CRF SAP

FSCM Seminar

SAP Biller Direct Overview

Presented By:
February 17th, 2011

Sashi Narahari
CEO
HighRadius

Biller Direct or EIPP?

Electronic

Electronic delivery and receipt using the

internet

Invoice

Billing Information from SAP SD and A/R

modules

Presentment
Payment
2

Presentation of information on the internet:

Contact & Payment Information, Open Bills and
Credits, Dispute Cases and Payment History

Enable payments by customer via Credit Card

or Bank Debit

Biller Direct Value Proposition

Enable customer self-service

Review account status (invoices, credits,
payments, balances
Download invoice copies, statements
Dispute invoices
Make payments via credit card or Bank Debit

Generally successful with Small/Medium

(SMB) customers
3

Usage Mode

Standard
Approve Bills
Open Bills
Make Payments
View Payment
History
Creation of
Dispute Cases
Display Balances
and Line Items

Call Center

Balance

Agent

All Standard
Functions
Available

View account
balances and Line
Items

For FI-CA
(Contract
Accounting) Only

Integration of
call center
subcomponent

Payment of bills
in balance mode
for payment of
the entire current
balance

All Standard
Functions
Available
For Collection
Companies, or
agents who
collect receivables
on behalf of your
company

Functionality Overview

Open Bills Tab

Invoice Copy Displayed from SAP SD Module

Display Credits (Optional)

Select Invoices for Payment

Select Bank Account or Credit Card

10

Final Review & Confirm

11

Paid Bills Tab Review Scheduled and Processed Payments

12

13

Open Items Tab Display A/R Postings

14

Balance Tab Monthly & Yearly Views

15

Dispute Invoices Online

16

Enter Dispute Details

17

Customer Master Administration - Contact Info

18

Customer Master Administration - Bank & Credit Card

19

SAP Biller Direct versus other EIPP software

20

SAP Biller Direct

3rd Party EIPP Software

Operates real-time on SAP FIAR module

Core functionality preintegrated
SAP Upgrade version
compatibility
Lower ongoing operating costs
(SAP IT team)
Average functionality
Ability to customize is limited
since it runs on SAP A/R

Batch process with data

redundancy
Project will be SAP Integration
heavy
Dependency on the vendor
and their product roadmap
Need to develop in-house
competency on new tool
Advanced functionality
Ability to customize heavily to
suit business needs

Return on Investment (ROI) Opportunities

Reduce operating costs: Collection/Dispute

activity reduction for staff via self-service
enablement for customers
Eliminate paper invoice costs ($0.50 - $1.00
per invoice)
Reduce DSO: Receive payments online via
ACH, Credit Card etc.
Reduce Lockbox processing costs
21

Key Takeaway Points

If you have a large number of SMB customers then

self-service enabling them will help you scale
Cost/Benefit analysis is very easy to justify if your
operations truly requires EIPP
SAP Biller Direct might be a easy-to-deploy option if
you are running SAP
SAP Biller Direct versus 3rd party software decision is
a function of the complexity your requirements
Customer change management could be a big issue
if not rolled-out and trained effectively
22

Questions?

http://www.highradius.com