CURRICULUMVITAE

S.Gowtham
Mobile No:9789335554
E Mail ID :gowthamsundaram1989@gmail.com

OBJECTIVE
To find a challenging position, which compliments and expands my competencies, skills,
education and experience in corporate world. To work with sincerity and hard work and
thereby contributing my best to attain the organizational objectives.
PRECIS
A BSC(Computer Science) Graduate . An effective communicator with excellent
relationship building & interpersonal skills.

IT PROFICIENCY
Microsoft Office - Word, Excel, PowerPoint, Internet search engines.
Languages Known-Basics of C, C++,VB
HOBBIES AND STRENGTHS
Interested in travelling, playing games, listening to music, interacting with people.
Versatile team player with good communication and interpersonal skill, ability to work
independently to source business, adjustable and quick learner.

SKILLS

Knowledge in MS office, Internet search engines.

Languages Known-Basics of C, C++,VB
Excellent Communication skills (Voice and Written)
Customer Service Skill
Good logical and analytical skills

WORK EXPERIENCE

Company Name
Designation
Duration

: Amulya Infotech india Pvt. LTD

: Quality Analyst
: 9th Jan 2012 Till Date

Responsibilities:

Analyzing Skill level of the techs by monitoring their work and initiate training
accordingly.
Auditing tickets, chats and calls as per the quality guidelines and parameters.
Live Monitoring the help desk.
Monitoring regular updates by techs.
Preparing Quality reports on monthly basis.
Preparing confirmation & yearly review reports of the techs as and when required
by Management or Manager.
Conveying the positive and negative response from the customers to the senior
management and employees.
Cross check the works done by Junior Quality Analysts and providing feedbacks
for the same.
Prepared and maintained ISO audit observation reports.
Providing inputs on Shift and client assignment for the team to QH.
Collect and submit process measures of core department on a monthly basis and
notify QH when there is negative trend identified.

Company Name
Designation
Duration

: SevenTech Software Services

: Business Development Executive
: 28th July 2010 6th Jan 2012

Generating new Leads

Met new customers and provided the required details about business aims, including
costs and sales.

Maintain and develop existing and new customers through appropriate

propositions and ethical sales methods

ACADEMIC
S.No
1

Course
SSLC

Higher secondary
12th

Bachelor of
Computer science

Institution
Little Flower Matriculation
Higher Secondary School,
Sathyamangalam
Saru Matriculation Higher
Secondary
School,Sathyamangalam
SrikrishnaArts and science
college, Coimbatore

Year
2005

Percentage
65 %

2007

80%

2010

55%

LANGUAGES KNOWN
S.
No
1
2

Language
Tamil
English

Read

Write

Speak

PERSONAL DETAILS
Date of Birth: 23-Oct-1989
Gender: Male
Father Name :
Occupation :Rice Business
S.P.Shanmugasundaram
Marital Status: Single
Religion :Hindu
Present Address: 78,Maruthakutty Street, K.K Pudur (post),Saibabacolony,
Coimbatore-641038.
.

DECLARATION
I commit that all the information given above are true & reliable according to my
information.

DATE :
PLACE: COIMBATORE

(S.GOWTHAM)
SIGNATURE