BBA 1012

ENGLISH FOR WRITTEN COMMUNIACTION

LIM ZU ER
950805-01-6982
202044

MR.DOUGLAS

APRIL SEMESTER 2014

1.0 CONTENT

NO

TOPIC

PAGES

1.0

Content

2.0

Task 1

3-4

3.0

Task 2

5-6

4.0

Task 3

7-9

5.0

Task 4

10-12

6.0

Conclusion

13-14

7.0

Reference

15-16

8.0

Coursework

17-19

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2.0 TASK 1
No 10, Jalan Pinang 28
Taman Daya,
81100 Johor Bahru,
Johor.

18 April 2014

Dear Ms. Mary,

Apologize for the Rental Paying

With reference to the title above, I am writing this letter is to apologize for the rental paying
which had late a month. I know I have to hand in the rent on time as you need it, but
financial problems keep troubling me and cause I cannot pay on time.

I will face financial problems is due to the reason that my school fee raised unexpectedly.
My school fee has risen from RM 500 to RM 600 which needs more RM100 per month and I
cannot afford the rental paying which is RM 500. This is a burden for me if I still rent this
house.

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Therefore, I will move to an apartment which is cheaper and I can afford. I know very well
about the agreement of house renting between us. I am willing to accept the fine as I am
going to leave this house. For this, I had borrowed some money from my friend, Zola. I hope
that you can accept apologize for my belatedness. I always pay the rental up to date as you
know and my belatedness will not cause you any situation which is unpleasant.

I am thanking for your understanding to this difficult time. Thank you for going through my
letter. I am looking forward to receiving a reply which is positive from you.

Yours Sincerely,
_____________
Lim Zu Er
Personnel

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3.0 TASK 2

No 10, Jalan Pinang 28

Taman Daya,
81100 Johor Bahru,
Johor.

18 April 2014

Dear Mr. Sean,

Complaint about the wrong supply

I am Ms. Joe, the manager of the purchasing department from Eastern Hotel.

I am writing this letter is to proclaim that I had received the stocks which are wrong compare
to I order before. I had placed order of 20 doz. towels which are two sizes and all are the
same colour from your factory at first but when I opened the crates, they were just 10 doz.
towels which all of them are same sizes and colours inside there.

I had also ordered 10 doz. bed sheets which are three different colours and all are the same
sizes but I received 20 doz. bed sheets which all are the same sizes and they just have two
colours.
As the supply cannot come on time, our hotel is suffering with the insufficient of stocks. I
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hope that your company is willing to bear this responsibility on this case. Please send us the
exact amount of stocks for us to deal with this insufficient problem as soon as possible.

If you have evaluated the problem that I have told you, please contact me on time and tell me
how you are going to do to accurate this situation. I am looking forward to hearing the news
from you in the next few days. Thank you.

Yours Sincerely,
_______________
Lim Zu Er
Manager of purchasing department
Eastern Hotel

4.0 TASK 3

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Research paper is a report that a student who study in a collage or a university presents based
on the investigation on a topic. The student usually needs to point out his/her view clearly,
directly and keep it short and sweet.

The information can be divided into two varieties which are good information and bad
information. Good information usually can be found from a reliable source, not long ago,
original of information, do not have errors, do not have any deviation on comments and easy
to acquire while bad information are not really reliable, out dated, do not know the origin of
information, have error, partial to a side of view and hardly to find.

Many students will find the information for their report or assignment. How are they found
the information? It is through some means which are primary and secondary source, search
from web, books, magazines and journals.

First, it is through primary and secondary source. What is primary source? It is the source
which straightly joint to our topic that we had studied. We can know these as the original
data from the initiator. For an example, you can read the things that Lincoln had written and
it might publish or we can find it in the library if we are the students of Abraham Lincoln.

The secondary source is converses with the primary source which it is not straightly joint to
our topic. For instance, a professor had written a biography of Lincoln and this biography is
the secondary source for the readers. The sources that the professor referred to is primary
sources, after referring, he/she wrote the biography. Usually, the students need to use the
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primary and secondary source to do their reports or assignments.

Second, the internet is getting more and more indispensably to human as it is more
convenience, faster and more information. You do not have to go to the library and go
through the books one by one to find the articles or journals and it can save your time.

Although websites is more convenience compared to you goes to the library, it contains bad
information as well. If you have to find information through websites, make sure that you
find them from the websites which are trustable like Google, Wikipedia, Yahoo or some
official websites.

Third is the book. Find information from books is a more reliable as the information that we
found are more detailed. Sometimes, it will attach some additional information which is
related to the topic. Moreover, you can find the earlier information which at least five years
or above.

Last, there will be the magazines and journals. Magazines are the articles which write for all
the public to read. It does not write in depth to a topic and it usually is the comments of the
certain writer towards the topic or incident.
Journals are the articles which write in depth and contain some information that particular to
the topic. It is written by the professionals who had qualified in certain areas. Journal has s
benefit which is providing the hottest information.

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From this, I learnt that the information is divided into two parts which are good information
and bad information. We can find our information which needed from primary and
secondary sources, search from web, books, magazines and journals. Through these sources,
we can find the most accurate information.

5.0 TASK 4

Plagiarism is an action which steals or takes others ideas or concepts without any
reformation and takes it as your own works. The information does not have a clear source. In
Latin, plagiarism has a mean of kidnap. The plagiarism is not only on words but also on
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others like photos, tables, graphs or ideas.

Plagiarism is divided into a few types which are direct plagiarism, self plagiarism, mosaic
plagiarism and accidental plagiarism. The first plagiarism is direct plagiarism. Direct
plagiarism is an action which copies others ideas without any adjustment and does not list
out the sources where we had found.

Next is self plagiarism. It is an action which a person reuses or joins his or her previous
works on the after assignment. It will have a situation likes use a previous essay which had
written in high school in a course of college or university. The other situation is their
assignments have common ground even they are not in the same class. This is improper as
the professors will never approve this.

Furthermore, there will be a mosaic plagiarism. When a student uses the source information
without change the words with its synonyms, use a quote or change the sentence structures.
It can also be known as patch writing.

The last type of the plagiarism is accidental plagiarism. This is a student does not state out
the sources or state the wrong sources when doing their assignments. There will be another
situation which is the student use information of a source with same words or sentence
structures but they are not deliberately doing like this.

There are some consequences if plagiarism occurred. The consequence is you may get a fail
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grade. If you get a fail, you will have to redo your assignment again. Then, you may be
expelled if the more severe punishment is carries out.

Besides, there are some means for us to avoid plagiarism. First, the mean is paraphrase
which we use our own words to write the assignment. Then, we must cite out what the
information that we had found from a source. If we cite out the source, that can prove that
we find the information are through the right source.

Moreover, quote the source and use the right way. Quote out the source if you are not sure
about the source. If you do not quote the source, the punishment might be carried out if there
is someone has similar information with you. Apart from that, understand what you are
going to write on a paper so that the mistakes can be reduced. You can follow systematically
to the approach and be aware of what you are going to search.

From this, I learnt that plagiarism is an action which copy others ideas and take it as your
own ideas. There are some types of plagiarism and consequences if we do plagiarism. I also
learnt that how to keep ourselves from having plagiarism.

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6.0 CONCLUSION

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English for written communication taught us about how to write a formal letter to others by
using the exact English. We also learnt that how to do a good assignment. The research paper
needs the source to find the information so there are some sources that we can find the
needed information for our assignment.

Information has divided into two which are good and bad information. We can find the good
information through primary and secondary source, search from web, books, magazines and
journals. We can find the most accurate information through these sources.

Plagiarism is an action which steals others ideas and takes it as your own ideas. There are
some types of plagiarism which are direct plagiarism, self plagiarism, mosaic plagiarism and
accidental plagiarism and consequences if we do plagiarism.

I also learnt that how to keep ourselves from having plagiarism which are paraphrase, cite
out what the information that we had found, from a source quote the source, follow
systematically to the approach and be aware of what you are going to search.

From this, I have learnt the skills of how to write a good letter. I have learnt how to find
good information for research paper and what is plagiarism as well. The plagiarism is not
good for us although it provided us the correct answer. It does not represent our comments
and thinking since we do plagiarism.

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7.0 REFERENCE

1. http://www.ehow.com/about_6537385_purpose-writing-research-paper.html
2. http://web.sbu.edu/history/guide/sources.html
3. http://www.esc.edu/online-writing-center/resources/research/research-papersteps/finding-sources/
4. http://libguides.astate.edu/content.php?pid=54191&sid=398864
5. http://voices.yahoo.com/10-tips-choosing-good-sources-research-236514.html?cat=4
6. http://content.easybib.com/students/writing-guide/ii-research/a-findingsources/#.U1NsSvQW338
7. http://www.sciencebuddies.org/science-fair-projects/project_finding_information.shtml
8. http://writingcenter.unc.edu/handouts/plagiarism/
9. http://www.indiana.edu/~wts/pamphlets/plagiarism.shtl
10. http://www.concordia.ca/students/academic-integrity/plagiarism.html
11. http://usingsources.fas.harvard.edu/icb/icb.do?
keyword=k70847&pageid=icb.page342057
12. http://en.writecheck.com/ways-to-avoid-plagiarism/
13. http://cmsw.mit.edu/writing-and-communication-center/avoiding-plagiarism/
14. http://abacus.bates.edu/cbb/quiz/intro/types.html
15. http://www.brad.ac.uk/library/help/plagiarism/types-of-plagiarism/
16. http://www.bowdoin.edu/studentaffairs/academic-honesty/common-types.shtml
17. http://www.ithenticate.com/resources/6-consequences-of-plagiarism
18. http://everydaylife.globalpost.com/consequences-plagiarism-cheating-6118.html

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19. https://library.tamu.edu/help/help-yourself/using-materials-services/onlinetutorials/academic-integrity/academic-integrity-6.html
20. http://www.scanmyessay.com/plagiarism/consequences-of-plagiarism.php

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8.0 COURSEWORK

The parts of a Formal Letter

The parts of the formal letter indicated in the above sample have their specific functions.
Each one of these elements is therefore important in their own right.
If these elements are in place and they perform their function well, you will have a good
formal letter. This might not automatically mean that your letter will be effective but it does
mean that you letter has a far greater chance at being successful or effective as compared to a
letter without these elements in place. The elements of a formal letter are as follows:
(a) The Letterhead
Most letterheads can contain the company name, its address and contact numbers and
its logo. This is important because this way the reader knows who the letter is form
the moment he or she opens it This saves time and time is precious, and it is even
more so if the reader has to go through a sack-full of letters that day.
(b) The Address
In this letter the address is separate from the company name. It can also be included
in the letterhead. In most correspondences, a reference number is added here for
referencing purposes.

(c) The Date

The day, month and year is extremely important especially if you are in constant with

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the other person or institution because it allows you to track your dealings with the
other person easily.
(d) The Recipients Address
You always have the address of the recipient here. This is not because you need to be
reminded where you live but because it helps to differentiate you from the rest of the
people they write to. This also helps by making the letter easier to mail. You simply
fold the letter in such a way as to make this section the front and then place it in an
envelope that has a transparent window in the right place.
(e) Salutations
People have names and titles. You always begin by addressing people appropriately
but often you are not sure of their title. Consequently, it is not unusual to find letters
with the salutation, Dear Sir / Madam / Ms. These salutations should take care of
all the commonly available salutations. Then you also have the less common ones
like Your Lordship, Your Majesty, Your Excellency and a host of others.
(f) The Subject Line
The subject line can also be marked with Re: which means Reference or in
reference to. This tells the recipient what the letter is about. It is another time and
effort saving device. It is also a referencing(device) that enables the secretary to file
the letters by subject.

(g) The Introduction

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This is your letters beginning or introduction. Be sure to include the gist of your
letter here so that the reader knows exactly what to look for when she reads your
letter. Only include the issues you have outlined here, do not pull surprises by adding
other issues later, it can be annoying. This in turn can lead to your letter being
redirected to the bin.
(h) The Middle / Body
This is where you place you arguments, illustrations and reasons. This part can be
long but short and precise ones are often better.
(i) The Ending
Here is the ending, so put your apologies and appreciation here. If you expect the
recipient to reply to your letter, remind the person here.
(j) Your Closing Salutations
(k) The Senders Name
(l) The Senders Title/Position

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