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Enterprise Business Solutions Inc.

7631 Leesburg Pike, Suite A


Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944

Sharad, A
Objective
To secure a position in Software Quality Assurance to utilize expertise and experience in the field
and further professional growth.
Summary
Over five years of diversified industry experience in Quality Assurance and Testing of software
applications. Exposure to both, Manual and Automated testing of Stand-alone, Client/Server
and Web-based applications with focus on Functional, Load, Stress, and, Performance testing.
Strong communication and presentation skills, complete team player.

Expertise in using Mercury Interactive Automated Testing tools WinRunner, LoadRunner,


QTP, Test Director
Experience with Rational Team Test.
Experience in writing system test plans, defining test cases, developing and maintaining
test scripts and documenting all phases of QA process.
Experienced with QA Methodology to ensure good Quality control.
Worked with Automated and Manual Testing of applications developed for multiple
OSs: Windows and UNIX Environments.
Expertise in Functional, Integration, Positive, Negative, Back End, Configuration
and System Testing.
SDLC and Six-Sigma development and testing standards-DMAIC and DMADV.
Participated in requirements analysis reviews and working sessions to understand the
requirements and system design.
Experience with SQL queries used to perform Backend testing.
Maintenance of Test Matrix & Traceability matrix.
Expertise in GUI testing, Regression and Data Driven testing.
Expertise in problem solving and bug tracking reports using Bug Tracking tools such as
Rational Clear Quest, Test Director.
Excellent communication, documentation, presentation and organization skills with quick
learning ability to adapt to a new environment.

Testing Tools
Front End
Back End
Programming Languages
Project Management
Web Technologies
OS/Environments
Documentation

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Rahul

Technical Skills
WinRunner, LoadRunner, QuickTest Pro, Rational Team Test,
Rational Robot, Rational Administrator, Rational
Manager
WinRunner, QuickTest Pro, Rational Robot
WinRunner, SQL, Manual Testing
C, C++, SQL, Java
Rational Unified Process, Test Director, UML
HTML, XML, JSP, UML, .NET, EJB
Windows 98/2000/NT/XP, UNIX Sun Solaris
Test Plans, Test Cases, Bug Reporting, SDLC Six Sigma

Enterprise Business Solutions Inc.


7631 Leesburg Pike, Suite A
Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944

Professional Experience
Client: EDS
Location: Webster, NY
Position: QA Engineer; 06/04-06-05
Environment: LoadRunner, QTP, Oracle, IIS, Windows 2000/NT, XP
Application: Client/Server
Description:
EDS is a leading global technology services company delivering business solutions to its clients.
EDS delivers a broad portfolio of information technology and business process services to clients
in the manufacturing, financial services, healthcare, communications, energy, transportation, and
consumer and retail industries.
The project involved testing of Client/Server Applications for Xerox Corporation implementing
Real Time processing and tracking of trouble tickets generated by Xerox employees worldwide to
enable swift action and timely technical support. As a QA Engineer I performed Functional,
Load, Performance, Regression and Data Driven Testing for Client/Server application
AlpaSurvelliant.
Responsibilities:

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Rahul

Involved in writing Test Plan for the testing effort of applications.


Developed and executed Test Cases and Test Scripts based on the requirement
documents and managed it using Test Director.
Created projects using TestDirector Administrator.
Conducted manual Functional testing prior to automated testing
Used advanced features of QuickTest Pro checkpoints to verify that expected
information gets displayed in the AUT during the test run.
Created baseline scripts for Regression testing in QuickTest Pro.
Performed Data-Driven Testing using parameterization in QTP using advanced Data
Tables.
Wrote universal actions and parameterized actions.
Performed manual Back End Testing for employee and bug databases for
AlpaSurvelliant.
Wrote and enhanced VB Scripts to validate the application by inserting checkpoints.
Debugged the VB scripts in QuickTest Pro to check that it operates smoothly and
without interruption.
Performed Functionality, System, Front end, Negative and Positive testing using
Mercury Quick Test Pro.
Created VUsers to simulate Volume Testing on Database.
Involved in Configuration Testing.
Actively participated in enhancement meetings.

Enterprise Business Solutions Inc.


7631 Leesburg Pike, Suite A
Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944

Investigated software bugs and interacted with developers to resolve technical issues
using TestDirector.

Client: Johnson & Johnson, 05/03-05/04


Location: Rochester, NY
Position: QA Specialist
Environments: Oracle 9i, MS Access, SQL, Windows NT2000, MS VB 6.0
Application: Client/Server
Description: Johnson and Johnson molded an ERP application iWatch based on an SAP platform
to allow automated and efficient Inventory Management and other Back Office processes in
plants and facilities worldwide. iWatch offered solutions that integrate financial, distribution,
manufacturing, human resources and supply chain applications in a Microsoft SQL environment
allowing planning and resource usage monitoring in real time. The position involved testing of
the ERP Applications Functionality and GUI based and testing of the Oracle Backend.
Responsibilities:

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Rahul

Gathered information from Business Analysts, Project Managers, and Developers for
Master Document.
Involved in Test Plan and User Test Case development for Application.
Worked closely with SW Developers to discuss the Top Level Design and testing aspects
of the applications to design the test plans.
Experience using UML as a planning tool.
Performed manual testing prior to automated testing.
Expertise implementing the Rational Unified Process
Used Rational Robot to generate and record test scripts that provide extensive
application coverage.
Extensively involved in scripting and enhancing of SQA Basic scripts related to this
project.
Conducted GUI and Backend testing.
Performed Data Driven and Security Testing.
Used Rational Log Viewer and Comparators to analyze and review test results.
Expertise in using Rational Clear Quest for Change Request Management (CRM) for
various modules in iWatch.
Used Rational Clear Quest for Bug Tracking.
Involved in verification process on a regular basis using checklists.
Conducted black box testing according to specifications
Conducted regression testing on new builds/versions.
Participated in various meetings and discussed Enhancement Request (ER) and
Modification Request (MR) issues.
Regularly met with developers both at Johnson & Johnson and at partner supplier of
iWatch ERP application regarding functional bugs.

Enterprise Business Solutions Inc.


7631 Leesburg Pike, Suite A
Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944
Client: Aetna Inc.
Location: Hartford, CT, 04/02-05/03
Position: QA Analyst
Environments: Windows XP, Oracle 9i, MS Access, Unix Sun-Solaris
Application: Web Based
Description: Aetna Inc. is a leading Healthcare and Health Insurance provider.
Software Testing for Aetna-Navigator secure website for Aetna Member login. Web based Claims
Status, Coverage Overview/Coverage Changes, Information Request and Billing. The job
function involved Functional, Load, Performance, and, Volume Testing of the web application.
Responsibilities:

Consulted with client, IT management and staff throughout the project life cycle, to assist,
support the design, development and implementation of effective systems, to establish and
maintain a consistent test methodology.
Provided guidance in the creation of standard Test Environments, Tests Plans, and Test
Scripts.
Prepared and conducted Acceptance Testing of new and modified applications/systems.
Modified automated testing systems for procedural or standard changes.
Participated in the review of new QA software and consulted with IT staff and client areas
in resolving questions during the testing process.
Generated various Test Cases and Test Scripts based on functional specification.
Performed Sanity testing and Smoke Testing.
Performed Web testing using WinRunner.
As a member of Performance, Volume and Stress Testing Team, I was responsible for
batch performance testing
Used LoadRunner Vuser Generator and LoadRunner Controller to generate 250
VUsers and conduct Load Testing.
Compared Network Delay Time and Running Vusers Graphs to analyze bottlenecks in the
server using LoadRunner.
Performed Parameterization using LoadRunner.
Wrote SQL queries to perform Back End Testing.
Performed software Compatibility testing on versions and hardware platforms.
Used Test Director for test documentation management and defect tracking.
Suggested Enhancement Requests based on prior industry experience with Web

Applications.
Client: FleetBoston Financial Corp
Location: Boston, MA
Position: QA Engineer;
04/01-04/02
Environment: LoadRunner, Oracle, IIS, Windows 2000/NT, XP
Application: Web Based
Description:

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Rahul

Enterprise Business Solutions Inc.


7631 Leesburg Pike, Suite A
Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944
FleetBoston Financial Corporation offers a wide range of financial services to a broad
client base ranging from Personal and Small Business, to, large clients requiring
Commercial Financial Services. To manage its client needs to the fullest, Fleet ensured its
Financial Analysts and Marketing personnel could order, track, and move technology
requests online through a web based MAC Request Management System.(Move Add
Change) The project involved extensive testing of the MAC Request Management
System from testing the Web Based GUIs to the Backend employee and technology
inventory database.
Responsibilities:
Involved in selection of Mercury Interactive automated testing tool suite.
Primary responsibilities included writing Test Scripts and generating Scenarios in
LoadRunner.
Conducted Load, Stress and Performance Testing using LoadRunner.
Created LoadRunner scripts using Vuser Generator to conduct Load Testing.
Created Transcation Points in VUser scripts to measure Transaction Time for various user
tasks.
Created Rendezvous Points in VUser scripts to simulate heavy user load for key
processes in the MAC Request Management System.
Used Ramp-Up and Ramp-Down options to run VUser scripts in more realistic
Scenarios.
Monitored Scenarios in real-time by viewing Online Monitors in LoadRunner Controller.
Used LoadRunner Analysis utility to view results.
Developed analysis and results reports based on LoadRunner Analysis tool graphs to
identify key bottlenecks and Transaction Time acceptability for various modules.
Client:
General Electric Financial Services, 03/00-04/01
Location:
New Delhi, India
Position:
SW Engineer
Environments: Oracle 9i, MS Access, SQL, Windows NT2000, MS VB 6.0, Sun Solaris
Unix
Application: Client/Server
Description:
GE Financial Services was established in India by General Electric to offer Financial and
IT Resources to GE Motors manufacturing facilities and GE Capital Services India Ltd.
The project involved Process Automation for GE Financial Services. GE implemented
Process Automation for redundant and man-hour consuming Payroll and
incentive/benefits management for GE India facilities. The Applications Front End was
designed using VB and the Back End was Oracle and MS Access based.
Responsibilities:
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Rahul

Enterprise Business Solutions Inc.


7631 Leesburg Pike, Suite A
Falls Church, VA 22043
Phone: 703-734-6744 Fax: 703-852-3944
Developed Testing documentation following GEs Six Sigma SDLC Protocols.
Worked with developers and Project Managers to ensure strict six sigma quality standards
following the DMADV model.
Developed Master Documents, Test Plan and Test Cases for Application.
Developed Top Level Entity Maps/Diagrams and created Project Definition documents
by gathering information from Business Analysts, Project Managers and Work Floor
Managers.
Involved in Development of Test Matrix and Traceability Matrix for Management.
Bug Tracking using Test Director.
Extensive Manual Testing of Application and Modules. Tested several builds manually.
Automated Testing of Modules by writing WinRunner Scripts.
Data Driven Testing using WinRunner.
Performance and Regression testing using WinRunner.
Manual testing of application.
Backend testing extensively using SQL Queries.
Experienced in conducting Backend testing in Sun-Solaris environment.
Proficient in Unix.
Volume Testing of Backend.
Release Notes and User Guide Documentation
Performed User Acceptance Testing.
EDUCATION
Rochester Institute of Technology, Master of Science in Engineering
Rochester, NY 14623
Bradley University, Bachelors of Science in Engineering

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