001 WFC 80 Upgrade Learning Paths

Upgrading to Workforce Central 8.
Employees
Course Level:
Introductory
Intermediate
Advanced
Department Managers
Scheduling Managers
Store Managers
Key:
Virtual or On-site Classroom
KnowledgePass
Payroll Managers
Payroll Administrators
Configuration Specialists
Application Administrators
IS/IT Specialists
Information Analysts
Help Desk Specialists
Upgrading to Workforce Central 8.0 Learning Path
Project
Team
IT/IS
Payroll
Manager/
Employees
Supervisor
Workforce Central
WFC 8.0 New Features Overview for Project
Team & Application Administrators
Upgrading to the Navigator Employee Training

Kit
WFC 7.0 Administering Navigators
WTK 7.0 New Features Overview for Project

Preparing to Upgrade to WFC 7.0
Upgrading to WFC 7.0
WIM 8.0 Upgrading from Connect 6.0 to WIM 8.0
WFS 7.0 - New Features Overview for Project

WFF/WFB/WTM 7.0 - New Features Overview

for Project Team & Application Administrators
WF HR & WF PR 7.0 - New Features Overview

WF HR 7.0 - New Features Overview for Project

Workforce Payroll 7.0 New Features Overview

WAM 7.0 - New Features Overview for Project

WFA 7.0 - New Features Overview for Project

Assessing the Impact of Pay Rule Changes
Train-the-Trainer Sessions
For end users, Kronos offers various solutions and formats, including Kronos KnowledgePassTM and tailored or customized training that reflects the
organizations processes, configuration and terminology.
If your job role does not appear above or if you have any questions please call our education specialists at (888) 293-5549 for guidance on what
courses are right for you. For the most up to date information on educational offerings please visit http://customer.kronos.com/education/index.asp.
4704929-001 Rev A
Workforce Central 8.0

Workforce Central 8.0 Course Descriptions
Course Title:
Workforce Central 8.0 New Features Overview for Project

Course Title:
Workforce Central 8.0 Upgrading to the Navigator Employee Training Kit
Audience:
Project Team & IT/IS
Audience:
Training Managers & Employees
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Central 8.0 that support key employee, managerial
and administrative tasks. These features impact multiple products across the
Workforce Central suite.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce Central. Implementation guidelines for features are
also provided with the course. Key functional areas addressed include:
administering system components, user interface enhancements, controlling
access to data, and managing employee requests.
Objectives
After completing this course, you should be able to:
Determine if each new Workforce Central feature meets a business
need in your organization
Recognize the implementation decisions required in order to utilize
each new feature
Implement each new feature as applicable
Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Central features released in 8.0.
Prerequisites
Experience using Workforce Central
Advanced Preparation-none
Duration: 3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Description
The WFC 8.0 Upgrading to the Navigator - Employee Training Kit is
designed to train employees how to use a navigator to access widgets to
perform common tasks. The purpose of the kit is to introduce employees
to the Navigator Framework so they can apply common navigation
techniques throughout their business tasks.
Objectives
After completing this course, you should be able to train employees to
successfully perform the following tasks:
Recognize the common components of a navigator
Identify primary and secondary views for widgets
Access widgets from Related Items pane to support a business
process
Audience
The kit is designed for training managers or administrators who train
employees on using a navigator to perform common tasks.
Content
The kit includes the following materials:
Microsoft PowerPoint slideshows that explain how to log on to
the navigator and open and close appropriate widgets to support
common business tasks. Basic navigator concepts and sample
widgets are introduced. You can tailor the PowerPoint to reflect
common business practices.
Sample job aids for common employee persona navigator
PowerPoint files for slideshows and sample job aids are included.
You can tailor these files to reflect your business practices
Note: To supplement the kit, How To simulations demonstrating
common navigation techniques are also available on Kronos
KnowledgePass
Prerequisites
Microsoft PowerPoint and Microsoft Word skills are required to
customize the contents of the kit.
Duration: 1 hour
CPE: 0
Method of deployment: This kit is accessed via Kronos

Course Title:
Workforce Central 8.0 Administering Navigators
Audience:
Course Title:
Workforce Timekeeper 8.0 New Features Overview

Audience:
Description
This self-paced learning course is designed to help Administrators plan,
configure, test and deploy navigators and widgets for managers and
employees. Configuring widgets, alerts, wizards, and workspaces helps you
create navigators specific to different job roles in your organization.
Description
introduced in Workforce Timekeeper 8.0 that support key employee,
managerial and administrative tasks.
You will learn how widget parts, widgets, alerts, wizards and workspaces are
related to one another. Using different case study examples throughout the
tutorial, you identify critical navigator components and explore various
configuration options. Using practice exercises and a sandbox, you configure
sample widgets, workspaces, alerts, and navigators for a manager or
employee role. Guidelines for testing and deploying navigators in your
organization are also covered.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Timekeeper. Implementation
guidelines for features are also provided with the course. Key functional
areas addressed include: general user interface and data entry changes,
scheduling employees, reporting and auditing enhancements, managing
accrual data, controlling access to data and managing pay policies.
Objectives
Objectives
Analyze a managers needs for a suitable navigator

Analyze an employees needs for a suitable navigator
Follow a structured process to configure, deploy, and test navigators
Audience
Application Administrators, Project Team members, and Help Desk
Specialists.
Prerequisites
Experience using or administering Workforce Timekeeper or Workforce
Scheduler
Advance Preparation-None
Duration: 4 - 6 hours
CPE: 0
Determine if each new Workforce Timekeeper feature meets a

business need in your organization
Recognize the implementation decisions required in order to utilize
each new feature
Audience
Project team staff responsible for reviewing and supporting new
Workforce Timekeeper features released in 8.0.
Prerequisites
Experience using Workforce Timekeeper
Duration: 1-2 hours
CPE: 0

Course Title:
Preparing to Upgrade to WFC 8.0
Course Title:
Audience:
IT/IS
Course Number: 9994321-0
Description
This self-paced learning program is designed to provide IT staff who will
assist Kronos staff in performing an upgrade of their Workforce Central 6.0
or later environment to release 8.0. It includes guidelines on how to prepare
their environment for a Workforce Central upgrade. It also provides an
overview of the tasks that will be performed by the Kronos staff so that IT
staff knows what to expect during the upgrade process.
NOTE: This course focuses on the upgrade process from Workforce Central
6.0 or later to 8.0. Customers upgrading from 4.3 or 5.x will also need
information on a few additional upgrade tasks. Detailed information on
completing these additional tasks is available on KnowledgePass.
Objectives
After completing this course, you should be able to assist Kronos staff with
the following tasks:
Plan an upgrade of a Workforce Central 6.0 or later environment for
Gather required data needed to perform pre-upgrade tasks such as
verifying hardware requirements, running essential scripts, and
performing database reconciliation and maintenance tasks
Prepare an environment for a Workforce Central 8.0 installation
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists.
Prerequisites
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Duration: 2 hours
CPE: 0
Audience:
Upgrading to Workforce Central 8.0

IT/IS
Description
This instructor-led workshop is designed to provide IT staff, who will
perform an upgrade of their Workforce Central environment to release
8.0, hands-on experience performing key tasks required in the upgrade
process. Participants learn about architectural changes to the Workforce
Central environment and how those changes impact operations in a
Workforce Central 8.0 environment and upgrade tasks. Participants
perform an upgrade of a Workforce Central 6.0 environment to release
8.0 and then analyze the resulting installation to see exactly what new
architectural components are installed and discuss how the components
impact Workforce Central operations.
NOTE: This course focuses on the upgrade process from Workforce
Central 6.0 or later to 8.0. Customers upgrading from 4.3 or 5.x will also
need information on a few additional upgrade tasks. Information on
completing these additional tasks is available on Kronos
KnowledgePassTM.
Objectives
Plan an upgrade of a Workforce Central environment to Workforce
Central 8.0
Perform pre-upgrade tasks such as verifying hardware
requirements, running essential scripts, and performing database
reconciliation and maintenance tasks
Install Workforce Central 8.0
Perform post installation tasks such as upgrading a database and
upgrading other product components
Troubleshoot common challenges
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists
Prerequisites
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Delivery Type: Instructor-Led Training
Duration: 2 days
Price: $1200
Course Level: Intermediate
CPE: 12
Instructional Method: Group-Live

Course Title:
Workforce Integration Manager 8.0 Upgrading from

Connect 6.0 to WIM 8.0
Course Title:
Workforce Scheduler 8.0 - New Features Overview

Audience:
IT/IS
Audience:
Description
This self-paced course is designed to familiarize you with the differences
between Workforce Connect 6.0 and Workforce Integration Manager. This
course combines recorded lecture, demonstration hands-on practice
exercises.
Objectives
Describe the architectural changes implemented by Workforce
Integration Manager
Run interfaces within Workforce Central
List the differences between Workforce Integration Manager and
Workforce Connect
Describe the deployment process
Upgrade interfaces and links
Describe work-around techniques for changed functionality
Create access profiles for interface users
Set up record retention policies for interface results
Audience
Database Specialists
IS Specialists
Help Desk Specialists
Prerequisites
Experience and familiarity with Workforce Connect
Duration: 6.5 hours
CPE: 0
Description
for all industries introduced in Workforce Scheduler 8.0, which support
key scheduling and administrative tasks. Industry-specific usages are
provided where applicable. New features are presented by functional
area so that you can see how each new feature helps enhance business
processes you have automated and optimized with Workforce Scheduler.
Implementation guidelines for features are also provided with the course.
Key functional areas addressed include: Workforce Scheduler tools,
schedule creation, schedule maintenance, and employee self-service for
scheduling.
Objectives
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Scheduler features released in
8.0.
Prerequisites
Experience using Workforce Scheduler
Duration: 1 to 3 hours
CPE: 0

Course Title:
Audience:
Workforce Forecast Manager/Workforce Task

Management/Workforce Budgeting 8.0 - New Features
Overview for Project Team & Application Administrators
Course Title:
Workforce HR/Payroll 8.0 - New Features Overview

Audience:
Description
introduced in Workforce HR and Workforce Payroll 8.0 that support key
employee, managerial and administrative tasks.
Description
introduced in Workforce Forecast Manager, Workforce Task Management,
and Workforce Budgeting 8.0 that support key managerial and administrative
tasks.
optimized with Workforce Forecast Manager, Task Management, and
Workforce Budgeting. Implementation guidelines for features are also
provided with the course. This course presents enhanced usability features,
and new managerial tools,
Note: For enhanced scheduling features, refer to the Workforce Scheduler
8.0 New Features Overview course.
Objectives
organization
Recognize the implementation decisions required in order to use each
new feature
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce Forecast Manager, Task Management, or
Workforce Budgeting features released in 8.0.
Prerequisites
Experience using or administering Workforce Forecast Manager,
Workforce Task Management or Workforce Budgeting Advance
Preparation-None
Duration: 1 to 2 hours depending on job role
CPE: 0
automated and optimized with Workforce HR and Workforce Payroll.
Implementation guidelines for features are also provided with the course.
Key functional areas addressed include: general user interface and
navigational changes, reporting and security enhancements.
Objectives
organization
each new feature
Audience
supporting new Workforce HR and Workforce Payroll features released
in 8.0.
Prerequisites
Experience using Workforce HR and Workforce Payroll
Duration: 2 hours
CPE: 0

Course Title:
Workforce HR 8.0 - New Features Overview for Project

Course Title:
Workforce Payroll 8.0 - New Features Overview for

Project Team & Application Administrators
Audience:
Audience:
optimized with Workforce HR. For project team members, implementation
guidelines for features are also provided throughout the course. Key
functional areas addressed include: general user interface and navigational
changes made to the self service applications.
Description
introduced in Workforce Payroll 8.0 that support key payroll tasks.
automated and optimized with Workforce Payroll. For project team
members, implementation guidelines for features are also provided with
the course. Key functional areas addressed include: general user
interface and navigational changes made to the Payroll Processing
pages, and enhancements to payroll processing functions.
Objectives
Objectives
Description
introduced in Workforce HR 8.0 that support key employee, managerial and
administrative tasks.

organization
new feature

organization
each new feature
Audience
supporting new Workforce HR features released in 8.0.
Audience
supporting new Workforce Payroll features released in 8.0.
Prerequisites
Experience using Workforce HR
Prerequisites
Experience using Workforce Payroll
Duration: 1 hour
CPE: 0
Duration: 1 hour
CPE: 0

Course Title:
Workforce Absence Manager 8.0 - New Features

Overview for Project Team & Application Administrators
Audience:
Description
introduced in Workforce Absence Manager 8.0 that support key accrual,
attendance, and leave tasks. Separate courses are available for the different
roles that use Workforce Absence Manager, which include manager and
application administrator/project team.
optimized with Workforce Absence Manager. For project team members,
implementation guidelines for features are also provided with the course.
This course presents enhanced usability features, enhanced alerting and
notification features, and improved information access so that you can see
how each new feature helps improve efficiency and accuracy with your
Workforce Absence Manager system.
Objectives
organization
new feature
Audience
Project team and application administrators who are responsible for
reviewing and supporting new Workforce Absence Manager features
released in 8.0.
Prerequisites
Experience using Workforce Absence Manager
Advanced preparation-None
Duration: 1 hour
CPE: 0
Course Title:
Workforce Activities 8.0 - New Features Overview for

Project Team & Application Administrators
Audience:
Description
introduced in Workforce Activities 8.0 that support Grant & Project
Tracking widget for monitoring and managing hours and costs against
configurable targets, integration of activities in the HTML5 timecard, and
support for professional employees using a project based timecard.
automated and optimized with Workforce Activities. For project team
members, implementation guidelines for features are also provided with
the course.
Objectives
organization
each new feature
Audience
Project team and application administrators who are responsible for
reviewing and supporting new Workforce Activities features released in
8.0.
Prerequisites
Experience using Workforce Activities
Advanced preparation-None
Duration: 2-3 hours
CPE: 0

Course Title:
Assessing the Impact of Pay Rule Changes
Audience:
Payroll
Course Title:
Workforce Central 8.0 Upgrade Train-the-Trainer

1 participant
Course Number: 9999724-0, 9999724-1

Description
Changing business climates often require changes to pay rules. As the
person responsible for implementing these changes, you want to make sure
that they affect the right employees, and only those employees.
Objectives
After completing this tutorial, you should be able to:
Identify why assessing the impact of pay rule changes is important
List and order the five steps in the Pay Rule Change Process
Describe how the Pay Rules Anatomy assists in finding the affected
components of a change request
Recognize the four areas of the Pay Rules Worksheet
Audience
This self-paced learning course is designed for anyone who supports the
Workforce Central Suite of products to set up and maintain pay rules
configuration.
Prerequisites
None
Duration: 1.5 hours

CPE: 0
Educational Services at 1-888-293-5549 or your Sales Representative
Audience:
Individuals identified as end user trainers
Description
The purpose of the Train-the-Trainer program is to help you successfully
deliver upgrade training to manager and employee end users in your
organization. Components of this program include:
A welcome packet that provides guidance early in the
implementation process on developing your Kronos training
program.
Access to adaptable course content (a course guide with exercises
for managers; presentation files and job aids for employees)
covering common tasks performed in Workforce Central. You can
use this course content as the starting point for preparing upgrade
training for your organization (a KnowledgePassTM subscription is
required to access courseware materials).
Workforce Central product training on manager-level tasks
(optional).
A follow-on consulting session that covers creating and
implementing your Kronos training program, recommended training
practices, considerations for training existing Workforce Central
users on what is new to them, and expert tips on adapting your
Kronos training content (optional).
The Workforce Central product training included varies according to the
Workforce Central modules included in your Train-the-Trainer program:
Module
Included Optional Product Training
Workforce Timekeeper
Public class: WTK 8.0 Managing Timecards and

Schedules
Workforce Absence
Manager: Attendance
Public class: Workforce Absence Manager 8.0

Managing Attendance Policies
Workforce Scheduler
(Core)
One free seat in your organizations private

class: Workforce Scheduler 8.0 Creating &
Managing Schedules
Workforce Scheduler
(Healthcare)
Public class: Workforce Scheduler 8.0 Creating

& Managing Schedules for Healthcare
Workforce Scheduler
with Workforce Forecast
Manager (Retail)
Public class: Workforce Scheduler w/WFF 8.0

Managing Forecasts and Schedules
Objectives
After completing this program, you should be able to:
Strategize for your Workforce Central upgrade end user training
rollout
Adapt provided course content to meet the needs of existing end
users who need to learn what is new in the Workforce Central
upgrade
Identify KnowledgePass resources to supplement and support your
training strategy
Prepare to deliver Workforce Central upgrade training to end users
Audience
Individuals responsible for delivering Workforce Central upgrade training
to end users in the organization. This includes company trainers, project
team members, super users or others within the company designated to
deliver training.
Prerequisites
None
Delivery Type: Instructor Led Training
Duration: Varies depending on the Workforce Central modules included
in your Train-the-Trainer program (see table above)
Price: Varies depending on size of organization
CPE: 0
9

Course Title:
Workforce Central 8.0 Upgrade Train-the-Trainer

Private
Course Number: 9999725-0, 9999725-1, 9999725-2, 9999725-3

Audience:
Individuals identified as end user trainers
Description
The purpose of the Train-the-Trainer program is to help you successfully
deliver upgrade Kronos Workforce Central software training to manager and
employee end users in your organization. Components of this program
include:
A welcome packet that provides guidance early in the implementation
process on developing your Kronos training program.
Access to adaptable course content (a course guide with exercises for
managers; presentation files and job aids for employees) covering
common tasks performed in Workforce Central. You can use this
course content as the starting point for preparing training for your
organization (a KnowledgePassTM subscription is required to access
courseware materials).
Workforce Central product training on manager-level tasks (optional).
A consulting session that covers creating and implementing your
Kronos training program, recommended training practices,
considerations for training existing Workforce Central users on what is
new to them, and expert tips on adapting your Kronos training content
(optional)
Objectives
After completing this program, you should be able to:
Strategize for your Workforce Central upgrade end user training rollout
Adapt provided course content to meet the needs of existing end users
who need to learn what is new in the Workforce Central upgrade
Identify KnowledgePass resources to supplement and support your
training strategy
Prepare to deliver Workforce Central upgrade training to end users
Audience
Individuals responsible for delivering Workforce Central upgrade training to
end users in the organization. This includes company trainers, project team
members, super users or others within the company designated to deliver
training.
Prerequisites
None
Delivery Type: Instructor Led Training, Virtual
Duration: The total Train-the-Trainer program duration varies according to
the Workforce Central modules included in your program:
Workforce Timekeeper 1 day
Workforce Absence Manager: Attendance 1 day
Workforce Scheduler (Core) 2 days
Workforce Scheduler (Healthcare) 3 days
Workforce Scheduler with Workforce Forecast Manager (Retail)

2 days
Durations listed are the maximum duration some organizations may
complete their Train-the-Trainer session in fewer days based on participant
familiarity with Workforce Central and/or training deployment.
Price: Varies depending on size of organization
CPE: 0
10

001 WFC 80 Upgrade Learning Paths

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Upgrading to Workforce Central 8.

Upgrading to Workforce Central 8.0 Learning Path

Upgrading to the Navigator Employee Training

WFC 7.0 Administering Navigators

WTK 7.0 New Features Overview for Project

Preparing to Upgrade to WFC 7.0

Upgrading to WFC 7.0

WIM 8.0 Upgrading from Connect 6.0 to WIM 8.0

WFS 7.0 - New Features Overview for Project

WFF/WFB/WTM 7.0 - New Features Overview

WF HR & WF PR 7.0 - New Features Overview

WF HR 7.0 - New Features Overview for Project

Workforce Payroll 7.0 New Features Overview

WAM 7.0 - New Features Overview for Project

WFA 7.0 - New Features Overview for Project

Assessing the Impact of Pay Rule Changes

Workforce Central 8.0

Workforce Central 8.0 New Features Overview for Project

Workforce Central 8.0 Upgrading to the Navigator Employee Training Kit

Project Team & IT/IS

Training Managers & Employees

Workforce Central 8.0

Workforce Central 8.0 Administering Navigators

Project Team & IT/IS

Workforce Timekeeper 8.0 New Features Overview

Project Team & IT/IS

Analyze a managers needs for a suitable navigator

Determine if each new Workforce Timekeeper feature meets a

Workforce Central 8.0

Preparing to Upgrade to WFC 8.0

Course Number: 9994321-0

Upgrading to Workforce Central 8.0

Workforce Central 8.0

Workforce Integration Manager 8.0 Upgrading from

Workforce Scheduler 8.0 - New Features Overview

Project Team & IT/IS

Workforce Central 8.0

Workforce Forecast Manager/Workforce Task

Workforce HR/Payroll 8.0 - New Features Overview

Project Team & IT/IS

Project Team & IT/IS

Workforce Central 8.0

Workforce HR 8.0 - New Features Overview for Project

Workforce Payroll 8.0 - New Features Overview for

Project Team & IT/IS

Project Team & IT/IS

Determine if each new feature meets a business need in your

Determine if each new feature meets a business need in your

Workforce Central 8.0

Workforce Absence Manager 8.0 - New Features

Project Team & IT/IS

Workforce Activities 8.0 - New Features Overview for

Project Team & IT/IS

Workforce Central 8.0

Assessing the Impact of Pay Rule Changes

Workforce Central 8.0 Upgrade Train-the-Trainer

Course Number: 9999724-0, 9999724-1

Price: Kronos KnowledgePass subscription required.

Individuals identified as end user trainers

Included Optional Product Training

Public class: WTK 8.0 Managing Timecards and

Public class: Workforce Absence Manager 8.0

One free seat in your organizations private