POEA

Our Vision
Excellence in governance for world-class Filipino
migrant workers

Our Mission
POEA connects to the world and in partnership with
all stakeholders, facilitates the generation and
preservation of decent jobs for Filipino migrant
workers, promotes their protection and advocates
their smooth reintegration into Philippine society.

Legal Mandate
PD 797 (1982)
promote and develop the overseas employment program
protect the rights of migrant workers
EO 247 (1987)
regulate private sector participation in recruitment and
overseas placement maintain registry of skills
secure best terms of employment for OFWs
RA 8042 (1995)
tripartism
full disclosure
deregulation
selective deployment
dynamism in systems and information technology
RA 9422 (2007)
reinforced regulatory function
protect the rights of OFW as a worker and human being

Structure
The POEA has an organizational structure with the POEA
Governing Board at the top. The Secretary of Labor and
Employment heads the Governing Board, and the POEA
Administrator as vice-chairman and representatives from the
private, women, sea-based and land-based sectors as members.
The POEA Administrator oversees the daily operations of the
agency and is supported by three deputy administrators.
The Deputy Administrator for Employment and Welfare
oversees the Pre-Employment Services Office and the Welfare
and Employment Office.
Under the Deputy Administrator for Adjudication and
Employment Regulation are the Licensing and Regulation
Office and the Adjudication Office
The Deputy Administrator for Management handles the general
administrative and support services of the administration.

Clientele
An average of 3,000 clients and as much as 5,000 clients s are
served by POEA main office daily.Our clients include
Overseas Filipino Workers (OFWs) Licensed Recruitment and
Manning Agencies Foreign Employers/Principals Applicants
Workers/ Would be Applicants, NGOs, media, and the general
public.

Regional Offices
The POEA has three (3) Regional Centers which are located in
La Union for Luzon, Cebu for the Visayas region and Davao for
the Mindanao area.

Regional Extension Units are in Baguio-Cordillera

Administrative Region, Iloilo, Cagayan de Oro and Zamboanga
while satellite offices are located in Pampanga, Calamba,
Laguna, Legaspi, Bacolod and Tacloban.

Core Functions
Industry Regulation

Issues license to engage in overseas recruitment and

manning to private recruitment agencies and ship
manning companies
Hears and arbitrates complaints and cases filed against
recruitment and manning agencies, foreign principals
and employers, and overseas workers for reported
violation of POEA rules and regulations, except for
money claims
Implements a system of incentives and penalty for
private sector participants
Sets minimum labor standards

Monitors overseas job advertisements on print,

broadcast and television
Supervises the governments program on anti-illegal
recruitment
Imposes disciplinary actions on erring employers and
workers and seafarers
Employment Facilitation
Accredits/ registers foreign principals and employers
hiring Filipino workers
Approves manpower requests of foreign principals and
employers
Evaluates and processes employment contracts

Assists departing workers at the ports of exit

Develops and monitors markets and conducts market
research
Conducts marketing missions

Enters into memorandum of understanding on the

hiring of Filipino workers with laborreceiving
countries
Facilitates the deployment of workers hired through
government-to-government arrangement
Provides a system of workers registry
Workers Protection
Intensifies public education and information campaign

Conducts pre-employment orientation and anti-illegal

recruitment seminars nationwide
Conducts Pre-Deployment Orientation Seminars
(PDOS) to workers hired through the government-togovernment arrangement and name hires
Provides technical assistance in the drafting of bilateral
and multilateral agreements
Provides legal assistance to victims of illegal
recruitment
Prepares OFW global mapping and profiling
Implements gender-sensitive programs

Networks with non-government organizations,

workers organizations, etc.
Provides repatriation assistance
General Administration and Support Services
Human Resources Development

Provision of on-site remedies to OFWs to file complaints

against employer or agency
OFWs may file complaints for violations of POEA rules against
principal, employer, and/or Philippine recruitment agency at the
Philippine Overseas Labor Office s (POLOs)

Property and Supplies Management

Financial Management
Information and Communication Technology
Plans and Policy Development
Quality Management System
Program Thrusts

POEA Officials

INDUSTRY REGULATION
Continuing Agency Education and Agency
Performance Evaluation/Ranking and Classification
System
- Pre-application orientation seminar
- Labor market fora
- Seminar on best recruitment practices
Implementation of comprehensive case management
program
- Conciliation
- Adjudication
- Monitoring of appeals
- Enforcement of decisions
EMPLOYMENT FACILITATION
Facilitation of 1 million OFW deployment
- Dispatch of technical marketing missions
- Intensify marketing intelligence work
- Pursue bilateral/multi-lateral agreements
- Encourage visit of foreign govts and employers
- Strengthen linkages with education and training sector
- Enhance coordination with host governments
- Enforce policy on skills competencies
WORKERS PROTECTION
Global OFW mapping and profiling
- Fast track information on OFWs worldwide, their work sites,
skills, and gender. The
target countries for 2008 are: KSA,
JAPAN, TAIWAN, UAE, KUWAIT, QATAR, HONG KONG,
LEBANON, SOUTH KOREA, BAHRAIN, SINGAPORE,
JORDAN, ISRAEL, OMAN, UK, USA, MALAYSIA,
BRUNEI, CYPRUS, CANADA, AUSTRALIA, RUSSIA,
AFGHANISTAN, ALGERIA, ANGOLA, IRAN, IRAQ,
NIGERIA, YEMEN
Intensification of AIR campaign
PREVENTIVE
- Pre-employment orientation seminars
- Illegal recruitment free-LGUs
- Multi-media information and education program
REMEDIAL
- Legal assistance to IR victims
- Surveillance/Entrapment operations
- Arrests
- Prosecution
- Closure of establishments
Implementation of incentive program for victims and
witnesses of illegal recruitment
- Payment of docket fees and other court or legal fees
- Employment without placement fees

As of June 13, 2014

POEA GOVERNING BOARD

ROSALINDA DIMAPILIS-BALDOZ
DOLE Secretary, Chairman
HANS LEO J. CACDAC
POEA Administrator, Vice-Chairman
MILAGROS ISABEL A. CRISTOBAL
Women Sector Representative
ALEXANDER E. ASUNCION
Land-based Sector Representative
FELIX M. OCA
Sea-Based Sector Representative
ESTRELITA S. HIZON
Private Sector Representative