SUSAN J.

GREEN
4638 Cameron Ridge Drive Apt. 116 Telephone & Message: (317) 753-9741
Indianapolis, IN 46240 E-Mail: susan.green29@yahoo.com

STRENGTHS Administrative Assistant / Office Staff Person / Liaison — to bring to:

• Multitasking / Maintaining effective office procedures and workflow
• Personal Assistance / Confidentiality
• Relationship Management: Volunteers, Customers / Internal Workgroups
• Public / Private Participation: Indiana Legislature
PROFILE Demonstrated accomplishments in multiple and varied business environments. Excellent ability
To support new direction and to solve problems without supervision. —Strengths:
• Result-driven with talent in anticipating problems and needs before they arise.
• Proven record of excellence and dependability.
• Calm and decisive under stressful conditions.
• Quick study with new techniques and technologies.
Professional tools: MS Word, Excel, Access, Outlook, data entry.
Security check: Indiana State Police Background check – current.
EXPERIENCE
INDIANA STATE SENATE , Indianapolis, Indiana 2005 – Current
Assistant / Page Office
Highlights: Assisted behind-the-scenes organization of office services includes, but not limited to: typing, filing,
word processing, data entry, clerical, and correspondence. Main communication function is leading youth groups
through the Indiana State Legislature. Position is during Indiana Legislature: January – April.
• Front Office: First point-of-contact with students and school representatives. Also, interact with senators,
their office and staff in setting up times for meeting with students.
• Back Office: Organize and process mailings, database entry, correspondence, and more.
• Utilize interpersonal, communication skills in daily presenting and speaking to 30 to 40 youths. Give
instructions, answer questions, and rout them to the appropriate senator for their page assignment.
• Handle everything in a calm, courteous, and efficient manner. Often resolve problems before they occur.
• Can provide excellent bi-partisan references from senators and their administrative staffs.
JOHNNY’S MARKET , Broad Ripple 2003 – Current
Service / Assistance / Maintenance
Highlights : Summer position with responsibility for flower maintenance and customer service.
• Flowers: Provide a rich background in agriculture to the care of plants: watering, maintenance, and storage.
• Design and create floral baskets and display with in-season flowers.
• Customer Service: Assist customers with questions and with their selection of plants providing a wealth of
knowledge about plants, planting, and care. Enjoy many re-peat customers returning to ask for my service.
• Relationships: Build excellent relationships with vendors, skilled laborers, and customers.
BUSINESS ENTERPRISE , Indianapolis, Indiana 1995 – 2004
Manicurist/ Booth Rental/ Principal
Highlights : Had booths within multiple salons. Small business ownership has built skill sets with accounting,
scheduling, and organization. Also, have done my own marketing at each salon listed below. Learned excellent
customer skills that are transferable to any industry.
• Absolu: Managed and maintained a 200+ clientele base with many long-standing relationships. (2004)
• Philipe’s: Built a clientele base that included both an exclusive base of my own and spa’s current patronage.
Won many of salon’s awards in leading product sales contest. (2000-2003)
• Earlier associations included booth space with Meridian Design and Van Salon.

EDUCATION INDIANA UNIVERSITY, Business courses, Bloomington, Indiana 1968-1970

IUPUI, Indianapolis Campus 2005
Courses: computer orientation included Microsoft Office, Internet, etc.
National OPI Educator 1993 - 1995
Michael’s Cosmetology School, Carmel, Indiana 1980 - 1981
OTHER Built a strong work ethic being part of a large Indiana farm and raising horses.
 SUSAN J. GREEN
4638 Cameron Ridge Drive Apt. 116 Telephone & Message: (317) 753-9741
Indianapolis, IN 46240 E-Mail: susan.green29@yahoo.com

Human Resources /
Recruitment / Administrative Assistant

Dear Hiring Manager:

In interest of a position with your organization, I am enclosing my résumé for your

consideration. I offer cross-functional skills for administration and liaison activities, plus, a
history of dependability, and excellent communication skills.

My most recent position in the State Legislature covers a broad range of assignments providing
an opportunity to strengthen administrative skills for front and back office administration and
daily interacting with state legislatures, page services, and volunteers. I have demonstrated an
affinity for working comfortably with people of all ranks and thoroughly enjoy orchestrating a
well-run operation.

I am a quick study and my strength in learning new project assignments is well demonstrated
on my résumé. In the last few years, I have taken coursework at IUPUI on computer / business
usage.

With all my positions, my strength is in a multitasking role. I pride myself on a strong work
ethic gained in my youth, and perseverance and commitment to a job well done. Good
communication skills and prioritizing my workload efficiently are key to my performance.

As I review my career goals, I am open to varied possibilities.

I offer:

• Top ability for working environment that requires multitasking and ability to learn-on-the-
job.
• Well-honed interpersonal skills from years of working with varied groups - management,
field personnel, and customers in many varied capacities.
• A consistent history of always getting the job done - wherever placed, whatever the role.

I am enthusiastic in seeking a new challenge. My greatest desire is to continue to contribute to

the success of an organization as well as the personal success of the manager whom I serve.

If you find a mutual interest in my qualifications, it would be my pleasure to interview at your

convenience. Thank you for any considerations you may extend on my behalf.

Respectfully,

Susan J. Green