FEATURES

Below mentioned features of Casual Restaurants Chains and Coffee Shop Chains
have been prepared after doing secondary research. These can be tweaked further
based on the requirement of study.
Casual Restaurant Chain:

These are primarily chain restaurants

Variety of food prepared at these restaurants is more than that of fast food

restaurants
No full table service is provided
Non-disposable cutleries are provided
Quality and price tend to be higher than the conventional fast food restaurant
Open kitchens are popular
Food is often served on platters and diners serve themselves

Example: Haldirams, Sagar Ratna, Pizza Hut, Papa Johns, Barbeque Nation
Note:
If service of non-disposable cutleries is considered, Dominos would not be the part
of this category. However, Pizza Hut would qualify for being a Casual Restaurant
Chain. Dominos is a primary competitor of Pizza Hut.
McDonalds would be the part of fast food restaurant chain, thus would not be
considered.
Coffee Shop Chain:

An outlet without table service that primarily serves coffee and other beverages
A limited selection of other items are also offered, such as pastries and

sandwiches
One orders food from the counter and seats himself/ herself
It allows patrons to relax and socialize in its premise for a long period of time
without pressure to leave promptly after eating; and so chosen mostly as one of

the sites for meeting

In some cases, outdoor seating is also provided

Example: Starbucks, Caf Coffee Day, Barista, Costa Coffee

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Below information has been compiled from the secondary sources:

TYPES OF RESTAURANTS IN THE INDUSTRY
1. FOOD TRUCK
Mobile restaurant with no seating.
Low overhead
Require far less staff to operate.
2. POP-UP RESTAURANT
Basically temporary restaurants
Pop-ups tend to appear in unlikely places, such
as old warehouses or on rooftops.
Low capital investment
It is also like food truck
3. FAST FOOD
Fast food restaurants emphasize speed of service
Range from small-scale street vendors with food carts to multi-billion
dollar corporations
Front counter ordering rather than from table
Self Service
Also known as Quick Service Restaurants (QSR)
Example: McDonald's, Subway, Slice of Italy
4. FAST CASUAL
Primarily are chain restaurants
Food prepared at restaurants is more than in comparison to fast food
restaurants
No full table service , though non-disposable are provided
Quality & price tend to be higher than conventional fast food restaurant
Open kitchens are popular
Example: Dosa Plaza, Barbeque Nation

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5.

BUFFET

Serve yourself and choose your own items

Example: Sura Vie, Pirates of The Grill New Delhi (no chain)

6. FAMILY STYLE
Type of casual dining restaurants where food is often served on platters
and the diners serve themselves
Alcoholic beverages may or may not be sold
Example: Sagar Ratna, Moti Mahal, Saravana bhavan

7. FINE DINING

Full-service establishments with specific meal courses

Food, service and ambience are all top-notch.
Dcor is unique and often linked to the menu.
Staff is highly trained and often wear uniforms or formal attire
High price paid

Example: Pind Baluchi, Bukhara, Moti Mahal Delux

8. CAF

Sometimes called a bistro, these restaurant dont offer table service

One order food from the counter and seat themselves
Menu items can be simple, like coffee and sandwiches
Intimate and relaxed atmosphere
Outdoor seating is trademark of caf

Example: Starbucks, Caf Coffee Day, Barista, Costa Coffee, The Tea Leaf and
Coffee Bean
9. BISTRO

Similar to Caf but a bistro can offer an entire meal.

Example: Le Bistro Du Parc (no chain), Roost bistro (no chain)

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