Eyad Tobail

980 Renfrew Bay Email: etobail@yahoo.com

Winnipeg, MB R3N 1K6 eyadtobail@hotmail.com
Tel. 204-283-0644
Mobile: 204-997-0933

OBJECTIVE: To obtain a challenging career in the field of Information Technology where I can utilize my education, work
experience and background.
TECHNOLOGY SKILLS
• Windows 95,98, 2000 Pro and XP, Microsoft Office 2000, XP, 2003 and Vista, Windows NT 4.0, 2000 and 2003 Servers,
Exchange 5.5, 2000 and 2003 Servers, ISA 2000, DNS, DHCP, WINS and Terminal Servers, Sonicwall firewalls
• Backup systems ● PC and Servers Hardware maintenance
• Sonicwall firewalls ● VMware environment

WORK HISTORY
Technical Service Manager 2006-Current
Constant C Technology Group
Winnipeg-Canada
• Following up with all the current projects and discussing and planning the future projects
• Managing and leading all the technicians in the company
• Installing and configuring VMware ESX 3.5 server on IBM servers with IBM SAN
• Converting physical server to virtual servers
• Installing, configuring and maintaining Blackberry Enterprise and Professional servers
• Working with Prism software
• Supporting customers, networks
• Imaging computers and laptops using RIS server and pushing software packages with CA DSM installer
• Configuring and Installing Sonicwall firewalls and setting up VPNs between branches
• Setting up networks from scratch
• Supporting Windows 2003 Active Directory, Exchange 2000 and 2003
• Installing and maintaining GFI Products (Mail Essentials and Mail Archiver)
• Installing and Supporting BrightStor Backup software
• Installing and Supporting Computer Associates Etrust Antivirus (Networks, Servers and Stations)
• Remotely supporting clients firewalls, PCs and Servers
IT Department Manager 2005-2006
Hyundai Mobile Jordan (Exempt) Co. Ltd
Amman-Jordan
• Supervised, maintained, upgraded, and redesigned the company’s network (wire and wireless)
• Installed new Windows 2003 servers with Active Directory
• Processed Images for our Hyundai products
• Supervised the company’s mobiles web site design and launch
• Supervised the company’s electronic department web site design and launch
Head of Computer Department 2004-2005
Amman Arab University for Graduate Studies
Amman-Jordan
• Supervised the network maintenance and upgrade, technical support process, and software development process
• Participated in analyzing and re-designing the library and registration systems (Oracle)
• Administered Oracle Data Base
• Installed, administered and maintained the Exchange 2000 and Exchange 2003 servers
Systems Administrator 2000-2003
Computer & Engineering Bureau (CEB)
Amman -Jordan
• Provided technical support for all the company’s systems and network
• Upgraded the local network’s operating systems to windows 2000 and XP and switches
• Transferred financial, trading, commercial and logistics department's systems from DOS Accpac to WinAccpac
 • Installed Norton anti Virus Enterprise edition on the main server and the stations.
• Administered Networks for NT.4.0 and Windows 2000 platforms, including Proxy, ISA, and exchange severs
• Worked with a team to setup security for the company's network by installing hardware firewall (CISCO PIX) and software
one (ISA Server).
• Managed the Internal IT department.
• Communicated with other departments to meet their computer needs
• advised the department managers on security and data backup issues. Organized and scheduled my departments
employee tasks
• Trained Management, Staff and customers on
• WinWord, Excel, Power point and Microsoft Outlook
Computer Engineer and Networks Administrator 1999-2000
Union Bank for Savings and investments
Amman -Jordan
• Provided technical support for the Bank & all the branches (Software, Hardware & Networks)
• Provided technical support for the Wide Area Network, communication facilities and equipment
• Trained staff to use WinWord, Excel, Power point and Outlook.
Networks Administrator 1995-1999
AI-Ittihad Secondary Schools
Amman- Jordan
• Provided technical support for the three schools branches (Software, Hardware & Networks)
• Installed and upgraded all the workstations operating systems to Windows 98
Research and Teacher Assistant 1992-1995
Jordan University of Science and Technology
EDUCATION
M. Sc., Computer and Electrical Engineering 1996
Jordan University of Science and Technology - Jordan, Irbid
B. Sc., Computer and Electrical Engineering 1992
Jordan University of Science and Technology - Jordan, Irbid
Microsoft Certificate (MCP) "Installing, Configuring and Administering Microsoft Windows 2000 Server", Jordan 2002
Internet Technical Support Associate, Canada 2003
Wave IP 2500 Essentials Certified. Canada 2007
VoIP Basics, Canada Certified, Canada 2007

COURSES
CISCO CCNA online certification courses, Canada 2007
Sonicwall Firewall Configuration and Installation, Canada 2007
Network Security Fundamentals (NSF), Jordan 2002
Microsoft Security Workshop, Jordan 2002
Oracle Database Administration, Jordan 2001
Oracle 8i-DataBase Administration, Oracle 8i-Performance Tuning, Oracle 8i-Backup and Recovery, Oracle 8i-
Network Administration
Mastering Oracle, Jordan 2001
Introduction to Oracle SQL & PL/SQL, Develop PL/SQL Program Units, Oracle Forms Developer: Build Internet
Applications I, Oracle Forms Developer Build Internet Applications II, Oracle Reports Developer: Build Internet
Reports
Note: I am a Canadian citizen and I am willing to relocate and travel

REFERENCES
Will be provided upon request