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A professional, unreliable,
heroic marionette (M/F)
Structure, agency and subjectivity in
contemporary journalisms
Liesbet
van Zoonen
University of Amsterdam
ABSTRACT
In this article, journalism in all its popular, educational,
sensational, serious and political varieties is examined. This variety is
gender, journalism,
media
124
Academic and popular knowledge hovers between stereotyped dichotomies : in popular culture, for instance, journalists are often cast in the
role of heroic individual fighting for justice and truth against the odds of
bureaucratic social powers, but battling also with the laziness, narcissism
and silliness of their fellow journalists. It is the latter image that
resonates in public opinions deep wariness of journalists. When asked
the question Do you trust these people to tell the truth?journalists
invariably score extremely low in the resulting ratings, together, for that
matter, with politicians and government ministers.2 In critical academic
analyses, journalists hardly fare better: they are shown to be structurally
aligned to particular class interests, patriarchy and white culture. (E.g.
Glasgow Media Group (1977, 1980) on class; Van Dijk (1991a, 1991b) on
ethnicity; Creedon (1989) on gender). Journalists in these studies are
constructed as interest-driven marionettes, thus adding to rather than
undermining the popular image ofjournalists as untrustworthy. But the
opposite image of the journalist as popular hero has its resemblance in
surveys on professional qualities and values among journalists also:
results by and large suggest that journalists are mostly inspired by the
desire to help people, finding the investigation of government claims
infinitely more important than the provision of entertainment and
relaxation. Almost always - or at least more often than not - they seem
to be able to select which stories they will work on; see, for instance,
Weaver and Wilhoit (1986, 1992, 1994), referred to in Weaver, 1996.
Neither the academic dichotomy of the relatively independent professional on the one hand and the manipulated marionette of the powersthat-be on the other, nor the parallel popular opposition between the
reliable heroes and their sleazy mass of cheating colleagues, captures the
complexities of working in contemporary journalism. In the image of the
professional hero, the structural constraints of the profession have disappeared, whereas in the unreliable marionette individual honesty and
agency are underrated. In addition, journalism is not an undivided field,
but consists of a variety of subgenres or domains, each with its own rules
and values.
In this article I intend to develop an in-between view that does justice
to the structural determinations as well as to the moments of agency and
subjectivity in journalism and which incorporates the diversity in the
field. Although there is much work that can inform such a position
(showing that the dichotomies I have just set up are extremes that serve
better to introduce the point rather than adequately summarizing the
state of the art) there is next to nothing in terms of theoretical concepts
or models that aim at a general understanding of the wide variety of
practices and experiences that typify the day-to-day work of contemporary journalists. To understand journalists work in a general sense is
crucial for critical cultural analyses: not only do journalists claim a direct
(albeit
in
world
out
contemporary journalists.
Domains in
journalism
125
126
Goals
As I mentioned earlier, journalistic organizations pursue a variety of
goals that may differ within and between organizations. The commonly
observed difference is between goals that have to do with the status of
journalism as a prime institution of democratic societies and goals that
have to do with thejournalistic organizations need to satisfy and serve
their audiences. These goals need not be contradictory, but in recent
times they are often considered to be conflicting, especially by journalists
working for institutionally oriented media (Hallin, 1996). The institutional goal of journalism implies that the frame of reference for
journalists consists of the norms and values provided by the requirements
of democracy and the public sphere (defined narrowly here). Thus, nonpartisanship, balance, factual information, the priority of certain themes
(politics, finance, business, foreign affairs) and a mode of address that
assumes audiences as citizens are characteristic of such an institutional
goal. Tunstall (1971) has called this the non-revenue goal of journalism,
because despite its high social status it has a relatively low profit rate.
This and the resistance of audiences towards the traditional forms of
citizenship belonging to it, has put enormous pressures on the institutional goal in journalism to sell out - as it is often perceived - to
audience concerns and needs. Such an orientation towards audiences
produces a frame of reference forjournalists that is said to be characterized by interesting (as opposed to important) issues, convenient and
practical information, commitment and emotionality (rather than
objectivity and rationality) and a mode of address that assumes audiences
as consumers. Consumer-oriented or market-driven journalism distinguished by its audience goals like sports and crime has a low social status
but can be an enormous profit machine. The trend in journalism as a
whole, therefore, is towards an audience goal; there are many news texts
that can be considered purely aimed at attracting the largest audience
possible, but there are very few that are purely institutional.
Gender
In popular
by many authors
Figure
7 Domains
as
journalism
127
128
1. Institutional, masculine
This is the category that is usually considered as the news; it is assumed
to contain all the elements that are necessary for the adequate
functioning of the public sphere and democracy, and therefore has a high
social status. Most studies of the production of news concentrate on this
particular domain and have shown that there is very little room for
subjectivity (defined as personal interests and opinions) because of the
organizational requirements of (daily) news production and the constraints posed by professional ideology (objectivity, distance and
neutrality), which reluctant newcomers will learn through processes of
professional socialization (Van Zoonen, 1989). Structures of many kinds
all seem to be overriding components of journalists work in this area and
agency seems more or less completely determined by these constraints.
Gans (1979: 3) therefore says: obviously, journalists are in the end
individuals, but news organizations are also sufficiently bureaucratized
that very different personalities will act much the same in the same
position. Similarly, Tuchman (1978) points at the bureaucratic character
of news work, which she calls routinizing the unexpected.
Feminist research on journalism has shown how gender is enclosed by
structures and the resulting notions of professionalism. While femininity and professionalism are not inherently at odds with each other, the
current definitions of femininity and the historically specific requirements of this domain produce tensions which - while expressed in
different forms - are felt by many female journalists. In the Netherlands,
for instance, many female journalists feel that they are judged primarily
as women, being subject to continual comment on their appearance and
invitations of male colleagues. Playing this game implies losing a great
129
toughness.
130
the women journalists who covered the Gulf War worked for television.
She argues that war is given added drama when reported by a woman
and that the image of women themselves may distract audiences from
the horrors of the war: The worlds war zones are chock-a-block with
would-be Kate Adies risking their lives for minor stations in the hope of
landing the big story because they know that what the major networks
want is a front-line account from a (preferably pretty) woman in a
flackj acket (quoted in Gallagher, 1996: 2).
We can conclude then, that in the institutional, masculine domain of
news, organizational routines, requirements and its specific definition of
professionalism and objectivity are the prime constituents of journalists
daily work, preventingjournalists from taking sides or being committed
to specific causes. Journalists can vary their approaches within the
confines of these constraints, but as gender analyses of journalism have
shown, the gender subjectivity assumed of journalists and that fits with
overall structures is masculine. The latter element may change with
journalisms general shift towards an audience goal, making femininity a
more self-evident component of this kind of journalism (Van Zoonen,
1998).
li. Audience, masculine
This is an extremely popular and profitable category, with sports, crime,
sex and cars/motors and a high journalist and audience investment as its
main features. Compared to the institutional, masculine domain of
journalism, there is little research in this area (but see Chibnall, 1977).
Tunstalls work onjournalists ( 19 71 ) and television producers ( 1993) provides some ideas on the articulation of structure, agency and subjectivity,
especially in the work of sports journalists.
Television coverage of sports involves an enormous amount of people
and a rather high level of technical complexity, especially when it comes
to the coverage of live events. In addition, the commercial and financial
ramifications of sportsjournalism are considerable. Also, as Tunstall
points out ( 1993: 70), recent developments in TV sports contracts involve
a gradual merging of the interests of television with the interests of
professional sport. A telling example of this development could be observed
in the Netherlands recently, where the national soccer federation tried to
launch a commercial sports-channel in cooperation with business
interests and failed miserably. Also, sports journalists are closer to their
audiences than journalists in the masculine insitutional domain.
These features of sports journalism produce a daily work routine that
is characterized by closeness to the source and a recognized mutual
interest of journalists and sources; by love or fandom of the topic (sports)
rather than distance; and by siding with the audience and asking their
questions rather than trying to inform them on the basis of objective
131
132
133
(1992: 105)6
gender.
134
135
136
In masculine journalism pursuing audience goals, the structural constraints stem primarily from the extremely close, sometimes symbiotic
relation with sources. In sports journalism in particular, closeness rather
than distance is required of journalists and, when it comes to covering
national sports events, subjectivity is a required instead of the undesirable element of professional performance. In sports journalism,
structural constraints and a professional ideology that prescribes closeness and subjectivity, thus construe a different form of agency than in the
masculine institutional domain; in addition, masculinity is the visible
rather than hidden norm for professionaljournalism here.
In feminine journalism oriented towards audiences, it is not so much
the relation with sources that circumscribes journalistic practice, but the
requirements of the market or the community that is catered for.
Journalists need a thorough understanding of their readers, either
because they are in a sense part of it (as with womens magazines) or
because they understand the readership. Professional ideology and
behaviour in this domain are typified by intuition and subjectivity, which
determine agency as much as structural constraints.
Finally, in feminine journalism connected to institutional goals, political ideology poses an important structural constraint, requiring
deliberate subjectivity but dependent in its turn on the particular
organizational setting in which it is located.
All four domains are thus typified by structural constraints of various
sorts and by subjective inputs of various sorts, the range of both seemingly endless. The research discussed by and large suggests that there is no
such person as the individual journalist. She or he has to cooperate with
colleagues, has to take the specific needs, routines and traditions of the
profession as well as the organization into account, and is limited by the
social, economic and legal embedding of the news organization. Nevertheless, as Schudson (1991: 141) observes, flesh- and -bloodjournalists literally compose the stories we call news, and we cannot think of
journalists as mutually replaceable machines. As has become clear, their
subjectivities play a part in their performance and are in three of the four
domains even expected to play a role. Only in institutional, masculine
journalism, subjectivity in whatever form is seen as an undesirable
opposition to objectivity. And even in the latter, discussions about subjectivity are coming up, partly because objectivity itself has come under
fierce attack and has been shown to be built on specific methods that
tend to favour dominant institutions, positions and persons (see for
example Hall et al., 1978; Schudson, 1978). In addition, the position of
women and ethnic groups in journalism has generated debate on the subjectivity of journalists, the key issue being whether particular gender and
ethnic subjectivities could and should play a role in journalism in order
to improve the representation of women and ethnic groups in news texts.
Organizational
identities
in
journalism
137
At the
Discussion
of this analysis of organizational identities in jourissues
arise: the fragmentation of present-dayjournalism;
nalisms,
and the meaning of objectivity and subjectivity in contemporary
As
an
offspring
two
journalisms.
obvious that in contemporary studies of journalism and
it
journalists has become impossible to take the field as an undivided
whole and consider journalists as a more or less homogeneous group: not
only do journalistic organizations vary with regard to their location in
society, their position in the market and their overall orientation; but also
journalists themselves comprise an increasingly varied group of people
differing in terms of gender, ethnicity, sexuality, political preferences,
It
138
seems
news
2.
3.
4.
140
5.
The fact that the most popular and successful anchor of Dutch TV news
was a man only shows that feminine
qualities are not necessarily absent
in
men.
6.
References
Bird, E. and R. Dardenne (1988) Myth, Chromcle and Story: Exploring the
Narrative Qualities of News, in J. Carey (ed.) Media, Myths and Narratives
,
67-87.
CA:
Hills,
Beverly
pp.
Sage.
Chibnall, S. (1977) Law and Order News. London: Tavistock.
Creedon, P. (1989) Women and Mass Communication. Beverly Hills, CA: Sage.
Diekerhof, E., M. Elias and M. Sax (1985) Voor zover plaats aan de perstafel.
Amsterdam: Meulenhoff.
Collectives, AMARC-Europe.
Gurevitch
141
Routledge.
Van Zoonen, L. and W Donsbach (1988) Professional Values and Gender in
British and German Journalism, paper presented to the 38th Annual
Conference of the International Communication Association, New Orleans.
. Amsterdam: Van Gennep.
Walraff, G. (1977) Verslaggever by Bild
Weaver, D. (1996) Women as Journalists, in P. Norris (ed.) Women, the Media
and Politics. New York: Oxford University Press.
142
Biographical
note
Zoonen is Associate Professor and Chair of Media Studies at the
University of Amsterdam. She has published widely on gender, media and
journalism in various international journals. She is the author of Feminist
Media Studies (1994) and co-editor of The Media in Question: Popular Cultures
and Public Interests. ADDRESS: Department of Communication, University of
Amsterdam, Oude Hoogstraat 24, 1012 CE Amsterdam, The Netherlands
Liesbet
van
[email: vanzoonen@pscw.uva.nl]
143