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Upgrading to Workforce Central 6.

Employees

Department Managers
Scheduling Managers
Store Managers

Course Level:
Introductory
Intermediate
Advanced

Configuration Specialists
Application Administrators
IS/IT Specialists
Information Analysts
Help Desk Specialists

Key:
Traditional Classroom
Virtual Classroom
Web Based Training w/virtual lab
On-site Training
KnowledgePass

Payroll Managers
Payroll Administrators

Upgrading to Workforce Central 6.3 Learning Path

Project
Team

IT/IS

Payroll

Manager/

Employees

Supervisor

Workforce Central
WFC 6.2 to 6.3 New Features Overview
Project Team & Admin

WFC 6.3
6 3 Manager and Employee Navigator
Training Kit

WFC 6.3 Configuring Navigators

Workforce Timekeeper 6.0/6.1/6.2 to 6.3 New


Features Overview Project Team

Workforce Central 6.3 Preparing to Upgrade

Upgrading to Workforce Central 6.3

Workforce Integration Manager 6.3 Upgrading


from Connect 6.0 to Workforce Integration
Manager 6.1/6.2/6.3

Workforce Scheduler 6.0/6.1/6.2 to 6.3 New


Features Overview Project Team & Admin

Workforce Forecast Manager/Workforce


Operations Planner 6.0/6.1/6.2 to 6.3 New
Features Overview Project Team

Workforce HR/Payroll 6.1/6.2 to 6.3 New


Features Overview Project Team & Admin

Workforce HR 6.1/6.2 to 6.3 New Features


Overview
O
e e Project
oject Team
ea & Admin
d

Workforce Payroll 6.1/6.2 to 6.3 New Features


Overview Project Team & Admin

Workforce Absence Manager 6.1/6.2 to 6.3 New


Features Overview Project Team & Admin

Assessing the Impact of Pay Rule Changes

For end users, Kronos offers various solutions and formats, including Kronos KnowledgePassTM and tailored or customized training that reflects the
organizations processes, configuration and terminology.
If your job role does not appear above or if you have any questions please call our education specialists at (888) 293-5549 for guidance on what
courses are right for you. For the most up to date information on educational offerings please visit http://customer.kronos.com/education/index.asp.
4704604-001 Rev A

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

WFC 6.2 to 6.3 New Features Overview Project Team


& Admin

Course Title:

WFC 6.3 Manager and Employee Navigator Training


Kit

Audience:

Project Team & IT/IS

Audience:

Managers/Supervisors & Employees

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Central 6.3 that support key employee, managerial
and administrative tasks. These features impact multiple products across the
Workforce Central suite.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce Central. Implementation guidelines for features are
also provided throughout the course. Key functional areas addressed
include: system administration, controlling access to data, managing
timecards and calculating pay, managing employee requests, setting up
employee self service, and running reports.
Objectives
After completing this course, you should be able to:
Determine if each new Workforce Central feature meets a business
need in your organization
Recognize the implementation decisions required in order to utilize
each new feature
Implement each new feature as applicable

Description
The WFC 6.3 Manager and Employee Navigator Training Kit is designed
to train managers and employees how to use a navigator to access
alerts, workspaces, widgets, and wizards to perform common tasks. The
purpose of the kit is to introduce managers and employees to the
Navigator Framework so they can apply common navigation techniques
throughout their business tasks.
Objectives
After completing this course, you should be able to train managers and
employees to successfully perform the following tasks:
Recognize the common components of a navigator
Identify alerts, including opening widgets to manage actionable
items
Manage workspaces, including any related items needed to support
a business process
Access wizards to guide managers or employees through a series
of pages to perform a single task
Modify user preferences

Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Central features released in 6.3.

Audience
The kit is designed for training managers or administrators who train
employees and managers on using a navigator to perform common
tasks.

Prerequisites
Experience using Workforce Central 6.2 or higher
Advanced Preparation-none

Content
The kit includes the following materials:

Duration: 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Microsoft PowerPoint slideshows that explain how to log on to


the navigator and open and close appropriate workspaces and use
workspaces to support common business tasks. Basic navigator
concepts and sample widgets are introduced. You can tailor the
PowerPoint to reflect common business practices.
Sample job aids for common employee persona navigator
Sample job aids for common manager persona navigator
PowerPoint files for slideshows and sample job aids are included.
You can tailor these files to reflect your business practices
Note: To supplement the kit, 3-minute-how-tos demonstrating
common navigation techniques are also available on Kronos
KnowledgePass
Prerequisites
Microsoft PowerPoint and Microsoft Word skills are required to
customize the contents of the kit.
Duration: 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This kit is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

WFC 6.3 Configuring Navigators

Audience:

Project Team & IT/IS

Description
This self-paced learning course is designed to help Administrators plan,
configure, test and deploy navigators and widgets for managers and
employees. Configuring widgets, alerts, wizards, and workspaces helps you
create navigators specific to different job roles in your organization.
You will learn how widget parts, widgets, alerts, wizards and workspaces are
related to one another. Using different case study examples throughout the
tutorial, you identify critical navigator components and explore various
configuration options. Using practice exercises and a sandbox, you configure
sample widgets, workspaces, alerts, and navigators for a manager or
employee role. Guidelines for testing and deploying navigators in your
organization are also covered.
Objectives
After completing this course, you should be able to:
Analyze a managers needs for a suitable navigator
Analyze an employees needs for a suitable navigator
Configure, deploy, and test navigators
Audience
Application Administrators, Project Team members, and Help Desk
Specialists.
Prerequisites
Experience using or administering Workforce Timekeeper or Workforce
Scheduler 6.1 and higher
Advance Preparation-None
Duration: 2 to 4 hrs
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Course Title:

Workforce Timekeeper 6.0/6.1/6.2 to 6.3 New


Features Overview Project Team & Admin

Audience:

Project Team & IT/IS

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Timekeeper 6.1, 6.2 and 6.3 that support key
employee, managerial and administrative tasks. You select a navigation
path based on your current product version so that you only review
features new since your current release.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Timekeeper. Implementation
guidelines for features are also provided throughout the course. Key
functional areas addressed include: general user interface and data entry
changes, scheduling employees, reporting and auditing enhancements,
managing accrual data, controlling access to data and managing pay
policies.
Objectives
After completing this course, you should be able to:
Determine if each new Workforce Timekeeper feature meets a
business need in your organization
Recognize the implementation decisions required in order to utilize
each new feature
Implement each new feature as applicable
Audience
Project team staff responsible for reviewing and supporting new
Workforce Timekeeper features released in 6.1, 6,2 and 6.3.
Prerequisites
Experience using Workforce Timekeeper 6.0 or higher
Advanced Preparation-none
Duration: 2-3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

Workforce Central 6.3 Preparing to Upgrade

Course Title:

Audience:

IT/IS

Course Number: 9993740-0

Description
This self-paced learning program is designed to provide IT staff who will
assist Kronos staff in performing an upgrade of their Workforce Central 5.1
or later environment to release 6.3. It includes guidelines on how to prepare
their environment for a Workforce Central upgrade. It also provides an
overview of the tasks that will be performed by the Kronos staff so that IT
staff knows what to expect during the upgrade process.
NOTE: This course focuses on the upgrade process from Workforce Central
5.1 or later to 6.3. Customers upgrading from 4.3 or 5.0 will also need
information on a few additional upgrade tasks. Detailed information on
completing these additional tasks is available on KnowledgePass.
Objectives
After completing this course, you should be able to assist Kronos staff with
the following tasks:
Plan an upgrade of a Workforce Central 5.1 or later environment for
Workforce Central 6.3
Gather required data needed to perform pre-upgrade tasks such as
verifying hardware requirements, running essential scripts, and
performing database reconciliation and maintenance tasks
Prepare an environment for a Workforce Central 6.3 installation
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists.
Prerequisites
Workforce Timekeeper Architecture and Technology
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Duration: 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Audience:

Upgrading to Workforce Central 6.3


IT/IS

Description
This instructor-led workshop is designed to provide IT staff, who will
perform an upgrade of their Workforce Central environment to release
6.3, hands-on experience performing key tasks required in the upgrade
process. Participants learn about architectural changes to the Workforce
Central environment and how those changes impact operations in a
Workforce Central 6.3 environment and upgrade tasks. Participants
perform an upgrade of a Workforce Central 5.1 environment to release
6.3 and then analyze the resulting installation to see exactly what new
architectural components are installed and discuss how the components
impact Workforce Central operations.
NOTE: This course focuses on the upgrade process from Workforce
Central 5.1 or later to 6.3. Customers upgrading from 4.3 or 5.0 will also
need information on a few additional upgrade tasks. Information on
completing these additional tasks is available on Kronos
TM
KnowledgePass .
Objectives
After completing this course, you should be able to:
Plan an upgrade of a Workforce Central environment to Workforce
Central 6.3
Perform pre-upgrade tasks such as verifying hardware
requirements, running essential scripts, and performing database
reconciliation and maintenance tasks
Install Workforce Central 6.3
Install Workforce Central Advanced Reports
Perform post installation tasks such as upgrading a database and
upgrading other product components
Troubleshoot common challenges
Work with multiple instances of a Workforce Central system
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists
Prerequisites
Workforce Timekeeper Architecture and Technology
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Delivery Type: Instructor-Led Training
Duration: 2 days
Price: $1200
Course Level: Intermediate
CPE: 12
Instructional Method: Group-Live

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

Workforce Integration Manager 6.3 Upgrading from


Connect 6.0 to WIM 6.1/6.2/6.3

Course Title:

Workforce Scheduler 6.0/6.1/6.2 to 6.3 New Features


Overview Project Team & Admin

Course Number: 9993756-0

Audience:

Project Team & IT/IS

Audience:

Description
This self-paced learning course is designed to demonstrate new features
for all industries introduced in Workforce Scheduler 6.1, 6.2, and 6.3,
which support key scheduling and administrative tasks. Industry-specific
usages are provided where applicable. You select a navigation path
based on your current product version so that you only review features
new since your current release.

IT/IS

Description
This instructor-led course is designed to familiarize you with the differences
between Workforce Connect 6.0 and Workforce Integration Manager 6.1, 6.2
and 6.3. This course combines lecture, demonstration hands-on practice
exercises.
Objectives
After completing this course, you should be able to:
Describe the architectural changes implemented by Workforce
Integration Manager
Run interfaces within Workforce Central
List the differences between Workforce Integration Manager and
Workforce Connect
Describe the deployment process
Upgrade interfaces and links
Describe work-around techniques for changed functionality
Create access profiles for interface users
Set up record retention policies for interface results
Audience
Database Specialists
IS Specialists
Help Desk Specialists
Prerequisites
Experience and familiarity with Workforce Connect
Advanced Preparation-none
Delivery Type: Instructor Led Training
Duration: 1 Day
Price: $500
Course Level: Intermediate
CPE: 6
Instructional Method: Group-Live

New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Scheduler. Implementation
guidelines for features are also provided throughout the course. Key
functional areas addressed include: Workforce Central Suite
enhancements, Workforce Scheduler tools, schedule creation, schedule
evaluation, schedule maintenance, reporting and auditing, self-service,
contract administration, and organizational map administration.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable
Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Scheduler features released in
6.1, 6.2 and 6.3.
Prerequisites
Experience using Workforce Scheduler 6.0 or higher
Duration: 1 to 3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

Workforce Forecast Manager/Workforce Operations


Planner 6.0/6.1/6.2 to 6.3 New Features Overview Project
Team & Admin

Audience:

Project Team & IT/IS

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Forecast Manager and Workforce Operations
Planner 6.1, 6.2 and 6.3 that support key managerial and administrative
tasks. You select a navigation path based on your current product version so
that you only review features new since your current release.
New features are presented by product and functional area so that you can
see how each new feature helps enhance business processes you have
automated and optimized with Workforce Forecast Manager and Workforce
Operations Planner. Implementation guidelines for features are also provided
throughout the course. This course presents enhanced usability features,
new managerial tools, a new forecasting algorithm, enhancements to labor
standards to support combined labor distribution, and budgeting options to
improve efficiency and accuracy with your Workforce Forecast Manager and
Workforce Operations Planner system.
Note: For enhanced scheduling features, refer to the Workforce Scheduler
6.x New Features Overview course.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use each
new feature
Implement each new feature as applicable
Audience
Administrators, and project team staff responsible for reviewing and
supporting new Workforce Forecast Manager or Workforce Operations
Planner features released in 6.1, 6.2 and 6.3.
Prerequisites
Experience using or administering Workforce Forecast Manager or
Workforce Operations Planner 6.0 or higher
Advance Preparation-None
Duration: 1 to 3 hours depending on job role
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Course Title:

Workforce HR/Payroll 6.1/6.2 to 6.3 New Features


Overview Project Team & Admin

Audience:

Project Team & IT/IS

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce HR and Workforce Payroll 6.2 and 6.3 that
support key employee, managerial and administrative tasks. You select
a navigation path based on your current product version so that you only
review features new since your current release.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce HR and Workforce Payroll.
Implementation guidelines for features are also provided throughout the
course. Key functional areas addressed include: general user interface
and navigational changes, reporting and security enhancements.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce HR and Workforce Payroll features released
in 6.2 and 6.3.
Prerequisites
Experience using Workforce HR and Workforce Payroll v6.1 or
higher
Advance Preparation-None
Duration: 2 Hrs
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:

Workforce HR 6.1/6.2 to 6.3 New Features Overview Project Team & Admin

Course Title:

Workforce Payroll 6.1/6.2 to 6.3 New Features


Overview Project Team & Admin

Audience:

Project Team & IT/IS

Audience:

Project Team & IT/IS

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce HR 6.2 and 6.3 that support key employee,
managerial and administrative tasks. You select a navigation path based on
your current product version so that you only review features new since your
current release.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce HR. For project team members, implementation
guidelines for features are also provided throughout the course. Key
functional areas addressed include: general user interface and navigational
changes made to the self service applications.

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Payroll 6.2 and 6.3 that support key payroll
tasks. You select a navigation path based on your current product
version so that you only review features new since your current release.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Payroll. For project team
members, implementation guidelines for features are also provided
throughout the course. Key functional areas addressed include: general
user interface and navigational changes made to the Payroll Processing
pages, and enhancements to payroll processing functions.

Objectives
After completing this course, you should be able to:

Objectives
After completing this course, you should be able to:

Determine if each new feature meets a business need in your


organization
Recognize the implementation decisions required in order to use each
new feature
Implement each new feature as applicable

Determine if each new feature meets a business need in your


organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable

Audience
Administrators, and project team staff responsible for reviewing and
supporting new Workforce HR features released in 6.2 and6.3.

Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce Payroll features released in 6.2 and 6.3.

Prerequisites
Experience using Workforce HR 6.1 or higher
Advance Preparation-None

Prerequisites
Experience using Workforce Payroll v6.1 or higher
Advance Preparation-None

Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Upgrading to Workforce Central 6.3


Upgrading to Workforce Central 6.3 Course Descriptions
Course Title:
Audience:

Workforce Absence Manager 6.1/6.2 to 6.3 New Features


Overview Project Team & Admin
Project Team & IT/IS

Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Absence Manager 6.2 and 6.3 that support key
accrual, attendance, and leave tasks. Separate courses are available for the
different roles that use Workforce Absence Manager, which include
employee, manager, application administrator, and the project team. You
select a navigation path based on your current product version so that you
only review features new since your current release.
New features are presented by product and functional area so that you can
see how each new feature helps enhance business processes you have
automated and optimized with Workforce Absence Manager. For project
team members, implementation guidelines for features are also provided
throughout the course. This course presents enhanced usability features,
new user and managerial tools, and improved information access so that you
can see how each new feature helps improve efficiency and accuracy with
your Workforce Absence Manager system. Guidelines for implementing the
new features are provided throughout the course.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use each
new feature
Implement each new feature as applicable
Audience
Project team and application administrators who are responsible for
reviewing and supporting new Workforce Absence Manager features
released in 6.2 and 6.3.

Course Title:

Assessing the Impact of Pay Rule Changes

Audience:

Payroll

Description
Changing business climates often require changes to pay rules. As the
person responsible for implementing these changes, you want to make
sure that they affect the right employees, and only those employees.
Objectives
After completing this tutorial, you should be able to:
Identify why assessing the impact of pay rule changes is important
List and order the five steps in the Pay Rule Change Process
Describe how the Pay Rules Anatomy assists in finding the affected
components of a change request
Recognize the four areas of the Pay Rules Worksheet
Audience
This self-paced learning course is designed for anyone who supports the
Workforce Central Suite of products to set up and maintain pay rules
configuration.
Prerequisites
None
Duration: 1.5 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

Prerequisites
Experience using Workforce Absence Manager 6.1 or higher
Advanced preparation-None
Duration: 1 to 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.

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