RONNIE WATERMAN

ADDRESS: Austin, Texas 78784

PHONE: 512.627.7231

EMAIL: rwaterman@austin.rr.com

Operation Manager
Areas of Focus: Operations, Construction, Service, Distribution, Project

QUALIFICATIONS PROFILE
Highly dynamic, intuitive, and results-oriented professional, with comprehensive experience in managing key business
operations. Demonstrate proven capability to develop effective work plans and strategies to properly execute projects
within their specifications without compromising the quality. Exemplify competency in managing high-performing
teams as well as customer or technical support programs; while effectively working in all levels of the organization in a
professional manner. Successful manager of people and processes in the area of the electric power industry. Possess
excellent communication, interpersonal, problem-solving, and presentation skills.

AREAS OF EXPERTISE
Inventory Management
Program and Project Management
Strategy Development and Implementation
Customer Service and Relations
Service Management

Budget Management
Team Management and Leadership
Continuous System and Process Improvement
Report Generation and Documentation
Training and Coordination

SELECTED ACCOMPLISHMENTS

Effectively utilized automated response call-out system (Arcos) enhancing response of linemen call-out and
emergency restoration.

Extensive input to the Apprenticeship program assessment, training modules, and the hiring, training and development of
apprentices of all levels (1A to Journeyman and all points in between).

Successfully improved System Average Interruption Duration Index (SAIDI) from 2.08 in 2013 to .140 in 2015.
Served as the driving force behind the successful identification of variances for the district budget as well as
behind the improvement of budget.
Presented the Banner Analysis PowerPoint presentation that was subsequently implemented coop-wide.
Decreased avoidable accidents by 100% to both personnel and equipment by executing the Blind Spot
Awareness Program.
Drove efforts in saving more than $60K by reviewing invoices for the past 12 months in 2014.
Established centralized communication and ensured proper dispatch transfer to supervisory control and data
acquisition (SCADA).
Decreased monetary loss in double billing and invoice discrepancies amounting to $2M.

PROFESSIONAL EXPERIENCE
PEDERNALES ELECTRIC COOPERATIVE (PEC) Various Locations
Construction Service Manager | Kyle, TX
Aug 2010Apr 2015

Played an integral role in ensuring the effective implementation of workable uniform procedures for managers
and kitting process of work orders for crews and contractors.

Collaborated with the Service Department in correcting Davey Resource Group (DRG) status report.

Coordinated insulation for voltage conversion on Hunter Substation to 14.4.

Installed fault indicators on overhead and Underground Distribution feeders.

Performed quarterly tool inspection as well as troubleshooting and maintenance of feeders and capacitor.

Facilitated the 3D training on transformer banks to Kyle District lineman.

Provided trainings to subordinates and council supervisors from engineering and customer service.

Worked collaboratively with the Human Resources Department in hiring employees, imposing disciplinary
actions, and compensating workers.

Ensured compliance with all applicable federal regulations and company policies.

Actively participated in SAP Planner Committee in formulating job description, pay grade, and Work-flow for
district project planner.

Closely monitored company assets which included equipment and capitals.

Oversaw district operations to ensure smooth business activities.

Rendered full support to managers and planners for capital improvement projects; warehouse supervisors for
building and grounds; and to the Planning Department for eco-development projects.

Approved invoices for district expenses, promotions and merits, and materials for projects.

Organized monthly meetings in partnership with other construction and service managers to ensure adherence
with all procedures within the district.

Expanded study program for the linemens Written Achievement Test increasing scores by 50%.

Managed four supervisors, 30 employees: and directed all district contractors.

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RONNIE WATERMAN
ADDRESS: Austin, Texas 78784

PHONE: 512.627.7231

EMAIL: rwaterman@austin.rr.com

Recommended Wing Clusters Mounts Transformer Brackets which is utilized for the company as well as
established Underground Service Pedestal for PEC standard.

Construction Supervisor | Oak Hill, TX

Sep 2007Aug 2010

Provided recommendations with the use of wing cluster mounts transformer brackets and underground service
pedestal.

Supervised 14 contract crews underground and overhead, 5 tree trimming crews, and 1 PEC crew

Directed the construction and implementation of Bee Creek 20 conversion which involved two-year planning
process.

Maintained open communication and disseminated important information which later became company policy
and was used by the Occupational Safety and Health Organization (OSHA).

Built strong working relationships with customers before construction and resolved all work-related disputes.

Strengthened working relationships with Engineering, Service, and Project Maintenance departments as well as
with district manager, and the members of the Safety Committee and Board.
Construction Supervisor | Johnson City, TX
Sep 2006Sep 2007

Handled the preparation of work orders while enforcing safety measures until the project completion.

Executed emergency operations plan when necessary.

Developed personal development plans and assessments for line crew, and digger.

Oversaw digger derrick, bucket and pickup trucks, and other equipment.
ONCOR ELECTRICAL COMPANY (FORMERLY TXU ELECTRIC DELIVERY) Various Locations
Electric Delivery Crew Forman | Waco, TX
Aug 2004Sep 2006

Held responsibility in planning work schedules, counseling performance, and restoring emergency electric
system when necessary.

Conducted staff training to enhance work performance and educate about policies, procedures, building codes,
specifications, and ordinances.

Ensured work safety which resulted to zero lost-time injuries in 34 years.

Took charge of various equipment including digger derrick, bucket trucks, and pickup trucks.
Earlier Positions Held:
Senior Serviceman and Troubleshooter | Round Rock, TX
Senior Lineman | Round Rock, TX
Material Coordinator Representative | Round Rock, TX
EDUCATION AND CREDENTIALS
Coursework in Accounting
Howard Payne University Brownwood, TX
Project Management Professional | Certified Associate in Project Management (CAPM)
SimpleLearn
Certified Apprentice Program (CAP) | Pole Top, and Manhole Rescue Certified
PROFESSIONAL DEVELOPMENT
OSHA 10 Training | Altec Sentry Training for Insulating Aerial Devices
Loss Control Rural Electric Safety Achievement Program (RESAP)
Incident Investigation and Reporting, Power of Writing, Work Orders, and Plan
National Rural Electrical Cooperative Association (NERCA)
COMMUNITY INVOLVEMENT
Bear Creek City Council | Wood Creek City Council | Oak Hill District | Heart Walk
TECHNICAL ACUMEN
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) | Graphics | Maximo | Timekeeper | Lotus Notes
Cytrex | JDE | P8 | Focus | AMS | Blink Report | Intranet | SAP | Mobile Data | Storm Restoration Systems Global
Positioning Systems | Transformer Inventory Systems | Outage Management System

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