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Resume Summary
Current Position : MANAGER/OWNER at SYAMSUL IKRAM ENTERPRISE (Sep 2011 - Present)
Current Specialization
: Management
Highest Education
Years of Experiences
:2
Employment History
: Management
Industry
: Cyber Cafe
: Marketing/Business Development
Industry
Marketing for auto loan financial for cimb conventional and islamic product. Based office in Kuantan, Pahang
but my market area is around Temerloh, Mentakab, Raub, Jerantut, Bentong, Triang, Maran and Jengka.
Specialization
: Customer Service
Role
Industry
: Telecommunication
Work Description
1. To handle inbound and outbound calls for activation of new customer, billing inquieries and basic technical
expected problem with tmnet streamyx.
2. Assess customer needs and deliver service based on customer poblems.
4. Helping customer to solve their basic technical internet problem.
3. To prepare daily call centre report
Specialization
: Finance - Audit/Taxation
Role
Industry
: Retail / Merchandise
Educational Background
: Science (Environment)
Institute/University
Grade
: UPM, Malaysia
Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities;
Beginner - Just started using or learning the skill)
Skill
Years
Proficiency
--------------------------------------------------------------------------------------------------------Customer Service
Advanced
Computer
>5
Intermediate
HTML
Intermediate
Marketing
Beginner
SPSS
Beginner
SQL
Beginner
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language
Spoken
Written
------------------------------------------------------------------------------------Bahasa Malaysia
10
English
10
10
10
Date of Birth
: 25 Apr 1980
Nationality
: Malaysia
Gender
: Male
IC No.
: 800425-08-5413
: Yes
Additional Info
Career Objective
To excel in any field of a fast paced and forward-thinking company.
Strengths
- Results driven & aggressive with high personal and career goals.
- Excellent interpersonal skills with people from all levels of corporate management.
- Able to work independently with minimum supervision.
- Excellent presentation and public speaking skills.
- Possess lots of initiative and self motivation with a highly objective and result-driven mindset.
References
Name
Relationship
Position
: Manager
Company
: CIMB Bank
Telephone
: +6-09-5156539
:-
Name
: Thomas
Relationship
Position
: Manager
Company
: PTS Automobile
Telephone
Email
: +6-012-2980183
:-