ETHICS

The study of standards of conduct and moral

judgement; moral philosophy.
The system or code of morals of a particular person,
religion, group, profession, etc.

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Character Ethic
Integrity
Humility
Fidelity
Temperance
Courage
Justice
Patience
Industry

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 Simplicity
Modesty
Golden Rule

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Henry David Thoreau

I know of no more encouraging fact than the
unquestionable ability of man to elevate his life by
conscious endeavor.

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The Maturity Continuum

Dependence- the paradigm of you.
o You take care of me
o I blame you for the results

 Independence- the paradigm of I.

o I can do it
o I am responsible

Interdependence- the paradigm of we.

o We can do it
o We can cooperate

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Three Kinds of Assets

Physical- things and stuffs.

Financial- show me the money

Human- the most important asset because people control the physical and
financial assets.

Habit 1 Be Proactive
Proactive- as human beings we are responsible for our
own lives.
Our behavior is a function of our decisions, not our
conditions.
Taking initiative.

 Circle of Concern- things that affect us.

Circle of Influence-Things that we have control over.
Proactive focus widens our circle of influence.
Reactive focus reduces our circle of influence.

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Circles of Concern & Influence

Circle of Concern
No Concern

Be Proactive- Habit 1
Proactive means more than taking initiative.
o We are responsible for our own lives.
o Our behavior is a function of our decisions, not our conditions.
o Behavior based on values and not feelings.
o Reactive people are driven by feelings.

Who was Victor Frankl?

 Between stimulus and response, man has the freedom to

choose.
Elanor Roosevelt- No one can hurt you without your
consent.
It is not what happens to us but our response to what
happened.

Direct, Indirect, and No Control

Direct control- problems involving our own behavior.
o Solved by working on our habits.

Indirect control- problems involving other peoples

behavior.
o Solved by changing our methods of influence, Habits 4,5,6.

No control- problems we can do nothing about.

o Accept problems and learn to live with them.
QUESTIONS

What is a paradigm?

What is a paradigm shift?

Character Ethic based on a fundamental idea. What is it?

What are principles and how are they different from practices?

Oliver Wendell Holmes

What lies behind us and what lies before us are tiny matters compared to
what lies within us.

Begin with the end in mind- Habit 2

All things are created twice; a mental or first creation
and a physical or second creation.
Must start with a clear understanding of your
destination.
Mission statements- your constitution.
Assignments
o Write a personal mission statement
http://www.franklincovey.com/html/forums.html
o Write an organizational mission statement for your group project

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Management and Leadership

What is the difference between management and leadership?

Management is a bottom line focus- How can I accomplish certain things?

Leadership is a top line focus- What are the things I want to accomplish?
Vision

Management is doing things right; leadership is doing the right things.

Every industry and profession demands leadership first and management

second.

Effective management without effective leadership is like straightening deck

chairs on the Titanic.

Functions of Management

Planning- establishing organizational goals and developing strategies to

achieve goals.

Organizing- developing the structure of the organization and acquiring human

resources.

Leading- motivating employees and forming teams.

Controlling- evaluating performance and controlling the organizations

resources

Levels of Management

Top- senior executives who establish the goals for the organization and
interacting with suppliers, bankers, politicians, and customers.

Middle- managers who allocate resources so the goals of the senior

executives are met by implementing plans and supervising lower-level
managers. (Sales, research, plant, marketing)

First line- supervisors responsible for the day-to-day operations.

Planning

Strategic- done by top management to set long range goals, 5-10 years.

Tactical- middle level managers who review operational activities, monthly,

quarterly, or yearly goals.

Operational- first-line supervisors who direct the day-to-day activities needed

to meet tactical goals.

Put First Things First- Habit 3

Effective management is putting first things first.

Leadership decides what the first things are, it is management that puts them
first, day-by-day.

Management is discipline, carrying the vision out.

Organize and execute around priorities.

The successful person/manager has the habit of doing the things failures
dont like to do.

Who do you work for?

Time management- a misnomer, the challenge is not to manage time but

ourselves.

Time Management Matrix

We spend time in one of four ways.
o Urgent- requires immediate attention
o Not urgent
o Important- has to do with results, it contributes to your mission, values, and high
priority goals.

Not practicing Habit 2 we only respond to the urgent.

Urgent/Important Quadrant 1
Activities
o Crises
o Pressing Problems
o Deadline-driven projects

Results
o Burnout
o Stress
o Crisis management (Farming example)
o Always putting out fires

Not Urgent/Important Quadrant 2

Activities

o Prevention
o Relationship building
o Recognizing new opportunities
o Planning, recreation

Results
o Vision, perspective
o Balance
o Discipline
o Control
o Few crises

Urgent/Not Important Quadrant 3

Activities
o Interruptions, some calls
o Some mail, some reports
o Some meetings
o Popular activities
o Proximate, pressing matters

Results
o Short term focus
o Crisis management
o Reputation- chameleon

o See goals and plans as worthless

o Feels victimized, out of control
o Shallow or broken relationships

Not Urgent/Not Important Quadrant 4

Activities
o Trivia, busy work
o Some mail
o Some phone calls
o Time wasters
o Pleasant activities

Results
o Total irresponsibility
o Fired from jobs
o Dependent on others or institutions for basics

Moving into Quadrant 2

Effective people are not problem-minded, they are
opportunity minded. They think preventively.
The key is not to prioritize what is on your schedule but
to schedule your priorities. Do this in the context of a
week.
Quadrant 2 involves 4 key activities:

o Identifying roles- write down your key roles

o Selecting goals- set 2 or 3 important results for the coming week.
o Scheduling- look at the week ahead and schedule time to achieve your goals.
o Daily adapting- prioritizing and responding to unanticipated events.

Organizing
Long term
o mission statement
o roles
o goals

Weekly
o Roles
o Goals
o Plans

Schedule

Delegate- key to effective management

Stewardship Delegation

Clear, up-front mutual understanding and commitment regarding expectation

in 5 areas.

1. Desired results- clear mutual understanding

2. Guidelines- identify few parameters of operation.

Resources- identify human, things, and financial

Accountability- standards of performance, specific times

Consequences- evaluation criteria

 Public Victory

Habits 1, 2, and 3 results in Public Victory for you and

independence.

Public Victory

Understanding the Individual

Attending to little things

Keeping commitments

Clarifying expectations

Showing personal integrity

Apologizing sincerely

Think Win/Win Habit 4

Win/Win- mutually beneficial, takes high courage and
high consideration of others, quite rare.
Win/Lose- authoritarian approach, very common.
Lose/Win- people who are quick to appease or please,
popularity.
Lose/Lose- results when two win/lose people get
together, vindictive.
Win- when there is no sense of competition, securing
your own ends, most common.
Win/Win or No Deal- no agreement if both parties do
not win.

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5 Dimensions of Win/Win
Character
o Integrity
o Maturity
o Abundance mentality

Relationships- trust, emotional bank account

Agreements
Supportive Systems
Processes

Seek First to Understand, Habit 5

Character and Communication
o Learn to listen
o Listen with the intent to understand not respond
o Learn to read body language Kinesics
o Invest in your most important resource
o One-on-one communication

Synergize- Habit 6

Synergy- the whole is greater than the sum of its parts.

Synergy is the essence of principle-centered leadership.

You must value differences.

Learn to listen first.

Arm wrestling contest.

Sharpen the Saw- Habit 7

Physical- Exercise, nutrition, stress management. (Assume you had a heart

attack)

Mental- Reading, visualizing, planning, writing. (Assume your knowledge has

a 1/2-life of 2-1/2 years)

Spiritual- value clarification and commitment, study and meditation. (Have a

bigger reason to do something)

Social/Emotional- Service, empathy, synergy, intrinsic security. (Assume

everything you say can be overheard and everything you do can be seen)

HABIT 8TH

The eighth habit is to "Find your voice and inspire others to find theirs". Some versions of the
book come with a DVD, although all the short films on this DVD can be viewed via Covey's
website. The book is divided into two sections, with the first few chapters focusing on finding
your voice, while the later chapters are about inspiring others to find their voice. Most of the
chapters in the book include a section discussing one of the 'stories' from the DVD, which are
intended to illustrate the theme of the chapter (for example the story of Helen Keller and another
about the Berlin Wall).
The book talks of "6 Cancers" that inhibit people's greatness:

Cynicism

Criticism

Comparing

Competing

Complaining

Contending