Ubaid u Allah Waqas

H# 645, New Barki, St. Masjid Anwaar-e-Madina, GujarKhan, Rawalpindi

Cell: +92-300-9808580 Email: ubaid.85@gmail.com

Objective
Seeking a position within a growth oriented organization where I can enhance my professional
skills.
Work Experience

OSS Engineer

Regular Job

Huawei Technologies Pakistan Pvt. Ltd.

April 2014 to Date

Major Job Responsibilities:

Major job responsibility is to ensure Customer's National NOC smooth operations by providing professional
customer support for the deployed solution of HP OpenView OSS with HP Hardware.
Hands on Proficiency with HP OSS solution of TeMIP and OVSD Trouble Ticketing System
Perform network surveillance and troubleshooting
Administration of Windows-Unix Servers, Oracle Databases and HP MCSG Cluster suite and Monitoring
the Performance of associated Processes and Applications.
Managing teams of multiple vendors for the Configurations, customizations, and integrations of the
EMS/NMS and OSS systems
Liaising with HP Global and Local vendors support teams for resolving customers reported issues
Technical reports of routine operations and provided support to the customer
24X7 Support to meet SLA timelines as per settled with end customer to maintain the KPIs
Working with the Customer under the practices of ITIL (Service Management, Incident Management,
Change Management, Problem Management)

System Engineer

Regular Job

Interactive Group of Companies Pvt. Ltd.

Feb 2014 to April 2014

Major Job Responsibilities:

Providing IT services and support for various clients including Public and Private organizations.
Deployment of Data Centers on Client Sites
Hands on Hardware Experience on HP, DELL and SUN Servers

Rack mounting of servers, hardware components installations

Troubleshooting of Hardware Issues

Configurations of RAID, ILOM, RSC

Installation of Operating Systems

Linux: RHEL, CentOS, Ubuntu

Unix: Solaris 10/11

Windows: 2008/2012 R2
Updating OS and Installation of Packages
Troubleshooting of Application Software and Hardware Issues

Technical Support Specialist

Regular Job

Mobizone Pakistan Pvt. Ltd. (An Orascom Telecom Co)

Oct 2010 to Feb 2014

Major Job Responsibilities:

Data Centres Management

IT Services

OS (Linux, Unix, Windows) Installations

IT Administration and Support to Internal Employees

Hardware components (Servers and Desktops) installations and replacements

Management of all Servers, Devices and IT Services

Systems Administration

Systems resources handling and troubleshooting

Managing Automated Backups of Applications and Services

Security Management of Remote Access to the Servers

Installation and Management of VMware ESXi 4/5

Network Administration

VPNs troubleshooting and coordination with ISPs

Management of NMS (Nagios, Cacti, PRTG)

Cisco Routers and Switches

DHCP configuration

VLAN management

Internet availability and accessibility for Employees

VAS Services

Marketing and Promotional services broadcasting using Kannel (SMS Gateway)

VAS Content Broadcasting

Monitoring and Troubleshooting of MO and MT SMS services

SMS alerts for Mobilink Power Tools Services

Performance testing of services
Disaster Recovery Plans
Reports and Documentations of routine work using Microsoft Application

Education
BS Electrical (Telecommunication) Engineering
COMSATS Institute of IT Islamabad

2006-2010

ELECT/29390 Registered Engineer Pakistan Engineering Council

Professional Skills
Operating Systems: Centos 5/6, HP-UX B.11.3, RHEL 5/6, Ubuntu 10.04/12.04, Solaris10/11, Windows
Server 2003/2008/2012, Windows XP/7/8
Linux Servers: Apache, FTP, DHCP, SNMP, SSH, NTP
Mail Server: MDaemon
Virtualization: VMware ESXi 4/5
SMS Gateway: Kannel
NMS: HP-TeMIP, Nagios, Cacti, PRTG, OpManager

Training and Certifications

Cisco: CCNA
VMware: VCA-DCV, VCA-Cloud, VCA-WM

Achievement
Awarded as Best Service Engineer North Award 2014 by Huawei Technologies Pakistan Pvt. Ltd.

References
References will be furnished upon request