
the following commands:
C:
CD \
RD /s
Oracle_11gR2_x32
CD \Program Files (x86)

RD /s Oracle
For each time you enter the RD command, respond with Y to remove the
files.
Your Oracle 11gR2 uninstall is now complete.
____________________________________________________________________________________
Doc Version: 1.03
Save date: 2011-02-17

Page 15 of 15

Oracle 11gR2 Install Guide

Transféré par

Informations du document

Description originale:

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Oracle 11gR2 Install Guide

Transféré par

Droits d'auteur :

Formats disponibles

Oracle 11gR2 Install Guide

Running the Oracle Installer

First version of this

Changed name of PL SLQ app

Added qualifications for JMP

JMP 9.0 now works with

Bold Blue Text

Indicates names of objects, such as folders,

Bold Black Text

Indicates key words, names of files, databases,

Indicates a template where a naming

Save date: 2011-02-17