Académique Documents
Professionnel Documents
Culture Documents
Social Groups:
Characteristics and Significance
*Sonny Jose, Lekshmi Nair
Introduction
Each day, we interact with groups, in one form or in another
- we are born into and dwell in a group (family), we learn
in groups (classrooms), we work in group (office, project
teams), we interact with friends, and we also spend much
in leisure groups. We learn, work, and play in groups. For
that matter an individuals personal identity is moulded
in the way in which we are perceived and treated by
members of our groups.
As humans we are by nature inherently social and
gregarious. Our life is filled with groups from the moment
we are born until the moment of our death. Businesses,
the Government, and the military are all interested in
enhancing the productivity of groups. Educators too strive
to understand how the classroom functions as a group.
Drug abuse, delinquency, crime and mental illness are all
being treated through therapeutic groups, and there is
continued concern with making those procedures more
effective.
To understand the breadth of group work practice, it is
important to be familiar with the variety of groups in
practice settings. Given the variety of groups, it is important
to distinguish between them.
*Dr. Sonny Jose, Dr. Lekshmi Nair, Loyola College, Trivandrum
2)
3)
4)
5)
interdependence
Characteristics
Various other definitions given by different social scientists
have emphasised on the various aspects of a group in
various definitions. Based on these one may arrive at the
quintessential characteristics of groups:
2)
3)
4)
Types of Groups
All of us are simultaneously members of various types of
groups. We are members of a family, members of friendship
groups, members of work organisations and members of fan
club or a even a religious group. Sociologists have attempted
to classify is various types of groups as follows:
10
11
12
13
14
15
For how long should a group meet twice weekly for 1hour sessions? Or is 1 to 2 hours once a week
preferable?
16
17
18
19
Benefits of Groups
Affiliation to groups carries certain implications, both
constructive and detrimental. Given below are some of
these:
1)
2)
3)
4)
5)
6)
20
Conclusion
We constantly interact with groups that consist of
individuals and for various purposes, every moment of our
lives. Characteristically groups consist of two or more
individuals mutually dependant, having similarities and
21
References
1)
2)
3)
4)
5)
6)
22
7)
8)
9)
23
Historical Development of
Group Work
*Sonny Jose, Aishwarya Jyotiram
Introduction
The old adage no man is an island indicates the relevance
and virtue of human interaction. Mutual association helps
human beings in refining and in evolving into a well
behaved citizen, with concern for his fellow beings rather
than thinking individualistically. It is by virtue of
relationships that we maintain at various levels - in the
family, at school, in the neighborhood and religious
institutions - that we learn the basics of adjustments,
sacrifice, compromise, understanding, etc. Klein (1972)
observed that open social systems do not exist in a vacuum;
they are a part and parcel of the environment and
constantly interact with their surrounding.
Social group work as a basic method of social work, utilizes
groups, group dynamics as well as the inherent synergy,
in order to catalyse growth in the participating individuals.
Social Work with groups represents a broad domain of
direct social work practice (Garvin, Gutierrez & Galinsky,
2004). Social Group Work has its acceptance in all the
settings practicing social work. Middleman and Wood
(1990) have noted that for the practice to qualify as social
work with groups, four essential conditions must be met:
*Dr. Sonny Jose, Loyola College, Trivandrum
*Ms. Aishwarya Jyotiram, LISSAH College, Calicut
24
Understanding Groups
There have been in general two approaches that may have
enhanced our understanding of groups. The first, came from
social scientists who experimented on groups in laboratories
or observed groups functioning in community setting. The
alternate approach came from group work practitioners who
examined how groups function in practice settings such
as social work, education, group therapy sessions and
recreation. Such an understanding has led to improved
methods of working with a variety of different types of
groups.
Social Psychology as a subject addresses to the basic
research question that was asked by social scientists
regarding the extent to which being a part of a group,
influences the individual group member. Early findings
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32
1)
2)
3)
33
34
35
36
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38
Group work has also made inroads into the south-east Asia,
especially India (to be discussed later) and China. Social
work education in China has experienced a very rapid
expansion over the past decade. Top Chinese leaders have
advocated strongly for social work and in 2006, the
government launched a series of new social policy
initiatives aimed at professionalizing social work. This has
provided an opportunity for researchers and educators to
think about the possible impact and future challenges
confronting the civil affairs sector and social work
educators.
Group work has survived through difficult times. Its
resiliency is a testament to the persistence of the core of
people as well as the strength of the method (Ramey
interview, 1988). What kept group work going during the
quiet years were the presence of individuals and
legendary teachers and proselytizers of the like of [William]
Schwartz [Saul] Bernstein, the [Sonia & Paul] Abels, and
[John] Ramey (Ephross interview, 1998). The people who
came together to begin AASWG, with their wonderful spirit
of inclusion, validation and humanity that is imbedded in
group work ideology (Papell, 1997, 10) determined that
group work should survive.
Group work ideology has stood the test of time because it
is rooted in a clear understanding of the realities of human
lives and the human condition. Concepts of citizenship,
participation, community, mutual aid, and democracy are
still powerful. According to Ephross (interview, 1998): We
were right then, were right now. Middleman and Goldberg
(1988, 234) remind us that it is group work that has
anchored and continues to anchor social work in its
tradition of social reform and concern for oppressed people
...
39
40
41
42
Conclusion
In all this we can see the increased use of groups and
associations in work with young people and adults.
Progressively over the years, there has been a growing
appreciation of group process and sophistication in
approach within adult education. Beginning with the club
movement and later in the settlements, there had been an
emphasis on social investigation, a concern to deepen
methodology and a wish to connect this with wider
developments in the social sciences. Club work with boys
and girls had established a great store of practice wisdom
about the organization and functioning of groups which
reflected in the literature. Group Work had survived the
challenges posed by the two World Wars and had grown
substantially in terms of its practice and resources. The
development of thinking and practice about working with
groups subsequently shifted across the Atlantic and spread
fast to most of Asia, especially in India. The impact of
43
References
1)
2)
3)
44
4)
5)
45
Introduction
Social Group Work is of recent origin in west as well as in
India. Though social work and social welfare has been part
of Indian history from time immemorial, professional social
work emerged much later. Group work as a method of
social work started gaining recognition only after social
work attained a professional status. Group approach was
being used in charity in ancient and medival India though
it differed in its form, nature and methods. This chapter
concentrates on the historical development of social group
work in India in two different eras - the pre-independent
and post independent India.
46
47
48
49
towards the then prevelant social evils like sati and social
prohibition of widow re-marriage. Christian missionaries
are an organised group of people engaged in the evangelical
work of spreading the gospel, were active in the colonial
period. Since then christian missionaries visited India at
different times.
The education mission began to flourish since early 1900.
In 1928 Bandel church was entrusted to the Roman
Catholic group of the salesians of Don Bosco. Throughout
the colonial period and after , they established branches
of Don Bosco school. The christian missionaries followed
humanitarian ideas and emphasised the social
development of people.
Christian missionaries laid emphasis on improvement of
indegeneous language and literature and spread of
education as preparatory work to evangelation. The need
of reform of hindu social institutions was also advocated
by Serampore trio. They were instrumental in passing of
laws. Serampore was the pioneer in the field of printing
and publication also. They also championed bengal
peasants cause. Contact with the village reality made them
aware of the anamolies of the colonial land revenue policies
and judicial system. The christian missionaries worked
for creating public opinion in England and India in favour
of reforms in the socio-economic system in India.
Missionaries were the first to get over the gender bias
regarding admission of women missionaries to the CMC.
In 1877, the women missionaries were admitted as full
members with the same status and rights of men. Such
inter-denominational missionary conferences were formed
in Bombay, Madras, Banglore between 1845-58. The
Jesuits have also made substantial contribution in India
whereby they have secured a place of prominence for
themselves and the Catholic Church. They extended their
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58
59
60
61
Conclusion
Group work approach to social development has always
been part and parcel of the Indian social life. The socioreligious institutions in India at all times adopted a group
approach for the welfare and development of the society
though the development of professional group work in India
is a recent phenomena. Today in India, group work practice
is popular social work method adopted at both institutional
and community level. The milestones in the development
of group work in India at different times are briefed in this
chapter.
62
References
1)
2)
Ibid
3)
4)
Ibid
5)
6)
http://www.infinityfondation.com- Sreni(Guilds): A
Unique Social Innovation of Ancient India By
Manikant Shah & D.P. Agarwal
7)
8)
9)
63
Introduction
Social group work is a primary method of social work. In
this chapter we briefly see how social group work became
a part of social work and how it established itself as a
method. We will discuss the concepts by first
understanding what social work and group work are and
the present trends in group work.
64
Values
2)
Purpose
3)
Sanction
4)
Knowledge
5)
Method
65
Values
The values of social work are rooted in the democratic and
humanitarian principles. The inherent value of the human
being and his dignity regardless of his status, position
and his actions are recognized. Social work believes in
equality, justice and freedom. Social challenges structures,
institutions and practices which prevent individuals,
groups and communities from realizing these goals.
Therefore it can be said that human rights values are
important part of social work values also. Another
important value is the recognition that everyone has the
inherent capacity to resolve his or her problems. Thus given
the right conditions that person can successfully resolve
his problems. The values of social work are codified as
professional ethics which is implemented by the
professional body. The principles of social work such as
principles of acceptance, individualization, self
determination, confidentiality, non judgmental attitude
and controlled emotional involvement are derived from
these values.
Group work values are the same as the generic values of
social work. Gisela Konopka describes the three
humanistic concerns of group work. They are
(i) individuals are of inherent worth.(ii) people are mutually
responsible for each other; and(iii) people have the
fundamental right to experience mental health brought
about by social and political conditions that support their
fulfillment.
These values find its expression in the practice of group
work. Group work emphasis on voluntary participation
by the members. Group workers are sometimes do work
with involuntary groups due to statutory or agency
demands. But that is not the norm. Secondly, the social
worker values the decisions made by the group-the
66
Individual assessment
67
Individual change
i)
ii)
e)
f)
g)
68
Sanction
Social group work as a method of social work is recognized
as a primary method by various professional bodies National Association of Social Workers, British Association
of Social Workers, Australian Association of Social work
and others.
Group work is used in various settings of social workhealth settings, school settings, industries, families and
child agencies, de-addiction centres, communities, homes
of elderly and juvenile reform centres.
Group Work Education
An international study on the presence of social group
work in Schools of Social work in different countries of
the world reveals the following. Of the 135 schools that
participated in the survey the number of teaching faculty
was 2497 and 174(7percent) were group work instructors
and teachers. Group work was taught both as a separate
course and as part of generic courses. the emphasis of
group work in most places seems to be on individual needs
such as support, therapy and self development. (Mayadas
et al.)
In India, group work is suggested as a separate paper in
UGC model curriculum. Most universities and colleges
teach group work as a method in India
69
Method
Method means a way of doing things a set of skills and
techniques. But then everybody has a way of doing things
which is based on his/ her theory of action. His
assumptions regarding the situation guide his actions.
A use of the method distinguishes itself from the
spontaneous actions of a non professional in the following
way
1)
2)
3)
4)
5)
2)
3)
70
2)
3)
4)
5)
3)
71
5)
6)
7)
2)
3)
4)
5)
6)
72
7)
8)
Knowledge
Knowledge is defined as the ability to understand.
The knowledge base of group work has been constantly
increasing. The main sources of knowledge for social
groups has been
1)
73
74
Conclusion
Social work as a profession and academic discipline is
expanding. But there are still unanswered questions about
the effectiveness about its methods even within the
75
References
Tolman, Richard M. and Christian E. Molidor (1984), A
Decade of Social Group Work Research: Trends in
Methodology, Theory, and Program Development, Research
on Social Work Practice; 4; 142
Lillington, Barbara (1985), Psychosocial Response to
Traumatic Physical Disability, Social work in Health Care,
Volume 10(4), Summer.
Breman-Ross., Toby(1994), Social Work: The Collected
Writings of William Schwartz, F.E.Peacock Publishers Inc.
Itasca
Brown, Allan(1994)Group Work, 3rd edition, Ashgate
Publishing Limited, Hampshire.
Dwivedi, K., N., and Robin Skynner (1993), Group Work
with Children and Adolescents: A Handbook, Jessica
Kingsley Publishers, London.
Corey and Corey (1987), Groups Process and Practice,
Third edition, Brook/Cole Publishing Company, California.
Cwikel J.G.& Behar L.C. (1999), Psychosocial Response
to Traumatic Physical Disability, Social work in Health
Care, Volume 29(4), Summer
76
77
Introduction
Social group work is based on the idea of man as a
constantly developing human being in necessary and
significant interactions with other men. He is shaped by
others and also shaping others. Apart from basic needs,
he needs to belong, to be an important individual, and to
participate. Every human being requires help to fulfill
needs, and to deal with dissatisfactions and frustrations
in life. Social group work practice facilitates the
development of the individuals personality through guided
group interaction. Help is possible only when there is
utilization of group potentialities through interaction. Thus,
understanding group behaviour is indispensable and has
utmost importance in the group. Theories in social group
work help to understand this group behaviour. Since a
particular way of group behaviour is the main modality
for fulfilling needs or in other words for bringing change
in the environment or in the members intrapersonal or
interpersonal relationships, social group work uses various
models or approaches to accomplish group goals. The
present endeavour, hence, in this chapter will be to discuss
various theories and models of social group work.
78
79
80
81
82
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84
85
86
87
88
89
90
91
Conclusion
We have understood, in this chapter, theories and models
used in social group work. Theories are the scientifically
acceptable body of facts that help to understand individual
behavior as well as to carry forward the group process.
Though this group process itself is a greatest teacher, group
members sometimes feel puzzled and can not set any
direction. It is then that the group worker enters in the
scene and helps through his/her knowledge on theories.
With regard to models, there are many classical as well as
contemporary models. The war on poverty and demands
of group work in therapeutic settings during 1960s, 1970s
and 1980s has propounded numerous new models in this
field. Therefore, the final consideration in selecting a single
model for practice with groups is very important and the
same depends on the competence of the practitioner.
Simply knowing the model is not sufficient competence.
Worker must examine, before selecting any model, whether
they possess adequate knowledge and skills to make
maximum use of the same model. Many practitioners feel,
in order to resolve this problem, it is always better to use
an eclectic model i.e. multiple models for best interest of
the client system.
References
Barsade, S.G. (2002), The Ripple Effect: Emotional
Contagion and Its Influence on Group Behaviour,
Administrative Science Quarterly, 47, 644-675.
92
93
94
Stages/Phases of Group
Development
*Ranjana Sehgal
Introduction
Today, the importance of group work as an effective method
of social work intervention is being increasingly realized.
More so when professionals from other fields, such as
Psychology, Psychiatry and Management have also become
appreciative of its value. The need for satisfactory group
life is a fundamental need of human beings. All of us are
in search of meaningful relationships in our social milieu,
irrespective of our age, religion, class or caste. The modern
day living is characterized by a sense of alienation and
isolation where one feels lonely amidst the sea of humanity.
This can be a frustrating experience, further accentuating
our need for a sense of belonging. Social Group Work fills
this vacuum by providing not only the pleasure of
association, but also giving an opportunity to the members
to utilize and enhance their capabilities and to develop
themselves.
While Social Group Work, is a method for the group worker,
for the members it is a significant new experience designed
to give them an opportunity to come together and fulfill
their needs and desires through a group process. From its
inception to its termination, a group goes through various
stages of development, and experiences on which the
95
Punctuality
96
3)
4)
5)
6)
7)
8)
9)
Emergence of leader
97
Tuckman
(1963)
Klein
(1972
Trecker
(1972)
Garland,
Jones and
Kolondny
(1976)
Northen
and
Kurland
(2001)
Preaffiliation
InclusionOrientation
Orientation Forming
Orientation Beginning
Evaluation
Storming
Resistance
Decision
making
Norming
Performing
Intimacy
strong
group
differentiation
Mutuality
and Goal
Achievement
Separation SeparationTermination
98
Second Stage:
Exploration
(Initial sessions)
Third Stage:
Performing
(Action Phase)
Fourth Stage:
Assessment
(Evaluation)
Fifth Stage:
Termination
(Separation)
99
The Beginning
This phase marks the beginning of the process of group
development and is also called the pre-group or preaffiliation stage by some experts. In India the groups have
to be formed by the group worker in most cases. S/he
may form the group from among the existing clientele of
the social welfare agencies/NGOs or from among the open
community settings. Before forming a group, the group
worker must study the target population along the following
points:
Geographical location
Age/sex
Socio-economic background
Needs
Interests
100
2)
101
4)
5)
102
103
104
105
106
107
108
109
110
2) Worker performance
Evaluation presents to the group worker a mirror of his/
her professional competence or incompetence as the case
may be. The worker can be evaluated along the following
points:
111
3) Agencys purpose
Evaluation gives the agency the information it needs to
maintain the quality of its services and bring about the
improvements in its policies and programs along the
following lines:
Record keeping
Another imperative of evaluation is proper record keeping.
Carefully maintained records are a great aid to the
evaluation process. Records are integral to the entire group
work process but are most useful at the point of evaluation.
The worker should maintain detailed records of each
member and activity. Well maintained records help to
objectively assess the growth of the members; their
strengths and shortcomings. Among other things, it helps
the worker understand which strategies worked and which
did not. According to Trecker, it is doubtful whether
evaluation of the program, individual growth or worker
performance can be satisfactorily made without records.
Evaluation is a kind of research or fact finding which
involves data collection and data analysis. The source of
data could be the records or progress reports made by the
worker, any task files maintained by the members, other
112
113
It should be specific
114
115
3)
group goals
4)
5)
leadership
116
6)
7)
group discipline
8)
117
2)
3)
118
4)
5)
establish rapport
2)
3)
4)
5)
6)
119
120
121
Conclusion
Social Group Work, whereas a method for the group
worker, is a significant new experience for the members,
designed to give them an opportunity to come together
and fulfill their needs and desires through a group process.
In Social Group Work through guided group experience,
the group is helped to develop responsibly and with
maturity. From the stage of forming the group to its
termination, through carefully and well planned
programmes, the group is helped to achieve its potential.
The stages and the activities associated with it provide
structure and direction to the process. Theoretically we
may segregate different stages of group development for
conceptual clarity but in reality these stages are
intertwined with each other.
On the basis of the classification by different experts we
can say that a group can have maximum six stages as
discussed by Trecker or a minimum three stages of
122
(Beginning)
Second Stage:
Exploration
(Initial sessions)
Third Stage:
Performing
(Action Phase)
Fourth Stage:
Assessment
(Evaluation)
Fifth Stage:
Termination
(Ending phase)
123
References
Garvin, Charles D. et al (eds.) (2008) Handbook of Social
Work With Groups, Rawat Publications, New Delhi.
Konopka Gisela. (1963) Social Group Work: A Helping
Process, Englewood Cliffs , N.J. Prentice Hall
Siddiqui, H.Y. (2008) Group Work: Theories and Practices,
Rawat Publications, New Delhi.
Trecker, Harleigh B. (1955) Social Group Work- Principles
and Practices, New York: Association Press
Wilson, Gertrude and Gladys Ryland. (1949) Social Group
Work Practice. Boston: Houghton Mifflin Co.
124
Introduction
You have already learnt about nature of groups and the
meaning of group dynamics. You may recall that groups
have a life span of their own, i.e. they come into being; go
through different phases of development including
conflicts, threats of disintegration, and / or achievement
of cohesiveness; and then come to an end. Studies on group
work practice have demonstrated that group experiences
influence considerably the persons constituting its
membership and in a significant manner. A professional
Social Worker using group as a vehicle to help people has,
therefore, to be very careful whether use of group as a
medium of help is clearly indicated. Social Work is defined
as a planned change activity. Planning, therefore, is crucial
element of all social work interventions, including social
group work.
The discussion on the stages of development through which
a group passes highlights the importance of the processes
that a group worker has to engage in before the persons
joining a group ever come together. Planning and actions
that a social group worker undertakes at the pre-group
stage have a far reaching impact on the success of the
group, in terms of the cohesiveness a group achieves; in
the context of its performance in achieving group goals; or
125
Group Formation
An Assembly of the Elements
Assembly is the deliberate combination of parts to form
an envisioned whole, according to an implicit or explicit
plan or plans. The primary challenge of assembly is .to
select and combine people and resources keeping in mind
how different combinations of elements with different
arrays of attributes are likely to fit together. (Arrow, et al,
2000)
Group formation can be viewed as resulting from the
planned assembly of elements plus dynamics emerging
from the process of this collection. The most important
elements in a group are people with their resources, and
intentions. The other elements are external and contextual.
Before we move forward, let us recall some descriptions of
a group. Group is a collection or assemblage of persons
having common characteristics, interests, goals, or
objectives; two or more persons who are interacting with
one another in such a manner that each person influences
and is influenced by the other. They both recognise
themselves as a group and are seen by other people as a
group.
The formation of a group is driven in part by the motivated
action of their members. The structure of new groups is
also determined in part by constraints, opportunities and
demands in the contexts in which the groups are situated.
People who are not group members are often instrumental
in forming new groups. External and internal forces
contribute to both assembly and dynamic patterns
126
127
to form a group, it just happens. High levels of intermember coordination because of interpersonal interaction
prior to group formation influences this.
Factors Affecting Group Formation
Many factors come into play in the creation of groups.
According to Tosi, Rizzo and Carroll (1986) important
variables which influence group formation include:
128
129
130
131
132
2)
3)
4)
5)
6)
Pre-group contact
133
b)
c)
134
2)
3)
135
5)
6)
7)
8)
9)
136
137
138
139
2)
140
3)
4)
141
(ii)
iii)
142
6)
143
8)
9)
144
2)
3)
4)
5)
145
7)
8)
9)
146
147
Conclusion
Getting a group formed takes time and skills. Called
variously as the group formation stage, pre-group or preaffiliation stage, it requires thoughtful and serious planning
and its rigorous and patient execution before the first
meeting of the group is ever conducted.
Group formation constitutes of a series of interconnected
activities, which are based on a judicious and well thought
out plan. Society, social agency, the social group worker
and the people availing of the group-based services together
determine what kind of group is planned and launched;
who join the proposed group and why; and what is going
to happen in the group in the forthcoming period.
Prior to the first meeting, a conception of the necessity
and utility of group experience has to be framed in the
contexts of the worker / agency perceptions, which in turn,
is based on the workers personal and professional
experiences, knowledge of human development and social
systems. Other relevant factors follow from this initial
conceptualization. The major components of the group
formation plan embedded in the social and agency contexts
are need, purpose, structure, content and pre-group
contacts.
148
References
1)
2)
3)
4)
5)
6)
7)
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8)
9)
10)
11)
12)
13)
14)
15)
16)
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http://www.encyclopedia.com/printable.aspx?id=
1G1:134274628
17)
18)
151
Introduction
No man is an island unto himself said John Donne and
rightly so. Human beings were not meant to live alone.
The process of growing up takes place in one or the other
group; be it family, peers, neighbourhood or community.
Man is a social being and cannot survive alone. Group life
is thus, basic to human life. A group is a collection of
human beings who enter into social relationships with one
another involving mutual give and take.
Social Group Work is focused around a group; it
emphasizes the intellectual, social and emotional growth
and development of the members of the group. It is a
process in which a qualified social work practitioner helps
individuals in a group to have a satisfactory group
experience through different programs aimed at enhancing
their psycho-social functioning. It is through different
activities in a group situation that an individual is able to
discover her/his hidden strengths, talents and abilities.
Social Group Work plays a vital role in the all round
development of an individual, thereby contributes to
the better functioning of the community and society as a
whole.
152
153
154
Mutual Responsibility
The value of mutual responsibility is based on the
conviction that people are interdependent for survival and
fulfillment of their needs. Neither the individual nor the
society can be conceived without each other. As individuals
interact, they influence and in turn are influenced by each
other. They are capable of helping one another. Group work
builds on this interdependence, which can become a potent
force for development and change. The worker is
responsible for helping members to develop patterns of
communication and norms of behaviour that foster mutual
aid. Members should fulfill their responsibility to society
by actively participating in the democratic processes.
Northen (2007) is of the view that though social workers
are bound by ethical principles set forth in the codes of
ethics, they need also to understand and differentially
apply these principles, when working with groups.
155
156
157
158
159
160
The group has a right to make its own choices and the
capacity to make satisfactory decisions.
The aim of the group worker is to encourage an everincreasing capacity on the part of the group to take
responsibility for its actions.
161
162
163
164
165
2)
3)
4)
5)
6)
7)
Conclusion
Social Group Workers have an ethical obligation to function
within the confines of a theoretical base comprising of
tested interventions and principles of practice. The aim of
this chapter was to make the learner understand the values
and principles a professional social worker should follow
in group work practice that help in achieving the goals of
profession. Social group work as a method of social work
has embraced a set of values which have been translated
into certain principles that govern the conduct of
practitioners. According to the National Association of
Social workers (NASW) code of ethics broad ethical
166
167
References
Friedlander W.A (ed.) (1958) Concepts and Methods of
Social Work, Prentice Hall MC, Englewood Cliffs, N.J.
Garvin, Charles D. et al (eds.) (2008) Handbook of Social
Work With Groups, Rawat Publications, New Delhi.
Konopka Gisela (1963) Social Group Work: A Helping
Process, Prentice Hall Englewood Cliffs, N.J.
Hepworth, Dean.H. and Larsen, Jo Ann (1992) Direct Social
Work Practice: Theory and Skills, Brooks/Cole Publishing
Company, California. 4th ed.
168
169
Introduction
Leadership is an important requirement for social
development. We need individuals who can effectively steer
groups towards attainment of goals. However, research
and experience indicates that good leaders are hard to
come by, because of the qualities and abilities leadership
demands.
One finds individuals with a natural flair for leadership
and also individuals who are trained to be leaders. Both
the aspects of being a born leader or a trained leader is
feasible, according to behavioural scientists. Some authors
believe that individuals with substantial experience in
working with groups as members (prior to becoming group
leaders) are found to excel in leadership tasks. Thus,
leadership is an ability that grows out of partaking. While
India has had many charismatic leaders, especially in the
political arena, in this material we shall be looking at group
leaders and their profiles.
Group Leadership
Leadership is the capacity to motivate a group of
individuals towards fulfilment of groups objectives. The
capacity to motivate could derive from power that is both
formal and informal for formal and informal influence is
*Dr. R. Nalini, Pondicherry University, New Delhi
170
Theories of Leadership
Several theories on leadership have been developed by
researchers studying leader behaviour. The broad basis
171
Trait Theory
The Trait Theory of leadership focuses on personal qualities
and characteristics that differentiate leaders from non
leaders. These traits are being charismatic, enthusiastic,
and courageous. The following traits are believed to be
possessed by leaders: desire to lead, ambition and energy,
honesty and integrity, self-confidence, intelligence, high
self-monitoring and job-relevant knowledge. Thus, traits
can predict leadership. They do a better job in predicting
the emergence of leaders and the appearance of leadership
in actually distinguishing between effective leaders and
ineffective leaders.
However, the fact that an individual exhibits the traits
and others consider that person to be a leader does not
necessarily mean that the leader is successful at getting
his group to achieve its goals.
Behavioural Theories of Leadership
These theories propose that specific behaviours
differentiate leaders from non leaders. While Trait theory
assumes that leaders are born rather than made, behaviour
theory believes that if there were specific behaviours that
identified leaders, then leadership could be taught through
effective training and other interventions.
172
b)
173
c)
d)
174
Supportive
The leader shows high concern towards group members
and their needs. This style is suitable for groups working
on well defined tasks. Members under the supportive leader
are found to be happy and highly satisfied.
Participative
Here, the leader involves the group members in decision
making and in all functions of the group. Discussions,
consultations and group consensus are stressed upon.
However, this calls for members who are responsible and
who understand the importance of their contribution to
the groups success.
Charismatic
Medha Patkar pioneer of the Narmada Bachao Andolan
(Save the Narmada Movement) is considered to be a
charismatic leader for the following reasons: (i) ability to
inspire followers towards goals that appears incredible to
the common man (ii) vision about the future (iii)
understanding followers needs and limitations.
Transformational
This highlights on leaders who inspire followers to
transcend their own self-interests and who are capable of
having a profound and extraordinary effect on followers.
Seven characteristics were found: sincerity of the leader;
bonding effort to develop the organization as a family by
personalized relationships; consultation and participation;
collectivization and teamwork; empowerment and support;
serving as a role model; bringing in changes continuously
while maintaining continuity and being innovative
Robbins & Sanghi: 2005.
175
176
177
178
179
180
181
182
183
184
Conclusion
To conclude research studies and experience in working
with groups indicates that there is no one size fits all
approach to leadership. Different styles of leadership are
relevant to different situations. Leadership skills are
dependent to a large extent on the extent to which the
group can operate independently. Obviously, the less
independent the group, more the leaders role and
strategies and vice versa ultimately the leader looks
forward to developing leadership from within the group.
Thus, effective leaders are highly respected individuals who
have a vision. They promote safe, welcoming environments
that avoid the extremes of aggressive confrontation of
members or passive abdication of leadership to members
who attempt to dominate groups (Kivlighan & Tarrant,
2000; Smokowski, Rose, & Bacallai, 2001). Next, leaders
have to understand the abilities, values, and personalities
of members. They use this understanding to encourage
and guide members as they contribute to group goal
attainment, while at the same time helping members to
satisfy their own needs and achieve their own personal
goals. Effective leaders must also skillfully deploy the
resources they have at their disposal. This includes
empowering members and reinforcing feeling of confidence
and individual and group efficacy (Bandure, 1995, 1997b).
It also includes making sure that the group engages in
good information processing and decision making, so that
when resources are deployed, the environmental demands
on members and the group are carefully considered
(Chemers, 2000). In a very real sense the right to leadership
must be earned again and again.
185
References
Balgopal, R. P. & Vassil. V. T. (1983). Groups in social work.
United States of America: Macmillan Publishing Co., Inc.
Coyle, L. G. (1947). Group experience and democratic values.
New York: The Womans Press.
Milson, F. (1973). An introduction to group work skill.
London and Boston: Routledge & Kegan Paul.
Ottaway, A. K. C. (1966). Learning through group experience.
London: Routledge & Kegan Paul.
Robbins, P. S., & Sanghi, S. (2005). Organizational
behaviour. Delhi: Pearson Education.
Thelen, A. H. (1954). Dynamics of groups at work. Chicago:
The University of Chicago Press.
Toseland, W.R., & Rivas, F. R. (2005). An introduction to
group work practice. USA: Pearson Education Inc.
Trecker, B. H., & Trecker, R.A. (1952). How to work with
groups. New York: Womans Press.
186
10
Introduction
A social worker has to understand and imbibe skills of
social group work. It would be one of his or her major
tasks in the job as social work often involves work with
groups differing in its size and composition. What is a skill?
The term skill refers to a conscious, disciplined use of
ones self and ones abilities which can be acquired reliably
only through the disciplined experience of professional
training for social group work, during which the potential
group worker not only takes help in his learning from
teachers and supervisors but carries responsibility in a
group work agency simultaneous with his acquisition of
group work theory. On the one hand the social worker
has to understand his professions philosophic values and
also draw from social works professional purposes. These
are the roots of social group work skill. The capacity to
translate values into professional efforts that precipitate
movement toward the fulfillment of purpose constitutes
social group work skill. (Philips: 1957).
187
2)
B)
188
3)
4)
5)
B)
B)
B)
6)
7)
189
B)
Skill in Evaluation
A)
B)
190
Facilitation Skills
This involves the group worker helping the group to stay
focused on the goals to be achieved, to ensure that the
group members work towards a common direction.
Facilitating skill, also sometimes called the here-and-now
of group interaction is often missed by the group workers.
This is because group processes take a back seat when
group interactions are intense. Also, at times the group
worker may hesitate to intervene during a lively yet
dispersed discussion.
191
192
Synthesizing Skills
Another useful data gathering and assessment skill is
blending verbal and nonverbal communications. Examples
of synthesizing skills include:
193
194
195
196
Consensus seeking
Gate keeping
Setting standards
197
Conclusion
Thus group work skills described above are vital for
successfully working with groups. The group worker needs
confidence, love for people and a belief in team work to
accomplish his task. For, great people are those who make
others feel that they too, can become great.
References
Benson, F. J. (1987). Working more creatively with groups.
London: Tavistock Publications
McConnell, T. (1974). Group leadership and self-realization.
Leviathan House
Milson, F. (1973). An introduction to social group work skill.
London: Routledge and Kegan
Philips, U.H. (1957). Essentials of social group work skill.
New York: Association Press
Trecker, H.B. (1955). Social group work: Principles and
practices. New York: Whiteside
198
199
11
Introduction
Life Skills Education was evolved to equip individuals,
especially the adolescents, with the aptitude to face life
with its challenges and opportunities, successfully. In the
recent years enthusiasm for education about health and
social issues has been growing in communities around
the world. Though recognized by different names life
skills, life skills based education, skills based health
education or health and family life education the central
idea is shared: young people, especially girls and young
women, regularly face risks that threaten their health and
limit their learning opportunities. Life skills based
education can endow girls with skills to manage
challenging situations, particularly in the context of
supportive communities and environments. Around the
world, life skills based education is being adopted as a
means to empower young people in challenging situations.
It refers to an interactive process of teaching and learning
which enables learners to acquire knowledge and to develop
attitudes and skills that support the adoption of healthy
behaviours. It is also a critical element in UNICEFs
definition of quality education.http://www.unicef.org/
lifeskills/index_7308.html
200
201
202
203
204
205
Environment
Relating to others
Self development
206
207
208
209
210
211
212
2)
3)
4)
5)
6)
213
7)
8)
214
Conclusion
Thus we understand the relevance of Life Skills Education
in social group work. Group experiences are indispensable
requirements of individuals. The mutual and vigorous
communications involving people and environment are
intrinsic in social group work. Group work aids human
beings in eliminating drawbacks and strengthening self
to face life effectively.
Finally, practicing life skills leads to qualities such as selfesteem, sociability and tolerance, to action competencies
to take action and generate change, and to capabilities
to have the freedom to decide what to do and who to be.
Life skills are thus distinctly different from physical or
perceptual motor skills, such as practical or health skills,
as well as from livelihood skills, such as crafts, money
management and entrepreneurial skills. (http://
en.wikipedia.org/wiki/Life_Skills_Based_Education)
References
1)
2)
3)
215
4)
5)
6)
7)
8)
Websites
1) http://www.infed.org/archives/bernard_davies/
davies_in_whose_interests.htm
2)
http://www.education.nairobi-unesco.org/PDFs/
Lifeskills%20facilitators %20manual.pdf
3)
http://etd.rau.ac.za/theses/available/etd-04222004100006/restricted/chapter1MAThesis.pdf
4)
h tt p: / /w w w . bl a ck d o g i n s ti t u t e . o rg . au /d o cs /
LifeskillsProfile.pdf
5)
http://www.lifeskillstraining.com/training_overview.
php
6)
http://findarticles.com/p/articles/mi_m0CYZ/
is_4_28/ai_83530630/pg_11?tag=artBody;co11
7)
http://www.unicef.org/lifeskills/index_7308.html
8)
http://www.unicef.org/lifeskills/index_whichskills.
html
216
9)
http://en.wikipedia.org/wiki/Life_Skills_Based_
Education
10) http://www.expressindia.com/latest-news/life-skillsnow-part-of-school-curriculum/394750
11) http://www.leadership.fau.edu/ICSE12006/Papers/
Pai.doc
12) http://www.iapindia.org/iapfiles/AFSI_MODULE/
life_skills.ppt
217
12
Programme Planning in
Social Group Work
*R. Nalini
Introduction
Careful planning is necessary for any successful group
and it is a very important, ongoing group process. A well
planned programme gives direction to the group and
enables each member to know and prepare his/her
responsibility. The group worker should possess abilities
and skills to guide the members through an effective
programme planning process. The programme planning
process includes (i) setting goals (ii) brainstorming with
members (iii) planning the programme in line with the
goals (iv) obtaining the approval of the group (v) assigning
individual
and
sub
group
responsibilities
(vi) implementation of the programme (vi) periodic
evaluation and feedback (vii) Follow-up
218
b)
219
d)
e)
f)
220
221
222
Stage 2
Stage 3
Stage 4
223
224
225
A group has
Group games asking and
trouble listening to
waiting for a reply
each other
listening for
Indicators
another persons
voice
Members have
Listening is
important for
having fun and
achieving
trouble taking
Listening
turns to make a games &
point
group
disagreements
discussion
caused by not
Problem
taking time to
solving game
understand
in which the
others
group has to
difficult to
listen to each
facilitate group other
discussions
Awareness of
listening skills
What skills
make me a
better listener
Practice of the
skills learnt so
far Practicing
the skills
The group
works better
when we listen
to each other
Recognition for
being good at
the skills
226
227
228
Agency requirements
229
230
Tips on Recording
Thus, recording skills calls for the workers keen
observation, understanding of dynamics of relationships
within individual members and among the group as a whole
and understanding the importance of how group
cohesiveness is built. The worker also consciously puts in
writing his contribution to the groups functioning.
Recording is not difficult, but thinking and analysis that
precede the actual writing is difficult. Here are some tips
for recording in social group work:
231
Conclusion
Thus, programme planning is a significant part of social
group work and the group worker is expected to navigate
the group with its individual members in this process.
All groups have natural processes or group dynamics and
the skill of the group worker lies in developing a programme
of activities which phase in with the stages and condition
of the group, to provide the best possible opportunities for
task achievement. Group workers need to be flexible and
pragmatic in their use of programme, drawing on different
sources and ideas (Brown, A; 1994).
A proper record of all his initiatives will be a knowledge
bank from which academicians and practitioners alike can
draw from and build upon.
References
1)
2)
3)
4)
232
5)
Websites
1)
http://www.cdysb.ie/publications/PDF/Programme
%20Planning.pdf
2)
http://www.scoutbase.org.uk/library/hqdocs/facts/
pdfs/fs315007.pdf
3)
http://ohioline.osu.edu/4h-fact/0007.html
4)
http://www.ncbi.nim.nih.gov/books/bv.fcgi?rid=
hstat5.section.44417
233
13
Introduction
Self help and mutual aid are the foundational principles
of social work. Professional social work evolved in the West
where self help groups were mainly used for addressing
psycho-social issues. It was used to mainly to provide
emotional support and train people through groups.
However in developing countries SHGs began to be used
for empowerment and economic development. Here we
focus on those SHGs, which are used for these purposes.
SHGs are being increasingly used developmental
programmes of government and NGOs. A number of
strategies were used to alleviate the problem of poverty by
both governmental and non-governmental organizations.
Some of them were partially successful and others were
failures. Community based approaches, family based
approaches and individual based approaches were used.
However each of these strategies had its limitations. For
example, in the community development programmes the
elite and already well off gained at the expense of the poor
thereby reducing the effectiveness of the programmes.
Similarly individual based programmes imposed conditions
234
Concept of SHGs
According to the Reserve Bank of India
Self-Help Group (SHG) is a registered or unregistered group
of micro entrepreneurs having homogeneous social and
economic background voluntarily, coming together to save
small amounts regularly, to mutually agree to contribute
to a common fund and to meet their emergency needs on
mutual help basis. The group members use collective
wisdom and peer pressure to ensure proper end-use of
credit and timely repayment thereof. In fact, peer pressure
has been recognized as an effective substitute for collateral.
(Reserve Bank of India, FAQs).
Malcolm Harper has defined SHGs as groups of women
whose primary purpose is to save and then to take loans,
initially from their own funds but eventually from a bank.
235
Characteristics of SHGs
SHGs consist of group members, male or female who come
together and form a group. Often it is an outside agency, a
government agency or a NGO that encourage the
individuals to form this group. The group has to be formed
carefully as an unplanned group will face problem and in
all probability will terminate leading to frustration in the
members.
Ideal characteristics of SHGs
1)
236
2)
3)
4)
5)
6)
7)
237
238
239
240
2)
3)
4)
5)
6)
241
242
Second Stage
If the group survives the earlier phase then it goes to the
next phase. Meetings are held regularly and members
would accept the rules and regulations and agree that it
is in advantageous for them. Loans should be taken and
repayments done on time. The account books and
passbooks are updated regularly. Conflicts are settled
without outside help.
After two to three meetings the group can start a saving
bank account with the bank. But usually it takes more
time than that as the members must get used to the
functioning of the SHG and build their confidence. Starting
the account in the bank, which forms the first step towards
accessing loans, is called SHG- Bank Linkage. The group
members have to collectively pass a resolution to link their
SHG with the Bank and apply for opening of the account.
Three members should be authorized to operate the
account and two of them can operate the account. A copy
of the rules and regulations of the SHGs has to be
submitted to the bank. Usually the secretary and treasure
operate the group account and from then on the periodical
collections of the group are deposited with bank within
two days of the meeting. The updated passbook is
presented to the group members in the next meeting.
The amount deposited with the Bank grows with the
increase in group deposits and also the interests on the
loans that the members have taken.
Once the SHG has been in existence for a period of time
banks decide whether they are ready to get loans. The time
period differ from bank to bank. For example Andhra Bank
stipulates that the group should have been in active
existence for at least a period of six months.
243
Very good
Good
Unsatisfactory
Group Size
15 to 20
10 to 15
Less than 10
Number of
meeting
Four meetings
a month
Two
Less than two
meetings in meetings in a
a month
month
Timings of
meeting
Night or after
6 pm
Morning
between
7 to 9 am
Attendance of
members
Participation of
members
Low level
Medium
level
Other timings
244
Amount to be
saved
Fixed amount
Varying
amount
9.
Interest on
internal loan
Depending
upon purpose
24 to 36%
10 Utilisation of
Savings
12 Maintenance
of books
Most
important
registers
maintained
minutes,
savings,
loans, etc.)
are
maintained
Irregular in
maintaining
and
recording
13 Accumulated
savings
More than
Rs. 5000/-
Rs.30005000/-
Less than
Rs.3000/-
14. Knowledge of
the Rules
of the SHGs
Known to all
Not known to
all
15 Education
level
More than
20% of
members
can read
and write
16 Knowledge of
Govt.
Less than 20
per cent know
to read and
write
Most of the No one knows
members
programs
know
Another facility for groups who meet the criteria and are
formed by BPL members is subsidy. Subsidy by the
government, which need not be repaid, ranges from Rs.
20,000 to Rs.100,000.
The savings of the members, subsidies if any received from
the government, the interest on loans and bank loan are
the financial assets of the SHG. The growth of the deposit
245
Advantages of SHGs
The evolution of SHGs in India can be traced to the efforts
of NGOs and governmental organizations to provide credit
to the poor. SHGs proved to be very useful for all
stakeholders.
246
247
248
2)
3)
249
Impacts of SHGs
Bank-SHG Linkage
From the point of view the lenders the performance of the
Bank SHGs Linkage has been successful. The figure given
below indicate this
Performance as on 31 march 2006
Sl.No.
Particulars
1)
2)
3)
Commercial Banks 47
5)
No. of States/UTs 31
250
6)
7)
8)
9)
10)
11)
12)
251
252
Criticism of SHGs
SHGs have been criticized as being one more fad in the
field of development which while not addressing the core
issue of oppression and discrimination tries to solve the
problem by providing credit to the poor. One commentator
calls the strategy of using the SHGs for development as
the last resort of the development planner. All other
reformist strategies having failed the success of the
Grameen Bank and other NGOs enabled the government
and the funding agencies to grasp on to the concept of
SHGs. At the first look, SHGs are ideal as it follows the
participatory approach and emphasizes on self and mutual
aid. But the strategy is meant again to avoid radical
253
Conclusion
SHGs have become a key component in the developmental
programme of the government and the NGOs. It has become
the instrument through which the credit; a important
prerequisite for development is being reached to the poor.
But an important aspect is that SHGs if handled properly
is a peoples institution, which can play a role in the
transformation of the society. Evidence from the field may
254
References
Harper, Malcolm (1998), Profit for the Poor - Cases in MicroFinance, Oxford and IBH Publishing Co. Ltd., New Delhi.
Putnam, Robert (1992). Making democracy Work; Civic
traditions in Modern Italy, Princeton University Press, New
Jersey.
Putnam, Robert (2000), Bowling alone; The collapse and
revival of American Community, Simon & Schuster, New
York.
ASSEFA, Mid Term Assessment of Womens Development
Programme (mimeo), Chennai
Karmakar, K.G.,(1999), Rural Credit and self Help Groups,
Micro finance Needs and Concepts in India, Sage
Publications, New Delhi.
Swain, Ranjula Bali and Fan Yang Wallentin, does micro
finance empower women? Evidence from self help groups
in india, Working Paper 2007:24 Department of Economics,
Department of Economics Working paper 2007:24, Uppsala
University Uppsala. Downloaded from htt p://
www.nek.uu.se on 10th January 2009
Siddiqui, H.Y.(2008), Group work; Theories and Practices,
Rawat Publications, Jaipur.
Wilson, Kim (2002), The Role of Self Help Group Bank in
Linkage Programme in Preventing Rural Emergencies in
India, NABARD, Mumbai.
255
256
14
Introduction
Group work is very useful in the community. We have
discussed in detail the most widely used type of groups in
the community- the SHGs. In this chapter the other types
of groups will be discussed. Any number of natural groups
is found in the community. Most of them are spontaneous
efforts by the people themselves to control their lives by
helping others and getting help from others. Most of them
receive no or minimum help from professionals. However
they are effective in assisting those who are part of it. The
members do no think of their membership in the group as
something outside their normal course of life. It is part
and parcel of their life. For the poor the groups are
crucial part of their livelihood strategies and survival
strategies. They borrow money when needed, help building
each other homes, take part in joys and sorrows of each
others lives and assist each other in emergency.
Community based groups are based on neighborhood,
caste and extended kinship ties. Groups can also be formed
on the basis of many different criteria- members may be
suffering from the same illness; members may be
recovering from alcoholism or drug addiction; etc. One
important type of group that is increasingly being important
*Mr. Joseph Varghese, Christ University, Bangalore
257
258
As you know group work groups are divided into two types
(1) Treatment group that consists of personality
development groups, educational groups, recreational
groups, support groups and therapeutic group (2) Tasks
groups includes committees and councils. The main
purpose of the task groups are to accomplish that tasks
or programmes that has been entrusted to it. Social actions
groups belong to category of Task groups. It usually
consists of a small number of members who may belong
to the community or are outsiders to the community or
both. They take up an issue that they identify as having
an adverse effect on the well being of the members of the
community. They identify the causative factors that lead
to the problem. Institutions, practices and values that
cause the problems are identified. The agent can be the
government itself or a government department, police,
industries, social groups, organizations whose actions or
inactions has lead to the problem. Many times it is the
combination of factors that lead to the problems.
Government inaction invariably contributes to the problem.
The action group believes that the problem can be alleviated
if people unite and challenge the powerful and force them
to act in public interests. When people participate in the
process of decision-making and thereby gain mastery over
their lives it is called empowerment.
Empowerment is long process in which people first
understand the reality of power structure around. They
understand the interconnections between the social
structures and how it controls their lives. Pablo Friere calls
this process conscientization. They have to get rework on
their images. They must stop seeing themselves as passive
and powerless. They must begin see themselves as agents
of social transformation.
Groups are ideal for this kind of activity. Cox (1991) gives
the following reasons (1) Groups facilitate sharing of
259
260
261
262
2)
3)
4)
5)
6)
7)
8)
263
2)
3)
4)
5)
6)
7)
8)
Child labour
264
9)
Animal rights
265
266
267
268
269
2)
3)
4)
270
5)
6)
7)
2)
Empathy
3)
4)
5)
6)
7)
271
1)
2)
3)
4)
272
1)
2)
3)
4)
5)
6)
7)
8)
9)
273
2)
3)
4)
274
6)
7)
Alcoholic Anonymous
Alcoholic Anonymous(AA) is a global organization, which
uses the group approach to stop alcoholics, abstain from
alcohol. AA was found in 1936 by Bill Wilson who himself
was a recovered alcoholic and through his experiences
concluded that the best persons to help an alcoholic are
other alcoholics. Based on the principles of self-help and
mutual aid AA has developed a model for helping alcoholics.
The AA has been estimated to be more than 2 million
around the global. Local chapters (called fellowships) of
AA can be found in major cities and towns in India. Usually
newspapers list the AA meetings taking place in the city.
AA follows a well-defined program structure of steps and
traditions that have been codified in the books, pamphlets
and brochures.
AA follows in the twelve traditions their experience has
taught them to be useful.
275
1)
2)
3)
4)
5)
6)
276
8)
9)
277
278
279
280
1) Type of family
2) Neighbourhood
3) Whether studying or no
3) Educational qualifications
4) Type of school
5) Income level of family
6) Personal History
The type of groups which can be organized for them are
(1) Educational groups which will teach them social skills,
help them cope with difficult life situations and develop
attitudes (2) Recreational groups which give the members
enjoyable experiences which will keep them away from
risk behaviour and develop healthy lifestyles.(3) personality
development groups which will enable them to improve
their self image and improve confidence levels.
Some of the themes, which can be taken up by Corey and
Corey are1)
2)
3)
4)
5)
6)
7)
8)
9)
281
Academic performance
2)
3)
4)
Concerns of environment.
2)
3)
4)
282
5)
6)
Conclusion
The chapter has shown the different settings in the
community where group work can be practiced. We have
seen the role of the social action group, which fights for
justice. The contribution of these groups in securing justice
for the disadvantaged is significant. When formal
organizations are increasingly seen as ineffective groups
are seen as better options.
Funding agencies are increasingly looking at these groups
to bring about change in the society. They provide funds
for capacity building and leadership training in these
groups. The courts in India have also in its various
judgments appreciated the role of these groups in bringing
to issues to the public domain. In India, where
opportunities for group work in institutional settings are
limited, group work in community becomes important.
References
Bhat, Anil (1989). Development and Social Justice; Micro
action by weaker sections, Sage Publications, New Delhi.
Gravin, Charles, D. et al (ed), 2004, Handbook of Social
Work with groups, Rawat Publications, Jaipur.
Newburn , Tim(1993), Disaster and After, Social work in
the aftermath of disaster, Jessica Kingsley Publications,
London.
283
284
15
Introduction
Group work is used in numerous institutions- hospitals,
child welfare institutions, alcoholic and drug rehabilitation
agencies, old age agencies, family counselling agencies and
industries. Group work, if effectively used can alleviate
the problems and reduce its psychosocial effects.
Every institution has its own ideology, implicit or explicit.
It influences the way the organization leadership and other
employees view group work. It will determine to a large
degree, the support, the group worker will get from
institution for doing group work. The institution will also
expect the group work sessions to further those goals that
are set by the organization. Thus the group worker will be
expected to work within the framework.
Group work in formal institutions has its own advantages
and limitations. The group worker will have to understand
the organizational context in which group is being done.
Every organization is unique and has to be understood in
its own way. This chapter will introduce the different
institutional settings; their unique characteristics and the
use of group work in these settings.
285
2)
3)
4)
5)
6)
7)
8)
286
287
children home for boys and girls, sishu bhavans etc. The
state governments also run the juvenile justice board and
child welfare committee. The civil society is also engaged
in a large scale in child related issues. Many NGOs have
taken up the cause of child rights, prevention of child
labour, adoption services and, the care and rehabilitation
of juveniles. Orphanages and homes for children are also
run by NGOs and religious organizations. It is but natural
that a variety of organizations at different levels work for
the welfare of the children-they being future citizens of
the country. Child welfare and child rights are important
areas of social policy. From social work profession point of
view child welfare is important for one more significant
reason. Many problems of adults are directly related to
their experiences as a child. The Adverse Childhood
Experience Study on about 17,000 adult participants show
significant correlation between childhood trauma and
negative sequences in later life. Thus to prevent social
problems later on, it is important that problems of children
are handled effectively and sensitively.
Group work has been used effectively to deal with many of
childrens problems in different institutions. We will see
how it is used in different settings. It would be not be
possible to cover all settings. Before we see how group
work principles and knowledge is useful for practice with
children its usefulness to the professional themselves has
to be highlighted. Different professionals work in these
organizations and often have to work together- a group
activity in itself. Social workers often work with lawyers,
doctors, child psychologist, policemen and public officials
to solve children problems.
Group work objectives in child welfare agencies are:
1)
288
3)
4)
5)
289
2)
3)
290
5)
291
292
293
294
2)
3)
4)
5)
6)
7)
8)
The types of group that can be organized for the aged are
the following.
1)
295
Support group
These groups can give psychosocial support to the
members which will address the problems of social
isolation and loneliness. Very often the elderly live
together but have minimal interaction because of some
of the problems mentioned above. Groups bring the
members together and promote interaction. Often the
focus of discussion is the feelings of hopelessness,
uselessness, despair and regret over past
events.(Susan Rice in Greif and Ephross,2005; 152)
Many group activities have been suggested - going on
an imaginary trip with the other members, picking up
a new name and discovering what it means to them,
drawing picture of yourself and your family and
describing pleasant experiences of the past( Corey and
Corey, 1982;343). Reminiscencing in an important
process for the elderly and is proved beneficial for them.
It can be in the oral or written form. Butler called
reminiscences as a naturally occurring, universal
mental process characterized by the progressive return
to consciousness of past experiences and particularly
the resurgence of unsolved conflict, simultaneously
and normally these reviewed experiences and conflicts
can be surveyed and reintegrated. (Quoted in Campbell
in Gravin et. al.2004; 281). However Campbell also
mentions that not all want to review past experiences
and the technique should be used based on the need
and willingness of the elderly themselves. Another
technique used is to list down the various items related
to the life of the members- Most stressful situation,
aspect in the personality one want to change and
something one wants to self disclose (Corey, ibid; 354)
2)
Recreational group
These groups can be used to enable the elderly spend
time in an enjoyable manner. Activities can include
296
Therapeutic groups
Therapeutic groups include standardized and nonstandardized group therapies. The standardized group
therapies are Dialectical behavior therapy and Cognitive
behavioural therapy while the non-standardized therapies
use non structured means focusing on emotional condition
of the members and life review. Studies have found these
therapies to be useful. (Campbell in Gravin et.al.;
2004;278-280). Members have been empowered by these
group experiences, reducing isolation and achieve greater
control and meaning in their lives.
Group workers who have worked with elderly found that
much of the information about the elderly are wrong and
based on false assumptions. Some of the false assumptions
include (1) The inability of the elderly to change for the
better (2) Ability to contribute positively to the betterment
of others (3) Willingness of the elderly to take part in group
activities. On the contrary group have been found to be
generally beneficial to the elderly.
297
2)
3)
4)
5)
6)
2)
3)
4)
5)
6)
298
7)
8)
9)
10) to accept ones illness and prepare for and use the
individual and other therapies more positively
11) to increase the opportunities for observation and
diagnosis by the staff. (quoted in Trecker,1972; 178)
Research available has indicated that group work has been
useful for the members. George Getzel surveyed the
available research and summary of his findings are
presented here. Some of the research he surveyed -Moore
and Starkes observed that the use of group work with
mentally ill individual in short stay homes increased their
capacity to avail its services. In other words the
organizational milieu improved when group work was used.
Somewhat similarly, Robert and Smith found that group
work created a sense of community in the psychiatric ward
and improve their capacity to adjust to the external
environment. Armstrong who observed that groups do
prepare the mentally ill for the future did increase their
capacity has supported these conclusions. Group work
has also been found to be useful in the treatment of mental
illness.
Garvin suggests principles, which has been found useful
in the process are:
1)
299
3)
4)
5)
300
301
302
Conclusion
The practice of social work in different settings has been
described briefly and important practice principles have
303
References
Lillington, Barbara(1985), Psychosocial Response to
Traumatic Physical Disability, Social work in Health Care,
Volume 10(4), Summer.
304
305
16
Introduction
Educational institutions offer diverse opportunities to
practice group work. The group members are readily
available and no special efforts are required to collect them
and form groups. The students learn in groups and are
therefore comfortable to be in groups. A variety of activities
can be done with the group. Most importantly, the young
enjoy the sessions and simultaneously be benefited. The
chapter will give an account of the practice of group work
in different educational settings.
Present day educators seek to provide holistic education
to the student, not just improve his memory and his
retention powers. Holistic development aims at producing
a balanced and well integrated human being with
sensitiveness to fellow human beings and his environment.
While teachers are required to teach the syllabus it is being
recognized that other professionals are needed to take care
of other dimensions of the students personality. Group
work seen in this context is an apt method to bring about
this transformation in the student.
306
307
308
3)
Personality development groups seek to develop selfconfidence and self esteem. Skills to face interviews,
public speaking and grooming habits can be improved
in groups.
4)
309
2)
310
3)
4)
5)
311
1)
2)
3)
4)
5)
6)
7)
8)
9)
3)
4)
312
5)
6)
7)
Leadership
Communication
Participation
Responsibility
Resourcefulness
Resilience
313
Caring
Fairness
Citizenship
Trustworthiness
ii)
314
2)
3)
315
316
317
b)
c)
d)
e)
f)
g)
Conclusion
Group work in educational setting can play an important
role in moulding individual personalities beyond the
curriculum. Equally important the maladjusted student
can be better addressed by combining the group work with
counseling. It also helps other students to understand the
problems of the students who take part in the treatment
process.
Problems like time and support for group work can be
dealt with if its results are positive and shown to the
management. Existing organizations like NSS and NYK can
be used to boost group work practice in educational settings.
References
Boehm, Amnon and Esther Boehm, (2003) Community
Theatre as a means of Empowerment in Social Work; A
318
319
17
Introduction
You may look at this chapter as a recapitulation of all that
you have learnt about the method and practice of social
group work, especially, in terms of what a group worker
does in different kinds of groups, within the context of
values and philosophy of social work profession.
Social workers adopt many roles to achieve their goals of
social justice, the enhancement of the quality of life of
people, and the development of the full potential of each
individual, family and group in society. Some social
workers act as planners and developers of services. Others
manage services and try to ensure that systems work
smoothly. Some act as advocates and negotiators for those
discriminated against or unable to act for themselves.
Other social workers work as therapists with individuals,
couples, families and groups as they deal with issues that
arise throughout their lives. Some social workers act as
information givers, providing enquirers with information
about a large range of resources and services. In some
areas of practice, such as corrections and child protection,
social workers make assessments of situations and may
write reports with recommendations that may affect the
lives of those with whom they work.
*Ms. Manju Kumar, Dr.B.A.R.C, University of Delhi
320
The very fact that social group work has been acknowledged
as a method of social work implies that group work method
shares with other social work methods the goal, basic
premises, values and beliefs, generic principles and
interventional strategies of social work profession. The
concept of role is widely used to clarify group workers
authority, responsibilities, functions, and tasks; thereby
highlighting the impact of group work practice on persons
who come together as members of a group.
For the sake of convenience, the term group worker in
the masculine, rather than social worker in group work,
will be used throughout the following discussion.
321
322
b)
c)
323
e)
324
325
326
B)
327
Another role which is preferred by those favouring a nonleadership stance is that of a facilitator. The group worker
is not seen as the only expert in the group. In fact, each
group member is a potential leader and helper for the other
members. The primary task of the group worker is to
facilitate the group process so that the group becomes a
prime influence on the behaviour of the group members.
Facilitating the group process involves motivating and
assisting members to participate actively and
collaboratively in the process because the primary means
of help in the group is the support and challenge members
give to each other, supplemented by the workers inputs
to the members work. The group dynamics comprising of
interactions, relationships, communications, and role
performances within the boundaries set by the members
themselves by definition, is the prime source of change,
growth and satisfaction. The worker facilitates this process
to run smoothly, without conflicts and road blocks so that
members can benefit from positive and constructive group
experience. The group worker makes it possible that the
328
329
330
331
332
333
334
335
336
337
338
339
Conclusion
Depending on the needs of the individual members,
purpose of the group and the stage of group development,
the group worker performs a range of roles in his work
with the groups- ranging from role of a leader, organizer,
motivator, and planner to helper, broker, enabler,
facilitator, guide, consultant, mediator, advocate and rolemodel.
Authority and power are inherent in a group workers
position on account of his professional knowledge, skills
and access to certain resource. While the worker need not
deny this, he is expected to make judicious use of his
authority in the service of the client groups and not for his
own benefit. The professional code of conduct offers a
number of safeguards to make it possible. The challenge
before the group worker is that even while performing the
role of a leader, he shares this role with group members.
Each group member is a potential helper in the group and
may offer a particular kind of expertise. Even when he
directs the group members, he is expected to facilitate the
members capacity to get empowered to do things
themselves, to take control of their own lives; in short,
encourage the emergence of indigenous leadership. The
340
Reference
Compton, Beulah Roberts, Galaway, Burt, Social Work
Processes, 1984, 3rd ed., he Dorsey Press, Illinois.
Malekoff, Andrew, Group Work with Adolescents: Principles
and Practice, The Guilford Press, New York, 2nd Edition,
2004
Wilson, Gertrude, Ryland, Gladys, Social Group Work
Practice: The Creative Use of the Social Process, Houghton
Mifflin Co., The Riberside Press, Cambridge, USA, 1949.
Brown, Allan, Groupwork, Gower Publishing Company
Ltd., Aldershot 2nd ed. 1986
Johnson, Louise C., Social Work Practice: A Generalist
Approach, Allyn and Bacon, Boston, 6th Ed.1998
Northen, Helen & Kurland, Roselle, Social Work with
Groups, Columbia University Press, New York, 3rd Ed.2001
Benson, Jarlath F., Working More Creatively with Groups,
Tavistock Publications, London, 1987
341
Editor
Gracious Thomas
July, 2010
ISBN:
Preface
This volume on Social Group Work: Working with Groups
will orient you to one of the important primary methods of
social work, that is, Social Group Work Social Group Work
is an important method of Social Work for several years
now. Since people in the society live and work through
various groups, the problems arising as a result of social
malfunctions can be better addressed by working in group
settings. There are seventeen chapters in this book which
talks about group, relationship between case work and
group work, how group work evolved and its advantages
and disadvantages in social work practice; theories related
to group work and the various models of practicing it;
factors affecting group formation, the tasks of a group
worker and the principles governing group work practice,
leadership and skills development in social group work,
the skills and styles of leadership, the techniques of group
work, relevance of life skills education in social group work,
programme planning in social group work, and identify
the role of a social worker in a group.
Social Group: Characteristics and Significance gives the
learner comprehensive understanding about group, its
types and how group is significant in social work practice.
You will also be able to understand how group affects
individuals personality development. The chapter on
Historial Development of Group Work deals with how
group becomes important in social work practice. By
reading this chapter you will be able to differentiate
between group work and case work and trace the evolution
and growth of social group work. History of Social Group
Work in India talks about how group work developed in
India. It gives a picture of how group work evolved during
pre-independent and post-independent India. It also
presents some of the settings in which group work is being
Contents
1.
2.
23
3.
45
Sreepriya
4.
63
Joseph Varghese
5.
77
Ranjana Sehgal
6.
94
Ranjana Sehgal
7.
124
Manju Kumar
8.
151
Ranjana Sehgal
9.
169
R. Nalini
10.
186
R. Nalini
11.
199
12.
217
R. Nalini
13.
233
Joseph Varghese
14.
256
Joseph Varghese
15.
284
Joseph Varghese
16.
305
Joseph Varghese
17.
319