FINAL PROJECT FOR MASTER OF INTERACTION DESIGN 2014 / 2015

PROJECT BY

PROJECT LEADER

PROJECT ADVISOR

Mallikarjun Bhogavi

Nima Gazestani

Jozeph Forakis

BEHAVIORAL
TRANSFORMATION

Introduction

Framework

300 million
Cost of unused prescribed medicines to NHS

Concept

Scenarios

Conclusion

Introduction

Framework

300 million
Cost of unused prescribed medicines to NHS

19,799
Breast Cancer
Treatments

Figures are based on average costs released by WHO

Concept

Scenarios

Conclusion

Introduction

Framework

Concept

300 million
Cost of unused prescribed medicines to NHS

19,799

101,351

Breast Cancer
Treatments

Knee
Replacements

Figures are based on average costs released by WHO

Scenarios

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

300 million
Cost of unused prescribed medicines to NHS

19,799

101,351

300,000

Breast Cancer
Treatments

Knee
Replacements

Alzheimers Disease
Treatments

Figures are based on average costs released by WHO

Introduction

Framework

Concept

Scenarios

Framework.

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Context
Drug
Shortage

Bio Hazard
Waste

age. Sanctions cause

10 million
Children
Die everyyear

increasing shortfall in

Because of lack of

ucts, in particular, anti-

healthcare

biotics and cytotoxic

Iran hit by drug short-

medicines and vaccines.

Poisoning and pollution

through the release of
pharmaceutical prod-

drugs

Introduction

Framework

Concept

Scenarios

Conclusion

What they had to say.

Patients don't stick to prescription.
Dont know wheather patient has taken pills or not.
DOCTORS

Only understant by blood report.

50% of patients do not take their medications

correctly.
PHARMACISTS

Many medicines are simply never taken.

Most of them dispose unused medicines in bin or
toilet ush.

Feels uncontrolled and lonely!

PATIENTS

Most of the times, he forgets to take pills on time.

Lack of emotional and psychological motivation.

Introduction

Framework

Concept

Scenarios

Problem
Patients are not fully aware of the
importance of taking medicines and lack
of psychological motivation behind it
because of the disconnected system.

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Requirements

Should Track
Pills

Cloud
Computing

Social Support
System

Easy
Interface

Data
Send/Receive

Introduction

Framework

Concept

Framework

Scenarios

Conclusion

Introduction

Framework

Concept

Concept.

Scenarios

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Abstract
LovePills is an easy to use, pill tracking dispenser that is
used by patients undergoing medical treatments.

Connected
System

This connected system tracks the pills so as to keep

minimum wastage and add a social layer to the solution to

Tracking
Pills

leverage the socio-psychological and emotional impact on

patients to increase engagement and enlarge the circle of
care.

Social &
Emotional
Care

Introduction

Framework

Concept

Scenarios

Conclusion

System Overview
Tracks
Pills
Connects with
others who are on
same midication
DOCTORS

PATIENT

Connects to Cloud

Unique
Dispenser
PHARMACISTS

Easy
to Use

Introduction

Dispense
Opening

Framework

Concept

Scenarios

Conclusion

Peizoelectric
Press button
Reset Button

Key Features;
NFC Signals

Tracks Pills
Connects to phone via NFC
Special Opening to reload pills which can be
opened only by pharmacists or doctors
Dispenser works only when the patients phone
is in proximity so that others cannot use it
Dispenser has a N2 gas inside to maintain the
freshness of pills

Introduction

Framework

Concept

Scenarios

Social UX Stratregy

Discover
new people
Enters by Curosity

Therpy 1st Stage

Chat

Create
Group

Validation
Validating between each other
who knows

Therpy 2nd Stage

Conclusion

Introduction

Framework

Concept

Scenarios

Scenarios.

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Personality

Friendly social person - 36 yrs old

Treatment undergoing

Diabetes Type 2

Technical Prociency

Average - Operates smart phones

Lives in

John

Cinisello, Milano

Introduction

Framework

John visits doctor for this sickness

Concept

Scenarios

Conclusion

Introduction

Framework

Concept

Doctor diagnoses him with Diabetes T2. And prescribes him

some Insulin pills. The prescription is stored into cloud

Scenarios

Conclusion

Introduction

Framework

Concept

John visits pharmacy. He shows his Health card. Pharmacist

is able to withdraw prescription info from cloud.

Scenarios

Conclusion

Introduction

Framework

Concept

John buys LovePills Dispenser. He comes home and scans QR

code on dispenser and downloads App.

Scenarios

Conclusion

Introduction

Framework

Concept

Connects the dispenser to the cloud through his phone by

NFC tapping phone on dispenser.

Scenarios

Conclusion

Introduction

Framework

Concept

John scans his health card and details gets auto-populated

for registration.

Scenarios

Conclusion

Introduction

Framework

Concept

Home Dashboard - shows his pill taking schedule and

status. Also displays motivating messages.

Scenarios

Conclusion

Introduction

Framework

Concept

Redening reminder - The app reminds the John to meet his

new pals when its time to take pills.

Scenarios

Conclusion

Introduction

System mix-matches
all the patients across
globe who are on same
medication and also
those who are
supposed to take pills
at that time.
Then the system puts
all of them into
conversation.

Framework

Concept

Scenarios

Conclusion

Introduction

Framework

Concept

Discover

John interacts, shares and exchanges messages with other

mix-matched pals by the system.

Scenarios

Conclusion

Introduction

Framework

Discover

Concept

Validation

Couple of weeks later, John checks his chat history. He nds

pals with whom he was most matched. He creates group.

Scenarios

Conclusion

Introduction

Framework

Discover

Concept

Validation

Group pals shares their video of taking pills, which can be

validated by others. This is then recorded in system.

Scenarios

Conclusion

Introduction

Framework

Discover

Concept

Validation

Successfully completed one dose of medication.

Scenarios

Conclusion

Introduction

Morning dose
taken!

Framework

Concept

Scenarios

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Personality

Humble person and geek

Treatment undergoing

Recently diagnosed for Arthritis

Technical Prociency

High

Lives in

David

Australia

Introduction

Framework

Concept

David starts taking medication as prescribed by doctor with

his fellow pill-pals.

Scenarios

Conclusion

Introduction

Framework

Concept

After 3 days, David develops strong reaction against

medication. He visits doctor and doctor prescribes new medication.

Scenarios

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Already a prescription is
out. Kindly bring back
the old one.

Nearby Pharmacy

Pharmacist red ags the incident and asks David to bring back the
previous dispenser for that particular treatment and take a new one.

Introduction

Framework

Concept

Scenarios

System Recap

Conclusion

Introduction

Framework

Concept

Scenarios

Conclusion

Values
Nobody ever
uses expired
medicines

Social Support
System

One Pill, many

Possibilities!

Proper disposal
back at the
Pharmacy

References
News: Deaths caused annually because of lack of health care
http://news.harvard.edu/gazette/story/2009/09/newstudynds45000deathsannuallylinkedtolackofhealthcoverage/

Medicine Wastage Reports

https://www.rpharms.com/publicaairspdfs/medicineswastageandmedicinesusereviews.pdf
https://www.addisons.org.uk/comms/media/medicines_wastage.pdf
http://www.medicinewaste.com/campaign/index
http://www.who.int/mediacentre/factsheets/fs253/en/
http://www.nature.com/news/iranhitbydrugshortage1.14292
http://www.theguardian.com/world/2009/oct/04/indiaslumschildrendeathrate
http://www.nbcnews.com/id/24482102/ns/healthchildrens_health/t/millionchildrendielackhealthcare/#.VYFJunyqqkp

Connected Healthcare Innovation by Software company and its eort to reduce wastage of medicines
http://www.happiestminds.com/pressreleases/HappiestMindsandXchangeLabsDevelopSiteMed%C2%AEtoImpro
veElderlyPatientSafety

BBC Report on Medicine Wastage in UK alone

https://www.youtube.com/watch?v=54_0gZD1svk

Frog: Healthcare to shift from Rx to choice & Connected Healthcare by Fabio Sergio
http://mobihealthnews.com/20187/froghealthcaretoshiftfromrxtochoice/

Thomas Sutton: Healthcare Design Advice from frog

https://www.youtube.com/watch?v=4Te_XdkObM

Accenture study explores the future of integrated healthcare delivery

http://www.accenture.com/SiteCollectionDocuments/PDF/AccentureMakingCaseConnectedHealth.pdf

THE RISE OF COGNITIVE BEHAVIORAL THERAPY by Steve Selzer

http://www.frogdesign.com/techtrends2015/

For Individual
Interview/Survey
Report and Research
data, inbox me.

Thank you.
Special Thanks to

Nima Gazestani
Thanks to

Jozeph Forakis,
Classmates & DA Faculty